Help - Desktop Windows

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
1101 Views
1 replies
4 likes

1101 Views
1 replies
4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
140316 Views
0 replies
26 likes
Mac
Windows

140316 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
55788 Views
0 replies
33 likes
Windows

55788 Views
0 replies
33 likes

Playlist Sorting Resets Every Restart

PlanPremium (trial) CountryUK Operating SystemFirst noticed on Windows 10 non-Store application version 1.1.16.522.g55a4b852. Just switched over to Store version and it does the same. My Question or IssueI tend to listen to my Liked Songs playlist an...

UKMatt2000
Casual Listener
Plan Premium (trial) Country UK Operating System First noticed on Windows 10 non-Store application version 1.1.16.522.g55a4b852. Just switched over to Store version and it d...
2019-10-05 12:39:43 AM
2019-10-10 10:20:36 PM
UKMatt2000
Casual Listener
486 Views
1 replies
1 likes

486 Views
1 replies
1 likes

Album don't show on artist page but is avible through link

PlanFree and PremiumCountryPolandDeviceWindows PCOperating SystemWindows 10 My Question or IssueAlbum "The Answer" isn't displaying on artist pageArtist page: https://open.spotify.com/artist/6GWciujSDoDzAAEcDp48spAlbum: https://open.spotify.com/album...

Drago_Nero
Casual Listener
Plan Free and Premium Country Poland Device Windows PC Operating System Windows 10 My Question or Issue Album "The Answer" isn't displaying on artist page Artist page: https://...
2019-10-08 12:35:53 PM
2019-10-10 3:53:39 PM
OneByBoo
Rising Star 4
464 Views
1 replies
0 likes

464 Views
1 replies
0 likes

Cannot play any songs

Hi PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueHiI cannot play any songs on Spotify, On the desktop app, i get the message "Spotify cannot play this right now". I have searched for a solution but have not found anything ...

sambylett
Visitor
Hi Plan Premium Country Australia Operating System Windows 10 My Question or Issue Hi I cannot play any songs on Spotify, On the desktop app, i get the message "Spotify canno...
2019-10-10 11:08:31 AM
2019-10-10 3:49:55 PM
OneByBoo
Rising Star 4
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Solved!! Unable to play any songs in Spotify Desktop App

PlanPremiumCountryMalaysiaDeviceAcer Aspire V15 NitroOperating SystemWindows 10 My Question or IssueMy Spotify app cannot play any song. It just gives an error message "Spotify can't play this right now. If you have the file on your computer you can ...

rotibakar
Casual Listener
Plan Premium Country Malaysia Device Acer Aspire V15 Nitro Operating System Windows 10 My Question or Issue My Spotify app cannot play any song. It just gives an error message "Spoti...
2019-10-09 4:54:13 AM
2019-10-10 3:38:15 PM
OneByBoo
Rising Star 4
1602 Views
4 replies
1 likes

1602 Views
4 replies
1 likes

[BUG] Spotify auto starts with windows, though I disabled this feature

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueSince the Last update spotify chsnged my settings and starts automatically everytime windows boots. That makes windows slower on start witch is not desired.

sotos2004
Regular
Plan Premium Country Device Desktop Operating System Windows 10 My Question or Issue Since the Last update spotify chsnged my settings and starts automatically everytime windo...
2019-10-10 7:17:29 AM
2019-10-10 12:34:29 PM
user-removed
Not applicable
311 Views
1 replies
1 likes

311 Views
1 replies
1 likes

Solved!! Next song starts at random time. Crossfade is OFF.

PlanPremiumCountryNorwayDevicePC Lenovo Early 2015Operating SystemW10 My Question or IssueJust discovered this in a playlist i just started following. The next song that is coming up starts at random times. When manually playing next track it starts ...

Limitedh11111
Regular
Plan Premium Country Norway Device PC Lenovo Early 2015 Operating System W10 My Question or Issue Just discovered this in a playlist i just started following. The next song that is c...
2019-10-05 10:17:00 PM
2019-10-09 12:14:26 AM
Limitedh11111
Regular
769 Views
2 replies
0 likes

769 Views
2 replies
0 likes

Cannot see songs in my playlists

PlanPremiumCountryIndiaDeviceLaptopOperating SystemWindows 10My Question or IssueI cannot see songs in any playlists on the windows app be it to be Today's top hits or RapCaviar, etc. However, I can see them when I am using a web player. I tried re-i...

G_Gupta05
Visitor
Plan Premium Country India Device Laptop Operating System Windows 10 My Question or Issue I cannot see songs in any playlists on the windows app be it to be Today's top hits or RapCaviar, et...
2019-10-09 4:15:27 AM
2019-10-09 6:21:05 PM
OneByBoo
Rising Star 4
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

Betterfy

Ok so here's something that's been on my mind lately; Spotify is an amazing tool that has elevated the music industry into the future as well as evolved how we listen to music in general. But at the same time, it severely lacks basic almost 'common s...

nysteve
Roadie
Ok so here's something that's been on my mind lately; Spotify is an amazing tool that has elevated the music industry into the future as well as evolved how we listen to music in general. But at the ...
2019-10-09 5:32:19 PM
315 Views
0 replies
1 likes
Desktop
Playlists

315 Views
0 replies
1 likes

Folder Redirections.... seriously?

How on earth is it that this software still doesn't support folder redirections, or the option to forcefully install locally without always attempting to store stuff in the Roaming folder?

stugster
Casual Listener
How on earth is it that this software still doesn't support folder redirections, or the option to forcefully install locally without always attempting to store stuff in the Roaming folder?
2019-10-09 4:38:54 PM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

Proxy Auto Detect not working when changing networks

PlanPremiumCountryUS DevicePCOperating SystemWindows 10 My Question or IssueBetween the home network and work, the proxy setting has to be changed. I have a powershell script that updates proxy settings before putting the PC to sleep to travel to or ...

gt2847c
Regular
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Between the home network and work, the proxy setting has to be changed. I have a powers...
2018-08-04 7:28:25 PM
2019-10-09 3:42:09 PM
foxontherock
Casual Listener
1404 Views
4 replies
1 likes

1404 Views
4 replies
1 likes

Spotify Not Responding on Windows

For the past 3 days I haven't been able to open the spotify app on my computer. A message pops up saying "The Spotify application is not responding". 3 days ago, I was on Spotify and then it just stopped working, said no internet connection even thou...

minecraftpro169
Casual Listener
For the past 3 days I haven't been able to open the spotify app on my computer. A message pops up saying "The Spotify application is not responding". 3 days ago, I was on Spotify and then it just sto...
2019-10-08 11:36:13 PM
2019-10-09 3:17:21 PM
Jollof
Composer
776 Views
1 replies
0 likes

776 Views
1 replies
0 likes

Full screen breaks program and no option to change profile picture after update

PlanPremiumCountryUSADeviceCustom desktopOperating SystemWindows 10 Pro x64 My Question or IssueSince I received an update a few days ago, hitting the fullscreen player button displays a fullscreen black image. The cursor is visible, but nothing else...

Windows10
Newbie
Plan Premium Country USA Device Custom desktop Operating System Windows 10 Pro x64 My Question or Issue Since I received an update a few days ago, hitting the fullscreen player butto...
2019-10-09 5:18:57 AM
2019-10-09 9:55:18 AM
OneByBoo
Rising Star 4
469 Views
1 replies
0 likes
bug
fullscreen
profile picture

469 Views
1 replies
0 likes

When copying a playlist several songs are lost

I copied a playlist, but I think that a previous version of the playlist was copied, and now I have lost many songs on that playlist. It has happened many times. I try to copy a certain playlist, but after looking at the copied playlist a moment late...

AlexandraHawes
Visitor
I copied a playlist, but I think that a previous version of the playlist was copied, and now I have lost many songs on that playlist. It has happened many times. I try to copy a certain playlist, but...
2019-10-08 8:02:01 PM
2019-10-09 6:05:37 AM
osornios
Spotify Star
538 Views
1 replies
0 likes
Desktop
Playlists

538 Views
1 replies
0 likes

Can no longer see how many Liked Songs I have

PlanPremiumCountryUKDevicePCOperating SystemWindows 7 My Question or IssueUntil recently I could Select All of my Liked Songs and when I dragged it would show how many I currently have in that list (8000+). Now, although I still have that amount it o...

Bramish
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 7 My Question or Issue Until recently I could Select All of my Liked Songs and when I dragged it would show how many I curr...
2019-10-08 1:54:57 PM
2019-10-08 5:50:57 PM
Sebasty
Spotify Star
1320 Views
1 replies
0 likes

1320 Views
1 replies
0 likes

Spotify peer to peer

PlanPremiumCountryNetherlandsDevice(Dell)Operating System(Windows 10) My Question or IssueI cannot access Spotify from my work network. As per IT Spotify uses peer to peer networks which are banned at work. Is this the case? Does Spotify really use p...

NewBeats
Casual Listener
Plan Premium Country Netherlands Device (Dell) Operating System (Windows 10) My Question or Issue I cannot access Spotify from my work network. As per IT Spotify uses peer to peer ne...
2019-10-07 1:46:51 PM
2019-10-08 4:05:58 PM
Sebasty
Spotify Star
8227 Views
3 replies
0 likes

8227 Views
3 replies
0 likes

Superuser Contribution Spotify completely died

PlanFreeCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueYesterday I reinstalled Spotify for no reason, after I installed it, all my song from my playlist were gone and when I attempted at playing any song nothing worked, the song...

Maxinity
Casual Listener
Plan Free Country England Device PC Operating System Windows 10 My Question or Issue Yesterday I reinstalled Spotify for no reason, after I installed it, all my song from my playlist...
2019-09-28 12:41:53 PM
2019-10-08 1:08:54 PM
Petya
Community Legend
851 Views
3 replies
0 likes

851 Views
3 replies
0 likes

Improve discover weekly. This is what it looks like now

Discover Weekly doesn't do a good job suggesting music: it's only suggesting **bleep** that doesn't match the music I usually listen to.

jaspoid-0934
Roadie
Discover Weekly doesn't do a good job suggesting music: it's only suggesting **bleep** that doesn't match the music I usually listen to.
2019-03-01 4:14:32 PM
2019-10-08 1:04:52 PM
Pep
Casual Listener
503 Views
2 replies
0 likes

503 Views
2 replies
0 likes

Recently played not changing

Plan PremiumCountryUKDeviceSurface book 2Operating SystemWindows 10 My Question or IssueOn both the windows store app and installing seperately my recently played is not changing and hasnt changed for a while, I have reinstalled both versions without...

morgan2001b
Casual Listener
Plan Premium Country UK Device Surface book 2 Operating System Windows 10 My Question or Issue On both the windows store app and installing seperately my recently played is not...
2019-10-04 11:30:12 AM
2019-10-08 9:50:09 AM
morgan2001b
Casual Listener
446 Views
1 replies
0 likes
Windows 10

446 Views
1 replies
0 likes

Can't add songs to playlist on DeskTop

PlanPremiumCountryUK DeviceWindows 10 Laptop and Android PhoneOperating SystemWindows 10Hi, I'm unable to add tracks to my playlist since 13/09/2019. When i do it on my desktop, and try and drag a track in, i get the stop/prohibition sign and when i ...

FMI
Casual Listener
Plan Premium Country UK Device Windows 10 Laptop and Android Phone Operating System Windows 10 Hi, I'm unable to add tracks to my playlist since 13/09/2019. When i do it on m...
2019-10-08 3:49:23 AM
2019-10-08 6:40:20 AM
FMI
Casual Listener
1775 Views
2 replies
0 likes

1775 Views
2 replies
0 likes

Spotify Does Not Open

PlanPremiumMy Question or IssueHello,Up until a few months ago, the Spotify Player (Windows 10) was working fine. However, now when I try to open it, nothing happens. There are no tasks with "Spotify" in it running in the Task Manager.I have already ...

Pik0a0chu
Newbie
Plan Premium My Question or Issue Hello, Up until a few months ago, the Spotify Player (Windows 10) was working fine. However, now when I try to open it, nothing happens. There are no tasks with ...
2019-10-08 2:02:56 AM
413 Views
0 replies
0 likes
not opening
player
Spotify
Windows

413 Views
0 replies
0 likes

Spotify Community

Desktop (Windows)

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