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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1527 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144982 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129768 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10951 Views

1 replies

6 likes

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My phone dont show up on my Spotify at my computer

PlanPremium DeviceiPhone 8 Operating System(Windows 10, iOS13.3.1) My Question or IssueMy phone does not come up on my computer and not opposite. I am conected at the same network as well and it shows up in the web version? Anyone knows the reason wh...

Visitor

Plan Premium   Device iPhone 8   Operating System (Windows 10, iOS13.3.1)   My Question or Issue My phone does not come up on my computer and not opposite. I am conected at t...

425 Views

0 replies

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It might just be me, slightly slower audio.

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 64 bit My Question or IssueI rebooted my PC and upon opening Spotify, I swear for the life of me the music just seems like it was ever so slightly slower, I wouldn't notice it normally if...

Visitor

Plan Premium Country UK Device Desktop PC Operating System Windows 10 64 bit   My Question or Issue I rebooted my PC and upon opening Spotify, I swear for the life of me the music just...

428 Views

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Solved!!Superuser Contribution Unable to uninstall/install

Spotify tried updating itself on startup and gave the error code 18, so I uninstalled it to reinstall again.After uninstalling I used the install again but it gave me the same error, now my computer says Spotify is still an app on my computer despite...

Casual Listener

Spotify tried updating itself on startup and gave the error code 18, so I uninstalled it to reinstall again. After uninstalling I used the install again but it gave me the same error, now my compute...

Mario

Spotify Legend

1677 Views

3 replies

0 likes

error code 18
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Cannot change profile picture

Plan - PremiumCountry - NetherlandsDevice - Windows 10 pc If I change my picture in the desktop app it shows it changed on the page but does not update at the top, see attachments as example. If I go in incognito mode in chrome and open my spotify I ...

Newbie

Plan - Premium Country - Netherlands Device - Windows 10 pc   If I change my picture in the desktop app it shows it changed on the page but does not update at the top, see attachme...

OneByBoo

Roadie

498 Views

1 replies

1 likes

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Superuser Contribution Desktop app doesn't updated recently played artists

PlanPremiumCountryUnited StatesDeviceDell Latitude 7490Operating SystemWindows 10 My Question or IssueWhen playing music on the Windows 10 app, my recently played artists/songs doesn't update. When I play music through the online player (open.spotify...

Visitor

Plan Premium Country United States Device Dell Latitude 7490 Operating System Windows 10   My Question or Issue When playing music on the Windows 10 app, my recently played artists/son...

Mario

Spotify Legend

511 Views

1 replies

1 likes

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Liked Songs playlist appearing as empty on laptop

PlanPremiumCountryIndonesiaDeviceDell Inspiron 5437Operating SystemWindows 10 My Question or IssueMy Liked Songs playlist shows up as empty whenever I try to open it on my laptop. It works fine whenever I open it on my phone. I can look through the a...

Casual Listener

Plan Premium Country Indonesia Device Dell Inspiron 5437 Operating System Windows 10   My Question or Issue My Liked Songs playlist shows up as empty whenever I try to open it on my la...

406 Views

0 replies

1 likes

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Cant remove recently played from the HOME page.

this one random album that ive never listened to is stuck on my page and its driving me up the wall as i cant find a single way to remove it. is there anything i can do because i like everything to be organised and have its own place, this really bug...

Casual Listener

this one random album that ive never listened to is stuck on my page and its driving me up the wall as i cant find a single way to remove it. is there anything i can do because i like everything to b...

cjmee99

Casual Listener

705 Views

2 replies

0 likes

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Playlists default naming convention harmonization

My Question or IssueOn Windows Desktop app, from an album page, there are multiple ways you can create a playlist from this album:1. from the 3 dots button > Add to Playlist2. by drag & drop of the album title to the playlist panel on the left sideTh...

Newbie

My Question or Issue On Windows Desktop app, from an album page, there are multiple ways you can create a playlist from this album: 1. from the 3 dots button > Add to Playlist 2. by drag & ...

652 Views

0 replies

1 likes

Playlist Drag and Drop
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Downloaded songs disappeared?

PlanPremiumDeviceLaptopOperating SystemWindows My Question or IssueI'm in the process of moving house and without internet at the moment, so while I was at a friend's house I set my library to download so I can listen without eating up my data The so...

Casual Listener

Plan Premium Device Laptop Operating System Windows   My Question or Issue I'm in the process of moving house and without internet at the moment, so while I was at a friend's house I set...

Emilia_8

Community Legend

778 Views

1 replies

0 likes

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Bug: Song Title in Volume Indicator Doesnt Match When Casting

PlanFree/PremiumCountryUnited StatesDevice/OSWindows 10, Google HomeMy Question or IssueWhen I cast to Google Home, then use the desktop client, the song title in the volume banner no longer matches.

Casual Listener

Plan Free/Premium Country United States Device/OS Windows 10, Google Home My Question or Issue When I cast to Google Home, then use the desktop client, the song title in the volume banner no l...

stoniestGerm

Gig Goer

692 Views

3 replies

1 likes

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Spotify skipping songs by itself

PlanPremiumOperating SystemWindows 10 My Question or IssueToday I was using spotify through my phone when I decided to change to my laptop, the songs started to skip like crazy, not even a second playing. I tried to select a song on my phone and send...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue Today I was using spotify through my phone when I decided to change to my laptop, the songs started to skip like crazy, not ...

634 Views

0 replies

0 likes

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Solved!! Changing primary device/ Usernames

I tried to change my profile picture on my desktop app but when I close and reopen it, my picture didnt appear. After some research, I learned that apperently in order to change my profile picture, I need to be on my primary device. I tried to log ou...

Casual Listener

I tried to change my profile picture on my desktop app but when I close and reopen it, my picture didnt appear. After some research, I learned that apperently in order to change my profile picture, I...

Emilia_8

Community Legend

1478 Views

3 replies

1 likes

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Spotify desktop app randomly requesting single clicks as double clicks

This has been happening to me since 2 weeks ago. When I'm browsing my playlists or queue, when I click on tracks or the playlist names, sometimes Spotify requests it as d double click, even though I didn't double click, resulting in Spotify playing a...

Visitor

This has been happening to me since 2 weeks ago. When I'm browsing my playlists or queue, when I click on tracks or the playlist names, sometimes Spotify requests it as d double click, even though I ...

480 Views

0 replies

0 likes

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[Bug] [Desktop] Mouse 4/5 not working

They used to.. but for whatever reason they no longer work on my Desktop app for about a month or so now. Used to be I can navigate back and forth different pages I opened.

Regular

They used to.. but for whatever reason they no longer work on my Desktop app for about a month or so now. Used to be I can navigate back and forth different pages I opened.

AeroZ

Composer

646 Views

1 replies

1 likes

Desktop
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Solved!! Bit of a weird situation - Windows 10 stopping playback upon shutting monitors off

PlanPremiumCountry DeviceGaming PC (Custom build)Operating SystemWindows 10 My Question or IssueAlright, this is where it gets right messed up - Whenever I shut both of my monitors off, playback shuts down after a few seconds. Its never done this bef...

Casual Listener

Plan Premium Country   Device Gaming PC (Custom build) Operating System Windows 10   My Question or Issue Alright, this is where it gets right messed up - Whenever I shut both of ...

Bexley_

Casual Listener

852 Views

1 replies

0 likes

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Profile Pictures

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI tried changing my profile picture on my desktop and it won’t change it just keeps resetting...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I tried...

Sebasty

Community Legend

557 Views

1 replies

0 likes

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Superuser Contribution Songs not playing

PlanPremiumCountrySwedenOperating SystemWindows 10My Question or IssueOk so, when i try to play any song a message comes up on the top of the screen that says "spotify can't play this right now. If you have the file on your computer you can import it...

Visitor

Plan Premium Country Sweden Operating System Windows 10 My Question or Issue Ok so, when i try to play any song a message comes up on the top of the screen that says  "spotify can't play ...

Guido

Spotify Legend

666 Views

1 replies

0 likes

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Search based on encoding

Is there a way to supply an advanced search parameter which specifies encoding? Alternatively, how can I find surround sound contents on Spotify?

Casual Listener

Is there a way to supply an advanced search parameter which specifies encoding?  Alternatively, how can I find surround sound contents on Spotify?

398 Views

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Get a Phone Number

PlanPremiumCountryUSADevicePC/AndroidOperating SystemWindows 10 My Question or IssueGet a support phone number instead of doing everything through your forum.

Music Fan

Plan Premium Country USA Device PC/Android Operating System Windows 10   My Question or Issue Get a support phone number instead of doing everything through your forum.

716 Views

0 replies

0 likes

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Liked Songs Glitching

PlanFreeCountry DeviceOLD DellOperating SystemWindows 7 My Question or IssueI was trying to play my liked songs for the past few days, but every time I went into the liked songs section it would tell me it was empty and that I had no liked songs. In ...

Casual Listener

Plan Free Country   Device OLD Dell Operating System Windows 7   My Question or Issue I was trying to play my liked songs for the past few days, but every time I went into the lik...

593 Views

0 replies

0 likes

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