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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135303 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135303 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51912 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51912 Views
  • 0 replies
  • 32 likes

Superuser Contribution Daily Mixes disappeared

PlanPremiumCountry SlovakiaDeviceLenovo Yoga 520Operating SystemWindows 10 My Question or Issue I used to have Daily Mixes and I really enjoyed that feature. Actually, it was one the reasons why I prefered using Spotify to other services. I am curren...

  • Casual Listener
  •   Plan Premium Country  Slovakia Device Lenovo Yoga 520 Operating System Windows 10   My Question or Issue  I used to have Daily Mixes and I really enjoyed that feature...
  • Peter
  • Spotify Legend
  • 416 Views
  • 5 replies
  • 1 likes
  • dailymix
  • 416 Views
  • 5 replies
  • 1 likes

Solved!! Error code (7) or (2)

PlanPremiumCountry United StatesDeviceHP EliteDesk Operating SystemWindows 7 or later My Question or Issue I am able to log into my webplayer on Google Chrome and play my music through my playlists just fine, but when I try to use the desktop app, wh...

  • Casual Listener
  • Plan Premium Country  United States Device HP EliteDesk  Operating System Windows 7 or later   My Question or Issue  I am able to log into my webplayer on Google Chrome ...
  • PresidentMads
  • Casual Listener
  • 1991 Views
  • 4 replies
  • 0 likes
  • 1991 Views
  • 4 replies
  • 0 likes

Solved!! [Desktop] PC not playing, everything else does.

PlanPremiumCountry ItalyDevicePCOperating SystemWin10 My Question or Issue Since around early february, spotify has stopped working on my Desktop PC.Neither the app, nor the online (browser) version work.My account currently works normally both on my...

  • Casual Listener
  • Plan Premium Country  Italy Device PC Operating System Win10   My Question or Issue  Since around early february, spotify has stopped working on my Desktop PC. Neither the a...
  • Loxer
  • Spotify Star
  • 394 Views
  • 6 replies
  • 0 likes
  • 394 Views
  • 6 replies
  • 0 likes

Nothing on Desktop will play

PlanFreeCountry Australia Operating SystemWindows 10 My Question or Issue Nothing on my desktop spotify will play, it shows blank when I play and it wont start playing. Everything on my phone will work fine (android) but on desktop nothing works I tr...

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  • Newbie
  • Plan Free Country  Australia   Operating System Windows 10   My Question or Issue  Nothing on my desktop spotify will play, it shows blank when I play and it wont start p...
  • Loxer
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

No songs are available on Spotify

PlanPremiumCountryUKDeviceComputerOperating SystemWindows 10Spotify VersionI am on latest version of Spotify as far as I am aware (given that I just re-installed 3 times) My Question or IssueI had a problem with Spotify starting on start up even when...

  • Casual Listener
  • Plan Premium Country UK Device Computer Operating System Windows 10 Spotify Version I am on latest version of Spotify as far as I am aware (given that I just re-installed 3 times)   M...
  • blcklght1212
  • Newbie
  • 4164 Views
  • 8 replies
  • 6 likes
  • 4164 Views
  • 8 replies
  • 6 likes

My friends are dissapearing from my friend feed

PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueSince last week I noticed that there are friends dissapearing in my friend feed.At first I were just a few but at this point there are only 5 left now.I've alread...

  • Newbie
  •   Plan Premium Country The Netherlands Device PC Operating System Windows 10   My Question or Issue Since last week I noticed that there are friends dissapearing in my friend fee...
  • Mantisentil
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Dissapearing
    Friend Feed
    Friends
  • 299 Views
  • 1 replies
  • 0 likes

Albums Not Syncing from Android to Windows

I recently redownloaded Spotify for Windows. I had been using the web player since about early October of last year, when I switched due to issues I had been having with the PC app. I redownloaded it today, and found that all the albums+songs I have ...

  • Newbie
  •   I recently redownloaded Spotify for Windows. I had been using the web player since about early October of last year, when I switched due to issues I had been having with the PC app. I redownl...
  • OneByBoo
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Made For You is empty in the desktop version

PlanFreeCountry IndiaDeviceLenovo LaptopOperating System Windows 10 My Question or Issue The Made for you tab in the Web player and the client is empty and says "Keep listening to the music you love. Once we know what you love to listen to, Your Dail...

  • Newbie
  •   Plan Free Country  India Device Lenovo Laptop Operating System  Windows 10  My Question or Issue  The Made for you tab in the Web player and the client is empty a...
  • A_Musicophile
  • Community Legend
  • 978 Views
  • 1 replies
  • 0 likes
  • 978 Views
  • 1 replies
  • 0 likes

Black Screen on Spotify Web Player Web Player

DeviceDesktopOperating SystemWindows 10 My Question or IssueJust finished building my desktop today and Spotify Web Player does not load (loads a black screen) in both Microsoft Edge and Google Chrome. Tried the Spotify App on Windows 10 and it works...

  • Newbie
  • Device Desktop Operating System Windows 10   My Question or Issue Just finished building my desktop today and Spotify Web Player does not load (loads a black screen) in both Microsoft Edge...
  • LucasVanzin
  • Newbie
  • 636 Views
  • 1 replies
  • 0 likes
  • 636 Views
  • 1 replies
  • 0 likes

Spotify doesn't prevent screen from sleeping in the webapp

Plan Country Device Operating SystemWindows 10 My Question or IssueUsing Open Spotify it prevents the screen from sleeping. Is there a way to change that behaviour?

  • Casual Listener
  • Plan   Country   Device   Operating System Windows 10   My Question or Issue Using Open Spotify it prevents the screen from sleeping. Is there a way to change that behav...
  • klappis
  • Casual Listener
  • 2744 Views
  • 2 replies
  • 0 likes
  • 2744 Views
  • 2 replies
  • 0 likes

Solved!! Can not download Spotify (Windows 7)

Hello, When I download Spotify to my computer, an error message appears saying "Can not download Spotify ... new attempt in 10 seconds". I restart my computer but the problem persists. I am connected to the internet, so I do not understand the proble...

  • Casual Listener
  •   Hello,   When I download Spotify to my computer, an error message appears saying "Can not download Spotify ... new attempt in 10 seconds". I restart my computer but the problem persist...
  • Bittencourt
  • Spotify Star
  • 551 Views
  • 3 replies
  • 0 likes
  • 551 Views
  • 3 replies
  • 0 likes

Spotify can't play some songs after the last update

PlanFreeCountryCzech Republic DevicePersonal ComputerOperating SystemWindows 7 My Question or IssueAfter last update my Spotify can't play some songs. Mostly songs of new artists what i didn't listened before. Everyhing what I've added to my playlist...

spotify problem.JPG
  • Casual Listener
  • Plan Free Country Czech Republic   Device Personal Computer Operating System Windows 7   My Question or Issue After last update my Spotify can't play some songs. Mostly songs of ...
  • corroder5
  • Casual Listener
  • 532 Views
  • 6 replies
  • 3 likes
  • 532 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution "Spotify can't play this right now, if you have the file on your computer you can impot it

PlanFree/PremiumCountry DenmarkDevice(iPhone 6s)Operating System(Windows 10) My Question or Issue HiI've in the past week been unable to play any song on spotify on PC, however i can play all songs on my phone...I have tried a few things to fix it bu...

  • Newbie
  • Plan Free/Premium Country  Denmark Device (iPhone 6s) Operating System (Windows 10)   My Question or Issue  Hi I've in the past week been unable to play any song on spotify ...
  • Jemi
  • Spotify Legend
  • 838 Views
  • 5 replies
  • 0 likes
  • 838 Views
  • 5 replies
  • 0 likes

Superuser Contribution Artist name is Wrong

I have already communicated with you on several occasions. By mistake, my artistic name appears as VideoBeta and is actually Video Beta. In fact, I already have music uploaded as Video Beta. I write to Spotofy and the only thing they do is answer me ...

  • Casual Listener
  • I have already communicated with you on several occasions. By mistake, my artistic name appears as VideoBeta and is actually Video Beta. In fact, I already have music uploaded as Video Beta. I write ...
  • Katerina
  • Spotify Legend
  • 793 Views
  • 3 replies
  • 0 likes
  • Error
    Error 412
    name
    wrong
  • 793 Views
  • 3 replies
  • 0 likes

Playlists synced but "Songs" not synced

PlanPremiumCountry SingaporeDeviceCustom PC, Huawei P9+Operating SystemWindows 7 Ultimate x64, Android Oreo My Question or Issue Songs saved and added to playlists on Android are synced in individual playlists but not in the main "Songs" list in the ...

  • Newbie
  • Plan Premium Country  Singapore Device Custom PC, Huawei P9+ Operating System Windows 7 Ultimate x64, Android Oreo   My Question or Issue  Songs saved and added to playlists ...
  • OneByBoo
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Lots of songs won't play!

PlanFreeCountry CanadaDevicePCOperating System Windows 10My Question or Issue Spotify won't play like 70% of songs I try to play, this is becoming a pain in the neck. See attatched file for what I see when i try to play unplayable songs. There are lo...

  • Newbie
  • Plan Free Country  Canada Device PC Operating System   Windows 10 My Question or Issue  Spotify won't play like 70% of songs I try to play, this is becoming a pain in the nec...
  • AcousticGrover
  • Gig Goer
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Desktop Spotify basically broken

PlanFreeCountry USADeviceToshiba laptop, iPhone 7+Operating SystemWindows 10, iOS 12.1.4 My Question or Issue a few weeks ago, i noticed i was unable to play songs that i had never played before on spotify. it didn't matter if i was able to play them...

  • Newbie
  •   Plan Free Country  USA Device Toshiba laptop, iPhone 7+ Operating System Windows 10, iOS 12.1.4   My Question or Issue  a few weeks ago, i noticed i was unable to pla...
  • Mantisentil
  • Community Legend
  • 712 Views
  • 1 replies
  • 0 likes
  • 712 Views
  • 1 replies
  • 0 likes

no sound during playback

My Question or Issuewhen i try playing tracks on windows, both on Spotify web player and the downloaded app, it shows the progress bar moving but will not play sound. after another trial, it shows me "error: cannot play the current song." i've tried ...

  • Newbie
  • My Question or Issue when i try playing tracks on windows, both on Spotify web player and the downloaded app, it shows the progress bar moving but will not play sound. after another trial, it shows ...
  • A_Musicophile
  • Community Legend
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

nothing works

all of the songs are greyed out when i click on them they do not play. none of my playlists load tried uninstall reinstall didnt work

  • Newbie
  •   all of the songs are greyed out when i click on them they do not play.  none of my playlists load  tried uninstall reinstall didnt work   
  • A_Musicophile
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Desktop Overlay

PlanPremiumCountry USADeviceComputerOperating SystemWindows 10 My Question or IssueI recently installed a new SSD and installed windows 10 on it, and when I installed spotify, the desktop overlay disappeared, and I have no option to turn it back on. ...

  • Casual Listener
  • Plan Premium Country  USA Device Computer Operating System Windows 10   My Question or Issue I recently installed a new SSD and installed windows 10 on it, and when I installed sp...
  • timmappa
  • Casual Listener
  • 1934 Views
  • 2 replies
  • 0 likes
  • Desktop overlay
    Windows 10
  • 1934 Views
  • 2 replies
  • 0 likes