Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49943 Views
77 replies
27 likes

49943 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
75816 Views
271 replies
21 likes

75816 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5312 Views
1 replies
6 likes

5312 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145453 Views
0 replies
26 likes
Mac
Windows

145453 Views
0 replies
26 likes

Two songs of Johnny Vazquez have swapped names or content

Hello, Spotify. The following two songs of Johnny Vazquez have swapped content:Como Quien Pierde una Estrella and Baila Rumbero from his Baila Rumbero album. Either names or content have been swapped. Here are the correct name and content pairs:https...

caravanio
Casual Listener
Hello, Spotify. The following two songs of Johnny Vazquez have swapped content: Como Quien Pierde una Estrella and Baila Rumbero from his Baila Rumbero album. Eit...
2019-10-21 9:53:48 PM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

Solved!! Spotify desktop says I'm offline when all other websites (including spotify web) works

Operating SystemUbuntu 16.04My Question or Issue Same problem as https://community.spotify.com/t5/Desktop-Windows/I-have-full-internet-connection-but-it-says-I-m-offline/td-p/42499 but none of the existing issues resolve it. I resolved it so I'll be ...

igetemotional
Casual Listener
Operating System Ubuntu 16.04 My Question or Issue Same problem as https://community.spotify.com/t5/Desktop-Windows/I-have-full-internet-connection-but-it-says-I-m-offline/td-p/42499 but n...
2019-10-21 7:49:25 PM
2019-10-21 7:53:18 PM
igetemotional
Casual Listener
3070 Views
1 replies
0 likes

3070 Views
1 replies
0 likes

PC hasn't updated my liked songs since April 2019

I have uninstalled and reinstalled the programme, got the app off the microsoft store, put it to offline mode (left it 10-15 mins) but still my liked songs will not update. The Home page will show me the recent playlists I have listened to on my phon...

Mermaidpancake2
Visitor
I have uninstalled and reinstalled the programme, got the app off the microsoft store, put it to offline mode (left it 10-15 mins) but still my liked songs will not update. The Home page will show me...
2019-10-20 9:22:06 PM
2019-10-21 2:50:49 PM
OneByBoo
Roadie
638 Views
1 replies
0 likes
Desktop
Playlists

638 Views
1 replies
0 likes

Spotify is turning the volume down.

PlanPremiumCountryDenmarkDeviceComputer, using desktop client 1.1.17.543Operating SystemWindows 10 64 bit. My Issue:At random times spotify starts to turn the volume down by itself, like fading out a song but in the middel of a song! Sometimes the so...

Juncker177771
Casual Listener
Plan Premium Country Denmark Device Computer, using desktop client 1.1.17.543 Operating System Windows 10 64 bit. My Issue: At random times spotify starts to turn the volume down by ...
2019-10-20 3:24:34 PM
2019-10-21 8:24:16 AM
OneByBoo
Roadie
1150 Views
1 replies
0 likes

1150 Views
1 replies
0 likes

"dislike" button in daily mixes isn't showing up

Sometimes when my daily mixes show up in my recently played, you can only favourite songs and the dislike button doesn't appear. When this happens I just go directly to the made for you to play them and it works. But no matter where I play my daily m...

sbuder
Regular
Sometimes when my daily mixes show up in my recently played, you can only favourite songs and the dislike button doesn't appear. When this happens I just go directly to the made for you to play them ...
2019-10-17 7:00:02 AM
2019-10-21 7:13:25 AM
sbuder
Regular
963 Views
2 replies
3 likes

963 Views
2 replies
3 likes

daily mix doesn't work properly

PlanPremiumDevice(iPhone 7)Operating System(iOS 12.1.4)My Question or Issuedaily mix is supposed to be endless and it should load new songs when i listen to it as far as i know. But this feature disappeared from my devices and now my daily mixes do n...

Delinastarq
Regular
Plan Premium Device (iPhone 7) Operating System (iOS 12.1.4) My Question or Issue daily mix is supposed to be endless and it should load new songs when i listen to it as far as i know. But thi...
2019-10-20 3:17:25 PM
2019-10-20 7:38:37 PM
eltoch
Composer
950 Views
1 replies
0 likes
Daily mix issues

950 Views
1 replies
0 likes

Empty Spotify

PlanPremium CountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI've had Spotify app for a long time and for about 3 or 4 months I have the problem with songs. It started when I couldn't play single songs so I could somehow deal with ...

mineyy_xx
Casual Listener
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue I've had Spotify app for a long time and for about 3 or 4 months I have the problem with ...
2019-08-09 7:47:24 PM
2019-10-20 1:24:15 PM
mineyy_xx
Casual Listener
960 Views
3 replies
0 likes

960 Views
3 replies
0 likes

Downloading Podcast's on the desktop platform. (Windows)

I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify can you please make this feature available for deskt...

dieliving22
Visitor
I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify c...
2019-10-18 2:56:16 AM
2019-10-20 1:00:50 AM
OneByBoo
Roadie
733 Views
1 replies
0 likes

733 Views
1 replies
0 likes

Solved!! File is in an unsupported format...

I have been trying to listen to Linkin Parks Minutes to Midnight album, however it keeps bringing up the 'file is in an unsupported format' error. Its not a local file so im not sure why this is the case. All other albums appear to be working. Any id...

BananaBeer
Newbie
I have been trying to listen to Linkin Parks Minutes to Midnight album, however it keeps bringing up the 'file is in an unsupported format' error. Its not a local file so im not sure why this is the ...
2014-09-03 1:50:40 PM
2019-10-19 7:13:49 PM
RachelBluMorph
Newbie
10445 Views
9 replies
0 likes
Windows

10445 Views
9 replies
0 likes

MS Store version of the desktop client for Windows seems to be holding up shutdown and restart

(I'll probably be crossposting this to both the Spotify community forums and Windows Feedback Hub) PlanPremiumCountrySingaporeDeviceThinkPad X250Operating SystemWindows 10 Pro, Insider Preview 20H1 build 19002 (issue also existed on 18999) My Questio...

kbhasi
Newbie
(I'll probably be crossposting this to both the Spotify community forums and Windows Feedback Hub) Plan Premium Country Singapore Device ThinkPad X250 Operating System Windows 10 Pro,...
2019-10-19 4:09:23 PM
492 Views
0 replies
0 likes

492 Views
0 replies
0 likes

Can't anymore connect to Yamaha RX-A1040 on Spotify Connect

PlanPremiumCountryUKDeviceMultiple: PC, Samsung Galaxy Note 8Operating SystemWindows 10 My Question or IssueHave been listening Spotify on my Yamaha RX-A1040 received via Spotify Connect for years. Overall great, few hiccups along the way that always...

mihkeljaatma
Casual Listener
Plan Premium Country UK Device Multiple: PC, Samsung Galaxy Note 8 Operating System Windows 10 My Question or Issue Have been listening Spotify on my Yamaha RX-A1040 received ...
2019-10-19 11:51:36 AM
974 Views
0 replies
4 likes

974 Views
0 replies
4 likes

Spotify volume changes

PlanPremiumCountrySingaporeDeviceWindows PCOperating SystemWindows 10 My Question or IssueMy Spotify music changes volume occasionally. I thought i might have manipulated something with my computer's volume, but it only happens on Spotify itself. Fur...

jadeng94
Visitor
Plan Premium Country Singapore Device Windows PC Operating System Windows 10 My Question or Issue My Spotify music changes volume occasionally. I thought i might have manipulated som...
2019-10-16 5:20:31 AM
2019-10-18 12:25:41 AM
sander386
Regular
1307 Views
2 replies
2 likes

1307 Views
2 replies
2 likes

Drastic Volume Changes During Regular Playback

PlanPremiumCountryUSADeviceLenovo LaptopOperating SystemWindows 10My Question or Issue When listening to music on my laptop, the app volume randomly drops from 100% to about 20% very often. I have to manually bring the volume back up, only to have it...

acfchef87
Casual Listener
Plan Premium Country USA Device Lenovo Laptop Operating System Windows 10 My Question or Issue When listening to music on my laptop, the app volume randomly drops from 100% to about ...
2019-10-16 3:07:04 AM
2019-10-18 1:31:20 PM
Shulcs
Casual Listener
783 Views
3 replies
2 likes

783 Views
3 replies
2 likes

Clicking on album would play first saved song, now it doesn't

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs in the subject, I've normally been able to click on an album that contains at least one li...

Blazbaros
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As in t...
2019-06-14 1:15:25 AM
2019-10-18 10:31:10 AM
Blazbaros
Regular
552 Views
1 replies
1 likes

552 Views
1 replies
1 likes

Spotify Connect is not working

SituationI have Spotify at Home and in my Office. Everything worked fine in my Office till last week. Spotify was playing there via a Creative Omni speaker, connected via Wifi. The weired thing is, that I have two PCs in the Office with Spotfiy and n...

OmniNot
Visitor
Situation I have Spotify at Home and in my Office. Everything worked fine in my Office till last week. Spotify was playing there via a Creative Omni speaker, connected via Wifi. The weired thing is,...
2019-10-18 8:41:15 AM
565 Views
0 replies
1 likes

565 Views
0 replies
1 likes

Shuffle queue playlist frozen since last update

Plan PremiumFree/PremiumCountry USA Device Velocity Micro Z95(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Win 10 64-bit (Home)(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the last update, my "shuffle" queue...

flboffin
Music Fan
Plan Premium Free/Premium Country USA Device Velocity Micro Z95 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Win 10 64-bit (Home) (iOS 10, Android Oreo, Win...
2019-10-12 9:43:15 PM
2019-10-18 4:44:15 AM
flboffin
Music Fan
947 Views
3 replies
0 likes

947 Views
3 replies
0 likes

[Windows] Smaller window size makes user name look bad on Windows

PlanFree/Premium DeviceWin 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCould you make this look better? The H in my name should just not be there because it does not look slick, if i were to expand the window, it wou...

CinderSocks
Newbie
Plan Free/Premium Device Win 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Could you make this look better? The H in my name should just...
2019-10-17 10:22:45 PM
495 Views
0 replies
0 likes

495 Views
0 replies
0 likes

Disable Suggestions

Hello, I've been Premium for over two years now. Is there a way to disable music suggestions? I like one or two music genres, I am currently living in a country in Central America and because I live here and some people like reggeaton or banda doesn'...

Kce
Regular
Hello, I've been Premium for over two years now. Is there a way to disable music suggestions? I like one or two music genres, I am currently living in a country in Central America and because I...
2019-10-17 5:21:10 AM
2019-10-17 9:26:19 PM
OneByBoo
Roadie
705 Views
1 replies
1 likes

705 Views
1 replies
1 likes

Too quiet in Windows 10 Client

Hi there,I'm having the following problem:If I play a track in Spotify on Windows 10, it is quiet, so I have to put the volume slider up high. BUT. If I enable the sound on that video banner on top of the app, it plays just fine - the sound is solid ...

freewi11
Regular
Hi there, I'm having the following problem: If I play a track in Spotify on Windows 10, it is quiet, so I have to put the volume slider up high. BUT. If I enable the sound on that video banner on t...
2018-05-03 11:26:15 AM
2019-10-17 5:16:38 AM
urbeast
Visitor
3098 Views
3 replies
0 likes
sound level
volume

3098 Views
3 replies
0 likes

Circle with line removed from spotify

FreeUSA Desktop/Windows I can't seem to find this symbol anywhere, I was using it to remove songs I didn't like from my daily mix, but now there are a lot more of certain artists that I dislike.

Fancy1
Visitor
Free USA Desktop/Windows I can't seem to find this symbol anywhere, I was using it to remove songs I didn't like from my daily mix, but now there are a lot more of certain artists ...
2019-10-17 1:30:22 AM
2019-10-17 1:47:09 AM
Babgfx
Visitor
663 Views
1 replies
2 likes

663 Views
1 replies
2 likes

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