Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
songcat1
Casual Listener
99994 Views
82 replies
27 likes

99994 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
106206 Views
291 replies
22 likes

106206 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7864 Views
1 replies
6 likes

7864 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148385 Views
0 replies
26 likes
Mac
Windows

148385 Views
0 replies
26 likes

What happened to "appears on" on desktop!?!?

PlanPremium (Students)CountryUnited States Device(MacBook Air)Operating System(MacOS Sierra) My Question or IssueI know this has been a thing on the app for awhile, but I usually just use desktop so it wasn't the end of the world for me. But now the ...

snalty1
Casual Listener
Plan Premium (Students) Country United States Device (MacBook Air) Operating System (MacOS Sierra) My Question or Issue I know this has been a thing on the app for awhile, bu...
2020-05-28 11:11:10 PM
2020-05-30 4:05:40 PM
EthanS1
Community Legend
678 Views
1 replies
2 likes
appears on
artist
artist page
classical
Desktop

678 Views
1 replies
2 likes

Is there a difference in how music is projected in Spotify on desktop and on mobile?

PlanPremiumCountrySwedenDeviceiPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec)Operating SystemiOS 10, Android 9, Windows 10 My Question or IssueSo, I've been a Spotify premium user for years and I'm very happy with ...

stortut
Newbie
Plan Premium Country Sweden Device iPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec) Operating System iOS 10, Android 9, Windows 10 My Questi...
2020-05-30 3:25:31 PM
510 Views
0 replies
0 likes
Desktop
Mobile
Sound Quality
soundstage

510 Views
0 replies
0 likes

Solved!! NO SOUND PROBLEM

PlanPremium for studentsCountryTurkeyDevice(Lenovo IdeaPad S145-15IWL)Operating System(Windows 10 Home) My Question or IssueHi there, I have been using the app for about 1 year from both the computer app and the phone app. There was no problem until ...

Zehragif
Casual Listener
Plan Premium for students Country Turkey Device (Lenovo IdeaPad S145-15IWL) Operating System (Windows 10 Home) My Question or Issue Hi there, I have been using the app for about 1 ye...
2020-05-29 2:02:17 PM
2020-05-30 2:59:42 PM
Zehragif
Casual Listener
2833 Views
4 replies
1 likes
desktop application
no sound
Windows 10

2833 Views
4 replies
1 likes

Desktop App crashes

PlanPremiumCountryUSDeviceLevono LaptopOperating SystemWindows 10 My Question or IssueWhenever I try to upload an image to my playlist cover, the app closes. I'm am clicking on "replace image." This is my own personal playlist too.

iitzelv
Visitor
Plan Premium Country US Device Levono Laptop Operating System Windows 10 My Question or Issue Whenever I try to upload an image to my playlist cover, the app closes. I'm am c...
2020-04-30 3:09:36 AM
2020-05-30 2:38:20 PM
TinyTony
Casual Listener
524 Views
2 replies
0 likes

524 Views
2 replies
0 likes

Solved!! Features

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueAre there any plans to add a graphic equaliser to the app as there is in the i...

Rigsby1
Gig Goer
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Is...
2020-05-26 10:14:05 PM
2020-05-30 1:35:36 PM
Rigsby1
Gig Goer
537 Views
2 replies
0 likes

537 Views
2 replies
0 likes

Spotify cant play this right now

My Question or IssueSo I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt get help. ive looked at all recommendations on here ...

thecatskitten
Regular
My Question or Issue So I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt...
2020-05-30 10:55:16 AM
2020-05-30 10:56:40 AM
thecatskitten
Regular
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

I got the "Normal" PC Desktop app version back!

About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! I went to HELP / ABOUT SPOTIFY and there was a prompt to dow...

markrushton
Music Fan
About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! ...
2020-05-29 4:15:43 PM
310 Views
0 replies
2 likes

310 Views
0 replies
2 likes

Update Fails

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 7 My Question or IssueSpotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spotiy and restart it, it runs the update everytime, which fails due to error code 12 insuffi...

DJTaylor
Casual Listener
Plan Premium Country UK Device Desktop PC Operating System Windows 7 My Question or Issue Spotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spoti...
2020-05-28 12:24:42 PM
2020-05-29 4:14:24 PM
DJTaylor
Casual Listener
827 Views
1 replies
0 likes

827 Views
1 replies
0 likes

Shuffle broken, does not work on full playlist

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueShuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows 10 Desktop client. This results in a shuffled 81-song sub-playlist based on ...

llamabutte
Casual Listener
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Shuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows ...
2020-05-28 10:41:54 PM
2020-05-29 2:52:38 PM
llamabutte
Casual Listener
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Error code: auth:3

CountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSince this morning I've this problem.I tryied everything: i've unistall it in different ways, also from %appdata% local and roaming. I changed the firewall permissions but nothing wor...

Mure
Casual Listener
Country Italy Device PC Operating System Windows 10 My Question or Issue Since this morning I've this problem. I tryied everything: i've unistall it in different ways, also from %appd...
2020-05-29 12:56:22 PM
2020-05-29 1:11:35 PM
Mure
Casual Listener
696 Views
1 replies
0 likes

696 Views
1 replies
0 likes

No Search Results are being returned / blank black screen

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.33.569.gced9e0f5 My Question or IssueAfter typing in search terms and hitting enter, no search results appear. The screen remains blank / black. Other descriptors / symptom...

WhatGoodIsMusic
Music Fan
Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.33.569.gced9e0f5 My Question or Issue After typing in search terms and hitting enter, no sear...
2020-05-29 8:23:08 AM
2020-05-29 9:19:21 AM
OneByBoo
Roadie
576 Views
1 replies
0 likes

576 Views
1 replies
0 likes

[Desktop] Application closes after few minutes of listening

PlanFree/PremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 PRO My Question or IssueHello there, I am recently having an issue with the Spotify app. When I open it and start listening to music it closes after just a few minutes. I tried log...

Robin83
Newbie
Plan Free/Premium Country Romania Device Desktop Operating System Windows 10 PRO My Question or Issue Hello there, I am recently having an issue with the Spotify app. When I open it ...
2020-05-28 4:38:41 PM
2020-05-28 10:27:47 PM
Vict0r3znov
Visitor
439 Views
1 replies
1 likes

439 Views
1 replies
1 likes

Solved!!Superuser Contribution Adding podcast episodes to playlist on desktop app, marking podcast episodes as played

PlanPremiumCountry DevicePCOperating SystemWindows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or IssueWhy can't I add podcast episode to playlist on desktop app? I can do it via website or mobile app, but not in desktop app... ...

kgrzesiek
Regular
Plan Premium Country Device PC Operating System Windows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or Issue Why can't I add podcast episode to pla...
2020-05-21 7:45:09 PM
2020-05-28 12:23:38 PM
Xenia
Moderator
3988 Views
1 replies
14 likes

3988 Views
1 replies
14 likes

No filter options on Desktop

PlanPremiumCountryUKWindows 10 desktop My Question or IssueWent onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was showing around 3 hours shorter than it actually is even though I have...

taking_five
Casual Listener
Plan Premium Country UK Windows 10 desktop My Question or Issue Went onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was...
2020-05-19 12:58:05 PM
2020-05-28 12:02:35 PM
Emilia_8
Community Legend
1445 Views
5 replies
2 likes

1445 Views
5 replies
2 likes

Superuser Contribution App Crashes frequently when a track ends or when I skip

PlanPremiumOperating SystemWindows 10 My Question or IssueThe title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occurs with both local files and tracks on spotify.

Ilyk11
Newbie
Plan Premium Operating System Windows 10 My Question or Issue The title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occ...
2020-05-24 2:18:05 PM
2020-05-28 11:59:32 AM
Elena
Moderator
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Superuser Contribution Appears On feature gone

The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please add this back, you act like you want to support smal...

adankpancake
Regular
The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please a...
2020-05-21 12:22:24 AM
2020-05-28 11:48:08 AM
Xenia
Moderator
456 Views
2 replies
6 likes

456 Views
2 replies
6 likes

Desktop PC connected to network via LAN cannot see Goggle Home Devices

PlanPremiumCountryUKDeviceDell PCOperating SystemWindows 10 HomeMy Question or IssueMy Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google Home devices as they don't appear in my 'Devices Available' list. I ...

npatel27
Visitor
Plan Premium Country UK Device Dell PC Operating System Windows 10 Home My Question or Issue My Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google...
2020-05-28 10:23:40 AM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

Spotify keeps muting

PlanPremiumCountryThe NetherlandsDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueWhen I open Spotify I mutes itself, when I try to unmute it in my volume mixer it stays unmuted in the volume mixer. I tried to uninstall Spotify ...

noahvandeven03
Visitor
Plan Premium Country The Netherlands Device Lenovo Legion Y540 Operating System Windows 10 My Question or Issue When I open Spotify I mutes itself, when I try to unmute it in my volu...
2020-05-28 9:37:38 AM
446 Views
0 replies
0 likes
muted
problem
Windows 10

446 Views
0 replies
0 likes

Superuser Contribution Windows client showing The Scotts as recently played?

PlanPremiumCountryUSDevicePCOperating SystemWin10 build 18362 My Question or IssueWhen I open my desktop client I keep seeing the group The Scotts as recently played and none of my actual recently played are showing. The Android client and Nest clien...

iambudthechud
Casual Listener
Plan Premium Country US Device PC Operating System Win10 build 18362 My Question or Issue When I open my desktop client I keep seeing the group The Scotts as recently played and none...
2020-05-17 8:23:32 PM
2020-05-27 10:45:56 PM
iambudthechud
Casual Listener
447 Views
2 replies
0 likes

447 Views
2 replies
0 likes

Spotify App (PC) and Phone (Galaxy S9) Crashes

PlanPremiumCountryGermanyDevicePC, Samsung Galaxy S9Operating SystemWindows 10, Android 10My Question or IssueWhy does my Spotify (PC) close when connecting to the internet? I can´t even open it anymore. I reinstalled the App several Times and even R...

Dbajic980
Visitor
Plan Premium Country Germany Device PC, Samsung Galaxy S9 Operating System Windows 10, Android 10 My Question or Issue Why does my Spotify (PC) close when connecting to the internet? I can´t...
2020-05-27 8:08:33 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

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