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[Windows 7] App crashes every time when clicking any 'play' button for the 2nd time after launching.

Solved!

[Windows 7] App crashes every time when clicking any 'play' button for the 2nd time after launching.

Operating System

Windows 7

 

App Version

1.1.39.612.g1e7e78a4

 

My Question or Issue

After recent update app started crashing when clicking on any play button for the second time after launching the app. It doesn't happen when you click play button for the first time.

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Accepted Solutions
Marked as solution

New update fixed everything

View solution in original post

3 Replies

Hey there @Manuja

 

Thanks for posting - we’re here to help!        
 

Start off by running a clean reinstall of the desktop app on your PC. This will refresh your current app version and remove any corrupted files from previous installations. Check out this help page in order to find the steps depending on the affected device. Once you’ve performed the clean reinstall you'll need to re-download your offline music and podcasts. 

 

If this doesn't do the trick for you, try cleaning up your hosts file. Follow the steps described here on how to do this.  

 

Hope this helps. Let us know how it goes.  

It worked! for like a day ;(( imma wait for the next update and see... or do you have any other solutions?
Marked as solution

New update fixed everything

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