Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
pastasås
Casual Listener
21851 Views
66 replies
23 likes

21851 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
24m ago
tunaman_jim
Gig Goer
57347 Views
249 replies
21 likes

57347 Views
249 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3626 Views
1 replies
6 likes

3626 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143335 Views
0 replies
26 likes
Mac
Windows

143335 Views
0 replies
26 likes

History not showing all music played

PremiumUSWindows Windows 10I use a Samsung 8 phone and heard a song and played it multiple times from my Discover Weekly Playlist. I was dumb and forgot to add the song to my Liked List and the Discover Weekly updated today. I went on my desktop comp...

Janean137
Visitor
Premium US Windows Windows 10 I use a Samsung 8 phone and heard a song and played it multiple times from my Discover Weekly Playlist. I was dumb and forgot to add the song to my Liked List ...
2019-08-12 6:11:46 PM
2019-09-01 2:43:47 PM
xEddiex
Newbie
778 Views
1 replies
2 likes

778 Views
1 replies
2 likes

when i click a song a different one plays

PlanPremiumCountryU.S.ADeviceHP ENVYOperating SystemWindows 10 My Question or Issuesome of my songs are listed in a different order than they are on my other devices and when I click on a song it plays the song that is usually in that spot instead of...

King_John
Visitor
Plan Premium Country U.S.A Device HP ENVY Operating System Windows 10 My Question or Issue some of my songs are listed in a different order than they are on my other devices and when...
2019-09-01 1:46:37 AM
2019-09-01 1:54:29 PM
OneByBoo
Roadie
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Norton renew license even if i dont have it

PlanFreeCountrylithuaniaDeviceAsus TUF gaming fx504Operating SystemWindows 10 My Question or IssueI have this problem when i turn on my spotify in the top corner it says to renew Norton lisence now i dont own Norton never even installed it but it pop...

Maraderk40
Newbie
Plan Free Country lithuania Device Asus TUF gaming fx504 Operating System Windows 10 My Question or Issue I have this problem when i turn on my spotify in the top corner it says to r...
2019-05-30 4:08:02 PM
2019-09-01 10:40:54 AM
tamasspotify
Visitor
467 Views
3 replies
1 likes

467 Views
3 replies
1 likes

High CPU usage for 5-10 minutes after resume from Sleep - GetHandleVerifier

Version1.1.14.475.g566c8bebPlanPremiumCountryRomaniaDevicePCOperating SystemWindows 10 (1903) My Question or IssueHello. Sometimes after I resume my PC from sleep Spotify starts using very high CPU usage. I checked with ProcessExplorer and it seems t...

DanDanDan1
Newbie
Version 1.1.14.475.g566c8beb Plan Premium Country Romania Device PC Operating System Windows 10 (1903) My Question or Issue Hello. Sometimes after I resume my PC from sleep Spotify...
2019-09-01 10:09:57 AM
571 Views
0 replies
3 likes
bug
CPU
technical

571 Views
0 replies
3 likes

Current song is indicated wrongly when playing randomly / shuffle

Operating System: Windows 10 When I click on the left bottom album cover, it indicates the wrong song - not the song which is playing. Usually, eg. if I play the "third" song since I have started to play the playlist, which is of course not the third...

Taidy5
Casual Listener
Operating System: Windows 10 When I click on the left bottom album cover, it indicates the wrong song - not the song which is playing. Usually, eg. if I play the "third" song since I ...
2019-08-29 10:40:51 PM
2019-09-01 5:53:08 AM
Zyliant
Visitor
312 Views
1 replies
0 likes

312 Views
1 replies
0 likes

can't Spotify be better

I have Premium and a Macbook Pro with the latest OS. Number one, my Spotify app on this computer never works. When I open it, nothing loads. It's impossible to use. I've tried all the fixes on this site, and it doesn't work. So then I try to use it o...

booradleytron
Regular
I have Premium and a Macbook Pro with the latest OS. Number one, my Spotify app on this computer never works. When I open it, nothing loads. It's impossible to use. I've tried...
2019-08-23 7:16:35 PM
2019-09-01 4:24:33 AM
booradleytron
Regular
352 Views
1 replies
1 likes

352 Views
1 replies
1 likes

Is it a way to ask Cortana to save the currently playing song to the library?

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueIs it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Songs makes the same. It is very comfortable to use Spotify with Corata whi...

SemperPeritus
Newbie
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Is it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Son...
2019-08-31 8:45:35 PM
239 Views
0 replies
0 likes
Cortana
Windows 10

239 Views
0 replies
0 likes

Spotify on my PC with Windows 10 does not work

I made the premium account for not more than a week, and after having used it on my personal cell phone, I tried to download it to my PC with Microsoft Store, downloaded it, connected but, if I clicked any music I was looking for and that he proposed...

Fla287
Newbie
I made the premium account for not more than a week, and after having used it on my personal cell phone, I tried to download it to my PC with Microsoft Store, downloaded it, connected but, if I click...
2019-08-31 11:57:36 AM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

Solved!! Window Pane Sizing: Friend Activity pane missing with 175% Scaling

PlanPremiumDevice1920x1080 DesktopOperating SystemWindows 10 (tested with Sizer 4.0) My Question or Issue With a resolution of 1920x1080 and 175% scaling, the Friend Activity pane does not display. Compromise by adjusting to 150% scaling.According to...

JoDo_
Casual Listener
Plan Premium Device 1920x1080 Desktop Operating System Windows 10 (tested with Sizer 4.0) My Question or Issue With a resolution of 1920x1080 and 175% scaling, the Friend Activit...
2018-12-22 6:27:33 AM
2019-08-31 4:53:25 AM
vedevese
Newbie
2622 Views
2 replies
0 likes
Friend Activity
Interface
pixels
scaling
viewport
window pane size

2622 Views
2 replies
0 likes

Solved!! All playlists are blank, and no songs will load.

PlanFree/PremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI was having an issue where some songs were not loading and could not be added to playlists. I saw someone with a similar issue who fixed it by reinstalling spotif,y, but tha...

futureborn
Casual Listener
Plan Free/Premium Country Canada Operating System Windows 10 My Question or Issue I was having an issue where some songs were not loading and could not be added to playlists. I saw som...
2019-03-09 4:56:26 AM
2019-08-31 3:59:15 AM
chinocasanova
Newbie
1859 Views
4 replies
1 likes

1859 Views
4 replies
1 likes

Lowering volume in game when gunshots or explosions happen

Whenever a gunshot or explosion it automatically lowers it to fit the volume of the gunshot. It's very irritating please help

BlebFleb
Visitor
Whenever a gunshot or explosion it automatically lowers it to fit the volume of the gunshot. It's very irritating please help
2019-08-31 3:49:00 AM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Number of Ads in Wrong Language

PlanFree/PremiumCountry United StatesDeviceWindows LaptopOperating SystemWindows 10 My Question or Issue I'm getting the majority of ads in Spanish suddenly. It seemed to begin about a week or so ago. Checked Country and language settings and IP, all...

Pegasus714
Newbie
Plan Free/Premium Country United States Device Windows Laptop Operating System Windows 10 My Question or Issue I'm getting the majority of ads in Spanish suddenly. ...
2019-01-03 10:54:48 PM
2019-08-30 12:49:48 AM
nonix81
Visitor
228 Views
1 replies
0 likes

228 Views
1 replies
0 likes

Data error: track associated with the wrong artist

Web player via Windows 10 This song "Let Me Live"https://open.spotify.com/track/60IwrtqzU9PODPYwun7qQVhttps://open.spotify.com/album/4w71KNUbTq84rVzNF88aM6 seems to be attached to the wrong artist "Franny".The correct artist is Franny Arrietahttps://...

maniac_joe
Casual Listener
Web player via Windows 10 This song "Let Me Live" https://open.spotify.com/track/60IwrtqzU9PODPYwun7qQV https://open.spotify.com/album/4w71KNUbTq84rVzNF88aM6 seems to be attached ...
2019-08-30 10:26:58 PM
298 Views
0 replies
0 likes

298 Views
0 replies
0 likes

Solved!!Superuser Contribution Unable to add a friend using user name

That facility does not seen to exist either on Desktop or Mobile apps.Please could you help.

CKS49
Casual Listener
That facility does not seen to exist either on Desktop or Mobile apps. Please could you help.
2017-07-29 2:47:13 PM
2019-08-30 8:49:21 PM
CharuThukral
Visitor
552 Views
3 replies
0 likes
Windows

552 Views
3 replies
0 likes

after a while it automatically jumps back to Browse

PlanFreeCountryGermanyDeviceolder PCOperating SystemWindows XP My Question or IssueThe problem is that after a while it automatically jumps back to Browse no matter which menu item I clicked.Could it be that Spotify is automatically updated after a c...

Toterman
Regular
Plan Free Country Germany Device older PC Operating System Windows XP My Question or Issue The problem is that after a while it automatically jumps back to Browse no matter which men...
2019-08-30 2:29:26 PM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Play button is connected to wrong song

PlanFree/PremiumCountrySwedenDeviceWindows 10Operating SystemWindows 10 My Question or IssueWhen I'm clicking on this button song Lover is start to play, it was on the third place yesterday.

thenail
Visitor
Plan Free/Premium Country Sweden Device Windows 10 Operating System Windows 10 My Question or Issue When I'm clicking on this button song Lover is start to play, it was on the third ...
2019-08-30 9:46:15 AM
247 Views
0 replies
0 likes
Bug Windows

247 Views
0 replies
0 likes

Solved!! 5.1 Effect how to disable (5.1 Upmix disable)

Hi on the desktop app spofify seems to be expanding the sound to my center speaker and then reducing the sound in my left and right speaker. I want to use the Very High setting but have spofity only play in stereo and not apply any effects which soun...

x9sim9
Regular
Hi on the desktop app spofify seems to be expanding the sound to my center speaker and then reducing the sound in my left and right speaker. I want to use the Very High setting but have spofity only ...
2019-08-27 12:44:30 AM
2019-08-30 9:22:36 AM
nielrio
Gig Goer
3500 Views
3 replies
0 likes
5.1

3500 Views
3 replies
0 likes

Do local files count towards the end of year Spotify Wrapped "minutes streamed" counter?

PlanPremiumCountryCanadaDeviceiPhone 8 and Windows PCOperating SystemiOS 12, Windows 10 My Question or IssueSo, my family and I have a little bit of a compitetion every december to see who streamed the most music and I find it very interesting. But s...

jpegmafia
Casual Listener
Plan Premium Country Canada Device iPhone 8 and Windows PC Operating System iOS 12, Windows 10 My Question or Issue So, my family and I have a little bit of a compitetion eve...
2019-08-30 4:56:25 AM
2019-08-30 8:59:19 AM
OneByBoo
Roadie
3469 Views
1 replies
2 likes

3469 Views
1 replies
2 likes

Superuser Contribution ERROR: Can't Post Playlist

Has anyone got this error before? It won't let me submit without pasting the link, but won't accept the link for some reason...? Please help if you can! From the screenshot below you can see it's clearly a Spotify link:

eventhestarsdie
Gig Goer
Has anyone got this error before? It won't let me submit without pasting the link, but won't accept the link for some reason...? Please help if you can! 🙂 From the screenshot...
2018-09-13 10:44:56 PM
2019-08-30 8:04:43 AM
Katerina
Spotify Legend
1008 Views
8 replies
0 likes

1008 Views
8 replies
0 likes

Unable to search offline on windows 8.1

PlanPremiumCountryCanadaDeviceHP Laptop Operating SystemWindows 8.1 My Question or IssueI am unable to search for songs when I am offline. I have several playlists downloaded for offline use, and they playback ok offline, however when I try and seach...

MasterofTime
Visitor
Plan Premium Country Canada Device HP Laptop Operating System Windows 8.1 My Question or Issue I am unable to search for songs when I am offline. I have several playlists dow...
2019-08-30 5:23:25 AM
156 Views
0 replies
0 likes

156 Views
0 replies
0 likes

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