Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Marsii

Casual Listener

9968 Views

99 replies

43 likes

  • 9968 Views
  • 99 replies
  • 43 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

1004 Views

12 replies

1 likes

Possible Bug
  • 1004 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2230 Views

34 replies

2 likes

  • 2230 Views
  • 34 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8455 Views

0 replies

4 likes

  • 8455 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution How can I remove unwanted greyed out songs in favorite songs list?

PlanPremiumCountryGermany DeviceWindows 10 Computer 64bitOperating SystemWindows 10 My Question or IssueHello,as you can see because of the screenshot, I can not remove any greyed out songs in my favorite songs list. These songs are added to the list...

Visitor

Plan Premium Country Germany   Device Windows 10 Computer 64bit Operating System Windows 10   My Question or Issue Hello, as you can see because of the screenshot, I can not rem...

user-removed

Not applicable

2205 Views

4 replies

0 likes

Desktop
Help
Windows
  • 2205 Views
  • 4 replies
  • 0 likes

Local files unable to find japanese titles anymore

The issue is with the search function of japanese language. It stopped working for me as. The files only show up now if any of the name or artist/album metadata contain english which they can be searched by but japanese language results in 0 results....

Casual Listener

The issue is with the search function of japanese language. It stopped working for me as. The files only show up now if any of the name or artist/album metadata contain english which they can be sear...

682 Views

0 replies

0 likes

bug
Japanese
local file
Search
  • 682 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't see specific local files on Spotify

PlanFreeCountryBrazilDevicePCOperating SystemWindows 10 My Question or Issue Every other local file on my computer shows on Spotify, but for some reason only the files from this one specific album do not show, no matter what I do. (the album is "Walk...

Casual Listener

  Plan Free Country Brazil Device PC Operating System Windows 10   My Question or Issue  Every other local file on my computer shows on Spotify, but for some reason only the...

rinjyu

Casual Listener

1499 Views

2 replies

0 likes

  • 1499 Views
  • 2 replies
  • 0 likes

Spotify won't play Dan Carlin's Hardcore History podcast

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8, and 2 different PCs on different locationsOperating SystemWin10 My Question or IssueFor the last week, every time I've tried listening to Dan Carlin's Hardcore History podcast, it just won't start play...

Regular

Plan Premium Country Norway Device Samsung Galaxy S8, and 2 different PCs on different locations Operating System Win10   My Question or Issue For the last week, every time I've tried ...

6charliebrownsp

Visitor

4830 Views

3 replies

1 likes

  • 4830 Views
  • 3 replies
  • 1 likes

Spotify siempre tiene algún problema y no funciona.

PlanFreeCountrySpainOperating System Windows 10 My Question or IssueCuando enciendo Spotify pueden ocurrir varias cosas:1) Funciona correctamente pero no puedo buscar nada.2) Tarda más de 20 minutos en empezar a funcionar, algunas opciones como la bú...

Newbie

  Plan Free Country Spain Operating System  Windows 10   My Question or Issue Cuando enciendo Spotify pueden ocurrir varias cosas: 1) Funciona correctamente pero no puedo bus...

1264 Views

0 replies

2 likes

Prob
  • 1264 Views
  • 0 replies
  • 2 likes

Superuser Contribution spotify doesnt work on my PC

PlanpremiumCountryGREECEDevicePCOperating SystemWindows 10 My Question or IssueSPOTIFY STARTS, BUT DOES NOT PLAY MUSIC. JUST SKIP TO NEXT AND NEXT AND NEXT SONG. PLAYS ONLY THROUGH WEB NOT FROM THE INSTALLED PROGRAMM,I UNINSTALLED IT AND RE INSTALL, ...

Visitor

Plan premium Country GREECE Device PC Operating System Windows 10   My Question or Issue SPOTIFY STARTS, BUT DOES NOT PLAY MUSIC. JUST SKIP TO NEXT AND NEXT AND NEXT SONG. PLAYS ONLY T...

Ivan

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Lyric button

Do not display microphone button in the bottom-right.  

Visitor

Do not display microphone button in the bottom-right.    

463 Views

0 replies

1 likes

  • 463 Views
  • 0 replies
  • 1 likes

Solved!! Local Files don't refresh

Hi, I've got the problem that when I change something in my local files (in Windows Explorer), e.g. remove a folder, rename a folder or relocate it, Spotify doesn't "get it" and shows the files multiple times (some gray) or isn't able to play them (e...

Regular

Hi, I've got the problem that when I change something in my local files (in Windows Explorer), e.g. remove a folder, rename a folder or relocate it, Spotify doesn't "get it" and shows the files multi...

D3adbolt

Newbie

3849 Views

3 replies

0 likes

Windows
  • 3849 Views
  • 3 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryUKDeviceWindows PCOperating SystemWindows 10 My Question or IssueI keep getting the message in the title appear on my spotify, it happens when i try and play any song from any playlist, it skips through the whole thing and then disp...

Visitor

Plan Premium Country UK Device Windows PC Operating System Windows 10   My Question or Issue I keep getting the message in the title appear on my spotify, it happens when i try and pla...

1262191564

Newbie

674 Views

2 replies

1 likes

  • 674 Views
  • 2 replies
  • 1 likes

Can't resume playback after some time

Plan:PremiumCountryChileDeviceHP ProbookOperating SystemFedora Linux(Chrome Version 83.0.4103.116 (Official Build)) My Question or IssueAfter a while of playback being paused, for periods as short as 1 hour, I can't resume playback and I get the foll...

Casual Listener

Plan: Premium Country Chile Device HP Probook Operating System Fedora Linux(Chrome Version 83.0.4103.116 (Official Build))   My Question or Issue After a while of playback being paused...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to play Artist Radio

I'm unable to play Artist Radio for Keith Jarrett - web player says 'Error Could not load this playlist' and android player says 'Missing Playlist This playlist is no longer valid. Please try another one' PlanPremiumCountryUSADeviceandroid, web Opera...

Music Fan

I'm unable to play Artist Radio for Keith Jarrett - web player says 'Error Could not load this playlist' and android player says 'Missing Playlist This playlist is no longer valid. Please try another...

Krause

Visitor

2208 Views

4 replies

2 likes

  • 2208 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution New user. Can't seem to get going with Spotify. Totally confused

PlanFreeCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueNew User. Worked okay 1st time but now, 2nd time I tried to use Spotify, it just scrolls through a playlist without playing. Haven't got a clue why or what to do as this is ...

Casual Listener

Plan Free Country UK Device Desktop Operating System Windows 10   My Question or Issue New User. Worked okay 1st time but now, 2nd time I tried to use Spotify, it just scrolls thr...

TheRave

Casual Listener

736 Views

3 replies

0 likes

  • 736 Views
  • 3 replies
  • 0 likes

Liked songs not appearing as liked in the Album they come from

PremiumWindows 10 (may apply to other platforms) Quite often songs which I have liked in my Artists library from an album, appear as liked in my artists library , but not in the album when I access the album via the artists' page. If I play a track f...

Roadie

Premium Windows 10 (may apply to other platforms)   Quite often songs which I have liked in my Artists library from an album, appear as liked in my artists library , but not in the album when...

MarkWilliams123

Roadie

1177 Views

5 replies

0 likes

  • 1177 Views
  • 5 replies
  • 0 likes

Solved!! No album display

PlanFreeCountry DeviceAcer Aspire (2019)Operating SystemWindows 10 My Question or Issuehey guys i don't know if this has already been addressed but, i recently created a few playlists with all the artists i want. the playlist below is the first of th...

Casual Listener

  Plan Free Country   Device Acer Aspire (2019) Operating System Windows 10   My Question or Issue hey guys i don't know if this has already been addressed but, i recently c...

CollinD72

Casual Listener

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Desktop won't resume playback after a period of inactivity

PlanPremiumCountryChileDeviceHP ProbookOperating SystemFedora Linux 31BrowserChrome 83.0.4103.116 (Official Build) My Question or IssueAfter a while of inactivity on the desktop player, generally 12 hours (sometime less),I can't resume the playback. ...

Casual Listener

Plan Premium Country Chile Device HP Probook Operating System Fedora Linux 31 Browser Chrome 83.0.4103.116 (Official Build)  My Question or Issue After a while of inactivity on t...

258 Views

0 replies

0 likes

Desktop
  • 258 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant play any music on spotify for windows

PlanPremiumCountryNew ZealandDevicePCOperating SystemWindows 10 My Question or Issue Im not able to play any music on spotify for windows. If i start a playlist in will skip form all the music without playing anything. If I click an individual song i...

Casual Listener

Plan Premium Country New Zealand Device PC Operating System Windows 10   My Question or Issue   Im not able to play any music on spotify for windows. If i start a playlist in wil...

redsd

Music Fan

913 Views

5 replies

1 likes

  • 913 Views
  • 5 replies
  • 1 likes

Local files greyed out and some not appearing

PlanFreeCountryHong KongDevicePCOperating SystemWindows 7 My Question or IssueThe story begins when I downloaded some new songs and added to my local file, but Spotify isn't showing those newly added songs.And so I followed this "solution"https://com...

Regular

Plan Free Country Hong Kong Device PC Operating System Windows 7   My Question or Issue The story begins when I downloaded some new songs and added to my local file, but Spotify is...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

Superuser Contribution Fix Songs skipping quickly rapidly and not playing at all

PlanPremiumCountryUS DeviceDell XPSOperating SystemWindows 10 Go to "Settings - Sound - Advance sound options - App Volume and device preferences - Reset" You may need to close and open Spotify.

Casual Listener

Plan Premium Country US   Device Dell XPS Operating System Windows 10   Go to "Settings - Sound - Advance sound options - App Volume and device preferences - Reset" You may need t...

Ivan

Spotify Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Spotify Rapidly Skipping Songs

Spotify will not play a single song for more than a fraction of a second, skipping songs at the speed of light. I've tried almost EVERYTHING from drivers to uninstalling reinstalling, restarting and updating my pc, updating spotify, using a vpn, gett...

Casual Listener

Spotify will not play a single song for more than a fraction of a second, skipping songs at the speed of light. I've tried almost EVERYTHING from drivers to uninstalling reinstalling, restarting and ...

bradwsharpb

Casual Listener

852 Views

3 replies

1 likes

  • 852 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution FRIEND ACTIVITY STOPPED WORKING SUDDENLY. (WINDOWS)

PlanPremiumCountryIndia DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueMy Spotify desktop app was not connecting to my facebook friends to show friends activity. It showed an error " Sorry, we couldn't load friends to follow." Howe...

Casual Listener

Plan Premium Country India   Device Lenovo Laptop Operating System Windows 10   My Question or Issue My Spotify desktop app was not connecting to my facebook friends to show frie...

Ivan

Spotify Legend

1580 Views

1 replies

0 likes

  • 1580 Views
  • 1 replies
  • 0 likes