Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
pastasås
Casual Listener
21851 Views
66 replies
23 likes

21851 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
21m ago
tunaman_jim
Gig Goer
57347 Views
249 replies
21 likes

57347 Views
249 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3626 Views
1 replies
6 likes

3626 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143335 Views
0 replies
26 likes
Mac
Windows

143335 Views
0 replies
26 likes

Daily Mix issues

PlanFreeCountryGermanyDeviceHonor 10Operating SystemWindows 10 My Question or IssueSo I have Daily Mixes available on Android, however I cannot see them on either the Windows 10 player that I download or the web player. I have tried to resolve issues...

Ramira
Casual Listener
Plan Free Country Germany Device Honor 10 Operating System Windows 10 My Question or Issue So I have Daily Mixes available on Android, however I cannot see them on either the Windows...
2019-09-26 11:14:41 AM
2019-09-27 7:57:53 PM
eltoch
Composer
579 Views
3 replies
0 likes

579 Views
3 replies
0 likes

"Can't play the current song" every evening!

PlanPremiumCountryIsraelDevicedell xps 13Operating SystemWindows 10,etc. My Question or IssueI've started to get the "Can't play the current song" error message every evening - around 21:30 every day the music just stops. I turn to my screen and sees...

OmerLevy
Music Fan
Plan Premium Country Israel Device dell xps 13 Operating System Windows 10,etc. My Question or Issue I've started to get the "Can't play the current song" error message every ev...
2019-09-24 9:16:47 PM
2019-09-27 7:45:34 PM
Sebasty
Spotify Star
471 Views
3 replies
0 likes

471 Views
3 replies
0 likes

Spotify Connect lost connection to Yamaha RX-A2070 on Windows 10

PlanPremiumCountryUSADeviceWindows 10 DesktopOperating SystemWindows 10 My Question or IssueMy desktop computer used to connect to my Yamaha RX-A2070 receiver with no problem. In the bottom right hand corner for devices, you would click on it and the...

ridethedesert
Visitor
Plan Premium Country USA Device Windows 10 Desktop Operating System Windows 10 My Question or Issue My desktop computer used to connect to my Yamaha RX-A2070 receiver with no problem...
2019-09-27 5:27:43 PM
864 Views
0 replies
3 likes

864 Views
0 replies
3 likes

Hamburger menu can be moved away from Spotify Window

PlanPremiumCountry NetherlandDeviceHP laptopOperating SystemWindows 10 October updateVersion1.0.93.244.g1e3a05e7 (Windows Store version)My Question or Issue The hamburger menu can be moved away to another screen. Reproduction scenario:Get the hamburg...

Psyonity
Casual Listener
Plan Premium Country Netherland Device HP laptop Operating System Windows 10 October update Version 1.0.93.244.g1e3a05e7 (Windows Store version) My Question or Issue The hambur...
2018-11-19 3:56:58 PM
2019-09-27 11:32:30 AM
Psyonity
Casual Listener
676 Views
3 replies
0 likes

676 Views
3 replies
0 likes

"Something went wrong" when liking a song

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 1803 My Question or IssueSome time recently, seemingly out of the blue, I am receiving the "something went wrong, try again later" error for each and every song I add to my liked songs. Songs pr...

thefowles1
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 1803 My Question or Issue Some time recently, seemingly out of the blue, I am receiving the "something went wrong, try ...
2019-09-26 7:59:01 AM
2019-09-27 1:13:35 AM
thefowles1
Casual Listener
1296 Views
2 replies
0 likes

1296 Views
2 replies
0 likes

Fullscreen

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueIs there a way to get the the album art to sit in the middle like it does in fullscreen mode, but while not in full screen mode?

Frosternal
Music Fan
Plan Premium Country USA Operating System Windows 10 My Question or Issue Is there a way to get the the album art to sit in the middle like it does in fullscreen mode, but whil...
2019-09-26 8:28:39 AM
2019-09-26 11:22:29 AM
OviiiOne
Community Legend
498 Views
1 replies
0 likes

498 Views
1 replies
0 likes

Albums View

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI tried to add some new music to my library recently, but the app told me that my library is maxed out and I would have to remove some music before I add new music. That's fin...

G-Ray
Regular
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue I tried to add some new music to my library recently, but the app told me that my library is maxed ...
2019-09-24 11:39:21 PM
2019-09-26 3:28:50 AM
eltoch
Composer
428 Views
5 replies
0 likes

428 Views
5 replies
0 likes

Can't launch Spotify

PlanPremiumCountryAustraliaOperating SystemWindows 10My Question or Issue A week ago I noticed that I couldn't open Spotify. I would click to launch the program and it would appear for a moment in task manager before disappearing again. To try and fi...

Nathan2741
Casual Listener
Plan Premium Country Australia Operating System Windows 10 My Question or Issue A week ago I noticed that I couldn't open Spotify. I would click to launch the program and it would appe...
2019-09-17 5:38:11 AM
2019-09-26 1:23:17 AM
Jacob
Community Legend
364 Views
3 replies
0 likes

364 Views
3 replies
0 likes

Solved!! 1 specific song was added to all my playlists

I don't really know how but 5 days ago , the song Rocketman by Aydreni was added to all of my playlists. I didn't even know the song!Is there anyway to reverse this without manually going through all of my lists? How was it added?

RoGueNL
Casual Listener
I don't really know how but 5 days ago , the song Rocketman by Aydreni was added to all of my playlists. I didn't even know the song! Is there anyway to reverse this without manually going through a...
2019-09-10 7:51:26 PM
2019-09-25 12:21:15 AM
sierra-bravo
Newbie
1222 Views
8 replies
1 likes

1222 Views
8 replies
1 likes

Volume Slider sometimes showing wrong value after computer wakes up from sleep

PlanPremiumCountryGermanyDevicen/aOperating SystemWindows 10 My Question or IssueEvery few times (not always strangely) when waking up my computer from sleep the volume slider shows the wrong value the music is actually playing at. Clicking on the ex...

MadWalnut
Casual Listener
Plan Premium Country Germany Device n/a Operating System Windows 10 My Question or Issue Every few times (not always strangely) when waking up my computer from sleep the volume slide...
2019-09-25 7:27:10 PM
335 Views
0 replies
1 likes

335 Views
0 replies
1 likes

Local files disappear on removal from playlist & Local files to liked songs

My Question or IssueWhenever a local file is removed from all of the playlists it is currently in, it also disappears from the full local files listing. This can be fixed temporarily by just unchecking&checking from settings the Local files->Show son...

godbone
Visitor
My Question or Issue Whenever a local file is removed from all of the playlists it is currently in, it also disappears from the full local files listing. This can be fixed temporarily by just unchec...
2019-09-25 7:19:14 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

remote Sonos with spotify --> no devices

hi there , Hope that this issue is well known and somebody has a Solution. I have a spotify premium Account and a Sonos Home System (3xconnect amp, 1x Play1), and so far everthing worked out smooth and I was able to remote Sonos with the spotify app ...

Eltoro78
Visitor
hi there , Hope that this issue is well known and somebody has a Solution. I have a spotify premium Account and a Sonos Home System (3xconnect amp, 1x Play1), and so far everthing worked out smooth ...
2019-08-30 5:53:42 PM
2019-09-25 6:08:43 PM
Scriven_j
Roadie
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

Solved!! Spotify for artists: Error 504

CountryNorwayDeviceiPhone 8, Macbook Pro, hp laptopOperating SystemiOS, Windows 10, Mojave My Question or IssueAfter Spotify for Artists was updated last night Im not able to load the "Home" page/screen on either an iOs device or any web browser avai...

DARI
Gig Goer
Country Norway Device iPhone 8, Macbook Pro, hp laptop Operating System iOS, Windows 10, Mojave My Question or Issue After Spotify for Artists was updated last night Im not able to loa...
2019-09-25 7:39:32 AM
2019-09-25 7:52:19 AM
AndrewRobs01
Composer
2633 Views
1 replies
0 likes

2633 Views
1 replies
0 likes

I use the non-windows store version of Spotify for Windows, and am experiencing playback issues.

PlanPremiumCountryUnited StatesDeviceCustom built desktopOperating SystemWindows 10 My Question or IssueSo I use the Windows version of Spotify that can be downloaded from the Spotify website, not the Windows Store app. Lately, I've been experiencing...

BrendanRyther
Visitor
Plan Premium Country United States Device Custom built desktop Operating System Windows 10 My Question or Issue So I use the Windows version of Spotify that can be downloaded from th...
2019-09-24 10:39:03 PM
292 Views
0 replies
3 likes

292 Views
0 replies
3 likes

Solved!! Playlists and folders not displaying correctly

I rearranged my folders/playlists on the desktop app and everything shows correctly. However when I use the app on my iOS the playlists are all in the wrong folders. I've tried to sync my devices but nothing works.

joyung
Casual Listener
I rearranged my folders/playlists on the desktop app and everything shows correctly. However when I use the app on my iOS the playlists are all in the wrong folders. I've tried to sync my devices but...
2019-09-06 2:46:02 AM
2019-09-24 12:26:13 PM
Emilia_8
Community Legend
3909 Views
6 replies
2 likes

3909 Views
6 replies
2 likes

My username has changed to a random name

My Spotify user name was used to be "marti", but someday it automatically changed to "abkgz8iwshjrdky2zp2vhf7vh", and it has no sense.I'd like to know if I can have my original name again, thanks.

user-removed
Visitor
My Spotify user name was used to be "marti", but someday it automatically changed to "abkgz8iwshjrdky2zp2vhf7vh", and it has no sense. I'd like to know if I can have my original name again, thanks. ...
2019-09-13 9:46:18 PM
2019-09-24 7:13:01 AM
AndrewRobs01
Composer
562 Views
1 replies
0 likes

562 Views
1 replies
0 likes

Previously listened to music adding itself to playlists

Plan Premium (Just upgraded to Family not 4 hours ago)Country: USA DeviceGoogle Pixel 3a, PC, Google Pixel 1Operating SystemAndroid 9, Windows 7 My Question or IssueHowdy!This has been going on the last week or so, not for very long. I'll be listenin...

OperatorPapa
Casual Listener
Plan Premium (Just upgraded to Family not 4 hours ago) Country: USA Device Google Pixel 3a, PC, Google Pixel 1 Operating System Android 9, Windows 7 My Question or I...
2019-09-23 10:58:14 PM
2019-09-24 7:10:05 AM
OperatorPapa
Casual Listener
482 Views
2 replies
1 likes

482 Views
2 replies
1 likes

How can I change my name in spotify?

PlanPremiumCountryMXDevice(Android & app for Windows 10)Operating System( Windows 10,etc.) My Question or IssueI'm not talking about the series of numbers that spotify automatically gives you.I'm refering to my name on the spotify screen, not my user...

user-removed
Visitor
Plan Premium Country MX Device (Android & app for Windows 10) Operating System ( Windows 10,etc.) My Question or Issue I'm not talking about the series of numbers th...
2019-06-23 10:37:26 PM
2019-09-24 6:35:17 AM
AndrewRobs01
Composer
476 Views
1 replies
0 likes

476 Views
1 replies
0 likes

Music not playing and not starting

Hey, guys, I can´t play any music if I start a song the progress bar isn't moving and isn't even showing the name or cover pic. whe I try to turn up the volume in the mixer I cant see Spotify and when I like, want to see a playlist (like any new play...

fabilus11
Visitor
Hey, guys, I can´t play any music if I start a song the progress bar isn't moving and isn't even showing the name or cover pic. whe I try to turn up the volume in the mixer I cant see Spotify and whe...
2019-09-22 11:27:12 PM
2019-09-24 6:31:50 AM
Jacob
Community Legend
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Random songs adding to playlist, songs no longer availble but are actually still there?

PlanFamily Plan when issue started, but now downgraded to single planCountryUSADevice(Samsung Galaxy 9, and Desktop Version)Operating System(Windows 10) My Question or IssueRecently I did a back up of music on my phone, and ever since then Spotify ha...

sixelona
Casual Listener
Plan Family Plan when issue started, but now downgraded to single plan Country USA Device (Samsung Galaxy 9, and Desktop Version) Operating System (Windows 10) My Question or Issue R...
2019-09-22 3:30:31 PM
2019-09-24 1:04:54 AM
sixelona
Casual Listener
433 Views
1 replies
0 likes

433 Views
1 replies
0 likes

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