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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84212 Views

40 replies

68 likes

  • 84212 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798653 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24601 Views

26 replies

7 likes

  • 24601 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3105 Views

0 replies

4 likes

  • 3105 Views
  • 0 replies
  • 4 likes

Add to playlist from que

PlanPremiumCountryFIDeviceComputerOperating SystemWindows 7 pro 64 SPOTIFY: 1.1.26.501.gbe11e53b My Question or IssueWhen adding songs to a playlist from QUE, including Now Playing track, spotify adds these songs (now playing and que) AND all the son...

Roadie

  Plan Premium Country FI Device Computer Operating System Windows 7 pro 64   SPOTIFY: 1.1.26.501.gbe11e53b   My Question or Issue When adding songs to a playlist from QUE...

330 Views

0 replies

0 likes

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Solved!!Superuser Contribution Queue and Chronology

PlanFreeCountry DevicePcOperating SystemWindows My Question or IssueQueue and Chronology don't work when I use the app from the Pc. A news from this morning, I don't know why. My profile looks like dead.

Visitor

  Plan Free Country   Device Pc Operating System Windows   My Question or Issue Queue and Chronology don't work when I use the app from the Pc. A news from this morning, I d...

Ivan

Spotify Legend

670 Views

1 replies

0 likes

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  • 1 replies
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Explicit content not marked on Desktop but on Web Player. Option to report is missing

I noticed a song playing with Explicit content on my Family plan (Down- Jay Sean Cover, Breathe Carolina, Punk Goes Pop album), went to report it and the "Report Explicit Content" option is missing. I did some googling and thought maybe it was just t...

Visitor

I noticed a song playing with Explicit content on my Family plan (Down- Jay Sean Cover, Breathe Carolina, Punk Goes Pop album), went to report it and the "Report Explicit Content" option is missing. ...

595 Views

0 replies

0 likes

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Solved!!Superuser Contribution Saved Songs No Longer Appear in Artists Section; Bug Or By Design?

At some point, presumably due to an update, the Artists section under Your Library stopped displaying all the artists whose music I have saved, and now only those I have followed appear. Furthermore, when I now click on those artists I am taken to th...

Music Fan

At some point, presumably due to an update, the Artists section under Your Library stopped displaying all the artists whose music I have saved, and now only those I have followed appear.   Fur...

zkz11

Casual Listener

46512 Views

61 replies

67 likes

missing songs
saved songs
  • 46512 Views
  • 61 replies
  • 67 likes

Windows 10 spotify app doesn't recognise USB-tether internet

Hi, PlanPremiumCountryNetherlands DeviceNokia 6 and Windows 10 My IssueThe landline internet is down so I'm using internet over USB to my Nokia 6.0. I can game, use you tube and post on this forum. Spotify on the other hand denies there is a working ...

Music Fan

Hi,   Plan Premium Country Netherlands   Device Nokia 6 and Windows 10   My Issue The landline internet is down so I'm using internet over USB to my Nokia 6.0. I can game, u...

MC_trouble

Music Fan

783 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Music stops playing

PlanPremiumCountry DeviceBoth on my pc, laptop and iphone 8Operating SystemEverything is up to date My Question or IssueI get to play about 20 seconds. Sometimes more and sometimes less. And then my music just stops until I got hit the play button ag...

Visitor

Plan Premium Country   Device Both on my pc, laptop and iphone 8 Operating System Everything is up to date   My Question or Issue I get to play about 20 seconds. Sometimes more an...

Ivan

Spotify Legend

562 Views

1 replies

0 likes

bug
  • 562 Views
  • 1 replies
  • 0 likes

Windows 10 music control, song is not changing if playing on another device

Hey, i found a bug in Spotify desktop (Windows 10). If i play music on another device (Amazon Alexa in my case), the in Windows 10 integrated music control is not updating/changing song name and image (Changing and stopping the song is working). You ...

Visitor

Hey,  i found a bug in Spotify desktop (Windows 10).  If i play music on another device (Amazon Alexa in my case), the in Windows 10 integrated music control is not updating/changing song...

879 Views

0 replies

2 likes

bug
Windows 10
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  • 2 likes

Solved!! Spotify isn't working on a desktop

PlanPremiumCountryCzech RepublicDeviceLenovo Yoga C740-15IMLOperating SystemWindows 10 My Question or IssueI've been using Spotify Premium on my PC for almost 4 months without any issues, but couple days ago it just stopped working. I didn't do any u...

Casual Listener

Plan Premium Country Czech Republic Device Lenovo Yoga C740-15IML Operating System Windows 10   My Question or Issue I've been using Spotify Premium on my PC for almost 4 months withou...

PrettyMuchSwiss

Composer

2388 Views

3 replies

0 likes

Troubleshooting
  • 2388 Views
  • 3 replies
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Bluetooth-connection for Spotify from Windows laptop to JBL-headphones

Hello,to connect my JBL-headphones by bluetooth to my laptop runs pretty well, except when playing Spotify. How can this bee the case? As said, without any problems I can hear YouTube videos or whatever. But when I start Spotify than it does not work...

Visitor

Hello, to connect my JBL-headphones by bluetooth to my laptop runs pretty well, except when playing Spotify. How can this bee the case? As said, without any problems I can hear YouTube videos o...

743 Views

0 replies

3 likes

bluetooth-connection
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  • 3 likes

199 new songs on Release Radar?

My new Release Radar from today has 199 songs - why, and anyone else with more than the usual 30 tracks? Is it a test rollout for random users?

Roadie

My new Release Radar from today has 199 songs - why, and anyone else with more than the usual 30 tracks? Is it a test rollout for random users?

hans-jürgen

Roadie

1924 Views

4 replies

1 likes

  • 1924 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify web player

PlanPremium (Family)CountrySingaporeDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify's web player at work where we have high speed wifi 24/7, however the songs on my playlist stop in-between songs all the time, and I have to ...

Newbie

Plan Premium (Family) Country Singapore Device Desktop Operating System Windows 10   My Question or Issue I use Spotify's web player at work where we have high speed wifi 24/7, however...

GeeksAdvice

Regular

2440 Views

2 replies

0 likes

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  • 2 replies
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Connexion impossible derriere un proxy

Bonjour,depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy.J'ai un compte family qui fonctionne parfaitement sur mon pc a la maison, tele, smartphone.Sur mon pc au bureau (windows), le ...

Regular

Bonjour, depuis 1 semaine je rencontre un probleme de connexion depuis mon compte sur mon poste de travail derriere un proxy. J'ai un compte family qui fonctionne parfaitement sur mon pc a la mai...

BasDer

Casual Listener

8747 Views

3 replies

1 likes

  • 8747 Views
  • 3 replies
  • 1 likes

Help! Media Keys Not Working WIth Win 10 Spotify App

Plan - PremiumCountry - CanadaDevice - Lenovo M900x TinyOperating System - Windows 10, latest version, fully updated My Question or Issue - I use an MS Comfort Curve 2000 v1.0 keyboard and the forward / back media keys will not work with the Win 10 a...

Casual Listener

Plan - Premium Country - Canada Device - Lenovo M900x Tiny Operating System - Windows 10, latest version, fully updated   My Question or Issue - I use an MS Comfort Curve 2000 v1.0 key...

camdanvan

Casual Listener

985 Views

2 replies

0 likes

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  • 2 replies
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Latest version incorrectly detects proxy and fails to connect

One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?! Problem:I was presented with a situation this morning where Spotify desktop was displaying the cannot connect error du...

Newbie

One of your programmers appears to have broken the desktop version of Spotify as of this week - where is the QA on these projects?!   Problem: I was presented with a situation this morning wh...

1132 Views

0 replies

0 likes

firewall
proxy
Sophos
utm
  • 1132 Views
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Superuser Contribution Cant buy premium

Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. I can't do that?

Visitor

Hi, I want to bay a premium to my account, but when I select the PayPal option where I have enough money to pay the premium. Why do I need to give a credit card? I want to pay without a credit card. ...

Ivan

Spotify Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play queue suddently starts playing metal songs again and again

PlanPremiumCountryGermanDeviceAsus laptopOperating SystemWindows 10 My Question or IssueWhenever I stop whatever I played and let Spotify be quiet for a while but keep it open, after a while, it will suddently start playing metal music from the play ...

Visitor

Plan Premium Country German Device Asus laptop Operating System Windows 10   My Question or Issue Whenever I stop whatever I played and let Spotify be quiet for a while but keep it ope...

Mario

Spotify Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't work at all

PlanPremiumCountry GermanyDevicePc Operating System Windows 10 My Question or Issue Hello,I had a lot of problems with Spotify the last days. At the beginning I couldn't play some songs and they only worked when I uninstalled Spotify and installed it...

Casual Listener

  Plan Premium Country  Germany Device Pc  Operating System  Windows 10   My Question or Issue  Hello, I had a lot of problems with Spotify the last days. At...

figmentpigment

Visitor

6785 Views

7 replies

2 likes

  • 6785 Views
  • 7 replies
  • 2 likes

Inappropriate ad

I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy talking about "sitting on my face"... I understand the...

Casual Listener

I just had to sit through an ad titled "Baby Keem" and... MY GOSH THE EXPLICIT LANGUAGE! I can't tell you how many times the words f*** and bi*** were said, not to mention the ad opens with a guy tal...

--7

Casual Listener

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
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64 Bit Spotify

PlanFreeCountryUK DevicePCOperating SystemWindows 10 My Question or IssueSpotify 32 bit doesn't work on my PC which is 64 bit with Windows 10. It keeps crashing the system or slowing it down. I've spoken to Spotify help desk about it and they say the...

Newbie

Plan Free Country UK   Device PC Operating System Windows 10   My Question or Issue Spotify 32 bit doesn't work on my PC which is 64 bit with Windows 10.  It keeps crashing ...

MauriceMV

Spotify Star

1198 Views

1 replies

1 likes

  • 1198 Views
  • 1 replies
  • 1 likes

Error 30 on LOG IN

Plan/PremiumCountryisrael Operating SystemWindows 10(zooberi72)My Question or Issuegood weekI have a Premium Spotify on the computer but I tried to log in I couldn'tI tried to delete, I tried to see what the problem wasBut I couldn't be happier if yo...

Visitor

  Plan /Premium Country israel   Operating System Windows 10(zooberi72) My Question or Issue good week I have a Premium Spotify on the computer but I tried to log in I couldn't I...

MauriceMV

Spotify Star

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes