Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9968 Views
99 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
1005 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2233 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
anyone else reported this issue? Apparently Bank of America is being used as the front. The address in the link is a little off-kilter though.
anyone else reported this issue? Apparently Bank of America is being used as the front. The address in the link is a little off-kilter though.
Spotify Legend
539 Views
1 replies
0 likes
guys, I assigned to Spotify bec. it seemed to be a good music streaming service. good content, good usability. goos music -> "smile"Then: U**bleep**edMEup - the standard behavior of any (each and any) file browser has been removed from your service. ...
guys, I assigned to Spotify bec. it seemed to be a good music streaming service. good content, good usability. goos music -> "smile" Then: U**bleep**edMEup - the standard behavior ...
580 Views
0 replies
1 likes
PlanPremiumOperating SystemWindows 10 1909Spotify version1.1.35.458.g891674f3My Question or IssueSpotify desktop app sometimes automatically opens https://www.spotify.com/ee/ on startup. How to prevent this from happening?
Plan Premium Operating System Windows 10 1909 Spotify version 1.1.35.458.g891674f3 My Question or Issue Spotify desktop app sometimes automatically opens https://www.spotify.com...
Roadie
644 Views
1 replies
0 likes
PlanPremiumCountryUKDevice & OSWindows 10 PCMy Question or IssueAs stated in the title, as of this morning, any time I play music, Spotify automatically skips the first 30 seconds of the next track and appears to try and crossfade both tracks (despit...
Plan Premium Country UK Device & OS Windows 10 PC My Question or Issue As stated in the title, as of this morning, any time I play music, Spotify automatically skips the first 30 seconds o...
Spotify Legend
1346 Views
1 replies
0 likes
Is there a reason why Spotify overrides the default system timer resolution of 15.6ms and requests a 1ms timer? This seems pretty excessive for any reasonable use case and is going to be a battery hog. Running 'powercfg.exe /energy' yields this in th...
Is there a reason why Spotify overrides the default system timer resolution of 15.6ms and requests a 1ms timer? This seems pretty excessive for any reasonable use case and is going to be a battery ho...
Casual Listener
2044 Views
2 replies
2 likes
I recently purchased a 30$ gift card for a friend in Bulgaria, I live in Canada. Everytime he tries to redeem it, it gives an error message. Did I just waste my money?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...
I recently purchased a 30$ gift card for a friend in Bulgaria, I live in Canada. Everytime he tries to redeem it, it gives an error message. Did I just waste my money? Plan Free/Premium Countr...
Spotify Legend
1767 Views
1 replies
0 likes
PlanPremium ( Family )Operating SystemWindows 10My Question or IssueMy desktop spotify stops working when i try to start listen playlist client stops on each song for half a second and then moves to the next one, going through whole playlist/album wi...
Plan Premium ( Family ) Operating System Windows 10 My Question or Issue My desktop spotify stops working when i try to start listen playlist client stops on each song for half a second and then...
Spotify Legend
1049 Views
2 replies
0 likes
Since a few days i lost a few features which i would like to have back.PlanPremiumCountryAustriaDeviceLenovo LaptopOperating SystemWindows 10My Question or IssueMy Desktop Version got updated all of a sudden and now i got a completely different look....
Since a few days i lost a few features which i would like to have back. Plan Premium Country Austria Device Lenovo Laptop Operating System Windows 10 My Question or Issue My Desktop Version...
Not applicable
86402 Views
344 replies
120 likes
PlanPremiumCountry Australia DeviceHuawei Operating SystemAndroid Oreo My Question or IssueLocal Files horribly stuttering; didnt happen before recent updates.
Plan Premium Country Australia Device Huawei Operating System Android Oreo My Question or Issue Local Files horribly stuttering; didnt happen before recent ...
Composer
855 Views
1 replies
0 likes
PlanFreeCountryGermanyDeviceDesktopOperating SystemWin 10 My Question or IssueDeutsch:Wenn ich Spotify anhöre, habe ich das Problem, dass irgendwann während der Werbung die App einen rauschenden Bildschirm zeigt. Nach der Werbung hört man dann nichts...
Plan Free Country Germany Device Desktop Operating System Win 10 My Question or Issue Deutsch: Wenn ich Spotify anhöre, habe ich das Problem, dass irgendwann während der Werbung die...
845 Views
0 replies
0 likes
Plan premiumCountry UK DeviceLINUX 14USOperating SystemWindows 10 My Question or Issue So i was looking through the settings for the app but i cant find anywhere "offline mode." Its simple to enable on the Android app but i cant find it anywhere on h...
Plan premium Country UK Device LINUX 14US Operating System Windows 10 My Question or Issue So i was looking through the settings for the app but i cant find any...
Spotify Legend
694 Views
1 replies
0 likes
PlanPremiumCountryUSDevice infoWindows 10 1803, GTX 980 430.86, FX4100Version (current)1.1.10.540.gfcf0430fI uninstalled and reinstalled both desktop and app several times My Question or Issue A few days ago, Spotify decided to start locking my CPU a...
Plan Premium Country US Device info Windows 10 1803, GTX 980 430.86, FX4100 Version (current) 1.1.10.540.gfcf0430f I uninstalled and reinstalled both desktop and app several times My...
Not applicable
9642 Views
14 replies
6 likes
PlanPremiumCountryGermanyDevice(OnePlus 6T, Samsung Tab S5e, Win10 PC)Operating System(Android 10, Android 9, Windows 10) My Question or IssueIn Spotify's Discover Weekly playlist I'm able to mark a song or an artist as "Don't like". This way Spotify...
Plan Premium Country Germany Device (OnePlus 6T, Samsung Tab S5e, Win10 PC) Operating System (Android 10, Android 9, Windows 10) My Question or Issue In Spotify's Discover Weekly pla...
461 Views
0 replies
0 likes
PlanFreeCountry DeviceDesktop PC, Windows standalone app (not Windows App Store)Operating SystemWindows 10 My Question or Issue Hi! If I add a song to the queue during a commercial when I already have songs queued, it deletes the queue and only keeps...
Plan Free Country Device Desktop PC, Windows standalone app (not Windows App Store) Operating System Windows 10 My Question or Issue Hi! If I add a song to the queue d...
Regular
1390 Views
3 replies
2 likes
PlanPremiumCountryUSADeviceWindows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD)Operating SystemWindows 10 My Question or Issue Ever since I first downloaded Spotify months ago it has been opening on startup when I turn my computer o...
Plan Premium Country USA Device Windows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD) Operating System Windows 10 My Question or Issue Ever since I first dow...
Visitor
2446 Views
5 replies
5 likes
PlanPremiumCountryUSA DeviceWindows PCOperating SystemWindows 10 My Question or Issue I have had an ongoing issue for many months now, perhaps as long as a year where frequently Spotify Connect won't fully sync it's current state to the application o...
Plan Premium Country USA Device Windows PC Operating System Windows 10 My Question or Issue I have had an ongoing issue for many months now, perhaps as long as a year...
596 Views
0 replies
0 likes
PlanPremiumCountryTW/HKDeviceNotebook Operating SystemWindows 10 v1909My Question or IssueIn some case , the Traditional Chinese version on Windows is not fully translated, which mixed with some English phrase and simplified chinese. Like search bar ...
Plan Premium Country TW/HK Device Notebook Operating System Windows 10 v1909 My Question or Issue In some case , the Traditional Chinese version on Windows is no...
734 Views
0 replies
6 likes
PlanFreeCountryGermanyDevicePCOperating SystemWindows 10Question or Issuehey there,i was starting a playlist for myself. i have another playlist that im browsing through pretty fast listening to like 20 seconds 2 times in the same track. after a good...
Plan Free Country Germany Device PC Operating System Windows 10 Question or Issue hey there, i was starting a playlist for myself. i have another playlist that im browsing through pretty fa...
475 Views
0 replies
0 likes
My friend feed is not updating correctly (dont show recently friends activities from those I am following). DesktopWindows 10 (2019)Most recent spotify version (Yes, I have checked Facebook "Apps" in order to select again "Findind Friends" (I use por...
My friend feed is not updating correctly (dont show recently friends activities from those I am following). Desktop Windows 10 (2019) Most recent spotify version (Yes, I have chec...
470 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S9+, DesktopOperating SystemAndroid, Windows 10 My Question or IssueHello, I have been a premium Spotify user for a little over 5 years and I never really had a problem with the platform until these last coup...
Plan Premium Country USA Device Samsung Galaxy S9+, Desktop Operating System Android, Windows 10 My Question or Issue Hello, I have been a premium Spotify user for a little over 5 ye...
Community Legend
789 Views
1 replies
0 likes
