Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
46484 Views
77 replies
26 likes

46484 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
72996 Views
268 replies
21 likes

72996 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5128 Views
1 replies
6 likes

5128 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145189 Views
0 replies
26 likes
Mac
Windows

145189 Views
0 replies
26 likes

Liked songs disappeared from the past 1.5 years.

PlanPremiumCountryCanadaDevicePixel 2XL, Windows Desktop AppOperating SystemAndroid Oreo, Windows 10 My Question or IssueYesterday I was listening to my liked songs in chronological order.I realized I had 4k+ songs liked because one time I just liked...

greganka
Visitor
Plan Premium Country Canada Device Pixel 2XL, Windows Desktop App Operating System Android Oreo, Windows 10 My Question or Issue Yesterday I was listening to my liked songs in chrono...
2019-11-27 4:57:15 PM
216 Views
0 replies
1 likes

216 Views
0 replies
1 likes

[Desktop][Other] Can't install, and can't uninstall to fix problem

Spotify would not open, so I tried to re-install the app on PC. Would not install because I already had the app. Tried to un-install, but was not showing up in my control panel/programs list. So tried to uninstall from start menu. That wouldn't work....

1283665298
Casual Listener
Spotify would not open, so I tried to re-install the app on PC. Would not install because I already had the app. Tried to un-install, but was not showing up in my control panel/programs l...
2019-11-27 3:14:46 PM
244 Views
0 replies
0 likes
Desktop
Other

244 Views
0 replies
0 likes

Why does Spotify suck so much with loading and start-up times?

PlanPremiumCountryThe NetherlandsDeviceSony Experia XZ1, HP Laptop, Ipad Air2Operating SystemAndroid, Windows 9) My Question or IssueOn all my devices Spotify is loading slow, sometimes it takes minutes to be able to start searching or even playing a...

Kortooms
Regular
Plan Premium Country The Netherlands Device Sony Experia XZ1, HP Laptop, Ipad Air2 Operating System Android, Windows 9) My Question or Issue On all my devices Spotify is loading slow...
2019-11-27 2:29:10 PM
263 Views
0 replies
2 likes

263 Views
0 replies
2 likes

I can’t find any songs in Spotify

PlanFreeCountryTaiwanDevicePCOperating SystemWindows 7 My Question or IssueSpotify suddenly can‘t play and all of playlist are empty

XiaoLuo
Casual Listener
Plan Free Country Taiwan Device PC Operating System Windows 7 My Question or Issue Spotify suddenly can‘t play and all of playlist are empty
2019-11-26 1:51:25 PM
2019-11-27 2:13:58 PM
XiaoLuo
Casual Listener
344 Views
2 replies
0 likes

344 Views
2 replies
0 likes

I can´t access songs of a list if I not listen to the previous one

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10My Question or IssueSpotify doesn´t allow me to listen to the songs I want on a list. I need to listen songs in order to see the next ones ¿wth?Version: 1.1.20.510.g7d28aaaa

unionseparate
Visitor
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Spotify doesn´t allow me to listen to the songs I want on a list. I need to listen songs in order to see...
2019-11-27 10:51:43 AM
325 Views
0 replies
0 likes
lists
updates

325 Views
0 replies
0 likes

Superuser Contribution Spotify freezing with ADS

Everytime I approach an advertisement (one of the official spotify ones] it doesn't load and then I have to relaunch spotify to listen to my music

theultimate0117
Newbie
Everytime I approach an advertisement (one of the official spotify ones] it doesn't load and then I have to relaunch spotify to listen to my music
2018-05-06 12:24:35 AM
2019-11-27 10:51:35 AM
Petya
Community Legend
4658 Views
11 replies
13 likes

4658 Views
11 replies
13 likes

Superuser Contribution The Never Truly Fixed Spotify Crash Ads

Spotify: Windows 10 64 bit, Free version Spotify crashes and stops working when ads play. This problem has been happening to me for several years, since 2015, and it has finally gotten to the point where I'm willing to make an account on here and com...

Duhwolf
Newbie
Spotify: Windows 10 64 bit, Free version Spotify crashes and stops working when ads play. This problem has been happening to me for several years, since 2015, and it has finally gotten to th...
2019-06-21 8:08:53 PM
2019-11-27 10:17:08 AM
Petya
Community Legend
709 Views
1 replies
1 likes

709 Views
1 replies
1 likes

Superuser Contribution Spotify crashes when ads are due

PlanFreeCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueSometimes when an ad is due, Spotify plays nothing, neither the ad nor the next song. It doesn't let me go back to the song but tells me the song will play after the ad...

JuditK
Visitor
Plan Free Country Germany Device Desktop Operating System Windows 10 My Question or Issue Sometimes when an ad is due, Spotify plays nothing, neither the ad nor the next song. It doe...
2019-08-18 10:14:25 PM
2019-11-27 9:56:52 AM
Petya
Community Legend
991 Views
4 replies
3 likes

991 Views
4 replies
3 likes

Solved!! Broken Fn+Play/Pause; Back/Skip/Vol works; NO CHROME

Plan PremiumCountry USDevice DesktopOperating System Windows 10My Question or IssueI've had the issue of Chrome & Windows Media hijacking my buttons.This time I can't find the source of my broken button. The Back/Skip & Volume still work properly. I'...

Deovera
Regular
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue I've had the issue of Chrome & Windows Media hijacking my buttons. This time I ca...
2019-11-27 5:15:20 AM
2019-11-27 6:26:00 AM
Deovera
Regular
541 Views
1 replies
0 likes

541 Views
1 replies
0 likes

Screen flicker

PlanFree/PremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueMy issue is that the screen starts to flicker when i use spotify web browser and/or download spotify onto my computer. I need to use alt + F4 to exit the opened wind...

jonas_sk
Visitor
Plan Free/Premium Country Denmark Device PC Operating System Windows 10 My Question or Issue My issue is that the screen starts to flicker when i use spotify web browser and/or ...
2019-11-26 9:56:09 AM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

List of long term bugs

Regular Spotify program on Win10, not from the store. These following bugs have been present for months, and some even for years. Some of them have been fixed in the past but have regressed to a bugged state. Clicking on the album cover in the bottom...

Kronossan
Music Fan
Regular Spotify program on Win10, not from the store. These following bugs have been present for months, and some even for years. Some of them have been fixed in the past but have regressed ...
2019-11-26 9:18:33 AM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

Listen along on discord 45 seconds infront

PlanPremiumCountryAustralia/MelbourneOperating SystemWindows 10 My Question or IssueWhen i listen along with my friends on spotify i'm always 45 seconds infront and then once my song ends i have to wait until it finishes on the owners end then once t...

nic6768
Visitor
Plan Premium Country Australia/Melbourne Operating System Windows 10 My Question or Issue When i listen along with my friends on spotify i'm always 45 seconds infront and then once my ...
2019-11-26 7:45:34 AM
218 Views
0 replies
0 likes

218 Views
0 replies
0 likes

mirc and spotify

Hello, Does anyone know if there is a script I can use to announce what I hear on mIRC?

sbh7600
Visitor
Hello, Does anyone know if there is a script I can use to announce what I hear on mIRC?
2019-11-25 10:01:07 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Why doesn't Spotify have basic features every other music player has?

Operating System(Windows 10) My Question or IssueYou're kidding me. No global hotkeys? No equalizer? No importing local music into your album library? No skins/customization? I just came from MusicBee which is free and open source and has all these f...

snufsnuf
Newbie
Operating System (Windows 10) My Question or Issue You're kidding me. No global hotkeys? No equalizer? No importing local music into your album library? No skins/customization? I just came...
2019-11-25 9:53:33 PM
376 Views
0 replies
3 likes

376 Views
0 replies
3 likes

[Desktop] it automatically jumps back to Browse

PlanFreeCountryGermanyDeviceolder PCOperating SystemWindows XP My Question or IssueThe problem is that after a while it automatically jumps back to Browse no matter which menu item I clicked.Could it be that Spotify is automatically updated after a c...

Toterman
Regular
Plan Free Country Germany Device older PC Operating System Windows XP My Question or Issue The problem is that after a while it automatically jumps back to Browse no matter which men...
2019-09-10 9:49:42 PM
2019-11-25 8:02:36 PM
Toterman
Regular
755 Views
4 replies
1 likes

755 Views
4 replies
1 likes

CPU spike

PlanPremiumCountrySlovakiaDevicePCOperating SystemWindows 10i5-4690K (not overclocked as now) My Question or IssueIssue: Noticed by accident. CPU usage when idle 0%CPU usage when playing a song: 2-10% CPU usage, when the name of the song is so long, ...

Marrian
Newbie
Plan Premium Country Slovakia Device PC Operating System Windows 10 i5-4690K (not overclocked as now) My Question or Issue Issue: Noticed by accident. CPU usage when i...
2019-11-25 4:39:08 PM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Fullscreen issue

PlanPremiumCountryUnited StatesDeviceASUS ROG Strix Gaming LaptopOperating SystemWindows 10 My Question or IssueFor some reason when I go full screen on spotify, it would look weird. Like the sides would be partially cut off. The software is still fu...

jhead
Regular
Plan Premium Country United States Device ASUS ROG Strix Gaming Laptop Operating System Windows 10 My Question or Issue For some reason when I go full screen on spotify, it would loo...
2019-11-23 12:51:44 AM
2019-11-25 4:13:56 PM
Kremen
Visitor
432 Views
1 replies
1 likes

432 Views
1 replies
1 likes

Spotify automatically skips songs.

Hi there, PlanPremium The app version of Spotify1.1.20.510.g7d28aaaa CountryThe Netherlands DeviceASUS VivoBook Pro 15 N580GD Operating SystemWindows 10 Enterprise Version: 1909 Brief description of the issueSpotify web- and app player skips songs wh...

Pretty_Bonobo
Casual Listener
Hi there, Plan Premium The app version of Spotify 1.1.20.510.g7d28aaaa Country The Netherlands Device ASUS VivoBook Pro 15 N580GD Operating Sy...
2019-11-25 10:52:21 AM
598 Views
0 replies
0 likes
app player
skip songs
Web Player
Windows 10

598 Views
0 replies
0 likes

Local Files Issues

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueSo, I've been steadily adding my music to my spotify from my desktop over the past few weeks, and have been having all kinds of trouble with it. First, I have ...

PerkyPonuts
Casual Listener
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue So, I've been steadily adding my music to my spotify from my desktop over the past ...
2019-11-24 5:00:59 AM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Solved!! Cannot change profile picture

Operating SystemWindows 10 1909 - Build 18363.476Spotify Desktop 1.1.20.510.g7d28aaaa My IssueHi,Despite the content of this article, https://community.spotify.com/t5/Ongoing-Issues/Desktop-Can-t-change-my-profile-picture/idi-p/4832620, I am not able...

noah-boegli
Casual Listener
Operating System Windows 10 1909 - Build 18363.476 Spotify Desktop 1.1.20.510.g7d28aaaa My Issue Hi, Despite the content of this article, https://community.spotify.com/t5/Ongoing-Issues/...
2019-11-21 11:22:15 PM
2019-11-23 9:09:34 PM
OneByBoo
Roadie
857 Views
3 replies
0 likes

857 Views
3 replies
0 likes

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