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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136961 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136961 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53207 Views
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  • 33 likes
  • Windows
  • 53207 Views
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Removing a song from a repeating queue

Hi guysWhen I play a new album, I listen to it on repeat until I absorb it. As I get familiar with songs, I delete them from the queue. That way I can absorb the unfamiliar songs more quickly.Problem is, Spotify reaches the end of the album, reloads ...

  • Casual Listener
  • Hi guys When I play a new album, I listen to it on repeat until I absorb it.  As I get familiar with songs, I delete them from the queue.  That way I can absorb the unfamiliar songs more q...
  • dinomight
  • Spotify Star
  • 3100 Views
  • 3 replies
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  • 3100 Views
  • 3 replies
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Spotify suddenly stops playing music on my laptop

This happened to me today, i was listening music when it suddenly stopped playing it, then I click on the play button and after 10-25 seconds i stops again. What is this problem?

  • Visitor
  • This happened to me today, i was listening music when it suddenly stopped playing it, then I click on the play button and after 10-25 seconds i stops again. What is this problem?
  • b1rito
  • Casual Listener
  • 5152 Views
  • 7 replies
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  • 5152 Views
  • 7 replies
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Why a few titles are not available (in grey) on PC and available on iPhone?

PlanPremiumCountryFranceDeviceiPhone 6S, PCOperating SystemiOS 12, Windows 10 My Question or IssueA few titles appear in grey (not available) on Spotify on PC (impossible to listen them). And those titles appear correctly on Spotify app on iPhone and...

  • Visitor
  • Plan Premium Country France Device iPhone 6S, PC Operating System iOS 12, Windows 10   My Question or Issue A few titles appear in grey (not available) on Spotify on PC (impossible to ...
  • 266 Views
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  • sonos spotify
    Troubleshooting
    Windows
  • 266 Views
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Playlists have been deleted

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10My Question or IssueI uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got rid of the Windows Store version. The web version seemed to be working ...

  • Regular
  • Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got ri...
  • 137 Views
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  • 137 Views
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Select podcasts not playing on Desktop

PlanPremiumCountryUnited StatesDevice(PC)Operating System(Windows 10) My Question or IssueOnly select podcasts I listen to will play. However most of my podcasts will not play. Anything that is a Parcast will not play and some other ones as well. The...

  • Visitor
  • Plan Premium Country United States Device (PC) Operating System (Windows 10)   My Question or Issue Only select podcasts I listen to will play. However most of my podcasts will not pla...
  • 125 Views
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  • 125 Views
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Podcasts will not play on desktop or mobile device

PlanPremiumCountryUSDeviceWindows Desktop, and iPhone XROperating SystemWindows 10 on Desktop, iOS 12.4 on iPhone My Question or IssuePodcasts will not play on either desktop or on my iphone. Music plays fine on both, even music that is not downloade...

  • Newbie
  • Plan Premium Country US Device Windows Desktop, and iPhone XR Operating System Windows 10 on Desktop, iOS 12.4 on iPhone   My Question or Issue Podcasts will not play on either desktop...
  • 127 Views
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  • 127 Views
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Bring back old spotify UI

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is the worst update yet. At least make this change optio...

  • Regular
  • Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is th...
  • 284 Views
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  • 3 likes
  • 284 Views
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  • 3 likes

How can I sort the artists page alphabetically WITHOUT following them?

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhy do I have to follow an artist in order to sort them alphabetically on that page? I have hundreds of artists in my library. I don't want to go through all of them, and I pe...

  • Visitor
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Why do I have to follow an artist in order to sort them alphabetically on that page? I have hundred...
  • kvino006
  • Regular
  • 490 Views
  • 1 replies
  • 6 likes
  • 490 Views
  • 1 replies
  • 6 likes

Desktop app not remaining on same display when minimized

Description:When the Spotify app is minimized on Windows 10 with taskbars that are not the same across multiple displays, it automatically moves to the main taskbar instead of staying on the taskbar assigned to the display it was previously showing o...

  • Visitor
  • Description: When the Spotify app is minimized on Windows 10 with taskbars that are not the same across multiple displays, it automatically moves to the main taskbar instead of staying on the taskba...
  • 149 Views
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  • 149 Views
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"Go to Playlist radio" using artists and songs from all my playlists since last update.

I've noticed that since the last couple updates, when I use the "Go to Playlist Radio" function, the generated radio will pick songs from all my playlists, which usually are very genre specific. The worst offender was one of the songs of my Heavy Met...

  • Visitor
  • I've noticed that since the last couple updates, when I use the "Go to Playlist Radio" function, the generated radio will pick songs from all my playlists, which usually are very genre specific. &nb...
  • 138 Views
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  • 138 Views
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Cortana doesn't work properly after reboot

PlanFree/PremiumCountryAustraliaDeviceSurface Pro 4Operating SystemWindows 10 Lastest update My Question or IssueHi, I've spent a long time trying to get Cortana to work with Spotify. I've updated my Windows PC to the latest version, changed the lang...

  • Casual Listener
  • Plan Free/Premium Country Australia Device Surface Pro 4 Operating System Windows 10 Lastest update   My Question or Issue Hi, I've spent a long time trying to get Cortana to work with...
  • lennard2
  • Visitor
  • 888 Views
  • 4 replies
  • 0 likes
  • Cortana
    Cortana Windows 10
    Microsoft Surface Pro
    Windows 10
  • 888 Views
  • 4 replies
  • 0 likes

Clear full liked songs library

PlanPremiumCountryCzechDeviceDesktopOperating SystemWindows 10,etc.) My Question or Issue Hello,is possible once remove all liked songs from "Liked songs library"? I have thousands of songs that I didn't add. Thanks.Tom

  • Casual Listener
  • Plan Premium Country Czech Device Desktop Operating System Windows 10,etc.)   My Question or Issue   Hello, is possible once remove all liked songs from "Liked songs library"?&n...
  • IguanaSetup
  • Community Legend
  • 706 Views
  • 3 replies
  • 0 likes
  • 706 Views
  • 3 replies
  • 0 likes

Spotify resumes play after 25 seconds after pause when wired headset is connected

PlanPremiumCountry DeviceLenovo laptopOperating SystemWindows 10 My Question or IssueSee https://community.spotify.com/t5/Desktop-Windows/Windows-10-App-starts-playing-after-pause/m-p/4795409/highlight/true#M79071@peter says I don't have the same iss...

  • Regular
  • Plan Premium Country   Device Lenovo laptop Operating System Windows 10   My Question or Issue See https://community.spotify.com/t5/Desktop-Windows/Windows-10-App-starts-playing-a...
  • olavrb
  • Regular
  • 817 Views
  • 1 replies
  • 0 likes
  • 817 Views
  • 1 replies
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Superuser Contribution Windows 10 App starts playing after pause

PlanFree/PremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueI am having an issue where when i pause my playlist on the Windows App it will start playing again after about 20 seconds, when i press pause again it will do the same...

  • Regular
  • Plan Free/Premium Country   Device Laptop Operating System Windows 10   My Question or Issue I am having an issue where when i pause my playlist on the Windows App it will start p...
  • olavrb
  • Regular
  • 2950 Views
  • 12 replies
  • 0 likes
  • 2950 Views
  • 12 replies
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Superuser Contribution How do I down load music to MP3 player

looking for directions to down laod a playlist to my windows based PC and then copy music to MP3 player

  • Newbie
  • looking for directions to down laod a playlist to my windows based PC and then copy music to MP3 player
  • kristatat
  • Casual Listener
  • 2802 Views
  • 2 replies
  • 0 likes
  • 2802 Views
  • 2 replies
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Is there a way to increase the size of the volume slider?

Increasing the size of the volume slider would allow me to be more precise when setting the volume. Thanks

  • Newbie
  • Increasing the size of the volume slider would allow me to be more precise when setting the volume.   Thanks 🙂
  • 302 Views
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  • 302 Views
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Playback randomly pauses

PlanPremiumCountryCZDeviceYamaha R-N803DOperating SystemWindows 10 My Question or IssueThe very same problem as described in Spotify Connect BrokenAfter few hours, music pauses and can be resumed. Problem then happens more often.Spotify Windows Store...

  • Casual Listener
  • Plan Premium Country CZ Device Yamaha R-N803D Operating System Windows 10   My Question or Issue The very same problem as described in Spotify Connect Broken After few hours, mus...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
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Liked song on my phone don't appear on Windows app

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueHi!After two holiday weeks I arrived home and satarted using my Windows 10 PC again to listen to Spotify. And I've encountered that all the song I liked on my Android phone...

  • Casual Listener
  • Plan Premium Country Spain Device PC Operating System Windows 10   My Question or Issue Hi! After two holiday weeks I arrived home and satarted using my Windows 10 PC again to listen ...
  • Ivan-K
  • Music Fan
  • 2382 Views
  • 10 replies
  • 5 likes
  • 2382 Views
  • 10 replies
  • 5 likes

Transferring local tracks

This may be confusing but: I had a main computer with some offline tracks which I have included on my spotify playlists which have synced to my android phone too. Now that I've bought a new main computer, should I remove all the local tracks from spo...

  • Regular
  • This may be confusing but:   I had a main computer with some offline tracks which I have included on my spotify playlists which have synced to my android phone too.    Now that I'v...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Oooops, something went wrong with the playback

PlanPremiumCountryUSOperating SystemChrome/Windows 10 My Question or IssueFlashplayer and Chrome are both updated but spotify will still not play on the web player (I cannot use the app). Any solution will be appreciated!

  • Visitor
  • Plan Premium Country US Operating System Chrome/Windows 10   My Question or Issue Flashplayer and Chrome are both updated but spotify will still not play on the web player (I cannot use ...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
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