Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9156 Views
95 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
770 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
1844 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since the past week I randomly had this (what I assume is) malware popup in my desktop app. ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
969 Views
1 replies
0 likes
PlanFree/PremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI use the desktop app a lot at work, where I have 3 computer screens (monitors). I have arranged the windows the way I want on all 3 screens. But whenever an ads sho...
Plan Free/Premium Country Denmark Device PC Operating System Windows 10 My Question or Issue I use the desktop app a lot at work, where I have 3 computer screens (monitors). I have a...
502 Views
0 replies
0 likes
Plan - PremiumCountry - RO DeviceWindows 10 Laptop; iPhone XOperating SystemWindows 10; iOS 13.3.1 On the iPhone app it seems that my playlists are up to date with songs that I've added. On desktop it seems to be stuck on a number from a week ago.I'v...
Plan - Premium Country - RO Device Windows 10 Laptop; iPhone X Operating System Windows 10; iOS 13.3.1 On the iPhone app it seems that my playlists are up to date with songs t...
Roadie
2015 Views
3 replies
0 likes
PlanFreeCountry DeviceHP Notebook 15Operating SystemWindows 10 My Question or IssueI'm having issues reporting and Eastern University ads because every time this ad starts everything completely stops. It doesn't play the ad or anything. I literally h...
Plan Free Country Device HP Notebook 15 Operating System Windows 10 My Question or Issue I'm having issues reporting and Eastern University ads because every time this ad star...
465 Views
0 replies
0 likes
Hi,I'm running Spotify Desktop for Windows (with Premium, but irrelevant) on a DELL Latitude 5490 with Windows 10, along with a wireless headset connected via Bluetooth.When stopping the music (either from the app or the headset), the whole sound of ...
Hi, I'm running Spotify Desktop for Windows (with Premium, but irrelevant) on a DELL Latitude 5490 with Windows 10, along with a wireless headset connected via Bluetooth. When stopping the music (e...
680 Views
0 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceLenovo Laptop / iPhone 7 PlusOperating SystemWindows 10 / iOS 12.4 My Question or Issue I'm having serious issues scrobbling my music to Last.fm recently. It isn't scrobbling all the music I play which is really ...
Plan Premium Country United Kingdom Device Lenovo Laptop / iPhone 7 Plus Operating System Windows 10 / iOS 12.4 My Question or Issue I'm having serious issues scrobbl...
668 Views
0 replies
3 likes
Hello, PlanPremium DevicePCOperating SystemWindows 10 My Question or Issuenew release was installed today 1.1.25.559.xxxNow, if you try to follow a playlist and watch the number of listeners per artist,this is now gone....Please bring that back, i ne...
Hello, Plan Premium Device PC Operating System Windows 10 My Question or Issue new release was installed today 1.1.25.559.xxx Now, if you try to follow a playlist and...
Community Legend
774 Views
2 replies
2 likes
PlanOne year subscription to Premium along student discountCountryIndiaDeviceSamsung A70s HP EnvyOperating System Android 10, Windows 10,etc.) My Question or IssueSubscribed to premium but it isn't working. checked for a second account but it doesn't...
Plan One year subscription to Premium along student discount Country India Device Samsung A70s HP Envy Operating System Android 10, Windows 10,etc.) My Question or Issue Subscr...
Spotify Star
944 Views
3 replies
0 likes
PlanFreeCountryUnited StatesOperating SystemWindows 10 My Question or IssueSpotify now can't play after installing the Windows software update. What's going on? Edit: Problem was fixed by Spotify.
Plan Free Country United States Operating System Windows 10 My Question or Issue Spotify now can't play after installing the Windows software update. What's going on? Edit: Pr...
Spotify Legend
1483 Views
4 replies
0 likes
Windows app not working. I click on the icon, seems to start launching the app, but then it closesI've already restarted the computer, but that did not help.
Windows app not working. I click on the icon, seems to start launching the app, but then it closes I've already restarted the computer, but that did not help.
Music Fan
1722 Views
6 replies
2 likes
I am trying to download Death Bed by Powfu on to my Spotify account. I have downloaded the song from 3 different websites. I know exactly what file i put it in and for some reason in my folder i have labeled “Spotify” it says nothing is there when i ...
I am trying to download Death Bed by Powfu on to my Spotify account. I have downloaded the song from 3 different websites. I know exactly what file i put it in and for some reason in my folder i have...
Roadie
644 Views
1 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueUnable to start radio on Win 10 desktop app.It always says "This radio station cannot be started"I tried starting it from my Android phone and radio works there
Plan Premium Country Device PC Operating System Windows 10 My Question or Issue Unable to start radio on Win 10 desktop app. It always says "This radio station cannot...
Casual Listener
1297 Views
3 replies
1 likes
PlanPremiumCountryUKDeviceWindows 10 laptop (also same on iPhone 8 and iPad)Operating SystemWindows 10 My Question or IssueWhen I start Spotify, it starts playing Imunni Compbill Melinnue (who?) straight away. If I stop it, it starts up the same agai...
Plan Premium Country UK Device Windows 10 laptop (also same on iPhone 8 and iPad) Operating System Windows 10 My Question or Issue When I start Spotify, it starts playing Imunni Comp...
Community Legend
780 Views
1 replies
0 likes
PlanPremiumCountry SwedenDeviceS9+ and Desktop.Operating SystemWin7 and whatever S9+ uses. My Question or Issue About a week ago Spotify began adding playlists automatically and auto-playing them randomly, and switching songs before they finish. Note...
Plan Premium Country Sweden Device S9+ and Desktop. Operating System Win7 and whatever S9+ uses. My Question or Issue About a week ago Spotify began adding playli...
Spotify Legend
6897 Views
11 replies
0 likes
.PlanPremiumCountryUnited KingdomDeviceWindows Desktop PcOperating SystemWindows 10 My Question or IssueI have uninstalled and reinstalled spotify on my pc a number of times now and the issue , where songs wont play and it wont always connect to my p...
. Plan Premium Country United Kingdom Device Windows Desktop Pc Operating System Windows 10 My Question or Issue I have uninstalled and reinstalled spotify on my pc a number of time...
Roadie
650 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceAsus LaptopOperating SystemWindows 10My Question or IssueSometime in the last two or three weeks the "Your Daily Mix" function was removed from the desktop app (or I can just not find it anymore). It is still on my...
Plan Premium Country South Africa Device Asus Laptop Operating System Windows 10 My Question or Issue Sometime in the last two or three weeks the "Your Daily Mix" function was removed from...
412 Views
0 replies
0 likes
PlanPremiumCountryNew ZealandOperating SystemWindows 10 My Question or IssueWhen going full screen if you leave your mouse still on the screen it becomes the more minimal version, with just the album art and artist/song name visible. However, with mu...
Plan Premium Country New Zealand Operating System Windows 10 My Question or Issue When going full screen if you leave your mouse still on the screen it becomes the more minimal...
928 Views
0 replies
0 likes
Guten Tag zusammen, nachdem ich mich mit Facebook verbunden habe um meinen Freunden zu folgen, wurde auf einmal mein Name von Facebook auf Spotify übertragen.Davon wusste ich nichts und dem habe ich auch so nicht zugestimmt, da ich nicht möchte, dass...
Guten Tag zusammen, nachdem ich mich mit Facebook verbunden habe um meinen Freunden zu folgen, wurde auf einmal mein Name von Facebook auf Spotify übertragen. Davon wusste ich nichts und ...
Roadie
771 Views
1 replies
0 likes
PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI'm having an issue when trying to play podcasts that I follow. I can click on the image to play, or click on the title to go to the episode list, and I get a blank screen,...
Plan Free Country USA Device Desktop Operating System Windows 10 My Question or Issue I'm having an issue when trying to play podcasts that I follow. I can click on the image...
Spotify Star
983 Views
1 replies
0 likes
PlanPremiumCountryAustriaDeviceOnePlus 7 ProOperating SystemWindows 10 Home My Question or IssueIf i just want to start one song, a pop-up comes up with the message "Spotify currently cannot play this. If the file is on the computer, you can import i...
Plan Premium Country Austria Device OnePlus 7 Pro Operating System Windows 10 Home My Question or Issue If i just want to start one song, a pop-up comes up with the message "...
Casual Listener
1150 Views
6 replies
1 likes
