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Desktop (Windows)

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • James335
  • Casual Listener
  • 60609 Views
  • 78 replies
  • 27 likes
  • 60609 Views
  • 78 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 83637 Views
  • 278 replies
  • 22 likes
  • 83637 Views
  • 278 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5970 Views
  • 1 replies
  • 6 likes
  • 5970 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146223 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146223 Views
  • 0 replies
  • 26 likes

Solved!! Songs will not load

Either if it is in a playlist or album, no songs will load. The song appears, and the app appears fine, but the songs will load forever and will not play if I click on them. This first happened when I tried to switch playlists. I was playing a song f...

  • Casual Listener
  • Either if it is in a playlist or album, no songs will load.  The song appears, and the app appears fine, but the songs will load forever and will not play if I click on them. This first happened...
  • zerolunaa
  • Casual Listener
  • 1783 Views
  • 1 replies
  • 0 likes
  • 1783 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs being skipped

PlanPremiumCountryCanadaDeviceWindows 10 DesktopOperating SystemWindows 10 64 bit My Question or Issue:Whenever I try to play any track, Spotify is unable to play the song and simply skips every song en-masse. I read a few other threads stating to tr...

  • Casual Listener
  • Plan Premium Country Canada Device Windows 10 Desktop Operating System Windows 10 64 bit   My Question or Issue: Whenever I try to play any track, Spotify is unable to play the song an...
  • TheDarkEra
  • Casual Listener
  • 998 Views
  • 5 replies
  • 0 likes
  • drivers
    skipping
    Speakers
  • 998 Views
  • 5 replies
  • 0 likes

Spotify web player keeps pausing in 10 second intervals

PlanPremiumCountryUSA Operating SystemWindows 10, Firefox 60.9.0esr My Question or IssueI am on the spotify web player in firefox 60.9.esr. Songs keep randomly stopping then restarting a few seconds later, but they only stop at at 10-second intervals...

  • Newbie
  • Plan Premium Country USA   Operating System Windows 10, Firefox 60.9.0esr   My Question or Issue I am on the spotify web player in firefox 60.9.esr. Songs keep randomly stopping th...
  • AmodKhare
  • Newbie
  • 1749 Views
  • 1 replies
  • 2 likes
  • 1749 Views
  • 1 replies
  • 2 likes

[Desktop] [Windows] [Webplayer] "guc-spclient / devices" returns 50x

PlanFreeCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueUsing the webplayer is not playingI noticed that when player calls "guc-spclient.spotify.com/track-playback/v1/devices" returns 504 and sometimes (only 1) 502 with a message ...

  • Visitor
  • Plan Free Country   Device Desktop Operating System Windows 10   My Question or Issue Using the webplayer is not playing I noticed that when player calls "guc-spclient.spotify.co...
  • moscoquera
  • Regular
  • 1581 Views
  • 2 replies
  • 1 likes
  • WebPlayer
    Windows
  • 1581 Views
  • 2 replies
  • 1 likes

Spotify constantly skips songs without playing

PlanPremiumCountryUKDevicePC, using UMC204HD via USB out to speakersOperating SystemWindows 10 My Question or IssueSpotify will not play songs and will constantly skip so fast as to not be able to read the titles of the songs. Youtube, Video games an...

  • Visitor
  • Plan Premium Country UK Device PC, using UMC204HD via USB out to speakers Operating System Windows 10   My Question or Issue Spotify will not play songs and will constantly skip so fas...
  • Sebasty
  • Community Legend
  • 541 Views
  • 1 replies
  • 0 likes
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs keep getting added to Liked Songs

PlanPremiumCountry GermanyDeviceiPhone 6 & Windows PCOperating System(iOS 11, Windows 10,etc.) My Question or IssueHello, yesterday i clicked on a link of an artist to get a preview of his new album (to get the preview i had to login to spotify), the...

  • Casual Listener
  •   Plan Premium Country  Germany Device iPhone 6 & Windows PC Operating System (iOS 11, Windows 10,etc.)   My Question or Issue Hello,   yesterday i clicked on a l...
  • leoleo161
  • Casual Listener
  • 538 Views
  • 2 replies
  • 0 likes
  • 538 Views
  • 2 replies
  • 0 likes

Spotify Connect Not working for iOS or Desktop

PlanFree/PremiumCountryAustraliaDeviceiPhone XE and Windows LaptopOperating SystemiOS 13 and Windows 10 My Question or IssueMultiple people at my workplace are unable to connect to our heos 1 via spotify connect, I have unplugged and plugged back in,...

  • Casual Listener
  • Plan Free/Premium Country Australia Device iPhone XE and Windows Laptop Operating System iOS 13 and Windows 10   My Question or Issue Multiple people at my workplace are unable to conn...
  • OneByBoo
  • Roadie
  • 605 Views
  • 3 replies
  • 0 likes
  • 605 Views
  • 3 replies
  • 0 likes

Weird connection issues

PlanPremiumCountryThe Netherlands (registered) / Mexico (currently using)DeviceMicrosoft Surface Pro 4Operating SystemWindows 10 Pro My Question or IssueIn the last few days my Spotify keeps saying my pc is offline. I can't get it to play any song an...

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  • Newbie
  • Plan Premium Country The Netherlands (registered) / Mexico (currently using) Device Microsoft Surface Pro 4 Operating System Windows 10 Pro   My Question or Issue In the last few days ...
  • OneByBoo
  • Roadie
  • 496 Views
  • 1 replies
  • 0 likes
  • 496 Views
  • 1 replies
  • 0 likes

Friends are not showing on Friend Activity

PlanPremium CountryUnited States DeviceDell XPS 13 9380Operating SystemWindows 10 My Question or IssueJust today when I got on the desktop app, I could only see one of my friends on friend activity. Just last night when I went on the app I could see ...

  • Casual Listener
  •   Plan Premium  Country United States  Device Dell XPS 13 9380 Operating System Windows 10    My Question or Issue Just today when I got on the desktop app, I coul...
  • OneByBoo
  • Roadie
  • 983 Views
  • 1 replies
  • 4 likes
  • Friend Activity
  • 983 Views
  • 1 replies
  • 4 likes

Spotify won't connect to the internet

PlanPremiumCountryILDevice(Laptop)Operating SystemWindows 10 My Question or IssueSpotify was saying "internet connection unavailable" despite being connected and browsing websites. Tried resetting the wifi router, messing with Spotify settings and ch...

  • Visitor
  • Plan Premium Country IL Device (Laptop) Operating System Windows 10   My Question or Issue Spotify was saying "internet connection unavailable" despite being connected and browsing web...
  • OneByBoo
  • Roadie
  • 837 Views
  • 1 replies
  • 0 likes
  • Windows 10
  • 837 Views
  • 1 replies
  • 0 likes

Playing wrong song On Alexa Spotify connect

PlanFree/PremiumUSA DeviceiPhone Xs, Dell LaptopOperating SystemiOS 13, Windows 10 My Question or IssueEvery few songs my spotify (typically while on spotify connect) will have a song playing and it will act like its a certain song with album art and...

  • Casual Listener
  • Plan Free/Premium USA   Device iPhone Xs, Dell Laptop Operating System iOS 13, Windows 10   My Question or Issue Every few songs my spotify (typically while on spotify connect) wi...
  • Re-Offender
  • Casual Listener
  • 1381 Views
  • 1 replies
  • 0 likes
  • 1381 Views
  • 1 replies
  • 0 likes

Nothing happens when I click "Reset Password"

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter someone else logged into my account, I logged out of all devices. I'm trying to log back in, but nothing happens when I click the "Reset Password" button...

  • Visitor
  •   Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue After someone else logged into my account, I logged out of all devices. I'm...
  • Emilia_8
  • Community Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

Cant get rid of old local files in liked songs

When using my local files I used to have a few songs added to a playlist that was not on spotify, I also had these in the liked these songs so that they appeared in the liked songs playlist. I have removed these files from the local files and my comp...

  • Casual Listener
  • When using my local files I used to have a few songs added to a playlist that was not on spotify, I also had these in the liked these songs so that they appeared in the liked songs playlist.   ...
  • Emilia_8
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Start/stop -menu on the taskbar randomly stops working

PlanPremium CountryNorway DeviceLaptop ASUS UX430U and all my other laptops running Windows 10 Operating SystemWindows 10 My Question or IssueMy laptop, as many others, has no hw mediabuttons on it, and the easiest way to start/stop a track on spotif...

  • Newbie
  • Plan Premium   Country Norway   Device Laptop ASUS UX430U and all my other laptops running Windows 10   Operating System Windows 10   My Question or Issue My laptop, ...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Windows app not working

Hi all!Any ideas?My Spotify for Windows has stopped working. I can play music from my browser, but not from the app. The bar at the bottom indicates that music is playing, but no sound is produced. I've tried everything they suggest- restart, log out...

  • Visitor
  • Hi all! Any ideas? My Spotify for Windows has stopped working. I can play music from my browser, but not from the app. The bar at the bottom indicates that music is playing, but no sound is produce...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Skipping stops working after a while (on Premium)

Hi, I have Spotify Premium, but after skipping a large number of number of tracks, skipping stops working for a few minutes. There shouldn't be a skipping limit since I'm on premium, and this happens on both desktop and mobile consistently. Any ideas...

  • Visitor
  • Hi, I have Spotify Premium, but after skipping a large number of number of tracks, skipping stops working for a few minutes. There shouldn't be a skipping limit since I'm on premium, and this happens...
  • 339 Views
  • 0 replies
  • 0 likes
  • skip songs
    skipping
  • 339 Views
  • 0 replies
  • 0 likes

Spotify album shows in Google search but not in Windows app

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueWhy can I find and play the album 'Piano Moods - The Definitive Oscar Peterson' in the web player, see attached screen shot, but not in the Windows app? The app shows o...

  • Visitor
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Why can I find and play the album 'Piano Moods - The Definitive Oscar Peterson' in the web p...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Superuser Contribution G-sync for windowed create mouse lag

Plan Premium Country swe Device p Operating System Windows 10/7700k/2080/144hz G-sync display My Question or Issue Enable "G-sync for windowed and full screen mode" create mouse lag (This is reproducible on two different computers, both Nvidia GTX 10...

  • Casual Listener
  •   Plan Premium Country  swe Device p Operating System Windows 10/7700k/2080/144hz G-sync display   My Question or Issue Enable "G-sync for windowed and full scree...
  • Elena
  • Moderator
  • 9480 Views
  • 16 replies
  • 32 likes
  • 9480 Views
  • 16 replies
  • 32 likes

Playlist cover change

Hey Spotify community! So I deactivated my old Spotify account this morning and created a new one (using a different email). I subscribed to premium. I made some new playlists and went to change the playlist cover photo and it wouldn’t let me on my W...

  • Casual Listener
  • Hey Spotify community! So I deactivated my old Spotify account this morning and created a new one (using a different email). I subscribed to premium. I made some new playlists and went to change the ...
  • Sebasty
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like/dislike buttons on Release Radar/Discover Weekly have disappeared (again)

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 The like and dislike buttons on my Discover Weekly and Release Radar playlists have disappeared (again). This first occurred in late 2019 (https://community.spotify.com/t5/Desktop-Windows/D...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10   The like and dislike buttons on my Discover Weekly and Release Radar playlists have disappeared (again). This first...
  • porscherain
  • Visitor
  • 650 Views
  • 2 replies
  • 9 likes
  • Discover Weekly
    Release Radar
  • 650 Views
  • 2 replies
  • 9 likes