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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88973 Views

40 replies

68 likes

  • 88973 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

832279 Views

530 replies

64 likes

  • 832279 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32576 Views

33 replies

7 likes

  • 32576 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3767 Views

0 replies

4 likes

  • 3767 Views
  • 0 replies
  • 4 likes

Superuser Contribution [BUG][HELP]How do I change the update json to update correctly?

PlanPremiumCountry DeviceDesktopOperating SystemWindows 11 My Question or IssueMy update.json reads:{"update_path":"C:\\Users\\Username\\AppData\\Local\\Spotify\\Update\\spotify_installer-1.2.74.477.g3be53afe-1297.exe","version_from":"1.2.73.474","ve...

Roadie

...potify and re-download and setup all my songs for the 3rd time > now wants help to fix error code 24 or figure out how to get it to find the correct installation path.

thezombiekillr9

Roadie

1067 Views

2 replies

0 likes

bug
Help
Update
windows 11
  • 1067 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10 App: Keyboard Shortcuts Not Working

Plan: Premium/PaidCountry: USADevice: Desktop (App)Operating System: Windows 10, 64-bit, Home Edition My Issue:Despite trying to use the keyboard shortcuts listed here: Spotify Support Keyboard Shortcuts for App With the exception of the space-bar, n...

Regular

...eopening the app, didn't help.  I tried using it on the web browser (Chrome, updated to latest version) - didn't help, didn't work. I tried to see if this was a current glitch/bug, couldn't find a...

WillowRaven

Regular

5011 Views

5 replies

0 likes

Help
keyboard shortcuts
not working
Possible Bug
Windows 10
  • 5011 Views
  • 5 replies
  • 0 likes

Removing Devices from 'Connect to a Device' list.

PlanPremium FamilyCountryCanada Device & Operating SystemHP Laptop running Windows 10 My Question or IssueI want to remove some devices that are from a customers house that I was at MONTHS ago. He had a speaker in his baby's room that showed up on my...

Casual Listener

Plan Premium Family Country Canada   Device & Operating System HP Laptop running Windows 10   My Question or Issue I want to remove some devices that are from a customers ...

user-removed

Not applicable

8466 Views

6 replies

1 likes

device
Help
remove
  • 8466 Views
  • 6 replies
  • 1 likes

Superuser Contribution "Please turn off offline mode and try again" error message

Plan Free/Premium Country England Device Sony Xperia 1 II and PC Operating System Android, Windows 10 My Question or Issue I have hit a problem where Spotify says I must turn off offline mode before playing a song. However I can't find where to turn ...

Casual Listener

...urn off offline mode before playing a song. However I can't find where to turn it off, I have googled it and none of the answers so far have helped. I have tried logging out and back in but still n...

benjamice

Newbie

61568 Views

21 replies

1 likes

Help
offline mode
problem
  • 61568 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution nothing is loading

PlanFreeCountryUSDevicePCOperating Systemwindows 11 My Question or IssueOne day, my spotify started to show as blank/nothing would load. I've tried a whole lot of stuff, like disabling hardware acceleration and deleting my "hosts" file in system32, a...

Newbie

Plan Free Country US Device PC Operating System windows 11   My Question or Issue One day, my spotify started to show as blank/nothing would load. I've tried a whole lot of stuff, like...

Yordan

Moderator

1950 Views

1 replies

1 likes

Help
PC
  • 1950 Views
  • 1 replies
  • 1 likes

Random Pausing of Songs While in a game.

PlanPremiumCountryUnited KingdomDeviceWindows PCOperating SystemWindows 10My Question or IssueSo recently my Spotify has started to pause songs randomly while I am playing games, however while I am outside of the game it seems perfectly fine. It's on...

Casual Listener

Plan Premium Country United Kingdom Device Windows PC Operating System Windows 10 My Question or Issue So recently my Spotify has started to pause songs randomly while I am playing games...

HaydenJude

Newbie

1573 Views

1 replies

0 likes

bug
Help
pausing
songs
  • 1573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Spotify and Mouse Scroll Wheel

Plan: PremiumCountry: USAOperating System: Windows 10 Home, 64-bit My Question or Issue: Starting today (7/1/2021), when using the scroll wheel on my mouse, instead of it either scrolling a page up/down or - in my weather app - it zooms the radar map...

Regular

...potlight thing, and then I shut it all down).  Chrome is my primary browser, and really, my only one. Please help??

NicoC7

Newbie

2783 Views

1 replies

2 likes

Help
mouse
overlay
override
scroll wheel
settings
  • 2783 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Firewall blocking spotify Error Code auth:16

PlanPremiumCountryGermanyDeviceWindows 10 pc, AMD Build (Ryzen 5 5600x, Radeon 580)Operating SystemWindows 10 My Question or IssueI recently realised that I couldn't use the desktop app of Spotify anymore. Nothing was loading properly. I tried to rei...

Casual Listener

...nabled and I haven't changed anything recently. I tried to change my Spotify-Proxy-Configuration to automatic and no proxy but neither of those helped either. 

Travellur

Regular

15938 Views

7 replies

0 likes

Help
  • 15938 Views
  • 7 replies
  • 0 likes

new user interface

spotify version :1.2.8.923.g4f94bf0dPlanFreeCountryEnglandDeviceAcer laptopOperating Systemwindows 10 My Question or Issuehow do i disabled the new ui its really ugly and hard to use because of how much stuff there is and i cant find anything man

Newbie

spotify version : 1.2.8.923.g4f94bf0d Plan Free Country England Device Acer laptop Operating System windows 10   My Question or Issue how do i disabled the new ui its really ugly and...

LightningStrike

Casual Listener

1217 Views

2 replies

1 likes

Help
new UI
Spotify for Windows 1.2.8.923.g4f94bf0d
  • 1217 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Home Page is stuck

PlanPremiumDeviceiPhone 7Operating SystemWindows 10,My Question or IssueSo I have had this now for about 2 weeks and I am sick of it my Spotify home page is stuck those 3 sections (Good Morning, Discover, More of what you like)have been the same and ...

Newbie

Plan Premium Device iPhone 7 Operating System Windows 10, My Question or Issue So I have had this now for about 2 weeks and I am sick of it my Spotify home page is stuck those 3 sections (Good...

katelynicole

Casual Listener

2631 Views

3 replies

1 likes

Help
homepage stuck
  • 2631 Views
  • 3 replies
  • 1 likes

Superuser Contribution No more "sort by durration/length"?

Plan PremiumCountry USADevice iPhone/PCOperating System Windows 10 My Question or IssueIt seems I can no longer click the clock to filter songs by length/durration. Is this a bug or was the feature removed? If it was removed, then WHY?

Visitor

  Plan Premium Country USA Device iPhone/PC Operating System Windows 10   My Question or Issue It seems I can no longer click the clock to filter songs by length/durra...

Alex

Spotify Legend

12091 Views

15 replies

7 likes

Help
  • 12091 Views
  • 15 replies
  • 7 likes

Solved!!Superuser Contribution Reverse order playlist filter no longer available?

PlanPremiumCountryUKDeviceASUS Zenbook (laptop)Operating SystemWindows My Question or IssueNow the Spotify desktop app has changed to 'Spotify Premium' I cannot seem to order my playlist from newest song to oldest? When I select 'date added' as an or...

Regular

...sually do).   Hope this makes sense, thanks in advance for any help!

Alex

Spotify Legend

7247 Views

28 replies

4 likes

Help
  • 7247 Views
  • 28 replies
  • 4 likes

Superuser Contribution Starting in offlinemode

PlanPremiumCountryGermany DeviceWindows DesktopOperating SystemWindows 10 ver.: 2004 (build 19041.804) My Question or Issue Spotify doesn't find a connection on startup. All other services work fine. It neither loads playlists nor songs. I can change...

Casual Listener

...potify.com. Oh, webplayer works without problems so far!   I read several threads from users who had the same or similar issues. Sadly none of them helped me so far.   What i tried so f...

Novy

Moderator

1875 Views

6 replies

1 likes

bug
Help
  • 1875 Views
  • 6 replies
  • 1 likes

Superuser Contribution Where are the language files located?

Hey guys! So recently, Spotify started to use the annoying gender *. I want to edit my language files to get rid of it, but I do not know how. Can anyone direct me to the appropriate directory to fix this? I found some language files in %APPDATA% but...

Regular

Hey guys!   So recently, Spotify started to use the annoying gender *.    I want to edit my language files to get rid of it, but I do not know how.   Can anyone direct me to...

CarlosE

Spotify Legend

739 Views

3 replies

1 likes

Gender
Help
Windows
  • 739 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Wont Play Music (Win 10 PC HELP!)

PlanFreeCountryUSADeviceHP DesktopOperating SystemWindows 10 My Question or IssueSo I just came off my Premium plan and after that music just stopped playing for me I turned off hardware acceleration, and uninstalled and reinstalled Spotify and logge...

Visitor

...nd the little icon doesn't even show up after a while it just stops and nothing happens pls help.  

Ver

Spotify Legend

489 Views

1 replies

0 likes

Help
  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Help] some local files are only found when moving them

DeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi, i've discovered following: 3 of my local music files which previously where found by the spotify desktop app just fine suddenly are only found by the app when i move them to a differe...

Regular

...hem without a problem. I've already tried reinstalling Spotify but that didn't solve it.   I hope somebody can help me  

Mihail

Spotify Legend

1654 Views

9 replies

1 likes

Help
local files
  • 1654 Views
  • 9 replies
  • 1 likes

Solved!! Local Files Missing/Unable to be Found

I've been having a strange issue where certain MP3 files are refusing to be detected by Spotify. Even while still in a folder with other files that are currently being detected, they are considered missing whenever Spotify is re-opened. It's almost l...

Music Fan

I've been having a strange issue where certain MP3 files are refusing to be detected by Spotify. Even while still in a folder with other files that are currently being detected, they are considered m...

Gulsvart

Music Fan

861 Views

2 replies

1 likes

Help
local files
  • 861 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't play certain songs.

With the new update spotify won't play certain songs. Specifically it won't play songs that i didn't download. Sometimes it plays certain songs that i haven't and then stops halfway trough. When i click play, nothing happens. Sometimes i can see the ...

Newbie

With the new update spotify won't play certain songs. Specifically it won't play songs that i didn't download. Sometimes it plays certain songs that i haven't and then stops halfway trough. When i cl...

Mario

Spotify Legend

470 Views

1 replies

0 likes

Help
no audio
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop Spotify library has no music

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI recently was having issues with desktop Spotify for PC where no song would play for more than 3 seconds before saying it could not play the current song. ...

Newbie

  Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue I recently was having issues with desktop Spotify for PC where no song w...

Elena

Moderator

637 Views

1 replies

0 likes

Desktop
Help
Windows
  • 637 Views
  • 1 replies
  • 0 likes

I only have sound in the left ear!?

PlanFree/PremiumCountryNorway DeviceDesktopOperating SystemWindows 10 My Question or Issue Every time i open spotify i get the error "spotfiy cant play this right now. If you have the file on your computer you can import it". To get spotify to play i...

Newbie

Plan Free/Premium Country Norway   Device Desktop Operating System Windows 10   My Question or Issue   Every time i open spotify i get the error "spotfiy cant play this rig...

Joel-M

Composer

2971 Views

1 replies

0 likes

Help
left
mono
output
  • 2971 Views
  • 1 replies
  • 0 likes