Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

86529 Views

40 replies

68 likes

  • 86529 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

811413 Views

505 replies

64 likes

  • 811413 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

SilPho

Newbie

28449 Views

29 replies

7 likes

  • 28449 Views
  • 29 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3363 Views

0 replies

4 likes

  • 3363 Views
  • 0 replies
  • 4 likes

Superuser Contribution (Desktop) Spotify app on Windows 10 wont play any songs and keeps skipping through the playlist

PlanPremium Operating SystemWindows 10 My Question or IssueI am able to play Spotify via the webplayer without any issues however the Spotify app I have downloaded (and uninstalled/reinstalled multiple times) wont play any songs, it will constantly s...

Visitor

Plan Premium   Operating System Windows 10   My Question or Issue I am able to play Spotify via the webplayer without any issues however the Spotify app I have downloaded (and uninst...

TaTHEj

Composer

1208 Views

5 replies

0 likes

  • 1208 Views
  • 5 replies
  • 0 likes

dagburned queue

plPlanPremiumCountryus DevicedesktopOperating SystemWindows 10,etc.) My Question or Issueplays one song from playlist jumps to queue plays songs i never put there and some not liked i go back to playlist same thing i have no clear button or option i ...

Visitor

pl Plan Premium Country us   Device desktop Operating System Windows 10,etc.)   My Question or Issue plays one song from playlist jumps to queue plays songs i never put there an...

467 Views

0 replies

0 likes

queue
  • 467 Views
  • 0 replies
  • 0 likes

Solved!! A song that won't play

I'm using free Spotify on a Windows laptop. And i live in Turkey. So recently i found a song that won't play. "Yüksek Dağlara Doğru" by "Koliva" in the playlist with the same name as the song. It's the first song of the playlist. It's name is written...

Casual Listener

I'm using free Spotify on a Windows laptop. And i live in Turkey.   So recently i found a song that won't play. "Yüksek Dağlara Doğru" by "Koliva" in the playlist with the same name as the son...

LazOyuncu61

Casual Listener

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
  • 0 likes

Recently Played not updating

PlanPremiumCountry Device(iPhone 7 Plus, Windows 10) My Question or Issue My recently played (under the home tab) is not updating on any of my devices. I have logged out on all devices and it is still not updating. It shows playlists that I played mo...

Casual Listener

  Plan Premium Country   Device (iPhone 7 Plus, Windows 10)     My Question or Issue   My recently played (under the home tab) is not updating on any of my devices...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Volume goes up and down

PlanPremium DevicePCOperating SystemWindows 10 and Ubuntu, 64 bits My Question or IssueVolume goes up and down, no matter the normalization or hardware acceleration settings.This problem is really old it is really time to fix this annoying thing!

Casual Listener

Plan Premium   Device PC Operating System Windows 10 and Ubuntu, 64 bits   My Question or Issue Volume goes up and down, no matter the normalization or hardware acceleration sett...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Spotify crashing after screen timeout

Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I reinstalled windows but then I don't think windows is ...

Visitor

Whenever my PC display turns off, Spotify switch the audio output to the headset and once I wake my PC (By moving mouse to turn display back on) Spotify crash itself. It started happening after I rei...

OneByBoo

Roadie

511 Views

1 replies

1 likes

  • 511 Views
  • 1 replies
  • 1 likes

Solved!! My list of liked songs appears as empty

PlanFreeCountryBrasilOperating SystemWindows 10 My Question or IssueIt only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs will appear here'' as if I didn't like any song so far. If i use other devi...

Visitor

Plan Free Country Brasil Operating System Windows 10   My Question or Issue It only occurs in Spotify for desktop. My list of liked songs shows a message saying that ''my liked songs wil...

OneByBoo

Roadie

3714 Views

5 replies

0 likes

  • 3714 Views
  • 5 replies
  • 0 likes

Spotify missing files

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 Pro My Question or IssueWhen I try to play music on Spotify for desktop, spotify doesn't play and instead tells me "Spotify can't play this right now, if you have the file on your computer yo...

Visitor

Plan Premium Country Norway Device PC Operating System Windows 10 Pro   My Question or Issue When I try to play music on Spotify for desktop, spotify doesn't play and instead tells me ...

Emilia_8

Community Legend

2581 Views

1 replies

0 likes

  • 2581 Views
  • 1 replies
  • 0 likes

Don't play this song anymore

PlanPremiumCountryUSADevicePCOperating SystemWindowsMy Question or IssueI'd like to select the option to stop a certain song from being played on my account, but I don't see the option in the drop down menu. I swear, I used to have this option and I ...

Visitor

Plan Premium Country USA Device PC Operating System Windows My Question or Issue I'd like to select the option to stop a certain song from being played on my account, but I don't see the opt...

Emilia_8

Community Legend

719 Views

1 replies

1 likes

  • 719 Views
  • 1 replies
  • 1 likes

Automatic Queue

PlanFreeCountryUSDeviceSurface ProOperating SystemWindows 10 My Question or Issue I know that changes have been made to Spotify Free in the last year, but I've been having a hard time finding out exactly what changed and why. I am in the middle of a ...

Visitor

Plan Free Country US Device Surface Pro Operating System Windows 10   My Question or Issue   I know that changes have been made to Spotify Free in the last year, but I've been ha...

1148 Views

0 replies

0 likes

  • 1148 Views
  • 0 replies
  • 0 likes

Crossfade Issue

PlanPremiumCountry CanadaDeviceOmen Gaming LaptopOperating SystemWindows 10My Question or IssueI have crossfade enabled and Automix off. There is only a crossfade on my songs whenever I queue them. When they're just playing normally in a playlist, it...

Casual Listener

  Plan Premium Country  Canada Device Omen Gaming Laptop Operating System Windows 10 My Question or Issue I have crossfade enabled and Automix off. There is only a crossfade on my...

529 Views

0 replies

0 likes

Crossfade
  • 529 Views
  • 0 replies
  • 0 likes

New releases not updating

PlanFree/PremiumCountryNew ZealandDevice(PC)Operating System(Windows 10) My Question or IssueUnder the main Browse page there is a tab for New Releases.Up until a few weeks ago the new release albums etc were updated.This has now stopped updating.Tri...

Visitor

Plan Free/Premium Country New Zealand Device (PC) Operating System (Windows 10)   My Question or Issue Under the main Browse page there is a tab for New Releases. Up until a few weeks...

kudepi

Music Fan

1541 Views

4 replies

8 likes

  • 1541 Views
  • 4 replies
  • 8 likes

Superuser Contribution Spotify constantly skipping songs

Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would it reinstall etc. Spotify works fine when set to my...

Visitor

Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would ...

Ivan

Spotify Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random device does not disconnect from my Spotify account after logging off ALL

So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after that I made "log off all" so all devices would log ou...

Regular

So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after th...

Ivan

Spotify Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Opens on startup no matter what

PlanPremiumCountryEstoniaOperating SystemWindows 10 (Version 1909)My Question or IssueSpotify opens on startup no matter what I do. I have disabled it in the task manager, I have changed the advanced settings and another solution which tells me to di...

Casual Listener

Plan Premium Country Estonia Operating System Windows 10 (Version 1909) My Question or Issue Spotify opens on startup no matter what I do. I have disabled it in the task manager, I have change...

Ivan

Spotify Legend

1015 Views

3 replies

0 likes

  • 1015 Views
  • 3 replies
  • 0 likes

Spotify using excessive Disk IO when playing via Sonos

PlanPremiumCountryUS DeviceDesktop Windows 10 & Sonos speakersOperating SystemWindows 10 My Question or IssueI've been playing Spotify today via my Sonos speakers.. Thus all the music playing shouldn't be going through my desktop computer, as Sonos c...

Casual Listener

  Plan Premium Country US   Device Desktop Windows 10 & Sonos speakers Operating System Windows 10   My Question or Issue I've been playing Spotify today via my Sonos s...

drierp

Casual Listener

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes

PlanPremiumrecently upgraded from Free and never had any problems beforeCountryGermanyDeviceComputerOperating SystemWindows 10 My Question or IssueI recently upgraded from Spotify free where I never had any problems. When I upgraded (in December) I m...

Newbie

Plan Premium recently upgraded from Free and never had any problems before Country Germany Device Computer Operating System Windows 10   My Question or Issue I recently upgraded from ...

Joub

Visitor

2225 Views

5 replies

1 likes

Crash
Windows 10
  • 2225 Views
  • 5 replies
  • 1 likes

windows show same song when different song is playing

PlanFree/PremiumCountrycanadaDevicecomputerOperating System Windows 10 My Question or Issueplaying spotify on the google home and then control it from the computer. it shows same song that was playing when i opened it and plays a different song. i re...

Visitor

Plan Free/Premium Country canada Device computer Operating System  Windows 10   My Question or Issue playing spotify on the google home and then control it from the computer. it s...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Solved!! [Desktop] Album art disappared from the playing track and doesn't want to show again

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueFirst the album art was blank on desktop when playing a track, and would only show when you minimized it. Now the little arrow is gone and the album art won't show at all....

Music Fan

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue First the album art was blank on desktop when playing a track, and would only show when you min...

fantasypark

Music Fan

1377 Views

2 replies

0 likes

  • 1377 Views
  • 2 replies
  • 0 likes

Sound stops when volume is too low

PlanPremiumCountryThe NetherlandsDevice PCOperating SystemWindows 10 My Question or IssueWhen my volume is quite low, it seems like spotify doesn't recognize the sound at all. It just stops playing the sound, for example in some low volume parts of s...

Newbie

  Plan Premium Country The Netherlands Device  PC Operating System Windows 10   My Question or Issue When my volume is quite low, it seems like spotify doesn't recognize the...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes