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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Solved!! Sportify doesnt play on desktop app

PlanPremiumCountryUSDeviceDellOperating System Windows 10 My Question or Issue After I clicked on a playlist, sportify just wont play any music. It works fine on phone but not on laptop. As you can see on the picture, it showed the singer name but no...

  • Newbie
  • Plan Premium Country US Device Dell Operating System  Windows 10   My Question or Issue  After I clicked on a playlist, sportify just wont play any music. It works fine on ph...
  • Nolm
  • Visitor
  • 9020 Views
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Can't use space when typing in playlist

Country USA Device MSI Laptop Operating SystemWindows 10 My Question or IssueI click into my playlist and try to search for a song, however every time I hit the spacebar pauses the song, as opposed to allowing me to type the next word in the song tit...

  • Newbie
  •   Country  USA   Device   MSI Laptop   Operating System Windows 10   My Question or Issue I click into my playlist and try to search for a song, however ever...
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All Spotify Playlists Empty - User fix does not work

I have seen the fixes to open notepad as admin - open "notes" and delete the spotify related strings, but I dont have any of those in my notes. Tried to reinstall 5 times. PlanPremiumCountryNA DeviceWindows 10 PC My Question or Issue: As stated

  • Casual Listener
  • I have seen the fixes to open notepad as admin - open "notes" and delete the spotify related strings, but I dont have any of those in my notes.   Tried to reinstall 5 times.    Pla...
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Desktop does not work whatsoever.

Spotify on my desktop refuses to play anything other than the playlist I created. When I search for a song it does not play, adding songs to my playlist does not actually add them, and the daily mix has gaps where songs should be. I have deleted and ...

  • Newbie
  • Spotify on my desktop refuses to play anything other than the playlist I created. When I search for a song it does not play, adding songs to my playlist does not actually add them, and the daily mix ...
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Spotamb 0.2.1 stops music

PlanPremiumCountryGermanDeviceDestop PCOperating SystemWindows 10 My Question or IssueI'm running Spotify over the Spotiamb 0.2.1. The music breaks off after a few seconds. I have already reinstalled everything, as it is described here in other posts...

  • Casual Listener
  • Plan Premium Country German Device Destop PC Operating System Windows 10   My Question or Issue I'm running Spotify over the Spotiamb 0.2.1. The music breaks off after a few seconds. I...
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Software does not open

PlanPremiumCountryBrasil Device(Notebook Acer)Operating System(Windows 10) My Question or IssueSince version 1.0.42 the software opens and closes instantly, even the uninstaller does not work.

  • Casual Listener
  • Plan Premium Country Brasil  Device ( Notebook Acer ) Operating System (Windows 10)   My Question or Issue Since version 1.0.42 the software opens and closes instantly, even the u...
  • Billy-J
  • Spotify Star
  • 165 Views
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Solved!! Playlist empty

PlanFreeCountryBelgium DeviceLaptopOperating SystemWindows 10 My Question or Issue sometimes if I want to add a song to my playlist the song does not add, I have to re-install my spotify and now when i started my spotify my playlist was empty only 2 ...

  • Newbie
  • Plan Free Country Belgium   Device Laptop Operating System Windows 10   My Question or Issue  sometimes if I want to add a song to my playlist the song does not add, I have ...
  • Bittencourt
  • Spotify Star
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  • 8901 Views
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Solved!! Songs not playing on Windows client

PlanPremium for StudentsCountryItalyDeviceDesktop computerOperating SystemWindows 10 Pro x64 My Question or IssueA few days ago I noticed that I can only play the tracks I saved from various artists. If I try to reproduce any other track the player s...

  • Music Fan
  • Plan Premium for Students Country Italy Device Desktop computer Operating System Windows 10 Pro x64   My Question or Issue A few days ago I noticed that I can only play t he tracks I s...
  • Deribbile
  • Music Fan
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Solved!! [Solved] Can't play searched music

PlanPremiumCountryCZOperating SystemWindows 10, 64-bit My Issue:dk whats the problem, I can play music from "Browse" library but if Im looking for some music through the input box most of them doesnt work. I got it on video for sure: It also pops up ...

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  • Casual Listener
  • Plan Premium Country CZ Operating System Windows 10, 64-bit   My Issue: dk whats the problem, I can play music from "Browse" library but if Im looking for some music through the input bo...
  • Lyeeroy
  • Casual Listener
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I cant play any song on spotify ,not even on spotify browser

PlanFreeCountry RomaniaDevicePcOperating SystemWindows 10 My Question or Issue I cant play any somg on spotify , when I try to play it , it dousent work ,my favorite song is not there , but on my phone I can see it and play it , but on pc I cant ,I c...

  • Newbie
  • Plan Free Country  Romania Device Pc Operating System Windows 10   My Question or Issue  I cant play any somg on spotify , when I try to play it , it dousent work ,my favorit...
  • cedricj4
  • Visitor
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Repeat One turning off with selection of new song

PlanPremium On Spotify desktop for Windows, but also for all other environments, the repeat one functionality seems odd to me. When repeat one is on and a new song is selected, the selection turns to just repeat (which just ensures that music keeps p...

  • Newbie
  • Plan Premium   On Spotify desktop for Windows, but also for all other environments, the repeat one functionality seems odd to me. When repeat one is on and a new song is selected, t...
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HELP, songs won't play on desktop app, only on phone

Premium user who has a lot of playlists. All of my songs played an hour ago and I've played them for years, but my computer just crashed and when I rebooted all the songs added to playlists on the same date through ITunes playlist import no longer pl...

  • Newbie
  • Premium user who has a lot of playlists.  All of my songs played an hour ago and I've played them for years, but my computer just crashed and when I rebooted all the songs added to playlists on ...
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Solved!! Spotify Desktop won't play songs that aren't on my playlists

PlanPremiumCountry USADeviceLenovo Y700 LaptopOperating SystemWin 10 My Question or Issue Spotify refuses to play anything that isn't on my playlists. The problem is always occuring on songs that aren't part of my playlists or current radios, and the...

  • Casual Listener
  • Plan Premium Country  USA Device Lenovo Y700 Laptop Operating System Win 10  My Question or Issue   Spotify refuses to play anything that isn't on my playlists. The problem i...
  • user-removed
  • Not applicable
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Solved!! Unable to play songs on desktop . Discover Weekly list is not working well

PlanFree/PremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueIssue (s):Some of the songs are not able to play. Screenshot below Release Radar / Discover Weekly doesn't update or has only few songs compared to what I have when I am usin...

songs_unableplay.PNG songs_unableplay.PNG
  • Casual Listener
  • Plan Free/Premium Device Desktop Operating System Windows 10   My Question or Issue Issue (s): Some of the songs are not able to play. Screenshot below   Release Radar / Di...
  • Deribbile
  • Music Fan
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Playlist Description Error

PlanPremiumCountry AustraliaDeviceiPhone 8Operating SystemWindows 8.1, Spotify: 1.1.0.237.g378f6f25 My Question or IssueI've made numerous attempts to update the description of my playlist; however, the moment I log out of my computer account or chan...

  • Newbie
  • Plan Premium Country  Australia Device iPhone 8 Operating System Windows 8.1, Spotify: 1.1.0.237.g378f6f25   My Question or Issue I've made numerous attempts to update the descrip...
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Solved!! I CAN'T PLAY ALL THE SONGS ON MY PC SPOTIFY

PlanFreeCountry Hong KongDevicePCOperating SystemWindows 10 My Question or IssueI downloaded spotify on mircosoft store, i login my account but can't play the song, all the playlist don't show songs, please help, thank you

  • Regular
  • Plan Free Country  Hong Kong Device PC Operating System Windows 10   My Question or Issue I downloaded spotify on mircosoft store, i login my account but can't play the song, all ...
  • SmallMa
  • Regular
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Solved!! EZblocker

PlanFreeCountry United StatesDeviceiPhone 7Operating SystemWindows 10 My Question or Issue Well I've been using spotify since 2016 and got EZBlocker in 2017 and It's been good and all but now I think it's broken or spotify is trying to stop people fr...

  • Newbie
  •   Plan Free Country  United States Device iPhone 7 Operating System Windows 10   My Question or Issue  Well I've been using spotify since 2016 and got EZBlocker in 2017...
  • user54871
  • Regular
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All my Music Disappeared in my playlist, and my albums are gone

All my Music Disappeared in my playlist, and my albums are gone. They still show up on my phone and other computers. But not on my main pc, is there anyway to fix this? Even the Spotfiy made playlists have no songs.

  • Casual Listener
  • All my Music Disappeared in my playlist, and my albums are gone. They still show up on my phone and other computers. But not on my main pc, is there anyway to fix this? Even the Spotfiy made playlist...
  • user-removed
  • Not applicable
  • 610 Views
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Windows 10 Program glitches and speed issues

PlanPremiumCountry United States of AmericaDeviceDigital Storm Vanquish Desktop PCOperating SystemWindows 10 Home (64 bit) My Question or Issue When will the current Spotify PC program be gutted and rebuilt cohesively?I have experienced numerous glit...

  • Newbie
  • Plan Premium Country  United States of America Device Digital Storm Vanquish Desktop PC Operating System Windows 10 Home (64 bit)   My Question or Issue  When will the curren...
  • uncajesse
  • Music Fan
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