Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1714 Views

0 replies

2 likes

  • 1714 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145903 Views

83 replies

27 likes

  • 145903 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130920 Views

294 replies

22 likes

  • 130920 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10995 Views

1 replies

6 likes

  • 10995 Views
  • 1 replies
  • 6 likes

Superuser Contribution Please add option to sort all playlists by date added to save changing every playlist I use

Please add option to sort all playlists by date added by default to save changing every playlist I use on PC and mobile app.

Regular

  Please add option to sort all playlists by date added by default to save changing every playlist I use on PC and mobile app.

Ivan

Spotify Legend

509 Views

1 replies

0 likes

sorting
  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify muting and playing different songs randomly

PlanPremiumCountryUruguayDeviceDesktopOperating SystemWindows 10 My Question or IssueWith no reason apparently(Tested even without touching anything in the PC), while reproducing any song, Spotify mutes the song and in some more rare cases not only t...

Casual Listener

Plan Premium Country Uruguay Device Desktop Operating System Windows 10   My Question or Issue With no reason apparently(Tested even without touching anything in the PC), while reprodu...

Ivan

Spotify Legend

3404 Views

10 replies

2 likes

mute
muting
unusable
  • 3404 Views
  • 10 replies
  • 2 likes

Desktop overlay on when using media keys despite being off in the settings.

The desktop overlay when using the media button keys has turned itself on again (despite being off in the settings) Tried restarting the app and PC and it's still there. It's really, really annoying and it's not even showing the song name so it must ...

Newbie

The desktop overlay when using the media button keys has turned itself on again (despite being off in the settings) Tried restarting the app and PC and it's still there.   It's really, really ...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Spotify doesnt allow me to log in

I have a Spotify premium for students, Usually when i log in on my laptop (Windows) it lets me access it. Now, whenever i were to press log in, the app crashes and doesnt let me sign in at all. When i used a different account to sign in, it was able ...

Casual Listener

I have a Spotify premium for students, Usually when i log in on my laptop (Windows) it lets me access it. Now, whenever i were to press log in, the app crashes and doesnt let me sign in at all. When ...

Sa1tykid

Casual Listener

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

Spotify Connect doesnt connect to new Denon device anymore

Dear Spotty, I've recently bought a Denon AVR-2600H, which is compatible with you. So, this worked for 1 month, but now suddenly I can't use spotify connect anymore on this device. I've checked the wifi connection from the Denon device: thats okay. I...

Visitor

Dear Spotty,   I've recently bought a Denon AVR-2600H, which is compatible with you. So, this worked for 1 month, but now suddenly I can't use spotify connect anymore on this device. I've chec...

347 Views

0 replies

1 likes

  • 347 Views
  • 0 replies
  • 1 likes

Solved!! Spotify can´t play using NativeInstruments Interface

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueNever had Problems with the App but since i´m using Native Instruments Traktor Kontrol S4 MK3 as my Interface it stopped working. All other Apps/Programms with sound...

Casual Listener

Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue Never had Problems with the App but since i´m using Native Instruments Traktor Kontrol S4...

dejaytommyvee

Visitor

11231 Views

13 replies

0 likes

  • 11231 Views
  • 13 replies
  • 0 likes

Using Spotify Desktop app causes my PC to crash with Kernel 41 Error

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSo, since Spotify update from beginning of the March using Spotify Desktop app causes my PC to crash with Kernel 41 Error. It happens only when I use Spotify, I checked th...

Regular

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue So, since Spotify update from beginning of the March using Spotify Desktop app causes my P...

Dzemik55

Regular

1206 Views

3 replies

0 likes

  • 1206 Views
  • 3 replies
  • 0 likes

Error 30

Tengo error numero 30 a la hora de iniciar sesion, ya borre el spotify lo limpie, borre todo lo que tenga que ver con spotify en host y sigue pasandome alguna solucion'

Casual Listener

Tengo error numero 30 a la hora de iniciar sesion, ya borre el spotify lo limpie, borre todo lo que tenga que ver  con spotify   en host y sigue pasandome alguna solucion'

Strangle

Casual Listener

1001 Views

2 replies

1 likes

  • 1001 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can't Edit Playlist

PlanFreeCountryUSADeviceDell LaptopOperating SystemWindows 10 My Question or IssueSo I created a new playlist and added a bunch of songs. The thing is, for some reason, this playlist does not let me move around songs (I can't drag and drop anything)....

Regular

Plan Free Country USA Device Dell Laptop Operating System Windows 10   My Question or Issue So I created a new playlist and added a bunch of songs. The thing is, for some reason, this ...

AlejaR

Moderator

18566 Views

12 replies

1 likes

  • 18566 Views
  • 12 replies
  • 1 likes

Superuser Contribution Cannot search, sort or filter

PlanPremiumCountryEuropeDevicePCOperating SystemWindows My Question or IssueHello all, My Spotify has updated and the new interface does not allow me to search, filter or sort songs - basically I have lost all control over my liked songs or my playli...

Casual Listener

Plan Premium Country Europe Device PC Operating System Windows   My Question or Issue Hello all,  My Spotify has updated and the new interface does not allow me to search, filter...

Katerina

Spotify Legend

1579 Views

7 replies

0 likes

filter
Windows
  • 1579 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Adding songs to my playlist

Hey! How do I add songs to my playlist, without having to leave my playlist page to go to each artist or band page? On android version of Spotify, I just go to my playlist and it say's add songs, or is this not available on desktop version?

Casual Listener

Hey!   How do I add songs to my playlist, without having to leave my playlist page to go to each artist or band page? On android version of Spotify, I just go to my playlist and it say's...

Linkin_Park98

Casual Listener

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

Superuser Contribution Se reinicia mi playlist

PlanPremiumCountryMéxicoOperating SystemWindows 10 My Question or IssueHola lo que pasa es que desde hace unos días cuando le doy play a mis canciones guardadas comienza a reproducir y cuando acaba 1 canción la siguiente canción es la ultima que guar...

Visitor

Plan Premium Country México Operating System Windows 10   My Question or Issue Hola lo que pasa es que desde hace unos días cuando le doy play a mis canciones guardadas comienza a reprod...

Cristianog-04

Visitor

3953 Views

7 replies

1 likes

  • 3953 Views
  • 7 replies
  • 1 likes

Bug: Constant writes for creating download and user directories, cpu usage and unable to close

PlanFreeCountryUKDeviceAsus Republic of GamersOperating SystemWindows 10 My Question or IssueI'm using the windows desktop app. For the last 3 years it has taken a constant 10% of my cpu, even when idle, or the app is closed. Closing the app keeps th...

Newbie

Plan Free Country UK Device Asus Republic of Gamers Operating System Windows 10   My Question or Issue I'm using the windows desktop app. For the last 3 years it has taken a constant 1...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Solved!! Can't log in: "A Firewall may be blocking Spotify"

I can't seem to log in to Spotify Desktop app anymore, I keep getting the message "A firewall may be blocking Spotify". What I've tried to solve it: 1. Reinstall Spotify2. Check firewall settings 3. Restart PC4. Checked country settings5. Disabled VP...

Casual Listener

I can't seem to log in to Spotify Desktop app anymore, I keep getting the message "A firewall may be blocking Spotify". What I've tried to solve it:   1. Reinstall Spotify 2. Check firewall s...

BobSlee

Casual Listener

4231 Views

1 replies

0 likes

firewall
Log-in
  • 4231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clicking on album cover not going to the currently selected song when sorting playlist

PlanPremiumCountryNetherlands DeviceLaptopOperating SystemWindows 10 fully updated all drivers, bios, firmwares, etc My Question or IssueWhen you want to go back to the playlist, you can click the album cover of the currently playing song. (bottom le...

Regular

Plan Premium Country Netherlands   Device Laptop Operating System Windows 10 fully updated all drivers, bios, firmwares, etc   My Question or Issue When you want to go back to th...

MajorSquiggles

Regular

769 Views

3 replies

1 likes

  • 769 Views
  • 3 replies
  • 1 likes

Superuser Contribution "Hide this song" not working at all

I'm on the Premium plan. I live in the US. I am on a Windows 10 desktop. This issue is on one of my playlist's radios. After looking this up, other people are saying they are getting an error when they click the button. Mine does absolutely nothing. ...

Regular

I'm on the Premium plan. I live in the US. I am on a Windows 10 desktop.   This issue is on one of my playlist's radios. After looking this up, other people are saying they are getting an erro...

Elena

Moderator

2704 Views

5 replies

3 likes

  • 2704 Views
  • 5 replies
  • 3 likes

Solved!! Can't open links in Artist's page

Operating System Windows 10/ Desktop App My Question or IssueWhen on any artist's page, when clicking link to Instagram/Twitter etc. nothing happens? No Link gets opened. Same thing when clicking any "Buy" merch button. Is it Spotify? Or my browser m...

Casual Listener

Operating System  Windows 10/ Desktop App   My Question or Issue When on any artist's page, when clicking link to Instagram/Twitter etc. nothing happens? No Link gets opened. Same thing...

OneByBoo

Roadie

891 Views

5 replies

0 likes

  • 891 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts not play.

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 Pro My Question or IssuePodcasts not play. Played before. I tried reinstalling the app. A message said can't reinstall unless uninstall first. Uninstalled using Spotify uninstall follo...

Visitor

Plan Free/Premium Country USA Device Desktop Operating System Windows 10 Pro   My Question or Issue Podcasts not play. Played before. I tried reinstalling the app. A message said can't...

Ivan

Spotify Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Finding artists

PlanFreeCountry DeviceanyOperating Systemany My Question or IssueI'm looking for albums from John Zorn. I first search via Google and that gave me several links. However if i open Spotify (desktop and Android) and i search for John Zorn i do not find...

Casual Listener

Plan Free Country   Device any Operating System any   My Question or Issue I'm looking for albums from John Zorn. I first search via Google and that gave me several links. However...

AeroZ

Composer

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

Spotify keeps crashing when I open it

PlanFreeCountryEnglandDeviceHPOperating SystemWindows 10 My Question or IssueWhenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still wouldn't open. I reinstalled Spotify, but it did the same thing. What shoul...

Casual Listener

Plan Free Country England Device HP Operating System Windows 10   My Question or Issue Whenever I try and run Spotify it crashes upon opening. I've ran it as administrator and it still...

OneByBoo

Roadie

839 Views

1 replies

1 likes

  • 839 Views
  • 1 replies
  • 1 likes