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Spotify extremely slow to play songs on Windows

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Spotify extremely slow to play songs on Windows

Plan

Premium

Country

United Arab Emirates

Device

Dell Laptop (also an S10)

Operating System

Windows 10

 

My Question or Issue

When I play a song/change the spotify volume half of the time it takes quite some time to respond to my actions (upwards oh 20 seconds), this is definately not a Wi-Fi issue because I have a 100 mbps Wi-Fi speed. And this is not a RAM issue (I have 12GB) and I never find it 100% used on the task manager. I have already tried clearing Spotify's cache, turning off 'Hardware Acceleration', and switching between Spotify on the windows store and Spotify on the native installer. Now I suspect this has something to do with Spotify connect because at the time when the problem started I connected my phone to Spotify but I also just formatted my computer at the time, another idea is that because I am using a dorm's Wi-Fi there are about 40 devices in Spotify Connect I think this might make it so that spotify has to sync my music between all the devices (not sure though). Thanks in advance.

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Accepted Solutions
Marked as solution

No that's not the problem I have. My Spotify didn't use any RAM/CPU space, the problem was that Spotify itself was slow to respond to actions. I figured out the problem was AdGaurd (it blocks ads by blocking connections to ad servers) I just whitelisted Spotify from AdGaurd.

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13 Replies

Hey there @eliasbenb

thanks for posting !

 

I think you're pointing out the issue yourself.

Any network that has more than 2-3 devices connected at the same time may cause softwares of all kinds to perform slower than usual.

 

A good test would be checking out the app first on a different device then on a different network.

This way you'll be able to point out the issue by yourself.

 

Let me know if you have any further questions 🙂

I have exactly the same problem and they are not giving any solution but 

Reinstall

Clear C:\Users\YourUsername\AppData\Local\Spotify

 

after reboot it will going back again

Are you by any chance using Nvidia?

 

 

"Any network that has more than 2-3 devices connected at the same time may cause softwares of all kinds to perform slower than usual."

 

@onebyboo are you living in 90s with old dialup modem?? nonsense 

As I already mentioned I'm using a dorm's Wi-Fi so there aren't many devices connected to my personal router but there are hundreds of routers all going to a server somewhere in the college, and the speed of the Wi-Fi is 100 mbps but realistically goes down to about 60 mbps even with that Wi-Fi should easily be able to handle 2-3 devices! It's 2019.

 

As for trying it on a different device on a different network I have done that with my phone, it works perfectally well on a different network and the same dorm network.

As I have mentrioned "I have already tried clearing Spotify's cache".

Spotify developer is doesn't care about our problem, even an old 2018 bug G-Sync lag still exists until today, tired of Spotify.

Hey @eliasbenb,

thanks for the update !

 

If your Spotify account works on a different device with a different network it emphasizes the fact its an issue within your dorms network.

 

Have you tried asking around other users if they're experiencing the same issues ?

Like I CLEARLY said "As for trying it on a different device on a different network I have done that with my phone, it works perfectally well on a different network and the same dorm network." The problem isn't my network like I said THREE different times, it works fine on the same network on a different device.

hahaha I feel ya

Get mobile lol 

 

Hope it helps,(press accept as solution) XKS__Music

 

 

**bleep**

i'm having the same issue, a chk into task mgr, spotify were at top in the list of disk utilization and second in memory. i'm now trying w hardware acceleration off, hope it works. but past few days were nightmare, every click in spotify slowed down the whole pc, and sometimes hung so long that i have to forced shutdown.
Marked as solution

No that's not the problem I have. My Spotify didn't use any RAM/CPU space, the problem was that Spotify itself was slow to respond to actions. I figured out the problem was AdGaurd (it blocks ads by blocking connections to ad servers) I just whitelisted Spotify from AdGaurd.

**bleep**! Thank you dude, it really helps, I deleted adguard and spotify started working really faster.

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