Help - Desktop Windows

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
999 Views
1 replies
3 likes

999 Views
1 replies
3 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
140231 Views
0 replies
26 likes
Mac
Windows

140231 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
55722 Views
0 replies
33 likes
Windows

55722 Views
0 replies
33 likes

Solved!!Superuser Contribution Frustration: You can't "save" an album without saving every single song on the favorite song list

You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please Spotify remedy this. I wanted to post this in ideas ...

Franscois
Regular
You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please S...
2019-05-28 1:39:29 AM
2019-06-06 11:01:06 AM
Peter
Spotify Legend
619 Views
4 replies
1 likes
album
songs

619 Views
4 replies
1 likes

Solved!! Music stops playing

PlanFreeCountryNew ZealandDeviceDesktopOperating SystemWindows 7 My Question or IssueI am absolutely at my wits end here. I recently did an update for my spotify that forced the program to instantly close whenever it would try to boot it up. Eventual...

Yohara
Casual Listener
Plan Free Country New Zealand Device Desktop Operating System Windows 7 My Question or Issue I am absolutely at my wits end here. I recently did an update for my spotify that...
2019-04-22 5:47:41 AM
2019-06-06 10:43:21 AM
Yohara
Casual Listener
3553 Views
5 replies
1 likes

3553 Views
5 replies
1 likes

Solved!!Superuser Contribution Taskbar on wrong screen

PlanPremiumCountryCZDeviceThinkPad W550sOperating SystemWin 10 (latest) My Question or IssueSpotify shows the taskbar icon on the wrong screen on a multi-monitor setup. So I have 3 screens. One is notebook's, second and third are external (thru DP). ...

Demoklion
Newbie
Plan Premium Country CZ Device ThinkPad W550s Operating System Win 10 (latest) My Question or Issue Spotify shows the taskbar icon on the wrong screen on a multi-monitor setup. &nbs...
2019-05-10 1:50:53 PM
2019-06-06 8:53:46 AM
Peter
Spotify Legend
1350 Views
2 replies
4 likes

1350 Views
2 replies
4 likes

No dislike/don't play button on win10?

PlanFreeCountry DeviceDell Latitude E6410Operating SystemWindows 10 My Question or IssueThere appears to be absolutely no way to dislike or stop a song from playing in my daily mix on the windows 10 client. I've had a few songs I'd rather never hear ...

Gamershy
Newbie
Plan Free Country Device Dell Latitude E6410 Operating System Windows 10 My Question or Issue There appears to be absolutely no way to dislike or stop a song from playing in m...
2019-06-06 3:35:13 AM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Solved!! Playlist partially downloaded

PlanFreeCountryUSDeviceHP Pavilion (Desktop)Operating SystemWindows 8.1 My Question or IssueI'm trying to play the contents of a playlist but from what it seems even when I click the download button and the green button appears on the left (indicatin...

Zukotsu
Newbie
Plan Free Country US Device HP Pavilion (Desktop) Operating System Windows 8.1 My Question or Issue I'm trying to play the contents of a playlist but from what it seems even when I c...
2019-06-05 11:18:45 PM
2019-06-05 12:58:14 AM
Jollof
Composer
1852 Views
1 replies
0 likes

1852 Views
1 replies
0 likes

[ISSUE] Account ID Name Converted To Random Numbers [Post-Facebook Connect Reactivation]

PlanFreeCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 8.1 64-Bit, Spotify My Question or IssueAfter the reactivation of my Facebook connection to Spotify, my account username changed to random numbers (1112832207). If I log out, and lo...

BritishChap
Newbie
Plan Free Country United Kingdom Device Desktop PC Operating System Windows 8.1 64-Bit, Spotify My Question or Issue After the reactivation of my Facebook connection to Spotify, my a...
2019-06-05 11:53:48 PM
162 Views
0 replies
0 likes

162 Views
0 replies
0 likes

Will not stay paused

PlanPremiumCountryUSADeviceLenovo X1 carbon (6th gen)Operating SystemWindows 10 My Question or IssueFor some strange reason, Spotify will not remain paused unless I am playing a video. I will pause directly from the desktop application and within 15 ...

castafford
Newbie
Plan Premium Country USA Device Lenovo X1 carbon (6th gen) Operating System Windows 10 My Question or Issue For some strange reason, Spotify will not remain paused unless I...
2019-03-27 12:32:55 AM
2019-06-05 9:56:04 PM
sesame22
Newbie
2142 Views
13 replies
7 likes

2142 Views
13 replies
7 likes

Self playing track

I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played. I have not selected it. The random track was played but this was weeks ago. Has anyone else experienc...

thedude
Gig Goer
I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played. I have not selected it. The random track ...
2019-06-05 8:54:21 PM
207 Views
0 replies
0 likes
self playing track

207 Views
0 replies
0 likes

My Spotify keeps connecting with other devices

CountryPolandDeviceHuawei P10 liteOperating System Windows 10 My Question or IssueFor about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also it connects with other devices, which are not even at my house. I can tell, b...

Himalaya1982
Newbie
Country Poland Device Huawei P10 lite Operating System Windows 10 My Question or Issue For about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also ...
2019-06-05 8:21:04 PM
567 Views
0 replies
1 likes

567 Views
0 replies
1 likes

Solved!!Superuser Contribution Can't play current song

PlanPremiumCountryGreeceDevicePC/LaptopOperating SystemWindows 10 My Question or IssueI was having issues with my old account so I canceled my subscription and made a new one. Everything seemed to be working correctly the first time I logged in, when...

Akalyptos
Regular
Plan Premium Country Greece Device PC/Laptop Operating System Windows 10 My Question or Issue I was having issues with my old account so I canceled my subscription and made a new one...
2019-05-27 4:19:07 PM
2019-06-05 12:58:15 PM
Peter
Spotify Legend
1100 Views
8 replies
0 likes

1100 Views
8 replies
0 likes

Superuser Contribution Simple Question - I think

On my artist page under "About" I see I have 18 followers. But when I click on my name (Profile) in the top right hand corner, under "Followers", it shows only one person. Is this because the other 17 chose to follow anonymously? If so, how can I fol...

grixww-4s6_2v
Casual Listener
On my artist page under "About" I see I have 18 followers. But when I click on my name (Profile) in the top right hand corner, under "Followers", it shows only one person. Is this because the other 1...
2019-05-26 4:22:07 PM
2019-06-05 11:08:26 AM
grixww-4s6_2v
Casual Listener
467 Views
4 replies
0 likes

467 Views
4 replies
0 likes

Superuser Contribution spotify can't play this song right now. if u have the file on your computer you can import it

PlanFreeCountrysingaporeDeviceoppoOperating System Android My Question or Issuespotify can't play this song right now. if u have the file on your computer you can import it i wanted to play my favourite song: in your atmosphere by john mayer and it s...

user-removed
Visitor
Plan Free Country singapore Device oppo Operating System Android My Question or Issue spotify can't play this song right now. if u have the file on your computer you can im...
2019-05-26 12:43:07 PM
2019-06-05 9:45:13 AM
Peter
Spotify Legend
624 Views
11 replies
0 likes

624 Views
11 replies
0 likes

Solved!! I cant put a photo on my spotify playlist

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows My Question or IssueI cant put a photo on my spotify playlist, seems to be no solution online.Hey guys, I've been trying to add a photo of my spotify playlist but it doesn't seem to work at a...

watermaloney
Casual Listener
Plan Premium Country Australia Device PC Operating System Windows My Question or Issue I cant put a photo on my spotify playlist, seems to be no solution online. Hey guys, I'...
2019-06-04 1:42:16 PM
2019-06-04 9:47:50 PM
A_Musicophile
Community Legend
2214 Views
1 replies
0 likes

2214 Views
1 replies
0 likes

Unable to play songs on webplayer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to play songs on webplayer on Chrome. I can't download the app as it is a works c...

Luke1601
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am un...
2019-06-04 9:13:51 AM
2019-06-04 7:01:07 PM
A_Musicophile
Community Legend
253 Views
1 replies
0 likes

253 Views
1 replies
0 likes

Spotify CLOSES when LOGGING IN.

Have a problem on the laptop. ASUS Zenbook - Windows 10 Home Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write the wrong password I will get an error message as usual if the...

h1web
Newbie
Have a problem on the laptop. ASUS Zenbook - Windows 10 Home Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write th...
2019-06-03 2:04:24 PM
2019-06-04 6:49:40 PM
A_Musicophile
Community Legend
271 Views
1 replies
0 likes
close

271 Views
1 replies
0 likes

Windows and Android Apps are not synced.

PlanFree Country DeviceMoto G4 Plus Operating SystemAndroid Oreo 8.1.0 My Question or IssueI am running Spotify on Windows 10, where I'm not able to see the songs favorited on my mobile device. But the songs favorited on the Windows app are reflected...

mrillusi0n
Newbie
Plan Free Country Device Moto G4 Plus Operating System Android Oreo 8.1.0 My Question or Issue I am running Spotify on Windows 10, where I'm not able to see th...
2019-06-03 12:13:07 PM
2019-06-04 6:37:01 PM
A_Musicophile
Community Legend
177 Views
1 replies
0 likes

177 Views
1 replies
0 likes

Song stops playing after 1 second.

PlanPremium CountryMalaysia DeviceLaptop Window Operating SystemWindows 10 My Question or IssueRecently I tried to fix this problem from a lot of ways, but seems all can't work. I've tried the delete block in hosts file, but in my hosts file didn't a...

AUstz
Casual Listener
Plan Premium Country Malaysia Device Laptop Window Operating System Windows 10 My Question or Issue Recently I tried to fix this problem from a lot of ways, b...
2019-06-03 4:49:29 AM
2019-06-04 6:24:23 PM
A_Musicophile
Community Legend
198 Views
1 replies
0 likes

198 Views
1 replies
0 likes

Clicking on album art selects incorrect playlist item

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueWhen playing a playlist clicking on the album art of the current song typically takes me to the item in the playlist so I can move/edit/etc the song. Today I have been exper...

edroche
Casual Listener
Plan Premium Country U.S. Device PC Operating System Windows 10 My Question or Issue When playing a playlist clicking on the album art of the current song typically takes me to the i...
2019-06-03 10:26:14 PM
2019-06-04 1:55:43 PM
edroche
Casual Listener
182 Views
2 replies
0 likes

182 Views
2 replies
0 likes

Bought premium but it's still spotify free

PlanPremiumCountryNetherlands DeviceWindows 10, AndroidOperating SystemWindows 10, Android My Question or IssueI bought the 1 euro for 3 months deal money went out of my bank account but i'm still having spotify free.

papflapjeee
Newbie
Plan Premium Country Netherlands Device Windows 10, Android Operating System Windows 10, Android My Question or Issue I bought the 1 euro for 3 months deal money went out of ...
2019-06-03 8:36:39 PM
2019-06-03 11:44:34 PM
A_Musicophile
Community Legend
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Superuser Contribution Why does Spotify say that there is no Internet connection when there is one (Windows)?

Why does Spotify say that there is no Internet connection when there is one (Windows)?Plan PremiumCountrySwedenDevicePC TabletOperating SystemWindows 10My Question or IssueWhy does Spotify say that there is no Internet connection when there is one (W...

jiramirezd
Newbie
Why does Spotify say that there is no Internet connection when there is one (Windows)? Plan Premium Country Sweden Device PC Tablet Operating System Windows 10 My Question or Issue Why ...
2019-06-02 6:34:02 PM
2019-06-03 11:07:36 AM
Arikabeth
Roadie
302 Views
2 replies
0 likes

302 Views
2 replies
0 likes

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