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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133751 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133751 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50517 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50517 Views
  • 0 replies
  • 32 likes

Solved!! [Desktop] Storage Location Setting Not Working

When trying to change the Storage location, in some cases the setting will be ignored.

  • Spotify Legend
  • When trying to change the Storage location, in some cases the setting will be ignored.
  • LSNTW
  • Visitor
  • 1834 Views
  • 12 replies
  • 7 likes
  • Mac
  • 1834 Views
  • 12 replies
  • 7 likes

Solved!! Add button rearrange

PlanPremiumCountryIndiaDeviceDell Inspiron 7567Operating SystemWindows 10My Question or IssuePlease add option to rearrange buttons I love full screen mode but its to the rignt and I forget about it.

  • Casual Listener
  • Plan Premium Country India Device Dell Inspiron 7567 Operating System Windows 10 My Question or Issue Please add option to rearrange buttons I love full screen mode but its to the rignt and ...
  • mosohodPeti
  • Composer
  • 404 Views
  • 1 replies
  • 0 likes
  • Feature
    Ideas
    Linux
    Mac
    Windows 10
  • 404 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Queue changing to the start of the playlist

PlanPremiumCountryUSA DeviceCustom Built Windows 10 PC (Have also experienced problem on iPhone and Mac)Operating SystemWindows 10 (Have also experienced problem on iOS 11 and 12, and Mac High Sierra and Mojave) My Question or IssueSo it seems that t...

  • Newbie
  • Plan Premium Country USA   Device Custom Built Windows 10 PC (Have also experienced problem on iPhone and Mac) Operating System Windows 10 (Have also experienced problem on iOS 11 and 1...
  • Elena
  • Moderator
  • 6137 Views
  • 4 replies
  • 5 likes
  • Echo
    iOS
    Mac
    SONOS
    Windows 10
  • 6137 Views
  • 4 replies
  • 5 likes

Unable to Delete Local Files

Plan PremiumCountry UKDevice Macbook Pro 2011Operating System OS X El Capitain My Question or Issue**Sighs*** I have read so many solutions to this and for me NONE have worked. I'm using the Spotify Desktop App and I cannot ......CANNOT remove any lo...

  • Casual Listener
  • Plan Premium Country  UK Device Macbook Pro 2011 Operating System OS X El Capitain    My Question or Issue **Sighs***   I have read so many solutions to t...
  • 381 Views
  • 0 replies
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  • Delete Song
    Ghost files
    local file
    local files
    Local tracks
    LocalFiles
    Mac
    remove local files.
  • 381 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot add song to playlist from Now Playing queue

Sometimes I often queue a bunch of new songs from different playlists and listen to them. If I like the song I'm currently listening to, I want to add it to one of my own playlists. To do so, I try to drag the song from the "Now Playing" section in t...

Skärmavbild 2018-10-13 kl. 16.21.50.png
  • Casual Listener
  • ...ad this issue across multiple computers and operating systems during the last year, as far as I can remember.   Operating System Windows 7, Windows 10 and macOS Mojave   Spotify V...
  • Guido
  • Spotify Legend
  • 1209 Views
  • 7 replies
  • 0 likes
  • Desktop
    Mac
    Windows
  • 1209 Views
  • 7 replies
  • 0 likes

Superuser Contribution Play counter not updating

Hi everyone, ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but the play counter is not increasing. Is anyone else experiencing thi...

  • Composer
  • Hi everyone,    ive noticed that on a few artist profile including my own that the play counter is not updating. My new track usually gets 150 plays every day. This Is being updated but t...
  • Guido
  • Spotify Legend
  • 2500 Views
  • 5 replies
  • 5 likes
  • Android
    Desktop
    iOS
    Mac
    Mobile
    Windows
  • 2500 Views
  • 5 replies
  • 5 likes

Add songs to multiple playlists (desktop + mobile)

Hi I would love to add songs and albums quickly with a thumb click (mobile) to multiple playlists. A bit of smart programming would auto suggest me the most recent folders and playlists. And then quickly ad them to e.g. custom playlists/folders like ...

  • Music Fan
  • Hi   I would love to add songs and albums quickly with a thumb click (mobile) to multiple playlists. A bit of smart programming would auto suggest me the most recent folders and playlists. And...
  • 378 Views
  • 0 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 378 Views
  • 0 replies
  • 0 likes

Automatic Song Likes Based on Volume

Feature RequestWhen I'm listening to Spotify, I'm usually coding. I hear a song that I like and I crank the volume and jam out. I almost never stop my coding to switch screens to like the screen. This unfortunately means that my ML model doesn't get ...

  • Newbie
  • Feature Request When I'm listening to Spotify, I'm usually coding. I hear a song that I like and I crank the volume and jam out. I almost never stop my coding to switch screens to like the scre...
  • 379 Views
  • 0 replies
  • 0 likes
  • Linux
    Mac
    Windows
  • 379 Views
  • 0 replies
  • 0 likes

Spotify Click Counter

Hi there, I've been listening to unknown artists for a while, but the click counter seems to be stoped. Why? Is this a "live"-click counter? Or in which intervall, are the clicks updated on the Spotify desktop for Windows? Thx for answers

  • Casual Listener
  • Hi there,   I've been listening to unknown artists for a while, but the click counter seems to be stoped. Why?   Is this a "live"-click counter? Or in which intervall, are the clicks up...
  • adiderlan
  • Casual Listener
  • 535 Views
  • 1 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 535 Views
  • 1 replies
  • 0 likes

shuffle turns itself off after skipping a song

since a few weeks my spotify desktop client turn the shuffle function off after skipping a song manually. I tried a few things myself first:completely remove spotify dekstop client (also remaining appdata files and such)skip the song through another ...

  • Casual Listener
  • ...ocation of those so if needed just tell me where to find them and I'll upload them.   today I also tried to see if it is also happening on my OSX machine. And it doesn't work either on mac OSX....
  • 394 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 394 Views
  • 0 replies
  • 0 likes

Followers playlist

Why can't I see who follows my playlists? I make them to share, so it's nice to see who appreciates it. It was possible a while ago. Why did that change? I miss it.

  • Newbie
  • Why can't I see who follows my playlists? I make them to share, so it's nice to see who appreciates it. It was possible a while ago. Why did that change? I miss it.
  • 324 Views
  • 0 replies
  • 1 likes
  • Mac
  • 324 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify inbox

Why is the inbox of spotify gone? You could send numbers to each other and send messages. I miss it.

  • Casual Listener
  • Why is the inbox of spotify gone? You could send numbers to each other and send messages. I miss it.
  • Petya
  • Community Legend
  • 2020 Views
  • 2 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 2020 Views
  • 2 replies
  • 0 likes

Able to add music from "Songs" to its own playlist

I would love to see a feature where I can add all my music from "Songs" to its own playlist.

  • Newbie
  • I would love to see a feature where I can add all my music from "Songs"  to its own playlist.
  • Bittencourt
  • Spotify Star
  • 494 Views
  • 2 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 494 Views
  • 2 replies
  • 0 likes

HElp with Ariana Granade concerts live in ohio

I don't knbow hwere to buy tickets for ariana live concerts and where they do happen..please help ,me guys

  • Music Fan
  • I don't knbow hwere to buy tickets for ariana live concerts and where they do happen..please help ,me guys
  • 363 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 363 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I open links in DESKTOP APP ONLY?

I never, ever want to listen in the web player. It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?

  • Regular
  • I never, ever want to listen in the web player.    It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?
  • Tobesters
  • Regular
  • 13909 Views
  • 7 replies
  • 12 likes
  • Mac
    Web Player
  • 13909 Views
  • 7 replies
  • 12 likes

Spotify plays a different track for the same one!

Same track on PC plays 1 track and on phone plays a different one. Whats wrong how can I fix that?

  • Music Fan
  • Same track on PC plays 1 track and on phone plays a different one.  Whats wrong how can I fix that?
  • 399 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 399 Views
  • 0 replies
  • 0 likes

Orden en mis Álbumes

hola, mes gustaria poner un poco de orden en los Albumes que me guardo.estaria bien poder ordenar por la fecha en la que añadi el album

  • Casual Listener
  • hola, mes gustaria poner un poco de orden en los Albumes que me guardo. estaria bien poder ordenar por la fecha en la que añadi el album
  • jjsanz
  • Casual Listener
  • 349 Views
  • 1 replies
  • 0 likes
  • Mac
    Windows
  • 349 Views
  • 1 replies
  • 0 likes

Delete songs without navigating to playlist?

On desktop, listening to all music and decide I want to delete one song... Is there an easy way to see what playlist it was in or a quick way to remove it from my Spotify music? I have been using Spotify for years so it is hard to navigate through th...

  • Music Fan
  • On desktop, listening to all music and decide I want to delete one song... Is there an easy way to see what playlist it was in or a quick way to remove it from my Spotify music?   I have been ...
  • JamieSmall
  • Music Fan
  • 379 Views
  • 2 replies
  • 0 likes
  • Mac
    Windows
  • 379 Views
  • 2 replies
  • 0 likes

Look what your friends listen doesn't work Windows and Mac

Since 1 year or more , and following all the updates and several times in which in reinstall the app, I keep having the same problem , i cannot see what my friends listen , i can see the bar saying "find friends" but I am already following some peopl...

  • Newbie
  • ...omeone tell me how to fix it? I start to think that it has to deal with my account itself and not with the app. I have this problem in the last stable version (I downloaded just now) in mac and i...
  • 281 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 281 Views
  • 0 replies
  • 0 likes

Glitch - Back Button from Artist Screen

Curious if it's the current (and most recent 5+) versions of Spotify desktop app, or just me. When viewing "About" information for an artist, if I use the "Go Back" functionality, it loads 100% of the artist's tracks, albums, collaborations, etc. suc...

  • Casual Listener
  • ...t's definitely an inconvenience, and a frustration when looking at artists with 20+ albums and a ton of collaborations, as it can take a long time to load.   I've experienced this on both Mac a...
  • 179 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 179 Views
  • 0 replies
  • 0 likes