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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81278 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777429 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18411 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2810 Views

0 replies

4 likes

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Poor sound quality (washed out)

Good afternoon! Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- plenty of bass but treble and vocals are quiet and tinny. I ...

Newbie

Good afternoon!   Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- ...

DrJube

Visitor

9347 Views

2 replies

0 likes

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I can search for 'fil' but not 'film'

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueWhen I type 'fil' in the search box I see a bunch of results, including some containing 'film', but as soon as I press 'm' (so now 'film' appears in the search box) all results disapp...

Casual Listener

Plan Premium Country UK Operating System Windows 10   My Question or Issue When I type 'fil' in the search box I see a bunch of results, including some containing 'film', but as soon as ...

SoundShots

Composer

757 Views

3 replies

0 likes

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Can't see Liked songs or saved songs

PlanPremiumCountry Device(Desktop, Samsung Galaxy S10 Plus)Operating System(Windows 10, Samsung)Update:1.137.690.0 My Question or IssueSince yesterday I can't see my liked songs on the desktop app, also, when I go to an artist I can't see the songs I...

Regular

  Plan Premium Country   Device (Desktop, Samsung Galaxy S10 Plus) Operating System (Windows 10, Samsung) Update: 1.137.690.0   My Question or Issue Since yesterday I can'...

Emilia_8

Community Legend

606 Views

1 replies

2 likes

  • 606 Views
  • 1 replies
  • 2 likes

Spotify client unable to connect to internet after back from sleep

PlanPremiumCountryJapanDeviceDesktop PCOperating SystemWindows 10 Home 64bit My Question or IssueAs the title said, Unable to connect to internet after back from sleep.Spotify client does nothing but show Error code:4Task kill, Replug lan cable doesn...

Visitor

Plan Premium Country Japan Device Desktop PC Operating System Windows 10 Home 64bit     My Question or Issue As the title said, Unable to connect to internet after back from slee...

393 Views

0 replies

1 likes

  • 393 Views
  • 0 replies
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Can't get Spotify to play any songs on windows 10

PlanPremiumCountryUnited States DevicePC - Nvidia 1080ti GPU - AMD Threadripper 16 core CPUOperating SystemWindows 10 My Question or Issue Can't play songs, downloaded or not on my windows machine. Can on any other device or Ubuntu or otherwise. When...

Casual Listener

Plan Premium Country United States   Device PC - Nvidia 1080ti GPU - AMD Threadripper 16 core CPU Operating System Windows 10   My Question or Issue   Can't play songs, dow...

Craiggles

Casual Listener

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Entire Library gone

My entire library is gone across all devices. restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. P...

Regular

My entire library is gone across all devices. restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account?   Been trying to get help with this for...

JoeyCrozier

Regular

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

won't open when inkscape is running

PlanPremiumCountryUSADeviceHP Desktop M01-F0xxxOperating SystemWindows 10 Home I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- it appears as a background process in Task Manager for a second or two, then disap...

Visitor

  Plan Premium Country USA Device HP Desktop M01-F0xxx Operating System Windows 10 Home   I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- ...

519 Views

0 replies

2 likes

Windows 10
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Spotify won't connect online, error 4

Spotify worked fine until few days ago, now it says I am offline even with working internet. Things I have tried:Turning Firewall offRunning as adminTotal clean reinstallSwitching to google DNSConnecting on different networkUninstalling antivirusSele...

Casual Listener

Spotify worked fine until few days ago, now it says I am offline even with working internet.   Things I have tried: Turning Firewall off Running as admin Total clean reinstall Switching to...

mrioscorrea

Visitor

1217 Views

2 replies

0 likes

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  • 2 replies
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Broken Spotify?

Hi people, two days ago Spotify was kinda broken on mobile phones. But later on that day, my phone spotify gone well but my desktop spotify gone broken. My all liked songs are gone on desktop spotify (but web spotify and phone spotify are ok) and i c...

Visitor

Hi people, two days ago Spotify was kinda broken on mobile phones. But later on that day, my phone spotify gone well but my desktop spotify gone broken. My all liked songs are gone on desktop spotify...

Billy-J

Spotify Star

558 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't edit playlists/playlists don't update on desktpop

My family uses two accounts on Spotify (free version) on the computer. One in the desktop app, the other in the desktop website. When we access the playlists on another account, everything is fine. However, if I log in with my account (the one I use ...

Visitor

My family uses two accounts on Spotify (free version) on the computer. One in the desktop app, the other in the desktop website. When we access the playlists on another account, everything is fine. H...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
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Memory leak on importing local files

PlanPremiumCountryUSADeviceA PCOperating SystemWindows 10 My Question or IssueAs the title says, I'm getting memory leaks and eventual crashes (around 3.5GB of memory usage) when importing my local music directory that's 168 Gigs. Just started happen...

Casual Listener

Plan Premium Country USA Device A PC Operating System Windows 10   My Question or Issue As the title says, I'm getting memory leaks and eventual crashes (around 3.5GB of memory usage) ...

421 Views

0 replies

0 likes

  • 421 Views
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Spotify connect

PlanPremiumCountryFranceDevice(LENONO )Operating System(Window 10 Pro) My Question or IssueSpotify connect ne fonctionne pas complètement... en effet, l'ordinateur est le seul qui n'est pas reconnu / affiché par mes autres appareils... Et l'ordinateu...

Newbie

Plan Premium Country France Device (LENONO ) Operating System (Window 10 Pro)   My Question or Issue Spotify connect ne fonctionne pas complètement... en effet, l'ordinateur est le seu...

317 Views

0 replies

0 likes

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Liked Songs Does not appear in Desktop app

PlanPremiumCountryGreece (Ελλάδα)DeviceWindows PCOperating SystemWindows 10 My Question or IssueAfter performing the latest update on the Spotify app for windows desktop, I noticed that the "Songs you like" playlist is empty, but everything is workin...

Newbie

Plan Premium Country Greece (Ελλάδα) Device Windows PC Operating System Windows 10   My Question or Issue After performing the latest update on the Spotify app for windows desktop, I n...

Billy-J

Spotify Star

1047 Views

1 replies

10 likes

Desktop
  • 1047 Views
  • 1 replies
  • 10 likes

Superuser Contribution High CPU usage on some album pages

DeviceDell XPS 15 9750Operating SystemWindows 10 My Question or IssueI've found on some album pages that I'm encountering sky high CPU and GPU usage when scrolled right down and having suggested albums in view. I've browsed through my library and fou...

Visitor

Device Dell XPS 15 9750 Operating System Windows 10   My Question or Issue I've found on some album pages that I'm encountering sky high CPU and GPU usage when scrolled right down and havi...

Mario

Spotify Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
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all liked songs are gone

PlanPremiumCountryTurkey DevicePCOperating SystemWindows 10 Pro 64 bit My Question or IssueI tried to play my liked songs but spotify said my go to browse. And then i reinstalled the spotify to my pc, all my liked songs are gone

Visitor

Plan Premium Country Turkey   Device PC Operating System Windows 10 Pro 64 bit   My Question or Issue I tried to play my liked songs but spotify said my go to browse. And then i ...

aamanda

Visitor

575 Views

2 replies

3 likes

  • 575 Views
  • 2 replies
  • 3 likes

Can't see my liked songs

PlanFreeDevicePCOperating SystemWindows 10, Desktop app My Question or IssueI haven't been able to access my liked songs from my pc. If I open the liked songs tab it says "your liked songs will appear here" an then there is a button "go to browse". A...

Newbie

Plan Free Device PC Operating System Windows 10, Desktop app   My Question or Issue I haven't been able to access my liked songs from my pc. If I open the liked songs tab it says "your l...

1082 Views

0 replies

10 likes

  • 1082 Views
  • 0 replies
  • 10 likes

Solved!! Ugly Username

I understand that the username and display name are two different things and i have no control over what my username is. What I wanted to make this post about is the ugly looking username that sits in the top right of my desktop window at all times. ...

Visitor

I understand that the username and display name are two different things and i have no control over what my username is. What I wanted to make this post about is the ugly looking username that sits i...

SoundShots

Composer

1018 Views

1 replies

1 likes

  • 1018 Views
  • 1 replies
  • 1 likes

Some songs are greyed out and can't play!!

Can't play greyed out songs on Spotify! But yet if I go to WMP, You tube, Real Player, iTunes or Amazon Music and look up the same song it usually can be played in ai least 2 or more of them! So the bs of it has issues being played in "your" country ...

Visitor

     Can't play greyed out songs on Spotify! But yet if I go to WMP, You tube, Real Player, iTunes or Amazon Music and look up the same song it usually can be played in ai least 2...

OneByBoo

Roadie

722 Views

1 replies

0 likes

Greyed songs
  • 722 Views
  • 1 replies
  • 0 likes

Spotify will skip songs immediately when Scarlett 2i4 is connected

PlanPremiumCountryUnited StatesDeviceOrigin EON-17Operating SystemWindows 10 My Question or IssueWhen I connect my Scarlett 2i4 to my laptop, it will either 1.) only play songs through the left stereo channel in my headphones or; 2.) make no attempt ...

Visitor

Plan Premium Country United States Device Origin EON-17 Operating System Windows 10   My Question or Issue When I connect my Scarlett 2i4 to my laptop, it will either 1.) only play son...

522 Views

0 replies

0 likes

  • 522 Views
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Moods & Genre Comedy genre replaced by Podcast Comedy section

PlanPremiumCountryPuerto RicoDeviceDesktopOperating SystemWindows 10 My Question or Issue I used to visit the Comedy section quite a bit but as of late go to Browse > Genres & Moods > Comedy and I get only podcasts. Then I go to Browse > Podcasts > C...

Visitor

Plan Premium Country Puerto Rico Device Desktop Operating System Windows 10   My Question or Issue   I used to visit the Comedy section quite a bit but as of late go to Browse &g...

664 Views

0 replies

0 likes

Comedy
PC
Web Player
Windows
  • 664 Views
  • 0 replies
  • 0 likes