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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1800 Views

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2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146942 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131911 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11081 Views

1 replies

6 likes

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  • 6 likes

after a while it automatically jumps back to Browse

PlanFreeCountryGermanyDeviceolder PCOperating SystemWindows XP My Question or IssueThe problem is that after a while it automatically jumps back to Browse no matter which menu item I clicked.Could it be that Spotify is automatically updated after a c...

Regular

Plan Free Country Germany Device older PC Operating System Windows XP   My Question or Issue The problem is that after a while it automatically jumps back to Browse no matter which men...

412 Views

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Play button is connected to wrong song

PlanFree/PremiumCountrySwedenDeviceWindows 10Operating SystemWindows 10 My Question or IssueWhen I'm clicking on this button song Lover is start to play, it was on the third place yesterday.

Visitor

Plan Free/Premium Country Sweden Device Windows 10 Operating System Windows 10   My Question or Issue When I'm clicking on this button song Lover is start to play, it was on the third ...

336 Views

0 replies

0 likes

Bug Windows
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Spotify app very slow and laggy

I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, and it will often stop playing the song I choose, or...

Regular

I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, a...

mightysparks

Regular

4213 Views

4 replies

0 likes

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Unable to search offline on windows 8.1

PlanPremiumCountryCanadaDeviceHP Laptop Operating SystemWindows 8.1 My Question or IssueI am unable to search for songs when I am offline. I have several playlists downloaded for offline use, and they playback ok offline, however when I try and seach...

Visitor

Plan Premium Country Canada Device HP Laptop  Operating System Windows 8.1   My Question or Issue I am unable to search for songs when I am offline. I have several playlists dow...

268 Views

0 replies

0 likes

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Do local files count towards the end of year Spotify Wrapped "minutes streamed" counter?

PlanPremiumCountryCanadaDeviceiPhone 8 and Windows PCOperating SystemiOS 12, Windows 10 My Question or IssueSo, my family and I have a little bit of a compitetion every december to see who streamed the most music and I find it very interesting. But s...

Casual Listener

  Plan Premium Country Canada Device iPhone 8 and Windows PC Operating System iOS 12, Windows 10   My Question or Issue So, my family and I have a little bit of a compitetion eve...

OneByBoo

Roadie

4317 Views

1 replies

2 likes

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Current song is indicated wrongly when playing randomly / shuffle

Operating System: Windows 10 When I click on the left bottom album cover, it indicates the wrong song - not the song which is playing. Usually, eg. if I play the "third" song since I have started to play the playlist, which is of course not the third...

Casual Listener

Operating System: Windows 10   When I click on the left bottom album cover, it indicates the wrong song - not the song which is playing.  Usually, eg. if I play the "third" song since I ...

Zyliant

Visitor

481 Views

1 replies

0 likes

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Artists not shown in Desktop version

Operating System: Windows 7 My Question or IssueHey! When updating to the latest version spotify stopped displaying the artists and just offers to switch to "browse artists". When clicking on "albums" my collection is still visible and on my android ...

Newbie

Operating System: Windows 7   My Question or Issue Hey! When updating to the latest version spotify stopped displaying the artists and just offers to switch to "browse artists". When clicking...

308 Views

0 replies

0 likes

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Will not play entire song

PlanFree/PremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueRecently Spotify will not play songs in their entirety. They all stop early. The queue lists the length of each song, but when I play it, it cuts off early. Th...

Casual Listener

Plan Free/Premium Country United States Device PC Operating System Windows 10   My Question or Issue Recently Spotify will not play songs in their entirety. They all stop early. The qu...

Snomojo23

Casual Listener

388 Views

1 replies

1 likes

  • 388 Views
  • 1 replies
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Windows 10 Desktop App, Songs Not Loading

FreeUnited StatesCustom Built PCWindows 10 I seem to be having issue with the Spotify Desktop App on my Windows 10 PC.For some reason, song aren't loading at all after clicking them to play. Maybe you'll be lucky to get one out of several to play, an...

Newbie

Free United States Custom Built PC Windows 10   I seem to be having issue with the Spotify Desktop App on my Windows 10 PC. For some reason, song aren't loading at all after clicking them ...

lcllng

Visitor

370 Views

1 replies

1 likes

  • 370 Views
  • 1 replies
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All songs in Playlist got duplicated

PlanPremiumCountryAustria DeviceAcer LaptopOperating SystemWindows 10 My Question or IssueAll songs in my playlist got duplicated. Howa can i solve this? I don't wanna go through 1000 songs and deleting every second.(The Playlist is made out of songs...

Casual Listener

  Plan Premium Country Austria   Device Acer Laptop Operating System Windows 10   My Question or Issue All songs in my playlist got duplicated. Howa can i solve this? I don...

291 Views

0 replies

0 likes

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Daily mix not expanding after switch to Android and back (after a few songs)

PlanPremiumCountryPoland IssueDaily mix playlist not expanding after switch to Android and back (after a few songs) Steps for reproduce bug1. Start Daily Mix playlist2. Switch to listen on Android (Spotify on PC still works)3. Listen songs to grayed ...

Visitor

Plan Premium Country Poland   Issue Daily mix playlist not expanding after switch to Android and back (after a few songs)   Steps for reproduce bug 1. Start Daily Mix playlist 2. ...

274 Views

0 replies

0 likes

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Memory leak - High RAM usage on Windows 7

DeviceLenovo Thinkpad P50Operating SystemWindows 7 My Question or IssueHey,I'm using spotify at work and it takes a lot of my RAM.Here on the screenshot you can see that it takes almost 1.5 Go of RAM !I'm keeping it open for long period of time so I ...

Casual Listener

Device Lenovo Thinkpad P50 Operating System Windows 7   My Question or Issue Hey, I'm using spotify at work and it takes a lot of my RAM. Here on the screenshot you can see that it tak...

Matthieu42

Casual Listener

1278 Views

2 replies

0 likes

memory leak
Ram
Windows 7
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Spotify Will crash when trying to play a song

PlanPremiumCountryUnited StatesDeviceWindows DesktopOperating SystemWindwos 10Whenever i try to play a song the client on windows 10 for spotify crashes, i have tried uninstalling and reinstalling the client as well as getting the app from the window...

Casual Listener

Plan Premium Country United States Device Windows Desktop Operating System Windwos 10 Whenever i try to play a song the client on windows 10 for spotify crashes, i have tried uninstalling and...

OneByBoo

Roadie

582 Views

3 replies

0 likes

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Spotify added songs from my followed playlists to my own playlist.

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueRecently, I found that spotify keeps adding songs from the playlists I follow to my own playlist, it seems to do it when I play the song from the followed playlist, then I gp ...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue Recently, I found that spotify keeps adding songs from the playlists I follow to my own playlist, i...

383 Views

0 replies

1 likes

Technical Issues
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Your Daily Mix app isn't working

PlanPremiumCountryUnited StatesDeviceIphone XR and Windows computerOperating SystemiOS 10 and Windows 10 My Question or IssueI am a long time user of Spotify and I have grown to be pretty dependent on the Daily Mix feature. When I logged on today, al...

Visitor

Plan Premium Country United States Device Iphone XR and Windows computer Operating System iOS 10 and Windows 10   My Question or Issue I am a long time user of Spotify and I have grown...

442 Views

0 replies

1 likes

Daily mix issues
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Cortana not playing a song on demand but can stop and resume just fine

PlanPremiumCountryPortugalDevicePC, Windows app store, SpotifyOperating SystemWindows 10 Pro 64bit My Question or Issuei cant figure if its cortana or spotify not properly playing my requests, but when i query a resume or pause it works just fine, al...

Casual Listener

Plan Premium Country Portugal Device PC, Windows app store, Spotify Operating System Windows 10 Pro 64bit   My Question or Issue i cant figure if its cortana or spotify not properly pl...

tiglat

Casual Listener

1220 Views

3 replies

2 likes

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How do i fix the "spotify can't play this right now"

Curious how i can fix this issue. where it just cycles through songs over and over won't play anything. NO it has nothing to do with my pc, no settings have changed nothing has changed so im hoping for an actual fix. both my pc and phone do the same ...

Newbie

Curious how i can fix this issue. where it just cycles through songs over and over won't play anything. NO it has nothing to do with my pc, no settings have changed nothing has changed so im hoping f...

OneByBoo

Roadie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
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Can't Rearrange Tracks inside a Playlist

PlanFree/PremiumCountryMéxicoDeviceLaptopOperating SystemWindows 10 My Question or IssueI have a Playlist that can't rearrange, i can in others, but not in that in particular.

Visitor

Plan Free/Premium Country México Device Laptop Operating System Windows 10   My Question or Issue I have a Playlist that can't rearrange, i can in others, but not in that in particular...

193 Views

0 replies

0 likes

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Download list of my hearted songs

I'd like to download a list of all of my favorited songs, albums, and artists. Any metadata I can get might be useful, since I'm not sure exactly what I'm going to do with the information yet, but my priorities are:1) It needs to be JUST stuff I've f...

Casual Listener

I'd like to download a list of all of my favorited songs, albums, and artists. Any metadata I can get might be useful, since I'm not sure exactly what I'm going to do with the information yet, but my...

262 Views

0 replies

0 likes

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Cant remove one of the song from "Liked songs" playlist

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueCant remove one of the songs from "Liked songs" playlist.When I click the cross next to the song, nothing happens

Casual Listener

Plan Premium Country Poland Operating System Windows 10   My Question or Issue Cant remove one of the songs from "Liked songs" playlist. When I click the cross next to the song, nothing...

Darkmoner

Casual Listener

385 Views

2 replies

0 likes

  • 385 Views
  • 2 replies
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