Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Operating System
Windows 7
App Version
1.1.39.612.g1e7e78a4
My Question or Issue
After recent update app started crashing when clicking on any play button for the second time after launching the app. It doesn't happen when you click play button for the first time.
Solved! Go to Solution.
Hey there @Manuja,
Thanks for posting - we’re here to help!
Start off by running a clean reinstall of the desktop app on your PC. This will refresh your current app version and remove any corrupted files from previous installations. Check out this help page in order to find the steps depending on the affected device. Once you’ve performed the clean reinstall you'll need to re-download your offline music and podcasts.
If this doesn't do the trick for you, try cleaning up your hosts file. Follow the steps described here on how to do this.
Hope this helps. Let us know how it goes.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…