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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80987 Views

40 replies

68 likes

  • 80987 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775205 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17798 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
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Solved!! what is the run command to open spotify?

what is the command to open spotify using the run window? Example, winword opens word, chrome opens chrome, but for spotify I have to use the whole target. How can I open spotify by just using spotify or something simpler than the target address?

Casual Listener

what is the command to open spotify using the run window? Example, winword opens word, chrome opens chrome, but for spotify I have to use the whole target. How can I open spotify by just using spotif...

anirudhvee

Newbie

21344 Views

3 replies

1 likes

Windows
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Superuser Contribution Songs Keep Skipping

PlanFreeCountryUSAOperating SystemWindows My Question or IssueI recently downloaded Spotify on desktop and it keeps skipping songs without playing them. Spotify works on mobile and through the internet just not the app, I have looked throughout the f...

Casual Listener

Plan Free Country USA Operating System Windows   My Question or Issue I recently downloaded Spotify on desktop and it keeps skipping songs without playing them. Spotify works on mobile a...

Mario

Spotify Legend

494 Views

2 replies

0 likes

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Superuser Contribution Spotify on desktop keeps crashing.

DevicePC Operating SystemWindows 10 My Question or IssueAfter around a minute and a half into a song my Spotify crashes every single time. I tried deleting it and re downloading i but that didn't fix it

Visitor

  Device PC  Operating System Windows 10   My Question or Issue After around a minute and a half into a song my Spotify crashes every single time. I tried deleting it and re dow...

Ivan

Spotify Legend

534 Views

1 replies

0 likes

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Solved!!Superuser Contribution [Desktop] Different accounts have different formats?

I made a Spotify account for both my mom and I, and use hers when with her because it has her music preferences. On her account, I can change playlist covers, make playlists collaborative, and add a description of them. However, on my account, there ...

Casual Listener

I made a Spotify account for both my mom and I, and use hers when with her because it has her music preferences.  On her account, I can change playlist covers, make playlists collaborative, and ...

Katerina

Spotify Legend

889 Views

3 replies

0 likes

Desktop
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Premium Listen Along Not Working Properly

So my boyfriend and I recently purchased 3 months of Premium so that we could listen along together. Problem is it's not working properly. We're both using Windows 10 Desktop, joining via Discord. We've tried both the app and web version of Discord, ...

Casual Listener

So my boyfriend and I recently purchased 3 months of Premium so that we could listen along together. Problem is it's not working properly.   We're both using Windows 10 Desktop, joining via Di...

Aristocrat_Gat

Visitor

13004 Views

2 replies

9 likes

  • 13004 Views
  • 2 replies
  • 9 likes

Solved!! Missing local files option with premium subscription?

I have premium Spotify subscription, but I'm unable to find the "Show Local Files" option under the Settings menu. It's fine yesterday, but now the option is missing along with some option on the left hand bar. Was there any update I'm not aware of?

Newbie

I have premium Spotify subscription, but I'm unable to find the "Show Local Files" option under the Settings menu. It's fine yesterday, but now the option is missing along with some option on the lef...

Antonio_himself

Casual Listener

849 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! Spotify skips every song within seconds

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueIf I start a playlist, can be any playlist, the songs are getting skipped instantly. I reinstalled the app and it still don't work. I tried the Webplayer and there it's w...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue If I start a playlist, can be any playlist, the songs are getting skipped instantly. I reinsta...

SirNopres

Casual Listener

1028 Views

2 replies

2 likes

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Solved!!Superuser Contribution [Desktop] No sound on Windows latest Spotify Desktop version

Plan PremiumCountryPortugal DeviceComputer/DesktopOperating SystemWindows 10 My Question or IssueFor some reason, when I try to listen to Spotify using the desktop app I can't hear a sound, either in my speakers or headphones. However, my sounds sett...

Casual Listener

Plan  Premium Country Portugal  Device Computer/Desktop Operating System Windows 10   My Question or Issue For some reason, when I try to listen to Spotify using the desktop ...

Elena

Moderator

6209 Views

3 replies

1 likes

Desktop
Sound issue
Windows 10
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  • 1 likes

Superuser Contribution Spotify Daily Mix not skipping disliked songs

Spotify Daily Mix is not skipping "disliked" songs. They are greyed out but still played not skipped? What to do?PlanPremiumCountryPoland Device(iPhone XS,)Operating System(iOS 13.4.1) My Question or IssueSpotify Daily Mix is not skipping "disliked" ...

Newbie

Spotify Daily Mix is not skipping "disliked" songs. They are greyed out but still played not skipped? What to do? Plan Premium Country Poland   Device (iPhone XS,) Operating System (iOS...

Ivan

Spotify Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disliked songs don't sync from desktop to mobile

PlanPremium DeviceiPhone SE 1st Gen / Windows PCOperating SystemiOS 13.4.1 / Windows 10 Home latest version My Question or IssueWhen I dislike a song or artist from my Release Radar or Weekly Mix-Playlist it does not get grayed out on mobile. BUT vic...

Music Fan

  Plan Premium   Device iPhone SE 1st Gen / Windows PC Operating System iOS 13.4.1 / Windows 10 Home latest version   My Question or Issue When I dislike a song or artist fro...

zy0xz4-mz7_l9

Newbie

960 Views

5 replies

3 likes

  • 960 Views
  • 5 replies
  • 3 likes

Sonos speakers disappearing a few seconds after starting Spotify client on Windows

PlanPremiumCountryItalyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAs you can see from the attached gif, the Windows client doesn't list all the available speakers in my network; it only shows the Amazon Echo devices, not the Sonos...

Casual Listener

Plan Premium Country Italy Device Desktop PC Operating System Windows 10   My Question or Issue As you can see from the attached gif, the Windows client doesn't list all the available ...

mbagattini

Casual Listener

936 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

trying to play songs and "cant play track" other

PlanPremiumCountryUSDevicelenovo lap topOperating Systemwin 10 when i select songs i tells me it cant play the selected track and i can download it to play or when i select a play list it simply cycles through all the songs one after the other withou...

Casual Listener

  Plan Premium Country US Device lenovo lap top Operating System win 10   when i select songs i tells me it cant play the selected track and i can download it to play or when i se...

Sebasty

Community Legend

582 Views

1 replies

0 likes

cant play track
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Spotify losing queue and friend feed

Hi, Whenever I shutdown my computer without exiting spotify first, my queue is lost the next time I open spotify, and also my playing history. More recently, the right side bar doesn't show any friend activity just the placeholder "See what your frie...

Casual Listener

Hi,   Whenever I shutdown my computer without exiting spotify first, my queue is lost the next time I open spotify, and also my playing history.   More recently, the right side bar does...

Owlucas

Visitor

889 Views

1 replies

2 likes

  • 889 Views
  • 1 replies
  • 2 likes

System mistaking *new, different versions* for duplicates

Here is an issue that is becoming problematic for artists.In order to avoid duplicates, similar releases may be merged (w/ the old release being the top version).The problem is that the system is now mistaking *new, different versions of songs* for d...

Music Fan

Here is an issue that is becoming problematic for artists. In order to avoid duplicates, similar releases may be merged (w/ the old release being the top version). The problem is that the system ...

Israell

Music Fan

689 Views

1 replies

0 likes

singles
  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume control does not activate on mouse down

This is such a basic UI issue, I cannot believe a product as "mature" as Spotify has not addressed this. The volume control does not actuate on mouse down: it only applies when the tracker is dragged/scrubbed in either direction, or when the mouse is...

Casual Listener

This is such a basic UI issue, I cannot believe a product as "mature" as Spotify has not addressed this.   The volume control does not actuate on mouse down: it only applies when the tracker i...

Mario

Spotify Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs added ro a playlist

PlanPremiumCountryBulgaria Operating SystemWindows 10 latest release My Question or IssueFor a few days now every song that i listen to gets added to a specific playlist. Even if the song was already in it it overwrites it as a newly added.

Visitor

Plan Premium Country Bulgaria  Operating System Windows 10 latest release   My Question or Issue For a few days now every song that i listen to gets added to a specific playlist. Ev...

Mario

Spotify Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Solved!! [Desktop][Other] Local Files Song Art Metadata Support

When I have a folder with multiple files from a podcast it only shows the song art as the first art found in the folder. These tracks have different art in the metadata so each track should have different art depending on the episode.

Casual Listener

When I have a folder with multiple files from a podcast it only shows the song art as the first art found in the folder. These tracks have different art in the metadata so each track should have diff...

Katerina

Spotify Legend

1314 Views

3 replies

0 likes

Desktop
Other
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Solved!!Superuser Contribution Missing album thumbnail that navigates to current song in playlist

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueThere used to be album artwork in the bottom left corner of the desktop Spotify app. When you clicked it, it would return you to the song location in the currently playing playlist. ...

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue There used to be album artwork in the bottom left corner of the desktop Spotify app. When you clicked it, it w...

Elena

Moderator

1489 Views

2 replies

0 likes

Playlist issues
Playlist Managment Accessibility
  • 1489 Views
  • 2 replies
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A firewall may be blocking spotify

PlanPremiumCountryAustraliaDevicewindows 10 pcOperating SystemWindows 10 My Question or Issuehave new modem and now cant log into desktop spotify app, if i use mobile hot spot it works fine, but not when using wifi. ive went through the fire wall set...

Visitor

  Plan Premium Country Australia Device windows 10 pc Operating System Windows 10   My Question or Issue have new modem and now cant log into desktop spotify app, if i use mobile...

no64pl-vzs_1p

Newbie

1273 Views

2 replies

0 likes

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  • 2 replies
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Windows app doesn't stream

PlanPremiumCountryUSADevice(Dell laptop)Operating System(Windows 10) All morning I've been getting a message that says "Spotify can't play this right now. If you have the file on your computer you can import it." It happens with every single song. I'...

Casual Listener

Plan Premium Country USA Device (Dell laptop) Operating System (Windows 10)   All morning I've been getting a message that says "Spotify can't play this right now. If you have the file ...

WesleyEgan

Casual Listener

690 Views

3 replies

0 likes

  • 690 Views
  • 3 replies
  • 0 likes