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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83923 Views

40 replies

68 likes

  • 83923 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795933 Views

505 replies

64 likes

  • 795933 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24012 Views

25 replies

7 likes

  • 24012 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3065 Views

0 replies

4 likes

  • 3065 Views
  • 0 replies
  • 4 likes

Desktop App Domain Needed for Whitelist

PlanPremiumCountryUSADeviceDell Latitude 7400 2 in 1Operating SystemWindows 10 My Question or IssueGetting an error that our internet is blocking Spotify (error code 55). I'm looking for the domain that I would need to provide to have IT whitelist in...

Visitor

Plan Premium Country USA Device Dell Latitude 7400 2 in 1 Operating System Windows 10   My Question or Issue Getting an error that our internet is blocking Spotify (error code 55). I'm...

interrupt21h

Music Fan

8795 Views

1 replies

0 likes

  • 8795 Views
  • 1 replies
  • 0 likes

Static mid song during playlist

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueDidn't know if other where having the same problem, but while I am listening to music mid song, static will just start blaring through the speakers. I'm on a Window...

Newbie

Plan Free/Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Didn't know if other where having the same problem, but while I am listening to music mi...

Sebasty

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Spotify Connect No Longer Works

PlanPremiumCountryUSADevicePC, Samsung Galaxy S9Operating SystemAndroid Pie, Windows 10 My Question or IssueIn late December, Spotify connect stopped working between my desktop and phone; I would have the program open in both devices but Spotify conn...

Casual Listener

  Plan Premium Country USA Device PC, Samsung Galaxy S9 Operating System Android Pie, Windows 10   My Question or Issue In late December, Spotify connect stopped working between ...

OneByBoo

Roadie

927 Views

1 replies

0 likes

Troubleshooting
  • 927 Views
  • 1 replies
  • 0 likes

Solved!! Unable to change profile my picture

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueI've tried to change my profile picture using the Spotify desktop app, the "change" button did appear and I uploaded a picture normally but then I checked again my pro...

Casual Listener

Plan Premium Country Italy Device Desktop Operating System Windows 10   My Question or Issue I've tried to change my profile picture using the Spotify desktop app, the "change" button ...

MahmoudMa

Casual Listener

937 Views

2 replies

0 likes

  • 937 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs Randomly Pausing Online Mode

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueSongs will randomly pause every few moments whether or not I am in the app or in another window. I have already tried reinstalling Spotify, signing out of all devices, and upd...

Regular

Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Songs will randomly pause every few moments whether or not I am in the app or in another window. I have al...

Peter

Spotify Legend

1751 Views

3 replies

1 likes

  • 1751 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playback pausing in Windows Store (UWP) App

PlanFreeCountryUnited StatesDeviceSurface Pro 3Operating SystemWindows 10 My Question or Issue Sometimes playback will "freeze" when or after ads are played. Pressing the Play/Pause button a few times will sometimes resume playback but when that does...

Gig Goer

Plan Free Country United States Device Surface Pro 3 Operating System Windows 10   My Question or Issue  Sometimes playback will "freeze" when or after ads are played. Pressing th...

Peter

Spotify Legend

841 Views

1 replies

0 likes

pausing
playback
uwp
Windows
Windows Store
  • 841 Views
  • 1 replies
  • 0 likes

Superuser Contribution Musics stops after X seconds

PlanPremium - FamilyCountryBelgiumDeviceWindows HP Operating SystemWindows 10 My Question or IssueThe music on my Spotify app stops playing every couple of seconds. I tried different solutions already, changing the cache folder, trying to find anythi...

Visitor

Plan Premium - Family Country Belgium Device Windows HP  Operating System Windows 10   My Question or Issue The music on my Spotify app stops playing every couple of seconds. I tr...

Peter

Spotify Legend

1113 Views

1 replies

0 likes

  • 1113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop Spotify STOPPED WORKING for Windows 7 ???

PlanPremiumCountryBrazilDeviceDesktop WindowsOperating SystemWindows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instances o...

Casual Listener

Plan Premium Country Brazil Device Desktop Windows Operating System Windows 7   So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basi...

Peter

Spotify Legend

790 Views

1 replies

1 likes

Desktop Windows
freeze
Windows 7
  • 790 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Windows 7 wont play and get's unresponsive

PlanPremiumCountryBrazilDeviceDesktop / PCOperating SystemWindows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k My Question or Issue It started one or two days ago, after clicking on PLAY, all clicks on Spotify software are ignored, nothing happens. No a...

Regular

Plan Premium Country Brazil Device Desktop / PC Operating System Windows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k   My Question or Issue   It started one or two days ago, after ...

Peter

Spotify Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with the windows app

Hello, I´m having a problem to log in with the windows app of Spotify.I received a message that says that the firewall is blocking spotify, and that I should try to change the proxy configuration, how could I do that?

Casual Listener

Hello, I´m having a problem to log in with the windows app of Spotify.I received a message that says that the firewall  is blocking spotify, and that I should try to change the proxy configurati...

Peter

Spotify Legend

651 Views

3 replies

0 likes

  • 651 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows 10 Perfomance Issues

Help please! : Hi. Everytime when i boot up my computer, the spotify desktop application makes my computer Lag. Any suggestions? Plz Respond!

Visitor

Help please! :     Hi. Everytime when i boot up my computer, the spotify desktop application makes my computer Lag. Any suggestions?       Plz Respond!

Peter

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to access another user's playlist in the Desktop App

I am using Spotify desktop in Windows 7 (Yeah, I know... I'm upgrading to Windows 10 soon). How can I find another person's playlist? They've e-mailed me a link, but I don't know what to do with it in the desktop app... Also, is the desktop app free ...

Music Fan

I am using Spotify desktop in Windows 7 (Yeah, I know... I'm upgrading to Windows 10 soon).   How can I find another person's playlist? They've e-mailed me a link, but I don't know what to do ...

Peter

Spotify Legend

880 Views

3 replies

0 likes

  • 880 Views
  • 3 replies
  • 0 likes

Superuser Contribution [bug] Spotify Desktop crashes when the screen is back on (after off in battersaving mode)

Hi all, does anyone familiar with the bug that when spotify is running on the background of the laptop playing music while the screen is off (when the laptop is unplugged), and when the screen is back on (if moving the mouse or something) spotify cra...

Casual Listener

Hi all,   does anyone familiar with the bug that when spotify is running on the background of the laptop playing music while the screen is off (when the laptop is unplugged), and when the scre...

Peter

Spotify Legend

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

Superuser Contribution Upload local playlists

premium plantrying to get local music & playlists on my phonei can get local music (but not playlists) from shared drive on my windows desktop spotify appi cannot get playlists uploaded to spotify - how to do that?i don't see my local music (that i s...

Casual Listener

premium plan trying to get local music & playlists on my phone i can get local music (but not playlists) from shared drive on my windows desktop spotify app i cannot get playlists uploaded to ...

Peter

Spotify Legend

565 Views

3 replies

0 likes

  • 565 Views
  • 3 replies
  • 0 likes

Superuser Contribution artist page not working on win 10 (bug)

Premiumusawin 10 64 bitlong time user, LONG time problem i have been having this problem for a long time.i have restated 100s of times.(both) Reinstalled spodfy.exe and spodfy.uwp apps. i have cleared all sopdfy data (app data, user data, local and r...

Casual Listener

      Premium usa win 10 64 bit long time user, LONG time problem      i have been having this problem for a long time. i have restated 100s of ti...

Peter

Spotify Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Freezes up during commercials

PlanFreeCountryUSADevicelaptopOperating systemWindows 8 My Question or IssueSpotify freezes only during commercials. Is there a fix?

Casual Listener

Plan Free Country USA Device laptop Operating system Windows 8   My Question or Issue Spotify freezes only during commercials. Is there a fix?

Peter

Spotify Legend

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify offline despite working wifi connection

PlanPremiumCountry DeviceAsus NotebookOperating SystemWindows 7 My Question or Issue Hello, after the update to version 1.1.18.611.g9cc9bdc9, Spotify is stuck to offline (the offline mode is disabled from the settings menu) and doesn't connect to the...

Casual Listener

  Plan Premium Country   Device Asus Notebook Operating System Windows 7   My Question or Issue   Hello, after the update to version 1.1.18.611.g9cc9bdc9, Spotify is s...

Peter

Spotify Legend

865 Views

4 replies

2 likes

  • 865 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can't Play Music In 2 Locations On My Echo Dot

I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I start mine it kicks her off. Is there a way we can...

Visitor

I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I...

Peter

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Spotify will not play on desktop computer

PlanPremiumCountryUSDeviceDell PCOperating SystemWindows 10 My Question or IssueI am unable to play music in the spotify app or the web player. It works fine on my android phone. I press play and nothing happens. I have tried restarting with the same...

Newbie

  Plan Premium Country US Device Dell PC Operating System Windows 10   My Question or Issue I am unable to play music in the spotify app or the web player. It works fine on my an...

OneByBoo

Roadie

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Won't Change Profile Picture

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueI have been trying to change my profile picture on Spotify and it will not change or update. When I "change" my profile picture it shows the image at first, but then imme...

Visitor

Plan Premium Country USA Device Laptop Operating System Windows 10   My Question or Issue I have been trying to change my profile picture on Spotify and it will not change or update. W...

playlistsunite

Regular

792 Views

2 replies

0 likes

Desktop
profile picture
Windows 10
  • 792 Views
  • 2 replies
  • 0 likes