Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Wednesday
notworking117
Casual Listener
81819 Views
81 replies
27 likes

81819 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
Lanciano007
Gig Goer
94888 Views
289 replies
22 likes

94888 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6748 Views
1 replies
6 likes

6748 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147373 Views
0 replies
26 likes
Mac
Windows

147373 Views
0 replies
26 likes

Static mid song during playlist

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueDidn't know if other where having the same problem, but while I am listening to music mid song, static will just start blaring through the speakers. I'm on a Window...

Adriana87
Newbie
Plan Free/Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Didn't know if other where having the same problem, but while I am listening to music mi...
2020-01-09 4:06:34 AM
2020-01-09 2:11:52 PM
Sebasty
Community Legend
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

Spotify Connect No Longer Works

PlanPremiumCountryUSADevicePC, Samsung Galaxy S9Operating SystemAndroid Pie, Windows 10 My Question or IssueIn late December, Spotify connect stopped working between my desktop and phone; I would have the program open in both devices but Spotify conn...

Wjll
Casual Listener
Plan Premium Country USA Device PC, Samsung Galaxy S9 Operating System Android Pie, Windows 10 My Question or Issue In late December, Spotify connect stopped working between ...
2020-01-09 3:59:22 AM
2020-01-09 1:44:21 PM
OneByBoo
Roadie
800 Views
1 replies
0 likes
Troubleshooting

800 Views
1 replies
0 likes

Solved!! Unable to change profile my picture

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueI've tried to change my profile picture using the Spotify desktop app, the "change" button did appear and I uploaded a picture normally but then I checked again my pro...

MahmoudMa
Casual Listener
Plan Premium Country Italy Device Desktop Operating System Windows 10 My Question or Issue I've tried to change my profile picture using the Spotify desktop app, the "change" button ...
2020-01-08 10:11:02 PM
2020-01-09 12:13:03 PM
MahmoudMa
Casual Listener
757 Views
2 replies
0 likes

757 Views
2 replies
0 likes

Superuser Contribution Songs Randomly Pausing Online Mode

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueSongs will randomly pause every few moments whether or not I am in the app or in another window. I have already tried reinstalling Spotify, signing out of all devices, and upd...

ophlee
Regular
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Songs will randomly pause every few moments whether or not I am in the app or in another window. I have al...
2019-10-30 7:39:07 AM
2020-01-09 12:01:52 PM
Peter
Spotify Legend
970 Views
3 replies
1 likes

970 Views
3 replies
1 likes

Superuser Contribution Playback pausing in Windows Store (UWP) App

PlanFreeCountryUnited StatesDeviceSurface Pro 3Operating SystemWindows 10 My Question or Issue Sometimes playback will "freeze" when or after ads are played. Pressing the Play/Pause button a few times will sometimes resume playback but when that does...

Gurglemuf
Gig Goer
Plan Free Country United States Device Surface Pro 3 Operating System Windows 10 My Question or Issue Sometimes playback will "freeze" when or after ads are played. Pressing th...
2019-12-29 4:23:43 AM
2020-01-09 11:57:12 AM
Peter
Spotify Legend
700 Views
1 replies
0 likes
pausing
playback
uwp
Windows
Windows Store

700 Views
1 replies
0 likes

Superuser Contribution Musics stops after X seconds

PlanPremium - FamilyCountryBelgiumDeviceWindows HP Operating SystemWindows 10 My Question or IssueThe music on my Spotify app stops playing every couple of seconds. I tried different solutions already, changing the cache folder, trying to find anythi...

MatthiasB
Visitor
Plan Premium - Family Country Belgium Device Windows HP Operating System Windows 10 My Question or Issue The music on my Spotify app stops playing every couple of seconds. I tr...
2019-12-27 9:44:48 AM
2020-01-09 11:34:36 AM
Peter
Spotify Legend
879 Views
1 replies
0 likes

879 Views
1 replies
0 likes

Superuser Contribution Desktop Spotify STOPPED WORKING for Windows 7 ???

PlanPremiumCountryBrazilDeviceDesktop WindowsOperating SystemWindows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instances o...

YellowCalx333
Casual Listener
Plan Premium Country Brazil Device Desktop Windows Operating System Windows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basi...
2019-12-26 11:39:23 PM
2020-01-09 11:27:43 AM
Peter
Spotify Legend
623 Views
1 replies
1 likes
Desktop Windows
freeze
Windows 7

623 Views
1 replies
1 likes

Superuser Contribution Spotify Windows 7 wont play and get's unresponsive

PlanPremiumCountryBrazilDeviceDesktop / PCOperating SystemWindows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k My Question or Issue It started one or two days ago, after clicking on PLAY, all clicks on Spotify software are ignored, nothing happens. No a...

luizbossoi
Regular
Plan Premium Country Brazil Device Desktop / PC Operating System Windows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k My Question or Issue It started one or two days ago, after ...
2019-12-24 1:41:47 PM
2020-01-09 11:27:07 AM
Peter
Spotify Legend
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

Superuser Contribution Problem with the windows app

Hello, I´m having a problem to log in with the windows app of Spotify.I received a message that says that the firewall is blocking spotify, and that I should try to change the proxy configuration, how could I do that?

roureta
Casual Listener
Hello, I´m having a problem to log in with the windows app of Spotify.I received a message that says that the firewall is blocking spotify, and that I should try to change the proxy configurati...
2019-12-20 12:40:05 AM
2020-01-09 11:23:41 AM
Peter
Spotify Legend
529 Views
3 replies
0 likes

529 Views
3 replies
0 likes

Superuser Contribution Windows 10 Perfomance Issues

Help please! : Hi. Everytime when i boot up my computer, the spotify desktop application makes my computer Lag. Any suggestions? Plz Respond!

vanilla1
Visitor
Help please! : Hi. Everytime when i boot up my computer, the spotify desktop application makes my computer Lag. Any suggestions? Plz Respond!
2019-12-26 6:39:54 PM
2020-01-09 11:21:32 AM
Peter
Spotify Legend
409 Views
1 replies
0 likes

409 Views
1 replies
0 likes

Superuser Contribution How to access another user's playlist in the Desktop App

I am using Spotify desktop in Windows 7 (Yeah, I know... I'm upgrading to Windows 10 soon). How can I find another person's playlist? They've e-mailed me a link, but I don't know what to do with it in the desktop app... Also, is the desktop app free ...

Erin_Baxter
Music Fan
I am using Spotify desktop in Windows 7 (Yeah, I know... I'm upgrading to Windows 10 soon). How can I find another person's playlist? They've e-mailed me a link, but I don't know what to do ...
2019-12-26 5:12:43 AM
2020-01-09 10:59:11 AM
Peter
Spotify Legend
656 Views
3 replies
0 likes

656 Views
3 replies
0 likes

Superuser Contribution [bug] Spotify Desktop crashes when the screen is back on (after off in battersaving mode)

Hi all, does anyone familiar with the bug that when spotify is running on the background of the laptop playing music while the screen is off (when the laptop is unplugged), and when the screen is back on (if moving the mouse or something) spotify cra...

Gabrielalon
Casual Listener
Hi all, does anyone familiar with the bug that when spotify is running on the background of the laptop playing music while the screen is off (when the laptop is unplugged), and when the scre...
2019-12-23 7:53:38 PM
2020-01-09 10:51:20 AM
Peter
Spotify Legend
408 Views
2 replies
0 likes

408 Views
2 replies
0 likes

Superuser Contribution Upload local playlists

premium plantrying to get local music & playlists on my phonei can get local music (but not playlists) from shared drive on my windows desktop spotify appi cannot get playlists uploaded to spotify - how to do that?i don't see my local music (that i s...

iwjgpli8-_ln
Casual Listener
premium plan trying to get local music & playlists on my phone i can get local music (but not playlists) from shared drive on my windows desktop spotify app i cannot get playlists uploaded to ...
2019-12-19 5:00:25 PM
2020-01-09 9:51:54 AM
Peter
Spotify Legend
428 Views
3 replies
0 likes

428 Views
3 replies
0 likes

Superuser Contribution artist page not working on win 10 (bug)

Premiumusawin 10 64 bitlong time user, LONG time problem i have been having this problem for a long time.i have restated 100s of times.(both) Reinstalled spodfy.exe and spodfy.uwp apps. i have cleared all sopdfy data (app data, user data, local and r...

wheezs
Casual Listener
Premium usa win 10 64 bit long time user, LONG time problem i have been having this problem for a long time. i have restated 100s of ti...
2019-12-24 4:33:05 PM
2020-01-09 9:37:07 AM
Peter
Spotify Legend
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

Superuser Contribution Freezes up during commercials

PlanFreeCountryUSADevicelaptopOperating systemWindows 8 My Question or IssueSpotify freezes only during commercials. Is there a fix?

stroberts3
Casual Listener
Plan Free Country USA Device laptop Operating system Windows 8 My Question or Issue Spotify freezes only during commercials. Is there a fix?
2019-12-24 3:27:12 PM
2020-01-09 9:32:14 AM
Peter
Spotify Legend
555 Views
1 replies
0 likes

555 Views
1 replies
0 likes

Superuser Contribution Spotify offline despite working wifi connection

PlanPremiumCountry DeviceAsus NotebookOperating SystemWindows 7 My Question or Issue Hello, after the update to version 1.1.18.611.g9cc9bdc9, Spotify is stuck to offline (the offline mode is disabled from the settings menu) and doesn't connect to the...

amechan84
Casual Listener
Plan Premium Country Device Asus Notebook Operating System Windows 7 My Question or Issue Hello, after the update to version 1.1.18.611.g9cc9bdc9, Spotify is s...
2019-11-30 2:53:22 PM
2020-01-09 9:25:50 AM
Peter
Spotify Legend
662 Views
4 replies
2 likes

662 Views
4 replies
2 likes

Superuser Contribution Can't Play Music In 2 Locations On My Echo Dot

I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I start mine it kicks her off. Is there a way we can...

robtjack2782
Visitor
I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I...
2019-12-23 9:39:09 PM
2020-01-09 9:16:27 AM
Peter
Spotify Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Spotify will not play on desktop computer

PlanPremiumCountryUSDeviceDell PCOperating SystemWindows 10 My Question or IssueI am unable to play music in the spotify app or the web player. It works fine on my android phone. I press play and nothing happens. I have tried restarting with the same...

hudsongk
Newbie
Plan Premium Country US Device Dell PC Operating System Windows 10 My Question or Issue I am unable to play music in the spotify app or the web player. It works fine on my an...
2020-01-08 3:52:09 PM
2020-01-09 7:19:05 AM
OneByBoo
Roadie
523 Views
1 replies
0 likes

523 Views
1 replies
0 likes

Superuser Contribution Spotify Won't Change Profile Picture

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueI have been trying to change my profile picture on Spotify and it will not change or update. When I "change" my profile picture it shows the image at first, but then imme...

cyberkittay
Visitor
Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue I have been trying to change my profile picture on Spotify and it will not change or update. W...
2019-12-16 8:14:18 AM
2020-01-09 6:11:14 AM
playlistsunite
Regular
653 Views
2 replies
0 likes
Desktop
profile picture
Windows 10

653 Views
2 replies
0 likes

Solved!!Superuser Contribution Profile Picture

Hello. I was have been trying to change my profile pictue on my spotify account but it refuses to change. It goes back to spotify's standard one. Why is that and how can I fix it?PlanPremium DevicePC, Windows

LordMenace
Regular
Hello. I was have been trying to change my profile pictue on my spotify account but it refuses to change. It goes back to spotify's standard one. Why is that and how can I fix it? Plan Premium &nb...
2019-12-18 3:06:31 PM
2020-01-09 6:09:35 AM
playlistsunite
Regular
741 Views
2 replies
0 likes

741 Views
2 replies
0 likes

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