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Help Wizard

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Desktop app stops responding

Desktop app stops responding

Plan

Premium

 

Operating System

Windows 10 PC

 

My Question or Issue

Downloaded the desktop app yesterday. Every time I open it I'm able to browse  and listen to music for about 2 minutes, after which the app stops responding: I can't pause or play any song, when I search for songs the last search result appears (and not the one I typed in), and when I right-click on songs that appear on the frozen screen they are marked but I can't select "add to queue" or "go to artist".

If I close the window at this point, music will still keep on playing on my computer until I kill the process in the Task Manager.

 

Tried:

  • Reinstalling the app from the website and from Microsoft Store.
  • Restart the computer.
  • Remove Spotify-related domain in the host file -> there was nothing there.
  • Change the name of the host file.
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