Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50360 Views
77 replies
27 likes

50360 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76054 Views
271 replies
21 likes

76054 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5339 Views
1 replies
6 likes

5339 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145483 Views
0 replies
26 likes
Mac
Windows

145483 Views
0 replies
26 likes

Will not open....

PlanFree/PremiumCountry USA DeviceDell LaptopOperating SystemWindows 10 My Question or IssueI keep getting an error message when I attempt to open the app. I completely uninstalled and reinstalled and same message (included in attached screenshot).

Nizzaman
Visitor
Plan Free/Premium Country USA Device Dell Laptop Operating System Windows 10 My Question or Issue I keep getting an error message when I attempt to open the app. I comple...
2020-04-18 10:22:03 PM
2020-04-19 12:06:09 PM
OneByBoo
Roadie
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Issues with Pausing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay. so for the past few days for some reason when I have tried to listen to music on deskto...

bridievinn
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Okay. s...
2020-04-19 7:55:19 AM
2020-04-19 12:03:37 PM
OneByBoo
Roadie
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

sound quality goes way down when also using discord or skype

PlanPremiumCountryThe NetherlandsDeviceHP ProBook 440 G6Operating SystemWindows 10 My Question or IssueWhen i use spotify in combination with a dicord or skype call the sound quality of spotify goes down significantly. I tried using different headset...

sandraakkermans
Visitor
Plan Premium Country The Netherlands Device HP ProBook 440 G6 Operating System Windows 10 My Question or Issue When i use spotify in combination with a dicord or skype call the sound...
2020-04-18 10:35:22 PM
567 Views
0 replies
1 likes

567 Views
0 replies
1 likes

App opens but doesn't start songs

PlanPremiumCountryBrazilDevice(Dell Desktop)Operating SystemWindows 7 SP1 My Question or IssueHi Folks.My spotify program has presenting a weird behaving. Every weekday I try to listen to songs/podcasts, but it just doesn't start the songs, looks lik...

guelbs92
Newbie
Plan Premium Country Brazil Device (Dell Desktop) Operating System Windows 7 SP1 My Question or Issue Hi Folks. My spotify program has presenting a weird behaving. Every weekday I t...
2020-04-18 9:12:28 PM
369 Views
0 replies
0 likes

369 Views
0 replies
0 likes

friend activity not updating, showing selected friends

hello, my friend activity has been acting up lately. it was only showing 3 people out of 5, and those 3 people's activity had not updated in like 6 days, even though they've been listening to spotify consistently. now there is only 1 person showing, ...

marauderno5
Casual Listener
hello, my friend activity has been acting up lately. it was only showing 3 people out of 5, and those 3 people's activity had not updated in like 6 days, even though they've been listening to spotify...
2018-05-15 9:48:50 PM
2020-04-18 5:01:24 PM
suma1yyax
Visitor
6916 Views
21 replies
16 likes

6916 Views
21 replies
16 likes

Information and Statistics Artists

No longer visible [+ where music is played].What can I do about it [technically]?Country = Belgium - Premium user.

MariusVA
Regular
No longer visible [+ where music is played]. What can I do about it [technically]? Country = Belgium - Premium user.
2020-04-18 12:36:11 PM
2020-04-18 3:28:13 PM
MariusVA
Regular
479 Views
2 replies
0 likes

479 Views
2 replies
0 likes

Problema con cola de reproduccion!!!!!

PlanPremiumCountryColombiaOperating SystemWindows 10 Llevo ya casi un mes con este problema con la cola de reproduccion. Resulta que cuando escucho una cancion cualquiera de mi lista de canciones favoritas, en la cola de reproduccion primero me pone ...

Mel6g0
Visitor
Plan Premium Country Colombia Operating System Windows 10 Llevo ya casi un mes con este problema con la cola de reproduccion. Resulta que cuando escucho una cancion cualquiera de mi lis...
2020-04-17 10:57:52 PM
2964 Views
0 replies
3 likes

2964 Views
0 replies
3 likes

Album artwork shown at wrong position

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10 My Question or IssueI clicked on the album artwork in the Recently played section after loading open.spotify.com site, and the album artwork was in shown at a wrong position, a bit translate...

prodanovmitko
Newbie
Plan Premium Country Hungary Device PC Operating System Windows 10 My Question or Issue I clicked on the album artwork in the Recently played section after loading open.spotify....
2020-04-17 6:05:07 PM
2020-04-17 10:18:26 PM
OneByBoo
Roadie
488 Views
3 replies
0 likes
Artwork translated wrong position location Bug

488 Views
3 replies
0 likes

Spotify skip all songs with my sound cards.

PlanPremiumCountrySpainDeviceAnyone of my PCsOperating SystemWindows 10 Pro 64 Bits My Question or IssueI have two sound cards (Pioneer DDJ SX2 and Akiyama Ares SC4), when I use them, no matters which one of them, the desktop app of Spotify skips all...

luintana
Visitor
Plan Premium Country Spain Device Anyone of my PCs Operating System Windows 10 Pro 64 Bits My Question or Issue I have two sound cards (Pioneer DDJ SX2 and Akiyama Ares SC4), when I ...
2020-04-17 9:20:04 PM
469 Views
0 replies
0 likes

469 Views
0 replies
0 likes

Superuser Contribution Spotify desktop app and future direction

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueWhat in the **bleep** is going on with the UI on the Spotify desktop? and why not spice it up a bit, the app too. First of all, why try to make the desktop program so damn sim...

twdll
Music Fan
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue What in the **bleep** is going on with the UI on the Spotify desktop? and why not spice it up a bit, the a...
2020-03-21 4:44:38 PM
2020-04-17 7:04:45 PM
twdll
Music Fan
1544 Views
2 replies
2 likes

1544 Views
2 replies
2 likes

Advanced search operator OR not working

When I search using the OR operator, it doesn't work. e.g. Zeppelin OR Floyd (example used here) only returns a Karaoke album whose name contains the two words. artist:Zeppelin OR artist:Floyd returns blank search.

user-removed
Visitor
When I search using the OR operator, it doesn't work. e.g. Zeppelin OR Floyd (example used here) only returns a Karaoke album whose name contains the two words. artist:Zep...
2020-04-16 7:56:40 PM
2020-04-17 5:59:28 PM
OneByBoo
Roadie
381 Views
1 replies
1 likes

381 Views
1 replies
1 likes

Music plays on the app but doesn't make any sound... while i still have sound on my computer

PlanPremiumCountryFranceDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueThe app was working perfectly until it suddenly stopped making sound..I can see the seconds pass and the music change when it's finished but i don't have a...

Ran_Foil
Visitor
Plan Premium Country France Device Lenovo Legion Y540 Operating System Windows 10 My Question or Issue The app was working perfectly until it suddenly stopped making sound.. I can s...
2020-04-17 1:38:35 PM
2020-04-17 5:54:47 PM
OneByBoo
Roadie
368 Views
1 replies
0 likes
Desktop Player
Sound issue

368 Views
1 replies
0 likes

[Desktop] Browse page not displaying anything

Plan - PremiumCountry - USA DeviceMacbook Pro 2019Operating SystemMac OS Catalina 10.15.4 My Question or IssueMy browse page is not displaying. WHICH IS A BUMMER, it's new music Friday and I'm trying to find some bangers. Help me out.

thedylanadams
Casual Listener
Plan - Premium Country - USA Device Macbook Pro 2019 Operating System Mac OS Catalina 10.15.4 My Question or Issue My browse page is not displaying. WHICH IS A BUMMER, it's new...
2020-04-17 5:26:15 PM
2020-04-17 5:52:25 PM
OneByBoo
Roadie
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Re: Suddenly lost connection

Hey, I tried using Phone app, PC app, and Online player using browser. It seems that only PC app has this problem.Tried reinstalling app, nothing helped.

HutinPui
Casual Listener
Hey, I tried using Phone app, PC app, and Online player using browser. It seems that only PC app has this problem. Tried reinstalling app, nothing helped.
2020-04-17 5:25:55 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

Solved!! Pages not working on windows desktop

PlanPremiumCountryUSAOperating System(Windows 10)My Question or IssueThe Home, browse, and made for you pages won't work. The home and made for you pages just say please try again later and the browse page has the "there was a problem displaying this...

plassenc
Newbie
Plan Premium Country USA Operating System (Windows 10) My Question or Issue The Home, browse, and made for you pages won't work. The home and made for you pages just say please try again later...
2019-06-13 4:47:33 PM
2020-04-17 5:08:48 PM
thedylanadams
Casual Listener
1474 Views
10 replies
6 likes

1474 Views
10 replies
6 likes

The same track twice (another is a translation of the song)

Hi, My question is, that can I upload and submit an original track of mine which is already on Spotify, but in a diffrerent language version? I do some translation songs of my own. Greetings,Pete

APGmusician
Gig Goer
Hi, My question is, that can I upload and submit an original track of mine which is already on Spotify, but in a diffrerent language version? I do some translation songs of my own. ...
2020-04-17 3:38:27 PM
2020-04-17 4:39:31 PM
TaTHEj
Composer
407 Views
1 replies
0 likes

407 Views
1 replies
0 likes

Proxy / Explicit VS automatic / Difference in usage of port 4070

PlanPremiumCountryFranceOperating SystemWindows 10Desktop clientLatest version 1.1.30.658.gf13cde74 My Question or IssueI've noticed a different behavior in Spotify Desktop client when using "Automatic detection" or "HTTP" proxy settings.Context: I'm...

cnotin
Newbie
Plan Premium Country France Operating System Windows 10 Desktop client Latest version 1.1.30.658.gf13cde74 My Question or Issue I've noticed a different behavior in Spotify Desk...
2020-04-17 12:46:26 PM
1028 Views
0 replies
2 likes

1028 Views
0 replies
2 likes

Superuser Contribution Can't remove local files

Operating SystemMacOS Catalina Version 10.15.1 My Question or IssueI'm unable to remove my local files from my "Liked Songs" playlist. I've tried turning on and off the local files boxes on Spotify Preferences, it didn't work. Then I tried deleting t...

lizziewho
Visitor
Operating System MacOS Catalina Version 10.15.1 My Question or Issue I'm unable to remove my local files from my "Liked Songs" playlist. I've tried turning on and off the local files boxes...
2020-04-17 3:22:01 AM
2020-04-17 12:11:07 PM
Ivan
Spotify Legend
784 Views
1 replies
0 likes
can't delete local files
local files unplayable

784 Views
1 replies
0 likes

Superuser Contribution PC has no internet, now i cant play music

PlanPremiumCountryCanadaSystemPCOperating SystemWindows 7 My Question or IssueI have no internet access to my pc, havent for a month. I need to listen to music on my pc. All 78gb have been greyed out, i cant listen to any of my downloads. I will not ...

lfedo21
Casual Listener
Plan Premium Country Canada System PC Operating System Windows 7 My Question or Issue I have no internet access to my pc, havent for a month. I need to listen to music on my pc. All ...
2020-04-16 9:40:33 PM
2020-04-17 12:01:07 PM
Ivan
Spotify Legend
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

Solved!!Superuser Contribution Player keeps jumping back to the first song in the playlist

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 Pretty much as stated in the headline. Whenever I'm selecting a specific song in my "favourites" playlist, that song will play. But afterwards, it won't continue with the next song, but rath...

silver047
Newbie
Plan Premium Country Germany Device PC Operating System Windows 10 Pretty much as stated in the headline. Whenever I'm selecting a specific song in my "favourites" playlist, that song...
2020-04-16 7:17:38 PM
2020-04-17 11:14:05 AM
Ivan
Spotify Legend
1511 Views
1 replies
0 likes

1511 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts