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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83878 Views

40 replies

68 likes

  • 83878 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795533 Views

505 replies

64 likes

  • 795533 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23882 Views

25 replies

7 likes

  • 23882 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3060 Views

0 replies

4 likes

  • 3060 Views
  • 0 replies
  • 4 likes

windows app keeps downloading music

PlanPremiumCountryNetherlandsDeviceDELL XPS15Operating SystemWindows 10 My Question or IssueEvery now and then I notice my harddrive clogging up with cache data from several apps and I start cleaning it out.At first I suspected it to be cached data s...

Gig Goer

Plan Premium Country Netherlands Device DELL XPS15 Operating System Windows 10   My Question or Issue Every now and then I notice my harddrive clogging up with cache data from several ...

ixeldog

Visitor

1211 Views

6 replies

0 likes

  • 1211 Views
  • 6 replies
  • 0 likes

No "Liked Music" in Desktop App

PlanFree/Premium CountryRussia DeviceAcer Aspire A317-54K Operating SystemWindows 10 1909 Hello! I added some music to favourite. After that, I installed the desktop app for Windows. And there's no anything in "Liked Music". I've seen the 'hosts' fil...

Visitor

Plan Free/Premium   Country Russia   Device Acer Aspire A317-54K   Operating System Windows 10 1909   Hello! I added some music to favourite. After that, I installed...

Billy-J

Spotify Star

436 Views

1 replies

8 likes

  • 436 Views
  • 1 replies
  • 8 likes

Meus gostos não aparecem no pc player, e trava quando eu tento controlar pelo celular.

My likes don't appear in the PC player, and hangs when I try to control by mobile.PlanPremiumPaísBrasil Dispositivo(Xiaomi Mi 9T Pro)Sistema Operacional(Windows 10) Minha pergunta ou questãoMeus gostos não aparecem no pc player, e trava quando eu ten...

Visitor

My likes don't appear in the PC player, and hangs when I try to control by mobile. Plan Premium País Brasil   Dispositivo (Xiaomi Mi 9T Pro) Sistema Operacional (Windows 10)   Mi...

360 Views

0 replies

0 likes

player
sincronização
  • 360 Views
  • 0 replies
  • 0 likes

Neither Desktop not Mobile app will allow me to Like a Radio

PlanPremiumCountry DeviceDesktop and Samsung Galaxy Note 10S+Operating SystemWindows 10 and Android 10 My Question or IssueOn both my computer and on my mobile device, I am unable to like a Radio to save it.

Visitor

Plan Premium Country   Device Desktop and Samsung Galaxy Note 10S+ Operating System Windows 10 and Android 10   My Question or Issue On both my computer and on my mobile device, I...

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Link for device selection

Hi, it is very cumbersome to go to the "Menü for Devices" Button. I am looking forward for a LINKED Button for example on Main/Start Menü.

Casual Listener

Hi, it is very cumbersome to go to the "Menü for Devices" Button. I am looking forward for a LINKED Button for example on Main/Start Menü.        

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Superuser Contribution Toolbar Thing is Stuck

Windows 7 My Question or IssueThis green bar isn't working.I tried reinstalling, removing all the Spotify files but it doesn't help.

Casual Listener

Windows 7   My Question or Issue This green bar isn't working. I tried reinstalling, removing all the Spotify files but it doesn't help.

Bariss26

Casual Listener

1207 Views

6 replies

0 likes

  • 1207 Views
  • 6 replies
  • 0 likes

Liked songs playlist is Empty

PlanPremiumCountryIsraelDeviceHP omen 15 LaptopOperating System Windows 10My Question or IssueSo, for some reason when I opened my spotify desktop app earlier today my liked songs list seemed empty, even though I have over 2,400 songs on it and they ...

Visitor

Plan Premium Country Israel Device HP omen 15 Laptop Operating System  Windows 10 My Question or Issue So, for some reason when I opened my spotify desktop app earlier today my liked so...

Emilia_8

Community Legend

1863 Views

6 replies

13 likes

  • 1863 Views
  • 6 replies
  • 13 likes

"Favorite music" isn't working

PlanFreeCountryRussiaDevicePCOperating SystemWindows 10My Question or IssueHello. I have been using the application for several hours and encountered an unpleasant problem. The music that I like does not appear in the tab "favorite tracks" (I clicked...

Casual Listener

Plan Free Country Russia Device PC Operating System Windows 10 My Question or Issue Hello. I have been using the application for several hours and encountered an unpleasant problem. The...

notio9

Casual Listener

877 Views

4 replies

1 likes

  • 877 Views
  • 4 replies
  • 1 likes

Solved!! Spotify launches at startup regardless of the settings [Windows 10]

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify launches at startup regardless of the settings. It is disabled both at the Windows 10 Task Manager Startup menu, and within the Spotify app Advanced Settings. However, t...

Casual Listener

Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Spotify launches at startup regardless of the settings. It is disabled both at the Windows 10 Task Ma...

DonJefe

Casual Listener

1090 Views

1 replies

0 likes

Microsoft Store
Startup Bug
Windows 10
  • 1090 Views
  • 1 replies
  • 0 likes

Desktop App keeps closing randomly (even after reinstall)

PlanPremiumCountryCzech RepublicOperating SystemWindows 10My Question or IssueHello community, I started having this issue which I have for the first time (Spotify worked for me perfectly for like 2 years). I already tried to reinstall the app, check...

Casual Listener

Plan Premium Country Czech Republic Operating System Windows 10 My Question or Issue Hello community, I started having this issue which I have for the first time (Spotify worked for me perfect...

markus2900

Casual Listener

652 Views

1 replies

0 likes

Crash
  • 652 Views
  • 1 replies
  • 0 likes

Recently Played : Nothing here yet

Im using Spotify normally recent months but after couple of days my spotify stopped capturing my last played songs.Any Help or solutions for this issue ? Operating System(Windows 10) My Question or Issuemy spotify stopped capturing my last played son...

Newbie

Im using Spotify normally recent months but after couple of days my spotify stopped capturing my last played songs.Any Help or solutions for this issue ?   Operating System (Windows 10) &nbs...

tier4

Visitor

559 Views

1 replies

1 likes

  • 559 Views
  • 1 replies
  • 1 likes

I downloaded a vac and routed it to spotify...

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016, windows 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, I started recording videos, gameplay, etc. I can not live without music, so I...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016, windows 10) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Is...

Andy113

Casual Listener

1226 Views

1 replies

0 likes

Tech
  • 1226 Views
  • 1 replies
  • 0 likes

Solved!! [Desktop] All share party members can pick / pause / play songs

Spotify should implement the ability for both party members in the share function to be able to select, pause and play songs - not just the host who created the invite.

Regular

Spotify should implement the ability for both party members in the share function to be able to select, pause and play songs - not just the host who created the invite. 

Luan

Spotify Star

3400 Views

10 replies

4 likes

Desktop
  • 3400 Views
  • 10 replies
  • 4 likes

Superuser Contribution can't see liked songs on desktop

I've already tried clean reinstalling (several times, and I am sure it was done right) as it was advised in another post here, but it didn't work. Spotify works perfectly fine on my phone, and I'm also sure I'm logged into the right account on deskto...

Visitor

I've already tried clean reinstalling (several times, and I am sure it was done right) as it was advised in another post here, but it didn't work.  Spotify works perfectly fine on my phone,&nbsp...

Mario

Spotify Legend

556 Views

2 replies

2 likes

  • 556 Views
  • 2 replies
  • 2 likes

Superuser Contribution Playlist and favourite songs all gone, but still show up on phone

PlanFreeCountry AustraliaDeviceDesktopOperating SystemWindows 7 My Question or Issue Lately when trying to open spotify it's been wigging out and trying to open half off my monitor which is making it instantly go into a non responsive state and never...

Regular

Plan Free Country  Australia Device Desktop Operating System Windows 7   My Question or Issue  Lately when trying to open spotify it's been wigging out and trying to open hal...

Mario

Spotify Legend

767 Views

4 replies

1 likes

  • 767 Views
  • 4 replies
  • 1 likes

Superuser Contribution MP3 players / Walkman

PlanPremiumCountryCroatiaDevicePCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello! First of all thank you for finally coming to Croatia. I subscribed for Premium the same hour it was released. The question I have is ...

Casual Listener

  Plan Premium Country Croatia Device PC Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hello! First of all thank you for finally co...

Mario

Spotify Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows App not working, Web player and other works fine

PlanPremiumCountryRussiaDeviceDesktop PCOperating SystemWindows 10My Question or IssueWeb player, Android App, App on Samsung TV works fine, but Windows App just keeps telling me that "This track is unavailable, if you have it on PC - import it" with...

Casual Listener

Plan Premium Country Russia Device Desktop PC Operating System Windows 10 My Question or Issue Web player, Android App, App on Samsung TV works fine, but Windows App just keeps telling me th...

Enclave

Casual Listener

795 Views

5 replies

0 likes

  • 795 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution No "Liked Music" and "Favorite albums" in Desktop App

PlanPremiumCountryRussiaDeviceDesktopOperating SystemWindows 10My Question or IssueMy liked songs and albums just disappeared on dektop. I can see them in my web player and mobile app. I tried doing a reinstall and I restarted my computer but sadly t...

Visitor

Plan Premium Country Russia Device Desktop Operating System Windows 10 My Question or Issue My liked songs and albums just disappeared on dektop. I can see them in my web player and mobile a...

Xenia

Moderator

1019 Views

3 replies

6 likes

  • 1019 Views
  • 3 replies
  • 6 likes

remove song from radio

PlanPremiumCountryPortugal Operating SystemWindows 7 My Question or IssueI cant remove songs from radio on the desktop app: there is an item option "REmove from this playlist", but its unavailable (grey).In the Android app there is an icon block, why...

Visitor

Plan Premium Country Portugal   Operating System Windows 7    My Question or Issue I cant remove songs from radio on the desktop app: there is an item option "REmove from this...

808 Views

0 replies

4 likes

  • 808 Views
  • 0 replies
  • 4 likes

Player suddenly switches to Car

PlanPremiumCountrySwitzerlandDeviceWindows (Desktop)Iphone 11 ProSamsung TabletOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I'm playing on the PC using the Windows Player it suddenly stops and switches to another d...

Newbie

Plan Premium Country Switzerland Device Windows (Desktop) Iphone 11 Pro Samsung Tablet Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I'm p...

286 Views

0 replies

1 likes

  • 286 Views
  • 0 replies
  • 1 likes