Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
46691 Views
77 replies
27 likes

46691 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
73122 Views
268 replies
21 likes

73122 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5132 Views
1 replies
6 likes

5132 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145195 Views
0 replies
26 likes
Mac
Windows

145195 Views
0 replies
26 likes

slow and unresponsive

Is there anything that can be done to fix this? It takes several minutes at startup before I can even do anything, the minimize/maximize/close buttons are often not even in the right place as well as the options button (sometimes on my primary monito...

vyyyys
Regular
Is there anything that can be done to fix this? It takes several minutes at startup before I can even do anything, the minimize/maximize/close buttons are often not even in the right place as well as...
2019-11-13 11:22:44 PM
2019-11-14 7:33:26 AM
OneByBoo
Roadie
365 Views
1 replies
4 likes

365 Views
1 replies
4 likes

Not able to browse Spotify related websites from my Wi-Fi.

PlanFamily PremiumCountryTurkey(Account), Germany(Residence)Device(iPhone 8, iPhone 6s, Xperia Z3, Web)Operating System(iOS 13, Android 6.0.1, Windows 10 Pro) My Question or IssueDear Experts; I started having this problem very recently. I am not abl...

srkhn
Visitor
Plan Family Premium Country Turkey(Account), Germany(Residence) Device (iPhone 8, iPhone 6s, Xperia Z3, Web) Operating System (iOS 13, Android 6.0.1, Windows 10 Pro) My Question ...
2019-11-13 9:38:43 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

PC Spotify App Won't Play Certain Podcasts

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue My Spotify app will not play specific podcasts. There are shows that simply won't play, I'll click on them and it just sits at 0:00. It works on my iPhone and will sometime...

larsoa
Newbie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue My Spotify app will not play specific podcasts. There are shows that simply wo...
2018-12-18 9:12:11 PM
2019-11-13 6:42:04 PM
phoenix93
Newbie
2426 Views
2 replies
2 likes

2426 Views
2 replies
2 likes

Solved!! Liked Songs tab doesn't appear properly

I had this issue for a while, and I don't really know what to do about it. For some reason, even though I have saved songs as liked before, the library always appears as this (Refer to image). It was just fine before, and I don't even know what happe...

kobicool6000
Casual Listener
I had this issue for a while, and I don't really know what to do about it. For some reason, even though I have saved songs as liked before, the library always appears as this (Refer to image). It was...
2019-11-12 3:33:13 PM
2019-11-13 4:33:05 PM
kobicool6000
Casual Listener
453 Views
1 replies
0 likes

453 Views
1 replies
0 likes

no dislike or hide song option in Daily Mix lists anymore :(

PlanPremiumCountryUKDeviceDell DesktopOperating SystemWindows 10 My Question or Issuea couple of weeks ago I noticed that there is only an option to like a song from my daily mix lists . The option to hide or dislike a song/artist was helping to cura...

lpenhallow
Casual Listener
Plan Premium Country UK Device Dell Desktop Operating System Windows 10 My Question or Issue a couple of weeks ago I noticed that there is only an option to like a song from my daily...
2019-11-12 4:38:58 PM
2019-11-13 1:50:48 PM
lpenhallow
Casual Listener
1988 Views
3 replies
10 likes

1988 Views
3 replies
10 likes

Radio and Daily Mix Repeats music I have Heard Too Often

PlanPremiumCountrySwedenDeviceMotorola Moto G5 and Custom Built PCOperating SystemAndroid/Windows 10 My Question or IssueI listen to massive amounts of music, which is the main reason why I bought spotify premium. But, there seems to be no good way f...

Digamma
Roadie
Plan Premium Country Sweden Device Motorola Moto G5 and Custom Built PC Operating System Android/Windows 10 My Question or Issue I listen to massive amounts of music, which is the ma...
2019-11-12 12:23:52 AM
283 Views
0 replies
4 likes

283 Views
0 replies
4 likes

Volume jumps to mute randomly

PlanPremiumCountryGermanyDeviceDesktop PC, AlexaOperating SystemWindows 10 My Question or IssueWhen hearing music every 5-10min the volume randomly jumps to 0. The song keeps playing but muted. It only happens on my PC and the Alexa skill - the mobil...

bobani320
Casual Listener
Plan Premium Country Germany Device Desktop PC, Alexa Operating System Windows 10 My Question or Issue When hearing music every 5-10min the volume randomly jumps to 0. The song keeps...
2019-11-09 11:51:10 PM
2019-11-12 10:14:38 PM
bobani320
Casual Listener
4196 Views
7 replies
8 likes

4196 Views
7 replies
8 likes

Solved!! Spotify installation problem

PlanFreeCountry PolandDeviceDell Inspiron 5558Operating System Windows 8.1 My Question or Issue Today i decided to install Spotify because a few days ago i had to uninstall it. The problem is that when i try to install Spotify and I open the installa...

GodOfZed
Casual Listener
Plan Free Country Poland Device Dell Inspiron 5558 Operating System Windows 8.1 My Question or Issue Today i decided to install Spotify because a few days ago i had...
2019-01-13 3:21:14 PM
2019-11-12 9:06:02 PM
dvidbruhm
Newbie
2820 Views
7 replies
1 likes

2820 Views
7 replies
1 likes

Why Cant I listen to old style radio from Spotify Desktop

I can start "radio" from my phone of an artist and it lets me rate the songs, and plays randomely ( kinda) where as the "artist radio" on the deskop app is just a playlest made by spotify. No rating or removing songs. Why did this change, is there a ...

tajcovek
Casual Listener
I can start "radio" from my phone of an artist and it lets me rate the songs, and plays randomely ( kinda) where as the "artist radio" on the deskop app is just a playlest made by spotify. No r...
2019-05-17 9:26:46 PM
2019-11-12 8:15:14 PM
Alias_Uruz
Newbie
654 Views
1 replies
1 likes

654 Views
1 replies
1 likes

Solved!! Creative G6 unable to play at 32-Bit/384kHz

PlanPremiumCountryGermanyOperating SystemWindows 10 1903 My Question or IssueWhen I set my Sound BlasterX G6 to 32-Bit/384kHz Spotify is unable to play any music. (Other Apps/Sources work just fine) No error at lower resolutions for example 32-Bit/96...

Sebi4
Casual Listener
Plan Premium Country Germany Operating System Windows 10 1903 My Question or Issue When I set my Sound BlasterX G6 to 32-Bit/384kHz Spotify is unable to play any music. (Other Apps/Sou...
2019-11-09 3:52:17 PM
2019-11-12 5:51:57 PM
Sebi4
Casual Listener
4471 Views
4 replies
2 likes

4471 Views
4 replies
2 likes

Desktop App takes forever to load online content

DeviceDesktop PC, i5, 32G RAMOperating System(Windows 10) My Question or IssueWhenever I reboot my PC or restart Spotify Desktop App, I can only play downloaded songs and playlists for a while. It takes upwards of 5min before I can see any of the Art...

ThSt
Regular
Device Desktop PC, i5, 32G RAM Operating System (Windows 10) My Question or Issue Whenever I reboot my PC or restart Spotify Desktop App, I can only play downloaded songs and playlists f...
2019-11-08 4:51:10 PM
2019-11-12 5:09:35 PM
Arikabeth
Roadie
439 Views
2 replies
1 likes
Desktop
Windows

439 Views
2 replies
1 likes

Focus on Spotify changes system-volume

PlanPremiumCountryGermanyDeviceThinkPad X1 ExtremeOperating SystemWindows 10 My Question or IssueEverytime I focus the spotify-application my system's volume drops by about 40%. The volume-control in windows stays the same, and there is no visual fee...

plexus
Regular
Plan Premium Country Germany Device ThinkPad X1 Extreme Operating System Windows 10 My Question or Issue Everytime I focus the spotify-application my system's volume drops by about 4...
2019-11-12 4:26:39 PM
266 Views
0 replies
4 likes

266 Views
0 replies
4 likes

On Saved Files appears songs that I don't have on PC

PlanFree/PremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueOn Saved Files tab appears songs that I don't have on my PC

wileyfoxyx
Regular
Plan Free/Premium Country US Device PC Operating System Windows 10 My Question or Issue On Saved Files tab appears songs that I don't have on my PC
2019-11-12 3:09:35 PM
294 Views
0 replies
0 likes
PC
saved files

294 Views
0 replies
0 likes

Spotify changes songs fast

PlanPremiumCountrySwedenDevice(PC)Operating SystemWindows 10 My Question or IssueThe PC app keeps changing songs, like 10 songs per second until a album is finished. I've tried to sign out and in, uppdated the app, uninstalled and reinstalled the app...

mikael_sport
Visitor
Plan Premium Country Sweden Device (PC) Operating System Windows 10 My Question or Issue The PC app keeps changing songs, like 10 songs per second until a album is finished. I've tri...
2019-11-12 2:51:16 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

clicking on cover art doesn't work when sort by is applied

So the quick lookup functionality on desktop where you click the cover art to go to the song instantly (useful for managing large playlists) doesn't work when the playlist has been sorted by something. It jumps to the number of the song in default so...

Heyh
Regular
So the quick lookup functionality on desktop where you click the cover art to go to the song instantly (useful for managing large playlists) doesn't work when the playlist has been sorted by somethin...
2019-11-05 7:25:51 PM
2019-11-12 11:06:48 AM
KomorebiKun
Newbie
496 Views
1 replies
2 likes

496 Views
1 replies
2 likes

Volume suddenly drops to zero in Spotify

PlanPremiumCountryNetherlandsDeviceWindows computerOperating SystemWindows 10 My Question or IssueWhen listening to music, the Spotify volume suddenly drops to zero. Happens randomly and it does not matter which song I'm playing. I thought it might h...

allanyip
Visitor
Plan Premium Country Netherlands Device Windows computer Operating System Windows 10 My Question or Issue When listening to music, the Spotify volume suddenly drops to zero. Happens ...
2019-10-18 11:01:58 AM
2019-11-12 5:58:22 AM
TreborG2
Roadie
1621 Views
2 replies
2 likes

1621 Views
2 replies
2 likes

Can't hear podcast

PlanPremiumCountryUnited StatesDevice(PC)Operating System(Windows 10) My Question or IssueI'm trying to listen to TechStuff Podcast, I've started it from the beginning and am listening until present day. I've been listening to it just fine on my phon...

crazzyt9
Regular
Plan Premium Country United States Device (PC) Operating System (Windows 10) My Question or Issue I'm trying to listen to TechStuff Podcast, I've started it from the beginning and am...
2019-10-28 5:37:07 AM
2019-11-11 8:58:44 PM
fortoxals
Casual Listener
1282 Views
1 replies
0 likes

1282 Views
1 replies
0 likes

How do I get rid of the "Recently played" tab on the home page or remove items from it

I usually just play a single playlist but today I accidentially double clicked a song on an artist's page and now the artist is listed at the Recently played tab while I highly prefer only my playlist would be there. I tried several things to get rid...

user-removed
Visitor
I usually just play a single playlist but today I accidentially double clicked a song on an artist's page and now the artist is listed at the Recently played tab while I highly prefer only my playlis...
2019-11-10 8:21:57 PM
2019-11-11 8:16:45 PM
OneByBoo
Roadie
1885 Views
1 replies
0 likes

1885 Views
1 replies
0 likes

Superuser Contribution Bring some of the old features from Spotify back! (And a suggestion for a newer update)

PlanPremium for Family (Guest)CountryUnited States Of America - ConnecticutDeviceDell OptiPlex 7010 Tower, Apple iPad 2018, Apple iPhone 8, Sonos One, Amazon Echo Dot, Amazon Echo Spot, Some sort of Visio laptop, Motorola Moto Z2 Force (This topic is...

loopdyloop
Regular
Plan Premium for Family (Guest) Country United States Of America - Connecticut Device Dell OptiPlex 7010 Tower, Apple iPad 2018, Apple iPhone 8, Sonos One, Amazon Echo Dot, Amazon Echo Spot, Som...
2019-09-15 8:32:51 PM
2019-11-11 8:07:30 PM
loopdyloop
Regular
1699 Views
8 replies
7 likes

1699 Views
8 replies
7 likes

a

Ville_
Visitor
a
2019-11-11 5:28:35 PM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

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