Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
lokonji
Music Fan
26974 Views
193 replies
16 likes

26974 Views
193 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2159 Views
1 replies
6 likes

2159 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141293 Views
0 replies
26 likes
Mac
Windows

141293 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
56567 Views
0 replies
33 likes
Windows

56567 Views
0 replies
33 likes

Randomly adding songs from one playlist to another

PlanPremiumCountryUSADeviceGoogle PixelOperating SystemWindows 10 My Question or IssueSo I have multiple playlists for different genres and lately I have noticed that songs from one playlist (rock) are seemingly at random being added to my other play...

Skeeter34
Newbie
Plan Premium Country USA Device Google Pixel Operating System Windows 10 My Question or Issue So I have multiple playlists for different genres and lately I have noticed that songs f...
2019-06-28 8:19:12 PM
131 Views
0 replies
0 likes

131 Views
0 replies
0 likes

Can't play any of my songs.

PlanPremiumCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10 My Question or IssueI'm getting an error with any of the songs on my list that I try to play. It says "Can't play the current song." I've tried multiple songs, multiple playli...

lstover214
Casual Listener
Plan Premium Country United States Device Dell Laptop Operating System Windows 10 My Question or Issue I'm getting an error with any of the songs on my list that I try to pla...
2019-06-28 5:29:41 PM
2019-06-28 6:37:31 PM
lstover214
Casual Listener
241 Views
2 replies
0 likes

241 Views
2 replies
0 likes

Songs are skipped without doing anything

PlanPremiumCountryGermany DeviceWindows 10 Desktop My Question isRecently, spotify skips songs without doing anything. It happens every 2 to 5 seconds and the songs are not even played. On my phone Spotify works without problems. I tried reinstalling...

Jon05
Newbie
Plan Premium Country Germany Device Windows 10 Desktop My Question is Recently, spotify skips songs without doing anything. It happens every 2 to 5 seconds and the songs are no...
2019-06-28 5:50:05 PM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Saving album is not saving all songs

Previously (maybe before the latest update and the change in how the app presents playlists and "liked songs"?), when you saved an album, all of the songs were also saved into your library. Today, saving an album only stuck the album into the "albums...

arube
Regular
Previously (maybe before the latest update and the change in how the app presents playlists and "liked songs"?), when you saved an album, all of the songs were also saved into your library. Today, sa...
2019-06-28 4:57:42 PM
194 Views
0 replies
1 likes

194 Views
0 replies
1 likes

Undo blocked artist

PlanPremiumCountryBrazil My Question or IssueI have accidentaly blocked an artist on my phone (the phone was unlocked and I touched it accidentaly), and now I don't know which one it was, and there's no UI to see blocked artists. There was an UNDO po...

vittau
Music Fan
Plan Premium Country Brazil My Question or Issue I have accidentaly blocked an artist on my phone (the phone was unlocked and I touched it accidentaly), and now I don't know which one it...
2019-06-28 4:01:25 PM
395 Views
0 replies
0 likes

395 Views
0 replies
0 likes

Nuclear blast unavailable

Why is this music no longer available, is there any plans for re aquiring it? PlanPremiumCountryNorway DevicePC / IphoneOperating SystemWindows10, IOS My Question or IssueWhy is Nuclear blast music such as Dismember (Indecent and obscene album specif...

OskarAndersson
Casual Listener
Why is this music no longer available, is there any plans for re aquiring it? Plan Premium Country Norway Device PC / Iphone Operating System Windows10, IOS My Question...
2019-06-28 2:40:42 PM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Friends disappeared, being forced to sign into facebook for social

My friend's list isn't showing anyone, but I can still see the people I am following in settings. In order to "find friends" I must sign into facebook which I don't want.

user-removed
Visitor
My friend's list isn't showing anyone, but I can still see the people I am following in settings. In order to "find friends" I must sign into facebook which I don't want.
2019-06-28 10:21:58 AM
252 Views
0 replies
0 likes
Friends
Social

252 Views
0 replies
0 likes

Anyway to turn off recommended albums

PlanPremiumCountryUnited StatesDeviceCustom built PCOperating SystemWindows 10 My Question or IssueAnyway to turn off the recomended albums section so that singular saved songs will appear along with saved albums in the albums section?

motkaman
Newbie
Plan Premium Country United States Device Custom built PC Operating System Windows 10 My Question or Issue Anyway to turn off the recomended albums section so that singular saved son...
2019-06-28 7:14:29 AM
835 Views
0 replies
12 likes

835 Views
0 replies
12 likes

Solved!! Does saving an album not go towards the 10,000 library limit with new update?

PlanPremiumCountryusaI listen to music by the album, before this update I had hit the library limit and decided that a good way to keep albums in my library would be to save a single song from them so they appeared in the album section. After this up...

mugg
Casual Listener
Plan Premium Country usa I listen to music by the album, before this update I had hit the library limit and decided that a good way to keep albums in my library would be to save a single ...
2019-06-28 6:31:51 AM
2019-06-28 7:10:07 AM
mugg
Casual Listener
560 Views
1 replies
0 likes

560 Views
1 replies
0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremiumCountryUnited StatesDeviceDesktop and Iphone 8Operating SystemIOS 12.1.2Windows 10 My Question or IssueThis problem started happening today and this only pops up for one "song" so far. Trying to listen to Dan Carlin's "Hardcore History" bu...

jyoon42
Newbie
Plan Premium Country United States Device Desktop and Iphone 8 Operating System IOS 12.1.2 Windows 10 My Question or Issue This problem started happening today and this only pops up...
2019-06-28 6:08:57 AM
153 Views
0 replies
0 likes

153 Views
0 replies
0 likes

Error al reproducir cierta cancion.

Tengo Spotify en mi pc con windows 10 y en mi telefono samsung a9 y desde la PC me da este error con una cancion y desde el movil no me reproduce dicha cancion, Ya revise la configuracion y no encuentro una posible solucion. "No es posible reproducir...

StereO665
Newbie
Tengo Spotify en mi pc con windows 10 y en mi telefono samsung a9 y desde la PC me da este error con una cancion y desde el movil no me reproduce dicha cancion, Ya revise la configuracion y no encuen...
2019-06-28 4:44:13 AM
175 Views
0 replies
0 likes

175 Views
0 replies
0 likes

Solved!! Songs won't play, and now are not appearing

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueHi, so I've been looking at many solutions and answer regarding my issue.. None have worked. So for awhile, my songs on spotify (Only on PC) would play, then after 4 seconds j...

user-removed
Visitor
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Hi, so I've been looking at many solutions and answer regarding my issue.. None have worked. So for...
2019-06-09 4:27:44 AM
2019-06-28 2:22:39 AM
cadill
Casual Listener
463 Views
3 replies
1 likes

463 Views
3 replies
1 likes

This weeks Release Radar is literally almost 2/3 unplayable :(

Edit: This issue has solved itself (or a ninja edit from someone behind the scenes at Spotify). All tracks are now playable. Plan: PremiumCountry: AustraliaDevice: Desktop ClientOperating System: Windows 10 With the latest release of my Release Radar...

Goldfire86
Regular
Edit: This issue has solved itself (or a ninja edit from someone behind the scenes at Spotify). All tracks are now playable. Plan: Premium Country: Australia Device: D...
2019-06-27 4:16:59 PM
2019-06-28 2:17:30 AM
Arikabeth
Roadie
168 Views
1 replies
1 likes

168 Views
1 replies
1 likes

Music stops playing after 30 seconds

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

user-removed
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-20 9:24:18 AM
2019-06-27 10:48:16 PM
user-removed
Not applicable
990 Views
3 replies
0 likes
Music stops playing after 30 seconds

990 Views
3 replies
0 likes

One second intervals when song is played

Hi guys! I'm having a little problem since 2 days, with my app on the laptop (lenovo, windows 10). So, when I turn on any song, it has little breaks for every 5 or 10 seconds, like it's turning on again. It's strange that this issue is only on my lap...

leida
Newbie
Hi guys! I'm having a little problem since 2 days, with my app on the laptop (lenovo, windows 10). So, when I turn on any song, it has little breaks for every 5 or 10 seconds, like it's turning on ag...
2019-06-27 10:34:09 PM
156 Views
0 replies
0 likes

156 Views
0 replies
0 likes

Saved artists not appearing on new device

PlanPremiumDeviceAsus LaptopOperating SystemWindows 10 My Question or IssueI have just downloaded spotify on to my new laptop and logged into my existing account only to discover that the artists tab on my library is empty. All music appears to be un...

1_3b-34f2lrj9
Newbie
Plan Premium Device Asus Laptop Operating System Windows 10 My Question or Issue I have just downloaded spotify on to my new laptop and logged into my existing account only to discover...
2019-06-27 9:20:21 PM
2019-06-27 9:47:40 PM
Jomaki
Regular
309 Views
1 replies
0 likes

309 Views
1 replies
0 likes

How to select & play multiroom using Sonos devices?

Using Spotify on Windows Desktop, I can see my Sonos zones as targets, but how can I group the zones while using Spotify (works fine in Sonos app, but no Spotify searching functionality of course thru Sonos)

mschoonmaker
Newbie
Using Spotify on Windows Desktop, I can see my Sonos zones as targets, but how can I group the zones while using Spotify (works fine in Sonos app, but no Spotify searching functionality of course thr...
2019-06-27 8:33:36 PM
151 Views
0 replies
1 likes

151 Views
0 replies
1 likes

1 Playlist not connecting to Sonos device

PlanPremiumCountryUS or New ZealandDevicePCOperating SystemWindows 10 My Question or IssueI use Spotify basically every day as I work from home. Have 3 main playlists that I use. I connect to Sonos speakers.Have 1 playlist called Pop Collection. Just...

Enwrapped99
Newbie
Plan Premium Country US or New Zealand Device PC Operating System Windows 10 My Question or Issue I use Spotify basically every day as I work from home. Have 3 main playlists that I ...
2019-06-27 8:01:41 PM
151 Views
0 replies
0 likes

151 Views
0 replies
0 likes

Spotify (UWP) crashes when inserting heaphones while playing song

PlanPremiumCountryUSADeviceCustom built PCOperating SystemWindows 10 1903Spotify 1.109.383.0My Question or IssueWhenever I am playing a song and plug in headphones to the headphone jack of my computer, Spotify crashes. Maybe it gets confused when an ...

WillyGood
Newbie
Plan Premium Country USA Device Custom built PC Operating System Windows 10 1903 Spotify 1.109.383.0 My Question or Issue Whenever I am playing a song and plug in headphones to the headphon...
2019-06-27 7:21:44 PM
399 Views
0 replies
0 likes
crashes
crashing
Issues

399 Views
0 replies
0 likes

Why did all my artists dissapear?

All of the artists taht used to show up on my page or artisits have dissapeared. Any ideas why? Or how to get them back?

scottbwharton
Newbie
All of the artists taht used to show up on my page or artisits have dissapeared. Any ideas why? Or how to get them back?
2019-06-27 5:13:12 PM
187 Views
0 replies
2 likes

187 Views
0 replies
2 likes

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