Help Wizard

Step 1


Non-windows store version unavailable

Non-windows store version unavailable







Operating System

 Windows 10


My Question or Issue

According to the FAQ I need to uninstall the windows store version before I can install the .exe version. However, I can't find the app version available for download. The installer just reinstalls the windows store version, which I do not want. The windows store version makes running things like macros to launch the program alongside others way more tedious. Is the exe available anymore or have you decided to no longer support only the windows store for some reason?

1 Reply

Hey there @finlshkd,

Thanks posting here in the Community! We'll gladly help you out.


You should be able to download the desktop app directly from our website. If that doesn't work, try using the offline installer instead.


We also recommend that you do a clean reinstall and clear your hosts file before switching to the other version. This way you can avoid possible issues with the app. 

Hope you find this useful. Let us know how you get on.

Have a great day!

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