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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84155 Views

40 replies

68 likes

  • 84155 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798312 Views

505 replies

64 likes

  • 798312 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24523 Views

26 replies

7 likes

  • 24523 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
  • 0 replies
  • 4 likes

"Liked Songs" library / Liking songs not working

PlanPremium DeviceDesktopOperating SystemWindows 10 My Question or IssueLiking songs doesn't save them to the "Liked Songs" library, they reset themself on refreshing the tab, the library/podcasts/albums tab doesn't work either. I tried every possibl...

Visitor

Plan Premium   Device Desktop Operating System Windows 10   My Question or Issue Liking songs doesn't save them to the "Liked Songs" library, they reset themself on refreshing the ...

Emilia_8

Community Legend

513 Views

1 replies

1 likes

  • 513 Views
  • 1 replies
  • 1 likes

High CPU usage

PlanPremiumCountryFinlandDevicePC, i7 7700k, 1080ti, 32gb ramOperating SystemWindows 10 My Question or IssueRecently I've been getting very high cpu usage from spotify around 15-25%, even though nothing is playing. So far I've tried clean reinstall a...

Visitor

Plan Premium Country Finland Device PC, i7 7700k, 1080ti, 32gb ram Operating System Windows 10   My Question or Issue Recently I've been getting very high cpu usage from spotify around...

OneByBoo

Roadie

1880 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Win10_All Favorite song is gone

PlanPremiumCountryJapa DeviceAndroid Xiaomi Operating SysteMIUI GROBAL 11.0.8My Question or IssueI exchange My SSD .but I don't take over old SSD'S data. Dose that have anything to do with this issue?And,my phone's favorite aong list is alive.

Visitor

Plan Premium Country Japa  Device Android Xiaomi  Operating Syste MIUI GROBAL 11.0.8 My Question or Issue I exchange My SSD .but I don't take over old SSD'S data. Dose that have an...

Ivan

Spotify Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] ALL my liked music in library has gone

I just found that all my liked music in library disappeared, and I can't add any of songs into it.but the weird thing is after i downloaded the spotify mobile app,i can find my liked songs in the library.So what the heck is going on ...i just tried e...

Regular

I just found that all my liked music in library disappeared, and I can't add any of songs into it.but the weird thing is after i downloaded the spotify mobile app,i can find my liked songs in the lib...

Petya

Community Legend

482 Views

1 replies

1 likes

Desktop
Your Library
  • 482 Views
  • 1 replies
  • 1 likes

I can't like song and don,t show my favorite song.

PlanPremiumCountryPoland Operating System( Windows 10) Version Spotify 1.1.37.690.g8f3b16fc (version Microsoft Store)My Question or IssueHello On acess I write that my english is not very good so will much mistake gramar My Spootify don't show my fav...

Visitor

  Plan Premium Country Poland  Operating System ( Windows 10)  Version Spotify  1.1.37.690.g8f3b16fc (version  Microsoft Store) My Question or Issue Hello  On...

Emilia_8

Community Legend

542 Views

1 replies

1 likes

  • 542 Views
  • 1 replies
  • 1 likes

Client keeps losing connection even though I have an internet connection

My Spotify client randomly started losing/regaining connection over and over again, even though I have an internet connection. Basically, I'll start up Spotify, and sometimes I'm connected and sometimes I'm not. The following error is given when I am...

Casual Listener

My Spotify client randomly started losing/regaining connection over and over again, even though I have an internet connection. Basically, I'll start up Spotify, and sometimes I'm connected and someti...

RabbitGull

Casual Listener

2076 Views

3 replies

1 likes

Windows
  • 2076 Views
  • 3 replies
  • 1 likes

Song Glitching back and forwards.

Recently my Spotify has glitches out.When I go forwards in a song it goes back 20 seconds.Even when I listen to a song it loops between Fx. 2:22 to 2:46.it's very annoying.

Newbie

Recently my Spotify has glitches out. When I go forwards in a song it goes back 20 seconds. Even when I listen to a song it loops between Fx. 2:22 to 2:46. it's very annoying.  

ErikBjørningstd

Casual Listener

1240 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Pausing 30-59 seconds into song

PlanPremiumCountryUnited StatesDeviceDesktop PC Operating SystemWindows 10 My Question or IssueSpotify pauses the song I'm listening to. It varies from song to song, but usually happens around 30-59 seconds into the song. The issue started when I got...

Visitor

  Plan Premium Country United States Device Desktop PC  Operating System Windows 10   My Question or Issue Spotify pauses the song I'm listening to. It varies from song to s...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Poor sound quality (washed out)

Good afternoon! Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- plenty of bass but treble and vocals are quiet and tinny. I ...

Newbie

Good afternoon!   Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- ...

DrJube

Visitor

9401 Views

2 replies

0 likes

  • 9401 Views
  • 2 replies
  • 0 likes

I can search for 'fil' but not 'film'

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueWhen I type 'fil' in the search box I see a bunch of results, including some containing 'film', but as soon as I press 'm' (so now 'film' appears in the search box) all results disapp...

Casual Listener

Plan Premium Country UK Operating System Windows 10   My Question or Issue When I type 'fil' in the search box I see a bunch of results, including some containing 'film', but as soon as ...

SoundShots

Composer

765 Views

3 replies

0 likes

  • 765 Views
  • 3 replies
  • 0 likes

Can't see Liked songs or saved songs

PlanPremiumCountry Device(Desktop, Samsung Galaxy S10 Plus)Operating System(Windows 10, Samsung)Update:1.137.690.0 My Question or IssueSince yesterday I can't see my liked songs on the desktop app, also, when I go to an artist I can't see the songs I...

Regular

  Plan Premium Country   Device (Desktop, Samsung Galaxy S10 Plus) Operating System (Windows 10, Samsung) Update: 1.137.690.0   My Question or Issue Since yesterday I can'...

Emilia_8

Community Legend

614 Views

1 replies

2 likes

  • 614 Views
  • 1 replies
  • 2 likes

Spotify client unable to connect to internet after back from sleep

PlanPremiumCountryJapanDeviceDesktop PCOperating SystemWindows 10 Home 64bit My Question or IssueAs the title said, Unable to connect to internet after back from sleep.Spotify client does nothing but show Error code:4Task kill, Replug lan cable doesn...

Visitor

Plan Premium Country Japan Device Desktop PC Operating System Windows 10 Home 64bit     My Question or Issue As the title said, Unable to connect to internet after back from slee...

396 Views

0 replies

1 likes

  • 396 Views
  • 0 replies
  • 1 likes

Can't get Spotify to play any songs on windows 10

PlanPremiumCountryUnited States DevicePC - Nvidia 1080ti GPU - AMD Threadripper 16 core CPUOperating SystemWindows 10 My Question or Issue Can't play songs, downloaded or not on my windows machine. Can on any other device or Ubuntu or otherwise. When...

Casual Listener

Plan Premium Country United States   Device PC - Nvidia 1080ti GPU - AMD Threadripper 16 core CPU Operating System Windows 10   My Question or Issue   Can't play songs, dow...

Craiggles

Casual Listener

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Entire Library gone

My entire library is gone across all devices. restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. P...

Regular

My entire library is gone across all devices. restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account?   Been trying to get help with this for...

JoeyCrozier

Regular

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

won't open when inkscape is running

PlanPremiumCountryUSADeviceHP Desktop M01-F0xxxOperating SystemWindows 10 Home I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- it appears as a background process in Task Manager for a second or two, then disap...

Visitor

  Plan Premium Country USA Device HP Desktop M01-F0xxx Operating System Windows 10 Home   I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- ...

521 Views

0 replies

2 likes

Windows 10
  • 521 Views
  • 0 replies
  • 2 likes

Spotify won't connect online, error 4

Spotify worked fine until few days ago, now it says I am offline even with working internet. Things I have tried:Turning Firewall offRunning as adminTotal clean reinstallSwitching to google DNSConnecting on different networkUninstalling antivirusSele...

Casual Listener

Spotify worked fine until few days ago, now it says I am offline even with working internet.   Things I have tried: Turning Firewall off Running as admin Total clean reinstall Switching to...

mrioscorrea

Visitor

1221 Views

2 replies

0 likes

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  • 2 replies
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Broken Spotify?

Hi people, two days ago Spotify was kinda broken on mobile phones. But later on that day, my phone spotify gone well but my desktop spotify gone broken. My all liked songs are gone on desktop spotify (but web spotify and phone spotify are ok) and i c...

Visitor

Hi people, two days ago Spotify was kinda broken on mobile phones. But later on that day, my phone spotify gone well but my desktop spotify gone broken. My all liked songs are gone on desktop spotify...

Billy-J

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Can't edit playlists/playlists don't update on desktpop

My family uses two accounts on Spotify (free version) on the computer. One in the desktop app, the other in the desktop website. When we access the playlists on another account, everything is fine. However, if I log in with my account (the one I use ...

Visitor

My family uses two accounts on Spotify (free version) on the computer. One in the desktop app, the other in the desktop website. When we access the playlists on another account, everything is fine. H...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Memory leak on importing local files

PlanPremiumCountryUSADeviceA PCOperating SystemWindows 10 My Question or IssueAs the title says, I'm getting memory leaks and eventual crashes (around 3.5GB of memory usage) when importing my local music directory that's 168 Gigs. Just started happen...

Casual Listener

Plan Premium Country USA Device A PC Operating System Windows 10   My Question or Issue As the title says, I'm getting memory leaks and eventual crashes (around 3.5GB of memory usage) ...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Spotify connect

PlanPremiumCountryFranceDevice(LENONO )Operating System(Window 10 Pro) My Question or IssueSpotify connect ne fonctionne pas complètement... en effet, l'ordinateur est le seul qui n'est pas reconnu / affiché par mes autres appareils... Et l'ordinateu...

Newbie

Plan Premium Country France Device (LENONO ) Operating System (Window 10 Pro)   My Question or Issue Spotify connect ne fonctionne pas complètement... en effet, l'ordinateur est le seu...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes