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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134309 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134309 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50933 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50933 Views
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  • 32 likes

Spotify for Windows Broken?

PlanPremiumCountry CanadaDeviceAsus ROG GL756Operating SystemWindows 10 64bit My Question or Issue Hello, after I installed the most recent Windows 10 update my spotify app hasn't been working properly, as such it has constantly been presenting me wi...

  • Casual Listener
  • Plan Premium Country  Canada Device Asus ROG GL756 Operating System Windows 10 64bit   My Question or Issue  Hello, after I installed the most recent Windows 10 update my spo...
  • Callumatic
  • Casual Listener
  • 1165 Views
  • 6 replies
  • 1 likes
  • 1165 Views
  • 6 replies
  • 1 likes

Solved!! Spotify for PC not playing any tracks or radio

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or IssueLike i touched on a bit in the title, my PC version of Spotify is unable to play any tracks that I don't already have downloaded or the Radio. I get an error when trying to ...

  • Casual Listener
  • Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue Like i touched on a bit in the title, my PC version of Spotify is unable to play any tracks ...
  • Aj328
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
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Solved!! Hide someone else's playlist from my public profile

I'm following someone's collaborative playlist and it shows up on my profile (public playlists). I don't want this, is there any way to remove it from there without unfollowing the playlist? On this person's profile you can't see this particular play...

  • Regular
  • I'm following someone's collaborative playlist and it shows up on my profile (public playlists). I don't want this, is there any way to remove it from there without unfollowing the playlist? On this ...
  • ALG_Phoenix
  • Regular
  • 4392 Views
  • 4 replies
  • 0 likes
  • Other
  • 4392 Views
  • 4 replies
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New musics and albums doesn't

Hello, my new music playing phone account. The same account does not play on the computer. The screen remains like this;PlanPremiumCountryTurkeyDevice(Windows 10)

  • Visitor
  • Hello, my new music playing phone account. The same account does not play on the computer. The screen remains like this; Plan Premium Country Turkey Device (Windows 10)  
  • Mantisentil
  • Community Legend
  • 299 Views
  • 4 replies
  • 0 likes
  • 299 Views
  • 4 replies
  • 0 likes

NO IMAGES -Album Artwork, Artist Image Gallery

Using the Spotify desktop app on my Windows PC. The now playing album are shows. However, none of the playlist images, none of the other (besides now playing) album artwork, and none of the artist info or artist image gallery are display. No images a...

  • Regular
  • Using the Spotify desktop app on my Windows PC.   The now playing album are shows.   However, none of the playlist images, none of the other (besides now playing) album artwork, and non...
  • DennyEMufc
  • Roadie
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Solved!! My Spotify account is broken?

Windows 10 My Question or Issue Sorry if I show you my screenshots in spanish, but I can`t use any function on my Spotify app in Windows, I can`t listening any kind of songs becuese the app does not play them, the issued started gradually, first I co...

  • Casual Listener
  •   Windows 10   My Question or Issue  Sorry if I show you my screenshots in spanish, but I can`t use any function on my Spotify app in Windows, I can`t listening any kind of songs b...
  • Maixxi
  • Regular
  • 2697 Views
  • 8 replies
  • 0 likes
  • 2697 Views
  • 8 replies
  • 0 likes

Discover Weekly Playlist only shows 1 song

PlanPremiumCountryGermany DeviceEvery deviceOperating SystemMac and Windows My Question or IssueThis is now the 3rd week in a row that my "Discover Weekly" playlist only shows 1 song. It used to work just fine before. I didn't change anything so I'm ...

  • Casual Listener
  • Plan Premium Country Germany    Device Every device Operating System Mac and Windows   My Question or Issue This is now the 3rd week in a row that my "Discover Weekly" playl...
  • ROOFEEH
  • Casual Listener
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! Every songs has disapeared

PlanFreeCountry France Operating SystemWindows 10 My Question or Issue Hello, I have a problem with my spotify on my pc, when I go in any playlist done by spotify or my favorite songs, there isn't any songs. And when I'm clicking play on a playlist n...

  • Casual Listener
  • Plan Free Country  France   Operating System Windows 10   My Question or Issue  Hello, I have a problem with my spotify on my pc, when I go in any playlist done by spotif...
  • Mantisentil
  • Community Legend
  • 475 Views
  • 3 replies
  • 0 likes
  • 475 Views
  • 3 replies
  • 0 likes

Solved!! No songs in any playlists (including public playlists)

PlanpremiumCountry UKDeviceWindows PCOperating SystemWindows 7 My Question or Issue I am unable to play any songs in any playlist as they are simply not there. I've reinstalled, logged in and out countless times. I cannot play any songs in public pla...

  • Casual Listener
  • Plan premium Country  UK Device Windows PC Operating System Windows 7   My Question or Issue  I am unable to play any songs in any playlist as they are simply not there. I've...
  • Mantisentil
  • Community Legend
  • 1709 Views
  • 3 replies
  • 0 likes
  • 1709 Views
  • 3 replies
  • 0 likes

Solved!! Desktop App and Web Player playing no music

PlanPremiumCountry United States DeviceDesktop App and Web PlayerOperating SystemWindows 10 My Question or IssueFor a couple of months now, I have not been able to play any music from Spotify on my desktop. It started with only a couple of songs skip...

  • Regular
  • Plan Premium Country  United States  Device Desktop App and Web Player Operating System Windows 10   My Question or Issue For a couple of months now, I have not been able to ...
  • JNoworyta97
  • Regular
  • 3626 Views
  • 5 replies
  • 1 likes
  • Desktop
    Web Player
  • 3626 Views
  • 5 replies
  • 1 likes

No music on spotify

PlanFreeCountry FinlandDeviceComputerOperating SystemWindows 10 My Question or Issue I noticed that some songs on my friends playlist werent shown that were shown on my phone, I tried installing spotify again, and now there's no music. Not anywhere, ...

  • Casual Listener
  • Plan Free Country  Finland Device Computer Operating System Windows 10   My Question or Issue  I noticed that some songs on my friends playlist werent shown that were shown o...
  • eetu-mix1
  • Casual Listener
  • 745 Views
  • 2 replies
  • 1 likes
  • 745 Views
  • 2 replies
  • 1 likes

How to use Spotify overlay

Hello there Spotify community!I'm looking for help about the Spotify overlay on my Windows 10. I did use it sometimes when I spammed my keyboard. I have it enabled but what's the actual keybind for it? Looking for volume up & down, next song & previo...

  • Newbie
  • Hello there Spotify community! I'm looking for help about the Spotify overlay on my Windows 10. I did use it sometimes when I spammed my keyboard. I have it enabled but what's the actual keybind for...
  • Brunelicia
  • Spotify Star
  • 51203 Views
  • 1 replies
  • 1 likes
  • 51203 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problemas con la reproduccion

Hola, tengo problemas al reproducir ciertas canciones... puedo reproducir algunas del album, pero no todas. adjunto imagenPlanPremiumCountryChileDevicelenovo ideapad 500Operating Systemwindows 10 My Question or Issue

  • Newbie
  • Hola, tengo problemas al reproducir ciertas canciones... puedo reproducir algunas del album, pero no todas. adjunto imagen Plan Premium Country Chile Device lenovo ideapad 500 Operating System...
  • Jemi
  • Spotify Legend
  • 566 Views
  • 1 replies
  • 0 likes
  • 566 Views
  • 1 replies
  • 0 likes

Brani preferiti vuoti

Buongiorno,oggi ho riinstallato spotify sul mio pc(windows 10) perché non funzionava correttamente. Successivamente l'installazione e l'accesso all' applicazione ho constatato che purtroppo nella sezione "Brani preferiti" sono scomparse tutte le canz...

  • Newbie
  • Buongiorno, oggi ho riinstallato spotify sul mio pc(windows 10) perché non funzionava correttamente. Successivamente l'installazione e l'accesso all' applicazione ho constatato che purtroppo nella s...
  • chiappenko
  • Newbie
  • 2302 Views
  • 2 replies
  • 0 likes
  • 2302 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing a podcast episode will play a episode 5 episodes back?

PlanFreeCountry Operating Systemwindows 10 My Question or IssueWhen I play a podcast episode, it will go forward 5 episodes. Once I was trying to play the second episode, and when I clicked on it, it went 5 videos forward and played that, so I had to...

  • Newbie
  • Plan Free Country     Operating System windows 10   My Question or Issue When I play a podcast episode, it will go forward 5 episodes. Once I was trying to play the second epi...
  • Jemi
  • Spotify Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist fica diferente em cada plataforma

a minha playlist no iphone tem algumas musicas que nao aparecem no pc enquanto outras eu tive de adicionar nas duas plataformas,ou seja,as playlist nao estao sincronizando

  • Newbie
  •    a minha playlist no iphone tem algumas musicas que nao aparecem no pc enquanto outras eu tive de adicionar nas duas plataformas,ou seja,as playlist nao estao sincronizando
  • Jemi
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Las listas de reproducción están vacias o incompletas

Las listas de reproduccion en la aplicacion de la pc estan vacias. Previamente por varios dias estuvieron incompletas con respecto a las listas correctas que podia ver en el smarphone y en el reproductor web, pero reintale la aplicacion de escritorio...

  • Newbie
  • Las listas de reproduccion en la aplicacion de la pc estan vacias. Previamente por varios dias estuvieron incompletas con respecto a las listas correctas que podia ver en el smarphone y en el reprodu...
  • Jemi
  • Spotify Legend
  • 2232 Views
  • 1 replies
  • 1 likes
  • 2232 Views
  • 1 replies
  • 1 likes

Playlist Scrolling Lag

I am running a Dell XPS 13 9370 an dhave found that when scrolling my larger playlists the CPU usage increases largely and lags.I did a quick look for others with this issue and the closest thing i have found to a cause for this is the 4k screen caus...

  • Casual Listener
  •   I am running a Dell XPS 13 9370 an dhave found that when scrolling my larger playlists the CPU usage increases largely and  lags. I did a quick look for others with this issue and the c...
  • OneByBoo
  • Community Legend
  • 775 Views
  • 1 replies
  • 0 likes
  • 775 Views
  • 1 replies
  • 0 likes

Saved mobile songs not syncing with Desktop

PlanPremiumCountryCanadaDevice(Samsung Galaxy S9, Windows 10 Desktop)Operating System(Windows 10, Samsung OS) My Question or IssueSo I use the "Songs" tab for my playlists, and usually it works perfectly fine, but recently some songs I save to it don...

  • Newbie
  • Plan Premium Country Canada Device (Samsung Galaxy S9, Windows 10 Desktop) Operating System (Windows 10, Samsung OS)   My Question or Issue So I use the "Songs" tab for my playlists, a...
  • OneByBoo
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

cant play songs on my windows but on my phone i can

PlanPremiumCountry usDevicewindow desktopOperating SystemWindows 10 My Question or Issue so my spotify has been acting up and whenever i add a new song on my phone it never shows up on my desktop spotify ,same acount by the way .so i delete spotify o...

  • Casual Listener
  • Plan Premium Country  us Device window desktop Operating System Windows 10   My Question or Issue  so my spotify has been acting up and whenever i add a new song on my phone ...
  • zeroxxx
  • Gig Goer
  • 265 Views
  • 4 replies
  • 0 likes
  • 265 Views
  • 4 replies
  • 0 likes

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