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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84165 Views

40 replies

68 likes

  • 84165 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798360 Views

505 replies

64 likes

  • 798360 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24540 Views

26 replies

7 likes

  • 24540 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
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  • 4 likes

Songs downloaded on Phone, However not on Desktop App.

PlanPremiumCountryUnited KingdomDeviceLenovo Ideapad Z500Operating SystemWindows 8.1 My Question or IssueI paid for Premium yesterday night, where I decided to download one of my playlists, and then tried downloading them on Desktop, but turns out I ...

Newbie

Plan Premium Country United Kingdom Device Lenovo Ideapad Z500 Operating System Windows 8.1   My Question or Issue I paid for Premium yesterday night, where I decided to download one o...

444 Views

0 replies

0 likes

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Syncing local files from desktop to Iphone 6s broken.

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in the past it's always hit and miss. At the moment i...

Casual Listener

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in...

ottoyouds

Casual Listener

585 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Next/Previous song navigation is incredibly slow.

Skipping around in tracks in a playlist takes forever for me, to a point where I've given up completely with the desktop app. It's pure insanity how long I have to wait to like skip 3 tracks forward, around 20 seconds between stopping clicking until ...

Casual Listener

Skipping around in tracks in a playlist takes forever for me, to a point where I've given up completely with the desktop app. It's pure insanity how long I have to wait to like skip 3 tracks forward,...

TGYD

Casual Listener

832 Views

2 replies

0 likes

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  • 2 replies
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Spotify Desktop App not working with latest Windows update

PlanPremium CountryEnglandDevice(PC)Operating System(Windows 10) My Question or IssueEver since I installed the latest Windows updates which was today, I cannot select any songs to play every time I click the play button it does nothing but if I hit ...

Visitor

Plan Premium  Country England Device (PC) Operating System (Windows 10)   My Question or Issue Ever since I installed the latest Windows updates which was today, I cannot select a...

Emilia_8

Community Legend

653 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Sorting playlist

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueOn my mobile phone I can alphabetically sort my playlists. Which is very nice to find my playlists quick on the go. But on the windows app of Spotify this isn't possi...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue On my mobile phone I can alphabetically sort my playlists. Which is very nice to find my p...

384 Views

0 replies

0 likes

  • 384 Views
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Songs skipping on Desktop app and Web player

PlanPremiumCountryIndiaDeviceDell Inspiron 7559Operating SystemWindows 10 1909 My Question or IssueSongs are skipping within 1 second on both my desktop app and web player through chrome. Desktop app is also showing "spotify cant play this right now....

Visitor

  Plan Premium Country India Device Dell Inspiron 7559 Operating System Windows 10 1909   My Question or Issue Songs are skipping within 1 second on both my desktop app and web p...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
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Audiobooks not playing after ch. 100

PlanFree/PremiumCountryDEDeviceDiv. DevicesOperating SystemAndroid 9, Windows 10 My Question or IssueLike some others I encountered the problem that all audiobooks stop playing after ch. 100.I tried different devices, the app and the web version. Sin...

Casual Listener

Plan Free/Premium Country DE Device Div. Devices Operating System Android 9, Windows 10   My Question or Issue Like some others I encountered the problem that all audiobooks stop playi...

366 Views

0 replies

0 likes

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  • 0 replies
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I can not arrange tracks' order on some of my playlist?

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not arrange tracks' order on some of my playlist?

Casual Listener

Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can not ar...

ilkeakturk

Casual Listener

687 Views

2 replies

0 likes

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Solved!!Superuser Contribution Problema no Desktop para Windows

O programa abre, carrega normalmente todos as opções e sugestões para ouvir, mas quando clico para tocar, nada acontece. A música é selecionada, mas a música não toca.PlanPremiumCountryBrasilOperating System(Windows 7) My Question or IssuePreciso de ...

Regular

O programa abre, carrega normalmente todos as opções e sugestões para ouvir, mas quando clico para tocar, nada acontece. A música é selecionada, mas a música não toca. Plan Premium Country Brasil...

Peter

Spotify Legend

20639 Views

42 replies

9 likes

Desktop
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  • 42 replies
  • 9 likes

Webplayer bricht mitten im Album ab

PlanFreeCountryGermany Operating System(Windows 10) My Question or IssueDer Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. Seitdem wird kein Titel des Albums mehr gestartet obwohl alle 290 angezeigt werd...

Visitor

Plan Free Country Germany   Operating System (Windows 10)   My Question or Issue Der Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. S...

Kitty87

Casual Listener

657 Views

1 replies

1 likes

  • 657 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't stop Spotify from auto downloading OneDrive

PlanFreeCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI can't stop Spotify from auto downloading my entire OneDrive. Not just the songs. And letting it do so, will overfill my SSD of just 120 GB, I literally can't use the app ...

Casual Listener

Plan Free Country Portugal Device PC Operating System Windows 10   My Question or Issue I can't stop Spotify from auto downloading my entire OneDrive. Not just the songs. And letting i...

cxk271

Visitor

19320 Views

13 replies

14 likes

  • 19320 Views
  • 13 replies
  • 14 likes

Error 112 on Windows 10 Desktop

PlanPremiumCountryUSDeviceDell LaptopOperating SystemWindows 10 My Question or IssueEarlier today the app switched to Offline Mode while everything else worked just fine. I tried to log out and found that I couldn't log in but received the message: "...

Casual Listener

Plan Premium Country US Device Dell Laptop Operating System Windows 10   My Question or Issue Earlier today the app switched to Offline Mode while everything else worked just fine. I t...

CluelessBerk

Casual Listener

1447 Views

2 replies

0 likes

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  • 2 replies
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Spotify Radio/Autoplay will not work with duplicates in playlists bug

PlanPremiumCountryAustraliaDevicesWindows 10, Mac OS Mojave. Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates on the playlist. I have tested this on Windows 10 Desktop and Mac OS ...

Regular

Plan Premium Country Australia Devices Windows 10, Mac OS Mojave.   Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates...

samchungy

Regular

908 Views

2 replies

0 likes

autoplay
bug
duplicates
Spotify Radio
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Superuser Contribution Desktop App Un-Hearting songs.

I heart songs on my phone that is connected to the internet via mobile all the time. It however does not update on my windows app, and on top of that it actually in hearts songs on my phone app too. When I do this with my computer off and then restar...

Regular

I heart songs on my phone that is connected to the internet via mobile all the time.  It however does not update on my windows app, and on top of that it actually in hearts songs on my phone app...

MaxFNPower

Regular

1091 Views

3 replies

0 likes

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Superuser Contribution Why isn't the search returning exactly what you search for?

For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down the list, but its no way to even sort the list! Plan...

Casual Listener

For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down t...

sirkala

Casual Listener

1034 Views

5 replies

1 likes

  • 1034 Views
  • 5 replies
  • 1 likes

FEATURE REQUEST: Hotkey for Fullscreen button!

Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.

Newbie

Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.

OneByBoo

Roadie

499 Views

1 replies

1 likes

  • 499 Views
  • 1 replies
  • 1 likes

Can't play certain songs anymore or at all

PlanPremiumCountryUSADeviceiPhone 11 My Question or IssueSo there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play. For example, there are a number of songs unable to be played on the Shrek so...

Visitor

Plan Premium Country USA Device iPhone 11   My Question or Issue So there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play.&nbsp...

Emilia_8

Community Legend

2270 Views

1 replies

0 likes

  • 2270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Windows not playing

PlanPremiumCountryBrazilOperating SystemWindows 7 (fully updated)My Question or IssueSpotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything other than this black screen, and keeps stuck on 0:00. However I can ...

Casual Listener

Plan Premium Country Brazil Operating System Windows 7 (fully updated) My Question or Issue Spotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything othe...

Mario

Spotify Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't download music on laptop, only on phone

PlanPremiumCountryHollandDevicesony vaioOperating SystemWindows 8.1 My Question or IssueI use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spotify but don't see them on my phone. When I go on spotify on my lapto...

Visitor

PlanPremium CountryHolland Devicesony vaio Operating SystemWindows 8.1   My Question or Issue I use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spot...

Ivan

Spotify Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes