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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1884 Views

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148033 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

133305 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11154 Views

1 replies

6 likes

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Superuser Contribution Desktop App Keeps Refreshing Randomly to Main Menu

Operating SystemWindows 7 and XP My Question or IssueWhile using the desktop app player, what ever I am doing, like navigating into my playlists, searching music or whatnot, the app refreshes or reloads into the main menu. Its kind of annoying specia...

Visitor

Operating System Windows 7 and XP   My Question or Issue While using the desktop app player, what ever I am doing, like navigating into my playlists, searching music or whatnot, the app refr...

Alex

Spotify Legend

3289 Views

6 replies

2 likes

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Solved!! Spotify Play Music Bug

eNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryIDDevicePCOperating SystemWindows My Question or IssueWhen I try listening on my music at my playlist, suddenly T...

Casual Listener

eNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country ID Device PC Operating System Windows   My ...

valentin_moisa

Casual Listener

7827 Views

9 replies

2 likes

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Error 4 No Connection when Windows store is blocked

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueOur SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Internet Connection), wich of course is present and working.Any suggestions?Tank...

Roadie

Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue Our SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Inte...

383 Views

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desktop sort ascending/descending does not work when Itry to sort a list of songs, this is not a pla

Desktop; sort ascending/descending does not work when I try to sort a list of songs, this is not about a playlist or lbrary sort. Hello again I uploaded a screenshot showing the arrow next to the song title as requested, which as you can see is not s...

Visitor

Desktop; sort ascending/descending does not work when I try to sort a list of songs, this is not about a playlist or lbrary sort.   Hello again I uploaded a screenshot showing the arrow next t...

500 Views

0 replies

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sort ascending
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Undesired download folder

Plan Premium FamilyFree/PremiumCountry Denmark Device Desktop OC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I start Spotify it creates a folder call...

Music Fan

Plan Premium Family Free/Premium Country Denmark   Device Desktop OC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 7 (iOS 10, Android Oreo, Windows 10,...

318 Views

0 replies

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[All Platforms][Connect] Please fix the Connect, details below

About 2 months ago the Sporify Connect worked so well, it was amazing, and then it got back to the it's previous form.For example: I have an Iphone 8 Plus, let's say I opened the Sporify in the afternoon, I used it, listened to some music, and then I...

Visitor

About 2 months ago the Sporify Connect worked so well, it was amazing, and then it got back to the it's previous form. For example: I have an Iphone 8 Plus, let's say I opened the Sporify in the aft...

590 Views

0 replies

0 likes

All Platforms
Connect
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Searching in Offline Mode

PlanPremiumCountryGermanyDeviceHP NotebookOperating SystemWindows 10 My Question or IssueI have an Issue with the Windows App.Since I am without Internet all the time I download a lot of Songs.On my Huawei Phone I can use the search function to find ...

Regular

Plan Premium Country Germany Device HP Notebook Operating System Windows 10   My Question or Issue I have an Issue with the Windows App. Since I am without Internet all the time I dow...

522 Views

0 replies

0 likes

Offline modus
search function
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Solved!!Superuser Contribution Private session and Friend activity question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, another question about the Private sessions and Friend Activity. Sorry, if it was aske...

Casual Listener

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Aislynn

Casual Listener

2412 Views

2 replies

0 likes

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ERROR 4 - SOLUCIONADO - SOLVED

English explanation in the video link belowDejo acá la solución que para mi fue definitiva después de meses de buscar y probar diferentes soluciones en todos lados.Quien la pruebe y le resulte por favor si esta en sus posibilidades pasarla al ingles ...

Newbie

English explanation in the video link below Dejo acá la solución que para mi fue definitiva después de meses de buscar y probar diferentes soluciones en todos lados. Quien la pruebe y le resulte po...

6524 Views

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Superuser Contribution Podcasts not marked finished; podcast length incorrect

PlanPremiumCountry USOperating SystemWindows 10 My Question or IssueI've been listening to a bunch of podcasts lately and frequently some episodes will not mark as listened even if I get to the very end. Sometimes I can replay it and skip to the end ...

Casual Listener

  Plan Premium Country  US Operating System Windows 10   My Question or Issue I've been listening to a bunch of podcasts lately and frequently some episodes will not mark as l...

910 Views

0 replies

4 likes

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Every time I try to embed song, I gets HTML error

Operating SystemWindows 10 My Question or IssueSince past few days I am constantly trying to embed the song on my website, but every time I get the unusual error saying HTML is changed, now what does that mean? Is this the problem with my website? I ...

Visitor

    Operating System Windows 10   My Question or Issue Since past few days I am constantly trying to embed the song on my website, but every time I get the unusual error saying H...

350 Views

0 replies

0 likes

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Superuser Contribution I Cant open the Spotify App Double Click and no response

PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueI Cant open the Spotify App Double Click and no response

Visitor

Plan Premium Country Hong Kong Device PC Operating System Windows 10   My Question or Issue I Cant open the Spotify App Double Click and no response

Petya

Community Legend

416 Views

1 replies

2 likes

cant open
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Adding a source?

Operating SystemWindows 10 My Question or IssueI have quite a bit of music that I've ripped from CDs and vinyl over the years. I did most of that a long time ago, when the software, including all of Microsoft's, organized it by "Drive:\Whatever\Artis...

Visitor

Operating System Windows 10   My Question or Issue I have quite a bit of music that I've ripped from CDs and vinyl over the years.  I did most of that a long time ago, when the software...

303 Views

0 replies

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Solved!!Superuser Contribution Spotify: A firewall may be blocking spotify. Please update your firewall to allow spotify.

PlanFreeCountry Canada DeviceWindows 10 My Question or IssueEverytime i try to login my spotify account, the firewall issue keeps on coming up. Ive tried to delete it, check if my country is still the same, tried a different account, tried a vpn, eve...

Visitor

Plan Free Country Canada   Device Windows 10   My Question or Issue Everytime i try to login my spotify account, the firewall issue keeps on coming up. Ive tried to delete it, check...

gdy23

Visitor

45898 Views

8 replies

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Can´t play this song\Error Code 17 Firewall Blocking

Plan: PremiumCountry: Dominican Republic DeviceHP Laptop PavillionOperating SystemWindows 10 Hi,All was working fine, but one day my spotify stopped working. it was showing me an error after 5 sec playing a song. "this song can not be played". Also s...

Casual Listener

Plan: Premium Country: Dominican Republic   Device HP Laptop Pavillion Operating System Windows 10   Hi, All was working fine, but one day my spotify stopped working. it was s...

7t0rcn5_k-bx4

Casual Listener

907 Views

2 replies

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Customization? Like SKINS? How can Spotify not have this??

Plan - PremiumUsing Windows 10 on Lenovo LaptopBeen a Subscriber forever! My question is:Why can't we CUSTOMIZE Spotify like with different SKINS or PLAYERS? Especially those who have been paying premium for years? There has to be people readily avai...

Visitor

Plan - Premium Using Windows 10 on Lenovo Laptop Been a Subscriber forever!   My question is: Why can't we CUSTOMIZE Spotify like with different SKINS or PLAYERS?  Especially those wh...

617 Views

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Superuser Contribution Discover Weekly Doesn't Update (Remote Computer)

PlanPremiumCountryUnited StatesDeviceMultipleOperating SystemMultiple My Question or IssueI have a particular setup in my home office. I have a tiny, Windows 10 Home, headless PC that runs Spotify and is connected to a nice sound system. I control Sp...

Newbie

Plan Premium Country United States Device Multiple Operating System Multiple   My Question or Issue I have a particular setup in my home office. I have a tiny, Windows 10 Home, headles...

Susan_GP

Moderator

1247 Views

7 replies

2 likes

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Clicking album art goes to a random song on playlist

On Desktop client, when you clicked album art in the bottom left corner, it used to jump to that song entry in the current playlist. Now it just jumps to a random song in the Playlist and not the one playing. Can you guys fix this? Some of my playlis...

Gig Goer

On Desktop client, when you clicked album art in the bottom left corner, it used to jump to that song entry in the current playlist. Now it just jumps to a random song in the Playlist and not the one...

451 Views

0 replies

1 likes

  • 451 Views
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My phone dont show up on my Spotify at my computer

PlanPremium DeviceiPhone 8 Operating System(Windows 10, iOS13.3.1) My Question or IssueMy phone does not come up on my computer and not opposite. I am conected at the same network as well and it shows up in the web version? Anyone knows the reason wh...

Visitor

Plan Premium   Device iPhone 8   Operating System (Windows 10, iOS13.3.1)   My Question or Issue My phone does not come up on my computer and not opposite. I am conected at t...

432 Views

0 replies

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