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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87163 Views

40 replies

68 likes

  • 87163 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

815601 Views

505 replies

64 likes

  • 815601 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29459 Views

30 replies

7 likes

  • 29459 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3456 Views

0 replies

4 likes

  • 3456 Views
  • 0 replies
  • 4 likes

Spotify Desktop App not working with latest Windows update

PlanPremium CountryEnglandDevice(PC)Operating System(Windows 10) My Question or IssueEver since I installed the latest Windows updates which was today, I cannot select any songs to play every time I click the play button it does nothing but if I hit ...

Visitor

Plan Premium  Country England Device (PC) Operating System (Windows 10)   My Question or Issue Ever since I installed the latest Windows updates which was today, I cannot select a...

Emilia_8

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Sorting playlist

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueOn my mobile phone I can alphabetically sort my playlists. Which is very nice to find my playlists quick on the go. But on the windows app of Spotify this isn't possi...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue On my mobile phone I can alphabetically sort my playlists. Which is very nice to find my p...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Songs skipping on Desktop app and Web player

PlanPremiumCountryIndiaDeviceDell Inspiron 7559Operating SystemWindows 10 1909 My Question or IssueSongs are skipping within 1 second on both my desktop app and web player through chrome. Desktop app is also showing "spotify cant play this right now....

Visitor

  Plan Premium Country India Device Dell Inspiron 7559 Operating System Windows 10 1909   My Question or Issue Songs are skipping within 1 second on both my desktop app and web p...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Audiobooks not playing after ch. 100

PlanFree/PremiumCountryDEDeviceDiv. DevicesOperating SystemAndroid 9, Windows 10 My Question or IssueLike some others I encountered the problem that all audiobooks stop playing after ch. 100.I tried different devices, the app and the web version. Sin...

Casual Listener

Plan Free/Premium Country DE Device Div. Devices Operating System Android 9, Windows 10   My Question or Issue Like some others I encountered the problem that all audiobooks stop playi...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

I can not arrange tracks' order on some of my playlist?

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not arrange tracks' order on some of my playlist?

Casual Listener

Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can not ar...

ilkeakturk

Casual Listener

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Problema no Desktop para Windows

O programa abre, carrega normalmente todos as opções e sugestões para ouvir, mas quando clico para tocar, nada acontece. A música é selecionada, mas a música não toca.PlanPremiumCountryBrasilOperating System(Windows 7) My Question or IssuePreciso de ...

Regular

O programa abre, carrega normalmente todos as opções e sugestões para ouvir, mas quando clico para tocar, nada acontece. A música é selecionada, mas a música não toca. Plan Premium Country Brasil...

Peter

Spotify Legend

20860 Views

42 replies

9 likes

Desktop
  • 20860 Views
  • 42 replies
  • 9 likes

Webplayer bricht mitten im Album ab

PlanFreeCountryGermany Operating System(Windows 10) My Question or IssueDer Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. Seitdem wird kein Titel des Albums mehr gestartet obwohl alle 290 angezeigt werd...

Visitor

Plan Free Country Germany   Operating System (Windows 10)   My Question or Issue Der Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. S...

Kitty87

Casual Listener

667 Views

1 replies

1 likes

  • 667 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't stop Spotify from auto downloading OneDrive

PlanFreeCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI can't stop Spotify from auto downloading my entire OneDrive. Not just the songs. And letting it do so, will overfill my SSD of just 120 GB, I literally can't use the app ...

Casual Listener

Plan Free Country Portugal Device PC Operating System Windows 10   My Question or Issue I can't stop Spotify from auto downloading my entire OneDrive. Not just the songs. And letting i...

cxk271

Visitor

19372 Views

13 replies

14 likes

  • 19372 Views
  • 13 replies
  • 14 likes

Error 112 on Windows 10 Desktop

PlanPremiumCountryUSDeviceDell LaptopOperating SystemWindows 10 My Question or IssueEarlier today the app switched to Offline Mode while everything else worked just fine. I tried to log out and found that I couldn't log in but received the message: "...

Casual Listener

Plan Premium Country US Device Dell Laptop Operating System Windows 10   My Question or Issue Earlier today the app switched to Offline Mode while everything else worked just fine. I t...

CluelessBerk

Casual Listener

1462 Views

2 replies

0 likes

  • 1462 Views
  • 2 replies
  • 0 likes

Spotify Radio/Autoplay will not work with duplicates in playlists bug

PlanPremiumCountryAustraliaDevicesWindows 10, Mac OS Mojave. Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates on the playlist. I have tested this on Windows 10 Desktop and Mac OS ...

Regular

Plan Premium Country Australia Devices Windows 10, Mac OS Mojave.   Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates...

samchungy

Regular

924 Views

2 replies

0 likes

autoplay
bug
duplicates
Spotify Radio
  • 924 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop App Un-Hearting songs.

I heart songs on my phone that is connected to the internet via mobile all the time. It however does not update on my windows app, and on top of that it actually in hearts songs on my phone app too. When I do this with my computer off and then restar...

Regular

I heart songs on my phone that is connected to the internet via mobile all the time.  It however does not update on my windows app, and on top of that it actually in hearts songs on my phone app...

MaxFNPower

Regular

1100 Views

3 replies

0 likes

  • 1100 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why isn't the search returning exactly what you search for?

For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down the list, but its no way to even sort the list! Plan...

Casual Listener

For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down t...

sirkala

Casual Listener

1054 Views

5 replies

1 likes

  • 1054 Views
  • 5 replies
  • 1 likes

FEATURE REQUEST: Hotkey for Fullscreen button!

Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.

Newbie

Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.

OneByBoo

Roadie

511 Views

1 replies

1 likes

  • 511 Views
  • 1 replies
  • 1 likes

Can't play certain songs anymore or at all

PlanPremiumCountryUSADeviceiPhone 11 My Question or IssueSo there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play. For example, there are a number of songs unable to be played on the Shrek so...

Visitor

Plan Premium Country USA Device iPhone 11   My Question or Issue So there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play.&nbsp...

Emilia_8

Community Legend

2285 Views

1 replies

0 likes

  • 2285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Windows not playing

PlanPremiumCountryBrazilOperating SystemWindows 7 (fully updated)My Question or IssueSpotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything other than this black screen, and keeps stuck on 0:00. However I can ...

Casual Listener

Plan Premium Country Brazil Operating System Windows 7 (fully updated) My Question or Issue Spotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything othe...

Mario

Spotify Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't download music on laptop, only on phone

PlanPremiumCountryHollandDevicesony vaioOperating SystemWindows 8.1 My Question or IssueI use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spotify but don't see them on my phone. When I go on spotify on my lapto...

Visitor

PlanPremium CountryHolland Devicesony vaio Operating SystemWindows 8.1   My Question or Issue I use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spot...

Ivan

Spotify Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t see albums or songs on artist page

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t see a list of albums or tracks from the artist page, also i can't see my blue tick in...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t...

Ivan

Spotify Legend

776 Views

1 replies

1 likes

  • 776 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs ending early / unplayable songs

Hey, I have just been really annoyed with the app recently and wanted to give my feedback.I am on a laptop (don't exactly know the model) and a lot of the time the song stops with 1 or 2 seconds left and I have to manually skip. This happens on a lot...

Casual Listener

Hey, I have just been really annoyed with the app recently and wanted to give my feedback. I am on a laptop (don't exactly know the model) and a lot of the time the song stops with 1 or 2 seconds l...

Petya

Community Legend

973 Views

1 replies

0 likes

  • 973 Views
  • 1 replies
  • 0 likes

Superuser Contribution The default info on the desktop app is Title, Artist, Album, etc. How do I change that?

Plan: PremiumCountry: United states Device: Laptop Operating System: Windows 10 My Question or IssueI want to edit the default display on the Desktop App. It shows Title, Artist, Album, when it was created and the length of the song. I want only Titl...

Visitor

Plan: Premium Country: United states   Device: Laptop   Operating System: Windows 10   My Question or Issue I want to edit the default display on the Desktop App...

Ivan

Spotify Legend

1175 Views

1 replies

0 likes

  • 1175 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution freezes when ad plays

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 Spotify app freezes whenever ad for Killington tries to play. The only way to get it playing again is to close and restart the app. The app and my operating system are current to all u...

Visitor

Plan Free/Premium Country USA Device Desktop Operating System Windows 10   Spotify app freezes whenever ad for Killington tries to play.  The only way to get it playing again is to...

Peter

Spotify Legend

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes