Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
46503 Views
77 replies
26 likes

46503 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
73005 Views
268 replies
21 likes

73005 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5128 Views
1 replies
6 likes

5128 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145189 Views
0 replies
26 likes
Mac
Windows

145189 Views
0 replies
26 likes

Solved!! A song that won't play

I'm using free Spotify on a Windows laptop. And i live in Turkey. So recently i found a song that won't play. "Yüksek Dağlara Doğru" by "Koliva" in the playlist with the same name as the song. It's the first song of the playlist. It's name is written...

LazOyuncu61
Casual Listener
I'm using free Spotify on a Windows laptop. And i live in Turkey. So recently i found a song that won't play. "Yüksek Dağlara Doğru" by "Koliva" in the playlist with the same name as the son...
2020-04-08 9:51:13 PM
2020-04-09 10:50:41 PM
LazOyuncu61
Casual Listener
445 Views
2 replies
0 likes

445 Views
2 replies
0 likes

Recently Played not updating

PlanPremiumCountry Device(iPhone 7 Plus, Windows 10) My Question or Issue My recently played (under the home tab) is not updating on any of my devices. I have logged out on all devices and it is still not updating. It shows playlists that I played mo...

otter010
Casual Listener
Plan Premium Country Device (iPhone 7 Plus, Windows 10) My Question or Issue My recently played (under the home tab) is not updating on any of my devices...
2020-04-09 3:58:52 PM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Volume goes up and down

PlanPremium DevicePCOperating SystemWindows 10 and Ubuntu, 64 bits My Question or IssueVolume goes up and down, no matter the normalization or hardware acceleration settings.This problem is really old it is really time to fix this annoying thing!

maddrum9
Casual Listener
Plan Premium Device PC Operating System Windows 10 and Ubuntu, 64 bits My Question or Issue Volume goes up and down, no matter the normalization or hardware acceleration sett...
2020-04-09 12:20:33 PM
190 Views
0 replies
0 likes

190 Views
0 replies
0 likes

Spotify crashing after screen timeout

Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I reinstalled windows but then I don't think windows is ...

user-removed
Visitor
Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I rei...
2020-04-08 3:08:08 PM
2020-04-09 11:42:09 AM
OneByBoo
Roadie
369 Views
1 replies
1 likes

369 Views
1 replies
1 likes

Solved!! My list of liked songs appears as empty

PlanFreeCountryBrasilOperating SystemWindows 10 My Question or IssueIt only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs will appear here'' as if I didn't like any song so far. If i use other devi...

user-removed
Visitor
Plan Free Country Brasil Operating System Windows 10 My Question or Issue It only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs wil...
2020-04-06 4:11:31 PM
2020-04-09 10:00:08 AM
OneByBoo
Roadie
3360 Views
5 replies
0 likes

3360 Views
5 replies
0 likes

Spotify missing files

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 Pro My Question or IssueWhen I try to play music on Spotify for desktop, spotify doesn't play and instead tells me "Spotify can't play this right now, if you have the file on your computer yo...

Smjunk
Visitor
Plan Premium Country Norway Device PC Operating System Windows 10 Pro My Question or Issue When I try to play music on Spotify for desktop, spotify doesn't play and instead tells me ...
2020-04-08 12:50:57 AM
2020-04-09 9:56:43 AM
Emilia_8
Community Legend
2324 Views
1 replies
0 likes

2324 Views
1 replies
0 likes

Don't play this song anymore

PlanPremiumCountryUSADevicePCOperating SystemWindowsMy Question or IssueI'd like to select the option to stop a certain song from being played on my account, but I don't see the option in the drop down menu. I swear, I used to have this option and I ...

jnb544
Visitor
Plan Premium Country USA Device PC Operating System Windows My Question or Issue I'd like to select the option to stop a certain song from being played on my account, but I don't see the opt...
2020-04-09 4:48:31 AM
2020-04-09 9:43:14 AM
Emilia_8
Community Legend
426 Views
1 replies
1 likes

426 Views
1 replies
1 likes

Automatic Queue

PlanFreeCountryUSDeviceSurface ProOperating SystemWindows 10 My Question or Issue I know that changes have been made to Spotify Free in the last year, but I've been having a hard time finding out exactly what changed and why. I am in the middle of a ...

MHanna28
Visitor
Plan Free Country US Device Surface Pro Operating System Windows 10 My Question or Issue I know that changes have been made to Spotify Free in the last year, but I've been ha...
2020-04-08 12:33:41 AM
953 Views
0 replies
0 likes

953 Views
0 replies
0 likes

Crossfade Issue

PlanPremiumCountry CanadaDeviceOmen Gaming LaptopOperating SystemWindows 10My Question or IssueI have crossfade enabled and Automix off. There is only a crossfade on my songs whenever I queue them. When they're just playing normally in a playlist, it...

jwharton16
Casual Listener
Plan Premium Country Canada Device Omen Gaming Laptop Operating System Windows 10 My Question or Issue I have crossfade enabled and Automix off. There is only a crossfade on my...
2020-04-08 9:42:41 PM
378 Views
0 replies
0 likes
Crossfade

378 Views
0 replies
0 likes

New releases not updating

PlanFree/PremiumCountryNew ZealandDevice(PC)Operating System(Windows 10) My Question or IssueUnder the main Browse page there is a tab for New Releases.Up until a few weeks ago the new release albums etc were updated.This has now stopped updating.Tri...

Head_007
Visitor
Plan Free/Premium Country New Zealand Device (PC) Operating System (Windows 10) My Question or Issue Under the main Browse page there is a tab for New Releases. Up until a few weeks...
2019-10-04 3:45:58 AM
2020-04-08 4:11:39 PM
kudepi
Music Fan
1286 Views
4 replies
8 likes

1286 Views
4 replies
8 likes

Superuser Contribution Spotify constantly skipping songs

Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would it reinstall etc. Spotify works fine when set to my...

cowardbevan
Visitor
Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would ...
2020-04-08 10:20:50 AM
2020-04-08 1:21:23 PM
Ivan
Spotify Legend
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Superuser Contribution Random device does not disconnect from my Spotify account after logging off ALL

So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after that I made "log off all" so all devices would log ou...

dergamefan234
Regular
So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after th...
2020-04-07 9:21:18 PM
2020-04-08 1:18:06 PM
Ivan
Spotify Legend
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

Solved!!Superuser Contribution Opens on startup no matter what

PlanPremiumCountryEstoniaOperating SystemWindows 10 (Version 1909)My Question or IssueSpotify opens on startup no matter what I do. I have disabled it in the task manager, I have changed the advanced settings and another solution which tells me to di...

erxer
Casual Listener
Plan Premium Country Estonia Operating System Windows 10 (Version 1909) My Question or Issue Spotify opens on startup no matter what I do. I have disabled it in the task manager, I have change...
2020-04-07 12:02:33 PM
2020-04-08 1:08:00 PM
Ivan
Spotify Legend
747 Views
3 replies
0 likes

747 Views
3 replies
0 likes

Spotify using excessive Disk IO when playing via Sonos

PlanPremiumCountryUS DeviceDesktop Windows 10 & Sonos speakersOperating SystemWindows 10 My Question or IssueI've been playing Spotify today via my Sonos speakers.. Thus all the music playing shouldn't be going through my desktop computer, as Sonos c...

drierp
Casual Listener
Plan Premium Country US Device Desktop Windows 10 & Sonos speakers Operating System Windows 10 My Question or Issue I've been playing Spotify today via my Sonos s...
2020-03-31 12:25:07 AM
2020-04-08 12:05:30 PM
drierp
Casual Listener
334 Views
2 replies
0 likes

334 Views
2 replies
0 likes

Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes

PlanPremiumrecently upgraded from Free and never had any problems beforeCountryGermanyDeviceComputerOperating SystemWindows 10 My Question or IssueI recently upgraded from Spotify free where I never had any problems. When I upgraded (in December) I m...

lord_lol
Newbie
Plan Premium recently upgraded from Free and never had any problems before Country Germany Device Computer Operating System Windows 10 My Question or Issue I recently upgraded from ...
2020-01-16 12:17:16 PM
2020-04-08 8:28:32 AM
Joub
Visitor
1734 Views
5 replies
1 likes
Crash
Windows 10

1734 Views
5 replies
1 likes

windows show same song when different song is playing

PlanFree/PremiumCountrycanadaDevicecomputerOperating System Windows 10 My Question or Issueplaying spotify on the google home and then control it from the computer. it shows same song that was playing when i opened it and plays a different song. i re...

wq04lvwiyqmwios
Visitor
Plan Free/Premium Country canada Device computer Operating System Windows 10 My Question or Issue playing spotify on the google home and then control it from the computer. it s...
2020-04-07 12:01:53 AM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

Solved!! [Desktop] Album art disappared from the playing track and doesn't want to show again

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueFirst the album art was blank on desktop when playing a track, and would only show when you minimized it. Now the little arrow is gone and the album art won't show at all....

fantasypark
Music Fan
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue First the album art was blank on desktop when playing a track, and would only show when you min...
2020-04-07 9:24:51 PM
2020-04-07 10:26:16 PM
fantasypark
Music Fan
517 Views
2 replies
0 likes

517 Views
2 replies
0 likes

Sound stops when volume is too low

PlanPremiumCountryThe NetherlandsDevice PCOperating SystemWindows 10 My Question or IssueWhen my volume is quite low, it seems like spotify doesn't recognize the sound at all. It just stops playing the sound, for example in some low volume parts of s...

Rickvb
Newbie
Plan Premium Country The Netherlands Device PC Operating System Windows 10 My Question or Issue When my volume is quite low, it seems like spotify doesn't recognize the...
2020-04-07 9:30:35 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Superuser Contribution Desktop app loses synchronization with other players

PlanPremiumCountryUSDevicePCOperating SystemWindows 10Version1.1.29.592.gf0779179My Question or IssueI use the desktop Spotify application to control Spotify on another device . Lately the desktop player has stopped synchronizing and no longer shows ...

Au70
Casual Listener
Plan Premium Country US Device PC Operating System Windows 10 Version 1.1.29.592.gf0779179 My Question or Issue I use the desktop Spotify application to control Spotify on another device ....
2020-04-01 4:51:07 PM
2020-04-07 5:37:58 PM
Au70
Casual Listener
502 Views
4 replies
1 likes

502 Views
4 replies
1 likes

Stop Spotify PC turning on computer

PlanPremiumCountryUSADeviceiPhone XR and Windows PCOperating SystemLatest iOS & Windows Release My Question or IssueI was wishing to find a setting to stop my PC Spotify app from waking up my computer from sleep when I play Spotify from my phone. For...

Mikeeyy_
Visitor
Plan Premium Country USA Device iPhone XR and Windows PC Operating System Latest iOS & Windows Release My Question or Issue I was wishing to find a setting to stop my PC Spotify ...
2020-04-07 9:25:24 AM
2020-04-07 4:59:14 PM
OneByBoo
Roadie
961 Views
1 replies
0 likes

961 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts