Connection issues

[michealdark]

[redacted by user]

[OneByBoo]

Hi there @michealdark

thanks for reaching out to the Spotify community !

I'm sorry to hear you're experiencing connection issues on your account, however i would love to try and help you out.

You mentioned taking the steps provided within the support pages and the community threads, could you please make a post stating all the steps you took + your current Spotify version, error messages if any and the type of network you're using (modem, router, VPN, work network etc.)

I would also like you to mention which of the devices in the list you provided are working properly and which don't + the type of your Spotify subscription used exactly as you wrote Free/Premium.

Again, this is a landing hand and not official support.

However, the community's experienced users have encountered hundreds of connection error and issues threads so i'm sure we can guide you in the right direction.

Waiting on your update.

Have a great day 🙂