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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134362 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134362 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50984 Views
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  • 32 likes
  • Windows
  • 50984 Views
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  • 32 likes

Solved!! Empty playlist

I have recently reinstalled spotify on my laptop and I found that all my playlists were showing empty while their names were all right. Spotify on my phone shows everything same as before.

  • Casual Listener
  • I have recently reinstalled spotify on my laptop and I found that all my playlists were showing empty while their names were all right. Spotify on my phone shows everything same as before.
  • Mantisentil
  • Community Legend
  • 465 Views
  • 4 replies
  • 0 likes
  • 465 Views
  • 4 replies
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Solved!! There is no podcasts section in "my libary"

PlanFree/PremiumCountryAlgeriaOperating SystemWindows 10 My Question or IssueI saw older posts which say they fixed my issue with some update.Note that i have the latest version of spotify.

  • Regular
  •   Plan Free/Premium Country Algeria Operating System Windows 10   My Question or Issue I saw older posts which say they fixed my issue with some update.Note that i have the latest ...
  • Sebasty
  • Spotify Star
  • 354 Views
  • 8 replies
  • 0 likes
  • 354 Views
  • 8 replies
  • 0 likes

Local Files do not lock / sync with corresponding Spotify files

I have attempted to post this but was marked as spam. Here is the issue in full detail: https://justpaste.it/2g0r9 Ultimately, the issue is: Synced local files are working fine on my Desktop AND Phone in some cases, but in other cases they are ONLY w...

  • Roadie
  • I have attempted to post this but was marked as spam. Here is the issue in full detail:   https://justpaste.it/2g0r9   Ultimately, the issue is:   Synced local files are working ...
  • Kadejr
  • Gig Goer
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
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Spotify Premium stops playing at random.

PlanPremiumCountry USADeviceDell i7 LaptopOperating SystemWindows 8.1 My Question or Issue My Spotify randomly stops playing music. The progress bar continues as if it is playing but there is no sound. If I attempt to change tracks it starts giving m...

  • Casual Listener
  • Plan Premium Country  USA Device Dell i7 Laptop Operating System Windows 8.1   My Question or Issue  My Spotify randomly stops playing music. The progress bar continues as if...
  • FaherWh0
  • Casual Listener
  • 163 Views
  • 2 replies
  • 0 likes
  • 163 Views
  • 2 replies
  • 0 likes

Spotify won't launch

Hello. I've been trying to turn Spotify on, and all I got was a black screen with few buttons on top but nothing more, I've got no downloads in the background, and no running apps. I've got Spotify premium. been waiting for 10 minutes, still nothing.

  • Visitor
  • Hello. I've been trying to turn Spotify on, and all I got was a black screen with few buttons on top but nothing more, I've got no downloads in the background, and no running apps. I've got Spotify p...
  • MartinStoichkov
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Spotify freezes after pc suspend or when default playback device changed

PlanPremiumCountry PolandDeviceDell Latitute 7440Operating System Windows 7 Ent SP1 64-bit My Question or IssueI have been using Spotify for years, but recently it started to misbehave. Each time something is changed in audio devices e.g. I connect a...

  • Casual Listener
  • Plan Premium Country  Poland Device Dell Latitute 7440 Operating System   Windows 7  Ent SP1 64-bit  My Question or Issue I have been using Spotify for years, but r...
  • TomekSwiecicki
  • Casual Listener
  • 357 Views
  • 2 replies
  • 1 likes
  • 357 Views
  • 2 replies
  • 1 likes

Not Importing Certain Album

PlanPremiumCountryUSA.DeviceDesktopOperating SystemWindows 10 Home Edition My Question or IssueSpotify for my desktop seems to have "forgotten" my local files. I re-uploaded them/re-synced them, and all was fine. But, now, I cannot play one artists a...

  • Gig Goer
  • Plan Premium Country USA. Device Desktop Operating System Windows 10 Home Edition   My Question or Issue Spotify for my desktop seems to have "forgotten" my local files. I re-uploaded ...
  • Kadejr
  • Gig Goer
  • 178 Views
  • 2 replies
  • 0 likes
  • 178 Views
  • 2 replies
  • 0 likes

Awful bass overwhelming listening Spotify open

PlanFree/PremiumCountry DeviceWorkstationOperating SystemW7 My Question or IssueTerribly basses ovewhelming with Plantronics Brackbeat Pro 2 listening to Spotify web with cord (no BT).Any resolution ?

  • Casual Listener
  • Plan Free/Premium Country   Device Workstation Operating System W7   My Question or Issue Terribly basses ovewhelming with Plantronics Brackbeat Pro 2 listening to Spotify web wit...
  • 87 Views
  • 0 replies
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  • 87 Views
  • 0 replies
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Solved!! Can't play music anymore

Hello everyone, a few days ago I realised having issues with my spotify web player and program on my Windows 10 pc.As you can see I am clicked on the play button of the playlist but there is no music playing and no title of the song is showed. First ...

Spotify pic1.PNG
  • Visitor
  • Hello everyone, a few days ago I realised having issues with my spotify web player and program on my Windows 10 pc. As you can see I am clicked on the play button of the playlist but there is no mus...
  • Mantisentil
  • Community Legend
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

Thumbs up and down missing?

Has the Thumbs Up and Down icons and associated capability been removed from Spotify? I no longer have them for followed Radio playlists on both the Spotify Desktop program and the iOS app. Edit: It appears if I create a new Radio playlist and am not...

  • Regular
  • Has the Thumbs Up and Down icons and associated capability been removed from Spotify? I no longer have them for followed Radio playlists on both the Spotify Desktop program and the iOS app.   ...
  • BANEoB
  • Casual Listener
  • 2065 Views
  • 9 replies
  • 17 likes
  • 2065 Views
  • 9 replies
  • 17 likes

Local Files do not lock / sync with corresponding Spotify files

Not all of my Local Files are syncing / locking to the corresponding Spotify file. I fully understand the process required to add local files, and I've successfully added 1000+ local MP3s to Spotify synced / locked them to the corresponding Spotify f...

  • Roadie
  • Not all of my Local Files are syncing / locking to the corresponding Spotify file.   I fully understand the process required to add local files, and I've successfully added 1000+ local MP3s to...
  • 216 Views
  • 0 replies
  • 1 likes
  • 216 Views
  • 0 replies
  • 1 likes

[Windows] Open Spotify automatically after you log into windows (set to Minimised) does not work

VersionLatest Windows Desktop App Operating SystemWindows 10 My Question or IssueIf I open the Desktop Spotify App, and go to my Settings. Then scroll to the botom and choose Advanced Settings, there is an Option under the Startup and Windows Behavio...

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  • Visitor
  • Version Latest Windows Desktop App   Operating System Windows 10   My Question or Issue If I open the Desktop Spotify App, and go to my Settings. Then scroll to the botom and choose ...
  • 337 Views
  • 0 replies
  • 5 likes
  • 337 Views
  • 0 replies
  • 5 likes

Can't remove an artist from my library

PlanPremiumCountryCanada My Question or IssueHello! I have an artist in my library that i want to delete. I unfollowed him but it's stay in my artist list. I don't have any song of him in my playlists nor my song library. I tried followed/unfollowed,...

  • Casual Listener
  • Plan Premium Country Canada     My Question or Issue Hello! I have an artist in my library that i want to delete. I unfollowed him but it's stay in my artist list. I don't have any s...
  • Sebasty
  • Spotify Star
  • 478 Views
  • 3 replies
  • 1 likes
  • 478 Views
  • 3 replies
  • 1 likes

Find Friends stuck loading

PlanPremiumCountry United StatesDeviceDell / Surface BookOperating SystemWindows 10 My Question or IssueI don't know if I've ever been able to use the "see what your friends are playing" or "find friends" feature on Spotify. I click find friends and ...

  • Regular
  • Plan Premium Country  United States Device Dell / Surface Book Operating System Windows 10   My Question or Issue I don't know if I've ever been able to use the "see what your fr...
  • ajacobmiller
  • Casual Listener
  • 2850 Views
  • 20 replies
  • 17 likes
  • Friend Activity
    Friend Feed
    Friends
    issue
    unresolved
  • 2850 Views
  • 20 replies
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Solved!!Superuser Contribution 'Go to Playlist radio' not showing up anymore

Hi 'Go to Playlist radio' not showing up. Did it get remove overnight? Premium, Desktop PC with Windows 10

  • Casual Listener
  •    Hi  'Go to Playlist radio' not showing up. Did it get remove overnight?   Premium, Desktop PC with Windows 10    
  • Peter
  • Spotify Legend
  • 8590 Views
  • 27 replies
  • 7 likes
  • Error
    Playlists
    Radio
  • 8590 Views
  • 27 replies
  • 7 likes

Ma musique ne se lance pas.

Bonjour,J'ai un problème sur mon PC sous window 10, Spotify bug et ne lance pas de musique. j'ai aussi toutes les playliste de spotify qui sont "vide". Quand j'essaye de lancer une chanson, il ne veux pas. Je n'ai pas l'image de l'album, ni le minuta...

  • Casual Listener
  • Bonjour, J'ai un problème sur mon PC sous window 10, Spotify bug et ne lance pas de musique. j'ai aussi toutes les playliste de spotify qui sont "vide". Quand j'essaye de lancer une chanson, il ne v...
  • Dodolecoco
  • Casual Listener
  • 3480 Views
  • 2 replies
  • 1 likes
  • 3480 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Concerts - "there was an error requesting data"

PlanFreeCountryUKDevicePCOperating SystemW10 My Question or IssueBrowse - Concerts does not load, giving the "error requesting data" error, every time. I have tried fresh install and reboot. Is it just that my library is too big to draw data from?

  • Visitor
  • Plan Free Country UK Device PC Operating System W10   My Question or Issue Browse - Concerts does not load, giving the "error requesting data" error, every time. I have tried fresh ins...
  • Jemi
  • Spotify Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alternative to sorting saved songs by album?

Question for both Desktop and Android versions. So with new changes to Album/Liked song filtering my "Albums" section shrinked to about 20 entries that i saved a long time ago.Those saved albums now contain ALL songs from this album, including those ...

  • Regular
  • Question for both Desktop and Android versions.   So with new changes to Album/Liked song filtering my "Albums" section shrinked to about 20 entries that i saved a long time ago. Those saved ...
  • Jemi
  • Spotify Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Can't drag tracks into or within a playlist

PlanUnlimitedCountryUSADeviceDesktop computer, 64-bitOperating SystemWindows 8.1 My Question or IssueI cannot drag songs into or within a playlist; I can only add songs by clicking on the three dots or right-clicking and choosing "add to playlist". A...

  • Casual Listener
  • Plan Unlimited Country USA Device Desktop computer, 64-bit Operating System Windows 8.1   My Question or Issue I cannot drag songs into or within a playlist; I can only add songs by cl...
  • Alvarthemagi
  • Casual Listener
  • 2037 Views
  • 4 replies
  • 2 likes
  • 2037 Views
  • 4 replies
  • 2 likes

Solved!! Spotify doesn't play, missing playlists, no device control

The title summerises the experience I have the past week, where out of nowhere I wasn't able to play any music. Then when I tried to do a clean reinstall of Spotify, I see that my playlists are 'completely empty', and I couldn't play any music from m...

  • Visitor
  • The title summerises the experience I have the past week, where out of nowhere I wasn't able to play any music. Then when I tried to do a clean reinstall of Spotify, I see that my playlists are 'comp...
  • Mantisentil
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

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