Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23278 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
904889 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45141 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFreeCountryUnited StatesDeviceDesktop (Windows)Operating System(Windows 10) My Question or IssueThe Spotify desktop app is refusing to open, every time I try opening it, it closes out of the app or displays a message saying "Warning: The Spotify ...
Plan Free Country United States Device Desktop (Windows) Operating System (Windows 10) My Question or Issue The Spotify desktop app is refusing to open, every time I try open...
Roadie
1383 Views
1 replies
0 likes
Operating SystemWindows 10 (I think the Android app is the same, and I assume it's the same on the web player and iPhone) My Question or IssueNote: I already have Autoplay disabled. The existing and desired behavior I describe below is only for when ...
Operating System Windows 10 (I think the Android app is the same, and I assume it's the same on the web player and iPhone) My Question or Issue Note: I already have Autoplay disabled. The ...
Not applicable
1318 Views
2 replies
0 likes
PlanPremiumSweden DevicePCOperating SystemWindows 10 My Question or IssueHow can I switch betwen this two buttons without using the mouse?
Plan Premium Sweden Device PC Operating System Windows 10 My Question or Issue How can I switch betwen this two buttons without using the mouse?
Moderator
708 Views
1 replies
0 likes
Plan : PremiumCountry : FRAOperating System : Windows 10My Question or Issue * open a File Explorer* select a file or a directory* press on F2> Spotify Volume Control widget opens> Expected result : rename file in File ExplorerF2 is a widely used sho...
Plan : Premium Country : FRA Operating System : Windows 10 My Question or Issue * open a File Explorer * select a file or a directory * press on F2 > Spotify Volume Control widget...
662 Views
0 replies
0 likes
PlanPremiumCountryIrelandDeviceLenovo LaptopOperating SystemWindows 10 Downloads not showing up across Windows UsersMy laptop has three users on it: my personal account, the account I use for college, and a family account. I downloaded my three playl...
Plan Premium Country Ireland Device Lenovo Laptop Operating System Windows 10 Downloads not showing up across Windows Users My laptop has three users on it: my personal account, the ...
320 Views
0 replies
0 likes
PlanPremiumCountryFIDeviceComputerOperating SystemWindows 7 pro 64 SPOTIFY: 1.1.26.501.gbe11e53b My Question or IssueWhen adding songs to a playlist from QUE, including Now Playing track, spotify adds these songs (now playing and que) AND all the son...
Plan Premium Country FI Device Computer Operating System Windows 7 pro 64 SPOTIFY: 1.1.26.501.gbe11e53b My Question or Issue When adding songs to a playlist from QUE...
369 Views
0 replies
0 likes
PlanFreeCountry DevicePcOperating SystemWindows My Question or IssueQueue and Chronology don't work when I use the app from the Pc. A news from this morning, I don't know why. My profile looks like dead.
Plan Free Country Device Pc Operating System Windows My Question or Issue Queue and Chronology don't work when I use the app from the Pc. A news from this morning, I d...
Spotify Legend
720 Views
1 replies
0 likes
I noticed a song playing with Explicit content on my Family plan (Down- Jay Sean Cover, Breathe Carolina, Punk Goes Pop album), went to report it and the "Report Explicit Content" option is missing. I did some googling and thought maybe it was just t...
I noticed a song playing with Explicit content on my Family plan (Down- Jay Sean Cover, Breathe Carolina, Punk Goes Pop album), went to report it and the "Report Explicit Content" option is missing. ...
624 Views
0 replies
0 likes
At some point, presumably due to an update, the Artists section under Your Library stopped displaying all the artists whose music I have saved, and now only those I have followed appear. Furthermore, when I now click on those artists I am taken to th...
At some point, presumably due to an update, the Artists section under Your Library stopped displaying all the artists whose music I have saved, and now only those I have followed appear. Fur...
Casual Listener
47963 Views
61 replies
67 likes
Hi, PlanPremiumCountryNetherlands DeviceNokia 6 and Windows 10 My IssueThe landline internet is down so I'm using internet over USB to my Nokia 6.0. I can game, use you tube and post on this forum. Spotify on the other hand denies there is a working ...
Hi, Plan Premium Country Netherlands Device Nokia 6 and Windows 10 My Issue The landline internet is down so I'm using internet over USB to my Nokia 6.0. I can game, u...
Music Fan
843 Views
1 replies
1 likes
PlanPremiumCountry DeviceBoth on my pc, laptop and iphone 8Operating SystemEverything is up to date My Question or IssueI get to play about 20 seconds. Sometimes more and sometimes less. And then my music just stops until I got hit the play button ag...
Plan Premium Country Device Both on my pc, laptop and iphone 8 Operating System Everything is up to date My Question or Issue I get to play about 20 seconds. Sometimes more an...
Spotify Legend
593 Views
1 replies
0 likes
Hey, i found a bug in Spotify desktop (Windows 10). If i play music on another device (Amazon Alexa in my case), the in Windows 10 integrated music control is not updating/changing song name and image (Changing and stopping the song is working). You ...
Hey, i found a bug in Spotify desktop (Windows 10). If i play music on another device (Amazon Alexa in my case), the in Windows 10 integrated music control is not updating/changing song...
909 Views
0 replies
2 likes
PlanPremiumCountryCzech RepublicDeviceLenovo Yoga C740-15IMLOperating SystemWindows 10 My Question or IssueI've been using Spotify Premium on my PC for almost 4 months without any issues, but couple days ago it just stopped working. I didn't do any u...
Plan Premium Country Czech Republic Device Lenovo Yoga C740-15IML Operating System Windows 10 My Question or Issue I've been using Spotify Premium on my PC for almost 4 months withou...
Composer
2472 Views
3 replies
0 likes
Hello,to connect my JBL-headphones by bluetooth to my laptop runs pretty well, except when playing Spotify. How can this bee the case? As said, without any problems I can hear YouTube videos or whatever. But when I start Spotify than it does not work...
Hello, to connect my JBL-headphones by bluetooth to my laptop runs pretty well, except when playing Spotify. How can this bee the case? As said, without any problems I can hear YouTube videos o...
795 Views
0 replies
3 likes
My new Release Radar from today has 199 songs - why, and anyone else with more than the usual 30 tracks? Is it a test rollout for random users?
My new Release Radar from today has 199 songs - why, and anyone else with more than the usual 30 tracks? Is it a test rollout for random users?
Roadie
2038 Views
4 replies
1 likes
PlanPremium (Family)CountrySingaporeDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify's web player at work where we have high speed wifi 24/7, however the songs on my playlist stop in-between songs all the time, and I have to ...
Plan Premium (Family) Country Singapore Device Desktop Operating System Windows 10 My Question or Issue I use Spotify's web player at work where we have high speed wifi 24/7, however...
Regular
2540 Views
2 replies
0 likes
Bonjour,depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy.J'ai un compte family qui fonctionne parfaitement sur mon pc a la maison, tele, smartphone.Sur mon pc au bureau (windows), le ...
Bonjour, depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy. J'ai un compte family qui fonctionne parfaitement sur mon pc a la mai...
Casual Listener
8998 Views
3 replies
1 likes
Plan - PremiumCountry - CanadaDevice - Lenovo M900x TinyOperating System - Windows 10, latest version, fully updated My Question or Issue - I use an MS Comfort Curve 2000 v1.0 keyboard and the forward / back media keys will not work with the Win 10 a...
Plan - Premium Country - Canada Device - Lenovo M900x Tiny Operating System - Windows 10, latest version, fully updated My Question or Issue - I use an MS Comfort Curve 2000 v1.0 key...
Casual Listener
1064 Views
2 replies
0 likes
One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?! Problem:I was presented with a situation this morning where Spotify desktop was displaying the cannot connect error du...
One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?! Problem: I was presented with a situation this morning wh...
1418 Views
0 replies
0 likes
Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. I can't do that?
Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. ...
Spotify Legend
547 Views
1 replies
0 likes
