Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
12 hours ago
DUBSREDA
Casual Listener
27109 Views
194 replies
16 likes

27109 Views
194 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2165 Views
1 replies
6 likes

2165 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141304 Views
0 replies
26 likes
Mac
Windows

141304 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
56569 Views
0 replies
33 likes
Windows

56569 Views
0 replies
33 likes

Ads getting stuck since last update

Since the last update, has anyone else had issues with ads getting stuck and not playing, forcing you to restart Spotify? EDIT: I just realized that it is ONE particular ad that keeps freezing up and causing me to have to restart Spotify. It is the K...

Raven1111
Roadie
Since the last update, has anyone else had issues with ads getting stuck and not playing, forcing you to restart Spotify? EDIT: I just realized that it is ONE particular ad that keeps freezi...
2019-11-16 8:09:27 PM
2019-11-23 3:22:40 AM
Raven1111
Roadie
428 Views
3 replies
0 likes

428 Views
3 replies
0 likes

"Sorry, we couldn't load friends to follow" error

PlanPremiumDeviceDesktop (Windows), Phone (OPPO)My Question or IssueI have looked through numerous help topics and all answers do not fix the issue, but I am trying to follow facebook friends. I am currently following some so it used to work.I have t...

UncannyTitans
Visitor
Plan Premium Device Desktop (Windows), Phone (OPPO) My Question or Issue I have looked through numerous help topics and all answers do not fix the issue, but I am trying to follow facebook frien...
2019-11-22 2:49:45 AM
2019-11-22 10:44:28 PM
OneByBoo
Rising Star 4
1010 Views
1 replies
0 likes

1010 Views
1 replies
0 likes

displaying all albums

Plan PremiumCountry Canada Device Desktop Operating System Windows 10 My Question or Issue:when making a classical search, the last update displays only 20 album results, limiting us to what is most popular, preventing us to make a thorough explorati...

ricvac
Casual Listener
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue: when making a classical search, the last update displays only 2...
2019-11-20 3:05:18 AM
2019-11-22 10:41:22 PM
ricvac
Casual Listener
457 Views
1 replies
0 likes

457 Views
1 replies
0 likes

Podcast Playlist Showing Played Episodes When Filtered to Only Show Unplayed

PlanPremium CountryUSA DeviceMicrosoft Surface Pro Operating SystemWindows 10 My Question or IssuePodcasts that I listen to are still showing up in my list after I have listed to them. I have the setting to only show unplayed podcasts but there are p...

docholliday99
Visitor
Plan Premium Country USA Device Microsoft Surface Pro Operating System Windows 10 My Question or Issue Podcasts that I listen to are still showing up in my li...
2019-10-15 4:21:58 PM
2019-11-22 9:11:08 PM
michele_langa
Casual Listener
444 Views
1 replies
4 likes

444 Views
1 replies
4 likes

Spotify is unresponsive and using too much of my CPU

PlanPremiumCountryUSADeviceI have an intel i7-6700k, 16gb of ram, and gtx 1080tiOperating SystemWindows 10 The problem I am having is that I will be listening to Spotify and it will suddenly slow down. I won't be able to search anything, add songs to...

radbrad1227
Casual Listener
Plan Premium Country USA Device I have an intel i7-6700k, 16gb of ram, and gtx 1080ti Operating System Windows 10 The problem I am having is that I will be listening to Spotif...
2019-11-22 6:21:01 PM
2019-11-22 6:22:55 PM
radbrad1227
Casual Listener
710 Views
1 replies
0 likes
broke
Desktop
Lag
laggy
slow
unresponsive
Using all my CPU

710 Views
1 replies
0 likes

Çalma listesi silinmiyor

Merhaba,çalma listelerine eklediğim bir albüm silinmiş ve benim listemde boş görünüyor çalma listelerimden çıkaramıyor veya silemiyorum konu hakkında desteğinizi beklerim. çalma listemden çıkarmak istediğim albüm: https://open.spotify.com/playlist/37...

huseyindogan
Visitor
Merhaba, çalma listelerine eklediğim bir albüm silinmiş ve benim listemde boş görünüyor çalma listelerimden çıkaramıyor veya silemiyorum konu hakkında desteğinizi beklerim. çalma listemden ...
2019-11-22 11:25:37 AM
2019-11-22 5:23:58 PM
OneByBoo
Rising Star 4
3104 Views
1 replies
0 likes

3104 Views
1 replies
0 likes

Now Playing album art does not take me to the song that is being played

PlanPremiumCountry DevicePCOperating SystemWindowsApplication Version1.1.19.480.g7d17e3ce My Question or IssueWhile listening to, for example, my Liked Songs playlist, which is a long-ish playlist, when I click the "Now Playing" album art in the bott...

emberins
Music Fan
Plan Premium Country Device PC Operating System Windows Application Version 1.1.19.480.g7d17e3ce My Question or Issue While listening to, for example, my Liked Songs playlis...
2019-11-17 8:02:53 PM
2019-11-22 4:42:09 PM
Sebasty
Spotify Star
1965 Views
7 replies
1 likes
Now playing

1965 Views
7 replies
1 likes

"Now Playing' not updating on Windows 10 - with Sonos

PlanPremiumCountrySweden DeviceSurface Laptop 2Operating SystemWindows 10 My Question or Issue"Now Playing' showing on Windows 10 lock-screen works fine listening on local speakers / Bluetooth headset But - it´s not updating songs when choosing to mo...

GABYTT
Newbie
Plan Premium Country Sweden Device Surface Laptop 2 Operating System Windows 10 My Question or Issue "Now Playing' showing on Windows 10 lock-screen works fine listening on l...
2019-11-22 2:30:40 PM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

When 3.5 jack is plugged in

When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another. I have been using it this way for over a year with no problems. Now today its a problem. With the plug out ...

clcmbtn
Visitor
When 3.5 jack is plugged into my laptop and I plug the other end into the car radio the playlist just keeps skipping from one song to another. I have been using it this way for over a y...
2019-11-21 8:51:42 PM
464 Views
0 replies
0 likes

464 Views
0 replies
0 likes

Solved!! Login error from pc

I have premium, I am currently using this free account to post as I cannot login!Login Error: There is an error in logging you into this application. Please try again later.

csabi
Visitor
I have premium, I am currently using this free account to post as I cannot login! Login Error: There is an error in logging you into this application. Please try again later.
2019-11-21 7:41:15 PM
2019-11-21 7:49:03 PM
OneByBoo
Rising Star 4
736 Views
1 replies
0 likes

736 Views
1 replies
0 likes

Solved!! Browse: "There was a problem displaying this page." Home: "Please try again later."

PlanPremiumCountryUSADeviceHP All-in-One Desktop (2016)Operating SystemWindows 10, up to date. My Question or IssueI am currently getting the "There was a problem displaying this page!" error on my Browse tab. In other areas of the app, I am only get...

lilshuggie
Casual Listener
Plan Premium Country USA Device HP All-in-One Desktop (2016) Operating System Windows 10, up to date. My Question or Issue I am currently getting the "There was a problem displaying ...
2019-11-18 8:21:07 PM
2019-11-21 7:39:29 PM
OneByBoo
Rising Star 4
3458 Views
5 replies
0 likes

3458 Views
5 replies
0 likes

Volume Knob Not Adjusting Volumn of Remote Device

Plan: PremiumCountry: USADevice: DesktopOperating System: Windows 10Remote Device: Amazon Echo When I adjust the volume using my volume knob on the dell keyboard it shows that the volume is going up and down in the Spotify popup window. However the v...

bkswindell
Newbie
Plan: Premium Country: USA Device: Desktop Operating System: Windows 10 Remote Device: Amazon Echo When I adjust the volume using my volume knob on the dell keyboard it shows that th...
2019-11-21 5:36:24 PM
393 Views
0 replies
0 likes

393 Views
0 replies
0 likes

Superuser Contribution Unliking a song from an album no longer removes that specific one

Was this feature removed?I love TOOL's new album, but the interludes are pretty lackluster, in my opinion. If this was, say, a year ago, I would be able to just unsave them, why remove a perfectly functional asset?

gavin_buns
Casual Listener
Was this feature removed? I love TOOL's new album, but the interludes are pretty lackluster, in my opinion. If this was, say, a year ago, I would be able to just unsave them, why remove a perfectly ...
2019-10-01 11:37:20 PM
2019-11-21 4:37:59 PM
Katerina
Spotify Legend
2345 Views
5 replies
2 likes

2345 Views
5 replies
2 likes

Profile Picture Won't Change

PlanPremiumCountryCanadaDeviceCustom Built Windows 10 PCOperating SystemWindows 10 My Question or IssueIm trying to update my profile picture, after I change the picture it puts it on my profile like it should then when I go to another playlist or re...

McZarya
Casual Listener
Plan Premium Country Canada Device Custom Built Windows 10 PC Operating System Windows 10 My Question or Issue Im trying to update my profile picture, after I change the picture it p...
2019-11-21 1:09:13 AM
2019-11-21 4:22:42 AM
McZarya
Casual Listener
792 Views
1 replies
0 likes

792 Views
1 replies
0 likes

Can't skip songs using keyboard keys, using Spotify app on laptop

My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it on Chrome or Safari. So I will be working on a coll...

VibeWithMe808
Visitor
My issue has been happening for a while but for some reason I will have it sometimes and then other times I won't, it's really weird. I have the Spotify app downloaded on my laptop, I'm not using it ...
2019-11-20 10:52:12 PM
1907 Views
0 replies
1 likes
can't skip songs using keyboard keys
can't skip songs with app running in background

1907 Views
0 replies
1 likes

Windows Hybrid Tablet/Laptop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have all my "local Files" saved on an Android tablet which spotify doesn't recogn...

spiritofradio
Community Legend
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I curre...
2019-11-20 12:12:34 PM
509 Views
0 replies
0 likes
Hybrid
laptop
tablet

509 Views
0 replies
0 likes

Volume keeps jumping down to near zero

PlanPremiumCountryUKDeviceDell Vostro laptopOperating SystemWindows 10 My Question or IssueHaving a maddening issue where I'll be playing music on the Windows desktop version of the app, and the slider will suddenly jump to a level of around 10-15% w...

sebpatrick
Newbie
Plan Premium Country UK Device Dell Vostro laptop Operating System Windows 10 My Question or Issue Having a maddening issue where I'll be playing music on the Windows desktop version...
2019-11-20 9:09:48 AM
426 Views
0 replies
1 likes

426 Views
0 replies
1 likes

snip

PlanFree/PremiumCountryMéxico DeviceLaptopOperating SystemWindows 7 My Question or IssueEn spotify de pc mas especifico en windows 7 en la sección de canciones que te gustan no me aparece nada de mis canciones que tengo solo me aparece (Aquí aparecer...

Elabraham12
Newbie
Plan Free/Premium Country México Device Laptop Operating System Windows 7 My Question or Issue En spotify de pc mas especifico en windows 7 en la sección de canciones que te ...
2019-11-20 6:15:25 AM
446 Views
0 replies
0 likes

446 Views
0 replies
0 likes

Superuser Contribution Ops, errors have occurred. refresh

Hi, i have a problem with web version and PC app, when i search any songs it give me a red alert with an error "ops, errors have occurred. refresh ". fine i've try to delete cookie, cache, nothing... the same error on all the browsers, like opera, ch...

wavester22
Casual Listener
Hi, i have a problem with web version and PC app, when i search any songs it give me a red alert with an error "ops, errors have occurred. refresh ". fine i've try to delete cookie, cache, nothing......
2019-11-01 12:19:31 AM
2019-11-20 1:33:39 AM
wavester22
Casual Listener
832 Views
2 replies
0 likes

832 Views
2 replies
0 likes

Bring back the dislike button

Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK.or I'll be cancelling my premium membership.

arroyosalix
Casual Listener
Where did the dislike button go? It is missing from the Android App and from Windows desktop. All playlists are completely messed up and playing music I dislike. BRING IT BACK. or I'll be cancelling...
2019-11-19 12:43:26 AM
397 Views
0 replies
2 likes

397 Views
0 replies
2 likes

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Desktop (Windows)

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