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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81249 Views

40 replies

68 likes

  • 81249 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777269 Views

503 replies

64 likes

  • 777269 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18375 Views

19 replies

5 likes

  • 18375 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

  • 2807 Views
  • 0 replies
  • 4 likes

Superuser Contribution Content limitations on Spotify Commuity

CountryBelgiumDeviceAsus DesktopOperating SystemWindows 10 My Question or IssueOn the Spotify community page links to playlists or embedded audio are not shown which makes interaction pretty worthless. I tried this on Chrome, Edge and IE but the only...

Visitor

  Country Belgium Device Asus Desktop Operating System Windows 10   My Question or Issue On the Spotify community page links to playlists or embedded audio are not shown which make...

Petya

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Windows app freezes after opening

Same problem since yesterday. Tried every install method: appstore, offline, from site. Cleaned everthing as described. Ran program as administrator. Added stuff to shortcut targets as described for problems with video card drivers. Nothing worked. P...

Newbie

Same problem since yesterday. Tried every install method: appstore, offline, from site. Cleaned everthing as described. Ran program as administrator. Added stuff to shortcut targets as described for ...

Petya

Community Legend

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Problema com as Capas dos Álbuns - Desktop Windows

A versão para Desktop está com problema ao mostrar as capas dos álbuns, está cortando as mesmas, conforme imagem em anexo. PlanPremium CountryBrasil DeviceNotebook Dell Operating SystemWindows 10 My Question or IssuePreciso de suporte.

Casual Listener

A versão para Desktop está com problema ao mostrar as capas dos álbuns, está cortando as mesmas, conforme imagem em anexo.   Plan Premium   Country Brasil   Device Notebook De...

Bittencourt

Spotify Star

1428 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution After using Spotify app, the audio stops functioning on my laptop.

Plan: PremiumCountry: USADevice: ASUS Zenbook 14 UX433FN-BP8201T Notebook (purchased in Hong Kong)Operating System: Windows 10My Question or Issue: I downloaded and installed the Spotify app for Windows. I like to play music through the app when I us...

Casual Listener

Plan: Premium Country: USA Device: ASUS Zenbook 14 UX433FN-BP8201T Notebook (purchased in Hong Kong) Operating System: Windows 10 My Question or Issue: I downloaded and installed the Spotify app ...

alexwang90

Casual Listener

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't respond to commands after playing something, but doesn't crash

PlanPremiumCountryBrazilDevicePersonal ComputerOperating SystemWindows 7 My Question or IssueThe program works fine in every tab until you command it to play anything, then, it doesn't respond to any commands, the player either doesn't move out of 0:...

Casual Listener

Plan Premium Country Brazil Device Personal Computer Operating System Windows 7   My Question or Issue The program works fine in every tab until you command it to play anything, then, ...

Peter

Spotify Legend

1105 Views

3 replies

0 likes

  • 1105 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error on Windows 10, new install

PlanPremiumCountry UKDeviceDesktopOperating SystemWindows 10 My Question or IssueSee log file attached from when Spotify starts.I've recently updated to Windows 10 1909 and since the Windows update, and a fresh install of Spotify, its stopped working...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue See log file attached from when Spotify starts. I've recently updated to Windows 10 1909 a...

Peter

Spotify Legend

1222 Views

3 replies

1 likes

  • 1222 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Offline

Plan PremiumCountryAustraliaDevice(Google Pixel 3a) My Question or IssueI am unable to play Spotify when Im not connected to the wifi. Im on a paid plan, and I've checked offline isn't ticked in settings.I've cleared the cache, turned my phone on and...

Casual Listener

Plan  Premium Country Australia Device (Google Pixel 3a)   My Question or Issue I am unable to play Spotify when Im not connected to the wifi.   Im on a paid plan, and I've c...

Peter

Spotify Legend

1179 Views

3 replies

0 likes

  • 1179 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline while online, errorcode -4

PlanPremiumCountryNorwayOperating System Windows 10My Question or Issue Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seems to fix the issue. Issues are accouring on my office computer so there are v...

Casual Listener

Plan Premium Country Norway Operating System  Windows 10 My Question or Issue   Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seem...

Petya

Community Legend

4340 Views

20 replies

1 likes

  • 4340 Views
  • 20 replies
  • 1 likes

Superuser Contribution Spotify going offline after a few minutes with full internet access (Error code 4)

It only happens with my laptop, I have my desktop app and everything is working fine. Even in my phone, never had a problem with online. I've tried updating the app's proxy, logging out and in, reinstalling the app and the solution in this topic: htt...

Newbie

It only happens with my laptop, I have my desktop app and everything is working fine. Even in my phone, never had a problem with online. I've tried updating the app's proxy, logging out and in, reins...

Petya

Community Legend

1079 Views

3 replies

0 likes

  • 1079 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search filters with Umlaute

PlanPremiumCountryUSADevicePixel 3a/Desktop PCOperating SystemAndroid, Win 10 My Question or IssueSearching with Umlaute has wrong equivalncy with standard English letters (ö = o, ë = e, ä = a). See below screenshot, this makes searching for an artis...

Casual Listener

Plan Premium Country USA Device Pixel 3a/Desktop PC Operating System Android, Win 10   My Question or Issue Searching with Umlaute has wrong equivalncy with standard English letters (ö...

Peter

Spotify Legend

1119 Views

2 replies

0 likes

  • 1119 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows app doesn't respond to play/pause when controlling another device

Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any google home speakers, the app recognises that it's pl...

Newbie

Device is a surface book 2, running the latest microsoft store version of spotify. The app loads all my playlists when starting up, except for my liked songs. When playing songs on my phone or any go...

Ivan

Spotify Legend

1018 Views

1 replies

0 likes

liked songs
network
surface
wifi
Windows
Windows 10
  • 1018 Views
  • 1 replies
  • 0 likes

Superuser Contribution PC Connect

Hey,I have a Spotify account with my phone number and another with my email address. I would like to know whether I can use my phone number to connect with my PC Spotify without having to switch accounts all the time. The laptop has my email address ...

Visitor

Hey, I have a Spotify account with my phone number and another with my email address. I would like to know whether I can use my phone number to connect with my PC Spotify without having to switch ac...

Ivan

Spotify Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Shuffle/repeat setting reset after update

Plan Premium Country Singapore Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c My Question or Issue Whenever I update Spotify desktop application, the updated Spotify desktop will reset my account Shuffle...

Regular

Plan Premium Country Singapore   Device Desktop Operating System Windows 10, version 1909 Spotify version 1.1.23.541.g47ebe46c   My Question or Issue Whenever I up...

Xenia

Moderator

1212 Views

2 replies

0 likes

Desktop Windows
Issues
  • 1212 Views
  • 2 replies
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Solved!!Superuser Contribution Error Code 4

PlanPremiumCountryUSADevicePCOperating SystemWindows 1My Question or IssueSince Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethernet and wifi connection. I’ve tested it on both the Windows store ap...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 1 My Question or Issue Since Mid October my PC Spotify had refused to connect to the internet despite having both a connected Ethe...

Petya

Community Legend

2205 Views

3 replies

2 likes

  • 2205 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution No Internet connection (Error code 4)

PlanPremiumOperating SystemWindows 10 My Question or IssueHelo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it work.

Visitor

Plan Premium Operating System Windows 10   My Question or Issue Helo, I having issues with spotify desktop. I tryed everything with proxy, dns servers, and firewall, but nothin makes it wo...

Petya

Community Legend

1400 Views

1 replies

1 likes

  • 1400 Views
  • 1 replies
  • 1 likes

Superuser Contribution Search friends problem

PlanPremiumCountryChileDeviceHPOperating SystemWindows 10 My Question or IssueYou can no longer search on Spotify for Facebook friends, please fix it.Same problem for Web player and Spotify on Windows.

Newbie

Plan Premium Country Chile Device HP Operating System Windows 10   My Question or Issue You can no longer search on Spotify for Facebook friends, please fix it. Same problem for Web p...

Petya

Community Legend

576 Views

1 replies

0 likes

Friends
Search
  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotfy doesn't update

PlanFree/Premium premium on other account. this one freeCountryusaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17Operating System(iOS 10, Android Oreo, Windows 10,etc.) windows 10 My Question or Issuespotify does not upda...

Music Fan

Plan Free/Premium premium on other account. this one free Country usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17 Operating System (iOS 10, Android Oreo,...

Petya

Community Legend

708 Views

2 replies

0 likes

  • 708 Views
  • 2 replies
  • 0 likes

Superuser Contribution Stuck in "offline" mode

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueThe spotify application is stuck in offline mode, I've tried reinstalling. I've deleted and created new rules for my firewall, and I can play on the web player. The interest...

Newbie

Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue The spotify application is stuck in offline mode, I've tried reinstalling. I've deleted an...

Mario

Spotify Legend

946 Views

1 replies

0 likes

  • 946 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can I not sort from recently added on Windows like I can on iOS?

Why can I not sort from recently added on Windows like I can on iOS? PlanPremium CountryUSA DeviceWindows, iOSOperating SystemWindows 10, iOS 13 My Question or IssueWhy can I not sort from recently added on Windows like I can on iOS?

Newbie

Why can I not sort from recently added on Windows like I can on iOS?   Plan Premium   Country USA   Device Windows, iOS Operating System Windows 10, iOS 13   My Quest...

Mario

Spotify Legend

442 Views

1 replies

1 likes

  • 442 Views
  • 1 replies
  • 1 likes

Daily updates?

PlanPremium (family)CountryUK DeviceA PCOperating SystemWindows 10,etc My Question or IssueSpotify has an update available most mornings. I use 3 W10 PCs throughout the working day so over the course of a working week it feels like I am updating spot...

Newbie

Plan Premium (family) Country UK   Device A PC Operating System Windows 10,etc   My Question or Issue Spotify has an update available most mornings. I use 3 W10 PCs throughout ...

516 Views

0 replies

2 likes

  • 516 Views
  • 0 replies
  • 2 likes