Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryTurkeyDevicePCOperating SystemWindow 11, Android 10My Question or IssueI am not receiving any updates on Spotify, and I see that some features have been removed. I used the new interface for two days and then reverted to the old int...
Regular
Plan Premium Country Turkey Device PC Operating System Window 11, Android 10 My Question or Issue I am not receiving any updates on Spotify, and I see that some features have been removed. I...
kaworu_bloodpaw
Roadie
446 Views
1 replies
0 likes
PlanFree/PremiumDevicePCOperating SystemWindows 10Version1.1.57.443.ga029a6c4 My Question or IssueIn Windows 10, I'm using a High Contrast theme, which kind of gives me a proper dark theme in every application.Spotify desktop client comes with a very...
Casual Listener
Plan Free/Premium Device PC Operating System Windows 10 Version 1.1.57.443.ga029a6c4 My Question or Issue In Windows 10, I'm using a High Contrast theme, which kind of gives m...
fpeti88
Casual Listener
228 Views
1 replies
2 likes
