Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11489 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1300 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3177 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryAUDevice(iPhone Operating System(Windows Server 2019 Core Mode) My Question or IssueRecently I upgraded from Windows Server 2016 Core Mode to Windows Server 2019 Core Mode as recommended by AudioPhil for better sound quality since I...
Plan Premium Country AU Device (iPhone 😎 Operating System (Windows Server 2019 Core Mode) My Question or Issue Recently I upgraded from Windows Server 2016 Core Mode to Windows Serv...
1536 Views
0 replies
1 likes
PlanPremiumCountryPortugalDeviceDesktopOperating SystemWindows 10 My Question or IssueSo , when i log in i see a new design on the app that i will include a pricture so you guys can see , and the design remove's a lot of features for example , the da...
Plan Premium Country Portugal Device Desktop Operating System Windows 10 My Question or Issue So , when i log in i see a new design on the app that i will include a pricture so you g...
Roadie
1575 Views
5 replies
2 likes
When I open the desktop app, I can view my Facebook friend's activity on the right side of the app. When I scroll down to the bottom, it gives me the option to 'find friends' so I can find and follow my other Facebook friends. I receive the attached ...
When I open the desktop app, I can view my Facebook friend's activity on the right side of the app. When I scroll down to the bottom, it gives me the option to 'find friends' so I can find and follow...
Composer
700 Views
1 replies
1 likes
PlanFreeCountryPolandDeviceComputerOperating SystemWindows 10 My Question or Issuei usually listen to my local songs on spotify, and i like when they have it's own album covers showing in the app. when i download full album, cover art is usually "ins...
Plan Free Country Poland Device Computer Operating System Windows 10 My Question or Issue i usually listen to my local songs on spotify, and i like when they have it's own album cove...
1665 Views
0 replies
1 likes
PlanFreeCountry Device Operating SystemWindows 10 My Question or Issuewhenever i try to play music, it comes up with this message. and when i try to play an album or playlist, it skips through all the music and keeps going to the end. I can take a vi...
Plan Free Country Device Operating System Windows 10 My Question or Issue whenever i try to play music, it comes up with this message. and when i try to play an alb...
Regular
2237 Views
7 replies
2 likes
Hi,I'm having trouble with my Spotify app on Windows 10, on both my work and home PCs, since January 2020.I've been on to Spotify Help via Twitter and we've gone through all the reset, reinstall, run as administrator options but still no luck.The app...
Hi, I'm having trouble with my Spotify app on Windows 10, on both my work and home PCs, since January 2020. I've been on to Spotify Help via Twitter and we've gone through all the reset, reinstall,...
Casual Listener
5471 Views
5 replies
0 likes
PlanPremiumCountryUnited KingdomOperating System Windows 10My Question or IssueI opened Spotify on my desktop today and I couldn't play any songs. I get "Spotify can't play this song right now. If you have the file on your computer you can import it"...
Plan Premium Country United Kingdom Operating System Windows 10 My Question or Issue I opened Spotify on my desktop today and I couldn't play any songs. I get "Spotify can't play this so...
Newbie
1873 Views
4 replies
1 likes
There isn't even an option for it. I'm using the Windows app, not the web browser, and based on what I've seen, there's supposed to be a pencil icon when you hover over the playlist cover or profile picture to change the pictures and nothing shows up...
There isn't even an option for it. I'm using the Windows app, not the web browser, and based on what I've seen, there's supposed to be a pencil icon when you hover over the playlist cover or profile ...
Spotify Legend
1239 Views
4 replies
0 likes
PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueThe desktop app keeps on crashing, doesn't matter whether I have hardware acceleration On/Off it happens regardless. Some days It doesn't happen at all; some days It happe...
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue The desktop app keeps on crashing, doesn't matter whether I have hardware acceleration ...
Spotify Legend
1308 Views
1 replies
0 likes
My Spotify desktop app looks like the web app and the Friend Feed does not show. There are also no options to add or edit the Friend Feed. On top of this the app crashes at least 20 times a day. The music just stops playing and it takes about 5 minut...
My Spotify desktop app looks like the web app and the Friend Feed does not show. There are also no options to add or edit the Friend Feed. On top of this the app crashes at least 20 times a day. The ...
Spotify Legend
722 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceLenovo laptopOperating SystemWindows 10there is simply no dislike button for the songs on the play lists !and this is irritating and awful !I'm a man of picky choices, and having to press the skip button endlessly is unb...
Plan Premium Country Sweden Device Lenovo laptop Operating System Windows 10 there is simply no dislike button for the songs on the play lists ! and this is irritating and awful ! I'm a m...
Casual Listener
1486 Views
4 replies
1 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHow do I share on social networks like Facebook and Twitter my own Local Files? Also, how do I add to my playlists my own Local Files all together all at once, not individual...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue How do I share on social networks like Facebook and Twitter my own Local Files? Also, how do I add...
Newbie
2844 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceWindows 10 Desktop, Android Samsung Galaxy s9+ My Question or IssueSuddenly on all devices I get the error "Spotify can't play this right now. If you have the file on your computer you can import it". nothing has changed, m...
Plan Premium Country USA Device Windows 10 Desktop, Android Samsung Galaxy s9+ My Question or Issue Suddenly on all devices I get the error "Spotify can't play this right now. ...
Moderator
662 Views
1 replies
1 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue I feel dumb for not being able to figure this out, but how do you sort the "Liked Songs" by Artist, then by Album? I can't get it to do anything but sort by Artist, then tit...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I feel dumb for not being able to figure this out, but how do you sort the "Liked Songs" b...
Casual Listener
1183 Views
1 replies
0 likes
PlanPremiumCountryScotlandDevicePCOperating SystemWindows 10 - App My Question or IssueHi There, I am having an issue with the Spotify App on Windows 10.I have a "Roland Rubix44 USB Audio Interface" plugged into my computer, into which I have plugged...
Plan Premium Country Scotland Device PC Operating System Windows 10 - App My Question or Issue Hi There, I am having an issue with the Spotify App on Windows 10. I have a "...
Roadie
3717 Views
6 replies
1 likes
Basically I am struggling to do many things I can normally do on Spotify. This is a second account I have, and on my main account I can do all these things with no issue. Also, when I log into the new account, it looks different to how Spotify looks ...
Basically I am struggling to do many things I can normally do on Spotify. This is a second account I have, and on my main account I can do all these things with no issue. Also, when I log into the ne...
Visitor
4300 Views
2 replies
1 likes
PlanPremiumCountryCanadaDeviceLenovo P51Operating SystemWindows 10 My Question or IssueI am opening yet another "no sound" issue because none of the other topics provided any solution. This happens at random but very frequently, and when Spotify beco...
Plan Premium Country Canada Device Lenovo P51 Operating System Windows 10 My Question or Issue I am opening yet another "no sound" issue because none of the other topics provided any...
Casual Listener
631 Views
1 replies
0 likes
PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueThis was reported originally at https://community.spotify.com/t5/Desktop-Windows/Can-t-stop-Spotify-from-auto-downloading-OneDrive/td-p/4700047, but it seems because a customer provi...
Plan Premium Country USA Operating System Windows 10 My Question or Issue This was reported originally at https://community.spotify.com/t5/Desktop-Windows/Can-t-stop-Spotify-from-...
407 Views
0 replies
0 likes
PlanFreeCountryEngland / GBOperating SystemWindows 10My Question or IssueSo basically I just re-installed spotify after having an issue before. I managed to log into my account and i have got another issue, when i play my songs i can't hear them and ...
Plan Free Country England / GB Operating System Windows 10 My Question or Issue So basically I just re-installed spotify after having an issue before. I managed to log into my account and i ha...
469 Views
0 replies
0 likes
PlanPremium FamilyCountryChileDeviceHP LaptopOperating SystemWindows 10 And when I open Spotify again, the login page shows up. However, clicking around or minimizing the Spotify page solves this.
Plan Premium Family Country Chile Device HP Laptop Operating System Windows 10 And when I open Spotify again, the login page shows up. However, clicking around or minimizing the ...
Spotify Legend
628 Views
1 replies
0 likes
