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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84078 Views

40 replies

68 likes

  • 84078 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797528 Views

505 replies

64 likes

  • 797528 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24386 Views

26 replies

7 likes

  • 24386 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3091 Views

0 replies

4 likes

  • 3091 Views
  • 0 replies
  • 4 likes

Followed playlist not updating on desktop

PlanPremium Family AccountCountryUnited StatesDeviceDell laptopOperating SystemWindows 10 My Question or IssueA playlist that I follow does not have the most up-to-date version on the web player. When I look at it on the web player, 4 hours of songs ...

Casual Listener

Plan Premium Family Account Country United States Device Dell laptop Operating System Windows 10   My Question or Issue A playlist that I follow does not have the most up-to-date versi...

Mwilkosz

Casual Listener

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows Desktop can't disable Shuffle

PlanFreeCountryUnited Kingdom (England)DeviceWindows PC + Google HomeOperating SystemWindows 10 My Question or IssueIn the past, when using the Desktop App on my Windows 10 PC to control music streaming from my Google Home Mini, I've been able to hav...

Newbie

Plan Free Country United Kingdom (England) Device Windows PC + Google Home Operating System Windows 10   My Question or Issue In the past, when using the Desktop App on my Windows 10 P...

Ivan

Spotify Legend

1225 Views

1 replies

1 likes

  • 1225 Views
  • 1 replies
  • 1 likes

Superuser Contribution Impossible to remove items from Recently Played

As you know, if you remove something from Recently Played list, it continues showing on Home, under Recently Played.I've seen many complaints about this, and Spotify guys allways answer something like "If you don't enjoy this feature, post an idea".G...

Newbie

As you know, if you remove something from Recently Played list, it continues showing on Home, under Recently Played. I've seen many complaints about this, and Spotify guys allways answer something l...

Katerina

Spotify Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Allow upload of screen shots when reporting bugs

Sometimes a picture is worth 1,000 words which is why it would be a great idea to allow users to upload screen shots which clearly shows UI and other issues.

Regular

Sometimes a picture is worth 1,000 words which is why it would be a great idea to allow users to upload screen shots which clearly shows UI and other issues.

james_blonde

Regular

1818 Views

6 replies

0 likes

Desktop
Other
  • 1818 Views
  • 6 replies
  • 0 likes

Superuser Contribution No aparece ninguna cancion, album vacios

PlanFreeCountryPeruOperating SystemWindows 10My Question or IssueTengo problemas con el app de spotify para windows 10. Los albums salen vacios, sin canciones. Todas las playlist me aparecen vacias. Algunas canciones que aparecen, no se reproducen, s...

Visitor

Plan Free Country Peru Operating System Windows 10 My Question or Issue Tengo problemas con el app de spotify para windows 10. Los albums salen vacios, sin canciones. Todas las playlist me apa...

Mario

Spotify Legend

2065 Views

1 replies

0 likes

  • 2065 Views
  • 1 replies
  • 0 likes

Solved!! I cannot change my album art.

I have checked youtube videos, reinstalled spotify and restarted my pc, still nothing. Does anyone else have this problem? 

Casual Listener

I have checked youtube videos, reinstalled spotify and restarted my pc, still nothing. Does anyone else have this problem?  

EthanS1

Community Legend

1378 Views

3 replies

0 likes

album art
Help
  • 1378 Views
  • 3 replies
  • 0 likes

Superuser Contribution can't upload a cover

Hi, there! So, I got a problem. I wanted to upload a cover but it didn’t work for some reason. I tried every solution I could find. I logged out and in, I took a look at my settings, and I looked for a tutorial on YouTube. But no – oh – pe! I can’t u...

Visitor

Hi, there!   So, I got a problem. I wanted to upload a cover but it didn’t work for some reason. I tried every solution I could find. I logged out and in, I took a look at my settings, and I l...

Scyasa

Visitor

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution local files on desktop verion and mobile phone

PlanPremiumCountryGermanyDevicePC and IPhone SEOperating SystemIOS 13.3.1 , Windows 10 My Question or IssueSo after I found out that it's currently impossible to add local music to Spotify on the Windows 10 Desktop App, I tried a different way to get...

Casual Listener

Plan Premium Country Germany Device PC and IPhone SE Operating System IOS 13.3.1 , Windows 10   My Question or Issue So after I found out that it's currently impossible to add local mu...

Elena

Moderator

1021 Views

3 replies

0 likes

  • 1021 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Missing "Connect to Facebook" and "Local Files" options in settings

PlanPremiumCountryUnited StatesDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueI've been trying to find the option for "connect to Facebook" and the option to add local files, which my friends said were in my settings. I don't see ei...

Visitor

Plan Premium Country United States Device Asus Zenbook Operating System Windows 10   My Question or Issue I've been trying to find the option for "connect to Facebook" and the option t...

Mario

Spotify Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collapse arrow not working properly

PlanPremiumCountryBelgiumDeviceDell laptopOperating SystemWindows 10 My Question or IssueSince a few weeks, when I click on the collapse arrow next to a playlist, all information in the playlist area disappears. It only reappears when I scroll over t...

Music Fan

Plan Premium Country Belgium Device Dell laptop Operating System Windows 10   My Question or Issue Since a few weeks, when I click on the collapse arrow next to a playlist, all informa...

Mario

Spotify Legend

529 Views

3 replies

0 likes

  • 529 Views
  • 3 replies
  • 0 likes

Solved!! turning spotify off

how do i keep spotify from starting every time i start my computer,, ive looked in settings and theres nothing there,, if i want Spotify on ill turn it on,,,i DONT want it turning its self on when i start my computer.

Casual Listener

how do i keep spotify from starting every time i start my computer,, ive looked in settings and theres nothing there,,  if i want Spotify on ill turn it on,,,i DONT want it turning its self on&n...

ramath

Casual Listener

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

[Desktop] Missing HOME tab

My home screen is missing when the app is restart from any reasons. My solution is log out my account and re-login that. I want to another solution from you people. (Sorry for my english. I don't now very well the language.)

Visitor

My home screen is missing when the app is restart from any reasons. My solution is log out my account and re-login that. I want to another solution from you people. (Sorry for my english. I don't now...

user-removed

Not applicable

1136 Views

1 replies

0 likes

home button
Homepage
Windows 10
Windows 10 Store
  • 1136 Views
  • 1 replies
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Superuser Contribution Why does my Spotify UI look like this?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueWhere is the TITLE, ARTIST, ALBUM, DATE, TIME column?

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Where is the TITLE, ARTIST, ALBUM, DATE, TIME ...

Xenia

Moderator

631 Views

3 replies

0 likes

  • 631 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't change any of the details of a playlist

PlanFreeCountryUKDevice(desktop computer)Operating System(Windows 10) My Question or IssueI'm using the desktop app on windows 10 and trying to edit the details of a playlist such as adding a description or changing the image.The playlist is mine. It...

Casual Listener

Plan Free Country UK Device (desktop computer) Operating System (Windows 10)   My Question or Issue I'm using the desktop app on windows 10 and trying to edit the details of a playlist...

Xenia

Moderator

2749 Views

5 replies

3 likes

image
  • 2749 Views
  • 5 replies
  • 3 likes

Superuser Contribution Two specific albums will not disappear from my recently played list.

PlanPremiumCountryUnited KingdomDeviceOperating SystemWindows 10My Question or IssueThere's two albums on the home spotify page that simply will not disappear from the recently played section. I have cleared out all the recently played items from the...

Casual Listener

Plan Premium Country United Kingdom Device Operating System Windows 10 My Question or Issue There's two albums on the home spotify page that simply will not disappear from the recently played...

Peter

Spotify Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot listen to local files

PlanPremiumCountryIrelandDevicePCOperating SystemWindows 10 My Question or IssueI have recently moved to a new account, and it appears there is a difference in UI whenever I switch accounts. Under the new UI I cannot access my local files and add the...

Casual Listener

Plan Premium Country Ireland Device PC Operating System Windows 10   My Question or Issue I have recently moved to a new account, and it appears there is a difference in UI whenever I ...

Peter

Spotify Legend

608 Views

3 replies

1 likes

  • 608 Views
  • 3 replies
  • 1 likes

Superuser Contribution Not show the functions local files

PlanoPremiumPaísBrasilDispositivoDesktopSistema OperacionalWindows 10 Minha pergunta ou questãoThe function of local files and editing the photo of the playlist does not appear

Casual Listener

Plano Premium País Brasil Dispositivo Desktop Sistema Operacional Windows 10   Minha pergunta ou questão The function of local files and editing the photo of the playlist does not appe...

SnavsBrozoski

Casual Listener

810 Views

4 replies

0 likes

  • 810 Views
  • 4 replies
  • 0 likes

Profile Picture Won't Change

PlanFreeCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueSo a couple of weeks ago, I went to change my profile pic. On my profile it changed, but in the top right hand corner, it displayed my old profile pic. When I closed down the ...

Visitor

Plan Free Country   Device Laptop Operating System Windows 10   My Question or Issue So a couple of weeks ago, I went to change my profile pic. On my profile it changed, but in th...

ParentalControl

Composer

1368 Views

2 replies

4 likes

Help
Profile Pic
Windows
  • 1368 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Spotify Signin Error

PlanPremiumCountryNew ZealandDeviceDesktop WindowsOperating SystemWindows 10 My Question or IssueEvery time I close Spotify and reopen it, I get signed out and when I try to sign back in it gives me this error message but eventually signs me in after...

Casual Listener

Plan Premium Country New Zealand Device Desktop Windows Operating System Windows 10   My Question or Issue Every time I close Spotify and reopen it, I get signed out and when I try to ...

ThomasHartwey

Casual Listener

1687 Views

4 replies

0 likes

  • 1687 Views
  • 4 replies
  • 0 likes

Spotify says no connection but the rest of my PC has no issues

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

skroon19

Composer

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes