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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83433 Views

40 replies

68 likes

  • 83433 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791121 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22772 Views

24 replies

7 likes

  • 22772 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3022 Views

0 replies

4 likes

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Small question about Private Session

I read through an old thread about Private Session and didnt find an answer to this nor a way to respond to it so I figured Id make a new thread. I understand private session prevents friends from seeing what youre listening to, but does it also prev...

Newbie

I read through an old thread about Private Session and didnt find an answer to this nor a way to respond to it so I figured Id make a new thread. I understand private session prevents friends from se...

cjberkley

Visitor

1402 Views

2 replies

1 likes

  • 1402 Views
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Solved!! My library got erased

I got all of my library deleted in desktop windows version(my favorites, albums, artists). Playlists are fine. I have tried reinstalling app, logging out/in. It's all fine in the android version I have on my phone.PlanPremium TrialCountryRussia(It wa...

Visitor

I got all of my library deleted in desktop windows version(my favorites, albums, artists). Playlists are fine. I have tried reinstalling app, logging out/in. It's all fine in the android version I ha...

Billy-J

Spotify Star

790 Views

1 replies

0 likes

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  • 1 replies
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Cant install spotify as admin

PlanFree/PremiumCountrySlovakiaDevice(DELL Precision 17-7750)Operating System( Windows 10 My Question or IssueOn my PC at work only admin account can install apps but spotify.exe reacts as "Please install Spotify using a normal account instead of an ...

Visitor

Plan Free/Premium Country Slovakia Device (DELL Precision 17-7750) Operating System ( Windows 10   My Question or Issue On my PC at work only admin account can install apps but sp...

606 Views

0 replies

0 likes

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Album Art gets stuck on specific tracks

When I listen to certain tracks in my Spotify playlist, album artwork at the bottom will get stuck on that specific track, even when I click over to another track or playlist. I am on Windows 10. This only happens with local files. I am using Spotify...

Casual Listener

When I listen to certain tracks in my Spotify playlist, album artwork at the bottom will get stuck on that specific track, even when I click over to another track or playlist. I am on Windows 10. Thi...

Yoruiopz

Casual Listener

1123 Views

3 replies

0 likes

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Solved!! I beg an equalizer is added to Spotify for desktop.

I have it on my phone and its great... I switch to my desktop and I'm often disappointed. I do not understand why it has not been added yet and has been considered a closed topic for years.

Music Fan

I have it on my phone and its great... I switch to my desktop and I'm often disappointed. I do not understand why it has not been added yet and has been considered a closed topic for years.

Jharp07

Visitor

3082 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Low start

Plan: PremiumCountry: Honduras DeviceDell Inspiron 15Operating SystemWindows 10 My Question or IssueThe problem is when i tried to start Spotify app in my computer with windows 10, the problem start past week and i don´t what are the problem. My comp...

Visitor

Plan: Premium Country: Honduras   Device Dell Inspiron 15 Operating System Windows 10   My Question or Issue The problem is when i tried to start Spotify app in my computer wi...

Billy-J

Spotify Star

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Liked Songs Disappeared

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10,etc. My Question or IssueToday my liked songs suddenly disappeared. The app ver - 1.1.37.690.g8f3b16fcI tried to uninstall and then clear install. No luck P.S. It works fine on my android ph...

Visitor

Plan Premium Country Ukraine Device PC Operating System Windows 10,etc.   My Question or Issue Today my liked songs suddenly disappeared. The app ver - 1.1.37.690.g8f3b16fc I tri...

Billy-J

Spotify Star

475 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify problem

PlanPremiumCountryRussiaDeviceDesktop , Xiaomi Redmi6A.Operating SystemWindows 10 , Android My Question or Issue After updating Spotify in your favorite tracks, all your favorite tracks disappeared and a "table" appeared: tracks that you liked will a...

Casual Listener

  Plan Premium Country Russia Device Desktop , Xiaomi Redmi6A. Operating System Windows 10 , Android   My Question or Issue   After updating Spotify in your favorite tr...

Billy-J

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!! Can't minimize "See what your friends are playing"

PlanPremiumCountryUKDeviceDell LaptopOperating SystemWindows 10 My Question or IssueIn the Windows app I can't minimise the "See what your friends are playing" (Find Friends) panel on the right hand side. I have no interest in the social capabilities...

Regular

Plan Premium Country UK Device Dell Laptop Operating System Windows 10   My Question or Issue In the Windows app I can't minimise the "See what your friends are playing" (Find Friends)...

Emilia_8

Community Legend

1657 Views

3 replies

0 likes

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  • 3 replies
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Appears On section out of order

PlanPremiumCountryBelgiumDeviceMSI GS60Operating SystemWindows 10 The Appears On section is no longer ordered by release date, it's now just random. Please change it back. Non-chronological lists being forced is the worst things to come to software i...

Regular

Plan Premium Country Belgium Device MSI GS60 Operating System Windows 10   The Appears On section is no longer ordered by release date, it's now just random. Please change it back. Non-...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Spotify not saving recently played/liked songs/albums

PlanPremiumCountryUkraine DevicePCOperating SystemWindows 10 My Question or IssueI start using Spotify 1d ago, since its available in Russian/Ukraine countriesEverything is oke with web version and IOS, but i have issues with PC version WINDOWS 10Dun...

Visitor

  Plan Premium Country Ukraine   Device PC Operating System Windows 10   My Question or Issue I start using Spotify 1d ago, since its available in Russian/Ukraine coun...

387 Views

0 replies

7 likes

  • 387 Views
  • 0 replies
  • 7 likes

Allowing thru HOSTS file

PlanFreeCountry Devicepc master raceOperating SystemWindows 10 My Question or IssueAfter just a few songs, the player wants to play an ad. I can live with that, but my HOSTS file is not allowing the request for an ad to leave my PC. That's sorta it's...

Casual Listener

Plan Free Country   Device pc master race Operating System Windows 10   My Question or Issue After just a few songs, the player wants to play an ad. I can live with that, but my H...

723 Views

0 replies

0 likes

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Solved!! Not Playing Through External Device (Windows 10) 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ElitebookOperating SystemWindows 10 My Question or IssueWhen I try to play any track through my external Soundcard/speakers I get the message: 'Spotify can't play this right now.If you have the file on your co...

Casual Listener

Plan Premium Country United Kingdom Device HP Elitebook Operating System Windows 10   My Question or Issue When I try to play any track through my external Soundcard/speakers I get the...

charo

Casual Listener

7081 Views

2 replies

0 likes

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I can not install the application

PlanFreeCountry(Russia)Device(PC)Operating System(Windows My Question or IssueI can't install the app. An error appears. I attach screenshots

Visitor

Plan Free Country (Russia) Device (PC) Operating System (Windows 😎 My Question or Issue I can't install the app. An error appears. I attach screenshots

Billy-J

Spotify Star

464 Views

1 replies

0 likes

installing spotify
  • 464 Views
  • 1 replies
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Superuser Contribution Spotify automatically closes on Windows 10 on my laptop

PlanFreeCountryPhilippinesDeviceAsus VivoBook 15 X540UVOperating SystemWindows 10 My Question or IssueThe Microsoft Store app version of Spotify works fine on my laptop, but when I click the play button to listen to a song, Spotify automatically clos...

Newbie

Plan Free Country Philippines Device Asus VivoBook 15 X540UV Operating System Windows 10   My Question or Issue The Microsoft Store app version of Spotify works fine on my laptop, but ...

Peter

Spotify Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

dell laptop can play spotify website but not downloaded program

I had messed around with my audio settings a bit to try to allow my computer to register my earbuds (with microphone capabilites) to have me be able to hear computer-generated sounds while also being able to imput my voice during a screen-record. I b...

Casual Listener

I had messed around with my audio settings a bit to try to allow my computer to register my earbuds (with microphone capabilites) to have me be able to hear computer-generated sounds while also being...

HarshadZade

Visitor

1777 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution [Win10] Spotify crashes immediately on song playback

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSpotify crashes immediately as soon as a song should be played without any error message.I can launch the program. I can open and edit playlists etc. without issue. I'm a...

Regular

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Spotify crashes immediately as soon as a song should be played without any error message. I c...

Conne

Regular

593 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Can't access Spotify on Laptop

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't access spotify website on my laptop. Error messages, Chrome:This site can’t be reachedwww.spotify.com refused to connect. Edge: Hmmm… can't reach this pagewww.spot...

Casual Listener

Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I can't access spotify website on my laptop.  Error messages,    Chrome:This ...

OneByBoo

Roadie

908 Views

3 replies

0 likes

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  • 3 replies
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Not all Albums are loading

PlanPremiumCountryNew ZealandDeviceHP Pavillion x360 convertible 14-dh0127TUOperating SystemWindows 10My Question or IssueIn my albums menu, I sort albums by artists so I can easily access particular artists' discography. But when I do sort by artist...

Visitor

Plan Premium Country New Zealand Device HP Pavillion x360 convertible 14-dh0127TU Operating System Windows 10 My Question or Issue In my albums menu, I sort albums by artists so I can easily...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Spotify Download Folder

PlanPremiumCountryUSADeviceHP Desktop i7Operating SystemWindows 10 My Question or IssueI changed the location of the download folder. When I go to that folder, there are 257 folders labeled "00, 0b, 0c, 0d etc". Which folder are my downloaded songs i...

Visitor

  Plan Premium Country USA Device HP Desktop i7 Operating System Windows 10   My Question or Issue I changed the location of the download folder.  When I go to that folder, ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes