Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1092 Views

0 replies

2 likes

  • 1092 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143398 Views

83 replies

27 likes

  • 143398 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127873 Views

294 replies

22 likes

  • 127873 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10792 Views

1 replies

6 likes

  • 10792 Views
  • 1 replies
  • 6 likes

Superuser Contribution Offline Sync

PlanPremiumCountryUSADeviceIphone X and WindowsOperating SystemIOS 13.3.1 and Windows 10 My Question or IssueHow do I offline Sync on my desktop and phone to get local file songs on my phone? Instructions are not clear at all.

Visitor

  Plan Premium Country USA Device Iphone X and Windows Operating System IOS 13.3.1 and Windows 10   My Question or Issue How do I offline Sync on my desktop and phone to get loca...

Ivan

Spotify Legend

1110 Views

1 replies

1 likes

offline sync
  • 1110 Views
  • 1 replies
  • 1 likes

Superuser Contribution Will not-syncing playlists ever be fixed?

Averytime I come home, the songs I liked on my phone app are not visible in the Liked songs playlist on my computer. This issue is really annoying and as I see here, it is really common issue which is going on for years. I really don't want to reinst...

Visitor

Averytime I come home, the songs I liked on my phone app are not visible in the Liked songs playlist on my computer. This issue is really annoying and as I see here, it is really common issue which i...

Ivan

Spotify Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

"Recently played" is not updating - seems to be frozen

PlanPremiumCountryGermany DeviceDesktopOperating System Windows 10 "Recently played" is not updating - seems to be frozen.

Visitor

Plan Premium Country Germany   Device Desktop Operating System  Windows 10   "Recently played" is not updating - seems to be frozen.   

Emilia_8

Community Legend

675 Views

1 replies

1 likes

  • 675 Views
  • 1 replies
  • 1 likes

Solved!! My PC Freze after 10 minutes of using spotify

Hello everyone, I have this problem with spotify: i open spotify and listen normaly to music but after ~ 5/10 minutes my pc freeze and i have to reboot... i readed this http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/My-Pc-Freeze-when-i-m-...

Regular

Hello everyone, I have this problem with spotify: i open spotify and listen normaly to music but after ~ 5/10 minutes my pc freeze and i have to reboot...   i readed this http://...

breeze11

Visitor

2476 Views

4 replies

0 likes

Windows
  • 2476 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Is Super Slow For Months

Operating SystemWindows 10 1909 My Question or IssueMy Spotify has been Super Slow for Months even after reinstalling, deactivating hardware acceleration and clearing the cache and everything else works fine like YouTube and Soundcloud.

Visitor

Operating System Windows 10 1909   My Question or Issue My Spotify has been Super Slow for Months even after reinstalling, deactivating hardware acceleration and clearing the cache and every...

Ivan

Spotify Legend

542 Views

1 replies

1 likes

  • 542 Views
  • 1 replies
  • 1 likes

Desktop App Skipping every song

PlanPremiumCountryAustriaDeviceTowerOperating SystemWin10 My IssueI cleaned my hardware, switched my motherboard, cpu and ram, and now the Spotify Desktop App is just skipping every single song i want to play.I already tried some Community Answers li...

Casual Listener

Plan Premium Country Austria Device Tower Operating System Win10   My Issue I cleaned my hardware, switched my motherboard, cpu and ram, and now the Spotify Desktop App is just skippin...

DeaGiXe

Casual Listener

849 Views

3 replies

0 likes

  • 849 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can log-in just for a few seconds

Hi there I've got a Spotify Premium Account. I use a several Devices- such as iphone ipad. Now the problem comes, when I want to use my account in the office via the desktop browser (chrome, win 10). I can log in as ususal- it works first-> it shows ...

Visitor

Hi there    I've got a Spotify Premium Account. I use a several Devices- such as iphone ipad.  Now the problem comes, when I want to use my account in the office via the desktop bro...

Ivan

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Very bizarre rendering issues

 PlanPremium (family)CountryUKDeviceAMD CPU and GraphicsOperating SystemWin10 My Question or IssuePersisting rendering issue in the programme, screenshot attached. Tried disabling/enabling hardware acceleration, restarting the programme and PC, etc e...

Casual Listener

  Plan Premium (family) Country UK Device AMD CPU and Graphics Operating System Win10   My Question or Issue Persisting rendering issue in the programme, screenshot attached. Tried di...

881 Views

0 replies

0 likes

broken
Rendering
UI
unusable
Windows
  • 881 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sound on Podcasts is garbled

PlanFreeCountryUSDeviceWindows desktopOperating SystemWindows 10 My Question or IssueThe sound for podcasts is garbled and too quiet to hear even with volume almost maxed. Music plays fine, only seems to happen with podcasts and the ads.

Visitor

Plan Free Country US Device Windows desktop Operating System Windows 10   My Question or Issue The sound for podcasts is garbled and too quiet to hear even with volume almost maxed. Mu...

Katerina

Spotify Legend

1866 Views

2 replies

1 likes

  • 1866 Views
  • 2 replies
  • 1 likes

Superuser Contribution Heart icon missing in premium account?

PlanPremiumCountryIndiaDeviceAndroid OnePlus 3TOperating SystemWindows 8.1 (64 bit) My Question or IssueI have been a longtime user of Spotify Free on desktop/ app and have been maintaining a consistent habit of "liking" songs by clicking the heart i...

Casual Listener

Plan Premium Country India Device Android OnePlus 3T Operating System Windows 8.1 (64 bit)   My Question or Issue I have been a longtime user of Spotify Free on desktop/ app and have b...

Ramakant

Casual Listener

2179 Views

2 replies

0 likes

liked songs
  • 2179 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution No privileges for idea submission on free account

Hi,Is it so that there are no privileges for idea submission on free account.PlanFreeCountryUS DeviceMac

Casual Listener

Hi, Is it so that there are no privileges for idea submission on free account. Plan Free Country US   Device Mac

Katerina

Spotify Legend

740 Views

3 replies

0 likes

  • 740 Views
  • 3 replies
  • 0 likes

Play/Pause programmable function on Razer synapse not working

I was trying to find a solution for my Razer deathadder, I set one of the programmable buttons as play/pause, but it worked once, then stopper working. I tried scouring the forums for solutions, but didn't find anything useful. I knew it wasn't a pro...

Visitor

I was trying to find a solution for my Razer deathadder, I set one of the programmable buttons as play/pause, but it worked once, then stopper working. I tried scouring the forums for solutions, but ...

4601 Views

0 replies

0 likes

mouse
play-pause
razer
Windows 10
  • 4601 Views
  • 0 replies
  • 0 likes

Superuser Contribution Everytime an ad plays it just freezes

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI have the Spotify app installed, and every single time an advert plays, it just freezes. I have already reinstalled Spotify. As far as I know, the only way to fix this ...

Casual Listener

Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue I have the Spotify app installed, and every single time an advert plays, it just freezes. I h...

引きこもり

Roadie

734 Views

4 replies

0 likes

  • 734 Views
  • 4 replies
  • 0 likes

Proxy Setting - Cosmetics Issue

PlanPremiumCountryIndonesiaDeviceAcer Swift 3 SF314-54GOperating SystemWindows 10 My Question or IssueI am usually using proxy type HTTP to play Spotify Desktop in office and have to change to Auto-Detect when at home. Every time I change to HTTP, th...

Visitor

Plan Premium Country Indonesia Device Acer Swift 3 SF314-54G Operating System Windows 10   My Question or Issue I am usually using proxy type HTTP to play Spotify Desktop in office...

621 Views

0 replies

1 likes

address
port
proxy
  • 621 Views
  • 0 replies
  • 1 likes

Song progress bar always in the wrong place

My Question or IssueFor the past few months, the song progress bar at the bottom of the screen is very often in the wrong place. This most frequently occurs when changing to a new track part way through another one; the bar sometimes just carries on ...

Regular

My Question or Issue For the past few months, the song progress bar at the bottom of the screen is very often in the wrong place. This most frequently occurs when changing to a new track part way th...

823 Views

0 replies

0 likes

  • 823 Views
  • 0 replies
  • 0 likes

"Listening On Spotify" on discord doesn't show on my account just showing if i play on web player

PlanPremiumCountryIndonesiaOperating SystemWindows 10 My Question or Issue"listening on spotify" status doesn't show on my account i already tried another account but if i play on handphone or web player its working and my spotify on handphone app do...

Casual Listener

Plan Premium Country Indonesia Operating System Windows 10   My Question or Issue "listening on spotify" status doesn't show on my account i already tried another account but if i play o...

Dhllz

Casual Listener

1929 Views

1 replies

0 likes

  • 1929 Views
  • 1 replies
  • 0 likes

Adding a List of Songs to my playlist automatically?

So I got a big list (around 100 Funk songs) which I want to add to my Funk playlist. I don't want to add all those songs manually into my playlist. Is there a way I can do this automatically? I got a list with: Artist - Song Name in a notepad. It mig...

Casual Listener

So I got a big list (around 100 Funk songs) which I want to add to my Funk playlist.   I don't want to add all those songs manually into my playlist. Is there a way I can do this automatically...

pietermo

Casual Listener

6396 Views

2 replies

0 likes

  • 6396 Views
  • 2 replies
  • 0 likes

How to follow someone`s playlist or User if the user has multiple playlists?

Hello, I have the following problem. I`m a new user to Spotify. When I go into groups and follow other people and others follow me. I find that some people have multiple playlists and are upcoming artists. I can`t find the follow button when I go to ...

Casual Listener

Hello,   I have the following problem. I`m a new user to Spotify. When I go into groups and follow other people and others follow me. I find that some people have multiple playlists and are up...

Sebasty

Community Legend

4482 Views

3 replies

0 likes

  • 4482 Views
  • 3 replies
  • 0 likes

Superuser Contribution When I add an instrumental of a song to my playlist Spotify plays the non-instrumental version inste

I added the instrumental of Tiesto & Diplo - C'mon (Catch 'Em By Surprise) and I put my playlist on shuffle but when it came on it played the vocal version with Busta Rhymes instead. Spotify lists the name correctly but the song itself is the wrong o...

Visitor

I added the instrumental of Tiesto & Diplo - C'mon (Catch 'Em By Surprise) and I put my playlist on shuffle but when it came on it played the vocal version with Busta Rhymes instead. Spotify list...

Mario

Spotify Legend

1219 Views

6 replies

0 likes

  • 1219 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plz unlock this to hear

PlanFreeCountryPorto Alegre-RS (Brazil)DevicePC/PS4/ LG K12+Operating SystemAndroid/ Windows 10 My Question or IssueI'm having trouble playing this album, it just doesn't play:(https here) open.spotify (dot) com /album/ 3lQAf3pq4qsdFKGpoByvIb#_=_BoA ...

Visitor

Plan Free Country Porto Alegre-RS (Brazil) Device PC/PS4/ LG K12+ Operating System Android/ Windows 10   My Question or Issue I'm having trouble playing this album, it just doesn't pla...

Ivan

Spotify Legend

917 Views

1 replies

0 likes

  • 917 Views
  • 1 replies
  • 0 likes