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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2462 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155850 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

151085 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11512 Views

1 replies

6 likes

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  • 6 likes

Crossfade Issue

PlanPremiumCountry CanadaDeviceOmen Gaming LaptopOperating SystemWindows 10My Question or IssueI have crossfade enabled and Automix off. There is only a crossfade on my songs whenever I queue them. When they're just playing normally in a playlist, it...

Casual Listener

  Plan Premium Country  Canada Device Omen Gaming Laptop Operating System Windows 10 My Question or Issue I have crossfade enabled and Automix off. There is only a crossfade on my...

512 Views

0 replies

0 likes

Crossfade
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Spotify crashing after screen timeout

Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I reinstalled windows but then I don't think windows is ...

Visitor

Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I rei...

OneByBoo

Roadie

481 Views

1 replies

1 likes

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Superuser Contribution Spotify constantly skipping songs

Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would it reinstall etc. Spotify works fine when set to my...

Visitor

Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would ...

Ivan

Spotify Legend

533 Views

1 replies

0 likes

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windows show same song when different song is playing

PlanFree/PremiumCountrycanadaDevicecomputerOperating System Windows 10 My Question or Issueplaying spotify on the google home and then control it from the computer. it shows same song that was playing when i opened it and plays a different song. i re...

Visitor

Plan Free/Premium Country canada Device computer Operating System  Windows 10   My Question or Issue playing spotify on the google home and then control it from the computer. it s...

418 Views

0 replies

0 likes

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Sound stops when volume is too low

PlanPremiumCountryThe NetherlandsDevice PCOperating SystemWindows 10 My Question or IssueWhen my volume is quite low, it seems like spotify doesn't recognize the sound at all. It just stops playing the sound, for example in some low volume parts of s...

Newbie

  Plan Premium Country The Netherlands Device  PC Operating System Windows 10   My Question or Issue When my volume is quite low, it seems like spotify doesn't recognize the...

335 Views

0 replies

0 likes

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Solved!! [Desktop] Album art disappared from the playing track and doesn't want to show again

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueFirst the album art was blank on desktop when playing a track, and would only show when you minimized it. Now the little arrow is gone and the album art won't show at all....

Music Fan

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue First the album art was blank on desktop when playing a track, and would only show when you min...

fantasypark

Music Fan

1354 Views

2 replies

0 likes

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Superuser Contribution Random device does not disconnect from my Spotify account after logging off ALL

So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after that I made "log off all" so all devices would log ou...

Regular

So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after th...

Ivan

Spotify Legend

409 Views

1 replies

0 likes

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Superuser Contribution Can't rearrange songs through playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUsually I have no problems like this but I'm trying to move songs around my playlist but now ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Usually...

Elena

Moderator

966 Views

3 replies

0 likes

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Superuser Contribution Spotify forgets album after closing app

PlanPremiumCountryNetherlandsDeviceLaptopOperating SystemWindows 10 My Question or IssueWhenever I am listening to an album and close the app, if I open it again, Spotify has cleared the queue of the remaining album songs. It still remembers where it...

Casual Listener

Plan Premium Country Netherlands Device Laptop Operating System Windows 10   My Question or Issue Whenever I am listening to an album and close the app, if I open it again, Spotify has...

sdkjasdjkfs

Casual Listener

529 Views

2 replies

0 likes

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Superuser Contribution Fix volume for commercials!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Blackkatt

Regular

580 Views

2 replies

0 likes

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Solved!!Superuser Contribution Opens on startup no matter what

PlanPremiumCountryEstoniaOperating SystemWindows 10 (Version 1909)My Question or IssueSpotify opens on startup no matter what I do. I have disabled it in the task manager, I have changed the advanced settings and another solution which tells me to di...

Casual Listener

Plan Premium Country Estonia Operating System Windows 10 (Version 1909) My Question or Issue Spotify opens on startup no matter what I do. I have disabled it in the task manager, I have change...

Ivan

Spotify Legend

979 Views

3 replies

0 likes

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Stop Spotify PC turning on computer

PlanPremiumCountryUSADeviceiPhone XR and Windows PCOperating SystemLatest iOS & Windows Release My Question or IssueI was wishing to find a setting to stop my PC Spotify app from waking up my computer from sleep when I play Spotify from my phone. For...

Visitor

Plan Premium Country USA Device iPhone XR and Windows PC Operating System Latest iOS & Windows Release   My Question or Issue I was wishing to find a setting to stop my PC Spotify ...

OneByBoo

Roadie

1097 Views

1 replies

0 likes

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When I upload a photo it rotates 90 degrees.

PlanPremiumCountryCA DeviceiPhone 10Operating SystemWindows 10 My Question or IssueHello, when i try to upload a profile picture/library picture the image rotates 90 degrees counter clockwise. Tried reinstalling and rotating the image, none of this h...

Casual Listener

Plan Premium Country CA   Device iPhone 10 Operating System Windows 10   My Question or Issue Hello, when i try to upload a profile picture/library picture the image rotates 90 d...

OneByBoo

Roadie

978 Views

4 replies

0 likes

Help
Me
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Solved!! My list of liked songs appears as empty

PlanFreeCountryBrasilOperating SystemWindows 10 My Question or IssueIt only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs will appear here'' as if I didn't like any song so far. If i use other devi...

Visitor

Plan Free Country Brasil Operating System Windows 10   My Question or Issue It only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs wil...

OneByBoo

Roadie

3624 Views

5 replies

0 likes

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Superuser Contribution Missing Media buttons in the Task bar

Hi everybody Im using Spotify as a Desktop Version on my Windows 10. Since always I had some media buttons like "Play" and "Next" when I go with the mouse over the Spotify-Icon (in the Task bar). But now when Im doing the same, the buttons are not sh...

Music Fan

Hi everybody   Im using Spotify as a Desktop Version on my Windows 10. Since always I had some media buttons like "Play" and "Next" when I go with the mouse over the Spotify-Icon (in the Task ...

Mario

Spotify Legend

2570 Views

3 replies

0 likes

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Solved!! Spotify doesn't publish my activity when playing on Google Home

PlanPremiumCountryIsraelDeviceGoogle Home My Question or IssueHi,When i'm playing Spotify on Google Home my friends can't see what i'm playing on the friends activity tab.It works only when i'm playing music straight from my phone or laptop.

Newbie

Plan Premium Country Israel Device Google Home   My Question or Issue Hi, When i'm playing Spotify on Google Home my friends can't see what i'm playing on the friends activity tab. It ...

OneByBoo

Roadie

1042 Views

1 replies

0 likes

Friends Activity
Google Home
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Superuser Contribution Play Queue History Doesn't Show recent Songs

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueThe songs in my history tab are from a few months ago instead of from a few hours ago. Discover Weekly just updated and I wanted to save a few songs from last weeks playlist,...

Visitor

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue The songs in my history tab are from a few months ago instead of from a few hours ago. Discover We...

MattSuda

Spotify Star

2728 Views

2 replies

0 likes

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  • 2 replies
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Connection issues

[redacted by user]

Casual Listener

[redacted by user]

OneByBoo

Roadie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
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Superuser Contribution Spotify switches to a random song

PlanPremiumCountryDEDeviceDesktopOperating SystemWindows 10 Spotify keeps switching to a random song I've never even heard of before (Belizian Dreams by Organic Julia) and then mutes itself and can't be unmuted even if I switch songs. It can only be ...

Casual Listener

Plan Premium Country DE Device Desktop Operating System Windows 10   Spotify keeps switching to a random song I've never even heard of before (Belizian Dreams by Organic Julia) and then...

dfd1717

Newbie

11510 Views

13 replies

7 likes

  • 11510 Views
  • 13 replies
  • 7 likes

Desktop app overheating gpu

PlanPremiumCountrySpain DevicePcOperating SystemWindows 10 My Question or IssueJust opening the app makes the graphics card start to overheat, without opening anything else.

Visitor

Plan Premium Country Spain   Device Pc Operating System Windows 10   My Question or Issue Just opening the app makes the graphics card start to overheat, without opening anything...

Sebasty

Community Legend

1237 Views

1 replies

0 likes

GPU
overheat
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