Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
90888 Views
81 replies
27 likes

90888 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
whatintheworldisthis
Visitor
101719 Views
291 replies
22 likes

101719 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7359 Views
1 replies
6 likes

7359 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147902 Views
0 replies
26 likes
Mac
Windows

147902 Views
0 replies
26 likes

Solved!! No Option To Import

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI want to import some playlists from iTunes, but can't see the option to import them. I've checked my settings in iTunes, plus made sure that Local Files is set to on in Spoti...

shelaghg
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I want to import some playlists from iTunes, but can't see the option to import them. I've checked ...
2020-05-30 8:52:14 PM
2020-05-31 8:09:41 PM
dinomight
Spotify Star
749 Views
3 replies
0 likes

749 Views
3 replies
0 likes

New Spotify version uses too much RAM

PlanPremiumCountrySpainDeviceLenovo ideapad 520Operating SystemWindows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the computer an excesive amount of work.I have already disabled hardware acceleration a...

nijibashi
Casual Listener
Plan Premium Country Spain Device Lenovo ideapad 520 Operating System Windows 10 My Question or Issue The latest Spotify version (1.1.34.694) uses too much RAM and gives the ...
2020-05-31 5:34:51 PM
380 Views
0 replies
1 likes
Ram
Update
UPDATE MALFUNCTION
version 1.1.34.694

380 Views
0 replies
1 likes

Superuser Contribution Spotify Deletes All Songs Every Time My Computer is Turned On

PlanFamily PremiumCountryJapanDeviceDell Inspiron 17 3000Operating SystemWindows 10 My Question or IssueEvery time I turn my computer off and on again, Spotify logs me out and deletes all of my songs. I have almost 400 songs on my playlist, so I don'...

Swivelz
Visitor
Plan Family Premium Country Japan Device Dell Inspiron 17 3000 Operating System Windows 10 My Question or Issue Every time I turn my computer off and on again, Spotify logs me out an...
2020-05-29 7:06:06 AM
2020-05-31 2:01:35 PM
Elena
Moderator
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

Crash in 20 seconds everytime

PlanFamilyCountryFranceDeviceComputerOperating SystemWindows 10 My Question or IssueSince like 5 days my app Spotify (only on computer) crash everytime in approximately 20 seconds. I try all the solution like disconnect my account or uninstall and re...

Malo_but
Visitor
Plan Family Country France Device Computer Operating System Windows 10 My Question or Issue Since like 5 days my app Spotify (only on computer) crash everytime in approximately 20 se...
2020-05-29 5:09:09 PM
2020-05-31 12:48:09 PM
Sebasty
Community Legend
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

APPCRASH

PlanFreeCountryBrazilDevice.Operating SystemWindows 7 My Question or Issue Hi. Does anybody can help me?When I try to run the Spotify, It says "APPCRASH" I just tried change the windows DEP and its dont work

JhonaXXX
Newbie
Plan Free Country Brazil Device . Operating System Windows 7 My Question or Issue Hi. Does anybody can help me? When I try to run the Spotify, It says "APPCRASH" ...
2020-05-30 1:15:27 AM
2020-05-31 12:43:39 PM
Sebasty
Community Legend
834 Views
1 replies
0 likes

834 Views
1 replies
0 likes

Play on desktop and Amazon Echo independently?

How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, I need to disconnect my desktop from that device. P...

crimsoncuda
Casual Listener
How can I play Spotify on my desktop and the Amazon Echo independently? I can't figure out how to stop my desktop from being a remote when somebody asks Alexa to play a song. If that's not possible, ...
2020-05-29 10:44:22 PM
2020-05-31 11:55:03 AM
Sebasty
Community Legend
744 Views
1 replies
0 likes

744 Views
1 replies
0 likes

Solved!! Small Song Banner left down corner disappeared

PlanPremiumCountryGermanyDevice(Microsoft Surface Pro 3)Operating System(Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible anymore. Is there a fix for that problem to view it back on screen? -creed

NjectCreed
Casual Listener
Plan Premium Country Germany Device (Microsoft Surface Pro 3) Operating System (Windows 10) My Question or Issue As you can see in the screenshot, my song banner is not visible...
2018-07-22 3:08:54 AM
2020-05-31 9:02:59 AM
Aquariacom
Visitor
1707 Views
4 replies
0 likes

1707 Views
4 replies
0 likes

Local File Problems

Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of to fix this. The files are not corrupted, they aren...

TheVeilsHand
Newbie
Here is my problem, I have some local files that Spotify will let me play, but it will not let me add to playlists. This problem only occurs with a few files. I have done everything I could think of ...
2020-05-31 7:51:19 AM
581 Views
0 replies
0 likes
Account
Desktop
Spotify Features

581 Views
0 replies
0 likes

How to not startscreen?

Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playlists but keeping them alphabetical helps remembering...

grzmz
Newbie
Is there any way to not have the startscreen to show up after starting the app but the last playlist used? I just want to open it in the state I closed it. I know I can change the order of the playli...
2020-05-30 6:18:35 PM
2020-05-31 1:34:47 AM
dinomight
Spotify Star
466 Views
2 replies
1 likes

466 Views
2 replies
1 likes

Solved!! Spotify Beta testing on Windows?

PlanFreeCountryUSADevicePCOperating SystemWindows 10 version 2004 My Question or Issueis there a closed/open Beta or alpha testing for Windows ?if not is Spotify possibly planning to do it in future?

AdenEden
Visitor
Plan Free Country USA Device PC Operating System Windows 10 version 2004 My Question or Issue is there a closed/open Beta or alpha testing for Windows ? if not is Spotify possibly p...
2020-05-27 12:44:46 PM
2020-05-30 7:35:51 PM
LatentTwist
Music Fan
8294 Views
3 replies
0 likes

8294 Views
3 replies
0 likes

What happened to "appears on" on desktop!?!?

PlanPremium (Students)CountryUnited States Device(MacBook Air)Operating System(MacOS Sierra) My Question or IssueI know this has been a thing on the app for awhile, but I usually just use desktop so it wasn't the end of the world for me. But now the ...

snalty1
Casual Listener
Plan Premium (Students) Country United States Device (MacBook Air) Operating System (MacOS Sierra) My Question or Issue I know this has been a thing on the app for awhile, bu...
2020-05-28 11:11:10 PM
2020-05-30 4:05:40 PM
EthanS1
Community Legend
658 Views
1 replies
2 likes
appears on
artist
artist page
classical
Desktop

658 Views
1 replies
2 likes

Is there a difference in how music is projected in Spotify on desktop and on mobile?

PlanPremiumCountrySwedenDeviceiPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec)Operating SystemiOS 10, Android 9, Windows 10 My Question or IssueSo, I've been a Spotify premium user for years and I'm very happy with ...

stortut
Newbie
Plan Premium Country Sweden Device iPhone Xs Max, Sony Xperia XZ1, home built desktop with Realtek ALC887 audio codec) Operating System iOS 10, Android 9, Windows 10 My Questi...
2020-05-30 3:25:31 PM
498 Views
0 replies
0 likes
Desktop
Mobile
Sound Quality
soundstage

498 Views
0 replies
0 likes

Solved!! NO SOUND PROBLEM

PlanPremium for studentsCountryTurkeyDevice(Lenovo IdeaPad S145-15IWL)Operating System(Windows 10 Home) My Question or IssueHi there, I have been using the app for about 1 year from both the computer app and the phone app. There was no problem until ...

Zehragif
Casual Listener
Plan Premium for students Country Turkey Device (Lenovo IdeaPad S145-15IWL) Operating System (Windows 10 Home) My Question or Issue Hi there, I have been using the app for about 1 ye...
2020-05-29 2:02:17 PM
2020-05-30 2:59:42 PM
Zehragif
Casual Listener
2807 Views
4 replies
1 likes
desktop application
no sound
Windows 10

2807 Views
4 replies
1 likes

Desktop App crashes

PlanPremiumCountryUSDeviceLevono LaptopOperating SystemWindows 10 My Question or IssueWhenever I try to upload an image to my playlist cover, the app closes. I'm am clicking on "replace image." This is my own personal playlist too.

iitzelv
Visitor
Plan Premium Country US Device Levono Laptop Operating System Windows 10 My Question or Issue Whenever I try to upload an image to my playlist cover, the app closes. I'm am c...
2020-04-30 3:09:36 AM
2020-05-30 2:38:20 PM
TinyTony
Casual Listener
506 Views
2 replies
0 likes

506 Views
2 replies
0 likes

Solved!! Features

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueAre there any plans to add a graphic equaliser to the app as there is in the i...

Rigsby1
Gig Goer
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Is...
2020-05-26 10:14:05 PM
2020-05-30 1:35:36 PM
Rigsby1
Gig Goer
503 Views
2 replies
0 likes

503 Views
2 replies
0 likes

Spotify cant play this right now

My Question or IssueSo I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt get help. ive looked at all recommendations on here ...

thecatskitten
Regular
My Question or Issue So I'm on PC and this issue has been happening for a while now and ive been having to use the web player which is really really annoying. I've posted about this before and didnt...
2020-05-30 10:55:16 AM
2020-05-30 10:56:40 AM
thecatskitten
Regular
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

I got the "Normal" PC Desktop app version back!

About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! I went to HELP / ABOUT SPOTIFY and there was a prompt to dow...

markrushton
Music Fan
About 3 weeks ago, Spotify switched this 6+ year Premium Family customer to that feature-deprived, useless, piece of junk version of the PC Desktop app. BUT NOW I HAVE THE OLD VERSION BACK! ...
2020-05-29 4:15:43 PM
302 Views
0 replies
2 likes

302 Views
0 replies
2 likes

Update Fails

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 7 My Question or IssueSpotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spotiy and restart it, it runs the update everytime, which fails due to error code 12 insuffi...

DJTaylor
Casual Listener
Plan Premium Country UK Device Desktop PC Operating System Windows 7 My Question or Issue Spotify says there is an update from 1.1.32.618 to 11.33.569. When I quit Spoti...
2020-05-28 12:24:42 PM
2020-05-29 4:14:24 PM
DJTaylor
Casual Listener
819 Views
1 replies
0 likes

819 Views
1 replies
0 likes

Shuffle broken, does not work on full playlist

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueShuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows 10 Desktop client. This results in a shuffled 81-song sub-playlist based on ...

llamabutte
Casual Listener
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Shuffling a playlist results in Spotify shuffling the Play Queue ONLY when using the Windows ...
2020-05-28 10:41:54 PM
2020-05-29 2:52:38 PM
llamabutte
Casual Listener
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Error code: auth:3

CountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSince this morning I've this problem.I tryied everything: i've unistall it in different ways, also from %appdata% local and roaming. I changed the firewall permissions but nothing wor...

Mure
Casual Listener
Country Italy Device PC Operating System Windows 10 My Question or Issue Since this morning I've this problem. I tryied everything: i've unistall it in different ways, also from %appd...
2020-05-29 12:56:22 PM
2020-05-29 1:11:35 PM
Mure
Casual Listener
693 Views
1 replies
0 likes

693 Views
1 replies
0 likes

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