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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82577 Views

40 replies

68 likes

  • 82577 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

785023 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20687 Views

22 replies

6 likes

  • 20687 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2929 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Cannot change profile picture

Plan - PremiumCountry - NetherlandsDevice - Windows 10 pc If I change my picture in the desktop app it shows it changed on the page but does not update at the top, see attachments as example. If I go in incognito mode in chrome and open my spotify I ...

Newbie

Plan - Premium Country - Netherlands Device - Windows 10 pc   If I change my picture in the desktop app it shows it changed on the page but does not update at the top, see attachme...

OneByBoo

Roadie

545 Views

1 replies

1 likes

  • 545 Views
  • 1 replies
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Solved!! Changing primary device/ Usernames

I tried to change my profile picture on my desktop app but when I close and reopen it, my picture didnt appear. After some research, I learned that apperently in order to change my profile picture, I need to be on my primary device. I tried to log ou...

Casual Listener

I tried to change my profile picture on my desktop app but when I close and reopen it, my picture didnt appear. After some research, I learned that apperently in order to change my profile picture, I...

Emilia_8

Community Legend

1573 Views

3 replies

1 likes

  • 1573 Views
  • 3 replies
  • 1 likes

Liked Songs playlist appearing as empty on laptop

PlanPremiumCountryIndonesiaDeviceDell Inspiron 5437Operating SystemWindows 10 My Question or IssueMy Liked Songs playlist shows up as empty whenever I try to open it on my laptop. It works fine whenever I open it on my phone. I can look through the a...

Casual Listener

Plan Premium Country Indonesia Device Dell Inspiron 5437 Operating System Windows 10   My Question or Issue My Liked Songs playlist shows up as empty whenever I try to open it on my la...

435 Views

0 replies

1 likes

  • 435 Views
  • 0 replies
  • 1 likes

Downloaded songs disappeared?

PlanPremiumDeviceLaptopOperating SystemWindows My Question or IssueI'm in the process of moving house and without internet at the moment, so while I was at a friend's house I set my library to download so I can listen without eating up my data The so...

Casual Listener

Plan Premium Device Laptop Operating System Windows   My Question or Issue I'm in the process of moving house and without internet at the moment, so while I was at a friend's house I set...

Emilia_8

Community Legend

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
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Playlists default naming convention harmonization

My Question or IssueOn Windows Desktop app, from an album page, there are multiple ways you can create a playlist from this album:1. from the 3 dots button > Add to Playlist2. by drag & drop of the album title to the playlist panel on the left sideTh...

Newbie

My Question or Issue On Windows Desktop app, from an album page, there are multiple ways you can create a playlist from this album: 1. from the 3 dots button > Add to Playlist 2. by drag & ...

706 Views

0 replies

1 likes

Playlist Drag and Drop
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Bug: Song Title in Volume Indicator Doesnt Match When Casting

PlanFree/PremiumCountryUnited StatesDevice/OSWindows 10, Google HomeMy Question or IssueWhen I cast to Google Home, then use the desktop client, the song title in the volume banner no longer matches.

Casual Listener

Plan Free/Premium Country United States Device/OS Windows 10, Google Home My Question or Issue When I cast to Google Home, then use the desktop client, the song title in the volume banner no l...

stoniestGerm

Gig Goer

769 Views

3 replies

1 likes

  • 769 Views
  • 3 replies
  • 1 likes

Spotify skipping songs by itself

PlanPremiumOperating SystemWindows 10 My Question or IssueToday I was using spotify through my phone when I decided to change to my laptop, the songs started to skip like crazy, not even a second playing. I tried to select a song on my phone and send...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue Today I was using spotify through my phone when I decided to change to my laptop, the songs started to skip like crazy, not ...

663 Views

0 replies

0 likes

  • 663 Views
  • 0 replies
  • 0 likes

Spotify desktop app randomly requesting single clicks as double clicks

This has been happening to me since 2 weeks ago. When I'm browsing my playlists or queue, when I click on tracks or the playlist names, sometimes Spotify requests it as d double click, even though I didn't double click, resulting in Spotify playing a...

Visitor

This has been happening to me since 2 weeks ago. When I'm browsing my playlists or queue, when I click on tracks or the playlist names, sometimes Spotify requests it as d double click, even though I ...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
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Superuser Contribution Songs not playing

PlanPremiumCountrySwedenOperating SystemWindows 10My Question or IssueOk so, when i try to play any song a message comes up on the top of the screen that says "spotify can't play this right now. If you have the file on your computer you can import it...

Visitor

Plan Premium Country Sweden Operating System Windows 10 My Question or Issue Ok so, when i try to play any song a message comes up on the top of the screen that says  "spotify can't play ...

Guido

Spotify Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

[Bug] [Desktop] Mouse 4/5 not working

They used to.. but for whatever reason they no longer work on my Desktop app for about a month or so now. Used to be I can navigate back and forth different pages I opened.

Regular

They used to.. but for whatever reason they no longer work on my Desktop app for about a month or so now. Used to be I can navigate back and forth different pages I opened.

AeroZ

Composer

685 Views

1 replies

1 likes

Desktop
  • 685 Views
  • 1 replies
  • 1 likes

Profile Pictures

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI tried changing my profile picture on my desktop and it won’t change it just keeps resetting...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I tried...

Sebasty

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Albums missing from artist over view page, yet the album is available online

So, I noticed that some artist have albums avaible online on Spotify while the albums aren't present on the artist page. I know I has been already talked about, but the solutions I found said that people were seeing info on music they have on local f...

Regular

So, I noticed that some artist have albums avaible online on Spotify while the albums aren't present on the artist page. I know I has been already talked about, but the solutions I found said th...

Guido

Spotify Legend

5383 Views

11 replies

0 likes

Windows
  • 5383 Views
  • 11 replies
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Solved!!Superuser Contribution Local Files Playlist

PlanPremiumCountryUnited KingdomDeviceComputerOperating SystemWindows 10 My Question or IssueHi! I hope you're having a good day,So I'm really confused, I transferred a bunch of songs (30 or so) using Local Files and moved them into a playlist, the p...

Casual Listener

Plan Premium Country United Kingdom Device Computer Operating System Windows 10   My Question or Issue Hi! I hope you're having a good day, So I'm really confused, I transferred a bun...

Peter

Spotify Legend

3049 Views

3 replies

0 likes

  • 3049 Views
  • 3 replies
  • 0 likes

Solved!! Bit of a weird situation - Windows 10 stopping playback upon shutting monitors off

PlanPremiumCountry DeviceGaming PC (Custom build)Operating SystemWindows 10 My Question or IssueAlright, this is where it gets right messed up - Whenever I shut both of my monitors off, playback shuts down after a few seconds. Its never done this bef...

Casual Listener

Plan Premium Country   Device Gaming PC (Custom build) Operating System Windows 10   My Question or Issue Alright, this is where it gets right messed up - Whenever I shut both of ...

Bexley_

Casual Listener

884 Views

1 replies

0 likes

  • 884 Views
  • 1 replies
  • 0 likes

Spotify doesn't handle Windows shutdown cleanly

This occurs with both the Windows 10 Store version and the Win32 app. With Spotify running, if I shut down my PC through the start menu (or simply kill Spotify through Task Manager), Spotify will revert to any settings that were set as well as whatev...

Regular

This occurs with both the Windows 10 Store version and the Win32 app.   With Spotify running, if I shut down my PC through the start menu (or simply kill Spotify through Task Manager), Spotify...

sgtlaggy

Regular

803 Views

1 replies

5 likes

  • 803 Views
  • 1 replies
  • 5 likes

Search based on encoding

Is there a way to supply an advanced search parameter which specifies encoding? Alternatively, how can I find surround sound contents on Spotify?

Casual Listener

Is there a way to supply an advanced search parameter which specifies encoding?  Alternatively, how can I find surround sound contents on Spotify?

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Get a Phone Number

PlanPremiumCountryUSADevicePC/AndroidOperating SystemWindows 10 My Question or IssueGet a support phone number instead of doing everything through your forum.

Music Fan

Plan Premium Country USA Device PC/Android Operating System Windows 10   My Question or Issue Get a support phone number instead of doing everything through your forum.

752 Views

0 replies

0 likes

  • 752 Views
  • 0 replies
  • 0 likes

Liked Songs Glitching

PlanFreeCountry DeviceOLD DellOperating SystemWindows 7 My Question or IssueI was trying to play my liked songs for the past few days, but every time I went into the liked songs section it would tell me it was empty and that I had no liked songs. In ...

Casual Listener

Plan Free Country   Device OLD Dell Operating System Windows 7   My Question or Issue I was trying to play my liked songs for the past few days, but every time I went into the lik...

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

Unable to play songs and friend list not showing fully

PlanPremiumCountryIndonesiaDeviceAcer aspireOperating SystemWindows 7 My Question or IssueMy spotify app can't play songs, even when downloaded. It will show a message "Spotify is unable to play this song right now." And it happens when I try to play...

Visitor

Plan Premium Country Indonesia Device Acer aspire Operating System Windows 7   My Question or Issue My spotify app can't play songs, even when downloaded. It will show a message "Spoti...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Spotify Search Engine always brings up "No Results"

Same issue as https://community.spotify.com/t5/Desktop-Windows/Spotify-Search-Engine-always-brings-up-quot-No-Results-quot/m-p/4532190#M62865 Happens on Mobile (Android) and Windows (Desktop)

Regular

Same issue as https://community.spotify.com/t5/Desktop-Windows/Spotify-Search-Engine-always-brings-up-quot-No-Results-quot/m-p/4532190#M62865   Happens on Mobile (Android) and Windows (De...

618 Views

0 replies

3 likes

  • 618 Views
  • 0 replies
  • 3 likes