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Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

NAC000000

Visitor

25200 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

923804 Views

542 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

48588 Views

40 replies

9 likes

  • 48588 Views
  • 40 replies
  • 9 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6777 Views

0 replies

4 likes

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  • 4 likes

Whenever I press fn+f12 to skip a song, windows media overlay breaks

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10, 1909 My Question or IssueWhenever I press fn+f12 to skip a song, windows media overlay breaks.spotify cycles through every single song in the playlist rapidly before stopping on a song. Aft...

Visitor

Plan Premium Country England Device PC Operating System Windows 10, 1909   My Question or Issue Whenever I press fn+f12 to skip a song, windows media overlay breaks. spotify cycles th...

824 Views

0 replies

0 likes

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Spotify won't open or install

Suddenly the app stopped working, I'm using Win10, it just doesn't open, even after reinstalling, uninstalling, many times (including the windows store and the website). I tried deleting the app folders in "appdata" and stuff, but it still doesn't wo...

Visitor

Suddenly the app stopped working, I'm using Win10, it just doesn't open, even after reinstalling, uninstalling, many times (including the windows store and the website). I tried deleting the app fold...

304 Views

0 replies

0 likes

  • 304 Views
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Windows Media Hotkeys Only Work With Windows Media Player

PlanFamily PremiumCountryU.S.DeviceLaptopOperating SystemWindows 10 My Question or IssueHey all,So I have an issue with my media hotkeys where they are only opening Windows Media Player. The hotkeys used to work with Spotify/YouTube/etc. however, the...

Newbie

Plan Family Premium Country U.S. Device Laptop Operating System Windows 10   My Question or Issue Hey all, So I have an issue with my media hotkeys where they are only opening Windows...

321 Views

0 replies

0 likes

  • 321 Views
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Spotify desktop rapidly skipping songs when launching a game

PlanFree/PremiumCountryFinlandDeviceLenovo ideapad 510sOperating SystemWindows 10 My Question or IssueMy Spotify desktop either skips the current songs, or starts rapidly skipping songs when I load up the game League of Legends. I've updated my audio...

Visitor

Plan Free/Premium Country Finland Device Lenovo ideapad 510s Operating System Windows 10   My Question or Issue My Spotify desktop either skips the current songs, or starts rapidly ski...

594 Views

0 replies

0 likes

bug
Troubleshooting
  • 594 Views
  • 0 replies
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Solved!! Desktop App [Windows 7] NOT PLAYING ANY SONGS

PlanPremiumCountryBrazilDeviceDell VostroOperating SystemWindows 7 My Question or IssueI have been using the desktop app since I've started using Spotify and I've never had any issue before. But now the desktop app just won't play any song! I've trie...

Casual Listener

Plan Premium Country Brazil Device Dell Vostro Operating System Windows 7   My Question or Issue I have been using the desktop app since I've started using Spotify and I've never had a...

be_quick

Visitor

3250 Views

5 replies

0 likes

desktop app issue
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  • 0 likes

Solved!!Superuser Contribution FN Media Launch to Spotify

Hello.I wanted to ask, whether there is a possibility when I press my FN Media Launch botton to start Spotify instead of Windows Media Player. Thanks for help

Casual Listener

Hello. I wanted to ask, whether there is a possibility when I press my FN Media Launch botton to start Spotify instead of Windows Media Player.   Thanks for help 🙂  

Mario

Spotify Legend

949 Views

4 replies

0 likes

  • 949 Views
  • 4 replies
  • 0 likes

Spotify stubbornly shuffles

I prefer to listen to music as the artis intended - that is, whole album in the designed order from the beginning to the end. From time to time Spotify goes stubborn on shuffling, even though shuffle and repeat are both turned off and the option to k...

Casual Listener

I prefer to listen to music as the artis intended - that is, whole album in the designed order from the beginning to the end. From time to time Spotify goes stubborn on shuffling, even though shuffle...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

Superuser Contribution Skipping songs rapidly with no playback. Windows PC

PlanPremiumCountryUSADevicePC Operating SystemWindows 10 My Question or IssueUpon hitting a play icon Spotify will rapidly skip through dozens of songs with no playback. I have removed and reinstalled the program but same issue continues. Plays just ...

Visitor

Plan Premium Country USA Device PC  Operating System Windows 10   My Question or Issue Upon hitting a play icon Spotify will rapidly skip through dozens of songs with no playback....

Elena

Moderator

962 Views

1 replies

1 likes

PC
playback
skipping
startup
volume
Windows
  • 962 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Not work the audio

Hello,I'm a premium client, i'm from italy i use spotify on a windows 10 pc. I have a problem with audio. When i tap play button the song going but the audio doesn't work. Many thanks Luca

Casual Listener

Hello, I'm a premium client, i'm from italy i use spotify on a windows 10 pc.    I have a problem with audio. When i tap play button the song going but the audio doesn't work.   M...

Mario

Spotify Legend

1060 Views

3 replies

0 likes

  • 1060 Views
  • 3 replies
  • 0 likes

Delete Playlist only works from one place

PlanPremium FamiliarCountrySpainDeviceDesktopOperating SystemWindows 10 My Question or IssueI have noticed this issue for a long time. When I try to delete one of my playlist I only can done it from playlist menu. It doesn't work from the options of ...

Songwriter

Plan Premium Familiar Country Spain Device Desktop Operating System Windows 10   My Question or Issue I have noticed this issue for a long time. When I try to delete one of my playlist...

538 Views

0 replies

0 likes

Delete Playlist
PC
remove playlist
Windows 10
  • 538 Views
  • 0 replies
  • 0 likes

Library auto scroll not working + no multiple select

Plan: PremiumCountry: NZ DeviceSurface Laptop, model no. 1769Operating SystemWindows 10 1909 My Question or IssueWhen moving playlists up or down on the sidebar, the panel does not auto scroll, which is a problem when working with large numbers of pl...

Casual Listener

Plan: Premium Country: NZ   Device Surface Laptop, model no. 1769 Operating System Windows 10 1909   My Question or Issue When moving playlists up or down on the sidebar, the ...

566 Views

0 replies

0 likes

Playlists
selection
UI
  • 566 Views
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  • 0 likes

All songs skip/don't play on Windows 10 pc

I have tried reading some of the forums here and did try a uninstall and re-install, same result. Then I tried a complete clean (refresh) of spotify and same result. I get this error on the app in the top bar "Spotify can't play this right now. If yo...

Casual Listener

I have tried reading some of the forums here and did try a uninstall and re-install, same result. Then I tried a complete clean (refresh) of spotify and same result. I get this error on the app in th...

Big_AL6

Casual Listener

915 Views

3 replies

1 likes

  • 915 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify not recognizing internet connection

PlanPremiumCountryUSA DeviceEverything. Multiple people, multiple devices: Windows 10, Samsung Galaxy8, 10, iPhone 10, etc. On and on. Operating SystemName it. My Question or IssueSpotify often times doesn't recognize that there's an internet connect...

Regular

Plan Premium Country USA   Device Everything.  Multiple people, multiple devices: Windows 10, Samsung Galaxy8, 10, iPhone 10, etc.  On and on.     Operating Syst...

gecko7

Regular

10911 Views

14 replies

5 likes

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Superuser Contribution Block / Dislike button missing for some songs and artists, -why?

PlanFree/PremiumCountry DevicePCOperating SystemWindows 8.1 and Windows 10 Hi!Why is the 'dislike/block'-button not there for some songs? (The Heart or 'Like'-button is still there..)These songs are not in any of my lists, so it can't be that.And thi...

Casual Listener

Plan Free/Premium Country   Device PC Operating System Windows 8.1 and Windows 10   Hi! Why is the 'dislike/block'-button not there for some songs? (The Heart or 'Like'-button i...

HumanReplicant

Casual Listener

3387 Views

5 replies

9 likes

artists
Block
button
cant
Certain
dislike
heart
like
songs
  • 3387 Views
  • 5 replies
  • 9 likes

Solved!!Superuser Contribution Spotify keeps on Loading Screen

PlanPremiumCountryBrazilDeviceAcer ES1Operating SystemWindows 10 My Question or IssueMy Spotify keeps on loading screen for about 10-20 minutes in random times of the day. This usually happens when I click on an artist's profile, but It also happened...

Casual Listener

Plan Premium Country Brazil Device Acer ES1 Operating System Windows 10   My Question or Issue My Spotify keeps on loading screen for about 10-20 minutes in random times of the day. Th...

mariovictorlima

Casual Listener

2955 Views

4 replies

0 likes

Loading Screen
problem
  • 2955 Views
  • 4 replies
  • 0 likes

bug: switching audio output devices

PlanPremiumCountryUSADeviceDesktop PC: Asus-Realtek audio, and usb focusrite scarlettOperating SystemWindows 10 My Question or IssueSpotify desktop AND windows store version, while playing a song about a month ago, I changed my audio device output de...

Regular

Plan Premium Country USA Device Desktop PC: Asus-Realtek audio, and usb focusrite scarlett Operating System Windows 10   My Question or Issue Spotify desktop AND windows store version,...

852 Views

0 replies

4 likes

  • 852 Views
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Spotify for Win10 creats logs when i close the app i think

Hey support! So back when i used my mom's account till i started with my own account , os a fresh start. So the problem starts: So i accidently pressed on something in the setting in the , afformentioned Win10 version , and it creats kinda like some ...

Visitor

Hey support! So back when i used my mom's account till i started with my own account , os a fresh start. So the problem starts:    So i accidently pressed on something in the setting in t...

475 Views

0 replies

0 likes

  • 475 Views
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[Windows][Bose] Can't see Bose Sound Touch until i select it on Android phone

Hi everyone, and thank you for your ideas ! My Bose SoundTouch is working fine, and Spotify to. But, when i start spotify on the PC (app or Chome), and try to send music on my Bose, i do not see anything on Spotify Connect.At that moment, If i launch...

Visitor

Hi everyone, and thank you for your ideas !   My Bose SoundTouch is working fine, and Spotify to.   But, when i start spotify on the PC (app or Chome), and try to send music on my Bose,...

618 Views

0 replies

0 likes

  • 618 Views
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Will not open....

PlanFree/PremiumCountry USA DeviceDell LaptopOperating SystemWindows 10 My Question or IssueI keep getting an error message when I attempt to open the app. I completely uninstalled and reinstalled and same message (included in attached screenshot).

Visitor

Plan Free/Premium Country USA   Device Dell Laptop Operating System Windows 10   My Question or Issue I keep getting an error message when I attempt to open the app. I comple...

OneByBoo

Roadie

511 Views

1 replies

0 likes

  • 511 Views
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Issues with Pausing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay. so for the past few days for some reason when I have tried to listen to music on deskto...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Okay. s...

OneByBoo

Roadie

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes