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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139196 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139196 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54928 Views
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  • 33 likes
  • Windows
  • 54928 Views
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Music not playing ("Can't play the current song." error message)

About a week or so ago, Spotify has been giving me the error message "Can't play the current song." for some songs. Some songs turned into half of my songs, and it wasn't long before half turned into ALL of my songs getting the same error message. An...

  • Newbie
  • About a week or so ago, Spotify has been giving me the error message "Can't play the current song." for some songs. Some songs turned into half of my songs, and it wasn't long before half turned into...
  • A_Musicophile
  • Community Legend
  • 565 Views
  • 1 replies
  • 0 likes
  • 565 Views
  • 1 replies
  • 0 likes

Web Player (Chrome) Skipping Songs on Work Computer Only

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueSo we recently got new laptops at work now my spotify continues to skip songs after a few seconds. Things to note:1. I have searched up and down for a solution on these b...

  • Newbie
  • Plan Free Country USA Device HP Laptop Operating System Windows 10   My Question or Issue So we recently got new laptops at work now my spotify continues to skip songs after a few seco...
  • MsLoriGD
  • Casual Listener
  • 516 Views
  • 1 replies
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  • 516 Views
  • 1 replies
  • 3 likes

Tracks skipping after a few seconds

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 10Sometimes i press play, then after a few seconds it skips to the next song, playing a few seconds and skip and so on... very annoying My Question or Issue

  • Casual Listener
  • Plan Premium Country Germany Device Notebook Operating System Windows 10 Sometimes i press play, then after a few seconds it skips to the next song, playing a few seconds and skip and so on.....
  • MsLoriGD
  • Casual Listener
  • 1017 Views
  • 6 replies
  • 2 likes
  • 1017 Views
  • 6 replies
  • 2 likes

Superuser Contribution Waiting for Connection

PlanPremiumCountryUSADeviceWindows 8 LaptopOperating SystemWindows 8My Question or IssueMy laptop won't download my playlist. It stays stuck on waiting for connections. When I download the very first spotify version, it downloads my playlist. Wheneve...

  • Casual Listener
  • Plan Premium Country USA Device Windows 8 Laptop Operating System Windows 8 My Question or Issue My laptop won't download my playlist. It stays stuck on waiting for connections. When I downl...
  • SleepyBrainiac
  • Casual Listener
  • 1372 Views
  • 3 replies
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  • 1372 Views
  • 3 replies
  • 0 likes

Browse / Discover not updating

PlanPremiumCountry ItalyOperating SystemWindows 10 My Question or Issue Since many days now all the section Browse/Discover does not update. Top recommendations for you and all suggestions are the same since more than one week. My current Spotify Pre...

  • Gig Goer
  • Plan Premium Country  Italy Operating System Windows 10   My Question or Issue  Since many days now all the section Browse/Discover does not update. Top recommendations for you...
  • Headover
  • Music Fan
  • 1252 Views
  • 18 replies
  • 8 likes
  • 1252 Views
  • 18 replies
  • 8 likes

Spotify won't play songs, and doesn't display album covers

PlanPremiumCountryHungaryDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify doesn't do anything. It won't play any audio, display album arts and it's also very slow. I tried reinstalling it but that didn't work. I'd appreciate any he...

  • Newbie
  • Plan Premium Country Hungary Device Desktop Operating System Windows 10   My Question or Issue Spotify doesn't do anything. It won't play any audio, display album arts and it's also ve...
  • 246 Views
  • 0 replies
  • 1 likes
  • 246 Views
  • 0 replies
  • 1 likes

Only saved songs or songs in playlists playing

PlanFreeCountry UKDeviceHP laptopOperating SystemWindows 10 My Question or IssueAny song not in one of my playlists or that I have explicitly saved will play. Instead the album art comes up as black (sometimes appears if I have saved other songs in t...

  • Casual Listener
  • Plan Free Country UK Device HP laptop Operating System Windows 10   My Question or Issue Any song not in one of my playlists or that I have explicitly saved will play. Instead the alb...
  • 152 Views
  • 0 replies
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  • 152 Views
  • 0 replies
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Skip Duplicates feature not working properly

PlanPremiumCountryUSDevicedesktop PCOperating SystemWindows 10 (latest updates)My Question or IssueI have been maintaining several playlists of recent tracks from JQBX rooms. I normally load up the desktop client, go to the recent playlist capture an...

  • Music Fan
  • Plan Premium Country US Device desktop PC Operating System Windows 10 (latest updates) My Question or Issue I have been maintaining several playlists of recent tracks from JQBX rooms.  ...
  • 362 Views
  • 0 replies
  • 3 likes
  • 362 Views
  • 0 replies
  • 3 likes

Solved!! Can't search for facebook friends

PlanPremiumCountryArgentinaDevice(PC/Mobile)Operating System(Windows 10/Android Oreo) My Question or IssueI cant' search for facebook friends. I see the following error: LO SENTIMOS, PERO NO HEMOS PODIDO CARGAR LA SECCIÓN AMIGOS PARA TI.

  • Casual Listener
  • Plan Premium Country Argentina Device (PC/Mobile) Operating System (Windows 10/Android Oreo)   My Question or Issue I cant' search for facebook friends. I see the following error:&nbsp...
  • leagq
  • Casual Listener
  • 1123 Views
  • 2 replies
  • 1 likes
  • 1123 Views
  • 2 replies
  • 1 likes

Superuser Contribution Volume slider won't work

PlanPremiumCountryUSADeviceDell Latitude E7450Operating SystemWindows 8.1 Enterprise My Question or IssueAs others have posted, my volume slider (and song location slider) do not work. I have properly uninstalled/reinstalled twice, and I have toggled...

  • Newbie
  • Plan Premium Country USA Device Dell Latitude E7450 Operating System Windows 8.1 Enterprise   My Question or Issue As others have posted, my volume slider (and song location slider) do...
  • Katerina
  • Spotify Legend
  • 1483 Views
  • 1 replies
  • 1 likes
  • Volume Control
  • 1483 Views
  • 1 replies
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Solved!! Crashing right as it opens

PlanPremiumCountryUSADeviceWindows DesktopOperating SystemWindows 10 Pro My Question or IssueIve been a premium member for about 6 years ive lost accounts and other stuff... but let me ask why is my spotify crashing every time it opens since the new ...

  • Casual Listener
  • Plan Premium Country USA Device Windows Desktop Operating System Windows 10 Pro   My Question or Issue Ive been a premium member for about 6 years ive lost accounts and other stuff... ...
  • ListenToGlobal
  • Composer
  • 1410 Views
  • 3 replies
  • 0 likes
  • 1410 Views
  • 3 replies
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probleme de lancement

PlanfreeCountryFranceDevicePCOperating SystemWin 7Bonjour, je lance ce thread car depuis quelque jours j'ai un drole de probleme avec spotify sur mon ordinateur. Spotify refuse carrément de se lancer, quand je clique dessus, dans le gestionnaire des ...

  • Casual Listener
  • Plan free Country France Device PC Operating System Win 7 Bonjour, je lance ce thread car depuis quelque jours j'ai un drole de probleme avec spotify sur mon ordinateur. Spotify refuse carrém...
  • Bittencourt
  • Spotify Star
  • 705 Views
  • 3 replies
  • 0 likes
  • 705 Views
  • 3 replies
  • 0 likes

Solved!! Alphabetizing "THE"

Am I mistaken or did Spotify just make every artist name beginning with THE alphabetized by the word THE, instead of the first letter after "the"? If so, what's the logic there? Or is it only me who cares about such things?

  • Regular
  • Am I mistaken or did Spotify just make every artist name beginning with THE alphabetized by the word THE, instead of the first letter after "the"? If so, what's the logic there? Or is it only me who ...
  • lubos
  • Roadie
  • 1860 Views
  • 7 replies
  • 0 likes
  • 1860 Views
  • 7 replies
  • 0 likes

[Desktop][Music] Each Song Stops Playing After 6 Seconds

I'm a premium user, and each time I try to play a song on my desktop, the song will play for 6 or 7 seconds before it pauses and I recieve a "cant play this song right now" message in the app. I try to play on the web player from the same computer bu...

  • Newbie
  • I'm a premium user, and each time I try to play a song on my desktop, the song will play for 6 or 7 seconds before it pauses and I recieve a "cant play this song right now" message in the app. I try ...
  • 682 Views
  • 0 replies
  • 0 likes
  • Desktop
    Music
  • 682 Views
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Spotify won't download songs

On my PC, Spotify will no longer download songs. It's been working fine for months on this PC, but now it's stuck on track 1, and never gets further - Downloading 1 of XX (see snapshot below). This happens independently of which playlist I try to dow...

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  • Newbie
  • On my PC, Spotify will no longer download songs. It's been working fine for months on this PC, but now it's stuck on track 1, and never gets further - Downloading 1 of XX (see snapshot below). T...
  • Jᴀᴄᴋ
  • Roadie
  • 1058 Views
  • 1 replies
  • 0 likes
  • 1058 Views
  • 1 replies
  • 0 likes

Spotify looks like it's offline on windows

PlanFreeCountryHungaryDeviceROG GL753VEOperating SystemWindows 10 My Question or IssueI can open the desktop program, but it looks like it's offline while i have fine internet connection. www.spotify.com is working but www.open.spotify.com says "the ...

  • Casual Listener
  • Plan Free Country Hungary Device ROG GL753VE Operating System Windows 10   My Question or Issue I can open the desktop program, but it looks like it's offline while i have fine in...
  • 498 Views
  • 0 replies
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  • not working
  • 498 Views
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Discord Local Files Won't Show Up

FreeUnited StatesWindows 10 When I played local files on my Spotify, others could always see what I was listening to on discord. But today it stopped working. Others can no longer see what I'm listening to on discord. They made an update that allowed...

  • Regular
  • Free United States Windows 10  When I played local files on my Spotify, others could always see what I was listening to on discord. But today it stopped working. Others can no longer see what...
  • 657 Views
  • 0 replies
  • 0 likes
  • 657 Views
  • 0 replies
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Solved!! Songs won't play

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueWhen I try to play any song it'll either play for a few seconds then stop, or just not play at all. It'll come up with an "error" that says something like "it is not possi...

  • Casual Listener
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue When I try to play any song it'll either play for a few seconds then stop, or just not play at ...
  • Bittencourt
  • Spotify Star
  • 1079 Views
  • 9 replies
  • 2 likes
  • 1079 Views
  • 9 replies
  • 2 likes

CSV to Spotify that also saves the 'date added'

PlanPremiumCountryNetherlandsDevice-Operating SystemWindows My Question or IssueHello! I am going to start a new account and I want to save all my precious playlists, including the added dates of each song in the playlists. Does anyone of you know a ...

  • Newbie
  • Plan Premium Country Netherlands Device - Operating System Windows   My Question or Issue Hello! I am going to start a new account and I want to save all my precious playlists, includi...
  • 481 Views
  • 0 replies
  • 0 likes
  • 481 Views
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Suche nach allen Alben mit Bach Werken (BWV Nummern)

Hallo,kann mir zufällig jemand erklären, wie man nach allen Alben mit BWV (Bach Werke Verzeichnis) Nummern suchen kann? Die Suche bringt leider alle möglichen, aber keine korrekten Ergebnisse. BeispielSuche: BWV 10 oder Bach 10Ergebnis: BWV 100...BWV...

  • Casual Listener
  • Hallo, kann mir zufällig jemand erklären, wie man nach allen Alben mit BWV (Bach Werke Verzeichnis) Nummern suchen kann? Die Suche bringt leider alle möglichen, aber keine korrekten Ergebnisse. &nb...
  • ListenToGlobal
  • Composer
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes