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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83036 Views

40 replies

68 likes

  • 83036 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787906 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21725 Views

22 replies

6 likes

  • 21725 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2981 Views

0 replies

4 likes

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Solved!!Superuser Contribution Spotify "interface" issue

PlanPremiumCountryPortugalDeviceDesktopOperating SystemWindows 10 My Question or IssueSo , when i log in i see a new design on the app that i will include a pricture so you guys can see , and the design remove's a lot of features for example , the da...

Visitor

Plan Premium Country Portugal Device Desktop Operating System Windows 10   My Question or Issue So , when i log in i see a new design on the app that i will include a pricture so you g...

DevilEars

Roadie

1333 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Can't view Facebook friends when I click 'Find Friends'- error screen

When I open the desktop app, I can view my Facebook friend's activity on the right side of the app. When I scroll down to the bottom, it gives me the option to 'find friends' so I can find and follow my other Facebook friends. I receive the attached ...

Visitor

When I open the desktop app, I can view my Facebook friend's activity on the right side of the app. When I scroll down to the bottom, it gives me the option to 'find friends' so I can find and follow...

rhrahulhaldar

Composer

565 Views

1 replies

1 likes

Connect
Desktop
  • 565 Views
  • 1 replies
  • 1 likes

Local files album covers sometimes not showing

PlanFreeCountryPolandDeviceComputerOperating SystemWindows 10 My Question or Issuei usually listen to my local songs on spotify, and i like when they have it's own album covers showing in the app. when i download full album, cover art is usually "ins...

Casual Listener

Plan Free Country Poland Device Computer Operating System Windows 10   My Question or Issue i usually listen to my local songs on spotify, and i like when they have it's own album cove...

1314 Views

0 replies

1 likes

  • 1314 Views
  • 0 replies
  • 1 likes

won't play any songs after big windows 10 update 3/21/2020

PlanFreeCountry Device Operating SystemWindows 10 My Question or Issuewhenever i try to play music, it comes up with this message. and when i try to play an album or playlist, it skips through all the music and keeps going to the end. I can take a vi...

Casual Listener

Plan Free Country   Device   Operating System Windows 10   My Question or Issue whenever i try to play music, it comes up with this message. and when i try to play an alb...

Smooch

Regular

1998 Views

7 replies

2 likes

  • 1998 Views
  • 7 replies
  • 2 likes

Superuser Contribution Desktop app not working

Hi,I'm having trouble with my Spotify app on Windows 10, on both my work and home PCs, since January 2020.I've been on to Spotify Help via Twitter and we've gone through all the reset, reinstall, run as administrator options but still no luck.The app...

Casual Listener

Hi, I'm having trouble with my Spotify app on Windows 10, on both my work and home PCs, since January 2020. I've been on to Spotify Help via Twitter and we've gone through all the reset, reinstall,...

iashelford

Casual Listener

5291 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Spotify can't play this song right now.

PlanPremiumCountryUnited KingdomOperating System Windows 10My Question or IssueI opened Spotify on my desktop today and I couldn't play any songs. I get "Spotify can't play this song right now. If you have the file on your computer you can import it"...

Newbie

Plan Premium Country United Kingdom Operating System  Windows 10 My Question or Issue I opened Spotify on my desktop today and I couldn't play any songs. I get "Spotify can't play this so...

jcml

Newbie

1745 Views

4 replies

1 likes

  • 1745 Views
  • 4 replies
  • 1 likes

Superuser Contribution I can't add a profile picture, playlist cover, or playlist details.

There isn't even an option for it. I'm using the Windows app, not the web browser, and based on what I've seen, there's supposed to be a pencil icon when you hover over the playlist cover or profile picture to change the pictures and nothing shows up...

Casual Listener

There isn't even an option for it. I'm using the Windows app, not the web browser, and based on what I've seen, there's supposed to be a pencil icon when you hover over the playlist cover or profile ...

Xenia

Moderator

1091 Views

4 replies

0 likes

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Solved!!Superuser Contribution Why does my spotify crash

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueThe desktop app keeps on crashing, doesn't matter whether I have hardware acceleration On/Off it happens regardless. Some days It doesn't happen at all; some days It happe...

Visitor

  Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue The desktop app keeps on crashing, doesn't matter whether I have hardware acceleration ...

Ivan

Spotify Legend

1190 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Friend Feed is not showing and there is no option to add it on my Spotify desktop app.

My Spotify desktop app looks like the web app and the Friend Feed does not show. There are also no options to add or edit the Friend Feed. On top of this the app crashes at least 20 times a day. The music just stops playing and it takes about 5 minut...

Visitor

My Spotify desktop app looks like the web app and the Friend Feed does not show. There are also no options to add or edit the Friend Feed. On top of this the app crashes at least 20 times a day. The ...

Ivan

Spotify Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution No dislike button

PlanPremiumCountrySwedenDeviceLenovo laptopOperating SystemWindows 10there is simply no dislike button for the songs on the play lists !and this is irritating and awful !I'm a man of picky choices, and having to press the skip button endlessly is unb...

Casual Listener

Plan Premium Country Sweden Device Lenovo laptop Operating System Windows 10 there is simply no dislike button for the songs on the play lists ! and this is irritating and awful ! I'm a m...

momozex

Casual Listener

1309 Views

4 replies

1 likes

  • 1309 Views
  • 4 replies
  • 1 likes

Local Files: Sharing on Social Networks, Adding to Playlists

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHow do I share on social networks like Facebook and Twitter my own Local Files? Also, how do I add to my playlists my own Local Files all together all at once, not individual...

Regular

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue How do I share on social networks like Facebook and Twitter my own Local Files? Also, how do I add...

paul_ko

Newbie

2574 Views

5 replies

0 likes

local files
Playlists
sharing
Sharing Links
sharing local files
Sharing on Twitter
sharing playlists
Sharing to Facebook
Sharing to Twitter
  • 2574 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremiumCountryUSADeviceWindows 10 Desktop, Android Samsung Galaxy s9+ My Question or IssueSuddenly on all devices I get the error "Spotify can't play this right now. If you have the file on your computer you can import it". nothing has changed, m...

Visitor

  Plan Premium Country USA Device Windows 10 Desktop, Android Samsung Galaxy s9+   My Question or Issue Suddenly on all devices I get the error "Spotify can't play this right now. ...

Elena

Moderator

585 Views

1 replies

1 likes

  • 585 Views
  • 1 replies
  • 1 likes

Windows Desktop player sort Liked Songs by artist, then by album?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue I feel dumb for not being able to figure this out, but how do you sort the "Liked Songs" by Artist, then by Album? I can't get it to do anything but sort by Artist, then tit...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   I feel dumb for not being able to figure this out, but how do you sort the "Liked Songs" b...

jw2798

Casual Listener

1097 Views

1 replies

0 likes

Music
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  • 1 replies
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Superuser Contribution Spotify App - Skipping All Songs

PlanPremiumCountryScotlandDevicePCOperating SystemWindows 10 - App My Question or IssueHi There, I am having an issue with the Spotify App on Windows 10.I have a "Roland Rubix44 USB Audio Interface" plugged into my computer, into which I have plugged...

Casual Listener

Plan Premium Country Scotland Device PC Operating System Windows 10 - App   My Question or Issue Hi There,   I am having an issue with the Spotify App on Windows 10. I have a "...

swanky-n-spanky

Roadie

3391 Views

6 replies

1 likes

Audio Device
Skipping songs
  • 3391 Views
  • 6 replies
  • 1 likes

Solved!! I think my spotify desktop app is showing the web app (lots of features disabled)

Basically I am struggling to do many things I can normally do on Spotify. This is a second account I have, and on my main account I can do all these things with no issue. Also, when I log into the new account, it looks different to how Spotify looks ...

Visitor

Basically I am struggling to do many things I can normally do on Spotify. This is a second account I have, and on my main account I can do all these things with no issue. Also, when I log into the ne...

Imad194

Visitor

4097 Views

2 replies

1 likes

  • 4097 Views
  • 2 replies
  • 1 likes

No sound in Spotify for Windows 10

PlanPremiumCountryCanadaDeviceLenovo P51Operating SystemWindows 10 My Question or IssueI am opening yet another "no sound" issue because none of the other topics provided any solution. This happens at random but very frequently, and when Spotify beco...

Casual Listener

Plan Premium Country Canada Device Lenovo P51 Operating System Windows 10   My Question or Issue I am opening yet another "no sound" issue because none of the other topics provided any...

grammophone

Casual Listener

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

15 months after the bug was reported, Spotify still tries to download files from OneDrive by default

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueThis was reported originally at https://community.spotify.com/t5/Desktop-Windows/Can-t-stop-Spotify-from-auto-downloading-OneDrive/td-p/4700047, but it seems because a customer provi...

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue This was reported originally at https://community.spotify.com/t5/Desktop-Windows/Can-t-stop-Spotify-from-...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
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I cant listen to songs

PlanFreeCountryEngland / GBOperating SystemWindows 10My Question or IssueSo basically I just re-installed spotify after having an issue before. I managed to log into my account and i have got another issue, when i play my songs i can't hear them and ...

Music Fan

Plan Free Country England / GB Operating System Windows 10 My Question or Issue So basically I just re-installed spotify after having an issue before. I managed to log into my account and i ha...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
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Superuser Contribution Spotify crashes sometimes when I select a song

PlanPremium FamilyCountryChileDeviceHP LaptopOperating SystemWindows 10 And when I open Spotify again, the login page shows up. However, clicking around or minimizing the Spotify page solves this.

Casual Listener

Plan Premium Family Country Chile Device HP Laptop Operating System Windows 10   And when I open Spotify again, the login page shows up. However, clicking around or minimizing the ...

Ivan

Spotify Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution PC spotify cannot see speakers on LAN

Hi All, Got an odd problem on the windows version of the Spotify client. When connected to wireless I can't see the devices connected to the LAN ports. On the IOS version it's fine, I can see both wireless and LAN devices. Both IOS and PC are on the ...

Casual Listener

  Hi All,   Got an odd problem on the windows version of the Spotify client. When connected to wireless I can't see the devices connected to the LAN ports.    On the IOS vers...

Elena

Moderator

931 Views

3 replies

0 likes

  • 931 Views
  • 3 replies
  • 0 likes