Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
54274 Views
77 replies
27 likes

54274 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Nothanksman1
Visitor
79176 Views
272 replies
21 likes

79176 Views
272 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5559 Views
1 replies
6 likes

5559 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145818 Views
0 replies
26 likes
Mac
Windows

145818 Views
0 replies
26 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryBelgium DeviceHP PavilionOperating SystemWindows 10 My Question or IssueMy Spotify all of the sudden refuses to play anything. it doesn't play any song, podcasts, downloaded songs, local files, nothing. It cycles through a few songs...

rocktailer
Casual Listener
Plan Premium Country Belgium Device HP Pavilion Operating System Windows 10 My Question or Issue My Spotify all of the sudden refuses to play anything. it doesn't play any so...
2020-01-07 8:41:09 PM
2020-01-08 9:09:02 PM
rocktailer
Casual Listener
1674 Views
6 replies
0 likes

1674 Views
6 replies
0 likes

Local Files

PlanPremiumCountryUnited KingdomDeviceHuawei P20 Pro CLT-L09Operating SystemAndroid 9 My Question or IssueSo essentially, I have tried to get local files on my phone. It used to work perfectly fine, around 400 songs, they all imported and I could add...

Danieltorim
Visitor
Plan Premium Country United Kingdom Device Huawei P20 Pro CLT-L09 Operating System Android 9 My Question or Issue So essentially, I have tried to get local files on my phone. It used...
2020-01-08 8:16:10 PM
433 Views
0 replies
0 likes
local files sync mobile phone

433 Views
0 replies
0 likes

Playlist Desynchronization

PlanPremiumCountryNetherlandsDeviceDesktop PC // Macbook Pro, Samsung Galaxy A70Operating SystemWindows 10 My Question or IssueMy playlist, which is currently about 1500 songs long, is desynched. This is only on my desktop PC. It's only 1 song behind...

WessTheMess
Casual Listener
Plan Premium Country Netherlands Device Desktop PC // Macbook Pro, Samsung Galaxy A70 Operating System Windows 10 My Question or Issue My playlist, which is currently about 1500 song...
2020-01-08 7:40:59 PM
440 Views
0 replies
0 likes
Playlist Stats

440 Views
0 replies
0 likes

Superuser Contribution Can't Uninstall Spotify Windows 10

I can't bare this shitty app on windows I can't even uninstall it via the settings, after I uninstall it pops back up. And yes its the shitty windows store version for some reason even tho I downloaded it from their website.

Gvladik
Casual Listener
I can't bare this shitty app on windows I can't even uninstall it via the settings, after I uninstall it pops back up. And yes its the shitty windows store version for some reason even tho I download...
2019-12-21 1:13:57 PM
2020-01-08 7:18:24 PM
Gvladik
Casual Listener
8658 Views
2 replies
1 likes

8658 Views
2 replies
1 likes

Superuser Contribution My music don't play, windows 7

PlanPremiumCountryBrazilOperating SystemWindows 7My Question or IssueMy Spotify does not work AT ALL, it doesnt even play the song, I already tried reinstall but nothing works, what can I do?

RereNascimento
Newbie
Plan Premium Country Brazil Operating System Windows 7 My Question or Issue My Spotify does not work AT ALL, it doesnt even play the song, I already tried reinstall but nothing works, what can...
2019-12-23 11:24:01 PM
2020-01-08 4:25:26 PM
Peter
Spotify Legend
1114 Views
3 replies
5 likes

1114 Views
3 replies
5 likes

Superuser Contribution after update desktop app for windows 7 DOES NOT WORK AT ALL

PlanPREMIUMCountryBRAZILDeviceDESKTOP COMPUTER Operating SystemWINDOWS7 My Question or IssueAfter update desktop app for Windows 7 the software does not work at all - completely out of order / MALFUNCTION. I tried to reinstall the desktop app softwar...

lamigli
Visitor
Plan PREMIUM Country BRAZIL Device DESKTOP COMPUTER Operating System WINDOWS7 My Question or Issue After update desktop app for Windows 7 the software does not work a...
2019-12-20 7:06:18 PM
2020-01-08 4:22:30 PM
Peter
Spotify Legend
1080 Views
5 replies
1 likes
app desktop
UPDATE MALFUNCTION
Windows 7

1080 Views
5 replies
1 likes

Solved!!Superuser Contribution "Back" button (mouse shortcut) no longer works on desktop version

Up until recently I could use the back button from my mouse to go one page back in the Spotify desktop program, just like I can go one page back in my internet browser. This has stopped working for 1-2 weeks now.

jarjarblinks
Music Fan
Up until recently I could use the back button from my mouse to go one page back in the Spotify desktop program, just like I can go one page back in my internet browser. This has stopped working for 1...
2019-12-23 8:11:18 PM
2020-01-08 3:53:02 PM
Peter
Spotify Legend
918 Views
1 replies
8 likes

918 Views
1 replies
8 likes

Superuser Contribution Shuffle is still useless

After all this years, the shuffle function is still not working properly.Does this look like a good playlist?First Screenshot is with four artists. It doesn't matter how often i hit the shuffle button, the result is always the same. The same two arti...

zersetzung
Regular
After all this years, the shuffle function is still not working properly. Does this look like a good playlist? First Screenshot is with four artists. It doesn't matter how often i hit the shuff...
2019-12-23 11:56:26 AM
2020-01-08 3:43:05 PM
Peter
Spotify Legend
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Superuser Contribution I can't play song except from recent search

PlanFreeCountryIndonesiaDevice(PC)Operating System(Windows 8.1) My Question or IssueI can't play song except from recent search

The_reds
Visitor
Plan Free Country Indonesia Device (PC) Operating System (Windows 8.1) My Question or Issue I can't play song except from recent search
2019-12-22 5:38:25 PM
2020-01-08 3:38:53 PM
Peter
Spotify Legend
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

Superuser Contribution Spotify Not Active on this device

PlanPremiumCountry UK DeviceWindows 10, Samsung S9, Alexa devicesOperating SystemWindows 10, plus android and Alexa My Question or IssueThis applies to all my platforms (i.e. Windows/Android/Alexa The last few days, all of my devices are greyed out s...

coldbobt
Music Fan
Plan Premium Country UK Device Windows 10, Samsung S9, Alexa devices Operating System Windows 10, plus android and Alexa My Question or Issue This applies to all my platforms ...
2019-12-22 2:01:09 PM
2020-01-08 3:33:47 PM
Peter
Spotify Legend
1106 Views
1 replies
0 likes

1106 Views
1 replies
0 likes

Superuser Contribution Not displaying "Listening to " on Discord when using desktop app

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI linked my discord to my Spotify and I can get the "Listening to " status to appear when using the web player, but using the desktop app the status does not appear...

Technotron
Newbie
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I linked my discord to my Spotify and I can get the "Listening to " status to appear whe...
2019-12-21 10:03:51 PM
2020-01-08 2:08:16 PM
Peter
Spotify Legend
823 Views
1 replies
0 likes

823 Views
1 replies
0 likes

Superuser Contribution Error while embedding song from spotify on my website

CountryUnited statesDeviceLenovo s510pOperating SystemWindows 10 My Question or IssueHi, I'm trying to embed the song from spotify to my this site's page. But I'm continously getting the error "Your post has been changed because invalid HTML was foun...

jwren2
Visitor
Country United states Device Lenovo s510p Operating System Windows 10 My Question or Issue Hi, I'm trying to embed the song from spotify to my this site's page. But I'm continously get...
2019-12-21 3:15:21 PM
2020-01-08 2:00:10 PM
Peter
Spotify Legend
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify opening on startup

I'm on version 1.1.21.1654.g282a2807, on Windows 10.Despite turning off the option to 'Open Spotify automatically when I log into the computer', it still loads. How do I stop this?

countyfan52
Casual Listener
I'm on version 1.1.21.1654.g282a2807, on Windows 10. Despite turning off the option to 'Open Spotify automatically when I log into the computer', it still loads. How do I stop this?
2019-12-16 10:21:39 PM
2020-01-08 1:57:04 PM
Peter
Spotify Legend
692 Views
3 replies
0 likes

692 Views
3 replies
0 likes

Solved!!Superuser Contribution I can’t open spotify app on windows 10

Operating SystemWindows 10 My Question or IssueI can’t open spotify app, i tried uninstall and reinstall but it still doesn’t work . Sorry for my bad english.

NTHDM
Casual Listener
Operating System Windows 10 My Question or Issue I can’t open spotify app, i tried uninstall and reinstall but it still doesn’t work . Sorry for my bad english.
2020-01-07 3:15:29 PM
2020-01-08 1:29:38 PM
Mario
Spotify Legend
2763 Views
3 replies
0 likes

2763 Views
3 replies
0 likes

Problem - spotify "shuts down" on sound system but not on laptop.

I need help with the following situation: I attach my laptop (playing spotify) to my sound system.The sound comes out beautifully.THEN, after about 10 minutes, the sound system no longer plays spotify.Spotify continues to play on the laptop, but oh s...

roselieberman
Casual Listener
I need help with the following situation: I attach my laptop (playing spotify) to my sound system. The sound comes out beautifully. THEN, after about 10 minutes, the sound system no longer p...
2020-01-06 6:12:18 PM
2020-01-08 1:25:57 PM
Sebasty
Community Legend
520 Views
3 replies
0 likes

520 Views
3 replies
0 likes

Playback skipping

PlanPremiumCountryUSADeviceSurface Pro 3Operating SystemWin 10 Pro My Question or IssuePlayback skips anytime the processor does anything slightly more intense than typing, e.g. opening a program or browser, clicking a link, opening a file, etc. Is t...

piercewi
Casual Listener
Plan Premium Country USA Device Surface Pro 3 Operating System Win 10 Pro My Question or Issue Playback skips anytime the processor does anything slightly more intense than typing, e...
2020-01-06 10:01:16 PM
2020-01-08 12:53:11 PM
piercewi
Casual Listener
470 Views
2 replies
1 likes

470 Views
2 replies
1 likes

Issues with microsoft edge

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am having issues with spotify edge.

psetty
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am ha...
2020-01-05 3:17:11 AM
2020-01-08 12:24:05 PM
Loxer
Community Legend
500 Views
1 replies
0 likes

500 Views
1 replies
0 likes

Pause/Resume not working

Im having a problem using the multimedia keys with spotify. The pause/resume button isnt working but I can skip songs by using multimedia keys on either my keyboard or my mouse. I already tried to fix the chrome issue others were experiencing but it ...

Slicky3
Visitor
Im having a problem using the multimedia keys with spotify. The pause/resume button isnt working but I can skip songs by using multimedia keys on either my keyboard or my mouse. I already tried to fi...
2020-01-06 5:17:44 PM
2020-01-08 12:22:44 PM
Loxer
Community Legend
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

Spotify Error

PlanFreeCountryU.S.DevicePCOperating SystemWindows 10My Question or IssueCertain Songs in the playlist I want to listen to says "Spotify can't play this right now. If you have the file on your computer you can import it." I tried googling for an expl...

Stovio
Casual Listener
Plan Free Country U.S. Device PC Operating System Windows 10 My Question or Issue Certain Songs in the playlist I want to listen to says "Spotify can't play this right now. If you have the f...
2020-01-07 1:49:47 AM
2020-01-08 12:21:46 PM
Loxer
Community Legend
638 Views
3 replies
0 likes

638 Views
3 replies
0 likes

Solved!!Superuser Contribution Playlist image gets rotated

whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive also tried reinstalling spotify but that didn't help ...

avabradley
Casual Listener
whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive al...
2018-04-06 12:31:34 AM
2020-01-08 12:12:54 PM
Katerina
Spotify Legend
5495 Views
7 replies
0 likes

5495 Views
7 replies
0 likes

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