Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49421 Views
77 replies
27 likes

49421 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
75307 Views
271 replies
21 likes

75307 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5285 Views
1 replies
6 likes

5285 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145425 Views
0 replies
26 likes
Mac
Windows

145425 Views
0 replies
26 likes

Solved!! Can´t see spotify its invisible.

PlanFreeCountrySlovakia DeviceWindowsOperating SystemWindows 7 Ultimate My Question or IssueWhen i launch spotify the spotify turn on but i cant see the spotify, its invisible so i cant change tracks .. i just cant see (right now its black) . some ph...

neo_just159
Casual Listener
Plan Free Country Slovakia Device Windows Operating System Windows 7 Ultimate My Question or Issue When i launch spotify the spotify turn on but i cant see the spotif...
2019-10-23 10:42:11 AM
2019-10-24 5:02:47 PM
A_Musicophile
Community Legend
2999 Views
3 replies
0 likes

2999 Views
3 replies
0 likes

Clicking on album cover links to wrong song in playlist

PlanPremium DevicePCOperating SystemWindows 10 - 64 bit 1903 - 18362.418spotify 1.1.17.545.g74ed9ff1 My Question or IssueWhen clicking on the album cover it links to the wrong song in a playlist.See photo.

Wouter1602
Visitor
Plan Premium Device PC Operating System Windows 10 - 64 bit 1903 - 18362.418 spotify 1.1.17.545.g74ed9ff1 My Question or Issue When clicking on the album cover it links to the...
2019-10-23 9:35:11 PM
2019-10-23 10:36:42 PM
eltoch
Composer
448 Views
1 replies
0 likes
Windows

448 Views
1 replies
0 likes

BUG REPORT! Fix it!

PlanPremium DevicePC within office Wi-Fi networkOperating SystemWindows 10 My Question or IssueFirst of all, I am extremely sorry that Spotify wastes my time once again. But who cares? Since your developers have proved themselves again to not be able...

Green-D
Regular
Plan Premium Device PC within office Wi-Fi network Operating System Windows 10 My Question or Issue First of all, I am extremely sorry that Spotify wastes my time once again. B...
2019-10-16 8:02:36 AM
2019-10-23 10:05:46 PM
Carole101
Casual Listener
625 Views
2 replies
1 likes

625 Views
2 replies
1 likes

Ads won't Play

PlanFree/PremiumCountryUSAOperating SystemWindowsMy Question or IssueWhenever an ad comes on, it doesn't play and I have to close out of Spotify and reopen it for it to play or for the music to come back.

user-removed
Visitor
Plan Free/Premium Country USA Operating System Windows My Question or Issue Whenever an ad comes on, it doesn't play and I have to close out of Spotify and reopen it for it to play or for the ...
2019-10-10 5:48:45 PM
2019-10-23 9:54:27 PM
Carole101
Casual Listener
716 Views
2 replies
3 likes

716 Views
2 replies
3 likes

Show ALL SONGS by an Artist

This problem exists in Windows 10, Premium Version. Problem: 1) Search for an artist (e.g. Ray Charles)2) There's no way to view ALL SONGS by that artist. You can however search based on album, but there's no way in Spotify (that I can see) to show a...

stugster
Casual Listener
This problem exists in Windows 10, Premium Version. Problem: 1) Search for an artist (e.g. Ray Charles) 2) There's no way to view ALL SONGS by that artist. You can however...
2019-10-23 12:36:54 PM
2019-10-23 3:02:55 PM
Arikabeth
Roadie
3387 Views
5 replies
3 likes

3387 Views
5 replies
3 likes

Some local files missing.

PlanPremiumCountrySpainDevicePCOperating SystemWindows 7 My Question or Issue My spotify don't load some local files. I add all in settings, and they are mp3 files. (Sorry for my english.)

Zorion
Casual Listener
Plan Premium Country Spain Device PC Operating System Windows 7 My Question or Issue My spotify don't load some local files. I add all in settings, and they are mp3 files.&nb...
2019-10-23 10:13:02 AM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Search results have incorrect popularity values (always 100% popular)

PlanPremiumCountryJapanDeviceBasic LaptopOperating SystemWin10 My Question or IssueWhenever I search anything, all the results have 100% popularity values, I cannot distinguish which is more popular. Check the attached image...This is the case for al...

user-removed
Visitor
Plan Premium Country Japan Device Basic Laptop Operating System Win10 My Question or Issue Whenever I search anything, all the results have 100% popularity values, I cannot distingui...
2019-10-23 6:04:15 AM
194 Views
0 replies
1 likes

194 Views
0 replies
1 likes

Problem solved, please delete this.

Delete it, please. I hecced something up.

VejovisRecalam1
Newbie
Delete it, please. I hecced something up.
2019-10-22 12:09:24 AM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Superuser Contribution Hey Spotify developers : Great July update ! Keep up the good work !

I've been loving the July Windows update so far, keep up the good work, you have all my support ! Sincerely A spotify user.

bochock
Visitor
I've been loving the July Windows update so far, keep up the good work, you have all my support ! Sincerely A spotify user.
2019-09-09 3:43:03 PM
2019-10-22 10:00:39 AM
Daisy
Spotify Legend
737 Views
1 replies
1 likes
Desktop
Other

737 Views
1 replies
1 likes

Adding a recommended song to a playlist problem

Go to a playlist and scroll to the recommended songs. Add one of them to the playlist using the contextual menu that shows upon right-clicking on the selected song with the mouse. You can notice that the song does not disappear from the list of recom...

caravanio
Casual Listener
Go to a playlist and scroll to the recommended songs. Add one of them to the playlist using the contextual menu that shows upon right-clicking on the selected song with the mouse. You can notice that...
2019-10-21 10:41:53 PM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

Two songs of Johnny Vazquez have swapped names or content

Hello, Spotify. The following two songs of Johnny Vazquez have swapped content:Como Quien Pierde una Estrella and Baila Rumbero from his Baila Rumbero album. Either names or content have been swapped. Here are the correct name and content pairs:https...

caravanio
Casual Listener
Hello, Spotify. The following two songs of Johnny Vazquez have swapped content: Como Quien Pierde una Estrella and Baila Rumbero from his Baila Rumbero album. Eit...
2019-10-21 9:53:48 PM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

Solved!! Spotify desktop says I'm offline when all other websites (including spotify web) works

Operating SystemUbuntu 16.04My Question or Issue Same problem as https://community.spotify.com/t5/Desktop-Windows/I-have-full-internet-connection-but-it-says-I-m-offline/td-p/42499 but none of the existing issues resolve it. I resolved it so I'll be ...

igetemotional
Casual Listener
Operating System Ubuntu 16.04 My Question or Issue Same problem as https://community.spotify.com/t5/Desktop-Windows/I-have-full-internet-connection-but-it-says-I-m-offline/td-p/42499 but n...
2019-10-21 7:49:25 PM
2019-10-21 7:53:18 PM
igetemotional
Casual Listener
3060 Views
1 replies
0 likes

3060 Views
1 replies
0 likes

PC hasn't updated my liked songs since April 2019

I have uninstalled and reinstalled the programme, got the app off the microsoft store, put it to offline mode (left it 10-15 mins) but still my liked songs will not update. The Home page will show me the recent playlists I have listened to on my phon...

Mermaidpancake2
Visitor
I have uninstalled and reinstalled the programme, got the app off the microsoft store, put it to offline mode (left it 10-15 mins) but still my liked songs will not update. The Home page will show me...
2019-10-20 9:22:06 PM
2019-10-21 2:50:49 PM
OneByBoo
Roadie
638 Views
1 replies
0 likes
Desktop
Playlists

638 Views
1 replies
0 likes

Spotify is turning the volume down.

PlanPremiumCountryDenmarkDeviceComputer, using desktop client 1.1.17.543Operating SystemWindows 10 64 bit. My Issue:At random times spotify starts to turn the volume down by itself, like fading out a song but in the middel of a song! Sometimes the so...

Juncker177771
Casual Listener
Plan Premium Country Denmark Device Computer, using desktop client 1.1.17.543 Operating System Windows 10 64 bit. My Issue: At random times spotify starts to turn the volume down by ...
2019-10-20 3:24:34 PM
2019-10-21 8:24:16 AM
OneByBoo
Roadie
1150 Views
1 replies
0 likes

1150 Views
1 replies
0 likes

"dislike" button in daily mixes isn't showing up

Sometimes when my daily mixes show up in my recently played, you can only favourite songs and the dislike button doesn't appear. When this happens I just go directly to the made for you to play them and it works. But no matter where I play my daily m...

sbuder
Regular
Sometimes when my daily mixes show up in my recently played, you can only favourite songs and the dislike button doesn't appear. When this happens I just go directly to the made for you to play them ...
2019-10-17 7:00:02 AM
2019-10-21 7:13:25 AM
sbuder
Regular
963 Views
2 replies
3 likes

963 Views
2 replies
3 likes

daily mix doesn't work properly

PlanPremiumDevice(iPhone 7)Operating System(iOS 12.1.4)My Question or Issuedaily mix is supposed to be endless and it should load new songs when i listen to it as far as i know. But this feature disappeared from my devices and now my daily mixes do n...

Delinastarq
Regular
Plan Premium Device (iPhone 7) Operating System (iOS 12.1.4) My Question or Issue daily mix is supposed to be endless and it should load new songs when i listen to it as far as i know. But thi...
2019-10-20 3:17:25 PM
2019-10-20 7:38:37 PM
eltoch
Composer
950 Views
1 replies
0 likes
Daily mix issues

950 Views
1 replies
0 likes

Empty Spotify

PlanPremium CountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI've had Spotify app for a long time and for about 3 or 4 months I have the problem with songs. It started when I couldn't play single songs so I could somehow deal with ...

mineyy_xx
Casual Listener
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue I've had Spotify app for a long time and for about 3 or 4 months I have the problem with ...
2019-08-09 7:47:24 PM
2019-10-20 1:24:15 PM
mineyy_xx
Casual Listener
960 Views
3 replies
0 likes

960 Views
3 replies
0 likes

Downloading Podcast's on the desktop platform. (Windows)

I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify can you please make this feature available for deskt...

dieliving22
Visitor
I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify c...
2019-10-18 2:56:16 AM
2019-10-20 1:00:50 AM
OneByBoo
Roadie
733 Views
1 replies
0 likes

733 Views
1 replies
0 likes

Solved!! File is in an unsupported format...

I have been trying to listen to Linkin Parks Minutes to Midnight album, however it keeps bringing up the 'file is in an unsupported format' error. Its not a local file so im not sure why this is the case. All other albums appear to be working. Any id...

BananaBeer
Newbie
I have been trying to listen to Linkin Parks Minutes to Midnight album, however it keeps bringing up the 'file is in an unsupported format' error. Its not a local file so im not sure why this is the ...
2014-09-03 1:50:40 PM
2019-10-19 7:13:49 PM
RachelBluMorph
Newbie
10440 Views
9 replies
0 likes
Windows

10440 Views
9 replies
0 likes

MS Store version of the desktop client for Windows seems to be holding up shutdown and restart

(I'll probably be crossposting this to both the Spotify community forums and Windows Feedback Hub) PlanPremiumCountrySingaporeDeviceThinkPad X250Operating SystemWindows 10 Pro, Insider Preview 20H1 build 19002 (issue also existed on 18999) My Questio...

kbhasi
Newbie
(I'll probably be crossposting this to both the Spotify community forums and Windows Feedback Hub) Plan Premium Country Singapore Device ThinkPad X250 Operating System Windows 10 Pro,...
2019-10-19 4:09:23 PM
492 Views
0 replies
0 likes

492 Views
0 replies
0 likes

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