Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

16407 Views

115 replies

53 likes

  • 16407 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2647 Views

16 replies

3 likes

Possible Bug
  • 2647 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

6097 Views

40 replies

2 likes

  • 6097 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10329 Views

0 replies

4 likes

  • 10329 Views
  • 0 replies
  • 4 likes

Solved!! Local Files don't refresh

Hi, I've got the problem that when I change something in my local files (in Windows Explorer), e.g. remove a folder, rename a folder or relocate it, Spotify doesn't "get it" and shows the files multiple times (some gray) or isn't able to play them (e...

Regular

Hi, I've got the problem that when I change something in my local files (in Windows Explorer), e.g. remove a folder, rename a folder or relocate it, Spotify doesn't "get it" and shows the files multi...

D3adbolt

Newbie

3893 Views

3 replies

0 likes

Windows
  • 3893 Views
  • 3 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryUKDeviceWindows PCOperating SystemWindows 10 My Question or IssueI keep getting the message in the title appear on my spotify, it happens when i try and play any song from any playlist, it skips through the whole thing and then disp...

Visitor

Plan Premium Country UK Device Windows PC Operating System Windows 10   My Question or Issue I keep getting the message in the title appear on my spotify, it happens when i try and pla...

1262191564

Newbie

692 Views

2 replies

1 likes

  • 692 Views
  • 2 replies
  • 1 likes

Can't resume playback after some time

Plan:PremiumCountryChileDeviceHP ProbookOperating SystemFedora Linux(Chrome Version 83.0.4103.116 (Official Build)) My Question or IssueAfter a while of playback being paused, for periods as short as 1 hour, I can't resume playback and I get the foll...

Casual Listener

Plan: Premium Country Chile Device HP Probook Operating System Fedora Linux(Chrome Version 83.0.4103.116 (Official Build))   My Question or Issue After a while of playback being paused...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to play Artist Radio

I'm unable to play Artist Radio for Keith Jarrett - web player says 'Error Could not load this playlist' and android player says 'Missing Playlist This playlist is no longer valid. Please try another one' PlanPremiumCountryUSADeviceandroid, web Opera...

Music Fan

I'm unable to play Artist Radio for Keith Jarrett - web player says 'Error Could not load this playlist' and android player says 'Missing Playlist This playlist is no longer valid. Please try another...

Krause

Visitor

2233 Views

4 replies

2 likes

  • 2233 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution New user. Can't seem to get going with Spotify. Totally confused

PlanFreeCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueNew User. Worked okay 1st time but now, 2nd time I tried to use Spotify, it just scrolls through a playlist without playing. Haven't got a clue why or what to do as this is ...

Casual Listener

Plan Free Country UK Device Desktop Operating System Windows 10   My Question or Issue New User. Worked okay 1st time but now, 2nd time I tried to use Spotify, it just scrolls thr...

TheRave

Casual Listener

766 Views

3 replies

0 likes

  • 766 Views
  • 3 replies
  • 0 likes

Liked songs not appearing as liked in the Album they come from

PremiumWindows 10 (may apply to other platforms) Quite often songs which I have liked in my Artists library from an album, appear as liked in my artists library , but not in the album when I access the album via the artists' page. If I play a track f...

Roadie

Premium Windows 10 (may apply to other platforms)   Quite often songs which I have liked in my Artists library from an album, appear as liked in my artists library , but not in the album when...

MarkWilliams123

Roadie

1264 Views

5 replies

0 likes

  • 1264 Views
  • 5 replies
  • 0 likes

Solved!! No album display

PlanFreeCountry DeviceAcer Aspire (2019)Operating SystemWindows 10 My Question or Issuehey guys i don't know if this has already been addressed but, i recently created a few playlists with all the artists i want. the playlist below is the first of th...

Casual Listener

  Plan Free Country   Device Acer Aspire (2019) Operating System Windows 10   My Question or Issue hey guys i don't know if this has already been addressed but, i recently c...

CollinD72

Casual Listener

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Desktop won't resume playback after a period of inactivity

PlanPremiumCountryChileDeviceHP ProbookOperating SystemFedora Linux 31BrowserChrome 83.0.4103.116 (Official Build) My Question or IssueAfter a while of inactivity on the desktop player, generally 12 hours (sometime less),I can't resume the playback. ...

Casual Listener

Plan Premium Country Chile Device HP Probook Operating System Fedora Linux 31 Browser Chrome 83.0.4103.116 (Official Build)  My Question or Issue After a while of inactivity on t...

269 Views

0 replies

0 likes

Desktop
  • 269 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant play any music on spotify for windows

PlanPremiumCountryNew ZealandDevicePCOperating SystemWindows 10 My Question or Issue Im not able to play any music on spotify for windows. If i start a playlist in will skip form all the music without playing anything. If I click an individual song i...

Casual Listener

Plan Premium Country New Zealand Device PC Operating System Windows 10   My Question or Issue   Im not able to play any music on spotify for windows. If i start a playlist in wil...

redsd

Music Fan

950 Views

5 replies

1 likes

  • 950 Views
  • 5 replies
  • 1 likes

Local files greyed out and some not appearing

PlanFreeCountryHong KongDevicePCOperating SystemWindows 7 My Question or IssueThe story begins when I downloaded some new songs and added to my local file, but Spotify isn't showing those newly added songs.And so I followed this "solution"https://com...

Regular

Plan Free Country Hong Kong Device PC Operating System Windows 7   My Question or Issue The story begins when I downloaded some new songs and added to my local file, but Spotify is...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Superuser Contribution Fix Songs skipping quickly rapidly and not playing at all

PlanPremiumCountryUS DeviceDell XPSOperating SystemWindows 10 Go to "Settings - Sound - Advance sound options - App Volume and device preferences - Reset" You may need to close and open Spotify.

Casual Listener

Plan Premium Country US   Device Dell XPS Operating System Windows 10   Go to "Settings - Sound - Advance sound options - App Volume and device preferences - Reset" You may need t...

Ivan

Spotify Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Spotify Rapidly Skipping Songs

Spotify will not play a single song for more than a fraction of a second, skipping songs at the speed of light. I've tried almost EVERYTHING from drivers to uninstalling reinstalling, restarting and updating my pc, updating spotify, using a vpn, gett...

Casual Listener

Spotify will not play a single song for more than a fraction of a second, skipping songs at the speed of light. I've tried almost EVERYTHING from drivers to uninstalling reinstalling, restarting and ...

bradwsharpb

Casual Listener

876 Views

3 replies

1 likes

  • 876 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution FRIEND ACTIVITY STOPPED WORKING SUDDENLY. (WINDOWS)

PlanPremiumCountryIndia DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueMy Spotify desktop app was not connecting to my facebook friends to show friends activity. It showed an error " Sorry, we couldn't load friends to follow." Howe...

Casual Listener

Plan Premium Country India   Device Lenovo Laptop Operating System Windows 10   My Question or Issue My Spotify desktop app was not connecting to my facebook friends to show frie...

Ivan

Spotify Legend

1606 Views

1 replies

0 likes

  • 1606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend Feed not working

PlanFree/PremiumCountryAustraliaDevice(Lenovo)Operating System(Windows 10) My Question or IssueMy Spotify friend feed doesn't come up with most of the people I follow only 2 of the like 20 people show up on the friend feed show up.Please help

Visitor

  Plan Free/Premium Country Australia Device (Lenovo) Operating System (Windows 10)   My Question or Issue My Spotify friend feed doesn't come up with most of the people I follow...

Ivan

Spotify Legend

517 Views

1 replies

1 likes

  • 517 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify in Windows 10 behaving as if it is logged into a different account.

PlanPremium CountryNew ZealandDeviceHP Spector Operating SystemWindows 10 My Question or IssueConnect is not working, windows 10 behaves as if it is logged into a different account. This started happening after the recent update. I would prefer Conne...

Casual Listener

Plan Premium  Country New Zealand Device HP Spector  Operating System Windows 10   My Question or Issue Connect is not working, windows 10 behaves as if it is logged into a d...

FallOfAll

Casual Listener

670 Views

3 replies

0 likes

  • 670 Views
  • 3 replies
  • 0 likes

Bug: Song Images really big at Home Screen

PlanStudent PremiumCountryIndonesiaDeviceHP Envy x360 "13 ConvertibleOperating SystemWindows 10 64bit My Question or IssueI am sure one of Spotify programmer messed up the code and makes all song pictures at home screen really big like this:Let me kn...

Visitor

Plan Student Premium Country Indonesia Device HP Envy x360 "13 Convertible Operating System Windows 10 64bit   My Question or Issue I am sure one of Spotify programmer messed up the co...

Emilia_8

Community Legend

609 Views

1 replies

0 likes

bug
  • 609 Views
  • 1 replies
  • 0 likes

Black Screen issue

My issue is when im playing games on PC i try to pause my music using the buttons on my keyboard when i change songs/pause i get a black screen for a few seconds sure its not unbearable but if theres a way to stop this some help would be appreciated ...

Casual Listener

My issue is when im playing games on PC i try to pause my music using the buttons on my keyboard when i change songs/pause i get a black screen for a few seconds sure its not unbearable but if theres...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Superuser Contribution Icon display

PlanFree/PremiumCountryukDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)windows vlaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I change the display format for my Recently Played music icons? it's d...

Casual Listener

Plan Free/Premium Country uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) windows vlaptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...

Sue888

Casual Listener

1314 Views

4 replies

0 likes

  • 1314 Views
  • 4 replies
  • 0 likes

Spotify connect through PC only works when initiated on phone

PlanPremiumDeviceEssential Phone / Windows PCOperating SystemWindows 10 My Question or IssueWhen trying to play music on my speaker through spotify connect on my PC. I cannot find any devices. But when i open spotify on my phone and click devices, i ...

Visitor

Plan Premium Device Essential Phone / Windows PC Operating System Windows 10   My Question or Issue When trying to play music on my speaker through spotify connect on my PC. I cannot fin...

675 Views

0 replies

0 likes

Android
Connect
essential
PC
Premium
  • 675 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't click on Artist name unless I go into album

So when I'm using Spotify on my windows 10 desktop and I'm on the Spotify homepage, where the albums are shown in recently played and you're favourite albums etc. I can click on the album picture and album name, but can't click on the artist name und...

Newbie

So when I'm using Spotify on my windows 10 desktop and I'm on the Spotify homepage, where the albums are shown in recently played and you're favourite albums etc. I can click on the album picture and...

Mario

Spotify Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes