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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84131 Views

40 replies

68 likes

  • 84131 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798051 Views

505 replies

64 likes

  • 798051 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24478 Views

26 replies

7 likes

  • 24478 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3098 Views

0 replies

4 likes

  • 3098 Views
  • 0 replies
  • 4 likes

Superuser Contribution [Desktop] Shuffle/repeat setting reset after update

Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I update Spotify desktop application, the updated Spotify desktop will reset my account Shuffle...

Regular

Plan Premium Country Singapore   Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c   My Question or Issue Whenever I up...

Xenia

Moderator

1220 Views

2 replies

0 likes

Desktop Windows
Issues
  • 1220 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Error Code 4

PlanPremiumCountryUSADevicePCOperating SystemWindows 1My Question or IssueSince Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethernet and wifi connection. I’ve tested it on both the Windows store ap...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 1 My Question or Issue Since Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethe...

Petya

Community Legend

2244 Views

3 replies

2 likes

  • 2244 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution No Internet connection (Error code 4)

PlanPremiumOperating SystemWindows 10 My Question or IssueHelo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it work.

Visitor

Plan Premium Operating System Windows 10   My Question or Issue Helo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it wo...

Petya

Community Legend

1410 Views

1 replies

1 likes

  • 1410 Views
  • 1 replies
  • 1 likes

Superuser Contribution Search friends problem

PlanPremiumCountryChileDeviceHPOperating SystemWindows 10 My Question or IssueYou can no longer search on Spotify for Facebook friends, please fix it.Same problem for Web player and Spotify on Windows.

Newbie

Plan Premium Country Chile Device HP Operating System Windows 10   My Question or Issue You can no longer search on Spotify for Facebook friends, please fix it. Same problem for Web p...

Petya

Community Legend

584 Views

1 replies

0 likes

Friends
Search
  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotfy doesn't update

PlanFree/Premium premium on other account. this one freeCountryusaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17Operating System(iOS 10, Android Oreo, Windows 10,etc.) windows 10 My Question or Issuespotify does not upda...

Music Fan

Plan Free/Premium premium on other account. this one free Country usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17 Operating System (iOS 10, Android Oreo,...

Petya

Community Legend

716 Views

2 replies

0 likes

  • 716 Views
  • 2 replies
  • 0 likes

Superuser Contribution Stuck in "offline" mode

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueThe spotify application is stuck in offline mode, I've tried reinstalling. I've deleted and created new rules for my firewall, and I can play on the web player. The interest...

Newbie

Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue The spotify application is stuck in offline mode, I've tried reinstalling. I've deleted an...

Mario

Spotify Legend

951 Views

1 replies

0 likes

  • 951 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can I not sort from recently added on Windows like I can on iOS?

Why can I not sort from recently added on Windows like I can on iOS? PlanPremium CountryUSA DeviceWindows, iOSOperating SystemWindows 10, iOS 13 My Question or IssueWhy can I not sort from recently added on Windows like I can on iOS?

Newbie

Why can I not sort from recently added on Windows like I can on iOS?   Plan Premium   Country USA   Device Windows, iOS Operating System Windows 10, iOS 13   My Quest...

Mario

Spotify Legend

447 Views

1 replies

1 likes

  • 447 Views
  • 1 replies
  • 1 likes

Daily updates?

PlanPremium (family)CountryUK DeviceA PCOperating SystemWindows 10,etc My Question or IssueSpotify has an update available most mornings. I use 3 W10 PCs throughout the working day so over the course of a working week it feels like I am updating spot...

Newbie

Plan Premium (family) Country UK   Device A PC Operating System Windows 10,etc   My Question or Issue Spotify has an update available most mornings. I use 3 W10 PCs throughout ...

520 Views

0 replies

2 likes

  • 520 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify Keeps Playing Songs Not On My Playlist

PlanPremiumCountryUSAOperating System( Windows 10) My Question or Issueevery time I play a song from my playlist and when the song gets finished it skips to this chick -_- no matter what type of playlist on playing. I tried following the artist and u...

Gig Goer

Plan Premium Country USA Operating System ( Windows 10)   My Question or Issue every time I play a song from my playlist and when the song gets finished it skips to this chick -_- n...

Mario

Spotify Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scratched Record?

So I'm listening to music while drawing, when suddenly the song I'm listening to repeats a part a few times. It was like when there was a scratch in a record, and it just plays the last 2 seconds over and over. At first I thought I was crazy, but I q...

Casual Listener

So I'm listening to music while drawing, when suddenly the song I'm listening to repeats a part a few times. It was like when there was a scratch in a record, and it just plays the last 2 seconds ove...

Ivan

Spotify Legend

2134 Views

4 replies

0 likes

Windows
  • 2134 Views
  • 4 replies
  • 0 likes

"don't like" buton

PlanPremiumCountryCanadaDeviceComputer and iPhone 8Operating SystemWindows 10 and iOS 13 My Question or IssueWhy I can't dislike a song in the Windows and Iphone application. I can only like a song...?

Visitor

    Plan Premium Country Canada Device Computer and iPhone 8 Operating System Windows 10 and iOS 13   My Question or Issue Why I can't dislike a song in the Windows and Iph...

Emilia_8

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

individual songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehow can you add individual songs to ones Spotify account?

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue how can...

Emilia_8

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Other devices don't recognise my Spotify Desktop App

PlanPremiumCountryGermanyDeviceSelf-build PCOperating SystemWindows 10 Pro with newest updates My Question or IssueI noticed, that none of my other devices I use Spotify with are recognising my Spotify desktop app. I can't use Spotify Connect with my...

Casual Listener

Plan Premium Country Germany Device Self-build PC Operating System Windows 10 Pro with newest updates   My Question or Issue I noticed, that none of my other devices I use Spotify with...

Coppelius

Casual Listener

732 Views

1 replies

0 likes

Desktop
Windows
  • 732 Views
  • 1 replies
  • 0 likes

Song title language: English on the web app but native language on desktop

PlanPremiumCountryUK/GBDevicePC Windows 10Operating SystemWindows 10 My Question or IssueSong title language - English on the web app but native language on desktop?I have been listing to an album which contains Japanese music. When viewed on the Win...

Casual Listener

Plan Premium Country UK/GB Device PC Windows 10 Operating System Windows 10   My Question or Issue Song title language - English on the web app but native language on desktop? ...

865 Views

0 replies

2 likes

Desktop
language
  • 865 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify app keeps skipping for no reason

PlanFreeCountryAustraliaDeviceCustom ComputerOperating SystemWindows 10 My Question or IssueMy Spotify app keeps skipping songs extremely quickly for no reason and I have restarted the app, reinstalled it multiple times, looked for solutions around t...

Visitor

  Plan Free Country Australia Device Custom Computer Operating System Windows 10   My Question or Issue My Spotify app keeps skipping songs extremely quickly for no reason and I ...

Mario

Spotify Legend

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Image is not small enough for spotify playlist.

Every time I try to insert a photo onto my playlist, it says it is too small 300x300? And when I find a smaller one it still doesnt even work. I've tried a clean reinstall, and clear the appdata and restarting my laptop. It still doesn't work. someon...

Casual Listener

Every time I try to insert a photo onto my playlist, it says it is too small 300x300? And when I find a smaller one it still doesnt even work. I've tried a clean reinstall, and clear the appdata and ...

watermaloney

Casual Listener

1024 Views

2 replies

0 likes

  • 1024 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to play only liked songs in an album

PlanPremiumCountryCZDevicePCOperating SystemWindows 10 My Question or IssueHow do I play only liked songs in an album? Spotify removed option to remove songs from albums. There are many albums I've saved that contain both great and terrible songs at ...

Music Fan

  Plan Premium Country CZ Device PC Operating System Windows 10   My Question or Issue How do I play only liked songs in an album? Spotify removed option to remove songs fro...

Petya

Community Legend

8976 Views

8 replies

10 likes

  • 8976 Views
  • 8 replies
  • 10 likes

Clico para escutar qualquer música e não sai som.

Já desinstalei, instalei. Já reiniciei o computador, mas não consegue sair som. Pelo navegador funciona, mas pelo programa instalado no computador, não. Nas configurações arquivo system 32 não existe nem o spotify lá. Alguém poderia me ajudar?

Regular

Já desinstalei, instalei. Já reiniciei o computador, mas não consegue sair som. Pelo navegador funciona, mas pelo programa instalado no computador, não.  Nas configurações arquivo system 32 não...

496 Views

0 replies

1 likes

  • 496 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Play Music Bug

eNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryIDDevicePCOperating SystemWindows My Question or IssueWhen I try listening on my music at my playlist, suddenly T...

Casual Listener

eNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country ID Device PC Operating System Windows   My ...

valentin_moisa

Casual Listener

7999 Views

9 replies

2 likes

  • 7999 Views
  • 9 replies
  • 2 likes