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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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I uploaded an album to my spotify and I can't do it again.

Hi, I recently added an album to my Spotify. I know how to do it Preferences>add a local source>local file etc...It was a success, I created a playlist for the album and it was set on my PC then I tried to do the same for my phone so I can also liste...

  • Newbie
  • Hi, I recently added an album to my Spotify. I know how to do it Preferences>add a local source>local file etc... It was a success, I created a playlist for the album and it was set on my PC t...
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  • Desktop
    Your Music
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Skip button going backwards

Plan:PremiumCountry:United StatesDevice:PCOperating System:Windows 10My Question or Issue:I press the next track button on my keyboard which is the F8 button, but it instead does the function of the previous track button. The previous track button pe...

  • Newbie
  •   Plan: Premium Country: United States Device: PC Operating System: Windows 10 My Question or Issue: I press the next track button on my keyboard which is the F8 button, but it instead...
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  • 286 Views
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Global Media keys

PlanPremiumCountryUKDeviceHP PavillionOperating SystemWindows 10Spotify Build1.1.5.153.gf614956dMy Question or IssueFollowing the most recent update, the media keys on my keyboard no longer work globally. They worked fine a week or so ago but all of ...

  • Casual Listener
  • Plan Premium Country UK Device HP Pavillion Operating System Windows 10 Spotify Build 1.1.5.153.gf614956d My Question or Issue Following the most recent update, the media keys on my keyboa...
  • jordan8396
  • Casual Listener
  • 529 Views
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  • Global
    media keys
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Synchronisation between smartphone and desktop doesn't work

PlanPremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello everybody, I've noticed that since one month I can't find anymore on the desktop the songs I saved in my smartphone's...

  • Newbie
  • Plan Premium Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello everybody, I've noticed that since one mo...
  • sebacicu
  • Newbie
  • 166 Views
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  • 166 Views
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[Connect] Connection problems

Windows 10BelgiumPremium subscription Hi, for a week or so, I can't connect to Spotify anymore. First, it showed Error 4. I read some advice to check my firewalls and reinstall Spotify, but then I had error 7. I then tried it again and now it says er...

  • Newbie
  • Windows 10 Belgium Premium subscription   Hi, for a week or so, I can't connect to Spotify anymore. First, it showed Error 4. I read some advice to check my firewalls and reinstall Spotify, ...
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  • Connect
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Searched terms in playlist wont shuffle

Spotify wont shuffle only the searched terms (album, artist, songs) in my playlist. I used to be able to search for an album or artist (ex. Drake) and shuffle only the Drake songs in my playlist, now it shuffles my entire playlist. Is there a way to ...

  • Newbie
  • Spotify wont shuffle only the searched terms (album, artist, songs) in my playlist. I used to be able to search for an album or artist (ex. Drake) and shuffle only the Drake songs in my playlist, now...
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  • 167 Views
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[All Platforms][Search] Avdanced search to have additional "song" (or "title") tag

Advanced search can take tags such as "genre" or "year". I haven't found a way to specify "song" or "title". That's needed to find e.g. versions of "Dinah" without the results being overflowed by all the good stuff that Dinah Washington has delivered...

  • Casual Listener
  • Advanced search can take tags such as "genre" or "year". I haven't found a way to specify "song" or "title". That's needed to find e.g. versions of "Dinah" without the results being overflowed by all...
  • w8rn8r
  • Casual Listener
  • 501 Views
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  • All Platforms
    Search
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Spotify Browser wont load any songs and the spotify app wont load any new songs. [Video]

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueMade a video explaining the issue as a whole because im tired of retyping my problem and not getting responses even when I post on multiple accounts. anyways here is the video I...

  • Casual Listener
  •   Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Made a video explaining the issue as a whole because im tired of retyping my problem and not ...
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Chromecast using windows native app

PlanPremiumCountryUSADeviceOperating SystemWindows 10My Question or IssueChromecast should be able to be used from the native app. Its not a fix to run both the web player and the windows player and work around various tricks to make it work. There a...

  • Casual Listener
  • Plan Premium Country USA Device Operating System Windows 10 My Question or Issue Chromecast should be able to be used from the native app. Its not a fix to run both the web player and the win...
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Solved!! Deskop app not working

Hi all,Firstly few information: DevicePC Operating SystemWindows 10 x64 - today installed with all updates Firewall - disabled for testsSpotify App - Newest (reinstalled from Windows Web Store)Sound card - AIM SC8000 - drivers (tested few versions)We...

  • Casual Listener
  • Hi all, Firstly few information:   Device PC   Operating System Windows 10 x64 - today installed with all updates   Firewall - disabled for tests Spotify App - Newest (reinst...
  • wacek_1984
  • Casual Listener
  • 312 Views
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  • 312 Views
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No se puede reproducir la canción actual / Can not play the current song

PlanFreeCountryChileDevice(PC)Operating System(Windows 10) My Question or IssueCada vez que quiero reproducir una canción me sale "no se puede reproducir la canción actual", ya deshabilite la aceleración de hardware y reinstale Spotify pero nada me a...

  • Newbie
  • Plan Free Country Chile Device (PC) Operating System (Windows 10)   My Question or Issue Cada vez que quiero reproducir una canción me sale "no se puede reproducir la canción actual", ...
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"Can't play this right now" when i'm in full screen games

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueSo, the subject says it all. When i'm playing a song or playlist and then open a game, it stops the music.A message appears that says "Spotify can't play this right now...

  • Newbie
  • Plan Premium Country Argentina Device PC Operating System Windows 10   My Question or Issue So, the subject says it all. When i'm playing a song or playlist and then open a game, it st...
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Spotify Connect not working on desktop but on all other devices.

So, I have had spotify premium for a couple of months, so I could set it up with my Amazon Echo Plus speaker. I've been able to play songs on my Echo Plus, my Samsung Galaxy S6 and my Desktop (Win10) without any issues. However, recently I've been ha...

  • Newbie
  • So, I have had spotify premium for a couple of months, so I could set it up with my Amazon Echo Plus speaker. I've been able to play songs on my Echo Plus, my Samsung Galaxy S6 and my Desktop (Win10)...
  • A_Musicophile
  • Community Legend
  • 652 Views
  • 1 replies
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  • Spotify Connect Desktop
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Solved!! Cover art disappeared

PlanPremiumCountryUSAOperating SystemWindows 7 My Question or IssueI clicked on the cover art in the bottom left corner of the screen and instead of getting larger, it disappeared and I can't seem to get it back. Can anyone verify if this is happenen...

  • Casual Listener
  • Plan Premium Country USA Operating System Windows 7   My Question or Issue I clicked on the cover art in the bottom left corner of the screen and instead of getting larger, it disappeare...
  • Soundofus
  • Spotify Star
  • 1307 Views
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Some songs wont play at all, Its been like this for over a month.

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSo for the last month or so some songs will not play at all. Any song ive listened to in the past few years will load fine but the majority of the new songs just wont load. When...

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  • Casual Listener
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue So for the last month or so some songs will not play at all. Any song ive listened to in the past few...
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Can't play songs!

PlanPremiumCountryPhilippines Operating SystemWindows 10 My Question or IssueSongs in my library or songs that I search for will play for a few seconds and then abruptly stop with the message "Spotify can't play this song right now. If you have this ...

  • Newbie
  • Plan Premium Country Philippines   Operating System Windows 10   My Question or Issue Songs in my library or songs that I search for will play for a few seconds and then abruptly s...
  • A_Musicophile
  • Community Legend
  • 166 Views
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  • 166 Views
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Songs adding them selfs to a certain playlist

PlanPremium FamilyCountryUSA Device(Pixel XL, Webplayer, Destop)Operating System(Android Oreo and Windows 10) My Question or IssueSo for the past 3-4 months music I listen to from anywhere on spotify keeps adding its self to my Twitch playlist. This ...

  • Casual Listener
  • Plan Premium Family Country USA   Device (Pixel XL, Webplayer, Destop) Operating System (Android Oreo and Windows 10)   My Question or Issue So for the past 3-4 months music...
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  • playlists changed
    Troubleshooting
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The block is gone on spotify daily mixes.

PlanPremiumCountryLithuania DevicePCOperating SystemWindows 10 My Question or IssueCan't block songs/artists I don't like in my playlists. Overall quality (or daily mix improvement) has gone worse, the song/artist genres are random and don't fit in w...

  • Newbie
  • Plan Premium Country Lithuania   Device PC Operating System Windows 10   My Question or Issue Can't block songs/artists I don't like in my playlists. Overall quality (or daily mi...
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  • 260 Views
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Spotify can't play this right now

PlanPremiumCountrynorwayDeviceDesktopOperating SystemWindows 10 IssueWhenever i try to play a song on spotify i just get the meesage "Spotify can't play thi right now. If you have the file on your computer you can imoprt it."I can play my songs on my...

  • Casual Listener
  • Plan Premium Country norway Device Desktop Operating System Windows 10   Issue Whenever i try to play a song on spotify i just get the meesage "Spotify can't play thi right now. If you...
  • tiham
  • Casual Listener
  • 161 Views
  • 1 replies
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  • 161 Views
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