Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83090 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
788318 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21881 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I have the settings in the desktop app set to "high quality". So if I play a song through the desktop app, it is for sure coming in at 320kb quality? Do I have to download it to get that quality? Also, I see no change in the webplayer, but I read tha...
I have the settings in the desktop app set to "high quality". So if I play a song through the desktop app, it is for sure coming in at 320kb quality? Do I have to download it to get that quality? &n...
Casual Listener
2535 Views
5 replies
0 likes
After looking at quite a few threads on this, I found a fix, at least in my case. I have an HTPC on a Sony receiver with a 5.1 setup an AMD HDMI drivers, though I suspect the fix is pretty universal, so long as your receiver can do ProLogic (PL) II, ...
After looking at quite a few threads on this, I found a fix, at least in my case. I have an HTPC on a Sony receiver with a 5.1 setup an AMD HDMI drivers, though I suspect the fix is pretty universal,...
Gig Goer
16831 Views
1 replies
7 likes
PlanPremiumCountryRussiaDevice(windows 10)Operating System( Windows 10) My Question or Issuethere is no "do not like" button, but a friend has itmy - http://prntscr.com/ti6uuxfriend - http://prntscr.com/ti6vfb
Plan Premium Country Russia Device (windows 10) Operating System ( Windows 10) My Question or Issue there is no "do not like" button, but a friend has it my - http://prntscr.co...
Community Legend
712 Views
4 replies
0 likes
PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueLiked songs tab is not working and I can't see my liked songs. Actually whole ''your library'' section doesn't work; when I clicked any tabs (recently played, liked songs, albums,...
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Liked songs tab is not working and I can't see my liked songs. Actually whole ''your library'' section does...
Regular
2487 Views
8 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUsually I have no problems like this but I'm trying to move songs around my playlist but now ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Usually...
Moderator
998 Views
3 replies
0 likes
PlanFreeCountryAustraliaDevicehp windows laptopOperating Systemwindows 10 My Question or Issuewhen i have a Bluetooth headset connected, and join a video/ meet call the sound mutes, but songs keep playing, but if i switch to a wired headset it doesn'...
Plan Free Country Australia Device hp windows laptop Operating System windows 10 My Question or Issue when i have a Bluetooth headset connected, and join a video/ meet call the sound...
Community Legend
443 Views
1 replies
0 likes
PlanFree/PremiumCountryNorway DeviceDesktopOperating SystemWindows 10 My Question or Issue Every time i open spotify i get the error "spotfiy cant play this right now. If you have the file on your computer you can import it". To get spotify to play i...
Plan Free/Premium Country Norway Device Desktop Operating System Windows 10 My Question or Issue Every time i open spotify i get the error "spotfiy cant play this rig...
Composer
2932 Views
1 replies
0 likes
PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or Issueliked songs not appearing on pc, even when a try to add them in this PC app, while on the smartphone and browser version I can see all my liked tracks. Clean reinstall doe...
Plan Premium Country Russia Device PC Operating System Windows 10 My Question or Issue liked songs not appearing on pc, even when a try to add them in this PC app, while on the sma...
Casual Listener
704 Views
1 replies
0 likes
PlanPremiumCountryRussiaDevicePC, wired connection.Operating SystemWindows 10 2004 last build. My Question or IssueYesterday I started to download tracks. After ~900 tracks my PC got full gray screen and creepy repeating sound, it's stucked (simillar...
Plan Premium Country Russia Device PC, wired connection. Operating System Windows 10 2004 last build. My Question or Issue Yesterday I started to download tracks. After ~900 tracks m...
402 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceDellOperating System Windows 10 My Question or Issue After I clicked on a playlist, sportify just wont play any music. It works fine on phone but not on laptop. As you can see on the picture, it showed the singer name but no...
Plan Premium Country US Device Dell Operating System Windows 10 My Question or Issue After I clicked on a playlist, sportify just wont play any music. It works fine on ph...
Visitor
12873 Views
6 replies
1 likes
PlanPremiumCountrySpainDeviceWindows, iPhone 6sPlus Operating SystemWindows 10, iOS11 My Question or Issue All my playlist listed on "Your Library" section are empty on PC (Windows 10). On my iphone its all ok. But, one thing I could do and now I can...
Plan Premium Country Spain Device Windows, iPhone 6sPlus Operating System Windows 10, iOS11 My Question or Issue All my playlist listed on "Your Library" section are ...
Regular
3104 Views
9 replies
2 likes
PlanPremiumCountryChileDeviceNotebook LenovoOperating SystemWindows My Question or IssueMostrar el año completo en la versión de windows 10 / Show full year in windows 10Adjunto captura de pantalla / Attachment screenshot
Plan Premium Country Chile Device Notebook Lenovo Operating System Windows My Question or Issue Mostrar el año completo en la versión de windows 10 / Show full year i...
391 Views
0 replies
0 likes
PlanPremiumCountryRussiaDevicePC and Iphone 8Windows My Question or IssueI cant find dislike button on my windows pc. I asked 5 my friends and non of them cant find it neither. It can be easily find on my phone but not on windows PC. Please help, tha...
Plan Premium Country Russia Device PC and Iphone 8 Windows My Question or Issue I cant find dislike button on my windows pc. I asked 5 my friends and non of them cant find it neither....
365 Views
0 replies
4 likes
PlanPremiumCountryBrasilOperating SystemWindows 7 My Question or IssueWhen i open the app, i click on the songs and they don't play. Nothing seems to work and it has been like this for a while now. Does anyone have the same problem and perhaps know h...
Plan Premium Country Brasil Operating System Windows 7 My Question or Issue When i open the app, i click on the songs and they don't play. Nothing seems to work and it has been like th...
Visitor
863 Views
1 replies
1 likes
Premium user here on windows 10. I have 3,700 songs and I want to put them into one folder but when I control shift and click it doesn't select all my songs. It will select certain amounts in small chunks and miss a few or even hundreds in between. I...
Premium user here on windows 10. I have 3,700 songs and I want to put them into one folder but when I control shift and click it doesn't select all my songs. It will select certain amounts in small c...
336 Views
0 replies
0 likes
PlanPremiumCountryUnited States DeviceLenovo Yoga7th GenOperating SystemWindows 10 My Question or IssueSound isn't playing from the Spotify app that's downloaded to my computer. The Spotify volume is all the way up, as is my computer volume and my sp...
Plan Premium Country United States Device Lenovo Yoga7th Gen Operating System Windows 10 My Question or Issue Sound isn't playing from the Spotify app that's downloaded to my...
Regular
432 Views
2 replies
0 likes
PlanPremiumCountry DeviceAndroid Phone, Google Chrome/Firefox WEB Player, WINDOWS 10 Desktop appOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am no longer able to dislike songs or artists on either the Desktop App for ...
Plan Premium Country Device Android Phone, Google Chrome/Firefox WEB Player, WINDOWS 10 Desktop app Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or...
Moderator
576 Views
3 replies
2 likes
I read through an old thread about Private Session and didnt find an answer to this nor a way to respond to it so I figured Id make a new thread. I understand private session prevents friends from seeing what youre listening to, but does it also prev...
I read through an old thread about Private Session and didnt find an answer to this nor a way to respond to it so I figured Id make a new thread. I understand private session prevents friends from se...
Visitor
1396 Views
2 replies
1 likes
I got all of my library deleted in desktop windows version(my favorites, albums, artists). Playlists are fine. I have tried reinstalling app, logging out/in. It's all fine in the android version I have on my phone.PlanPremium TrialCountryRussia(It wa...
I got all of my library deleted in desktop windows version(my favorites, albums, artists). Playlists are fine. I have tried reinstalling app, logging out/in. It's all fine in the android version I ha...
Spotify Star
789 Views
1 replies
0 likes
PlanFree/PremiumCountrySlovakiaDevice(DELL Precision 17-7750)Operating System( Windows 10 My Question or IssueOn my PC at work only admin account can install apps but spotify.exe reacts as "Please install Spotify using a normal account instead of an ...
Plan Free/Premium Country Slovakia Device (DELL Precision 17-7750) Operating System ( Windows 10 My Question or Issue On my PC at work only admin account can install apps but sp...
604 Views
0 replies
0 likes
