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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1344 Views

0 replies

2 likes

  • 1344 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144471 Views

83 replies

27 likes

  • 144471 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129301 Views

294 replies

22 likes

  • 129301 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10872 Views

1 replies

6 likes

  • 10872 Views
  • 1 replies
  • 6 likes

Why am I getting selections in a language that is not of my choice, on the Spotify add home?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

imaginarychris

Gig Goer

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Why can´t I remove the Spotify app Home music selection (I hate what is in it)?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

364 Views

0 replies

1 likes

  • 364 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify en Windows 10 no funciona

Hola equipo de Spotify, me dirijo al foro no por una falla en Spotify, si no en la aplicacion Spotify para Windows 10. La aplicacion abre muy lenta, aproximadamente 5 minutos para cargar todo el contenido y hoy al abrir el Spotify en la notebook me a...

Gig Goer

Hola equipo de Spotify, me dirijo al foro no por una falla en Spotify, si no en la aplicacion Spotify para Windows 10. La aplicacion abre muy lenta, aproximadamente 5 minutos para cargar todo el cont...

Jeremy

Spotify Legend

5313 Views

7 replies

7 likes

  • 5313 Views
  • 7 replies
  • 7 likes

Song cover no longer shows

PlanPremium Operating SystemWindows 10 My Question or IssueWhile I was trying to make the cover larger, it suddenly disappeared and there is no way it to make it appear back. I haven't tried restarting/uninstalling because I don't want to lose settin...

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue While I was trying to make the cover larger, it suddenly disappeared and there is no way it to make it appear back. ...

Amanjotgw

Casual Listener

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Spotify keeps pausing songs in the middle of playing, please help me!

PlanPremiumCountryUSADevice2 year old DesktopOperating SystemWindows 10 My Question or IssueThis issue has only started today. I have forcibly logged all devices out of my spotify account in case someone was using it that I didn't want to. I have cha...

Visitor

Plan Premium Country USA Device 2 year old Desktop Operating System Windows 10   My Question or Issue This issue has only started today. I have forcibly logged all devices out of my sp...

236 Views

0 replies

0 likes

  • 236 Views
  • 0 replies
  • 0 likes

Unknown Window

PlanPremium Operating SystemWindows 10 Hi, so this popped up and I have no idea what is it about.. Have others encountered this and what is the solution to fixing this? Thank you

Visitor

Plan Premium   Operating System Windows 10   Hi, so this popped up and I have no idea what is it about.. Have others encountered this and what is the solution to fixing this? Thank yo...

Loxer

Community Legend

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

Spotify Crash after each Song

PlanPremiumCountryGermanyDeviceLaptop: MSI GS65 Stealth Thin 8RFOperating SystemWindows 10 My Question or IssueYesterday I downloaded a PlayList from my MonsterCat Gold Account as MP3 Files (each FileSize is between 5-15 MB because all Informations l...

Newbie

Plan Premium Country Germany Device Laptop: MSI GS65 Stealth Thin 8RF Operating System Windows 10   My Question or Issue Yesterday I downloaded a PlayList from my MonsterCat Gold Accou...

Loxer

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Editor`s picks scrolling back

Hello, I have a little problem with my Windows 10 desktop app. When I start an app, see Editor`s picks and scroll them back to see, what playlists are there, I can`t scroll back to previous. For example in editor`s pics are 10 playlists. I scroll bac...

Visitor

Hello, I have a little problem with my Windows 10 desktop app. When I start an app, see Editor`s picks and scroll them back to see, what playlists are there, I can`t scroll back to previous. For exam...

373 Views

0 replies

0 likes

  • 373 Views
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Superuser Contribution Daily mixes inconsistent on different devices

PlanPremiumCountryEnglandDevicePhone 8 PlusChromebook/Web connectionOperating SystemiOS/ChromeOS Chrome Browser My Question or IssueDaily mixes are not showing the same songs on different devices.This has been reported before:https://community.spotif...

Casual Listener

  Plan Premium Country England Device Phone 8 Plus Chromebook/Web connection Operating System iOS/ChromeOS Chrome Browser   My Question or Issue Daily mixes are not showing the ...

Ivelina

Moderator

7046 Views

28 replies

3 likes

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  • 28 replies
  • 3 likes

Solved!! all songs are greyed, logoless and unplayable

PlanFreeCountryNew ZealandOperating SystemWindows 10 My Question or Issueon one device (powerful, win10, etc) Spotify is normal. on absolutely everything else every single song that I can get to is greyed. most songs don't show up, like liked songs. ...

Regular

  Plan Free Country New Zealand Operating System Windows 10   My Question or Issue on one device (powerful, win10, etc) Spotify is normal. on absolutely everything else every ...

Loxer

Community Legend

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Spotify Desktop App question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the Free plan and using a laptop computer with Windows 7 operating system, and the cou...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Metered connection not respected

Hi,Similar to this idea https://community.spotify.com/t5/Android/Android-app-does-not-respect-metered-WiFi-networks/m-p/1921488, the Desktop app does not respect metered connections.This is really very "rude" compared to many other applications.I had...

Casual Listener

Hi, Similar to this idea https://community.spotify.com/t5/Android/Android-app-does-not-respect-metered-WiFi-networks/m-p/1921488, the Desktop app does not respect metered connections. This is reall...

1132 Views

0 replies

14 likes

  • 1132 Views
  • 0 replies
  • 14 likes

App doesn't work after Windows 10 update

Recently, I've updated my laptop to Windows 10 Version 1903, and my Spotify app doesn't work anymore. I've tried reinstalling, restarting my laptop and everything that I could possibly think. Anyone having the same trouble? or anyone knows how to fix...

Casual Listener

Recently, I've updated my laptop to Windows 10 Version 1903, and my Spotify app doesn't work anymore.  I've tried reinstalling, restarting my laptop and everything that I could possibly think.&...

Art_Hall

Casual Listener

3704 Views

10 replies

0 likes

Desktop Windows
  • 3704 Views
  • 10 replies
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High CPU usage for 5-10 minutes after resume from Sleep - GetHandleVerifier

Version1.1.14.475.g566c8bebPlanPremiumCountryRomaniaDevicePCOperating SystemWindows 10 (1903) My Question or IssueHello. Sometimes after I resume my PC from sleep Spotify starts using very high CPU usage. I checked with ProcessExplorer and it seems t...

Newbie

Version 1.1.14.475.g566c8beb Plan Premium Country Romania Device PC Operating System Windows 10 (1903)   My Question or Issue Hello. Sometimes after I resume my PC from sleep Spotify...

705 Views

0 replies

3 likes

bug
CPU
technical
  • 705 Views
  • 0 replies
  • 3 likes

Solved!! [Help] Liked songs and playlists are NOT loading, nothing plays. Only web player works.

PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueLiked songs are not showing and almost all songs either don't play or give me errors. All custom playlists don't play and nothing shows up. Album art doesn't load either...

Casual Listener

Plan Free Country USA Device Desktop PC Operating System Windows 10   My Question or Issue Liked songs are not showing and almost all songs either don't play or give me errors. All cus...

Loxer

Community Legend

11404 Views

4 replies

0 likes

album art
Help
liked songs
Playlists
  • 11404 Views
  • 4 replies
  • 0 likes

when i click a song a different one plays

PlanPremiumCountryU.S.ADeviceHP ENVYOperating SystemWindows 10 My Question or Issuesome of my songs are listed in a different order than they are on my other devices and when I click on a song it plays the song that is usually in that spot instead of...

Visitor

Plan Premium Country U.S.A Device HP ENVY Operating System Windows 10   My Question or Issue some of my songs are listed in a different order than they are on my other devices and when...

OneByBoo

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
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We can't play this until you allow this artist in the Spotify phone app

I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will not play at all. Others in my family do not have pro...

Visitor

I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will n...

mxmu

Casual Listener

1329 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Is it a way to ask Cortana to save the currently playing song to the library?

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueIs it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Songs makes the same. It is very comfortable to use Spotify with Corata whi...

Newbie

Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Is it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Son...

327 Views

0 replies

0 likes

Cortana
Windows 10
  • 327 Views
  • 0 replies
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Spotify on my PC with Windows 10 does not work

I made the premium account for not more than a week, and after having used it on my personal cell phone, I tried to download it to my PC with Microsoft Store, downloaded it, connected but, if I clicked any music I was looking for and that he proposed...

Newbie

I made the premium account for not more than a week, and after having used it on my personal cell phone, I tried to download it to my PC with Microsoft Store, downloaded it, connected but, if I click...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Lowering volume in game when gunshots or explosions happen

Whenever a gunshot or explosion it automatically lowers it to fit the volume of the gunshot. It's very irritating please help

Visitor

Whenever a gunshot or explosion it automatically lowers it to fit the volume of the gunshot. It's very irritating please help

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes