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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150686 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138648 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11283 Views

1 replies

6 likes

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Songs disappear from my local files collection

PlanPremium CountryU.S. DeviceWindow PC Operating SystemWindows 10 My Question or IssueSongs that were previously in my local files list just stop being detected by spotify. They are still in the folder in my PC, spotify just doesn't see them.

Visitor

Plan Premium   Country U.S.   Device Window PC   Operating System Windows 10   My Question or Issue Songs that were previously in my local files list just stop being ...

325 Views

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changed audio output now music doesn't play

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen i change my audio output it stop working and says "can't play current song" and skips through my playlist until there's no music left to skip through

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue When i change my audio output it stop working and says "can't play current song" and skips through...

417 Views

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Remove Songs From Library

I have a very large library and I learned recently that I cannot add new music to my library because I have already reached the 10,000 song limit. So I would like to remove some existing songs from my library so that I can add new music. But I can't ...

Regular

I have a very large library and I learned recently that I cannot add new music to my library because I have already reached the 10,000 song limit.  So I would like to remove some existing songs ...

dinomight

Spotify Star

2414 Views

3 replies

0 likes

Desktop
Your Library
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Records don't show up in "Songs"

PlanFree/PremiumCountryHungaryOperating System(Windows 10) My Question or IssueMy new albums just released on spotify today. I can see both in Music section under Releases menu but there is still nothing under Songs menu. How cab I manage they can be...

Regular

Plan Free/Premium Country Hungary Operating System (Windows 10)   My Question or Issue My new albums just released on spotify today. I can see both in Music section under Releases menu b...

334 Views

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Superuser Contribution Spotify Process Memory leak Windows 10 desktop

PlanPremiumCountryFranceDevice Desktop PC (Intel i7 3.70GHz / 16 Go Corsair RAM / MSI Z370 Gaming Pro Motherboard / MSI Geforce GTX 1060 6 Gb)Operating SystemWindows 10 Pro 64-bit v. 1903 My Question or IssueHello, I have a huge memory problem on Spo...

Casual Listener

Plan Premium Country France Device  Desktop PC (Intel i7 3.70GHz / 16 Go Corsair RAM / MSI Z370 Gaming Pro Motherboard / MSI Geforce GTX 1060 6 Gb) Operating System Windows 10 Pro 64-bit ...

herby_05

Casual Listener

1703 Views

3 replies

3 likes

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No puedo abrir spotify

Hola, instale spotify en mi pc del trabajo tiene w10. Le hago doble click no abre, no me deja desinstalarlo. Borre todo lo de la carpeta del programa y volvi a instalarlo. Le hago doble click y no hace NADA.Alguna solucion? Gracias

Visitor

Hola, instale spotify en mi pc del trabajo tiene w10.  Le hago doble click no abre, no me deja desinstalarlo. Borre todo lo de la carpeta del programa y volvi a instalarlo. Le hago doble click ...

434 Views

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Spotify adding random playlists

PlanFreeCountryItalyOperating SystemWindows 10 My Question or IssueSpotify keeps on saving random playlist to my account. Usually it adds like 4 playlists once a week or so..Now, it's been a while since I used my computer (like a month), and I just o...

Regular

Plan Free Country Italy Operating System Windows 10   My Question or Issue Spotify keeps on saving random playlist to my account.  Usually it adds like 4 playlists once a week or...

Emilia_8

Community Legend

850 Views

3 replies

1 likes

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Superuser Contribution Spotify completely died

PlanFreeCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueYesterday I reinstalled Spotify for no reason, after I installed it, all my song from my playlist were gone and when I attempted at playing any song nothing worked, the song...

Casual Listener

Plan Free Country England Device PC Operating System Windows 10   My Question or Issue Yesterday I reinstalled Spotify for no reason, after I installed it, all my song from my playlist...

Petya

Community Legend

1163 Views

3 replies

0 likes

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Superuser Contribution Daily Mix Updating and Other Playlist Question

PlanPremiumCountryUSADeviceWindows, iPhone 7, MacBook ProMy Question or IssueA few days ago I realized that I had the ability to download and/or save my Daily Mixes to my Library. I did so without thinking, and am now noticing that they are not live ...

Casual Listener

Plan Premium Country USA Device Windows, iPhone 7, MacBook Pro My Question or Issue A few days ago I realized that I had the ability to download and/or save my Daily Mixes to my Library. I did...

Emilia_8

Community Legend

5827 Views

9 replies

1 likes

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Spotify Connect lost connection to Yamaha RX-A2070 on Windows 10

PlanPremiumCountryUSADeviceWindows 10 DesktopOperating SystemWindows 10 My Question or IssueMy desktop computer used to connect to my Yamaha RX-A2070 receiver with no problem. In the bottom right hand corner for devices, you would click on it and the...

Visitor

Plan Premium Country USA Device Windows 10 Desktop Operating System Windows 10   My Question or Issue My desktop computer used to connect to my Yamaha RX-A2070 receiver with no problem...

998 Views

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Superuser Contribution Playlists/Liked Songs/Radio Do Not Work On Windows 10

PlanFreeCountryUnited States of AmericaDeviceDell LaptopOperating SystemWindows 10 My IssueNo songs appear in any playlist I open. All it says is "This playlist is currently empty." My phone does not have this issue, it only occurs on my laptop. This...

Regular

Plan Free Country United States of America Device Dell Laptop Operating System Windows 10   My Issue No songs appear in any playlist I open. All it says is "This playlist is currently ...

Peter

Spotify Legend

957 Views

3 replies

1 likes

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Google Home / Chromecast not visible from Windows Store App

PlanPremiumCountryGermanyDeviceLaptopOperating SystemWindows 10, full updates My Question or IssueI run several Google Home Minis in my house. I can stream to them from Spotify for Android with no problems. From my laptop, I only see the Amazon Fire ...

Casual Listener

Plan Premium Country Germany Device Laptop Operating System Windows 10, full updates   My Question or Issue I run several Google Home Minis in my house. I can stream to them from Spoti...

MattSuda

Spotify Star

764 Views

2 replies

0 likes

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Daily Mix issues

PlanFreeCountryGermanyDeviceHonor 10Operating SystemWindows 10 My Question or IssueSo I have Daily Mixes available on Android, however I cannot see them on either the Windows 10 player that I download or the web player. I have tried to resolve issues...

Casual Listener

Plan Free Country Germany Device Honor 10 Operating System Windows 10   My Question or Issue So I have Daily Mixes available on Android, however I cannot see them on either the Windows...

eltoch

Composer

720 Views

3 replies

0 likes

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Fullscreen

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueIs there a way to get the the album art to sit in the middle like it does in fullscreen mode, but while not in full screen mode?

Music Fan

  Plan Premium Country USA Operating System Windows 10   My Question or Issue Is there a way to get the the album art to sit in the middle like it does in fullscreen mode, but whil...

OviiiOne

Community Legend

596 Views

1 replies

0 likes

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"Something went wrong" when liking a song

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 1803 My Question or IssueSome time recently, seemingly out of the blue, I am receiving the "something went wrong, try again later" error for each and every song I add to my liked songs. Songs pr...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 1803   My Question or Issue Some time recently, seemingly out of the blue, I am receiving the "something went wrong, try ...

thefowles1

Casual Listener

1567 Views

2 replies

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Spotify install for windows 10 is broken.

PlanFree/PremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI've had the Windows 10 (non-UWP) desktop version installed and working fine for years, then one day all my playlists are empty and songs won't even attempt to...

Casual Listener

Plan Free/Premium Country United States Device PC Operating System Windows 10   My Question or Issue I've had the Windows 10 (non-UWP) desktop version installed and working fine for ye...

TominaterX

Casual Listener

956 Views

4 replies

1 likes

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Volume Slider sometimes showing wrong value after computer wakes up from sleep

PlanPremiumCountryGermanyDevicen/aOperating SystemWindows 10 My Question or IssueEvery few times (not always strangely) when waking up my computer from sleep the volume slider shows the wrong value the music is actually playing at. Clicking on the ex...

Casual Listener

Plan Premium Country Germany Device n/a Operating System Windows 10   My Question or Issue Every few times (not always strangely) when waking up my computer from sleep the volume slide...

421 Views

0 replies

1 likes

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Local files disappear on removal from playlist & Local files to liked songs

My Question or IssueWhenever a local file is removed from all of the playlists it is currently in, it also disappears from the full local files listing. This can be fixed temporarily by just unchecking&checking from settings the Local files->Show son...

Visitor

My Question or Issue Whenever a local file is removed from all of the playlists it is currently in, it also disappears from the full local files listing. This can be fixed temporarily by just unchec...

349 Views

0 replies

0 likes

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Corporate VPN on laptop

Dears,I work for Dell Technologies, we all use Cisco Anyconnect for VPN connection to the corporate network, and when the VPN is established, Spotify app loses the connection on the laptop (error 4), so my subscription is pretty much useless. I think...

Visitor

Dears, I work for Dell Technologies, we all use Cisco Anyconnect for VPN connection to the corporate network, and when the VPN is established, Spotify app loses the connection on the laptop (error 4...

ruipalmeira

Visitor

2572 Views

3 replies

0 likes

VPN
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Solved!! Hi CPU Usage on Windows.

PlanPremiumCountryUK DeviceWindows 10 Operating System1903 - OS Build 18362.356 My Question or IssueOpening Spotify immediately causing Spotify.exe to use 100% of a single core. I've uninstalled and re-installed (both the Store version and directly f...

Casual Listener

Plan Premium Country UK   Device Windows 10   Operating System 1903 - OS Build 18362.356   My Question or Issue Opening Spotify immediately causing Spotify.exe to use 100% ...

yndtrud

Visitor

2493 Views

8 replies

0 likes

  • 2493 Views
  • 8 replies
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