Announcements

whenever i click on an artist, it just says "something went wrong", how do i get around this?

whenever i click on an artist, it just says "something went wrong", how do i get around this?

Jacob_L

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Screenshot 2020-08-17 at 5.02.21 AM.png
Reply
1 Reply

Alex

Hey there @Jacob_L,

 

Welcome to the Community!

 

We are aware of this issue and are currently looking into it. It would be great if you could add your +Vote to this Ongoing Issue thread. By doing this, you subscribe to the thread and will be notified whenever there are any updates.

 

At the moment we're still collecting data on this issue and it'd be awesome if you can share the required info with the Community. In the meantime, we recommend you try restarting your device and perform a clean reinstall of the app, following the exact steps described in this article

 

Hope this helps. If you have more questions, don't hesitate to reach out again.

 

Have a great day!

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Env: prod