Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9128 Views
94 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
769 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Moderator
1828 Views
33 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFreeCountryEgyptMy Question or IssueTravis Scott's Album Birds in the trap sing Mckinght Explicit version isn't available in Egypt, why is that?also a few other Explicit tracks aren't available here in Egypt, VPN required to be able to hear the E...
Plan Free Country Egypt My Question or Issue Travis Scott's Album Birds in the trap sing Mckinght Explicit version isn't available in Egypt, why is that? also a few other Explicit tracks aren't...
Roadie
3067 Views
1 replies
1 likes
Hi, unfortunatly it was immpossible to send a message with your **bleep** system. I decided after more than one hour spent for nothing here to change. I'll stop using Spotify and will go to Deezzer.Bye
Hi, unfortunatly it was immpossible to send a message with your **bleep** system. I decided after more than one hour spent for nothing here to change. I'll stop using Spotify and will go to Deezzer. ...
Roadie
916 Views
1 replies
0 likes
PlanFamilyCountryUSDeviceCrappy windows surfaceOperating SystemWindows 10 My Question or IssueI used to use my computer to reorganize my playlists by clicking and dragging the songs in the playlist. Now I can't figure out how to move them. Multiple p...
Plan Family Country US Device Crappy windows surface Operating System Windows 10 My Question or Issue I used to use my computer to reorganize my playlists by clicking and dr...
Spotify Legend
1423 Views
3 replies
1 likes
PlanPremium (family pack)CountryBelgiumDeviceAcer LaptopOperating SystemWindows 10 (desktop app) My Question or IssueAll of the album covers in the app are giant. I've added an example of the homescreen in the attachments but it's like this everywher...
Plan Premium (family pack) Country Belgium Device Acer Laptop Operating System Windows 10 (desktop app) My Question or Issue All of the album covers in the app are giant. I've added ...
Community Legend
1022 Views
1 replies
0 likes
PlanPremiumCountryIsraelDeviceThinkPad laptopOperating SystemWindows 10 My Question or IssueI have Spotify installed on my home computer, my phone, my iPad and my work laptop.The home computer, phone, and iPad all work great and I can control any dev...
Plan Premium Country Israel Device ThinkPad laptop Operating System Windows 10 My Question or Issue I have Spotify installed on my home computer, my phone, my iPad and my work laptop...
Casual Listener
1155 Views
2 replies
0 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueI can't play songs on the desktop app. I press play and nothing happens. After a while I get the "Spotify can't play this right now. If you have the file on your computer you can import it." e...
Plan Premium Operating System Windows 10 My Question or Issue I can't play songs on the desktop app. I press play and nothing happens. After a while I get the "Spotify can't play this ri...
Not applicable
1073 Views
2 replies
0 likes
How can I add podcast episodes to a playlist with the with the desktop app? (The rest has been deleted because I had to refresh the page due to the stupid reCAPTCHA enforcement. )
How can I add podcast episodes to a playlist with the with the desktop app? (The rest has been deleted because I had to refresh the page due to the stupid reCAPTCHA enforcement. )
Roadie
520 Views
1 replies
0 likes
PlanPremiumCountryisraelDevicepcOperating SystemWindows 10 My Question or Issuefor the past two days the music just randomly stops, i get the "cant play this song" massage and it automaticly resumesI have changed my password, loged out of al the conn...
Plan Premium Country israel Device pc Operating System Windows 10 My Question or Issue for the past two days the music just randomly stops, i get the "cant play this song" ma...
Casual Listener
1090 Views
4 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S7, Iphone 5sOperating SystemWindows 10 My Question or IssueUnexpected music playback while listening to my music. Have changed my password in order to disconnect potential hackers, but still the same.Any ...
Plan Premium Country France Device Samsung Galaxy S7, Iphone 5s Operating System Windows 10 My Question or Issue Unexpected music playback while listening to my music. Have changed m...
Community Legend
416 Views
1 replies
0 likes
PlanFree OperatingChrome OS My Question or IssueI am not sure how to edit descriptions and photos for my playlists: a few days ago, I was able to tap on the current image and a pencil icon would appear so that I could edit them, but now, when I tap t...
Plan Free Operating Chrome OS My Question or Issue I am not sure how to edit descriptions and photos for my playlists: a few days ago, I was able to tap on the current image and ...
Community Legend
747 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceDell WorkstationOperating SystemWindows 10 Pro with latest updates My Question or IssueAfter the latest Spotify update, I can no longer launch Spotify. It immediately freezes (with the window turning black) after a few secon...
Plan Premium Country US Device Dell Workstation Operating System Windows 10 Pro with latest updates My Question or Issue After the latest Spotify update, I can no longer launch Spoti...
Casual Listener
649 Views
2 replies
0 likes
PlanFreeCountryLebanonDeviceLenovo, ThinkPad, Yoga 12Operating SystemWindows 8.1 My Question or IssueI have recently downloaded Spotify, it worked fine, yet now it for some reason says its "offline", and isn't allowing me to play music, browse or do ...
Plan Free Country Lebanon Device Lenovo, ThinkPad, Yoga 12 Operating System Windows 8.1 My Question or Issue I have recently downloaded Spotify, it worked fine, yet now it for some r...
Roadie
1142 Views
1 replies
2 likes
I tried to listen to the album Diamonds by Enforcer, but every track of the album starts to stutter after a couple of seconds and skips to the next song after about 10 seconds. When I try to play a specific song from this album, I sometimes get the e...
I tried to listen to the album Diamonds by Enforcer, but every track of the album starts to stutter after a couple of seconds and skips to the next song after about 10 seconds. When I try to pla...
Gig Goer
1272 Views
3 replies
5 likes
PlanFreeCountryIndiaDeviceWindows PavillionOperating SystemWindows 10 My Question or IssueWhenever I try to play a song, the app says 'Spotify can't play this right now. If you have the file on your computer you can import it.' And whenever i try to ...
Plan Free Country India Device Windows Pavillion Operating System Windows 10 My Question or Issue Whenever I try to play a song, the app says 'Spotify can't play this right now. If y...
641 Views
0 replies
0 likes
Solved ty!
Solved ty!
Spotify Legend
872 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceLaptop Dell InspironOperating SystemWindows 10 My Question or IssueI couldn't remove My playlists.
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Laptop Dell Inspiron Operating Syste...
Roadie
1375 Views
8 replies
0 likes
Seriously how long it will take them to fix this? The program is unusable!!!!!!!!!!! I need to be able to switch between output devices since I have speakers and headphones. So always i do that spotify freezes and says: Spotify is not responding. Win...
Seriously how long it will take them to fix this? The program is unusable!!!!!!!!!!! I need to be able to switch between output devices since I have speakers and headphones. So al...
Casual Listener
1625 Views
2 replies
2 likes
I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??
I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??
Spotify Legend
526 Views
1 replies
0 likes
I am a new user, Premium Plan, in the United StatesTwo devices - a Win10 desktop in my office, and a Tesla. I have an "Office" playlist and some "Car" playlists. If I listen in my car, when I go to my office, I have to change playlists (Because it au...
I am a new user, Premium Plan, in the United States Two devices - a Win10 desktop in my office, and a Tesla. I have an "Office" playlist and some "Car" playlists. If I listen in my ca...
412 Views
0 replies
0 likes
PlanFreeCountryUnited StatesDeviceChromebookOperating SystemDell My Question or IssueI have been using Spotify for years and I have never really had an troubles with it besides a few times where it's glitched out and I've gotten it fixed pretty quick...
Plan Free Country United States Device Chromebook Operating System Dell My Question or Issue I have been using Spotify for years and I have never really had an troubles with it besid...
Community Legend
1168 Views
3 replies
1 likes
