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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Playlist Stats

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133692 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133692 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50478 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50478 Views
  • 0 replies
  • 32 likes

Playlist Desynchronization

PlanPremiumCountryNetherlandsDeviceDesktop PC // Macbook Pro, Samsung Galaxy A70Operating SystemWindows 10 My Question or IssueMy playlist, which is currently about 1500 songs long, is desynched. This is only on my desktop PC. It's only 1 song behind...

  • Casual Listener
  • Plan Premium Country Netherlands Device Desktop PC // Macbook Pro, Samsung Galaxy A70 Operating System Windows 10   My Question or Issue My playlist, which is currently about 1500 song...
  • 230 Views
  • 0 replies
  • 0 likes
  • Playlist Stats
  • 230 Views
  • 0 replies
  • 0 likes

Solved!! Playlist time length differing between Windows and Android

PlanPremiumCountryUnited States DeviceDell Inspiron 7559 / Samsung Galaxy S7Operating SystemWindows 10 / Android Oreo (8.0.0) My Question or IssueOn my Windows PC, I have a playlist that shows a total length of 100hrs 53min, but the same playlist sho...

  • Casual Listener
  • Plan Premium Country United States    Device Dell Inspiron 7559 / Samsung Galaxy S7 Operating System Windows 10 / Android Oreo (8.0.0)   My Question or Issue On my Wind...
  • matthew_paul
  • Casual Listener
  • 886 Views
  • 2 replies
  • 0 likes
  • Android
    Playlist Stats
    Windows
    Windows Android connect
  • 886 Views
  • 2 replies
  • 0 likes