Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
116920 Views
82 replies
27 likes

116920 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112722 Views
291 replies
22 likes

112722 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8823 Views
1 replies
6 likes

8823 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149813 Views
0 replies
26 likes
Mac
Windows

149813 Views
0 replies
26 likes

Spotify on computer doesn't play songs any more

PlanPremiumCountryAustriaDeviceOnePlus 7 ProOperating SystemWindows 10 Home My Question or IssueIf i just want to start one song, a pop-up comes up with the message "Spotify currently cannot play this. If the file is on the computer, you can import i...

clemi__
Casual Listener
Plan Premium Country Austria Device OnePlus 7 Pro Operating System Windows 10 Home My Question or Issue If i just want to start one song, a pop-up comes up with the message "...
2020-01-29 8:46:32 PM
2020-01-31 4:47:45 PM
clemi__
Casual Listener
739 Views
6 replies
1 likes

739 Views
6 replies
1 likes

wont connect my account on 2 devices

PlanFreeCountryUKDeviceiPhone 7 plus and hp laptopOperating SystemIOS 13 and windows 10 My Question or Issuei recently reset my laptop and have downloaded spotify again onto my desktop. the mobile app is linked to my Facebook account so i tried loggi...

user-removed
Visitor
Plan Free Country UK Device iPhone 7 plus and hp laptop Operating System IOS 13 and windows 10 My Question or Issue i recently reset my laptop and have downloaded spotify again onto ...
2020-01-29 7:29:35 PM
2020-01-31 9:01:39 AM
OneByBoo
Roadie
915 Views
1 replies
0 likes
Facebook
laptop

915 Views
1 replies
0 likes

Superuser Contribution Spotify home page not loading and here is what I see instead

When I try to get to spotify.com, here is what I get ... screen shot attached. I am located near Houston, TX. I use Windstream for ISP and Windows 10 Home OS. I have tried using Firefox, Edge, and Chrome on different devices attached to my home netwo...

cricketlover
Newbie
When I try to get to spotify.com, here is what I get ... screen shot attached. I am located near Houston, TX. I use Windstream for ISP and Windows 10 Home OS. I have tried using Firefox, Edg...
2018-01-22 4:52:52 PM
2020-01-31 8:42:56 AM
Katerina
Spotify Legend
4422 Views
7 replies
1 likes

4422 Views
7 replies
1 likes

Same Ads

Free VersionUnited StatesPCWindows 10----------------------------------------I finally found how to submit a problem... so here goes... (I would like to clarify, since I use an ad blocker I am not getting the normal ads you click on, just the sound o...

XenonLight
Casual Listener
Free Version United States PC Windows 10 ---------------------------------------- I finally found how to submit a problem... so here goes... (I would like to clarify, s...
2019-12-02 8:28:26 PM
2020-01-31 6:39:11 AM
Jayeen
Casual Listener
744 Views
1 replies
4 likes

744 Views
1 replies
4 likes

Can´t play this song\Error Code 17 Firewall Blocking

Plan: PremiumCountry: Dominican Republic DeviceHP Laptop PavillionOperating SystemWindows 10 Hi,All was working fine, but one day my spotify stopped working. it was showing me an error after 5 sec playing a song. "this song can not be played". Also s...

7t0rcn5_k-bx4
Casual Listener
Plan: Premium Country: Dominican Republic Device HP Laptop Pavillion Operating System Windows 10 Hi, All was working fine, but one day my spotify stopped working. it was s...
2020-01-20 12:02:56 AM
2020-01-30 8:59:45 PM
7t0rcn5_k-bx4
Casual Listener
837 Views
2 replies
0 likes

837 Views
2 replies
0 likes

Superuser Contribution Spotify started once and never started again !

Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears.i've tried everything from the other topics and nothing changed... PlanPremiumOperating SystemWindows 10 ( 1903 )

elindra78
Visitor
Spotify started once after i installed it, and it doesn't starts again, i tried re-installing it again and same problem appears. i've tried everything from the other topics and nothing changed... &...
2020-01-26 4:49:11 PM
2020-01-30 10:40:59 AM
Mario
Spotify Legend
439 Views
1 replies
2 likes

439 Views
1 replies
2 likes

Clicking on song in windows 10 app player results in the different songs shown in my playlist.

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueWhen I play a song in one of my playlist and click on the picture shown while playing the song, it shows me the wrong song in my playlist. This happens when the playl...

RockPieter
Newbie
Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue When I play a song in one of my playlist and click on the picture shown while playing the ...
2020-01-28 12:55:17 AM
437 Views
0 replies
0 likes
bugs

437 Views
0 replies
0 likes

Superuser Contribution Não é possível tocar a música atual

PlanPremiumCountryBrasilOperating SystemWindows 10 My Question or IssueSempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7 segundos e para e logo após aparece o seguinte erro: "Não é possível tocar a mú...

mesquitawrm
Casual Listener
Plan Premium Country Brasil Operating System Windows 10 My Question or Issue Sempre que tento executar uma música no spotfy instalado em meu computador a música executa por 5-7...
2019-07-08 3:46:58 PM
2020-01-28 9:39:39 PM
Bittencourt
Spotify Star
7695 Views
16 replies
0 likes

7695 Views
16 replies
0 likes

have to keep reinstalling app to be able to play music

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't play any music for more than a few seconds. When I reinstall the spotify app it works perfectly until I shut down my computer. When I re-start it and log back into...

shirley100
Casual Listener
Plan Premium Country UK Device Laptop Operating System Windows 10 My Question or Issue I can't play any music for more than a few seconds. When I reinstall the spotify app it works p...
2020-01-28 4:23:33 PM
2020-01-28 9:36:00 PM
shirley100
Casual Listener
1084 Views
2 replies
1 likes

1084 Views
2 replies
1 likes

Solved!! Low Frame Rate with Desktop App

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueRecently I've done a clean uninstall of Spotify because it was taking up a large amount of space on my drive and then reinstalled it. Since then, I've been getting lo...

tshum
Regular
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue Recently I've done a clean uninstall of Spotify because it was taking up a large amount of...
2018-11-27 6:20:07 AM
2020-01-28 4:04:35 PM
samdief
Newbie
49372 Views
24 replies
8 likes

49372 Views
24 replies
8 likes

Spotify stops responding when I try to play a song

PlanFreeCountryBrazilDevicePOSITIVO MASTER D10Operating SystemWindows 7 Professional My Question or IssueWhen I open the Spotify Desktop application, it works normally and I can browse through playlists and menus, but once I try to play a song, the s...

brunnoalmeyda_
Casual Listener
Plan Free Country Brazil Device POSITIVO MASTER D10 Operating System Windows 7 Professional My Question or Issue When I open the Spotify Desktop application, it works normally and I ...
2020-01-27 6:18:44 PM
2020-01-27 10:48:25 PM
brunnoalmeyda_
Casual Listener
512 Views
2 replies
0 likes

512 Views
2 replies
0 likes

Solved!!Superuser Contribution Cannot reinstall Spotify - Windows 10

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueI was having problems with speakers disappearing from Spotify, so following the advice I read here, I decided to uninstall the Spotify app from my compute...

JohnS43
Music Fan
Plan Premium Country United States Device Dell Desktop Operating System Windows 10 My Question or Issue I was having problems with speakers disappearing from Spotify, so following th...
2020-01-26 5:50:06 AM
2020-01-27 6:08:50 PM
JohnS43
Music Fan
4538 Views
6 replies
0 likes

4538 Views
6 replies
0 likes

Spotify won't open - Windows 10 - App or exe version

PlanPremiumCountryU.K.DeviceDell Latitude 5580Operating SystemWindows 10 Enterprise v1909 (OS Build 18363.592) My Question or IssueSpotify won't open on my laptop regardless of whether it is the app version via Microsoft Store or the downloadable Win...

Pheeal
Music Fan
Plan Premium Country U.K. Device Dell Latitude 5580 Operating System Windows 10 Enterprise v1909 (OS Build 18363.592) My Question or Issue Spotify won't open on my laptop regardless ...
2020-01-27 3:11:47 PM
523 Views
0 replies
0 likes

523 Views
0 replies
0 likes

Windows 10 app crashes upon launch

Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and then it crashes again and so on. Is there a fix for it...

Fra_V
Casual Listener
Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and the...
2020-01-27 10:56:39 AM
468 Views
0 replies
6 likes

468 Views
0 replies
6 likes

Some (not all) local files are missing

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi all. I've noticed recently that some (but not all) of my local files are missing from my playlists. They're not available in the list of local files either, despit...

kemenios
Visitor
Plan Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue Hi all. I've noticed recently that some (but not all) of my local files are missing from m...
2020-01-27 5:29:34 AM
362 Views
0 replies
0 likes

362 Views
0 replies
0 likes

Superuser Contribution Wont post my playlist on music sharing :(

So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again." The only issue is the playlist URlI've tried:spotify:playlist:6gKFDsWOJEzCssnXt7rhpw"spotify:pla...

ClayL
Casual Listener
So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again." The only issue is the playlist URl ...
2020-01-25 7:07:51 PM
2020-01-26 12:34:21 PM
Mario
Spotify Legend
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

Solved!! I can't post my Playlist on "Playlist Exchange"

Hello I want to post my playlist in the "Playlist Exchange" but I alway get the message:"You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange" The links I tried:spotify:playlist:17Am1okFR5AKecaNtrNibf&https://open.sp...

InfiniteRcrds
Casual Listener
Hello 🙂 I want to post my playlist in the "Playlist Exchange" but I alway get the message: "You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange" The l...
2020-01-25 2:30:35 PM
2020-01-25 6:40:11 PM
AdamDamon
Spotify Star
842 Views
1 replies
0 likes
Playlist Exchange

842 Views
1 replies
0 likes

Chinese display BUG

PlanPremiumCountryTaiwanOperating SystemWindows 10 My Question or IssueThe text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this issue ASAP!!!

changkenyu
Visitor
Plan Premium Country Taiwan Operating System Windows 10 My Question or Issue The text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this is...
2020-01-25 5:17:16 PM
400 Views
0 replies
0 likes
bug

400 Views
0 replies
0 likes

Spotify skips songs and doesn't even play them

Spotify skips songs and doesn't play em . I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service , even tried rebooting the system and updating the windows and drivers (also reinstalled the audio drivers)....

ArfenielRivian
Visitor
Spotify skips songs and doesn't play em . I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service , even tried rebooting the system and updati...
2020-01-25 4:00:06 PM
346 Views
0 replies
0 likes
Bugs issues

346 Views
0 replies
0 likes

Friend's activity not showing

friend's activity doesn't show up even after i've zoom out till the maxPlanPremiumCountry: Malaysia DeviceAcer Aspire OneOperating SystemWindows 7 ultimate My Question or IssueHow can I solve this issue? My friend's activity won't show up even after ...

indra7
Visitor
friend's activity doesn't show up even after i've zoom out till the max Plan Premium Country: Malaysia Device Acer Aspire One Operating System Windows 7 ultimate My Question o...
2020-01-25 11:03:54 AM
402 Views
0 replies
0 likes

402 Views
0 replies
0 likes

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