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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139211 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139211 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54938 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54938 Views
  • 0 replies
  • 33 likes

THE SOUNDS OF SPOTIFY Playlists not loading

PlanPremiumCountryUSADevice(iPhone X, iPad, Windows)Operating System(iOS 10, Windows 10) My Question or IssueI am trying to browse THE SOUNDS OF SPOTIFY playlists....and the playlists don't load past The Sound of Austropop on every single device I tr...

  • Visitor
  • Plan Premium Country USA Device (iPhone X, iPad, Windows) Operating System (iOS 10, Windows 10)   My Question or Issue I am trying to browse THE SOUNDS OF SPOTIFY playlists....and the ...
  • Loxer
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • loading issues
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! [Win10 desktop] UI Bug in menus

PlanPremiumCountryIsreal Operating Systemwin 10 desktop My Question or Issuethe UI says "copy Spotify URI" instead of URL

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  • Casual Listener
  • Plan Premium Country Isreal     Operating System win 10 desktop   My Question or Issue the UI says "copy Spotify URI" instead of URL 🙂
  • Loxer
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Desktop App Only Plays for 6 Seconds

PlanPremiumCountryUSDeviceLaptopOperating SystemWindows 10 My Question or IssueMy desktop app will only play a song for about 6-8 seconds and then just freeze for no reason and no matter if I skip the whole song or skip 10 seconds the song just will ...

  • Visitor
  • Plan Premium Country US Device Laptop Operating System Windows 10   My Question or Issue My desktop app will only play a song for about 6-8 seconds and then just freeze for no reason a...
  • Loxer
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

is there a way to remove SPECIFIC songs from playlist recomended?

basically, i just keep getting songs i hate in my playlist's recommended section, which is where i used to go for new songs because i don't like any of the spotify generated ones. i just want to make sure these songs i hate stop coming back. also, th...

  • Visitor
  • basically, i just keep getting songs i hate in my playlist's recommended section, which is where i used to go for new songs because i don't like any of the spotify generated ones. i just want to make...
  • ritianfitchett
  • Casual Listener
  • 879 Views
  • 2 replies
  • 0 likes
  • 879 Views
  • 2 replies
  • 0 likes

Spotify doesn't load or play anything

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10My Question or IssueMy spotify doesnt load any music or playlist, when i find a music to play, click on it and nothing happens. On my phone spotify is working.

  • Casual Listener
  • Plan Premium Country Hungary Device PC Operating System Windows 10 My Question or Issue My spotify doesnt load any music or playlist, when i find a music to play, click on it and nothing hap...
  • ListenToGlobal
  • Composer
  • 365 Views
  • 5 replies
  • 0 likes
  • 365 Views
  • 5 replies
  • 0 likes

How do I add my genre to Artist page?

I recently had my Artist page verified and need to add my genre so people can find my music when they browse genres. I don't see any way to do it, is it possible?

  • Newbie
  • I recently had my Artist page verified and need to add my genre so people can find my music when they browse genres. I don't see any way to do it, is it possible?  
  • OneByBoo
  • Community Legend
  • 1912 Views
  • 1 replies
  • 0 likes
  • 1912 Views
  • 1 replies
  • 0 likes

Spotify syncs last played songs between offline devices

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 7 and Windows 10My Question or IssueAfter the recent update, Spotify automatically started to sync played songs and playlists between devices. Previously I was able to listen to a playlist at h...

  • Visitor
  • Plan Premium Country Hungary Device PC Operating System Windows 7 and Windows 10 My Question or Issue After the recent update, Spotify automatically started to sync played songs and playlist...
  • joshp75
  • Regular
  • 567 Views
  • 1 replies
  • 3 likes
  • offline
    Playlist
    sync
  • 567 Views
  • 1 replies
  • 3 likes

How can I stop Spotify from starting when I log into Windows?

Spotify keeps loading when I boot WIndows but I don't want this to happen. There does not seem to be a setting to stop this. Any ideas?

  • Newbie
  •    Spotify keeps loading when I boot WIndows but I don't want this to happen.   There does not seem to be a setting to stop this. Any ideas?
  • FlavouredJelly
  • Music Fan
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Album cover not showing on Discord from local file

https://prnt.sc/niqkvu I'm on Windows 8, & the album cover isn't showing up on Discord. What can I do to make it show?

  • Casual Listener
  • https://prnt.sc/niqkvu I'm on Windows 8, & the album cover isn't showing up on Discord. What can I do to make it show?
  • thxm
  • Newbie
  • 6487 Views
  • 2 replies
  • 0 likes
  • 6487 Views
  • 2 replies
  • 0 likes

Can Spotify add suggestions from my local files

Can Spotify give me suggestions for other artists based upon artists in my local files? In other words can Spotify see the music I already have and make playlist or suggestions based upon that?

  • Regular
  • Can Spotify give me suggestions for other artists based upon artists in my local files? In other words can Spotify see the music I already have and make playlist or suggestions based upon that? &nbs...
  • Snn5
  • Regular
  • 760 Views
  • 2 replies
  • 1 likes
  • 760 Views
  • 2 replies
  • 1 likes

Local files does not detect .MP3 files, does detect .mp3 files

Hopefully this saves some of you some time troubleshooting this. When loading in music through the "Local Files" feature, Spotify does NOT automatically load in files with the .MP3 extension, but does load in files with the .mp3 extension. After seve...

  • Visitor
  • Hopefully this saves some of you some time troubleshooting this.   When loading in music through the "Local Files" feature, Spotify does NOT automatically load in files with the .MP3 extension...
  • JDVB33
  • Casual Listener
  • 2293 Views
  • 2 replies
  • 3 likes
  • bug
    local files
  • 2293 Views
  • 2 replies
  • 3 likes

Non stop syncing/ downloading

PlanPremium DeviceOneplus 6 Operating SystemWindows 8.1 My Question or IssueI've downloaded some playlist for both my Windows and Android. I started to notice that everytime my devices started up, my downloaded playlist redownloads over and over agai...

  • Casual Listener
  • Plan Premium   Device Oneplus 6   Operating System Windows 8.1   My Question or Issue I've downloaded some playlist for both my Windows and Android. I started to notice that ...
  • Salmarita
  • Visitor
  • 1121 Views
  • 6 replies
  • 1 likes
  • 1121 Views
  • 6 replies
  • 1 likes

Facebook won't connect

PlanPremiumCountryNorway All Devices I recently started using an old Spotify account and upgraded to premium, because, long story short, I stopped sharing another user with someone else. I can't seem to connect this old user to Facebook. I've read th...

  • Casual Listener
  • Plan Premium Country Norway   All Devices   I recently started using an old Spotify account and upgraded to premium, because, long story short, I stopped sharing another user with so...
  • ListenToGlobal
  • Composer
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

Need help with downloading the Windows Application Spotify

Operating SystemWindows 10 My Question or IssueI want to get myself the Windows Application instead of the Microsoft Store Spotify.Whenever I uninstall the Microsoft Store Spotify and try to install the Windows Application it just get replaced with t...

  • Visitor
  • Operating System Windows 10   My Question or Issue I want to get myself the Windows Application instead of the Microsoft Store Spotify. Whenever I uninstall the Microsoft Store Spotify and ...
  • ListenToGlobal
  • Composer
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

[Shuffling] Issues with shuffling on both Windows 10 and Android but NOT iOS

PlanFree/PremiumCountrySwedenDeviceWindows 10, Xiaomi Pocophone F1 and iPad 2Operating SystemWindows 10, Android 9 and iOS 9 My Question or IssueDoes anyone else experience the same problem as me? I listen to a lot of spotify, and I have since releas...

  • Music Fan
  • Plan Free/Premium Country Sweden Device Windows 10, Xiaomi Pocophone F1 and iPad 2 Operating System Windows 10, Android 9 and iOS 9   My Question or Issue Does anyone else experience t...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Following Artists Not Being Retained

PlanPremiumCountry DeviceiPhone X, iPad ProOperating SystemWindows 10, WebPlayer My Question or IssueI have added artists using the search facility then selected Following. However when I go to the artist page it does not show as Following. When I go...

  • Regular
  • Plan Premium Country   Device iPhone X, iPad Pro Operating System Windows 10, WebPlayer   My Question or Issue I have added artists using the search facility then selected Followi...
  • greg1704
  • Regular
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts not updating [desktop]

Plan Premium Country United Kingdom Device Desktop Operating System Windows 10 My Question or Issue I've noticed that new episodes of podacts that I follow are not appearing on desktop but are on my phone so I can't listen to them on my pc. Also, all...

  • Casual Listener
  •   Plan Premium Country United Kingdom Device Desktop Operating System Windows 10   My Question or Issue I've noticed that new episodes of podacts that I follow are not...
  • 666hhh
  • Visitor
  • 1685 Views
  • 5 replies
  • 2 likes
  • 1685 Views
  • 5 replies
  • 2 likes

Can't log in / play music on Desktop app

PlanPremiumCountryTurkey DevicePCOperating SystemWindows 10 My Issue Hello,I have been using the Spotify app in my workplace (personal use) behind a corporate proxy with the proxy settings set on the Settings page. However, the app stopped playing an...

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  • Casual Listener
  • Plan Premium Country Turkey   Device PC Operating System Windows 10   My Issue   Hello, I have been using the Spotify app in my workplace (personal use) behind a corporate...
  • WeirdlyDrawnBoy
  • Visitor
  • 537 Views
  • 2 replies
  • 0 likes
  • Login
    proxy
  • 537 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs stop after a few seconds

Since like a few weeks I have the problem, that songs randomly just stop ond my Smartphone and on my Windows Spotify App. I don't really know why but I've found some people with the same problem but the things that helped them, doesn't work for me. W...

  • Casual Listener
  • Since like a few weeks I have the problem, that songs randomly just stop ond my Smartphone and on my Windows Spotify App. I don't really know why but I've found some people with the same problem but ...
  • Guido
  • Spotify Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist ends before the full playlist was played

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueWhen listening to my playlist of 1000+ songs it only plays about 40 songs on shuffle then starts to play music that isn't even on my playlist and I have to shuffle play my play...

  • Visitor
  • Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue When listening to my playlist of 1000+ songs it only plays about 40 songs on shuffle then starts to play mu...
  • Guido
  • Spotify Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes