Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12329 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1502 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3819 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountry Australia DeviceHuawei Operating SystemAndroid Oreo My Question or IssueLocal Files horribly stuttering; didnt happen before recent updates.
Plan Premium Country Australia Device Huawei Operating System Android Oreo My Question or Issue Local Files horribly stuttering; didnt happen before recent ...
Composer
865 Views
1 replies
0 likes
PlanFreeCountryGermanyDeviceDesktopOperating SystemWin 10 My Question or IssueDeutsch:Wenn ich Spotify anhöre, habe ich das Problem, dass irgendwann während der Werbung die App einen rauschenden Bildschirm zeigt. Nach der Werbung hört man dann nichts...
Plan Free Country Germany Device Desktop Operating System Win 10 My Question or Issue Deutsch: Wenn ich Spotify anhöre, habe ich das Problem, dass irgendwann während der Werbung die...
852 Views
0 replies
0 likes
Plan premiumCountry UK DeviceLINUX 14USOperating SystemWindows 10 My Question or Issue So i was looking through the settings for the app but i cant find anywhere "offline mode." Its simple to enable on the Android app but i cant find it anywhere on h...
Plan premium Country UK Device LINUX 14US Operating System Windows 10 My Question or Issue So i was looking through the settings for the app but i cant find any...
Spotify Legend
711 Views
1 replies
0 likes
PlanPremiumCountryUSDevice infoWindows 10 1803, GTX 980 430.86, FX4100Version (current)1.1.10.540.gfcf0430fI uninstalled and reinstalled both desktop and app several times My Question or Issue A few days ago, Spotify decided to start locking my CPU a...
Plan Premium Country US Device info Windows 10 1803, GTX 980 430.86, FX4100 Version (current) 1.1.10.540.gfcf0430f I uninstalled and reinstalled both desktop and app several times My...
Not applicable
9673 Views
14 replies
6 likes
PlanPremiumCountryGermanyDevice(OnePlus 6T, Samsung Tab S5e, Win10 PC)Operating System(Android 10, Android 9, Windows 10) My Question or IssueIn Spotify's Discover Weekly playlist I'm able to mark a song or an artist as "Don't like". This way Spotify...
Plan Premium Country Germany Device (OnePlus 6T, Samsung Tab S5e, Win10 PC) Operating System (Android 10, Android 9, Windows 10) My Question or Issue In Spotify's Discover Weekly pla...
463 Views
0 replies
0 likes
PlanFreeCountry DeviceDesktop PC, Windows standalone app (not Windows App Store)Operating SystemWindows 10 My Question or Issue Hi! If I add a song to the queue during a commercial when I already have songs queued, it deletes the queue and only keeps...
Plan Free Country Device Desktop PC, Windows standalone app (not Windows App Store) Operating System Windows 10 My Question or Issue Hi! If I add a song to the queue d...
Regular
1396 Views
3 replies
2 likes
PlanPremiumCountryUSADeviceWindows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD)Operating SystemWindows 10 My Question or Issue Ever since I first downloaded Spotify months ago it has been opening on startup when I turn my computer o...
Plan Premium Country USA Device Windows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD) Operating System Windows 10 My Question or Issue Ever since I first dow...
Visitor
2466 Views
5 replies
5 likes
PlanPremiumCountryUSA DeviceWindows PCOperating SystemWindows 10 My Question or Issue I have had an ongoing issue for many months now, perhaps as long as a year where frequently Spotify Connect won't fully sync it's current state to the application o...
Plan Premium Country USA Device Windows PC Operating System Windows 10 My Question or Issue I have had an ongoing issue for many months now, perhaps as long as a year...
600 Views
0 replies
0 likes
PlanPremiumCountryTW/HKDeviceNotebook Operating SystemWindows 10 v1909My Question or IssueIn some case , the Traditional Chinese version on Windows is not fully translated, which mixed with some English phrase and simplified chinese. Like search bar ...
Plan Premium Country TW/HK Device Notebook Operating System Windows 10 v1909 My Question or Issue In some case , the Traditional Chinese version on Windows is no...
740 Views
0 replies
6 likes
PlanFreeCountryGermanyDevicePCOperating SystemWindows 10Question or Issuehey there,i was starting a playlist for myself. i have another playlist that im browsing through pretty fast listening to like 20 seconds 2 times in the same track. after a good...
Plan Free Country Germany Device PC Operating System Windows 10 Question or Issue hey there, i was starting a playlist for myself. i have another playlist that im browsing through pretty fa...
479 Views
0 replies
0 likes
My friend feed is not updating correctly (dont show recently friends activities from those I am following). DesktopWindows 10 (2019)Most recent spotify version (Yes, I have checked Facebook "Apps" in order to select again "Findind Friends" (I use por...
My friend feed is not updating correctly (dont show recently friends activities from those I am following). Desktop Windows 10 (2019) Most recent spotify version (Yes, I have chec...
474 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S9+, DesktopOperating SystemAndroid, Windows 10 My Question or IssueHello, I have been a premium Spotify user for a little over 5 years and I never really had a problem with the platform until these last coup...
Plan Premium Country USA Device Samsung Galaxy S9+, Desktop Operating System Android, Windows 10 My Question or Issue Hello, I have been a premium Spotify user for a little over 5 ye...
Community Legend
798 Views
1 replies
0 likes
Recently, I've updated my laptop to Windows 10 Version 1903, and my Spotify app doesn't work anymore. I've tried reinstalling, restarting my laptop and everything that I could possibly think. Anyone having the same trouble? or anyone knows how to fix...
Recently, I've updated my laptop to Windows 10 Version 1903, and my Spotify app doesn't work anymore. I've tried reinstalling, restarting my laptop and everything that I could possibly think.&...
Casual Listener
4396 Views
10 replies
0 likes
PlanPremiumDeviceHP OmenOperating SystemWindows 10 My Question or IssueHi, I've set up Spotify to store my offline songs on my hard drive (H:), because I'm trying to keep my Windows drive light, but there's still a folder that weighs about 8GB just o...
Plan Premium Device HP Omen Operating System Windows 10 My Question or Issue Hi, I've set up Spotify to store my offline songs on my hard drive (H:), because I'm trying to keep my Wind...
583 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8, Windows 10 PC (Spotify.exe)Operating SystemAndroid PI, Windows 10 1904 My Question or IssueSporadically, some songs will not show up as liked even though they are in my liked playlist. It is not...
Plan Premium Country United States Device Samsung Galaxy S8, Windows 10 PC (Spotify.exe) Operating System Android PI, Windows 10 1904 My Question or Issue Sporadically, some songs wi...
Music Fan
778 Views
1 replies
0 likes
Plan: PremiumCountry: Canada Device: Desktop PCOperating System: Windows 10 Pro My Question or Issue: Signed up for Spotify Premium Duo account for me and my wife. We both installed the desktop version on our 2 separate Windows 10 machines. When she ...
Plan: Premium Country: Canada Device: Desktop PC Operating System: Windows 10 Pro My Question or Issue: Signed up for Spotify Premium Duo account for me and my wife. We both i...
Casual Listener
1756 Views
4 replies
1 likes
PlanPremiumCountryGermanyDeviceASUS VivoMini PCOperating SystemWindows 10 Home (1909) x64 My Question or IssueI enabled Autoplay and it works properly as soon as an album or playlist is finished playing. However, when I select a specific song individ...
Plan Premium Country Germany Device ASUS VivoMini PC Operating System Windows 10 Home (1909) x64 My Question or Issue I enabled Autoplay and it works properly as soon as an album or ...
428 Views
0 replies
0 likes
Today I activated my Spotify Premium again (I was premium user in the past). Today I downloaded and installed Spotify Windows application for my PC, Windows 10. When I started playing music I noticed under section 'Songs' a song by a singer who's mus...
Today I activated my Spotify Premium again (I was premium user in the past). Today I downloaded and installed Spotify Windows application for my PC, Windows 10. When I started playing music I noticed...
Not applicable
1134 Views
3 replies
0 likes
Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...
Hello, My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t lo...
Music Fan
1892 Views
5 replies
1 likes
PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueWoke up this morning after using Spotify on my desktop app successfully all day yesterday. Now I can't play any songs without getting a message "Spotify can't play the current track....
Plan Premium Country USA Operating System Windows 10 My Question or Issue Woke up this morning after using Spotify on my desktop app successfully all day yesterday. Now I can't play an...
Regular
459 Views
1 replies
0 likes
