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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1226 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144071 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

128918 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10836 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Some local files missing.

PlanPremiumCountrySpainDevicePCOperating SystemWindows 7 My Question or Issue My spotify don't load some local files. I add all in settings, and they are mp3 files. (Sorry for my english.)

Casual Listener

Plan Premium Country Spain Device PC Operating System Windows 7   My Question or Issue   My spotify don't load some local files. I add all in settings, and they are mp3 files.&nb...

320 Views

0 replies

0 likes

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Problems with large playlists/song libraries

My Question or IssueI realize that this is somewhat of an issue of how I approach using spotify, but this has somewhat caused me some nuisance. I currently have a pretty large playlist (~3K songs and growing). I usually Like new songs and add them to...

Newbie

My Question or Issue I realize that this is somewhat of an issue of how I approach using spotify, but this has somewhat caused me some nuisance. I currently have a pretty large playlist (~3K songs a...

victoriousecret

Regular

1662 Views

1 replies

3 likes

Bug Windows
Desktop
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Search results have incorrect popularity values (always 100% popular)

PlanPremiumCountryJapanDeviceBasic LaptopOperating SystemWin10 My Question or IssueWhenever I search anything, all the results have 100% popularity values, I cannot distinguish which is more popular. Check the attached image...This is the case for al...

Visitor

Plan Premium Country Japan Device Basic Laptop Operating System Win10   My Question or Issue Whenever I search anything, all the results have 100% popularity values, I cannot distingui...

231 Views

0 replies

1 likes

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  • 1 likes

New Releases

I can't find any way to receive information on the hundreds of artists and bands that i'm following. On browse there's a tab for "New Releases" filled with all kind of trash about artist and bands that i don't want to know anything about, then there'...

Roadie

I can't find any way to receive information on the hundreds of artists and bands that i'm following. On browse there's a tab for "New Releases" filled with all kind of trash about artist and bands th...

aledmb2

Visitor

515 Views

1 replies

2 likes

  • 515 Views
  • 1 replies
  • 2 likes

Adding a recommended song to a playlist problem

Go to a playlist and scroll to the recommended songs. Add one of them to the playlist using the contextual menu that shows upon right-clicking on the selected song with the mouse. You can notice that the song does not disappear from the list of recom...

Casual Listener

Go to a playlist and scroll to the recommended songs. Add one of them to the playlist using the contextual menu that shows upon right-clicking on the selected song with the mouse. You can notice that...

356 Views

0 replies

0 likes

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  • 0 likes

Two songs of Johnny Vazquez have swapped names or content

Hello, Spotify. The following two songs of Johnny Vazquez have swapped content:Como Quien Pierde una Estrella and Baila Rumbero from his Baila Rumbero album. Either names or content have been swapped. Here are the correct name and content pairs:https...

Casual Listener

Hello, Spotify.   The following two songs of Johnny Vazquez have swapped content: Como Quien Pierde una Estrella   and   Baila Rumbero   from his Baila Rumbero album. Eit...

296 Views

0 replies

0 likes

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Solved!! Spotify desktop says I'm offline when all other websites (including spotify web) works

Operating SystemUbuntu 16.04My Question or Issue Same problem as https://community.spotify.com/t5/Desktop-Windows/I-have-full-internet-connection-but-it-says-I-m-offline/td-p/42499 but none of the existing issues resolve it. I resolved it so I'll be ...

Casual Listener

Operating System Ubuntu 16.04 My Question or Issue   Same problem as https://community.spotify.com/t5/Desktop-Windows/I-have-full-internet-connection-but-it-says-I-m-offline/td-p/42499 but n...

igetemotional

Casual Listener

3710 Views

1 replies

0 likes

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  • 1 replies
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PC hasn't updated my liked songs since April 2019

I have uninstalled and reinstalled the programme, got the app off the microsoft store, put it to offline mode (left it 10-15 mins) but still my liked songs will not update. The Home page will show me the recent playlists I have listened to on my phon...

Visitor

I have uninstalled and reinstalled the programme, got the app off the microsoft store, put it to offline mode (left it 10-15 mins) but still my liked songs will not update. The Home page will show me...

OneByBoo

Roadie

704 Views

1 replies

0 likes

Desktop
Playlists
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  • 1 replies
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Spotify is turning the volume down.

PlanPremiumCountryDenmarkDeviceComputer, using desktop client 1.1.17.543Operating SystemWindows 10 64 bit. My Issue:At random times spotify starts to turn the volume down by itself, like fading out a song but in the middel of a song! Sometimes the so...

Casual Listener

Plan Premium Country Denmark Device Computer, using desktop client 1.1.17.543 Operating System Windows 10 64 bit.   My Issue: At random times spotify starts to turn the volume down by ...

OneByBoo

Roadie

1272 Views

1 replies

0 likes

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  • 1 replies
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daily mix doesn't work properly

PlanPremiumDevice(iPhone 7)Operating System(iOS 12.1.4)My Question or Issuedaily mix is supposed to be endless and it should load new songs when i listen to it as far as i know. But this feature disappeared from my devices and now my daily mixes do n...

Regular

Plan Premium Device (iPhone 7) Operating System (iOS 12.1.4) My Question or Issue daily mix is supposed to be endless and it should load new songs when i listen to it as far as i know. But thi...

eltoch

Composer

1041 Views

1 replies

0 likes

Daily mix issues
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Searching in the Web player

PlanPremiumCountryPolandDevicePCOperating SystemWindows10 My Question or IssueIn the Web player I can't search any song. Idk if my computer just doesn't like Spotify, because this is another thing that doesn't work, or what. I used to use the app but...

Casual Listener

Plan Premium Country Poland Device PC Operating System Windows10   My Question or Issue In the Web player I can't search any song. Idk if my computer just doesn't like Spotify, because...

Zorzs

Visitor

11331 Views

9 replies

7 likes

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Solved!! Issues while playing certain artists on desktop

PlanPremiumCountryItalyDeviceDesktop, Galaxy S10Operating SystemWindows 10, Android Pie My Question or IssueAs title says, I'm experiecing issues while playing only certain artists (While with some others are viable) on desktop, both app or web playe...

Casual Listener

Plan Premium Country Italy Device Desktop, Galaxy S10 Operating System Windows 10, Android Pie   My Question or Issue As title says, I'm experiecing issues while playing only certain a...

OneByBoo

Roadie

1189 Views

4 replies

0 likes

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MS Store version of the desktop client for Windows seems to be holding up shutdown and restart

(I'll probably be crossposting this to both the Spotify community forums and Windows Feedback Hub) PlanPremiumCountrySingaporeDeviceThinkPad X250Operating SystemWindows 10 Pro, Insider Preview 20H1 build 19002 (issue also existed on 18999) My Questio...

Newbie

(I'll probably be crossposting this to both the Spotify community forums and Windows Feedback Hub)   Plan Premium Country Singapore Device ThinkPad X250 Operating System Windows 10 Pro,...

543 Views

0 replies

0 likes

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Can't anymore connect to Yamaha RX-A1040 on Spotify Connect

PlanPremiumCountryUKDeviceMultiple: PC, Samsung Galaxy Note 8Operating SystemWindows 10 My Question or IssueHave been listening Spotify on my Yamaha RX-A1040 received via Spotify Connect for years. Overall great, few hiccups along the way that always...

Casual Listener

Plan Premium Country UK Device Multiple: PC, Samsung Galaxy Note 8 Operating System Windows 10   My Question or Issue Have been listening Spotify on my Yamaha RX-A1040 received ...

1105 Views

0 replies

4 likes

  • 1105 Views
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Volume suddenly drops to zero in Spotify

PlanPremiumCountryNetherlandsDeviceWindows computerOperating SystemWindows 10 My Question or IssueWhen listening to music, the Spotify volume suddenly drops to zero. Happens randomly and it does not matter which song I'm playing. I thought it might h...

Visitor

Plan Premium Country Netherlands Device Windows computer Operating System Windows 10   My Question or Issue When listening to music, the Spotify volume suddenly drops to zero. Happens ...

TreborG2

Roadie

2361 Views

2 replies

2 likes

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Spotify Connect is not working

SituationI have Spotify at Home and in my Office. Everything worked fine in my Office till last week. Spotify was playing there via a Creative Omni speaker, connected via Wifi. The weired thing is, that I have two PCs in the Office with Spotfiy and n...

Visitor

Situation I have Spotify at Home and in my Office. Everything worked fine in my Office till last week. Spotify was playing there via a Creative Omni speaker, connected via Wifi. The weired thing is,...

622 Views

0 replies

1 likes

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Superuser Contribution Why wont my Podcast (Podbean) upload to spotify? I keep getting the same message? PLEASE HELP

Trying desperately to upload our Podcast to Spotify "The Litty T*tty Committee" No matter what I seem to do I can't amend this issue... I've tried many times. The response however, is so vague? Can someone please assist us to upload our podcast to wh...

Visitor

Trying desperately to upload our Podcast to Spotify "The Litty T*tty Committee"   No matter what I seem to do I can't amend this issue...   I've tried many times. The response however...

Susan_GP

Moderator

5726 Views

5 replies

0 likes

podcast
podcasting
sharing
Upload
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Downloading Podcast's on the desktop platform. (Windows)

I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify can you please make this feature available for deskt...

Visitor

I think it’s weird we have the ability to download podcasts for offline listening on iOS and Android, but we cannot download for desktop. Offline listening is just as necessary for desktop. Spotify c...

OneByBoo

Roadie

843 Views

1 replies

0 likes

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  • 1 replies
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[Windows] Smaller window size makes user name look bad on Windows

PlanFree/Premium DeviceWin 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCould you make this look better? The H in my name should just not be there because it does not look slick, if i were to expand the window, it wou...

Newbie

Plan Free/Premium   Device Win 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Could you make this look better? The H in my name should just...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
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"dislike" button in daily mixes isn't showing up

Sometimes when my daily mixes show up in my recently played, you can only favourite songs and the dislike button doesn't appear. When this happens I just go directly to the made for you to play them and it works. But no matter where I play my daily m...

Regular

Sometimes when my daily mixes show up in my recently played, you can only favourite songs and the dislike button doesn't appear. When this happens I just go directly to the made for you to play them ...

sbuder

Regular

1042 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes