Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: no music

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 54101 Views
  • 77 replies
  • 27 likes
  • 54101 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nothanksman1
  • Visitor
  • 78918 Views
  • 272 replies
  • 21 likes
  • 78918 Views
  • 272 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5552 Views
  • 1 replies
  • 6 likes
  • 5552 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145805 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145805 Views
  • 0 replies
  • 26 likes

Solved!! PC wont play spotify

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueSpotify refuses to play anything when i use my PC, whether it is the app or the web player, it will keep skipping through a playlist showing a blue error message saying...

  • Casual Listener
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Spotify refuses to play anything when i use my PC, whether it is the app or the web player, ...
  • DangerousDanish
  • Casual Listener
  • 874 Views
  • 1 replies
  • 0 likes
  • no music
    no playback
    PC
  • 874 Views
  • 1 replies
  • 0 likes

Spotify logs me out and deletes my playlists

Hi, I have spotify premium and I leave spotify playing when I sleep. Lately I've been waking up to find there's no music playing, and when I pull spotify open I'm logged out with an error message (not 100% sure on the number as I'm usually very grogg...

  • Casual Listener
  • Hi, I have spotify premium and I leave spotify playing when I sleep. Lately I've been waking up to find there's no music playing, and when I pull spotify open I'm logged out with an error message (no...
  • Kiradeki
  • Casual Listener
  • 874 Views
  • 1 replies
  • 0 likes
  • error code
    no music
    Playlists
    Playlists deleted
  • 874 Views
  • 1 replies
  • 0 likes