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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81308 Views

40 replies

68 likes

  • 81308 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777561 Views

503 replies

64 likes

  • 777561 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18438 Views

19 replies

5 likes

  • 18438 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2811 Views

0 replies

4 likes

  • 2811 Views
  • 0 replies
  • 4 likes

Solved!! NO SOUND PROBLEM

PlanPremium for studentsCountryTurkeyDevice(Lenovo IdeaPad S145-15IWL)Operating System(Windows 10 Home) My Question or IssueHi there, I have been using the app for about 1 year from both the computer app and the phone app. There was no problem until ...

Casual Listener

Plan Premium for students Country Turkey Device (Lenovo IdeaPad S145-15IWL) Operating System (Windows 10 Home)   My Question or Issue Hi there, I have been using the app for about 1 ye...

Zehragif

Casual Listener

3182 Views

4 replies

1 likes

desktop application
no sound
Windows 10
  • 3182 Views
  • 4 replies
  • 1 likes

Desktop App crashes

PlanPremiumCountryUSDeviceLevono LaptopOperating SystemWindows 10 My Question or IssueWhenever I try to upload an image to my playlist cover, the app closes. I'm am clicking on "replace image." This is my own personal playlist too.

Visitor

  Plan Premium Country US Device Levono Laptop Operating System Windows 10   My Question or Issue Whenever I try to upload an image to my playlist cover, the app closes. I'm am c...

TinyTony

Casual Listener

629 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Features

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueAre there any plans to add a graphic equaliser to the app as there is in the i...

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Is...

Rigsby1

Gig Goer

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Spotify cant play this right now

My Question or IssueSo I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt get help. ive looked at all recommendations on here ...

Regular

My Question or Issue So I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt...

thecatskitten

Regular

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

I got the "Normal" PC Desktop app version back!

About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! I went to HELP / ABOUT SPOTIFY and there was a prompt to dow...

Music Fan

About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app.   BUT NOW I HAVE THE OLD VERSION BACK! ...

371 Views

0 replies

2 likes

  • 371 Views
  • 0 replies
  • 2 likes

Update Fails

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 7 My Question or IssueSpotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spotiy and restart it, it runs the update everytime, which fails due to error code 12 insuffi...

Casual Listener

Plan Premium Country UK   Device Desktop PC Operating System Windows 7   My Question or Issue Spotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spoti...

DJTaylor

Casual Listener

960 Views

1 replies

0 likes

  • 960 Views
  • 1 replies
  • 0 likes

Shuffle broken, does not work on full playlist

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueShuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows 10 Desktop client. This results in a shuffled 81-song sub-playlist based on ...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Shuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows ...

llamabutte

Casual Listener

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Error code: auth:3

CountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSince this morning I've this problem.I tryied everything: i've unistall it in different ways, also from %appdata% local and roaming. I changed the firewall permissions but nothing wor...

Casual Listener

Country Italy Device PC Operating System Windows 10   My Question or Issue Since this morning I've this problem. I tryied everything: i've unistall it in different ways, also from %appd...

Mure

Casual Listener

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

No Search Results are being returned / blank black screen

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.33.569.gced9e0f5 My Question or IssueAfter typing in search terms and hitting enter, no search results appear. The screen remains blank / black. Other descriptors / symptom...

Music Fan

Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.33.569.gced9e0f5   My Question or Issue After typing in search terms and hitting enter, no sear...

OneByBoo

Roadie

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

[Desktop] Application closes after few minutes of listening

PlanFree/PremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 PRO My Question or IssueHello there, I am recently having an issue with the Spotify app. When I open it and start listening to music it closes after just a few minutes. I tried log...

Newbie

Plan Free/Premium Country Romania Device Desktop Operating System Windows 10 PRO   My Question or Issue Hello there, I am recently having an issue with the Spotify app. When I open it ...

Vict0r3znov

Visitor

559 Views

1 replies

1 likes

  • 559 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Adding podcast episodes to playlist on desktop app, marking podcast episodes as played

PlanPremiumCountry DevicePCOperating SystemWindows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or IssueWhy can't I add podcast episode to playlist on desktop app? I can do it via website or mobile app, but not in desktop app... ...

Regular

Plan Premium Country   Device PC Operating System Windows 10, Spotify  v. 1.1.32.618.gda5638a6 (Microsoft Store)   My Question or Issue Why can't I add podcast episode to pla...

Xenia

Moderator

4140 Views

1 replies

14 likes

  • 4140 Views
  • 1 replies
  • 14 likes

No filter options on Desktop

PlanPremiumCountryUKWindows 10 desktop My Question or IssueWent onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was showing around 3 hours shorter than it actually is even though I have...

Casual Listener

Plan Premium Country UK Windows 10 desktop   My Question or Issue Went onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was...

Emilia_8

Community Legend

1646 Views

5 replies

2 likes

  • 1646 Views
  • 5 replies
  • 2 likes

Superuser Contribution App Crashes frequently when a track ends or when I skip

PlanPremiumOperating SystemWindows 10 My Question or IssueThe title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occurs with both local files and tracks on spotify.

Newbie

Plan Premium Operating System Windows 10   My Question or Issue The title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occ...

Elena

Moderator

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Appears On feature gone

The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please add this back, you act like you want to support smal...

Regular

The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please a...

Xenia

Moderator

601 Views

2 replies

6 likes

  • 601 Views
  • 2 replies
  • 6 likes

Desktop PC connected to network via LAN cannot see Goggle Home Devices

PlanPremiumCountryUKDeviceDell PCOperating SystemWindows 10 HomeMy Question or IssueMy Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google Home devices as they don't appear in my 'Devices Available' list. I ...

Visitor

Plan Premium Country UK Device Dell PC Operating System Windows 10 Home My Question or Issue My Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Spotify keeps muting

PlanPremiumCountryThe NetherlandsDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueWhen I open Spotify I mutes itself, when I try to unmute it in my volume mixer it stays unmuted in the volume mixer. I tried to uninstall Spotify ...

Visitor

Plan Premium Country The Netherlands Device Lenovo Legion Y540 Operating System Windows 10   My Question or Issue When I open Spotify I mutes itself, when I try to unmute it in my volu...

522 Views

0 replies

0 likes

muted
problem
Windows 10
  • 522 Views
  • 0 replies
  • 0 likes

Superuser Contribution Windows client showing The Scotts as recently played?

PlanPremiumCountryUSDevicePCOperating SystemWin10 build 18362 My Question or IssueWhen I open my desktop client I keep seeing the group The Scotts as recently played and none of my actual recently played are showing. The Android client and Nest clien...

Casual Listener

Plan Premium Country US Device PC Operating System Win10 build 18362   My Question or Issue When I open my desktop client I keep seeing the group The Scotts as recently played and none...

iambudthechud

Casual Listener

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

Spotify App (PC) and Phone (Galaxy S9) Crashes

PlanPremiumCountryGermanyDevicePC, Samsung Galaxy S9Operating SystemWindows 10, Android 10My Question or IssueWhy does my Spotify (PC) close when connecting to the internet? I can´t even open it anymore. I reinstalled the App several Times and even R...

Visitor

Plan Premium Country Germany Device PC, Samsung Galaxy S9 Operating System Windows 10, Android 10 My Question or Issue Why does my Spotify (PC) close when connecting to the internet? I can´t...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

App skipping songs in sorted playlist but shuffle is disabled? (solution)

If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround. After sorting the songs, highlight all the songs and add to a new playlist. The new playlist will have ...

Music Fan

If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround.  After sorting the songs, highlight all the son...

699 Views

0 replies

0 likes

skipping
sorted
sorting
  • 699 Views
  • 0 replies
  • 0 likes

Spotify is different in both accounts

PlanPremiumCountryThaiDevicePCOperating SystemWindow10My Question or IssueAs you could see as attached files, it shown that both spotify are quite different, but the version of spotify is the same, window10 in both also.Therefore, for the picture 1, ...

Casual Listener

Plan Premium Country Thai Device PC Operating System Window10 My Question or Issue As you could see as attached files, it shown that both spotify are quite different, but the version of spot...

tiimbz

Music Fan

2023 Views

6 replies

2 likes

Account
Premium
  • 2023 Views
  • 6 replies
  • 2 likes