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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83315 Views

40 replies

68 likes

  • 83315 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790072 Views

503 replies

64 likes

  • 790072 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22439 Views

22 replies

7 likes

  • 22439 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3008 Views

0 replies

4 likes

  • 3008 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution freezes when ad plays

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 Spotify app freezes whenever ad for Killington tries to play. The only way to get it playing again is to close and restart the app. The app and my operating system are current to all u...

Visitor

Plan Free/Premium Country USA Device Desktop Operating System Windows 10   Spotify app freezes whenever ad for Killington tries to play.  The only way to get it playing again is to...

Peter

Spotify Legend

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all my offline music

PlanPremiumCountryGermany DeviceLenovo T540pOperating SystemWindows 10 Pro My Question or IssueI am in an area where I have very limited internet access right now, so I downloaded ~3000k songs. This worked fine until now, when Spotify all of a sudden...

Regular

Plan Premium Country Germany   Device Lenovo T540p Operating System Windows 10 Pro   My Question or Issue I am in an area where I have very limited internet access right now, so ...

Peter

Spotify Legend

1622 Views

3 replies

0 likes

  • 1622 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify desktop app will not launch

Premium - US - computer - windows 10 Spotify app on my computer will not launch. I have reinstalled and deleted several times. When I attempt to launch Spotify, I briefly see the spinning disc then nothing happens. I have downloaded the app file from...

Casual Listener

Premium - US - computer - windows 10   Spotify app on my computer will not launch. I have reinstalled and deleted several times. When I attempt to launch Spotify, I briefly see the spinning di...

Peter

Spotify Legend

828 Views

4 replies

0 likes

  • 828 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Unable to submit response to question. Get code of unusable symbols, none of which I'm using t

Unable to submit response to questions. I continuously get message to correct unusable symbols, none of which I'm using.PlanPremiumCountryUSADeviceDesktop Dell Windows 10 My Question or Issue

Newbie

Unable to submit response to questions.  I continuously get message to correct  unusable symbols, none of which I'm using. Plan Premium Country USA Device Desktop Dell Windows 10 &nb...

Ivan

Spotify Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you "Refresh" a playlist not showing latest entries?

I have Spotify premium for family. My question though is specific to the Windows Desktop app and I dont think the plan matters. Generally, every Friday when I wake up I like to go through the "New Music Friday" and "Release Radar" playlists. This is ...

Regular

I have Spotify premium for family. My question though is specific to the Windows Desktop app and I dont think the plan matters.    Generally, every Friday when I wake up I like to go thro...

Gamul1

Regular

4153 Views

2 replies

0 likes

  • 4153 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline Sync

PlanPremiumCountryUSADeviceIphone X and WindowsOperating SystemIOS 13.3.1 and Windows 10 My Question or IssueHow do I offline Sync on my desktop and phone to get local file songs on my phone? Instructions are not clear at all.

Visitor

  Plan Premium Country USA Device Iphone X and Windows Operating System IOS 13.3.1 and Windows 10   My Question or Issue How do I offline Sync on my desktop and phone to get loca...

Ivan

Spotify Legend

1184 Views

1 replies

1 likes

offline sync
  • 1184 Views
  • 1 replies
  • 1 likes

Superuser Contribution Will not-syncing playlists ever be fixed?

Averytime I come home, the songs I liked on my phone app are not visible in the Liked songs playlist on my computer. This issue is really annoying and as I see here, it is really common issue which is going on for years. I really don't want to reinst...

Visitor

Averytime I come home, the songs I liked on my phone app are not visible in the Liked songs playlist on my computer. This issue is really annoying and as I see here, it is really common issue which i...

Ivan

Spotify Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

"Recently played" is not updating - seems to be frozen

PlanPremiumCountryGermany DeviceDesktopOperating System Windows 10 "Recently played" is not updating - seems to be frozen.

Visitor

Plan Premium Country Germany   Device Desktop Operating System  Windows 10   "Recently played" is not updating - seems to be frozen.   

Emilia_8

Community Legend

726 Views

1 replies

1 likes

  • 726 Views
  • 1 replies
  • 1 likes

Solved!! My PC Freze after 10 minutes of using spotify

Hello everyone, I have this problem with spotify: i open spotify and listen normaly to music but after ~ 5/10 minutes my pc freeze and i have to reboot... i readed this http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/My-Pc-Freeze-when-i-m-...

Regular

Hello everyone, I have this problem with spotify: i open spotify and listen normaly to music but after ~ 5/10 minutes my pc freeze and i have to reboot...   i readed this http://...

breeze11

Visitor

2650 Views

4 replies

0 likes

Windows
  • 2650 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Is Super Slow For Months

Operating SystemWindows 10 1909 My Question or IssueMy Spotify has been Super Slow for Months even after reinstalling, deactivating hardware acceleration and clearing the cache and everything else works fine like YouTube and Soundcloud.

Visitor

Operating System Windows 10 1909   My Question or Issue My Spotify has been Super Slow for Months even after reinstalling, deactivating hardware acceleration and clearing the cache and every...

Ivan

Spotify Legend

600 Views

1 replies

1 likes

  • 600 Views
  • 1 replies
  • 1 likes

Desktop App Skipping every song

PlanPremiumCountryAustriaDeviceTowerOperating SystemWin10 My IssueI cleaned my hardware, switched my motherboard, cpu and ram, and now the Spotify Desktop App is just skipping every single song i want to play.I already tried some Community Answers li...

Casual Listener

Plan Premium Country Austria Device Tower Operating System Win10   My Issue I cleaned my hardware, switched my motherboard, cpu and ram, and now the Spotify Desktop App is just skippin...

DeaGiXe

Casual Listener

979 Views

3 replies

0 likes

  • 979 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can log-in just for a few seconds

Hi there I've got a Spotify Premium Account. I use a several Devices- such as iphone ipad. Now the problem comes, when I want to use my account in the office via the desktop browser (chrome, win 10). I can log in as ususal- it works first-> it shows ...

Visitor

Hi there    I've got a Spotify Premium Account. I use a several Devices- such as iphone ipad.  Now the problem comes, when I want to use my account in the office via the desktop bro...

Ivan

Spotify Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Very bizarre rendering issues

 PlanPremium (family)CountryUKDeviceAMD CPU and GraphicsOperating SystemWin10 My Question or IssuePersisting rendering issue in the programme, screenshot attached. Tried disabling/enabling hardware acceleration, restarting the programme and PC, etc e...

Casual Listener

  Plan Premium (family) Country UK Device AMD CPU and Graphics Operating System Win10   My Question or Issue Persisting rendering issue in the programme, screenshot attached. Tried di...

936 Views

0 replies

0 likes

broken
Rendering
UI
unusable
Windows
  • 936 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sound on Podcasts is garbled

PlanFreeCountryUSDeviceWindows desktopOperating SystemWindows 10 My Question or IssueThe sound for podcasts is garbled and too quiet to hear even with volume almost maxed. Music plays fine, only seems to happen with podcasts and the ads.

Visitor

Plan Free Country US Device Windows desktop Operating System Windows 10   My Question or Issue The sound for podcasts is garbled and too quiet to hear even with volume almost maxed. Mu...

Katerina

Spotify Legend

1940 Views

2 replies

1 likes

  • 1940 Views
  • 2 replies
  • 1 likes

Superuser Contribution Heart icon missing in premium account?

PlanPremiumCountryIndiaDeviceAndroid OnePlus 3TOperating SystemWindows 8.1 (64 bit) My Question or IssueI have been a longtime user of Spotify Free on desktop/ app and have been maintaining a consistent habit of "liking" songs by clicking the heart i...

Casual Listener

Plan Premium Country India Device Android OnePlus 3T Operating System Windows 8.1 (64 bit)   My Question or Issue I have been a longtime user of Spotify Free on desktop/ app and have b...

Ramakant

Casual Listener

2257 Views

2 replies

0 likes

liked songs
  • 2257 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution No privileges for idea submission on free account

Hi,Is it so that there are no privileges for idea submission on free account.PlanFreeCountryUS DeviceMac

Casual Listener

Hi, Is it so that there are no privileges for idea submission on free account. Plan Free Country US   Device Mac

Katerina

Spotify Legend

803 Views

3 replies

0 likes

  • 803 Views
  • 3 replies
  • 0 likes

Play/Pause programmable function on Razer synapse not working

I was trying to find a solution for my Razer deathadder, I set one of the programmable buttons as play/pause, but it worked once, then stopper working. I tried scouring the forums for solutions, but didn't find anything useful. I knew it wasn't a pro...

Visitor

I was trying to find a solution for my Razer deathadder, I set one of the programmable buttons as play/pause, but it worked once, then stopper working. I tried scouring the forums for solutions, but ...

4783 Views

0 replies

0 likes

mouse
play-pause
razer
Windows 10
  • 4783 Views
  • 0 replies
  • 0 likes

Superuser Contribution Everytime an ad plays it just freezes

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI have the Spotify app installed, and every single time an advert plays, it just freezes. I have already reinstalled Spotify. As far as I know, the only way to fix this ...

Casual Listener

Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue I have the Spotify app installed, and every single time an advert plays, it just freezes. I h...

引きこもり

Roadie

804 Views

4 replies

0 likes

  • 804 Views
  • 4 replies
  • 0 likes

Proxy Setting - Cosmetics Issue

PlanPremiumCountryIndonesiaDeviceAcer Swift 3 SF314-54GOperating SystemWindows 10 My Question or IssueI am usually using proxy type HTTP to play Spotify Desktop in office and have to change to Auto-Detect when at home. Every time I change to HTTP, th...

Visitor

Plan Premium Country Indonesia Device Acer Swift 3 SF314-54G Operating System Windows 10   My Question or Issue I am usually using proxy type HTTP to play Spotify Desktop in office...

657 Views

0 replies

1 likes

address
port
proxy
  • 657 Views
  • 0 replies
  • 1 likes

Song progress bar always in the wrong place

My Question or IssueFor the past few months, the song progress bar at the bottom of the screen is very often in the wrong place. This most frequently occurs when changing to a new track part way through another one; the bar sometimes just carries on ...

Regular

My Question or Issue For the past few months, the song progress bar at the bottom of the screen is very often in the wrong place. This most frequently occurs when changing to a new track part way th...

923 Views

0 replies

0 likes

  • 923 Views
  • 0 replies
  • 0 likes