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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137273 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137273 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53521 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53521 Views
  • 0 replies
  • 33 likes

Superuser Contribution label search doenst load all the albums

Hello Label search on the spotify app and spotify web doesnt load all the albums anymore. A week ago i had much more album results? Sorry voor my bad english I use Windows 10 Apps al up to date I even reinstalled my computer

  • Regular
  • Hello Label search on the spotify app and spotify web doesnt load all the albums anymore. A week ago i had much more album results? Sorry voor my bad english I use Windows 10 Apps al up to date I eve...
  • Peter
  • Spotify Legend
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

Superuser Contribution An internal exception occured

PlanPremiumCountryUSADevicePCOperating SystemWin10 My Question or Issuei have a fresh install of windows on my main c drive and it works fine but when i pluged in my other HDD ,that has never had windows installed on it and only used as data backup, ...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Win10   My Question or Issue i have a fresh install of windows on my main c drive and it works fine but when i pluged in my other HD...
  • Katerina
  • Spotify Legend
  • 1508 Views
  • 3 replies
  • 0 likes
  • 1508 Views
  • 3 replies
  • 0 likes

Superuser Contribution Filtering by User on Collaborative Playlists Causes the Playlist to Play in Incorrect Order

PlanPremiumCountryUSDeviceHuwaei Matebook DOperating SystemWindows 10My Question or IssueWhen filtering a collaborative playlist list by "user" (the user who added songs to the playlist) with shuffle play turned off, songs are played in a seemingly r...

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  • Regular
  • Plan Premium Country US Device Huwaei Matebook D Operating System Windo ws 10 My Question or Issue When filtering a collaborative playlist list by "user" (the user who added songs to the pl...
  • Guido
  • Spotify Legend
  • 698 Views
  • 1 replies
  • 0 likes
  • 698 Views
  • 1 replies
  • 0 likes

Devices

PlanPremiumCountryHungaryDevice(HP EliteBook)Operating System(Windows 7) My Question or IssueI'm listening to music on my laptop, and I've seen another device join on my Spotify account. I don't know how, but he/she can listen to music on my account ...

  • Newbie
  •   Plan Premium Country Hungary Device (HP EliteBook) Operating System (Windows 7)   My Question or Issue I'm listening to music on my laptop, and I've seen another device join on...
  • OneByBoo
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Cant play grayed out songs?

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueJust wondering if there was a reason I cant play a grayed out song

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  • Newbie
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Just wondering if there was a reason I cant play a grayed out song
  • Brunelicia
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Missing Albums

There's like no where to open this thread about missing albums.I know that sometimes Spotify removes albums for stuff like permissions , licenses**bleep** like that , but why does 2Pac Resurrection Explicit is missing?There is the clean version , the...

  • Newbie
  • There's like no where to open this thread about missing albums. I know that sometimes Spotify removes albums for stuff like permissions , licenses**bleep** like that , but why does 2Pac Resurrection...
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

Spotify doesnt stop playing after i pull out earplugs

PlanPremiumCountryDenmarkDeviceHuawei Matebook DOperating SystemWindows 10 My Question or Issue So recently my app has not been pausing my music every time i unplugged my earplugs from the aux in connection on my pc. It started recently and i found o...

  • Newbie
  • Plan Premium Country Denmark Device Huawei Matebook D Operating System Windows 10   My Question or Issue   So recently my app has not been pausing my music every time i unplugged...
  • OneByBoo
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Spotify Radio channel is just a cripled playlist

Just wanted to ask about how is "Radio" list called radio ?When it is just a normal playlist with crippled scrolling functionality!!!Anythime i visit radio - there is just the same list ...and it starts playing from the top as well..Can you make it t...

  • Regular
  • Just wanted to ask about how is "Radio" list called radio ? When it is just a normal playlist with crippled scrolling functionality!!! Anythime i visit radio - there is just the same list ...and it...
  • OneByBoo
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Lists Won't Load

Plan: PremiumCountry: U.S. Device: HP Envy & HP ElitebookOperating System: Windows 8 & Windows 10, respectively My Question or Issue Whenever I go to a playlist on the webplayer, it will stop loading the songs after a certain point and only displays ...

  • Casual Listener
  • Plan: Premium Country: U.S.   Device: HP Envy & HP Elitebook Operating System: Windows 8 & Windows 10, respectively   My Question or Issue   Whenever I go to a play...
  • user-removed
  • Not applicable
  • 698 Views
  • 3 replies
  • 1 likes
  • 698 Views
  • 3 replies
  • 1 likes

Cannot Play Podcast | Crime Junkie

PlanFree/PremiumCountry DevicePCOperating System Windows 10 My Question or IssueI am using Windows 10 Spotify App and I cannot get Crime Junkie to play. I click on the play button and nothing. I also cannot play My favorite Murder. I have tried to pl...

  • Newbie
  •   Plan Free/Premium Country   Device PC Operating System  Windows 10   My Question or Issue I am using Windows 10 Spotify App and I cannot get Crime Junkie to play. I c...
  • OneByBoo
  • Community Legend
  • 1170 Views
  • 1 replies
  • 0 likes
  • podcast
    Windows 10
  • 1170 Views
  • 1 replies
  • 0 likes

Spotify windows desktop always stopped at 6 second

song always stopped at 6 second,1. i have been clearing cache(before i clearing cache, i always stopped at 4 second).2. install, re install done.3. trying spotify from microsoft store and download from official website, done.4. changing cache locatio...

  • Visitor
  • song always stopped at 6 second, 1. i have been clearing cache(before i clearing cache, i always stopped at 4 second). 2. install, re install done. 3. trying spotify from microsoft store and downl...
  • OneByBoo
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

All my self created playlists are missing!

I use the free version of Spotify and just noticed that all the Playlists I've created for myself over the years are missing! We're talking 30 or more. Some of the other music I've saved seems to be gone as well.I tried Googling the problem and also ...

  • Casual Listener
  • I use the free version of Spotify and just noticed that all the Playlists I've created for myself over the years are missing! We're talking 30 or more.  Some of the other music I've saved seems ...
  • OneByBoo
  • Community Legend
  • 706 Views
  • 3 replies
  • 0 likes
  • Free
    missing
    Playlists
  • 706 Views
  • 3 replies
  • 0 likes

Superuser Contribution So trying to find a way to change username from numbers to something i can remember

PlanPremiumCountryUSDeviceiPhone seOperating SystemiOS 10 My Question or IssueSo i deleted my facebook a few years back and my spotify account was linked to it and after it got deleted my username for spotify just became a barfed up number and it has...

  • Newbie
  • Plan Premium Country US Device iPhone se Operating System iOS 10   My Question or Issue So i deleted my facebook a few years back and my spotify account was linked to it and after it g...
  • user-removed
  • Not applicable
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Playlist cover not updating

PlanFamily PremiumCountryBulgariaDeviceSamsung Galaxy S10, PCOperating SystemAndroid Pie, Windows 10 My Question or IssueWhen I upload a cover for a playlist it loads and the If I close the app and open it again the cover is gone.

  • Visitor
  • Plan Family Premium Country Bulgaria Device Samsung Galaxy S10, PC Operating System Android Pie, Windows 10   My Question or Issue When I upload a cover for a playlist it loads an...
  • MauriceMV
  • Spotify Star
  • 725 Views
  • 1 replies
  • 0 likes
  • 725 Views
  • 1 replies
  • 0 likes

Solved!! Hear a new song while playlist is running

PlanPremiumCountryGermanyDeviceLaptopOperating SystemWindows 10 My Question or IssueIs it possible when running a playlist on a party and someone wants to hear a special song, to hear it over headphone without stopping the normal music?

  • Newbie
  • Plan Premium Country Germany Device Laptop Operating System Windows 10   My Question or Issue Is it possible when running a playlist on a party and someone wants to hear a special song...
  • OneByBoo
  • Community Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Spotify wont start

I am using spotify on windows 7 and in the last few days when I click the icon whether it is via the start menu or the desktop shotcut, the little circle appears as if starting up but then goes and nothing happens, nothing ever comes up, spotify itse...

  • Newbie
  • I am using spotify on windows 7 and in the last few days when I click the icon whether it is via the start menu or the desktop shotcut, the little circle appears as if starting up but then goes and n...
  • emilycgordon
  • Regular
  • 484 Views
  • 6 replies
  • 2 likes
  • 484 Views
  • 6 replies
  • 2 likes

Spotify not working properly

PlanFreeCountryUK DeviceWindows 10 My Question or IssueI use free spotify from the web page (not the app) on a Windows 10 pc. It has worked brilliantly for years. A few days ago I started having problems. My daily mixes are no longer endless and ofte...

  • Newbie
  • Plan Free Country UK   Device Windows 10   My Question or Issue I use free spotify from the web page (not the app) on a Windows 10 pc. It has worked brilliantly for years. A few d...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Weird/Wrong alphabetical order

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or Issue Hi, I'm sorry if this is in the wrong place. I am new to the community and always find it hard to put questions in the right place. A couple of weeks ago the alphabetical...

  • Newbie
  • Plan Premium Country Sweden Device PC Operating System Windows 10    My Question or Issue  Hi,   I'm sorry if this is in the wrong place. I am new to the community and...
  • 359 Views
  • 0 replies
  • 1 likes
  • 359 Views
  • 0 replies
  • 1 likes

Add support for Vivaldi 2.5

It worked just fine with Vivaldi 2.4! Thank you.

  • Casual Listener
  • It worked just fine with Vivaldi 2.4!   Thank you.
  • VivaldiBrowser
  • Casual Listener
  • 743 Views
  • 2 replies
  • 1 likes
  • 743 Views
  • 2 replies
  • 1 likes

How-To download playlists as fx text-files?

Hi! Do any of you guys have a solution for how to quickly download fx .txt-files of your playlists? I *WILL* suffer from an immense existential crisis, should it befall to me, that somehow my playlists are gone one day. I will not be able to take it....

  • Newbie
  • Hi! Do any of you guys have a solution for how to quickly download fx .txt-files of your playlists? I *WILL* suffer from an immense existential crisis, should it befall to me, that somehow my playlis...
  • 608 Views
  • 0 replies
  • 0 likes
  • 608 Views
  • 0 replies
  • 0 likes