Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81126 Views

40 replies

68 likes

  • 81126 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776374 Views

503 replies

64 likes

  • 776374 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18145 Views

19 replies

5 likes

  • 18145 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

  • 2800 Views
  • 0 replies
  • 4 likes

Artists page is blank

Operating SystemWindows 10, Desktop client My Question or IssueMy artists list has been blank for 6 months. I have loads of albums and thousands of songs saved... it used to list all the artists I have saved, but then one day it was empty, never to r...

Casual Listener

Operating System Windows 10, Desktop client   My Question or Issue My artists list has been blank for 6 months. I have loads of albums and thousands of songs saved... it used to list all the...

ListenToGlobal

Composer

2815 Views

3 replies

2 likes

  • 2815 Views
  • 3 replies
  • 2 likes

Pressing play deleting songs

PlanPremiumCountry: EnglandDeviceCustom PCOperating SystemWindows 10 My Question or Issue;Ight so basically on my main playlist I clicked the 'play' icon by the song title to play it and the song disappeared. And then I clicked another and it went. T...

Visitor

Plan Premium Country: England Device Custom PC Operating System Windows 10   My Question or Issue; Ight so basically on my main playlist I clicked the 'play' icon by the song title to p...

ListenToGlobal

Composer

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

Superuser Contribution My recently played is mixed up

I have recently set up new spotify account, but all my recently played are really mixed up. It's all stuff I've listened to but its in the wrong order and I'm really confused??

Visitor

I have recently set up  new spotify account, but all my recently played are really mixed up. It's all stuff I've listened to but its in the wrong order and I'm really confused??

Petya

Community Legend

589 Views

1 replies

1 likes

  • 589 Views
  • 1 replies
  • 1 likes

When steaming on Twitch, if I use the mic, the Spotify volume drops. How do I disable this?

I've tested this with other music sources and even youtube videos, the audio dropping is specific to spotify and specifically when I use the mic. Is there a way to disable this "feature" in Spotify? I will have to unsubscribe and choose another sourc...

Newbie

I've tested this with other music sources and even youtube videos, the audio dropping is specific to spotify and specifically when I use the mic.   Is there a way to disable this "feature" in ...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Spotify pausing when getting discord notification

PlanPremiumCountryNetherlandsOperating SystemWindows 10 My Question or IssueWhenever getting a message/notification from discord(messages where you are tagged in/direct messages) my spotify music pauses for like 1 or 2 seconds untill the notification...

Visitor

Plan Premium Country Netherlands Operating System Windows 10   My Question or Issue Whenever getting a message/notification from discord(messages where you are tagged in/direct messages)...

Nategasm

Newbie

8438 Views

2 replies

0 likes

  • 8438 Views
  • 2 replies
  • 0 likes

Spotify Can't Play This Right Now error when opening program

PlanPremiumCountryUSADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueWhenever I open the desktop app, I get an error message in a blue bar across the top of the program that says "Spotify can't play this right now. If you have the fil...

Visitor

Plan Premium Country USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue Whenever I open the desktop app, I get an error message in a blue bar across the top of t...

OneByBoo

Roadie

1076 Views

1 replies

0 likes

  • 1076 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify freezing after opening fullscreen application?

PlanPremium CountryAustralia DeviceWindows PC Operating SystemWindows 10 My Question or IssueAfter alt tabbing out of a fullscreen application, clicking on spotify pushes it back behind all my other windows and if it is the only window on the monitor...

Newbie

Plan Premium   Country Australia   Device Windows PC   Operating System Windows 10   My Question or Issue After alt tabbing out of a fullscreen application, clicking ...

Mario

Spotify Legend

1232 Views

1 replies

0 likes

Troubleshooting
  • 1232 Views
  • 1 replies
  • 0 likes

[Closed] System tray icon bug

I'm on desktop premium version on Windows 10 (Surface Book 2). The minimize to tray system option won't work anymore. The spotify icon is always displayed in the botton right corner.I uninstalled and reinstalled spotify and it won't change.Please fix...

Music Fan

  I'm on desktop premium version on Windows 10 (Surface Book 2).   The minimize to tray system option won't work anymore. The spotify icon is always displayed in the botton right corner....

dikiz

Music Fan

4949 Views

6 replies

1 likes

bug
  • 4949 Views
  • 6 replies
  • 1 likes

conan o'brien podcast

PlanPremiumCountryirelandDevicePC Windows 10,etc. My Question or Issueall episodes after zach galifianakis dont play

Newbie

  Plan Premium Country ireland Device PC Windows 10,etc.   My Question or Issue all episodes after zach galifianakis dont play 😞  

OneByBoo

Roadie

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps skipping songs when i try to play it through monitors

PlanPremiumCountryUSDeviceDell Inspiron 15 5000Operating SystemWindows 10 My Question or IssueI got a new laptop recently and for a day everything was playing fine through my monitors. All of a sudden anytime I try to play spotify through my monitors...

Visitor

Plan Premium Country US Device Dell Inspiron 15 5000 Operating System Windows 10   My Question or Issue I got a new laptop recently and for a day everything was playing fine through my...

Xenia

Moderator

965 Views

1 replies

0 likes

  • 965 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect

Hello, Currently I am at a college. I keep trying to listen to music over the WiFi, but it keeps connecting to other devices that are not mine that are connected to the same WiFi. This is very annoying. No nobody else is logged into my account. Yes, ...

Visitor

Hello, Currently I am at a college. I keep trying to listen to music over the WiFi, but it keeps connecting to other devices that are not mine that are connected to the same WiFi. This is very annoyi...

Xenia

Moderator

1071 Views

1 replies

0 likes

  • 1071 Views
  • 1 replies
  • 0 likes

Superuser Contribution Integrate spotify with WPF application.

PlanPremiumCountry: USA DeviceDesktopOperating SystemWindows 10 My Question or Issue Can we integrate spotify with WPF aaplication?

Newbie

Plan Premium Country: USA   Device Desktop Operating System Windows 10   My Question or Issue  Can we integrate spotify with WPF aaplication?

Katerina

Spotify Legend

2332 Views

2 replies

0 likes

  • 2332 Views
  • 2 replies
  • 0 likes

Solved!! Last.fm scrobbling stopped working

Plan:PremiumCountry:Italy Hi guys, I'm writing this because Last.fm scrobbling stopped working since yesterday, both from Desktop app and from smartphone. How can I fix it? Thanks a lot,Matteo

Casual Listener

Plan: Premium Country: Italy   Hi guys,   I'm writing this because Last.fm scrobbling stopped working since yesterday, both from Desktop app and from smartphone. How can I fix it?...

hans-jürgen

Roadie

1610 Views

2 replies

0 likes

  • 1610 Views
  • 2 replies
  • 0 likes

Cant see friends activity bar when in portrait mode?? (Windows 10 )

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueI have a 24" monitor set as portrait, when i drag the spotifuggle over to this screen the "friends activity" bar is not shown, and there is no way to scroll to it either. Is this ...

Regular

  Plan Premium Country Sweden Operating System Windows 10    My Question or Issue I have a 24" monitor set as portrait, when i drag the spotifuggle over to this screen ...

Sebasty

Community Legend

1203 Views

1 replies

0 likes

  • 1203 Views
  • 1 replies
  • 0 likes

Playback is jerky

PlanPremium (1.1.22.633.g1bab253a)CountryGermanyDevicePC, Core i5, 32 GB RAMOperating SystemWindows 7 My Question or IssuePlayback is jerky when other programs are running. The system is underutilized and has more than enough capacity.I do not have s...

Casual Listener

Plan Premium (1.1.22.633.g1bab253a) Country Germany Device PC, Core i5, 32 GB RAM Operating System Windows 7   My Question or Issue Playback is jerky when other programs are running. T...

Jessurch

Casual Listener

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Desktop App Domain Needed for Whitelist

PlanPremiumCountryUSADeviceDell Latitude 7400 2 in 1Operating SystemWindows 10 My Question or IssueGetting an error that our internet is blocking Spotify (error code 55). I'm looking for the domain that I would need to provide to have IT whitelist in...

Visitor

Plan Premium Country USA Device Dell Latitude 7400 2 in 1 Operating System Windows 10   My Question or Issue Getting an error that our internet is blocking Spotify (error code 55). I'm...

interrupt21h

Music Fan

8699 Views

1 replies

0 likes

  • 8699 Views
  • 1 replies
  • 0 likes

Static mid song during playlist

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueDidn't know if other where having the same problem, but while I am listening to music mid song, static will just start blaring through the speakers. I'm on a Window...

Newbie

Plan Free/Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Didn't know if other where having the same problem, but while I am listening to music mi...

Sebasty

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Spotify Connect No Longer Works

PlanPremiumCountryUSADevicePC, Samsung Galaxy S9Operating SystemAndroid Pie, Windows 10 My Question or IssueIn late December, Spotify connect stopped working between my desktop and phone; I would have the program open in both devices but Spotify conn...

Casual Listener

  Plan Premium Country USA Device PC, Samsung Galaxy S9 Operating System Android Pie, Windows 10   My Question or Issue In late December, Spotify connect stopped working between ...

OneByBoo

Roadie

919 Views

1 replies

0 likes

Troubleshooting
  • 919 Views
  • 1 replies
  • 0 likes

Solved!! Unable to change profile my picture

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueI've tried to change my profile picture using the Spotify desktop app, the "change" button did appear and I uploaded a picture normally but then I checked again my pro...

Casual Listener

Plan Premium Country Italy Device Desktop Operating System Windows 10   My Question or Issue I've tried to change my profile picture using the Spotify desktop app, the "change" button ...

MahmoudMa

Casual Listener

923 Views

2 replies

0 likes

  • 923 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs Randomly Pausing Online Mode

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueSongs will randomly pause every few moments whether or not I am in the app or in another window. I have already tried reinstalling Spotify, signing out of all devices, and upd...

Regular

Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Songs will randomly pause every few moments whether or not I am in the app or in another window. I have al...

Peter

Spotify Legend

1737 Views

3 replies

1 likes

  • 1737 Views
  • 3 replies
  • 1 likes