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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135253 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135253 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51874 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51874 Views
  • 0 replies
  • 32 likes

Superuser Contribution Podcasts Not Playing

PlanPremiumCountryUSADeviceWeb Player (Chrome, Windows 7) My Question or IssuePodcasts aren't playing on the web player. I click the play button and nothing happens. I have tried several of my podcasts and none of them are working. Music and Music pl...

  • Casual Listener
  • Plan Premium Country USA Device Web Player (Chrome, Windows 7)   My Question or Issue Podcasts aren't playing on the web player. I click the play button and nothing happens. I have tried...
  • Bil3ygr
  • Regular
  • 1106 Views
  • 13 replies
  • 4 likes
  • Podcast Issues
    Web player issue
  • 1106 Views
  • 13 replies
  • 4 likes

Solved!!Superuser Contribution Spotify web/desktop player won't load but it does reproduce music

PlanPremiumCountryArgentinaDeviceWeb Player (all browsers) and Windows Desktop Player My Question or IssueFrom today Spotify desktop and web player won't load, but I can log in. I try to reproduce from my phone by sync and surprisingly web does repro...

  • Casual Listener
  •   Plan Premium Country Argentina Device Web Player (all browsers) and Windows Desktop Player   My Question or Issue From today Spotify desktop and web player won't load, but I can ...
  • Kiril
  • Moderator
  • 252 Views
  • 3 replies
  • 0 likes
  • Desktop
    facebok login
    Log in errors
    Web player issue
    Windows
  • 252 Views
  • 3 replies
  • 0 likes

Web Player Isn't Launching

Free Plan DeviceWindows PCOperating SystemWindows 8 Every time I click launch Web Player it says "An error occurred." I've tried restarting my computer, a different web browser, and an incognito window nothing works.

  • Casual Listener
  • Free Plan   Device Windows PC Operating System Windows 8   Every time I click launch Web Player it says "An error occurred."   I've tried restarting my computer, a different w...
  • Nico
  • Community Legend
  • 542 Views
  • 4 replies
  • 0 likes
  • Error
    Web player issue
  • 542 Views
  • 4 replies
  • 0 likes

Web Player Not Working

Plan: Free Country: USA Device: ASUS PC Operating System: Windows1 0 My Question or Issue:The web player will not play anything on ALL web browsers installed.I do not have any personal firewalls installed. I use Avast free which is not blockingit bec...

  • Regular
  • Plan: Free   Country: USA   Device: ASUS PC   Operating System: Windows1 0      My Question or Issue: The web player will not play anything on ALL web br...
  • Timko67
  • Regular
  • 249 Views
  • 2 replies
  • 0 likes
  • Web player issue
  • 249 Views
  • 2 replies
  • 0 likes

Web player stalled on an audio ad

PlanFree - daily userCountry CanadaDevicehp laptopOperating SystemWindows 10 My Question or Issue The web player is stalled on an audio (Walmart) ad and has been for days. I've logged out of and back into the player, I've cleared the cookies/cache, I...

  • Newbie
  • Plan Free - daily user Country  Canada Device hp laptop Operating System Windows 10   My Question or Issue  The web player is stalled on an audio (Walmart) ad and has been fo...
  • 305 Views
  • 0 replies
  • 0 likes
  • Ad
    AD Locks Spotify
    Web Player
    Web player issue
    Windows 10 web player
  • 305 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web Player only shuffles and then plays ads, Never music

I'm using the Web Player on Microsoft Edge with no ad blocker or any extensions. Every time I try to play a song on the web player, instead of playing the song I chose, it will start to shuffle down the playlist and once it stops on the fifth or sixt...

  • Newbie
  • I'm using the Web Player on Microsoft Edge with no ad blocker or any extensions.  Every time I try to play a song on the web player, instead of playing the song I chose, it will start to shuffl...
  • SergioDavid
  • Roadie
  • 494 Views
  • 1 replies
  • 1 likes
  • Web player issue
  • 494 Views
  • 1 replies
  • 1 likes

"open.spotify.com’s server IP address could not be found"

This issue has been going on for 4 days no, spotify web player will not load on my laptop. When I click on my spotify application it will open and just display a spinning loading wheel and never progress. Spotify works fine on my phone and on other c...

  • Casual Listener
  • This issue has been going on for 4 days no, spotify web player will not load on my laptop. When I click on my spotify application it will open and just display a spinning loading wheel and never prog...
  • Opportunist
  • Roadie
  • 4836 Views
  • 2 replies
  • 4 likes
  • Desktop Player
    Loading problems
    Web player issue
  • 4836 Views
  • 2 replies
  • 4 likes