Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Win10

Labels

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137142 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137142 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53415 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53415 Views
  • 0 replies
  • 33 likes

Superuser Contribution [Win10] Desktop App crashing when uploading image to playlist

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs of 10/03/22 I'm completely up to date on updates for Windows 10 and Spotify desktop app. Every time I try to upload an image to my playlist cover image, the whole app cras...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue As of 10/03/22 I'm completely up to date on updates for Windows 10 and Spotify desktop app. Every ...
  • Alex
  • Moderator
  • 335 Views
  • 8 replies
  • 2 likes
  • Desktop
    Desktop (Windows)
    desktop app
    Desktop Windows 10
    Playlist Photo
    Win10
    Windows 10
  • 335 Views
  • 8 replies
  • 2 likes

Superuser Contribution Random Song Plays after 1 selected song

PlanPremiumCountryUSADevicePCOperating SystemWin 10 My Question or IssueWhenever I play a song or want to listen to an entire album, one song plays, then a random one. Here's an example: I wanted to listen to a Radiohead album. It played the first so...

  • Regular
  •   Plan Premium Country USA Device PC Operating System Win 10   My Question or Issue Whenever I play a song or want to listen to an entire album, one song plays, then a random one...
  • empewoow
  • Visitor
  • 2395 Views
  • 22 replies
  • 1 likes
  • Album order of play
    Playlist
    queue error
    Win10
  • 2395 Views
  • 22 replies
  • 1 likes

Superuser Contribution Aplicación de escritorio - Bugs

PlanPremiumCountryMaxicoOperating SystemWindows My Question or IssueAl abrir el baner para amigos de Facebook no hay forma de regresar a la vista de amigos, incluso no se muestran los amigos que sigues ni lo que están escuchando.

  • Newbie
  • Plan Premium Country Maxico Operating System Windows   My Question or Issue Al abrir el baner para amigos de Facebook no hay forma de regresar a la vista de amigos, incluso no se muestra...
  • OscarDC
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • Bugs issues
    escritorio
    Win10
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop Spotify Queue weird doubling bug when selecting multiple tracks

PlanFree/PremiumCountryUS, SeattleDeviceMSI LaptopOperating SystemWindows 10 My Question or IssueEver since the most recent desktop UI update I have experienced an issue when trying to reorganize my queue: https://media3.giphy.com/media/EbE3Id3Jpnycv...

  • Regular
  • Plan Free/Premium Country US, Seattle Device MSI Laptop Operating System Windows 10   My Question or Issue Ever since the most recent desktop UI update I have experienced an issue when...
  • Jeremy
  • Spotify
  • 334 Views
  • 3 replies
  • 1 likes
  • msi
    PC
    Win10
    Windows
    Windows 10
  • 334 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify desktop queue 50 track limit

I used to be able to see more then 50 tracks in my queue, now anything queued up after 50 is just invisible, i cant manage it. this essential creates a 50 track limit on creativity for crafting a playlist or setting a vibe. I've been paying for spoti...

  • Regular
  • I used to be able to see more then 50 tracks in my queue, now anything queued up after 50 is just invisible, i cant manage it. this essential creates a 50 track limit on creativity for crafting a pla...
  • Alex
  • Moderator
  • 576 Views
  • 1 replies
  • 1 likes
  • bug
    Desktop
    Feature
    limit
    queue
    Win10
    Windows
  • 576 Views
  • 1 replies
  • 1 likes

Spotify freezing without crashing

PlanPaidCountry USADeviceDell laptopOperating Systemwin10 My Question or Issue Win10 app freezes but keeps playing. UI is unresponsive, but the music keeps playing.

  • Regular
  •   Plan Paid Country  USA Device Dell laptop Operating System win10  My Question or Issue  Win10 app freezes but keeps playing. UI is unresponsive, but the music keeps p...
  • philomuh
  • Casual Listener
  • 6204 Views
  • 18 replies
  • 2 likes
  • Desktop
    Win10
  • 6204 Views
  • 18 replies
  • 2 likes

Spotify resumes playing after being paused

PlanPremiumCountry Sweden DeviceLenovo Carbon X1 (2019) , Win 10, Operating SystemWindows 10 My Question or IssueJust got my new Lenovo laptop Carbon X1. Updated all dirvers + Windows update, installed Chrome, installed Spootify. When playing music w...

  • Casual Listener
  • Plan Premium Country  Sweden   Device Lenovo Carbon X1 (2019) , Win 10,  Operating System Windows 10   My Question or Issue Just got my new Lenovo laptop Carbon X1. Upd...
  • musicartemis
  • Casual Listener
  • 1272 Views
  • 3 replies
  • 0 likes
  • lenovo
    paused
    playing
    resumes
    Win10
  • 1272 Views
  • 3 replies
  • 0 likes

windows cortana link to spotify

so im on windows 10 and trying to get spotify linked to cortana but when i do i get long lines of text wich i can only read halve of and then there is nothing more i can do.and i do have premium.the lines of text are in the attachement.

  • Newbie
  • so im on windows 10 and trying to get spotify linked to cortana but when i do i get long lines of text wich i can only read halve of and then there is nothing more i can do. and i do have premium. ...
  • mischmi
  • Newbie
  • 356 Views
  • 1 replies
  • 0 likes
  • Cortana
    Win10
  • 356 Views
  • 1 replies
  • 0 likes

Spotify search won't let me play any songs while I'm on my computer

PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...

  • Newbie
  • Plan Free Country  U.K. Device PC Operating System Windows 10 Enterprise   My Question or Issue  If I try and search for a song, it refuses to play. The button appears off to...
  • USELESSDIPSH1T
  • Regular
  • 1061 Views
  • 2 replies
  • 1 likes
  • can't search
    PC
    spotify pc
    Win10
    Windows 10
    windows 10 enterprise
    won't play
  • 1061 Views
  • 2 replies
  • 1 likes

Spotify stops working when I lock my windows 10 machine and log-back in

PlanPremium FamilyCountry United StatesDeviceDell Latitude Operating SystemWindows 10 My Question or IssueMy job requires us to lock our computer when not at our desk. Everytime I lock my computer, whenever I return and log-back in I get the "can't p...

  • Casual Listener
  • Plan Premium Family Country  United States Device Dell Latitude  Operating System Windows 10   My Question or Issue My job requires us to lock our computer when not at our de...
  • 375 Views
  • 0 replies
  • 0 likes
  • lock
    Win10
    windows10
  • 375 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify keeps stopping and resume playing music randomly

Plan PremiumCountry Iceland DeviceDell Latitude Operating SystemWindows 10 My Question or Issue I have been listening to music while working on this computer for about a month now. At first it was no problem. Just recently Spotify decides to pause my...

  • Casual Listener
  •   Plan Premium Country Iceland   Device Dell Latitude  Operating System Windows 10   My Question or Issue  I have been listening to music while working on...
  • Guido
  • Spotify Legend
  • 1709 Views
  • 6 replies
  • 2 likes
  • Win10
  • 1709 Views
  • 6 replies
  • 2 likes

Shuffle is disabled when I select a song from the playlist

PlanPremiumCountry NLDeviceLaptopOperating SystemWindows 10My Question or IssueWhen I click on a song in my playlist, then the shuffle option is canceled. I would like to continue to listen to the rest of the playlist on shuffle,

  • Roadie
  • Plan Premium Country  NL Device Laptop Operating System Windows 10 My Question or Issue When I click on a song in my playlist, then the shuffle option is canceled. I would like to conti...
  • IguanaSetup
  • Community Legend
  • 579 Views
  • 5 replies
  • 0 likes
  • bug
    itsucks
    Win10
    Windows 10
  • 579 Views
  • 5 replies
  • 0 likes

Free freezes before ad plays

The Win10 app will run well for hours... and then freeze, with message "The selected song will be played after the ads" At that point nothing I've tried will fix, other than shutting app, restarting. (At least the rest of my work is unaffected)... bu...

  • Casual Listener
  • The Win10 app will run well for hours... and then freeze, with message "The selected song will be played after the ads"   At that point nothing I've tried will fix, other than shutting app, r...
  • Loxer
  • Spotify Star
  • 404 Views
  • 1 replies
  • 1 likes
  • ads
    Free
    freezes
    Win10
  • 404 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Doesn't Keep my Offline Playlist

Spotify on this Windows 10 laptop can't keep my offline playlists. They still need to be downloaded every few days. And I have one Windows 7 desktop at home, I can't see that one on my Offline devices on my account. Any ideas? EDIT: And this Windows ...

  • Roadie
  • Spotify on this Windows 10 laptop can't keep my offline playlists. They still need to be downloaded every few days.   And I have one Windows 7 desktop at home, I can't see that one on my Offli...
  • Julian
  • Moderator
  • 415 Views
  • 1 replies
  • 0 likes
  • offline
    Playlists
    Win10
  • 415 Views
  • 1 replies
  • 0 likes