Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39235 Views
75 replies
26 likes

39235 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
67306 Views
265 replies
21 likes

67306 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4703 Views
1 replies
6 likes

4703 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144691 Views
0 replies
26 likes
Mac
Windows

144691 Views
0 replies
26 likes

Windows 10 music control, song is not changing if playing on another device

Hey, i found a bug in Spotify desktop (Windows 10). If i play music on another device (Amazon Alexa in my case), the in Windows 10 integrated music control is not updating/changing song name and image (Changing and stopping the song is working). You ...

NiroDev
Visitor
Hey, i found a bug in Spotify desktop (Windows 10). If i play music on another device (Amazon Alexa in my case), the in Windows 10 integrated music control is not updating/changing song...
2020-03-03 7:49:37 PM
732 Views
0 replies
2 likes
bug
Windows 10

732 Views
0 replies
2 likes

Solved!! Spotify isn't working on a desktop

PlanPremiumCountryCzech RepublicDeviceLenovo Yoga C740-15IMLOperating SystemWindows 10 My Question or IssueI've been using Spotify Premium on my PC for almost 4 months without any issues, but couple days ago it just stopped working. I didn't do any u...

xhanf04
Casual Listener
Plan Premium Country Czech Republic Device Lenovo Yoga C740-15IML Operating System Windows 10 My Question or Issue I've been using Spotify Premium on my PC for almost 4 months withou...
2020-03-02 4:16:22 PM
2020-03-03 12:37:23 PM
PrettyMuchSwiss
Composer
1825 Views
3 replies
0 likes
Troubleshooting

1825 Views
3 replies
0 likes

Bluetooth-connection for Spotify from Windows laptop to JBL-headphones

Hello,to connect my JBL-headphones by bluetooth to my laptop runs pretty well, except when playing Spotify. How can this bee the case? As said, without any problems I can hear YouTube videos or whatever. But when I start Spotify than it does not work...

Ajungilak
Visitor
Hello, to connect my JBL-headphones by bluetooth to my laptop runs pretty well, except when playing Spotify. How can this bee the case? As said, without any problems I can hear YouTube videos o...
2020-03-03 11:20:41 AM
561 Views
0 replies
3 likes
bluetooth-connection

561 Views
0 replies
3 likes

199 new songs on Release Radar?

My new Release Radar from today has 199 songs - why, and anyone else with more than the usual 30 tracks? Is it a test rollout for random users?

hans-jürgen
Roadie
My new Release Radar from today has 199 songs - why, and anyone else with more than the usual 30 tracks? Is it a test rollout for random users?
2020-02-28 4:31:47 PM
2020-03-03 2:24:35 AM
hans-jürgen
Roadie
1472 Views
4 replies
1 likes

1472 Views
4 replies
1 likes

Superuser Contribution Spotify web player

PlanPremium (Family)CountrySingaporeDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify's web player at work where we have high speed wifi 24/7, however the songs on my playlist stop in-between songs all the time, and I have to ...

tyjudes
Newbie
Plan Premium (Family) Country Singapore Device Desktop Operating System Windows 10 My Question or Issue I use Spotify's web player at work where we have high speed wifi 24/7, however...
2020-02-12 8:00:56 AM
2020-03-02 10:46:04 PM
GeeksAdvice
Regular
2065 Views
2 replies
0 likes

2065 Views
2 replies
0 likes

Connexion impossible derriere un proxy

Bonjour,depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy.J'ai un compte family qui fonctionne parfaitement sur mon pc a la maison, tele, smartphone.Sur mon pc au bureau (windows), le ...

vadlefou
Regular
Bonjour, depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy. J'ai un compte family qui fonctionne parfaitement sur mon pc a la mai...
2018-03-08 9:42:38 AM
2020-03-02 6:17:54 PM
BasDer
Casual Listener
7953 Views
3 replies
1 likes

7953 Views
3 replies
1 likes

Help! Media Keys Not Working WIth Win 10 Spotify App

Plan - PremiumCountry - CanadaDevice - Lenovo M900x TinyOperating System - Windows 10, latest version, fully updated My Question or Issue - I use an MS Comfort Curve 2000 v1.0 keyboard and the forward / back media keys will not work with the Win 10 a...

camdanvan
Casual Listener
Plan - Premium Country - Canada Device - Lenovo M900x Tiny Operating System - Windows 10, latest version, fully updated My Question or Issue - I use an MS Comfort Curve 2000 v1.0 key...
2020-02-27 11:19:39 PM
2020-03-02 5:34:06 PM
camdanvan
Casual Listener
740 Views
2 replies
0 likes

740 Views
2 replies
0 likes

Latest version incorrectly detects proxy and fails to connect

One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?! Problem:I was presented with a situation this morning where Spotify desktop was displaying the cannot connect error du...

michaelctaylor
Newbie
One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?! Problem: I was presented with a situation this morning wh...
2020-03-02 4:26:15 PM
871 Views
0 replies
0 likes
firewall
proxy
Sophos
utm

871 Views
0 replies
0 likes

Superuser Contribution Cant buy premium

Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. I can't do that?

FrankHUNGARY
Visitor
Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. ...
2020-02-29 9:11:21 AM
2020-03-02 8:37:40 AM
Ivan
Spotify Legend
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Superuser Contribution Play queue suddently starts playing metal songs again and again

PlanPremiumCountryGermanDeviceAsus laptopOperating SystemWindows 10 My Question or IssueWhenever I stop whatever I played and let Spotify be quiet for a while but keep it open, after a while, it will suddently start playing metal music from the play ...

user-removed
Visitor
Plan Premium Country German Device Asus laptop Operating System Windows 10 My Question or Issue Whenever I stop whatever I played and let Spotify be quiet for a while but keep it ope...
2020-03-01 1:06:53 PM
2020-03-01 1:36:29 PM
Mario
Spotify Legend
498 Views
1 replies
0 likes

498 Views
1 replies
0 likes

Solved!! Spotify doesn't work at all

PlanPremiumCountry GermanyDevicePc Operating System Windows 10 My Question or Issue Hello,I had a lot of problems with Spotify the last days. At the beginning I couldn't play some songs and they only worked when I uninstalled Spotify and installed it...

RoboKid1
Casual Listener
Plan Premium Country Germany Device Pc Operating System Windows 10 My Question or Issue Hello, I had a lot of problems with Spotify the last days. At...
2019-02-24 4:11:08 PM
2020-03-01 8:01:12 AM
figmentpigment
Visitor
6226 Views
7 replies
2 likes

6226 Views
7 replies
2 likes

Inappropriate ad

I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy talking about "sitting on my face"... I understand the...

--7
Casual Listener
I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy tal...
2020-02-29 8:30:20 AM
2020-02-29 11:26:16 PM
--7
Casual Listener
536 Views
2 replies
0 likes

536 Views
2 replies
0 likes

64 Bit Spotify

PlanFreeCountryUK DevicePCOperating SystemWindows 10 My Question or IssueSpotify 32 bit doesn't work on my PC which is 64 bit with Windows 10. It keeps crashing the system or slowing it down. I've spoken to Spotify help desk about it and they say the...

Lewsol
Newbie
Plan Free Country UK Device PC Operating System Windows 10 My Question or Issue Spotify 32 bit doesn't work on my PC which is 64 bit with Windows 10. It keeps crashing ...
2020-02-28 9:54:32 AM
2020-02-29 9:35:43 PM
MauriceMV
Spotify Star
903 Views
1 replies
1 likes

903 Views
1 replies
1 likes

Error 30 on LOG IN

Plan/PremiumCountryisrael Operating SystemWindows 10(zooberi72)My Question or Issuegood weekI have a Premium Spotify on the computer but I tried to log in I couldn'tI tried to delete, I tried to see what the problem wasBut I couldn't be happier if yo...

zooberi72
Visitor
Plan /Premium Country israel Operating System Windows 10(zooberi72) My Question or Issue good week I have a Premium Spotify on the computer but I tried to log in I couldn't I...
2020-02-29 7:45:43 PM
2020-02-29 9:04:28 PM
MauriceMV
Spotify Star
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

Songs downloaded on Phone, However not on Desktop App.

PlanPremiumCountryUnited KingdomDeviceLenovo Ideapad Z500Operating SystemWindows 8.1 My Question or IssueI paid for Premium yesterday night, where I decided to download one of my playlists, and then tried downloading them on Desktop, but turns out I ...

Billysauraus
Newbie
Plan Premium Country United Kingdom Device Lenovo Ideapad Z500 Operating System Windows 8.1 My Question or Issue I paid for Premium yesterday night, where I decided to download one o...
2020-02-29 12:09:42 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Syncing local files from desktop to Iphone 6s broken.

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in the past it's always hit and miss. At the moment i...

ottoyouds
Casual Listener
...0 Constants: Been on same network, BlueTooth on Things I have tried: Turn fire wall on (Ticking both private and public for Spotify) Plugged phone in and out of computer (Neither work)
2020-02-28 6:18:30 PM
2020-02-28 6:34:35 PM
ottoyouds
Casual Listener
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Superuser Contribution Next/Previous song navigation is incredibly slow.

Skipping around in tracks in a playlist takes forever for me, to a point where I've given up completely with the desktop app. It's pure insanity how long I have to wait to like skip 3 tracks forward, around 20 seconds between stopping clicking until ...

TGYD
Casual Listener
Skipping around in tracks in a playlist takes forever for me, to a point where I've given up completely with the desktop app. It's pure insanity how long I have to wait to like skip 3 tracks forward,...
2020-01-09 7:37:57 PM
2020-02-28 12:37:12 PM
TGYD
Casual Listener
580 Views
2 replies
0 likes

580 Views
2 replies
0 likes

Why I cannot delete a playlist on three dots anymore?

Never had that problem beforeI can right click and delete it but on three dots

randyr5
Gig Goer
Never had that problem before I can right click and delete it but on three dots
2020-02-26 1:10:50 AM
2020-02-27 10:46:07 PM
randyr5
Gig Goer
939 Views
3 replies
0 likes

939 Views
3 replies
0 likes

Spotify Desktop App not working with latest Windows update

PlanPremium CountryEnglandDevice(PC)Operating System(Windows 10) My Question or IssueEver since I installed the latest Windows updates which was today, I cannot select any songs to play every time I click the play button it does nothing but if I hit ...

marcusbatey16
Visitor
Plan Premium Country England Device (PC) Operating System (Windows 10) My Question or Issue Ever since I installed the latest Windows updates which was today, I cannot select a...
2020-02-27 6:11:01 PM
2020-02-27 7:26:42 PM
Emilia_8
Community Legend
497 Views
1 replies
0 likes

497 Views
1 replies
0 likes

Sorting playlist

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueOn my mobile phone I can alphabetically sort my playlists. Which is very nice to find my playlists quick on the go. But on the windows app of Spotify this isn't possi...

Stoerebink
Newbie
Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue On my mobile phone I can alphabetically sort my playlists. Which is very nice to find my p...
2020-02-27 7:24:31 PM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

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