Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Qeltar

Casual Listener

14262 Views

111 replies

52 likes

  • 14262 Views
  • 111 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1996 Views

15 replies

3 likes

Possible Bug
  • 1996 Views
  • 15 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4974 Views

40 replies

2 likes

  • 4974 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9729 Views

0 replies

4 likes

  • 9729 Views
  • 0 replies
  • 4 likes

Play-fi speakers not shown on Spotify's Device List

My DTS Play-fi speakers cannot be seen in Spotify's device list. These speakers are on the same wi-fi network as my Amazon Echo Dot speakers which I can see on the devices list. What do I need to do to get these to show up on the list?

Newbie

My DTS Play-fi speakers cannot be seen in Spotify's device list.  These speakers are on the same wi-fi network as my Amazon Echo Dot speakers which I can see on the devices list. What do I need ...

Cooper_da

Regular

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

App doesn't work on Windows 7

PlanPremiumCountryBrasilDevicePCOperating SystemWindows 7 Ultimate Service Pack 1Spotify App Version1.1.31.703.g256add22 My Question or IssueMy app doesn't work on my PC. It opens normally, I can browse songs, artists and playlists without any error....

Newbie

Plan Premium Country Brasil Device PC Operating System Windows 7 Ultimate Service Pack 1 Spotify App Version 1.1.31.703.g256add22   My Question or Issue My app doesn't work on my PC....

dinomight

Spotify Star

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Unable delete ghost local files

PlanPremiumCountryUKDevice(Desktop)Operating System( Windows 10) My Question or IssueI have tried several methods. When I hold and/or press delete the songs come right back, when I delete "local-file.bnk" or change its name the local songs still rema...

Newbie

  Plan Premium Country UK Device (Desktop) Operating System ( Windows 10)   My Question or Issue I have tried several methods. When I hold and/or press delete the songs come righ...

dinomight

Spotify Star

974 Views

1 replies

1 likes

  • 974 Views
  • 1 replies
  • 1 likes

Spotify AppData folder will not delete and Spotify won't run

So my Spotify stopped working now it isn't responding. I uninstalled Spotify and tried to delete the AppData folder for Spotify but it said that it could not delete it because the folder or file was open in another program. I checked in task manager ...

Casual Listener

So my Spotify stopped working now it isn't responding. I uninstalled Spotify and tried to delete the AppData folder for Spotify but it said that it could not delete it because the folder or file was ...

magicman268

Casual Listener

1150 Views

1 replies

0 likes

Windows
  • 1150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist keeps skipping back to start

PlanPremiumCountryGermanyOperating SystemWindows 10 So for some reason on my Desktop app, whenever i play a playlist without shuffle (mainly the Liked Songs, don't listen to other playlists without shuffle really so don't know if the issue exists the...

Casual Listener

Plan Premium Country Germany Operating System Windows 10   So for some reason on my Desktop app, whenever i play a playlist without shuffle (mainly the Liked Songs, don't listen to other ...

Mario

Spotify Legend

1150 Views

1 replies

0 likes

  • 1150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Songs

PlanPremiumCountryNetherlandsDevice(iPhone x & Pc Windows 10)Operating System(iOS Windows) My Question or IssueMy saved/liked songs keep disappearing as if i never liked them before. When i googled it, i found that some artists remove songs. But rece...

Visitor

Plan Premium Country Netherlands Device (iPhone x & Pc Windows 10) Operating System (iOS Windows)   My Question or Issue My saved/liked songs keep disappearing as if i never liked ...

Mario

Spotify Legend

935 Views

2 replies

0 likes

  • 935 Views
  • 2 replies
  • 0 likes

Where can I find the country version of That Don't Impress Me Much?

I can only find the pop version never had that problem beforeThis onehttps://www.youtube.com/watch?v=mqFLXayD6e8 Not This One https://www.youtube.com/watch?v=W5nbVD7PiKw

Gig Goer

I can only find the pop version never had that problem before This one https://www.youtube.com/watch?v=mqFLXayD6e8   Not This One   https://www.youtube.com/watch?v=W5nbVD7PiKw

OneByBoo

Roadie

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

x Can't play current song.

PlanFree/Premium CountryUSA DeviceDesktop PC Operating SystemWindows 10 My Question or IssueI'm trying to play my weekly discovery. If/when the track plays at all, it plays for 5 seconds and then the blue banner pops up reading: Can't play current tr...

Casual Listener

  Plan Free/Premium   Country USA   Device Desktop PC   Operating System Windows 10   My Question or Issue I'm trying to play my weekly discovery.  If/when...

OneByBoo

Roadie

811 Views

1 replies

0 likes

  • 811 Views
  • 1 replies
  • 0 likes

Shift, ctrl, alt and windows key causing songs to skip, even if app is minimized...PC windows 10

As it says in the title, these keys make songs skip continuously until I let go of them. I've tried re-installing, still does it. I use a Razer BlackWidow Ultimate, and Windows 10. Any solutions? Makes it very hard to work while listening to music as...

Newbie

As it says in the title, these keys make songs skip continuously until I let go of them. I've tried re-installing, still does it. I use a  Razer BlackWidow Ultimate, and Windows 10. Any solution...

Zedkan

Casual Listener

1374 Views

2 replies

2 likes

Windows
  • 1374 Views
  • 2 replies
  • 2 likes

Taskbar Icon Blank

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueFor some reason my Spotify taskbar icon is blank. It still works but the logo is not visible.

Regular

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue For some reason my Spotify taskbar icon is blank.  It still works but the logo is not visible.

TaTHEj

Composer

2523 Views

1 replies

0 likes

  • 2523 Views
  • 1 replies
  • 0 likes

Solved!! Musik not available

PlanPremiumCountryGermanyDeviceAllOperating SystemAll My Question or Issue I was just looking for the Album "The Don Killuminati: The 7 Day Theory" and couldnt't find it on the Artist page (Makaveli).I found it by searching for the Album directly, bu...

Casual Listener

  Plan Premium Country Germany Device All Operating System All   My Question or Issue   I was just looking for the Album "The Don Killuminati: The 7 Day Theory" and couldnt...

Poizonix

Casual Listener

2526 Views

7 replies

1 likes

2Pac
GREYED OUT CONTENT
Makaveli
The Don Killuminati
  • 2526 Views
  • 7 replies
  • 1 likes

Superuser Contribution No internet Connection detected (error code: 4)

PlanFree/PremiumCountryPortugal DeviceSeveral Computer modelsOperating SystemWindows 10 Pro x64 My Question or IssueFor about 2 weeks, every user i know (15+) trying to access spotify windows app, behind our corporate dedicated proxy is not able to s...

Regular

Plan Free/Premium Country Portugal   Device Several Computer models Operating System Windows 10 Pro x64   My Question or Issue For about 2 weeks, every user i know (15+) trying t...

Thexxstranger

Visitor

5678 Views

9 replies

0 likes

error 4
internet connection
Windows 10
  • 5678 Views
  • 9 replies
  • 0 likes

Solved!! Start Stop Re-start

I use Desktop Spotify Premium with Windows 10 Pro. For some time now, annoying behavior has happened. I launch a song, it starts and after a few seconds it stops, after a few seconds it starts again from where it left off. Any suggestions? Thanks.

Gig Goer

I use Desktop Spotify Premium with Windows 10 Pro. For some time now, annoying behavior has happened. I launch a song, it starts and after a few seconds it stops, after a few seconds it starts again ...

clatix

Gig Goer

1614 Views

6 replies

0 likes

  • 1614 Views
  • 6 replies
  • 0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanFreeCountryNetherlandsDevicePCOperating SystemWindows 7 My Question or IssueSpotify desktop all of a sudden stopped working. In the middle of a playlist. Ad started, I paused it to check something else, went back, resumed, and nothing. Nothing pl...

Casual Listener

Plan Free Country Netherlands Device PC Operating System Windows 7   My Question or Issue Spotify desktop all of a sudden stopped working. In the middle of a playlist. Ad started, I pa...

OneByBoo

Roadie

1055 Views

3 replies

0 likes

  • 1055 Views
  • 3 replies
  • 0 likes

Superuser Contribution The music stops after a few seconds

Spotify doesn't play songs and when it does it makes me listen to only 6 seconds of the songs.Unable to play the current songI also encountered another problem ...on some albums there are songs that cannot be played.Help! 6 seconds and the song stopS...

Music Fan

Spotify doesn't play songs and when it does it makes me listen to only 6 seconds of the songs. Unable to play the current song I also encountered another problem ... on some albums there are songs...

GAEX79

Music Fan

17347 Views

5 replies

1 likes

he music stops after a few seconds
  • 17347 Views
  • 5 replies
  • 1 likes

Username is a bunch of random characters

Please spotify, fix this.. I have chosen a username (had even to take a new one because I already had one and now I can't get my original one, great!) as suggested in another thread, and it didn't help of course In the Desktop App and on Web my usern...

Casual Listener

Please spotify, fix this..  I have chosen a username (had even to take a new one because I already had one and now I can't get my original one, great!) as suggested in another thread, and it di...

LauM1

Casual Listener

1204 Views

2 replies

0 likes

  • 1204 Views
  • 2 replies
  • 0 likes

Autoplay is having issues

PlanPremiumCountryNetherlandsDeviceDesktop PCOperating SystemWindows 10My Question or IssueSpotify does not autoplay random songs at the end of the playlist, even though it's checked. i've reinstalled spotify, i've reset my hosts file, i've checked a...

Newbie

  Plan Premium Country Netherlands Device Desktop PC Operating System Windows 10 My Question or Issue Spotify does not autoplay random songs at the end of the playlist, even though it'...

611 Views

0 replies

2 likes

autoplay
Spotify
Windows
  • 611 Views
  • 0 replies
  • 2 likes

Desktop Player freezes when I try to play any song

PlanPremiumCountryBrazilOperating SystemWindows 7PlayerDesktop PlayerPlayer version1.1.31.703.g256add22 My Question or IssueWhen I start the desktop app it shows that I'm listening to nothing, then when I try to play some song, it freezes in 0:00, so...

Newbie

Plan Premium Country Brazil Operating System Windows 7 Player Desktop Player Player version 1.1.31.703.g256add22   My Question or Issue When I start the desktop app it shows that I'm...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Queue disappears after restarting PC

PlanPremiumOperating SystemWindows 10 My Question or IssueWhenever I play an album and restart my PC, the entire queue disappears and the last song I played remains. THe only thing left in the queue are 2 blank songs with a length of NaaN, no artist,...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue Whenever I play an album and restart my PC, the entire queue disappears and the last song I played remains. THe only thing l...

Mr_boombaw

Casual Listener

811 Views

2 replies

0 likes

  • 811 Views
  • 2 replies
  • 0 likes

Black box blocks part of screen (win10 firefox web player)

PlanFreeCountry DeviceLenovo ideapadOperating SystemWindows 10, Firefox My Question or IssueThis is my screen (see attachment). Been like this for a year now, already posted about this. No add-ons or anything activated. Deleting the HTML

gets rid of
...

Casual Listener

  Plan Free Country   Device Lenovo ideapad Operating System Windows 10, Firefox   My Question or Issue This is my screen (see attachment). Been like this for a year now, al...

570 Views

0 replies

0 likes

  • 570 Views
  • 0 replies
  • 0 likes