Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • James335
  • Casual Listener
  • 61044 Views
  • 78 replies
  • 27 likes
  • 61044 Views
  • 78 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 83827 Views
  • 278 replies
  • 22 likes
  • 83827 Views
  • 278 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5988 Views
  • 1 replies
  • 6 likes
  • 5988 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146262 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146262 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution Unable to shuffle liked songs on Windows 10

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue Up until a day or two ago, when I selected "liked songs" in my library, I could select the shuffle icon to shuffle all the songs there. Now the shuffle icon is greyed out an...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue  Up until a day or two ago, when I selected "liked songs" in my library, I could select the sh...
  • Mendocino
  • Casual Listener
  • 1845 Views
  • 4 replies
  • 1 likes
  • 1845 Views
  • 4 replies
  • 1 likes

keyboard shortcut to play 'next track' is now the 'shift' key??????? HELP

I don't know how this happened but now everytime I press shift my song changes and it's really annoying to the point I'm about to say byebye spotify and your stupid shortcuts that I can't even disable????? Does anyone know if I could've mistakenly pr...

  • Newbie
  • I don't know how this happened but now everytime I press shift my song changes and it's really annoying to the point I'm about to say byebye spotify and your stupid shortcuts that I can't even disabl...
  • Zedkan
  • Casual Listener
  • 2367 Views
  • 1 replies
  • 2 likes
  • 2367 Views
  • 1 replies
  • 2 likes

Spotify windows app need help deleting recently played album/playlist

PlanFree/PremiumCountryAustralia Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to delete an album/playlist from in recently played from my home page but it doesn't work. I tried deleting it using the left hand...

  • Casual Listener
  • Plan Free/Premium Country Australia   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm trying to delete an album/playlist from in recently p...
  • Shorn
  • Casual Listener
  • 606 Views
  • 2 replies
  • 0 likes
  • Delete albums
    Recently Played
  • 606 Views
  • 2 replies
  • 0 likes

Spotify can't play this right now.

PlanPremiumCountryTurkeyDeviceDesktop DeviceOperating SystemWindows 10My Question or IssueNo songs play after downloading Netflix. I'm getting an error called Spotify can't play this right now. Since I don't have an internet connection, I am looking ...

  • Casual Listener
  • Plan Premium Country Turkey Device Desktop Device Operating System Windows 10 My Question or Issue No songs play after downloading Netflix. I'm getting an error called Spotify can't play thi...
  • nihatmvardar
  • Casual Listener
  • 430 Views
  • 2 replies
  • 0 likes
  • 430 Views
  • 2 replies
  • 0 likes

Se reproduce música en el web player sin yo haberla puesto

Se reproduce música que yo no pongo. PlanPremiumCountrySpainDeviceHuawei P10Operating SystemWindows 8 My Question or IssueSe reproducen canciones en web player que yo no he puesto. Lo veo en el movil cuando yo no estoy reproduciendo nada en ningún di...

  • Visitor
  • Se reproduce música que yo no pongo.  Plan Premium Country Spain Device Huawei P10 Operating System Windows 8   My Question or Issue Se reproducen canciones en web player que yo ...
  • OneByBoo
  • Roadie
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Unknown Webplayer randomly starts playing

I have only ever used the spotify application. Never once have I touched a webplayer and lately I've had someone listening to terrible music on my spotify. Sometimes they will even interrupt my session. I haven't given my account details to anyone. I...

  • Newbie
  • I have only ever used the spotify application. Never once have I touched a webplayer and lately I've had someone listening to terrible music on my spotify. Sometimes they will even interrupt my sessi...
  • OneByBoo
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • help unknown webplayer stupid
  • 307 Views
  • 1 replies
  • 0 likes

Spotify Strip Getting Cut

PlanPremiumCountryIndia DeviceHP Envy 13tOperating SystemWindows 10 My Question or IssueThe strips on my Home menu when I switch on Spotify appears to cut the Album/Playlist art randomly and I cannot even scroll left or right. I have attached a pictu...

Annotation 2020-04-30 132648.png
  • Newbie
  • Plan Premium Country India   Device HP Envy 13t Operating System Windows 10   My Question or Issue The strips on my Home menu when I switch on Spotify appears to cut the Album/Pl...
  • 300 Views
  • 0 replies
  • 1 likes
  • 300 Views
  • 0 replies
  • 1 likes

Can't delete local files that are in "liked songs" playlist.

So i saw that there are multiple posts on this already, but i've tried all resolutions and can't find a fix for it. To my Problem: in my "liked songs" there it shows local files some from 2018 some from 2019 that were once added to spotify but as of ...

  • Newbie
  • So i saw that there are multiple posts on this already, but i've tried all resolutions and can't find a fix for it.  To my Problem: in my "liked songs" there it shows local files some from 20...
  • dinomight
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Playing the wrong playlist that

Through out the day, my Spotify account has been acting strange. Ever time I click a playlist it always takes a while to load the song. This is not on my part because my internet is perfectly fine. When ever I click shuffle my playlist, it always pla...

  • Visitor
  •      Through out the day, my Spotify account has been acting strange. Ever time I click a playlist it always takes a while to load the song. This is not on my part because my internet ...
  • OneByBoo
  • Roadie
  • 854 Views
  • 1 replies
  • 0 likes
  • 854 Views
  • 1 replies
  • 0 likes

How do you organise your playlists/library?

Hi there all. So, as the subject says, how do you organise your playlists? I find spotify's ability to manage playlist incredibly subpar, and I don't believe they're about to do anything about it soon, instead focusing on crappy social features, rath...

  • Roadie
  • Hi there all.   So, as the subject says, how do you organise your playlists?   I find spotify's ability to manage playlist incredibly subpar, and I don't believe they're about to do...
  • mindecosta
  • Regular
  • 15018 Views
  • 13 replies
  • 9 likes
  • Linux
    Mac
    Windows
  • 15018 Views
  • 13 replies
  • 9 likes

Superuser Contribution Why is my Spotify randomly playing music?

PlanPremium CountryFinland My Question or IssueMy Spotify starts randomly playing certain music that I don't listen to, turns the shuffle and repeat buttons on, likes certain songs and follows certain artists and playlists. I know that no one has con...

  • Visitor
  • Plan Premium   Country Finland   My Question or Issue My Spotify starts randomly playing certain music that I don't listen to, turns the shuffle and repeat buttons on, likes certain ...
  • RPF
  • Visitor
  • 6457 Views
  • 3 replies
  • 0 likes
  • 6457 Views
  • 3 replies
  • 0 likes

Humming is...not fun anymore

PlanPremiumCountryCanadaDeviceWindows (App and Web), AndroidOperating SystemAndroid Oreo, Windows 10, Ubuntu 20.04 My Question or IssueHi everyone, I wonder if someone can help me. I don't why but I'm the only one in my friends group that the lyrics ...

  • Regular
  •   Plan Premium Country Canada Device Windows (App and Web), Android Operating System Android Oreo, Windows 10, Ubuntu 20.04   My Question or Issue Hi everyone,   I wo...
  • 401 Views
  • 0 replies
  • 2 likes
  • 401 Views
  • 0 replies
  • 2 likes

Can't fix "Error code 4" no matter what I try

PlanPremiumDevicePC (connected to LAN)Operating SystemWindows 10 My Question or Issue Hello Spotify community, This is the second or third time I am returning to the forum with this issue.My Spotify keeps giving me the famous "No internet connection ...

  • Regular
  • Plan Premium Device PC (connected to LAN) Operating System Windows 10   My Question or Issue   Hello Spotify community,   This is the second or third time I am returning to ...
  • OneByBoo
  • Roadie
  • 755 Views
  • 2 replies
  • 1 likes
  • 755 Views
  • 2 replies
  • 1 likes

Windows 10 app won't update the recently played artists at all.

Windows 10 app (version 1.1.31.703.g256add22) hasn't updated the front-page where it's supposed to show recently listened at all lately (gone actually for many months, I think this started late last year).First of all, whenever I used my iPhone or iP...

  • Roadie
  • Windows 10 app (version 1.1.31.703.g256add22) hasn't updated the front-page where it's supposed to show recently listened at all lately (gone actually for many months, I think this started late last ...
  • Innocent_Excel
  • Roadie
  • 682 Views
  • 5 replies
  • 2 likes
  • 682 Views
  • 5 replies
  • 2 likes

Spotify Desktop app won't play when music is connected to bluetooth devices

PlanFree/PremiumCountryGermanyDeviceLenovo Yoga Operating SystemWindows 10 My Question or IssueWhen my airpods pro are connected to my Lenovo Yoga 310 running on windows 10 the music on my spotify desktop app will play but without playing the song, m...

  • Visitor
  • Plan Free/Premium Country Germany Device Lenovo Yoga  Operating System Windows 10   My Question or Issue When my airpods pro are connected to my Lenovo Yoga 310 running on windows...
  • 294 Views
  • 0 replies
  • 1 likes
  • 294 Views
  • 0 replies
  • 1 likes

Superuser Contribution 'Spotify can't play this right now. If you have the file on your computer you can import it.' Error

So I know a lot of people have encountered this error before and I have checked all the possible solutions online. I hope someone can provide me a new solution that I haven't tried. I really love those songs, they are important to me (actually evey s...

  • Casual Listener
  • So I know a lot of people have encountered this error before and I have checked all the possible solutions online. I hope someone can provide me a new solution that I haven't tried. I really love tho...
  • Elena
  • Moderator
  • 1066 Views
  • 5 replies
  • 0 likes
  • Desktop
    Mobile use
  • 1066 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify attempts to open then just shuts down

PlanPremiumCountryUSADeviceWindows DesktopOperating SystemWindows 10 1909 Build 18363.535 My Question or IssueSpotify auto updated yesterday and now it will not run. It attempts to start up then closes down. I uninstalled today and reinstalled v1.1.2...

  • Roadie
  • Plan Premium Country USA Device Windows Desktop Operating System Windows 10 1909 Build 18363.535   My Question or Issue Spotify auto updated yesterday and now it will not run.  It...
  • Xenia
  • Moderator
  • 19142 Views
  • 115 replies
  • 14 likes
  • 19142 Views
  • 115 replies
  • 14 likes

Solved!! Drag songs to sort in own list

PremiumCountryArgentinaDevicewindows 10 My Question or Issuei can t drag songs to order them in my own created list, but in other list that it s mine i can, i don t know why with 1 can do it and with the other not. In both i can arrenge by theme or a...

  • Casual Listener
  • Premium Country Argentina Device windows 10     My Question or Issue i can t drag songs to order them in my own created list, but in other list that it s mine i can, i don t know wh...
  • dinomight
  • Spotify Star
  • 1595 Views
  • 3 replies
  • 0 likes
  • 1595 Views
  • 3 replies
  • 0 likes

[Desktop][Connect] Error code while logging in to my desktop app (error code 5)

Hi community!After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log into my account. I've logged out but when I've tried to ...

  • Visitor
  • Hi community! After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log int...
  • 649 Views
  • 0 replies
  • 0 likes
  • Connect
    Desktop
  • 649 Views
  • 0 replies
  • 0 likes

Spotify Issue

PlanFree/Premium Operating SystemWindows 10 Home My Question or Issue so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up. usually theres a picture on the left to the song. i was wondering if theres a ...

f.JPG
  • Visitor
  • Plan Free/Premium   Operating System Windows 10 Home   My Question or Issue  so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up...
  • OneByBoo
  • Roadie
  • 376 Views
  • 1 replies
  • 0 likes
  • song icon
    song icon not showing up
  • 376 Views
  • 1 replies
  • 0 likes