Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: banner

Labels

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122434 Views

83 replies

27 likes

  • 122434 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116662 Views

291 replies

22 likes

  • 116662 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9067 Views

1 replies

6 likes

  • 9067 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150066 Views

0 replies

26 likes

Mac
Windows
  • 150066 Views
  • 0 replies
  • 26 likes

Superuser Contribution problem with ads on spotify web player

PlanFreeCountryEurope Device(Laptop)Operating System(Windows 10) My Question or IssueHello, I have a problem with spotify web player..I'm a FREE user and i'm using a laptop windows 10...I have tried every available browser (chrome,mozilla,opera,drago...

Regular

...nd i'm using a laptop windows 10...I have tried every available browser (chrome,mozilla,opera,dragon,vivaldi,microsoft edge etc) but everytime i log in to my account i can't view any ads or banner ads.I...

verygoodnews201

Regular

4507 Views

7 replies

1 likes

banner
free account
  • 4507 Views
  • 7 replies
  • 1 likes

The spotify reproduction banner (Windows 10) still showing even if i turn off the option.

PlanPremium CountryArgentina DeviceDesktop PC Operating SystemWindows 10 x64 My Question or IssueThe spotify reproduction banner (Windows 10) still showing even if i turn off the option on the settings. See attached.

Regular

Plan Premium   Country Argentina   Device Desktop PC   Operating System Windows 10 x64   My Question or Issue The spotify reproduction banner (Windows 10) still s...

Jollof

Composer

1037 Views

1 replies

0 likes

banner
reproduction
Spotify
Windows
  • 1037 Views
  • 1 replies
  • 0 likes

W10 Store App is using 75% CPU when displaying banner

1.0.75.485.g1f74de2c (Windows Store Version) is taking over 75% of CPU just for displaying silly advert banner. Moving to other items reduces CPU usage to 0.3% !!!

Casual Listener

1.0.75.485.g1f74de2c (Windows Store Version) is taking over 75% of CPU just for displaying silly advert banner. Moving to other items reduces CPU usage to 0.3% !!!  

mkrpl

Casual Listener

898 Views

1 replies

2 likes

banner
cpu load
cpu usage
Store App
W10
  • 898 Views
  • 1 replies
  • 2 likes