Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: domain

Labels

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49439 Views
  • 77 replies
  • 27 likes
  • 49439 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75331 Views
  • 271 replies
  • 21 likes
  • 75331 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5286 Views
  • 1 replies
  • 6 likes
  • 5286 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145427 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145427 Views
  • 0 replies
  • 26 likes

Playback Stops when switching Domains

Whenever I log in to my desktop (Windows) and use the Spotify app, my music plays correctly. However, if my desktop goes to sleep and another person comes to use my computer and logs in to their own domain, the music stops. It used to be that the mus...

  • Visitor
  • ...wn domain, the music stops. It used to be that the music would continue playing when we would switch domains. Why has it stopped?   Plan Premium Country   Device Dell Operating S...
  • 525 Views
  • 0 replies
  • 0 likes
  • domain
    Play problem
    playback
  • 525 Views
  • 0 replies
  • 0 likes