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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2386 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154796 Views

83 replies

27 likes

  • 154796 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147957 Views

295 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11470 Views

1 replies

6 likes

  • 11470 Views
  • 1 replies
  • 6 likes

Album don't show on artist page but is avible through link

PlanFree and PremiumCountryPolandDeviceWindows PCOperating SystemWindows 10 My Question or IssueAlbum "The Answer" isn't displaying on artist pageArtist page: https://open.spotify.com/artist/6GWciujSDoDzAAEcDp48spAlbum: https://open.spotify.com/album...

Casual Listener

Plan Free and Premium Country Poland Device Windows PC Operating System Windows 10   My Question or Issue Album "The Answer" isn't displaying on artist page Artist page: https://...

OneByBoo

Roadie

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
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Problem Between Google Maps & Spotify

PlanPremiumCountryAE DeviceHuawei 10 plusOperating SystemAndroid 9 My Question or Issuein googl maps when i press over spotify popup icon gives me this error ( To play music , you need to connect to spotify when it's safe to do so ) could someone hel...

Casual Listener

Plan Premium Country AE   Device Huawei 10 plus Operating System Android 9   My Question or Issue in googl maps when i press over spotify popup icon gives me this error ( To play...

Kareem_Figo

Casual Listener

1293 Views

1 replies

0 likes

Connect
google maps
problem
Spotify
  • 1293 Views
  • 1 replies
  • 0 likes

Can't add songs to playlist on DeskTop

PlanPremiumCountryUK DeviceWindows 10 Laptop and Android PhoneOperating SystemWindows 10Hi, I'm unable to add tracks to my playlist since 13/09/2019. When i do it on my desktop, and try and drag a track in, i get the stop/prohibition sign and when i ...

Casual Listener

Plan Premium Country UK   Device Windows 10 Laptop and Android Phone Operating System Windows 10 Hi,   I'm unable to add tracks to my playlist since 13/09/2019. When i do it on m...

FMI

Casual Listener

3216 Views

2 replies

0 likes

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Solved!! Spotify will not work no matter what on desktop (SOLVED)

PlanFreeCountryAustraliaDeviceDesktopOperating SystemWin 7 My Question or IssueA few weeks ago i reinstalled spotify, can't remember the issue i was having at the time, anyway when i reinstalled it all my playlists are empty and i can't play any song...

Regular

Plan Free Country Australia Device Desktop Operating System Win 7   My Question or Issue A few weeks ago i reinstalled spotify, can't remember the issue i was having at the time, anywa...

Miles_yt

Visitor

3038 Views

6 replies

1 likes

  • 3038 Views
  • 6 replies
  • 1 likes

Spotify Does Not Open

PlanPremiumMy Question or IssueHello,Up until a few months ago, the Spotify Player (Windows 10) was working fine. However, now when I try to open it, nothing happens. There are no tasks with "Spotify" in it running in the Task Manager.I have already ...

Newbie

Plan Premium My Question or Issue Hello, Up until a few months ago, the Spotify Player (Windows 10) was working fine. However, now when I try to open it, nothing happens. There are no tasks with ...

605 Views

0 replies

0 likes

not opening
player
Spotify
Windows
  • 605 Views
  • 0 replies
  • 0 likes

spotify non funziona pc

salve, spotify è da un po di tempo che non funziona più nel mio pc. se seleziono una canzone non suona. ho gia provato a disinstallare e reinstallare spotify, ma non funziona lo stesso. le canzoni non suonano. la canzone va in "play" ma non esce alcu...

Visitor

salve, spotify è da un po di tempo che non funziona più nel mio pc. se seleziono una canzone non suona. ho gia provato a disinstallare e reinstallare spotify, ma non funziona lo stesso. le canzoni no...

676 Views

0 replies

0 likes

  • 676 Views
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Spotify peer to peer

PlanPremiumCountryNetherlandsDevice(Dell)Operating System(Windows 10) My Question or IssueI cannot access Spotify from my work network. As per IT Spotify uses peer to peer networks which are banned at work. Is this the case? Does Spotify really use p...

Casual Listener

Plan Premium Country Netherlands Device (Dell) Operating System (Windows 10)   My Question or Issue I cannot access Spotify from my work network. As per IT Spotify uses peer to peer ne...

Sebasty

Community Legend

11013 Views

3 replies

0 likes

  • 11013 Views
  • 3 replies
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Spotify search doesn't index all offline songs

PlanPremiumCountry DeviceWindows, Android and iOS My Question or IssueSo I have spotify Premium and I've downloaded some playlists for offline use. But whenever I try to find a song that I've downloaded to add to my queue, most of the time it doesn't...

Visitor

Plan Premium Country   Device Windows, Android and iOS   My Question or Issue So I have spotify Premium and I've downloaded some playlists for offline use. But whenever I try to fin...

559 Views

0 replies

0 likes

  • 559 Views
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Spotify won't go online

Spotify desktop went offline this morning, my internet is working properly but I'm not able to open https://www.spotify.com/ .I have the same problem on my phone as well, using a proxy on desktop version has fixed the issue but now everything is slow...

Casual Listener

Spotify desktop went offline this morning, my internet is working properly but I'm not able to open https://www.spotify.com/ .I have the same problem on my phone as well, using a proxy on deskto...

bioxvirus

Visitor

3714 Views

3 replies

0 likes

  • 3714 Views
  • 3 replies
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Home - Resting State EP Unavailable. Why?

PlanPremiumOperating SystemWindows 10, android 5.0 My Question or IssueWhy is the EP Resting State by Home unavailble for listening? I know spotify has these tracks, but for some reason I can't play them. Why? https://open.spotify.com/playlist/0kD4DB...

Regular

Plan Premium Operating System Windows 10, android 5.0   My Question or Issue Why is the EP Resting State by Home unavailble for listening? I know spotify has these tracks, but for some rea...

eltoch

Composer

2889 Views

3 replies

2 likes

  • 2889 Views
  • 3 replies
  • 2 likes

Spotify starts with Windows, even when disabled and it's really pissing me off

PlanPremiumCountryUSADeviceWindows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD)Operating SystemWindows 10 My Question or Issue Ever since I first downloaded Spotify months ago it has been opening on startup when I turn my computer o...

Casual Listener

Plan Premium Country USA Device Windows 10 desktop PC (i5-4460, 8gb ddr3 ram, GTX 1070ti, Samsung SSD) Operating System Windows 10   My Question or Issue   Ever since I first dow...

leslieav

Visitor

2078 Views

5 replies

5 likes

angry
bug
bugged
not working
settings
  • 2078 Views
  • 5 replies
  • 5 likes

Can't find Spotify on McAfee firewall [Windows 10]

PlanPremiumCountryU.S. DeviceiPhone7/Dell LaptopOperating SystemWindows 10 My Question or IssueI've been having problems getting my local files from my laptop spotify synced to my iPhone spotify. I think I've found the problem though. I'm pretty sure...

Visitor

Plan Premium Country U.S.   Device iPhone7/Dell Laptop Operating System Windows 10   My Question or Issue I've been having problems getting my local files from my laptop spotify ...

1033 Views

0 replies

1 likes

  • 1033 Views
  • 0 replies
  • 1 likes

Playlist Sorting Resets Every Restart

PlanPremium (trial) CountryUK Operating SystemFirst noticed on Windows 10 non-Store application version 1.1.16.522.g55a4b852. Just switched over to Store version and it does the same. My Question or IssueI tend to listen to my Liked Songs playlist an...

Casual Listener

Plan Premium (trial)   Country UK   Operating System First noticed on Windows 10 non-Store application version 1.1.16.522.g55a4b852. Just switched over to Store version and it d...

UKMatt2000

Casual Listener

741 Views

1 replies

1 likes

  • 741 Views
  • 1 replies
  • 1 likes

'Playlist Radio based on ....' Like/Dislike - Something went wrong Error

PlanPremium CountryUnited States DeviceiPhone 7 Operating SystemWindows 10 My Question or IssueI'm noticing an issue with my mobile app for iPhone. Being an avid user for finding new music, I often go to the last song on my playlist then skip the son...

Visitor

Plan Premium   Country United States   Device iPhone 7   Operating System Windows 10   My Question or Issue I'm noticing an issue with my mobile app for iPhone. ...

eltoch

Composer

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Spotify adding pre-ordered songs that I keep removing

My Question or IssueSo few days ago I pre-ordered a playlist and now that it's released bunch of playlist songs were added to my liked playlist and that's fine, but there's some songs I don't want and whenever I unlike them they get added back.I pre-...

Casual Listener

My Question or Issue So few days ago I pre-ordered a playlist and now that it's released bunch of playlist songs were added to my liked playlist and that's fine, but there's some songs I don't want ...

o9jv6d-_6743h

Casual Listener

1218 Views

2 replies

1 likes

  • 1218 Views
  • 2 replies
  • 1 likes

Solved!! Next song starts at random time. Crossfade is OFF.

PlanPremiumCountryNorwayDevicePC Lenovo Early 2015Operating SystemW10 My Question or IssueJust discovered this in a playlist i just started following. The next song that is coming up starts at random times. When manually playing next track it starts ...

Regular

Plan Premium Country Norway Device PC Lenovo Early 2015 Operating System W10   My Question or Issue Just discovered this in a playlist i just started following. The next song that is c...

Limitedh11111

Regular

1080 Views

2 replies

0 likes

  • 1080 Views
  • 2 replies
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Superuser Contribution WoW classic + Spotify makes my new computer crash.

PlanFreeSwedenDevicePC Operating System(Windows 10) My Question or IssueHi! I bought a new computer like two weeks ago and I'm very happy with it. There is just a slight problem with it. While i play WoW Classic and listen to music through Spotify it...

Newbie

Plan Free Sweden Device PC  Operating System (Windows 10)   My Question or Issue Hi! I bought a new computer like two weeks ago and I'm very happy with it. There is just a slight p...

Eni

Moderator

1836 Views

5 replies

0 likes

  • 1836 Views
  • 5 replies
  • 0 likes

ctrl+a only selects the currently visible songs in a playlist

PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or Issuein my "liked songs", i was always able to ctrl+a and ctrl+c to select all 3000+ songs in there, to put them in a playlist. this no longer works. it only selects a...

Casual Listener

Plan Premium Country The Netherlands Device PC Operating System Windows 10   My Question or Issue in my "liked songs", i was always able to ctrl+a and ctrl+c to select all 3000+ songs ...

zanderfry28

Casual Listener

705 Views

2 replies

1 likes

  • 705 Views
  • 2 replies
  • 1 likes

Missing songs in Liked Songs, but only on desktop

PlanPremiumCountryUKDeviceLaptopOperating SystemWindowsMy Question or IssueThe Liked Songs playlist on the Desktop application has not updated to show the additional songs I've added to it using the app on my Android phone over the past 14 days. Navi...

Newbie

Plan Premium Country UK Device Laptop Operating System Windows My Question or Issue The Liked Songs playlist on the Desktop application has not updated to show the additional songs I've adde...

Emilia_8

Community Legend

1427 Views

1 replies

1 likes

  • 1427 Views
  • 1 replies
  • 1 likes

Solved!! When ı am open Spotify Windows(Desktop), my pc freezes

PlanFreeCountryTurkeyDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen ı open Spotify, ı can't use my pc. Everything freezes. I've been having this problem for a day.

Regular

Plan Free Country Turkey Device Laptop Operating System Windows 10   My Question or Issue When ı open Spotify, ı can't use my pc. Everything freezes. I've been having this problem...

Jacob

Community Legend

1412 Views

9 replies

0 likes

Desktop
Windows 10
  • 1412 Views
  • 9 replies
  • 0 likes