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Topics with Label: Web player issue

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Tryp
  • Casual Listener
  • 23861 Views
  • 67 replies
  • 23 likes
  • 23861 Views
  • 67 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Edwardont
  • Casual Listener
  • 58401 Views
  • 251 replies
  • 21 likes
  • 58401 Views
  • 251 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3682 Views
  • 1 replies
  • 6 likes
  • 3682 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143406 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143406 Views
  • 0 replies
  • 26 likes

Superuser Contribution Podcasts Not Playing

PlanPremiumCountryUSADeviceWeb Player (Chrome, Windows 7) My Question or IssuePodcasts aren't playing on the web player. I click the play button and nothing happens. I have tried several of my podcasts and none of them are working. Music and Music pl...

  • Casual Listener
  • Plan Premium Country USA Device Web Player (Chrome, Windows 7)   My Question or Issue Podcasts aren't playing on the web player. I click the play button and nothing happens. I have tried...
  • stellabrickroad
  • Newbie
  • 3375 Views
  • 15 replies
  • 6 likes
  • Podcast Issues
    Web player issue
  • 3375 Views
  • 15 replies
  • 6 likes

Solved!!Superuser Contribution Spotify web/desktop player won't load but it does reproduce music

PlanPremiumCountryArgentinaDeviceWeb Player (all browsers) and Windows Desktop Player My Question or IssueFrom today Spotify desktop and web player won't load, but I can log in. I try to reproduce from my phone by sync and surprisingly web does repro...

  • Casual Listener
  •   Plan Premium Country Argentina Device Web Player (all browsers) and Windows Desktop Player   My Question or Issue From today Spotify desktop and web player won't load, but I can ...
  • Kiril
  • Moderator
  • 737 Views
  • 3 replies
  • 0 likes
  • Desktop
    facebok login
    Log in errors
    Web player issue
    Windows
  • 737 Views
  • 3 replies
  • 0 likes

Web Player Isn't Launching

Free Plan DeviceWindows PCOperating SystemWindows 8 Every time I click launch Web Player it says "An error occurred." I've tried restarting my computer, a different web browser, and an incognito window nothing works.

  • Casual Listener
  • Free Plan   Device Windows PC Operating System Windows 8   Every time I click launch Web Player it says "An error occurred."   I've tried restarting my computer, a different w...
  • Nico
  • Community Legend
  • 731 Views
  • 4 replies
  • 0 likes
  • Web player issue
  • 731 Views
  • 4 replies
  • 0 likes

Web Player Not Working

Plan: Free Country: USA Device: ASUS PC Operating System: Windows1 0 My Question or Issue:The web player will not play anything on ALL web browsers installed.I do not have any personal firewalls installed. I use Avast free which is not blockingit bec...

  • Regular
  • Plan: Free   Country: USA   Device: ASUS PC   Operating System: Windows1 0      My Question or Issue: The web player will not play anything on ALL web bro...
  • Timko67
  • Regular
  • 408 Views
  • 2 replies
  • 0 likes
  • Web player issue
  • 408 Views
  • 2 replies
  • 0 likes

Web player stalled on an audio ad

PlanFree - daily userCountry CanadaDevicehp laptopOperating SystemWindows 10 My Question or Issue The web player is stalled on an audio (Walmart) ad and has been for days. I've logged out of and back into the player, I've cleared the cookies/cache, I...

  • Newbie
  • Plan Free - daily user Country  Canada Device hp laptop Operating System Windows 10   My Question or Issue  The web player is stalled on an audio (Walmart) ad and has been fo...
  • 400 Views
  • 0 replies
  • 0 likes
  • AD Locks Spotify
    Web Player
    Web player issue
    Windows 10 web player
  • 400 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web Player only shuffles and then plays ads, Never music

I'm using the Web Player on Microsoft Edge with no ad blocker or any extensions. Every time I try to play a song on the web player, instead of playing the song I chose, it will start to shuffle down the playlist and once it stops on the fifth or sixt...

  • Newbie
  • I'm using the Web Player on Microsoft Edge with no ad blocker or any extensions.  Every time I try to play a song on the web player, instead of playing the song I chose, it will start to shuffl...
  • SergioDavid
  • Roadie
  • 718 Views
  • 1 replies
  • 1 likes
  • Web player issue
  • 718 Views
  • 1 replies
  • 1 likes

"open.spotify.com’s server IP address could not be found"

This issue has been going on for 4 days no, spotify web player will not load on my laptop. When I click on my spotify application it will open and just display a spinning loading wheel and never progress. Spotify works fine on my phone and on other c...

  • Casual Listener
  • This issue has been going on for 4 days no, spotify web player will not load on my laptop. When I click on my spotify application it will open and just display a spinning loading wheel and never prog...
  • Opportunist
  • Roadie
  • 5342 Views
  • 2 replies
  • 5 likes
  • Desktop Player
    Loading problems
    Web player issue
  • 5342 Views
  • 2 replies
  • 5 likes