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Spotify app keeps skipping for no reason

Spotify app keeps skipping for no reason

 

Plan

Free

Country

Australia

Device

Custom Computer

Operating System

Windows 10

 

My Question or Issue

My Spotify app keeps skipping songs extremely quickly for no reason and I have restarted the app, reinstalled it multiple times, looked for solutions around the Spotify community but unfortunately, all of them don't work. 

 

Is there any way that I am able to fix this? Thanks!

Reply
2 Replies

Hi @WillianaXu, thanks for writing.

 

Do you have any headphones or speakers connected to your computer?

 

Anyway, since reinstalling the Spotify Desktop App didn't help, I suggest that you turn off Hardware Acceleration (3-dots top left -> View -> Hardware Acceleration unchecked).

 

If the issue still persists, it might be a driver or Windows system process conflicting with the Spotify app. You can try updating your drivers to see if it fixes the issue.

 

Let me know how it goes!

BittencourtSpotify Star
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Note: I'm not a Spotify employee.

Hey @WillianaXu,

 

Just jumping in to ask you something while you try what @Bittencourt sensibly suggested.

 

Would you mind letting us know exactly what you tried so far to find a solution?

 

This will help us look into what you're reporting in greater detail. 

 

We're looking forward to your update! 

Mario Moderator
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