Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81290 Views

40 replies

68 likes

  • 81290 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777490 Views

503 replies

64 likes

  • 777490 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18422 Views

19 replies

5 likes

  • 18422 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2810 Views

0 replies

4 likes

  • 2810 Views
  • 0 replies
  • 4 likes

Any multi media keys control Spotify sounds only?

Operating System(Windows 10) My Question or IssueI have a keyboard that allows me to put bind multi media keys, and other stuff, but when I lower my volume or make it high via multi media keys, it controls all sounds for my computer and I was wonderi...

Visitor

Operating System (Windows 10)   My Question or Issue I have a keyboard that allows me to put bind multi media keys, and other stuff, but when I lower my volume or make it high via multi medi...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Solved!! Liked songs page not showing liked songs

PlanPremium (Family)CountryAustriaDeviceHP Omen 15Operating SystemWindows 10 Pro My Question or IssueMy liked songs page suddenly doesn't display my liked songs, instead it thinks I don't have any liked songs. I can see my liked songs on my iPhone an...

Newbie

Plan Premium (Family) Country Austria Device HP Omen 15 Operating System Windows 10 Pro   My Question or Issue My liked songs page suddenly doesn't display my liked songs, instead it t...

Billy-J

Spotify Star

1127 Views

4 replies

6 likes

  • 1127 Views
  • 4 replies
  • 6 likes

Music stops randomly

PlanPremiumOperating SystemWindows 10 My Question or IssueI´ve got a new PC since a few days. I downloaded Spotify the first day. The next two days I was abled to listen to music with no problems at all. But at the time the music randomly stops playi...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue I´ve got a new PC since a few days. I downloaded Spotify the first day. The next two days I was abled to listen to music wit...

324 Views

0 replies

0 likes

Stopped playing
Stops after seconds
  • 324 Views
  • 0 replies
  • 0 likes

I can't see "My music"

PlanPremiumCountryPerúOperating SystemWindows 10 My Question or IssueGood morning everyone. I have a problem days ago only in the PC App. I am a Premium User and I cannot see or reproduce my "My Songs" playlist having almost 4500 songs saved. Spotify...

Casual Listener

Plan Premium Country Perú Operating System Windows 10   My Question or Issue Good morning everyone. I have a problem days ago only in the PC App. I am a Premium User and I cannot see or ...

derschwuler

Regular

993 Views

8 replies

2 likes

  • 993 Views
  • 8 replies
  • 2 likes

Read lyrics

PlanFreeCountryRussiaDeviceHP Laptop 15-bs1xxOperating SystemWindows 10 My Question or IssueCan i read lyrics on Spotify PC client?

Casual Listener

Plan Free Country Russia Device HP Laptop 15-bs1xx Operating System Windows 10   My Question or Issue Can i read lyrics on Spotify PC client?

Billy-J

Spotify Star

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

I can't reproduce liked song on PC App

PlanStudent PremiumCountryPortugalDeviceLenovo Legion Y520-15IKBMOperating SystemWindows 10 My Question or IssueHi,I having some issues when I try to play my liked songs on PC.When I try to open the list of liked songs, they don't show the musics and...

Casual Listener

Plan Student Premium Country Portugal Device Lenovo Legion Y520-15IKBM Operating System Windows 10   My Question or Issue Hi, I having some issues when I try to play my liked songs on...

Emilia_8

Community Legend

643 Views

4 replies

0 likes

  • 643 Views
  • 4 replies
  • 0 likes

I can't see all the records.

PlanFreeCountryCanadaDevice(Laptop)Operating System(Windows 10)Version1.137.690.0 All the songs are not displayed in these categories: Home, Liked songs, Recently played, Albums. As you can see there are songs which I added in the liked songs

Casual Listener

Plan Free Country Canada Device (Laptop) Operating System (Windows 10) Version 1.137.690.0     All the songs are not displayed in these categories: Home, Liked songs, Recently p...

YuCan

Casual Listener

577 Views

2 replies

2 likes

+VOTE
  • 577 Views
  • 2 replies
  • 2 likes

no internet connection,error code 4

Hello ,this error makes me crazy ,I dont use proxy at work but spotify is sometimes offline ,sometimes online.But of course I can use internet always in my pc.Please just solve this issue ,This is a old old problem with spotify,but still unsolved.Pla...

Newbie

Hello ,this error makes me crazy ,I dont use proxy at work but spotify is sometimes offline ,sometimes online.But of course I can use internet always in my pc.Please just solve this issue ,This is a ...

397 Views

0 replies

0 likes

error 4
no internet connection
  • 397 Views
  • 0 replies
  • 0 likes

Superuser Contribution Bug report: Spotify high cpu usage with Italian translation

PlanFree and proCountryItalyDeviceDesktopOperating SystemWindows 10 v. 1909 build 18363.900Spotify version1.1.36.734.g8731c306 (Microsoft Store version) for all computersBug report With italian translation, cpu usage is 20/30% on I5 8/9 I7 8/9, Ryzen...

Casual Listener

Plan Free and pro Country Italy Device Desktop Operating System Windows 10 v. 1909 build 18363.900 Spotify version 1.1.36.734.g8731c306 (Microsoft Store version) for all computers Bug ...

tnfno2

Casual Listener

1165 Views

5 replies

0 likes

  • 1165 Views
  • 5 replies
  • 0 likes

Desktop app not working

PlanPremiumCountryDevice(Desktop, Galaxy S10 Plus)Operating System(Windows 10, Samsung)Update:1.137.690.0 My Question or IssueFor a couple days now I can't use my Spotify app on the desktop...I can't see my liked songs, liked artists, recently played...

Regular

Plan Premium Country Device (Desktop, Galaxy S10 Plus) Operating System (Windows 10, Samsung) Update: 1.137.690.0   My Question or Issue For a couple days now I can't use my Spotify a...

Topazd

Regular

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Spotify me muestra vacías mis playlits

Hola, últimamente he tenido problemas con mis playlist desde mi computadora. Spotify me muestra como si no tuviera canciones y aún agregando nuevas canciones no las muestra. Revisé mi cuenta desde mi celular y en la webplayer y sí aparecen ahí.Traté ...

Casual Listener

Hola, últimamente he tenido problemas con mis playlist desde mi computadora. Spotify me muestra como si no tuviera canciones y aún agregando nuevas canciones no las muestra. Revisé mi cuenta desde mi...

1578 Views

0 replies

1 likes

playlist problems
  • 1578 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Connect not working with musiccast (visible but not working)

EDIT: Fixed. Factory reset of Yamah WXC-50 solved it. PlanPremiumCountryDKDevicePC and Android WITH Yamaha Musiccast WXC-50Operating SystemWindows 10 My Question or Issue Can't connect spotify to my Yamaha Musiccast device. The WXC-50 is visible in t...

Newbie

EDIT: Fixed. Factory reset of Yamah WXC-50 solved  it.    Plan Premium Country DK Device PC and Android WITH Yamaha Musiccast WXC-50 Operating System Windows 10  My Qu...

cadence_valio

Visitor

3685 Views

2 replies

2 likes

  • 3685 Views
  • 2 replies
  • 2 likes

"Liked Songs" library / Liking songs not working

PlanPremium DeviceDesktopOperating SystemWindows 10 My Question or IssueLiking songs doesn't save them to the "Liked Songs" library, they reset themself on refreshing the tab, the library/podcasts/albums tab doesn't work either. I tried every possibl...

Visitor

Plan Premium   Device Desktop Operating System Windows 10   My Question or Issue Liking songs doesn't save them to the "Liked Songs" library, they reset themself on refreshing the ...

Emilia_8

Community Legend

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

High CPU usage

PlanPremiumCountryFinlandDevicePC, i7 7700k, 1080ti, 32gb ramOperating SystemWindows 10 My Question or IssueRecently I've been getting very high cpu usage from spotify around 15-25%, even though nothing is playing. So far I've tried clean reinstall a...

Visitor

Plan Premium Country Finland Device PC, i7 7700k, 1080ti, 32gb ram Operating System Windows 10   My Question or Issue Recently I've been getting very high cpu usage from spotify around...

OneByBoo

Roadie

1852 Views

4 replies

0 likes

  • 1852 Views
  • 4 replies
  • 0 likes

Superuser Contribution Win10_All Favorite song is gone

PlanPremiumCountryJapa DeviceAndroid Xiaomi Operating SysteMIUI GROBAL 11.0.8My Question or IssueI exchange My SSD .but I don't take over old SSD'S data. Dose that have anything to do with this issue?And,my phone's favorite aong list is alive.

Visitor

Plan Premium Country Japa  Device Android Xiaomi  Operating Syste MIUI GROBAL 11.0.8 My Question or Issue I exchange My SSD .but I don't take over old SSD'S data. Dose that have an...

Ivan

Spotify Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] ALL my liked music in library has gone

I just found that all my liked music in library disappeared, and I can't add any of songs into it.but the weird thing is after i downloaded the spotify mobile app,i can find my liked songs in the library.So what the heck is going on ...i just tried e...

Regular

I just found that all my liked music in library disappeared, and I can't add any of songs into it.but the weird thing is after i downloaded the spotify mobile app,i can find my liked songs in the lib...

Petya

Community Legend

477 Views

1 replies

1 likes

Desktop
Your Library
  • 477 Views
  • 1 replies
  • 1 likes

I can't like song and don,t show my favorite song.

PlanPremiumCountryPoland Operating System( Windows 10) Version Spotify 1.1.37.690.g8f3b16fc (version Microsoft Store)My Question or IssueHello On acess I write that my english is not very good so will much mistake gramar My Spootify don't show my fav...

Visitor

  Plan Premium Country Poland  Operating System ( Windows 10)  Version Spotify  1.1.37.690.g8f3b16fc (version  Microsoft Store) My Question or Issue Hello  On...

Emilia_8

Community Legend

538 Views

1 replies

1 likes

  • 538 Views
  • 1 replies
  • 1 likes

Client keeps losing connection even though I have an internet connection

My Spotify client randomly started losing/regaining connection over and over again, even though I have an internet connection. Basically, I'll start up Spotify, and sometimes I'm connected and sometimes I'm not. The following error is given when I am...

Casual Listener

My Spotify client randomly started losing/regaining connection over and over again, even though I have an internet connection. Basically, I'll start up Spotify, and sometimes I'm connected and someti...

RabbitGull

Casual Listener

2060 Views

3 replies

1 likes

Windows
  • 2060 Views
  • 3 replies
  • 1 likes

Song Glitching back and forwards.

Recently my Spotify has glitches out.When I go forwards in a song it goes back 20 seconds.Even when I listen to a song it loops between Fx. 2:22 to 2:46.it's very annoying.

Newbie

Recently my Spotify has glitches out. When I go forwards in a song it goes back 20 seconds. Even when I listen to a song it loops between Fx. 2:22 to 2:46. it's very annoying.  

ErikBjørningstd

Casual Listener

1231 Views

2 replies

0 likes

  • 1231 Views
  • 2 replies
  • 0 likes

Spotify Pausing 30-59 seconds into song

PlanPremiumCountryUnited StatesDeviceDesktop PC Operating SystemWindows 10 My Question or IssueSpotify pauses the song I'm listening to. It varies from song to song, but usually happens around 30-59 seconds into the song. The issue started when I got...

Visitor

  Plan Premium Country United States Device Desktop PC  Operating System Windows 10   My Question or Issue Spotify pauses the song I'm listening to. It varies from song to s...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes