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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

158335 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

157383 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11645 Views

1 replies

6 likes

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Spotify preventing Windows from sleep (Legacy Kernel

My Windows machine recently stopped going into sleep mode properly. I've encountered this from time time for various reasons. This time I've been able to narrow it down to Spotify. To see what is preventing sleep mode, I run the command "powercfg -re...

Newbie

My Windows machine recently stopped going into sleep mode properly. I've encountered this from time time for various reasons. This time I've been able to narrow it down to Spotify.    To ...

123423434869573

Regular

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1 replies

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Solved!! Error 17

PlanPremiumCountryIsraelDeviceComputerOperating SystemWindows 10 home My Question or IssueWhen I am trying to open Spotify, It just shows me error 17.How can I fix it?Tried to reinstall, reboot PC, download old versions.

Casual Listener

Plan Premium Country Israel Device Computer Operating System Windows 10 home   My Question or Issue When I am trying to open Spotify, It just shows me error 17. How can I fix it? Tri...

OneByBoo

Roadie

1109 Views

3 replies

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Mini Song icon

PlanFreeDevicePCOperating SystemWindows 10 My Question or IssueI had accidentally clicked the down arrow on one of the songs' icons, now the playlist/songs image doesn't pop up, any way to solve this issue?This was beforeAnd this is after

Visitor

Plan Free Device PC Operating System Windows 10   My Question or Issue I had accidentally clicked the down arrow on one of the songs' icons, now the playlist/songs image doesn't pop up, ...

Sebasty

Community Legend

2641 Views

1 replies

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Superuser Contribution Podcasts not play.

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 Pro My Question or IssuePodcasts not play. Played before. I tried reinstalling the app. A message said can't reinstall unless uninstall first. Uninstalled using Spotify uninstall follo...

Visitor

Plan Free/Premium Country USA Device Desktop Operating System Windows 10 Pro   My Question or Issue Podcasts not play. Played before. I tried reinstalling the app. A message said can't...

Ivan

Spotify Legend

488 Views

1 replies

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Superuser Contribution Please add option to sort all playlists by date added to save changing every playlist I use

Please add option to sort all playlists by date added by default to save changing every playlist I use on PC and mobile app.

Regular

  Please add option to sort all playlists by date added by default to save changing every playlist I use on PC and mobile app.

Ivan

Spotify Legend

544 Views

1 replies

0 likes

sorting
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Solved!! Can't open links in Artist's page

Operating System Windows 10/ Desktop App My Question or IssueWhen on any artist's page, when clicking link to Instagram/Twitter etc. nothing happens? No Link gets opened. Same thing when clicking any "Buy" merch button. Is it Spotify? Or my browser m...

Casual Listener

Operating System  Windows 10/ Desktop App   My Question or Issue When on any artist's page, when clicking link to Instagram/Twitter etc. nothing happens? No Link gets opened. Same thing...

OneByBoo

Roadie

951 Views

5 replies

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Spotify pauses and skips all listed songs

PlanPremiumCountryGreeceDevicePCOperating SystemWindows 7 My Question or IssueSince last night, Spotify stops playing the first song I choose and skips all the rest in the queue. I tried to unistall and reinstall it but the problem is still there.Thi...

Casual Listener

Plan Premium Country Greece Device PC Operating System Windows 7   My Question or Issue Since last night, Spotify stops playing the first song I choose and skips all the rest in the qu...

OneByBoo

Roadie

564 Views

3 replies

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Error 30

Tengo error numero 30 a la hora de iniciar sesion, ya borre el spotify lo limpie, borre todo lo que tenga que ver con spotify en host y sigue pasandome alguna solucion'

Casual Listener

Tengo error numero 30 a la hora de iniciar sesion, ya borre el spotify lo limpie, borre todo lo que tenga que ver  con spotify   en host y sigue pasandome alguna solucion'

Strangle

Casual Listener

1037 Views

2 replies

1 likes

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Spotify won't play

EDIT: Spotify is working now, so this issue is closed. I have a premium plan and I get this problem on the Desktop application (Windows 10) and on the Android application.I open the Spotify app. I go to any "made for you daily mix" playlist and I cli...

Regular

EDIT: Spotify is working now, so this issue is closed.   I have a premium plan and I get this problem on the Desktop application (Windows 10) and on the Android application. I open the Spot...

883 Views

0 replies

1 likes

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Audible clipping/distortion only when volume normalize is turned OFF

PlanFree/PremiumCountryCanadaDeviceAcer Swift SF314-52Operating SystemWindows 10 Home v1909 My Question or IssueThere is very audible clipping distortion on some tracks when the volume normalize feature is turned off. The most obvious example is this...

Casual Listener

Plan Free/Premium Country Canada Device Acer Swift SF314-52 Operating System Windows 10 Home v1909   My Question or Issue There is very audible clipping distortion on some tracks when ...

tonio97

Casual Listener

3023 Views

2 replies

1 likes

clipping
Desktop
distortion
Windows
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Desktop overlay on when using media keys despite being off in the settings.

The desktop overlay when using the media button keys has turned itself on again (despite being off in the settings) Tried restarting the app and PC and it's still there. It's really, really annoying and it's not even showing the song name so it must ...

Newbie

The desktop overlay when using the media button keys has turned itself on again (despite being off in the settings) Tried restarting the app and PC and it's still there.   It's really, really ...

394 Views

0 replies

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Spotify Connect doesnt connect to new Denon device anymore

Dear Spotty, I've recently bought a Denon AVR-2600H, which is compatible with you. So, this worked for 1 month, but now suddenly I can't use spotify connect anymore on this device. I've checked the wifi connection from the Denon device: thats okay. I...

Visitor

Dear Spotty,   I've recently bought a Denon AVR-2600H, which is compatible with you. So, this worked for 1 month, but now suddenly I can't use spotify connect anymore on this device. I've chec...

368 Views

0 replies

1 likes

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Solved!! Can't vote/rate songs.

Hello for everyone!PlanPremium for university studentsCountryHungaryDeviceDesktop version 1.1.3.259.g8172f63a (I think...)Operating SystemWindows 10 (pro) My Question or IssueI can't vote/rate songs individually (what I like), but I see others votes ...

Casual Listener

Hello for everyone! Plan Premium for university students Country Hungary Device Desktop version 1.1.3.259.g8172f63a (I think...) Operating System Windows 10 (pro)   My Question ...

0018andrew

Casual Listener

1745 Views

2 replies

0 likes

rate
Vote
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Solved!! Can't log in: "A Firewall may be blocking Spotify"

I can't seem to log in to Spotify Desktop app anymore, I keep getting the message "A firewall may be blocking Spotify". What I've tried to solve it: 1. Reinstall Spotify2. Check firewall settings 3. Restart PC4. Checked country settings5. Disabled VP...

Casual Listener

I can't seem to log in to Spotify Desktop app anymore, I keep getting the message "A firewall may be blocking Spotify". What I've tried to solve it:   1. Reinstall Spotify 2. Check firewall s...

BobSlee

Casual Listener

4474 Views

1 replies

0 likes

firewall
Log-in
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Bug: Constant writes for creating download and user directories, cpu usage and unable to close

PlanFreeCountryUKDeviceAsus Republic of GamersOperating SystemWindows 10 My Question or IssueI'm using the windows desktop app. For the last 3 years it has taken a constant 10% of my cpu, even when idle, or the app is closed. Closing the app keeps th...

Newbie

Plan Free Country UK Device Asus Republic of Gamers Operating System Windows 10   My Question or Issue I'm using the windows desktop app. For the last 3 years it has taken a constant 1...

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BUG no Windows 10 - Músicas Pulando

PlanFree/PremiumOperating SystemWindows 10Tenho o Spotify instalado no meu PC, porém as músicas ficam pulando simultâneamente o tempo todo e sozinhas, em uma velocidade muito rápida. A interface do windows que aparece no canto superior esquerdo fica ...

Visitor

Plan Free/Premium Operating System Windows 10 Tenho o Spotify instalado no meu PC, porém as músicas ficam pulando simultâneamente o tempo todo e sozinhas, em uma velocidade muito rápida. A interf...

OneByBoo

Roadie

1652 Views

1 replies

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Finding artists

PlanFreeCountry DeviceanyOperating Systemany My Question or IssueI'm looking for albums from John Zorn. I first search via Google and that gave me several links. However if i open Spotify (desktop and Android) and i search for John Zorn i do not find...

Casual Listener

Plan Free Country   Device any Operating System any   My Question or Issue I'm looking for albums from John Zorn. I first search via Google and that gave me several links. However...

AeroZ

Composer

661 Views

3 replies

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Superuser Contribution One song always stuck in the top

Plan - PremiumCountry - Israel Device - Windows 10 My Question or IssueWhen I am sorting by date (last that added)i have one song that is in the top of the list that was added 4 years ago

Casual Listener

  Plan - Premium Country - Israel   Device - Windows 10   My Question or Issue When I am sorting by date (last that added) i have one song that is in the top of the l...

Ivan

Spotify Legend

503 Views

1 replies

0 likes

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Friends activity only shows 3 friends

Hey guys, what's up?So, my "friend activity" bar only shows 3 friends when I am actually following 7 people, and I'm pretty sure they're not on "off-line mode" 24/7. It doesn't even have the option "show more friends", it says "find friends" instead....

Newbie

Hey guys, what's up? So, my "friend activity" bar only shows 3 friends when I am actually following 7 people, and I'm pretty sure they're not on "off-line mode" 24/7. It doesn't even have the option...

melshahat

Visitor

2561 Views

2 replies

1 likes

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  • 1 likes