Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81120 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776259 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18126 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI am no longer able to change the audio levels for ads in spotify . where a lot of ads are fine . some times they come in WAY to loud . I used to be able to just adjust the V...
Plan Free Country Canada Device PC Operating System Windows 10 My Question or Issue I am no longer able to change the audio levels for ads in spotify . where a lot of ads are fine . ...
431 Views
0 replies
0 likes
PlanPremiumCountry IndiaDeviceLaptopOperating SystemWindows My Question or IssueMany albums I used to listen to back when I had the free service in the USA are missing here, will they be back at some point or are they simply unavailable here? Many ba...
Plan Premium Country India Device Laptop Operating System Windows My Question or Issue Many albums I used to listen to back when I had the free service in the USA are missing h...
Music Fan
846 Views
2 replies
0 likes
Hi, i am a big fan of Fresh Finds, but i do have a little suggestion with the spin-off genre playlists. And because i am a die-hard christian, i would like to suggest a new fresh finds spin-off playlist.Fresh Finds: Rejoice: a new Fresh Finds playlis...
Hi, i am a big fan of Fresh Finds, but i do have a little suggestion with the spin-off genre playlists. And because i am a die-hard christian, i would like to suggest a new fresh finds s...
812 Views
0 replies
0 likes
Hey all,I used to regularly create custom playlists of all my liked songs (4k+) and mix it with my local files of songs that aren't on Spotify which I then randomized on random.org to get a true shuffled playlist of ALL my songs. With the last few mo...
Hey all, I used to regularly create custom playlists of all my liked songs (4k+) and mix it with my local files of songs that aren't on Spotify which I then randomized on random.org to get a true sh...
Casual Listener
578 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceDell DesktopOperating SystemWindows 10 My Question or IssueI cannot reorganize a particular playlist. I am able to reorganize others, but not this one. I am ready to recreate it and see if that works, but takes too much tim...
Plan Premium Country US Device Dell Desktop Operating System Windows 10 My Question or Issue I cannot reorganize a particular playlist. I am able to reorganize others, but no...
Composer
606 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI cannot download any music onto my desktop. Music will download to my phone on the same account, but when I click to download on desktop the tab will not slid...
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue I cannot download any music onto my desktop. Music will download to my phone on the...
434 Views
0 replies
0 likes
PlanPremiumDeviceAcer PredatorOperating SystemWindows 10 I cant play any song on my laptop. Even all of the downloaded songs dont wont to play. Spotify shuffle 5-10 songs, dont play them at all and then stops. I try to clear the cache, reinstal, logo...
Plan Premium Device Acer Predator Operating System Windows 10 I cant play any song on my laptop. Even all of the downloaded songs dont wont to play. Spotify shuffle 5-10 songs, dont pla...
421 Views
0 replies
0 likes
Ich habe mir ein neues Audio Interface (Komplete Audio 6 MK2) zugelegt und alles funktioniert super. Nur sagt die Spotify Desktop nun, wenn ich einen Song abspielen möchte folgendes: Spotify kann dies zurzeit nicht abspielen. Wenn sich die Datei auf ...
Ich habe mir ein neues Audio Interface (Komplete Audio 6 MK2) zugelegt und alles funktioniert super. Nur sagt die Spotify Desktop nun, wenn ich einen Song abspielen möchte folgendes: Spotify...
475 Views
0 replies
1 likes
So, I've got Spotify Premium; my account is linked to my iPhone and my Windows 10 Desktop, and my login uses my facebook information exclusively. I haven't really been able to find answers or questions relating to this particular issue, so I apologiz...
So, I've got Spotify Premium; my account is linked to my iPhone and my Windows 10 Desktop, and my login uses my facebook information exclusively. I haven't really been able to find answers ...
Spotify Legend
1201 Views
4 replies
1 likes
FamilyPremiumNew Zealand Device(Macbook Pro late 2014) In the last couple of days, Spotify has refused all requests to play songs saved to my personal library, saying that they are unavailable. I use the google chrome web player, and the browser is u...
Family Premium New Zealand Device (Macbook Pro late 2014) In the last couple of days, Spotify has refused all requests to play songs saved to my personal library, saying ...
Spotify Legend
967 Views
4 replies
0 likes
PlanPremiumCountry AustraliaDevice(DELL 2018)Operating System(Windows 10) My Question or Issue Why can't I sort Spotify searches anymore? My issue is when I search for songs (e.g Blue moon) I am unable to sort that search result by Artist, Title, wha...
Plan Premium Country Australia Device (DELL 2018) Operating System (Windows 10) My Question or Issue Why can't I sort Spotify searches anymore? My issue i...
Spotify Legend
11458 Views
20 replies
37 likes
Spotify has the issue where is new songs are added to a playlist it wont shuffle those, instead it just put them at the bottom no matter how many time you reshuffle them This problems seems to be on Windows and Android, but there is really no reason ...
Spotify has the issue where is new songs are added to a playlist it wont shuffle those, instead it just put them at the bottom no matter how many time you reshuffle them This problems seems ...
Newbie
881 Views
2 replies
1 likes
PlanPremiumCountryUnited Arab EmiratesDeviceDell Laptop (also an S10)Operating SystemWindows 10 My Question or IssueWhen I play a song/change the spotify volume half of the time it takes quite some time to respond to my actions (upwards oh 20 seconds...
Plan Premium Country United Arab Emirates Device Dell Laptop (also an S10) Operating System Windows 10 My Question or Issue When I play a song/change the spotify volume half of the t...
Newbie
5066 Views
13 replies
1 likes
Hey Everyone, Actually I already found the solution but I want to share it with you guys/gals... So I have this small desktop with only an SSD so space is an issue. When I unselect 'download' for lists that I previously downloaded (but don't want to ...
Hey Everyone, Actually I already found the solution but I want to share it with you guys/gals... So I have this small desktop with only an SSD so space is an issue. When I ...
366 Views
0 replies
0 likes
I am a premium user. Sometimes I listen to a playlist with many songs and many of them I already have in my favorite song lists and they have a strong heart, is there any way to sort the playlist for the songs with my heart marked? I mainly use the d...
I am a premium user. Sometimes I listen to a playlist with many songs and many of them I already have in my favorite song lists and they have a strong heart, is there any way to sort the playlis...
Spotify Legend
2265 Views
1 replies
3 likes
PlanPremiumCountryColombiaDevicePCOperating SystemWindows 7 My Question or IssueI'm experiencing some issues when uploading or updating my profile picture.When I upload my profile picture everything "works" fine, but when I change sections (so to spe...
Plan Premium Country Colombia Device PC Operating System Windows 7 My Question or Issue I'm experiencing some issues when uploading or updating my profile picture. When I upload my ...
Spotify Legend
2199 Views
3 replies
0 likes
PlanPremiumCountrySwedenDeviceThinkpad T480s, Thinkpad X260, Intel NUC, Oneplus 2Operating SystemWindows 10, OxygenOS 3.6.1 (Android 6.0.1) My Question or IssueMy daily mixes have over the course of the last few days gone from being endless mixes to ...
Plan Premium Country Sweden Device Thinkpad T480s, Thinkpad X260, Intel NUC, Oneplus 2 Operating System Windows 10, OxygenOS 3.6.1 (Android 6.0.1) My Question or Issue My daily mixes...
Music Fan
10611 Views
26 replies
19 likes
I dont know if anyone has a solution to this but so far Sonos support cannot figure this out. I manage my music and create playlists on my desktop (I use a program called MusicBee). When I create a Playlist and then open the Sonos Desktop App and Upd...
I dont know if anyone has a solution to this but so far Sonos support cannot figure this out. I manage my music and create playlists on my desktop (I use a program called MusicBee). &...
Community Legend
692 Views
1 replies
0 likes
Since a few weeks, Spotify is out of control on both my laptop (Windows) and my iPhone (5s; IOS 8.1). The program randomly skips tracks after about 5-10 seconds (the exact time varies). Also, Spotify automatically starts playing tracks. On the iPhone...
Since a few weeks, Spotify is out of control on both my laptop (Windows) and my iPhone (5s; IOS 8.1). The program randomly skips tracks after about 5-10 seconds (the exact time varies). Also, Spotify...
Spotify Legend
2287 Views
6 replies
2 likes
Plan - PremiumCountry - US My Question or IssueI mistakenly unliked several songs without being able to notice which ones exactly. And they are now gone from my library. Anyone knows a way to know which ones exactly? I've seen idea post for an activi...
Plan - Premium Country - US My Question or Issue I mistakenly unliked several songs without being able to notice which ones exactly. And they are now gone from my library. ...
Spotify Legend
4352 Views
3 replies
3 likes
