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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Topics with Label: synchronization

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 37939 Views
  • 75 replies
  • 25 likes
  • 37939 Views
  • 75 replies
  • 25 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 66224 Views
  • 265 replies
  • 21 likes
  • 66224 Views
  • 265 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4645 Views
  • 1 replies
  • 6 likes
  • 4645 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 144588 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 144588 Views
  • 0 replies
  • 26 likes

Tracks in my library are not synced to my main PC

Short story: I have Spotify on my home pc, work laptop and Android phone (I'm using it with Android Auto).If I'm on my main PC and I click the + button on a song, I can find it in the "Tracks" section on my library, on any device.However, if I do it ...

  • Casual Listener
  • Short story: I have Spotify on my home pc, work laptop and Android phone (I'm using it with Android Auto). If I'm on my main PC and I click the + button on a song, I can find it in the "Tracks" sect...
  • Vexxra
  • Music Fan
  • 8313 Views
  • 4 replies
  • 47 likes
  • Android App
    synchronization
    Windows 10 Creators Update App
  • 8313 Views
  • 4 replies
  • 47 likes