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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80195 Views

40 replies

68 likes

  • 80195 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lourdesmani

Visitor

769358 Views

502 replies

64 likes

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  • 502 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16423 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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  • 4 likes

Liked Songs Disappeared

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10,etc. My Question or IssueToday my liked songs suddenly disappeared. The app ver - 1.1.37.690.g8f3b16fcI tried to uninstall and then clear install. No luck P.S. It works fine on my android ph...

Visitor

Plan Premium Country Ukraine Device PC Operating System Windows 10,etc.   My Question or Issue Today my liked songs suddenly disappeared. The app ver - 1.1.37.690.g8f3b16fc I tri...

Billy-J

Spotify Star

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Spotify problem

PlanPremiumCountryRussiaDeviceDesktop , Xiaomi Redmi6A.Operating SystemWindows 10 , Android My Question or Issue After updating Spotify in your favorite tracks, all your favorite tracks disappeared and a "table" appeared: tracks that you liked will a...

Casual Listener

  Plan Premium Country Russia Device Desktop , Xiaomi Redmi6A. Operating System Windows 10 , Android   My Question or Issue   After updating Spotify in your favorite tr...

Billy-J

Spotify Star

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Solved!! Can't minimize "See what your friends are playing"

PlanPremiumCountryUKDeviceDell LaptopOperating SystemWindows 10 My Question or IssueIn the Windows app I can't minimise the "See what your friends are playing" (Find Friends) panel on the right hand side. I have no interest in the social capabilities...

Regular

Plan Premium Country UK Device Dell Laptop Operating System Windows 10   My Question or Issue In the Windows app I can't minimise the "See what your friends are playing" (Find Friends)...

Emilia_8

Community Legend

1644 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Appears On section out of order

PlanPremiumCountryBelgiumDeviceMSI GS60Operating SystemWindows 10 The Appears On section is no longer ordered by release date, it's now just random. Please change it back. Non-chronological lists being forced is the worst things to come to software i...

Regular

Plan Premium Country Belgium Device MSI GS60 Operating System Windows 10   The Appears On section is no longer ordered by release date, it's now just random. Please change it back. Non-...

273 Views

0 replies

0 likes

  • 273 Views
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Spotify not saving recently played/liked songs/albums

PlanPremiumCountryUkraine DevicePCOperating SystemWindows 10 My Question or IssueI start using Spotify 1d ago, since its available in Russian/Ukraine countriesEverything is oke with web version and IOS, but i have issues with PC version WINDOWS 10Dun...

Visitor

  Plan Premium Country Ukraine   Device PC Operating System Windows 10   My Question or Issue I start using Spotify 1d ago, since its available in Russian/Ukraine coun...

382 Views

0 replies

7 likes

  • 382 Views
  • 0 replies
  • 7 likes

Allowing thru HOSTS file

PlanFreeCountry Devicepc master raceOperating SystemWindows 10 My Question or IssueAfter just a few songs, the player wants to play an ad. I can live with that, but my HOSTS file is not allowing the request for an ad to leave my PC. That's sorta it's...

Casual Listener

Plan Free Country   Device pc master race Operating System Windows 10   My Question or Issue After just a few songs, the player wants to play an ad. I can live with that, but my H...

701 Views

0 replies

0 likes

  • 701 Views
  • 0 replies
  • 0 likes

Solved!! Not Playing Through External Device (Windows 10) 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ElitebookOperating SystemWindows 10 My Question or IssueWhen I try to play any track through my external Soundcard/speakers I get the message: 'Spotify can't play this right now.If you have the file on your co...

Casual Listener

Plan Premium Country United Kingdom Device HP Elitebook Operating System Windows 10   My Question or Issue When I try to play any track through my external Soundcard/speakers I get the...

charo

Casual Listener

6998 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

I can not install the application

PlanFreeCountry(Russia)Device(PC)Operating System(Windows My Question or IssueI can't install the app. An error appears. I attach screenshots

Visitor

Plan Free Country (Russia) Device (PC) Operating System (Windows 😎 My Question or Issue I can't install the app. An error appears. I attach screenshots

Billy-J

Spotify Star

456 Views

1 replies

0 likes

installing spotify
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Superuser Contribution Spotify automatically closes on Windows 10 on my laptop

PlanFreeCountryPhilippinesDeviceAsus VivoBook 15 X540UVOperating SystemWindows 10 My Question or IssueThe Microsoft Store app version of Spotify works fine on my laptop, but when I click the play button to listen to a song, Spotify automatically clos...

Newbie

Plan Free Country Philippines Device Asus VivoBook 15 X540UV Operating System Windows 10   My Question or Issue The Microsoft Store app version of Spotify works fine on my laptop, but ...

Peter

Spotify Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

dell laptop can play spotify website but not downloaded program

I had messed around with my audio settings a bit to try to allow my computer to register my earbuds (with microphone capabilites) to have me be able to hear computer-generated sounds while also being able to imput my voice during a screen-record. I b...

Casual Listener

I had messed around with my audio settings a bit to try to allow my computer to register my earbuds (with microphone capabilites) to have me be able to hear computer-generated sounds while also being...

HarshadZade

Visitor

1759 Views

2 replies

0 likes

  • 1759 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Win10] Spotify crashes immediately on song playback

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSpotify crashes immediately as soon as a song should be played without any error message.I can launch the program. I can open and edit playlists etc. without issue. I'm a...

Regular

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Spotify crashes immediately as soon as a song should be played without any error message. I c...

Conne

Regular

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Can't access Spotify on Laptop

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't access spotify website on my laptop. Error messages, Chrome:This site can’t be reachedwww.spotify.com refused to connect. Edge: Hmmm… can't reach this pagewww.spot...

Casual Listener

Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I can't access spotify website on my laptop.  Error messages,    Chrome:This ...

OneByBoo

Roadie

900 Views

3 replies

0 likes

  • 900 Views
  • 3 replies
  • 0 likes

Not all Albums are loading

PlanPremiumCountryNew ZealandDeviceHP Pavillion x360 convertible 14-dh0127TUOperating SystemWindows 10My Question or IssueIn my albums menu, I sort albums by artists so I can easily access particular artists' discography. But when I do sort by artist...

Visitor

Plan Premium Country New Zealand Device HP Pavillion x360 convertible 14-dh0127TU Operating System Windows 10 My Question or Issue In my albums menu, I sort albums by artists so I can easily...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Spotify Download Folder

PlanPremiumCountryUSADeviceHP Desktop i7Operating SystemWindows 10 My Question or IssueI changed the location of the download folder. When I go to that folder, there are 257 folders labeled "00, 0b, 0c, 0d etc". Which folder are my downloaded songs i...

Visitor

  Plan Premium Country USA Device HP Desktop i7 Operating System Windows 10   My Question or Issue I changed the location of the download folder.  When I go to that folder, ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

windows app keeps downloading music

PlanPremiumCountryNetherlandsDeviceDELL XPS15Operating SystemWindows 10 My Question or IssueEvery now and then I notice my harddrive clogging up with cache data from several apps and I start cleaning it out.At first I suspected it to be cached data s...

Gig Goer

Plan Premium Country Netherlands Device DELL XPS15 Operating System Windows 10   My Question or Issue Every now and then I notice my harddrive clogging up with cache data from several ...

ixeldog

Visitor

1185 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

No "Liked Music" in Desktop App

PlanFree/Premium CountryRussia DeviceAcer Aspire A317-54K Operating SystemWindows 10 1909 Hello! I added some music to favourite. After that, I installed the desktop app for Windows. And there's no anything in "Liked Music". I've seen the 'hosts' fil...

Visitor

Plan Free/Premium   Country Russia   Device Acer Aspire A317-54K   Operating System Windows 10 1909   Hello! I added some music to favourite. After that, I installed...

Billy-J

Spotify Star

429 Views

1 replies

8 likes

  • 429 Views
  • 1 replies
  • 8 likes

Meus gostos não aparecem no pc player, e trava quando eu tento controlar pelo celular.

My likes don't appear in the PC player, and hangs when I try to control by mobile.PlanPremiumPaísBrasil Dispositivo(Xiaomi Mi 9T Pro)Sistema Operacional(Windows 10) Minha pergunta ou questãoMeus gostos não aparecem no pc player, e trava quando eu ten...

Visitor

My likes don't appear in the PC player, and hangs when I try to control by mobile. Plan Premium País Brasil   Dispositivo (Xiaomi Mi 9T Pro) Sistema Operacional (Windows 10)   Mi...

356 Views

0 replies

0 likes

player
sincronização
  • 356 Views
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  • 0 likes

Neither Desktop not Mobile app will allow me to Like a Radio

PlanPremiumCountry DeviceDesktop and Samsung Galaxy Note 10S+Operating SystemWindows 10 and Android 10 My Question or IssueOn both my computer and on my mobile device, I am unable to like a Radio to save it.

Visitor

Plan Premium Country   Device Desktop and Samsung Galaxy Note 10S+ Operating System Windows 10 and Android 10   My Question or Issue On both my computer and on my mobile device, I...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Link for device selection

Hi, it is very cumbersome to go to the "Menü for Devices" Button. I am looking forward for a LINKED Button for example on Main/Start Menü.

Casual Listener

Hi, it is very cumbersome to go to the "Menü for Devices" Button. I am looking forward for a LINKED Button for example on Main/Start Menü.        

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Superuser Contribution Toolbar Thing is Stuck

Windows 7 My Question or IssueThis green bar isn't working.I tried reinstalling, removing all the Spotify files but it doesn't help.

Casual Listener

Windows 7   My Question or Issue This green bar isn't working. I tried reinstalling, removing all the Spotify files but it doesn't help.

Bariss26

Casual Listener

1178 Views

6 replies

0 likes

  • 1178 Views
  • 6 replies
  • 0 likes