Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • r6ze-mvm2k_7
  • Regular
  • 80805 Views
  • 80 replies
  • 27 likes
  • 80805 Views
  • 80 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 93656 Views
  • 289 replies
  • 22 likes
  • 93656 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6688 Views
  • 1 replies
  • 6 likes
  • 6688 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147314 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147314 Views
  • 0 replies
  • 26 likes

Superuser Contribution Music Lagging on Windows 10

My music has been lagging recently, I have a good internet connection and I have hardware acceleration disabled. I tried restarting my pc, but it still lags. Also tried turning proxies off. Even tried web player, same issue. Nothing works so far. Any...

  • Casual Listener
  • My music has been lagging recently, I have a good internet connection and I have hardware acceleration disabled. I tried restarting my pc, but it still lags. Also tried turning proxies off. Even trie...
  • Peter
  • Spotify Legend
  • 874 Views
  • 2 replies
  • 0 likes
  • 874 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change speed not working

PlanPremiumCountryUSADeviceSurface go 2Operating System Windows 10 My Question or IssueWhen I tap the speed change on the player, the speed options open, when I tap a different speed, the speed is highlighted, but it does not change speed nor close t...

  • Casual Listener
  • Plan Premium Country USA Device Surface go 2 Operating System  Windows 10   My Question or Issue When I tap the speed change on the player, the speed options open, when I tap a di...
  • Jacubatzi
  • Casual Listener
  • 679 Views
  • 2 replies
  • 0 likes
  • 679 Views
  • 2 replies
  • 0 likes

Recent update

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or IssueRevert update. In last week i havent seen worse so called "updates" than in my entire life. Why update removes good features? First artists got sorted on followed and not, I would...

  • Newbie
  • Plan Free Country   Device PC Operating System Windows 10   My Question or Issue Revert update. In last week i havent seen worse so called "updates" than in my entire life. Why up...
  • pfcjoshuag
  • Casual Listener
  • 688 Views
  • 3 replies
  • 8 likes
  • 688 Views
  • 3 replies
  • 8 likes

Superuser Contribution Unable to connect iPhone to windows anymore

PlanFreeCountryUSADevice(iPhone XR, Windows 10My Question or IssueAs the title says, I can’t connect my phone to my computer anymore. I used to use my computer to play music through speakers, and would relax in my bed and use my phone as a remote. I ...

  • Casual Listener
  •   Plan Free Country USA Device (iPhone XR, Windows 10 My Question or Issue As the title says, I can’t connect my phone to my computer anymore. I used to use my computer to play music thr...
  • Peter
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs are being auto-added to my playlist?

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueFor some reason, spotify is automatically adding songs to one of my playlists. If I listen to my playlist "Retrowave", spotify will "re-add" the song and put it to the top of the lis...

  • Casual Listener
  • Plan Premium Country USA Operating System Windows 10   My Question or Issue For some reason, spotify is automatically adding songs to one of my playlists. If I listen to my playlist "Ret...
  • Elena
  • Moderator
  • 902 Views
  • 1 replies
  • 0 likes
  • 902 Views
  • 1 replies
  • 0 likes

Change Album Cover Art

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello everyone, I wanted to change the cover of my single, my distributor confirms that it ha...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello e...
  • Nico
  • Community Legend
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

People can't see what I'm listening to

people who follow me cant see my activity. "publish my activity" setting is on, im not on private session. i reinstalled but still same. my activity only gets updated in like every 20 hours, not live on feed. can't find the solution anywhere on forum...

  • Newbie
  •   people who follow me cant see my activity. "publish my activity" setting is on, im not on private session. i reinstalled but still same. my activity only gets updated in like every 20 hours, ...
  • equigs
  • Casual Listener
  • 4956 Views
  • 2 replies
  • 1 likes
  • activity feed
    Activity Log
  • 4956 Views
  • 2 replies
  • 1 likes

Solved!! Desktop looks like web client??

Premium Windows 10 Canada Since a few weks ago, my desktop spotify looks like the web client. I wouldnt mind this because it is visually appealing, but i cannot upload local files, change playlist covers and edit playlists like i normally would. Is t...

  • Casual Listener
  •   Premium   Windows 10   Canada   Since a few weks ago, my desktop spotify looks like the web client. I wouldnt mind this because it is visually appealing, but i cannot upl...
  • TheVeryBestOf
  • Casual Listener
  • 3582 Views
  • 9 replies
  • 1 likes
  • 3582 Views
  • 9 replies
  • 1 likes

Desktop App shows password in profil at the top

Hello, my Spotify App (Windwos 10) show next to my symbol of my profil my password for Spotify. How can I get rid of this? Thanks

  • Visitor
  • Hello,   my Spotify App (Windwos 10) show next to my symbol of my profil my password for Spotify.   How can I get rid of this?   Thanks 
  • book4now
  • Visitor
  • 1632 Views
  • 5 replies
  • 1 likes
  • 1632 Views
  • 5 replies
  • 1 likes

Track volume is too low to hear now, same track was fine last night

PlanPremiumCountryFinlandDeviceLenovo laptop + iPhone 6S+Operating SystemWindows 10, iOS 13.4 My Question or IssueI was listening to a podcast track last night and the volume was normal. Today I resumed playing the track and the volume was really low...

  • Casual Listener
  • Plan Premium Country Finland Device Lenovo laptop + iPhone 6S+ Operating System Windows 10, iOS 13.4   My Question or Issue I was listening to a podcast track last night and the volume...
  • kimwhittington
  • Visitor
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Please Return the Ability to X Out Songs and Artists in Daily Mixes

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssuePlease return this ability. I do like how I have more Daily Mixes, I would just like the option to control what shows up in them more, like previously, or even tell a song to...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Please return this ability. I do like how I have more Daily Mixes, I would just like the option to...
  • naduweisstschon
  • Visitor
  • 377 Views
  • 1 replies
  • 10 likes
  • 377 Views
  • 1 replies
  • 10 likes

Superuser Contribution No option to import local files in desktop app.

PlanPremiumCountryPolandDeviceDesktop PCOperating SystemWindows 10 HomeMy Question or IssueI can't any option in the settings to import local files. I have a very weird version of Spotify... Help me please. Screenshots attached.

  • Casual Listener
  • Plan Premium Country Poland Device Desktop PC Operating System Windows 10 Home My Question or Issue I can't any option in the settings to import local files. I have a very weird version of S...
  • Ivan
  • Spotify Legend
  • 440 Views
  • 3 replies
  • 0 likes
  • 440 Views
  • 3 replies
  • 0 likes

PC refuses to play Local files

PlanPremiumCountryUKDeviceWindows PCOperating System(Windows 10) My Question or IssueOk so this is a weird one; as of yesterday, my PC refuses to play spotify Local Files. Some are greyed out while others are not and when you try play a file it wont ...

  • Newbie
  • Plan Premium Country UK Device Windows PC Operating System (Windows 10)   My Question or Issue Ok so this is a weird one; as of yesterday, my PC refuses to play spotify Local Files. So...
  • ToonaFish
  • Visitor
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App Desktop Windows 10 Doesn't Work

PlanPremiumCountryItalyDevice(Pc)Operating System(iWindows 10) My Question or IssueAfter the login in the spotify desktop the app show me that all playlist are empty.It work with web player and on smartphone app.

  • Casual Listener
  •   Plan Premium Country Italy Device (Pc) Operating System (iWindows 10)   My Question or Issue After the login in the spotify desktop the app show me that all playlist are empty....
  • Ivan
  • Spotify Legend
  • 991 Views
  • 4 replies
  • 0 likes
  • 991 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify App Won't Load

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 I've been having an issue with the Spotify Windows app for the last few weeks. When I open it, most times the app will open and just sit there blank and not load anything at all. I then have ...

  • Visitor
  • Plan Premium Country UK Device Laptop Operating System Windows 10   I've been having an issue with the Spotify Windows app for the last few weeks. When I open it, most times the app wil...
  • Elena
  • Moderator
  • 1183 Views
  • 3 replies
  • 0 likes
  • 1183 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desktop app unusable

Can't change playlist coverCan't change playlist descriptionCan't sort music in any wayCan't select / move / delete multiple songsNo Local Files So, basically, the desktop app got replaced with the web version for no apparent reason. This is very sad...

  • Newbie
  • Can't change playlist cover Can't change playlist description Can't sort music in any way Can't select / move / delete multiple songs No Local Files   So, basically, the desktop app got re...
  • jonniemiles1
  • Casual Listener
  • 1561 Views
  • 9 replies
  • 5 likes
  • Desktop
    Windows
  • 1561 Views
  • 9 replies
  • 5 likes

Superuser Contribution Não consigo ouvir as musicas.

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será a tentativa de ajudar.PlanoPrêmioPaísBrasilSistema operacionalWindows 10 Minha pergunta ou problemaO Spotify não consegue tocar isso no momento. Se vo...

  • Casual Listener
  • Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será a tentativa de ajudar. Plano Prêmio País Brasil Sistema operacional Windows 10   Minha...
  • Mario
  • Spotify Legend
  • 482 Views
  • 3 replies
  • 0 likes
  • 482 Views
  • 3 replies
  • 0 likes

Superuser Contribution All Artists no longer displayed under "Artists"

I wonder if someone knows the answer to this very simple but also very frustrating new quirk that Spotify seem to have introduced. Only artists that I follow now show up under the "Artists" tab. Whereas last week it was showing all the artists that I...

  • Casual Listener
  • I wonder if someone knows the answer to this very simple but also very frustrating new quirk that Spotify seem to have introduced.  Only artists that I follow now show up under the "Artists" ...
  • Ivan
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 1 likes
  • 336 Views
  • 1 replies
  • 1 likes

No Way to Select all Songs in a Playlist

PlanFreeCountryUnited StatesOperating SystemWindows 10 My Question or IssueWhenever I use Ctrl+A, shift + left click, or the "select all" button under "edit," it doesn't select any songs. I have uninstalled and reinstalled the app. Is this a premium-...

  • Casual Listener
  • Plan Free Country United States Operating System Windows 10   My Question or Issue Whenever I use Ctrl+A, shift + left click, or the "select all" button under "edit," it doesn't select a...
  • freiwald
  • Music Fan
  • 700 Views
  • 3 replies
  • 2 likes
  • 700 Views
  • 3 replies
  • 2 likes

Superuser Contribution Despues de 2 segundos canción pierde instrumentos y se escucha prácticamente solo la voz. Windos 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 481 Views
  • 1 replies
  • 0 likes
  • equalización
    Volumen
    Windows
  • 481 Views
  • 1 replies
  • 0 likes