Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: banner

Labels

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133692 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133692 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50478 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50478 Views
  • 0 replies
  • 32 likes

Superuser Contribution problem with ads on spotify web player

PlanFreeCountryEurope Device(Laptop)Operating System(Windows 10) My Question or IssueHello, I have a problem with spotify web player..I'm a FREE user and i'm using a laptop windows 10...I have tried every available browser (chrome,mozilla,opera,drago...

  • Regular
  • ...ser and i'm using a laptop windows 10...I have tried every available browser (chrome,mozilla,opera,dragon,vivaldi,microsoft edge etc) but everytime i log in to my account i can't view any ads or banner...
  • verygoodnews201
  • Regular
  • 3178 Views
  • 7 replies
  • 1 likes
  • Ads - Not working
    banner
    free account
  • 3178 Views
  • 7 replies
  • 1 likes

The spotify reproduction banner (Windows 10) still showing even if i turn off the option.

PlanPremium CountryArgentina DeviceDesktop PC Operating SystemWindows 10 x64 My Question or IssueThe spotify reproduction banner (Windows 10) still showing even if i turn off the option on the settings. See attached.

  • Regular
  • Plan Premium   Country Argentina   Device Desktop PC   Operating System Windows 10 x64   My Question or Issue The spotify reproduction banner (Windows 10) still s...
  • Jollof
  • Composer
  • 553 Views
  • 1 replies
  • 0 likes
  • banner
    reproduction
    Spotify
    Windows
  • 553 Views
  • 1 replies
  • 0 likes

W10 Store App is using 75% CPU when displaying banner

1.0.75.485.g1f74de2c (Windows Store Version) is taking over 75% of CPU just for displaying silly advert banner. Moving to other items reduces CPU usage to 0.3% !!!

Spot_Banner.png
  • Casual Listener
  • 1.0.75.485.g1f74de2c (Windows Store Version) is taking over 75% of CPU just for displaying silly advert banner. Moving to other items reduces CPU usage to 0.3% !!!  
  • mkrpl
  • Casual Listener
  • 487 Views
  • 1 replies
  • 2 likes
  • banner
    cpu load
    cpu usage
    Store App
    W10
  • 487 Views
  • 1 replies
  • 2 likes