Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Marsii

Casual Listener

9968 Views

99 replies

43 likes

  • 9968 Views
  • 99 replies
  • 43 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

1005 Views

12 replies

1 likes

Possible Bug
  • 1005 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2233 Views

34 replies

2 likes

  • 2233 Views
  • 34 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8455 Views

0 replies

4 likes

  • 8455 Views
  • 0 replies
  • 4 likes

Superuser Contribution [Bug][Desktop][Android] Hide this song hasn't worked for 9 months

PlanPremiumCountryUSDevice(Google Pixel, Samsung Note 8, Custom PC, MSI Laptop)Operating System(Android **bleep**-name, Windows 10)My Question or IssueOn the playlist radio the "Hide this song" button does f-all. Not a single thing. Android used to b...

Casual Listener

Plan Premium Country US Device (Google Pixel, Samsung Note 8, Custom PC, MSI Laptop) Operating System (Android **bleep**-name, Windows 10) My Question or Issue On the playlist radio the "Hid...

Xenia

Spotify Legend

1471 Views

4 replies

1 likes

bug
Desktop
Spotify doesn't care
Unaddressed
  • 1471 Views
  • 4 replies
  • 1 likes

SOLUTION: Black Screen With No Login

PlanFreeOperating SystemWindows 10 My Solution:There is a lot of false and erroneous information in this forum and elsewhere on the Internet regarding the solution to the problem of getting a black screen with no login when you launch Spotify.exe. He...

Regular

Plan Free Operating System Windows 10   My Solution: There is a lot of false and erroneous information in this forum and elsewhere on the Internet regarding the solution to the problem of ...

1712 Views

0 replies

1 likes

solution
  • 1712 Views
  • 0 replies
  • 1 likes

Solved!! Unhelpful message: "Spotify can't play this right now. If you have the file on your computer..."

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueI have several audio devices installed on my computer. If the device currently playing (on Spotify) has an issue (for example lost Bluetooth connection), the message "Spot...

Casual Listener

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue I have several audio devices installed on my computer. If the device currently playing (on Spot...

Sebasty

Community Legend

1790 Views

1 replies

0 likes

  • 1790 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Windows 10 apps slow and songs crash

Plan PremiumCountryUnited KingdomDevice()Operating System(Windows 10,etc.) My Question or IssueThe Windows 10 app from Windows store is very slow and the songs sometimes crash and stop. I need to switch to browser in order to listen the same full alb...

Casual Listener

Plan Premium Country United Kingdom Device () Operating System (Windows 10,etc.)   My Question or Issue The Windows 10 app from Windows store is very slow and the songs sometimes crash ...

shykindofguy

Casual Listener

1384 Views

5 replies

0 likes

  • 1384 Views
  • 5 replies
  • 0 likes

Download quality to computer

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssuePremium now (i.e. Oct 2019) has no quality choice for downloads to a computer. The only choice is for streaming quality.Does this mean that:1. Quality of downloads for offline ...

Casual Listener

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Premium now (i.e. Oct 2019) has no quality choice for downloads to a computer. The only choice ...

Arihant15

Regular

1526 Views

3 replies

1 likes

  • 1526 Views
  • 3 replies
  • 1 likes

Superuser Contribution cannot login using windows app

PlanPremiumCountryBrazilDeviceWindows 10 appOperating SystemWindows 10 My Question or IssueI can login in web browser and iPhone app, but I cannot login in the windows 10 app, tried it in my work computer and in my personal computer, it says that my ...

Casual Listener

Plan Premium Country Brazil Device Windows 10 app Operating System Windows 10   My Question or Issue I can login in web browser and iPhone app, but I cannot login in the windows 10 app...

motoc4

Casual Listener

1511 Views

6 replies

0 likes

Account
Login
  • 1511 Views
  • 6 replies
  • 0 likes

Superuser Contribution "spotify cant play this right now, if you have the file on your computer you can import it"

PlanFreeCountryAustraliaDevicePCOperating SystemWindows 10 My Question or Issueevery single song on spotify comes up as "spotify cant play this right now" if i click shuffle on my playlist it just aggressivley skips through evey song unable to play a...

Visitor

  Plan Free Country Australia Device PC Operating System Windows 10   My Question or Issue every single song on spotify comes up as "spotify cant play this right now" if i click ...

Xenia

Spotify Legend

714 Views

1 replies

2 likes

  • 714 Views
  • 1 replies
  • 2 likes

Superuser Contribution "Can't play the current song" all the time

PlanPremiumCountryBrazilDeviceDesktop PCOperating SystemWindows 10 My Question or IssueRecently I've been getting lots of stuttering in songs and the error "Can't play the current song" keeps popping up. Already tried a clean reinstall.Internet is fi...

Music Fan

Plan Premium Country Brazil Device Desktop PC Operating System Windows 10   My Question or Issue Recently I've been getting lots of stuttering in songs and the error "Can't play the cu...

Xenia

Spotify Legend

1438 Views

3 replies

1 likes

  • 1438 Views
  • 3 replies
  • 1 likes

Solved!! Friend feed is not updating

My friend feed is not updating. It worked at one point in time, but it's stopped updating a couple weeks ago. I've tried uninstalling the desktop program and reinstalling the Windows 10 Microsoft store version. This did not fix the issue. PlanPremium...

Regular

My friend feed is not updating. It worked at one point in time, but it's stopped updating a couple weeks ago. I've tried uninstalling the desktop program and reinstalling the Windows 10 Microsoft sto...

SoundShots

Composer

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Downloading Issues

I was using spotify one day when suddenly it glitched out. I exited the app and then tried to re-enter it but it kept on denying me. So, I uninstalled and deleted it. After that, I tried to re-install it but it wouldn't work. Whenever I tried to re-i...

Casual Listener

I was using spotify one day when suddenly it glitched out. I exited the app and then tried to re-enter it but it kept on denying me. So, I uninstalled and deleted it. After that, I tried to re-instal...

blueshadow10110

Casual Listener

1269 Views

2 replies

0 likes

Downloading issues
Spotify won't download
  • 1269 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution don't know how to restore from minimized

PlanFreeCountryswedenDevice-Operating System(Windows 10) My Question or Issuedon't know how to restore from minimized

Visitor

Plan Free Country sweden Device - Operating System (Windows 10)   My Question or Issue don't know how to restore from minimized

Ivan

Spotify Legend

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app causes browser to launch on annoying malware / virus websites

PlanPremiumCountryRussiaOperating System(Windows 7) My Question or IssueI have a serious problem: after installation Spotify app on my PC this app started to launch on annoying malware / virus websites and I can't do anything to stop this, please, he...

Newbie

Plan Premium Country Russia Operating System (Windows 7)   My Question or Issue I have a serious problem: after installation Spotify app on my PC this app started to launch on annoy...

Ivan

Spotify Legend

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Black Screen for Desktop App

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 2016 Server My Question or IssueEvery time I download spotify and then open it all i get is a black screen!i've tried uninstalling and reinstalling, and restarting my computer. it also has ...

Visitor

  Plan Premium Country Canada Device Desktop Operating System Windows 2016 Server   My Question or Issue Every time I download spotify and then open it all i get is a black scree...

Deadstronaut

Casual Listener

9958 Views

2 replies

0 likes

  • 9958 Views
  • 2 replies
  • 0 likes

Can't play current song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have premium family subscription, and i can't play any song on windows app, it always says...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

SoundShots

Composer

534 Views

1 replies

0 likes

Windows
  • 534 Views
  • 1 replies
  • 0 likes

Show more button on Game Soundtrack albums dissapeared

PlanPremiumCountryMexico Operating SystemWindows 10 My Question or IssueEvery day when I listen to music, I go to the Gaming section and on the game soundtrack, I always click on show more, so I can see all the albums and play one I never listened to...

Newbie

Plan Premium Country Mexico   Operating System Windows 10   My Question or Issue Every day when I listen to music, I go to the Gaming section and on the game soundtrack, I always c...

kamehouseorbust

Visitor

534 Views

1 replies

1 likes

  • 534 Views
  • 1 replies
  • 1 likes

Superuser Contribution Library scrollbar not interactive on smallest window height

The arrows work correctly, but the scrollbar itself has a minimum height that disallows any interaction with the library menu. Take a look at the image provided. Windows 10.

Casual Listener

The arrows work correctly, but the scrollbar itself has a minimum height that disallows any interaction with the library menu. Take a look at the image provided.   Windows 10.

Elena

Moderator

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Constantly Skipping Songs

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI've seen a lot of posts about this issue, though none of the solutions seem to work for me. As the title states, whenever I try to listen to Spotify on my computer...

Visitor

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I've seen a lot of posts about this issue, though none of the solutions seem to work for...

Ivan

Spotify Legend

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skips through songs to end of playlist then displays error until I restart

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10, latest update I presume My Question or IssueAs subject - I've noticed this happen a lot recently and its incredibly frustrating It happens on 2 different occasions:First, if i hit play on m...

Regular

Plan Premium Country UK Device Desktop Operating System Windows 10, latest update I presume   My Question or Issue As subject - I've noticed this happen a lot recently and its incredib...

garyjpaterson

Regular

1048 Views

3 replies

1 likes

  • 1048 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution spotify adds songs already in playlist

PlanPremiumCountryUnited KingdomDevice(PC)Operating System(Windows 10) My Question or IssueOn my playlist whenever I listen to it, it adds the songs that I'm listening to into the playlist again, not duplicating it just removing the orignal and addin...

Newbie

Plan Premium Country United Kingdom Device (PC) Operating System (Windows 10)   My Question or Issue On my playlist whenever I listen to it, it adds the songs that I'm listening to int...

Elena

Moderator

952 Views

1 replies

0 likes

  • 952 Views
  • 1 replies
  • 0 likes

Superuser Contribution App stop working when using search bar

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueHi all.I'm having such a truoble using spotify on my desktop. I get several errors like "The spotify is not responding". I'm solving this issue going into task manager...

Visitor

Plan Premium Country Italy Device Desktop Operating System Windows 10   My Question or Issue Hi all. I'm having such a truoble using spotify on my desktop. I get several errors like "...

Ivan

Spotify Legend

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes