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Emojis don't have colour on desktop app

Emojis don't have colour on desktop app

Yesterday, when adding emojis to playlist names on the desktop app, I'm almost certain they were displaying in colour.

 

Returning to them today, they are only displaying in black and white. What can I do to restore them to colour again? This does not seem to be an issue when using the Spotify Web player, only the desktop.

 

Plan

Premium

Country

United Kingdom

Device

Clevo Co. x64-based PC

Operating System

Windows 10

 

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webapp.jpg
Reply
3 Replies

Hey there @Zonaverdi

 

Thanks for reaching out to us about this - we'll be glad to help you out here.
 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the desktop app might be needed. This way, you can start afresh with Spotify on your device. 

 

Check out this help page in order to find the steps for clean reinstall on the relevant device. 

 

Hope this helps. Let us know how it goes. 

Following the uninstall guidelines has not resolved the issue.

Hey there @Zonaverdi

 

Thanks for keeping us in the loop.
 

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same.

 

If it doesn't occur on a different device, we'd suggest making sure that your PC is up to speed with any software updates available.
 

Hope this helps. Keep us posted. 

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