Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 74630 Views
  • 79 replies
  • 27 likes
  • 74630 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nekse
  • Casual Listener
  • 89427 Views
  • 285 replies
  • 22 likes
  • 89427 Views
  • 285 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6405 Views
  • 1 replies
  • 6 likes
  • 6405 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146887 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146887 Views
  • 0 replies
  • 26 likes

Superuser Contribution Integrate spotify with WPF application.

PlanPremiumCountry: USA DeviceDesktopOperating SystemWindows 10 My Question or Issue Can we integrate spotify with WPF aaplication?

  • Newbie
  • Plan Premium Country: USA   Device Desktop Operating System Windows 10   My Question or Issue  Can we integrate spotify with WPF aaplication?
  • Katerina
  • Spotify Legend
  • 2007 Views
  • 2 replies
  • 0 likes
  • 2007 Views
  • 2 replies
  • 0 likes

Solved!! Last.fm scrobbling stopped working

Plan:PremiumCountry:Italy Hi guys, I'm writing this because Last.fm scrobbling stopped working since yesterday, both from Desktop app and from smartphone. How can I fix it? Thanks a lot,Matteo

  • Casual Listener
  • Plan: Premium Country: Italy   Hi guys,   I'm writing this because Last.fm scrobbling stopped working since yesterday, both from Desktop app and from smartphone. How can I fix it?...
  • hans-jürgen
  • Roadie
  • 1411 Views
  • 2 replies
  • 0 likes
  • 1411 Views
  • 2 replies
  • 0 likes

Cant see friends activity bar when in portrait mode?? (Windows 10 )

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueI have a 24" monitor set as portrait, when i drag the spotifuggle over to this screen the "friends activity" bar is not shown, and there is no way to scroll to it either. Is this ...

  • Regular
  •   Plan Premium Country Sweden Operating System Windows 10    My Question or Issue I have a 24" monitor set as portrait, when i drag the spotifuggle over to this screen ...
  • Sebasty
  • Community Legend
  • 1074 Views
  • 1 replies
  • 0 likes
  • 1074 Views
  • 1 replies
  • 0 likes

Playback is jerky

PlanPremium (1.1.22.633.g1bab253a)CountryGermanyDevicePC, Core i5, 32 GB RAMOperating SystemWindows 7 My Question or IssuePlayback is jerky when other programs are running. The system is underutilized and has more than enough capacity.I do not have s...

  • Casual Listener
  • Plan Premium (1.1.22.633.g1bab253a) Country Germany Device PC, Core i5, 32 GB RAM Operating System Windows 7   My Question or Issue Playback is jerky when other programs are running. T...
  • Jessurch
  • Casual Listener
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

Desktop App Domain Needed for Whitelist

PlanPremiumCountryUSADeviceDell Latitude 7400 2 in 1Operating SystemWindows 10 My Question or IssueGetting an error that our internet is blocking Spotify (error code 55). I'm looking for the domain that I would need to provide to have IT whitelist in...

  • Visitor
  • Plan Premium Country USA Device Dell Latitude 7400 2 in 1 Operating System Windows 10   My Question or Issue Getting an error that our internet is blocking Spotify (error code 55). I'm...
  • interrupt21h
  • Music Fan
  • 7487 Views
  • 1 replies
  • 0 likes
  • 7487 Views
  • 1 replies
  • 0 likes

Static mid song during playlist

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueDidn't know if other where having the same problem, but while I am listening to music mid song, static will just start blaring through the speakers. I'm on a Window...

  • Newbie
  • Plan Free/Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Didn't know if other where having the same problem, but while I am listening to music mi...
  • Sebasty
  • Community Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Spotify Connect No Longer Works

PlanPremiumCountryUSADevicePC, Samsung Galaxy S9Operating SystemAndroid Pie, Windows 10 My Question or IssueIn late December, Spotify connect stopped working between my desktop and phone; I would have the program open in both devices but Spotify conn...

  • Casual Listener
  •   Plan Premium Country USA Device PC, Samsung Galaxy S9 Operating System Android Pie, Windows 10   My Question or Issue In late December, Spotify connect stopped working between ...
  • OneByBoo
  • Roadie
  • 780 Views
  • 1 replies
  • 0 likes
  • Troubleshooting
  • 780 Views
  • 1 replies
  • 0 likes

Solved!! Unable to change profile my picture

PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueI've tried to change my profile picture using the Spotify desktop app, the "change" button did appear and I uploaded a picture normally but then I checked again my pro...

  • Casual Listener
  • Plan Premium Country Italy Device Desktop Operating System Windows 10   My Question or Issue I've tried to change my profile picture using the Spotify desktop app, the "change" button ...
  • MahmoudMa
  • Casual Listener
  • 747 Views
  • 2 replies
  • 0 likes
  • 747 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs Randomly Pausing Online Mode

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueSongs will randomly pause every few moments whether or not I am in the app or in another window. I have already tried reinstalling Spotify, signing out of all devices, and upd...

  • Regular
  • Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Songs will randomly pause every few moments whether or not I am in the app or in another window. I have al...
  • Peter
  • Spotify Legend
  • 925 Views
  • 3 replies
  • 1 likes
  • 925 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playback pausing in Windows Store (UWP) App

PlanFreeCountryUnited StatesDeviceSurface Pro 3Operating SystemWindows 10 My Question or Issue Sometimes playback will "freeze" when or after ads are played. Pressing the Play/Pause button a few times will sometimes resume playback but when that does...

  • Gig Goer
  • Plan Free Country United States Device Surface Pro 3 Operating System Windows 10   My Question or Issue  Sometimes playback will "freeze" when or after ads are played. Pressing th...
  • Peter
  • Spotify Legend
  • 694 Views
  • 1 replies
  • 0 likes
  • pausing
    playback
    uwp
    Windows
    Windows Store
  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution Musics stops after X seconds

PlanPremium - FamilyCountryBelgiumDeviceWindows HP Operating SystemWindows 10 My Question or IssueThe music on my Spotify app stops playing every couple of seconds. I tried different solutions already, changing the cache folder, trying to find anythi...

  • Visitor
  • Plan Premium - Family Country Belgium Device Windows HP  Operating System Windows 10   My Question or Issue The music on my Spotify app stops playing every couple of seconds. I tr...
  • Peter
  • Spotify Legend
  • 865 Views
  • 1 replies
  • 0 likes
  • 865 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop Spotify STOPPED WORKING for Windows 7 ???

PlanPremiumCountryBrazilDeviceDesktop WindowsOperating SystemWindows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instances o...

  • Casual Listener
  • Plan Premium Country Brazil Device Desktop Windows Operating System Windows 7   So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basi...
  • Peter
  • Spotify Legend
  • 599 Views
  • 1 replies
  • 1 likes
  • Desktop Windows
    freeze
    Windows 7
  • 599 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Windows 7 wont play and get's unresponsive

PlanPremiumCountryBrazilDeviceDesktop / PCOperating SystemWindows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k My Question or Issue It started one or two days ago, after clicking on PLAY, all clicks on Spotify software are ignored, nothing happens. No a...

  • Regular
  • Plan Premium Country Brazil Device Desktop / PC Operating System Windows 7 Ultimate SP 1 + GEFORCE 1060 + I7 4770k   My Question or Issue   It started one or two days ago, after ...
  • Peter
  • Spotify Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with the windows app

Hello, I´m having a problem to log in with the windows app of Spotify.I received a message that says that the firewall is blocking spotify, and that I should try to change the proxy configuration, how could I do that?

  • Casual Listener
  • Hello, I´m having a problem to log in with the windows app of Spotify.I received a message that says that the firewall  is blocking spotify, and that I should try to change the proxy configurati...
  • Peter
  • Spotify Legend
  • 502 Views
  • 3 replies
  • 0 likes
  • 502 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows 10 Perfomance Issues

Help please! : Hi. Everytime when i boot up my computer, the spotify desktop application makes my computer Lag. Any suggestions? Plz Respond!

  • Visitor
  • Help please! :     Hi. Everytime when i boot up my computer, the spotify desktop application makes my computer Lag. Any suggestions?       Plz Respond!
  • Peter
  • Spotify Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to access another user's playlist in the Desktop App

I am using Spotify desktop in Windows 7 (Yeah, I know... I'm upgrading to Windows 10 soon). How can I find another person's playlist? They've e-mailed me a link, but I don't know what to do with it in the desktop app... Also, is the desktop app free ...

  • Music Fan
  • I am using Spotify desktop in Windows 7 (Yeah, I know... I'm upgrading to Windows 10 soon).   How can I find another person's playlist? They've e-mailed me a link, but I don't know what to do ...
  • Peter
  • Spotify Legend
  • 640 Views
  • 3 replies
  • 0 likes
  • 640 Views
  • 3 replies
  • 0 likes

Superuser Contribution [bug] Spotify Desktop crashes when the screen is back on (after off in battersaving mode)

Hi all, does anyone familiar with the bug that when spotify is running on the background of the laptop playing music while the screen is off (when the laptop is unplugged), and when the screen is back on (if moving the mouse or something) spotify cra...

  • Casual Listener
  • Hi all,   does anyone familiar with the bug that when spotify is running on the background of the laptop playing music while the screen is off (when the laptop is unplugged), and when the scre...
  • Peter
  • Spotify Legend
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

Superuser Contribution Upload local playlists

premium plantrying to get local music & playlists on my phonei can get local music (but not playlists) from shared drive on my windows desktop spotify appi cannot get playlists uploaded to spotify - how to do that?i don't see my local music (that i s...

  • Casual Listener
  • premium plan trying to get local music & playlists on my phone i can get local music (but not playlists) from shared drive on my windows desktop spotify app i cannot get playlists uploaded to ...
  • Peter
  • Spotify Legend
  • 416 Views
  • 3 replies
  • 0 likes
  • 416 Views
  • 3 replies
  • 0 likes

Superuser Contribution artist page not working on win 10 (bug)

Premiumusawin 10 64 bitlong time user, LONG time problem i have been having this problem for a long time.i have restated 100s of times.(both) Reinstalled spodfy.exe and spodfy.uwp apps. i have cleared all sopdfy data (app data, user data, local and r...

wheezs_4-1577201423240.png wheezs_3-1577201392972.png
  • Casual Listener
  •       Premium usa win 10 64 bit long time user, LONG time problem      i have been having this problem for a long time. i have restated 100s of ti...
  • Peter
  • Spotify Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Freezes up during commercials

PlanFreeCountryUSADevicelaptopOperating systemWindows 8 My Question or IssueSpotify freezes only during commercials. Is there a fix?

  • Casual Listener
  • Plan Free Country USA Device laptop Operating system Windows 8   My Question or Issue Spotify freezes only during commercials. Is there a fix?
  • Peter
  • Spotify Legend
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes