Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: cut

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 103797 Views
  • 82 replies
  • 27 likes
  • 103797 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 107698 Views
  • 291 replies
  • 22 likes
  • 107698 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8057 Views
  • 1 replies
  • 6 likes
  • 8057 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148635 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148635 Views
  • 0 replies
  • 26 likes

Superuser Contribution Homepage is bugged

Device info- premium plan;- version: 1.1.44.538.g8057de92 (Microsoft Store version);- o. s. version: 64-bit Windows 10 Home;- screen: 1920x1080 screen scaled in Windows settings by 125%, thus effectively 1536x864 as this website shows https://bestfir...

  • Regular
  • ...layed, new podcasts episodes, discover...) are bugged - the album covers are cut and then there is just a black screen.   What did not help: - deep reinstallation (I tried both the MS s...
  • Ver
  • Spotify Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • black screen
    bug
    cut
    Homepage
    Windows 10
  • 459 Views
  • 1 replies
  • 0 likes