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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150868 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138926 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11287 Views

1 replies

6 likes

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Remove the BIG annoying New Playlist button and status bar please

PlanPremiumCountryNorwayOperating SystemWindows 10 My Question or IssueSuddenly the Playlist has less space. The button "New Playlist" is not used enough to justify this size or placement. Kind regards, Geir

Casual Listener

Plan Premium Country Norway Operating System Windows 10   My Question or Issue Suddenly the Playlist has less space.  The button "New Playlist" is not used enough to justify this si...

OneByBoo

Roadie

784 Views

1 replies

1 likes

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Solved!! Playlist always play in shuffle mode

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueWith the Spotify app my playlists always play in shuffle mode even if I change the mode, it remains played randomly, I can not listen to the songs of the same album a...

Visitor

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue With the Spotify app my playlists always play in shuffle mode even if I change the mode, i...

OneByBoo

Roadie

2118 Views

7 replies

0 likes

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How do i add local songs to an album

PlanPremiumCountryswedenDevice(PC, iPhone 8+)Operating System(iOS 13, windows 10) My Question or IssueThere's an album with a couple of the songs taken out and i was wondering if i could add them back in through local files?

Visitor

  Plan Premium Country sweden Device (PC, iPhone 8+) Operating System (iOS 13, windows 10)   My Question or Issue There's an album with a couple of the songs taken out and i was ...

OneByBoo

Roadie

497 Views

1 replies

0 likes

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Cant listen Music on Desktop Client but im able on Smartphone

PlanPremium (Family)CountryGermanyDevicePC & SmartphoneOperating SystemWin 10 1903 / Android 9 My Question or IssueI can't listen to the following title via the desktop client of Spotify:Kaan, Snoop Dogg, Eleni Foureira - Sirens - Radio EditIt's gray...

Casual Listener

Plan Premium (Family) Country Germany Device PC & Smartphone Operating System Win 10 1903 / Android 9   My Question or Issue I can't listen to the following title via the desktop c...

MauriceMV

Spotify Star

483 Views

1 replies

0 likes

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Spotify cant reproduce any song on client app

PlanPremiumCountrySpain DeviceWindowsOperating SystemWindows 10 My Question or IssueI cant reproduce any song in the client app (Spotify works fine in web player or android with the same acc) When I click on "Play" the song dont start and it continua...

Newbie

Plan Premium Country Spain  Device Windows Operating System Windows 10   My Question or Issue I cant reproduce any song in the client app (Spotify works fine in web player or andr...

433 Views

0 replies

0 likes

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Spotify unable to start

PlanFreeCountrySingapore DeviceWindowsOperating SystemWindows 10 My Question or IssueSpotify blank screen. have tried uninstalling and re-installing and still it doesnt work. error

Visitor

Plan Free Country Singapore   Device Windows Operating System Windows 10   My Question or Issue Spotify blank screen. have tried uninstalling and re-installing and still it doesn...

OneByBoo

Roadie

473 Views

1 replies

0 likes

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Error Code: 4 PLEASE HELP

PlanPremiumCountryUnited StatesDeviceWindows ComputerOperating SystemWindows 10 My Question or IssueMy Spotify was working just the other day, but yesterday I tried to open it and it kept giving me the error code. I have tried all the recommended wor...

Regular

Plan Premium Country United States Device Windows Computer Operating System Windows 10   My Question or Issue My Spotify was working just the other day, but yesterday I tried to open i...

Sool__

Casual Listener

1096 Views

10 replies

0 likes

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play/pause/forward and backward buttons not working

PlanPremiumCountrycanadaDevicehp pavilion x2 10Operating Systemwindows 10 My Question or Issuerecently my play pause fast forward and rewind buttons built into my keyboard have stopped working. im not sure why they work on everything else

Casual Listener

Plan Premium Country canada Device hp pavilion x2 10 Operating System windows 10   My Question or Issue recently my play pause fast forward and rewind buttons built into my keyboard ha...

MauriceMV

Spotify Star

876 Views

1 replies

0 likes

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Solved!! Spotify Failed To Open Error (1304)

PlanPremiumCountryUSDeviceWindows 10 Installer & Windows 10 appOperating SystemWindows 10 My Question or IssueSo basically when I try to open the spotify app I get that error. No idea how I got it or what's causing it. I'm willing to try anything. Th...

Casual Listener

Plan Premium Country US Device Windows 10 Installer & Windows 10 app Operating System Windows 10   My Question or Issue So basically when I try to open the spotify app I get that e...

OneByBoo

Roadie

1372 Views

3 replies

0 likes

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[Windows] The Playlist Förfest! have the wrong songs.

The Playlist Förfest! have the wrong songs. If I click on one song, let's say Darin - Hög. It gives me a completley other song. (Wahlstedt, Vanillaz - Time to Shine)It's the same with all the other songs in that playlist. PlanPremiumCountrySwedenDevi...

Newbie

The Playlist Förfest! have the wrong songs. If I click on one song, let's say Darin - Hög. It gives me a completley other song. (Wahlstedt, Vanillaz - Time to Shine) It's the same with all the other...

595 Views

0 replies

0 likes

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Question about local file quality

So recently I bought a vinyl of Purity Ring's begin again on vinyl. The album came with a download to some high quality mp3's, which sound incredibly nice. However when I imported them through the local files section of Spotify, I noticed that the so...

Newbie

So recently I bought a vinyl of Purity Ring's begin again on vinyl. The album came with a download to some high quality mp3's, which sound incredibly nice. However when I imported them thro...

Adeviant

Visitor

4018 Views

3 replies

0 likes

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How queueing works

PlanPremiumOperating SystemWindows 10 My Question or IssueI don’t understand how queueing is supposed to work in Spotify. Suppose I want to play two albums, X and Y, in succession without my having to start Y manually after X has ended: I thought que...

Gig Goer

Plan Premium Operating System Windows 10   My Question or Issue I don’t understand how queueing is supposed to work in Spotify. Suppose I want to play two albums, X and Y, in succession wi...

DanifC

Composer

1196 Views

1 replies

2 likes

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"Don't play this song" option repeatedly disappearing from daily mixes

PlanPremiumCountryUSDeviceDeskop, AndroidOperating SystemAndroid, Windows 10 My Question or IssueIt's a daily gamble if the option to dislike Daily Mix songs is there and a couple of mine have been playing garbage that I don't want to hear. Using the...

Newbie

Plan Premium Country US Device Deskop, Android Operating System Android, Windows 10   My Question or Issue It's a daily gamble if the option to dislike Daily Mix songs is there and a c...

659 Views

0 replies

2 likes

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Solved!! Playlist Exchange not allowing Spotify Link

Hi, Spotify community - trying to submit a playlist on the Spotify playlist exchange and I get an error- I am a curator/DJ/artist just starting on Spotify. I have claimed my artist's account (dropped a couple of originals) - I try to copy/paste the p...

Casual Listener

Hi, Spotify community - trying to submit a playlist on the Spotify playlist exchange and I get an error- I am a curator/DJ/artist just starting on Spotify. I have claimed my artist's account (dropped...

DJSpoton

Casual Listener

869 Views

4 replies

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Solved!!Superuser Contribution No option to dislike songs on desktop

PlanPremiumCountryUSDevice(LG V20, Windows 10 pc) My Question or IssueWhy is there no Dislike or equivolent button on the desktop platform.... I dont want to have to take my phone out everytime i want to dislike a song. This is very anoying and im th...

Casual Listener

  Plan Premium Country US Device (LG V20, Windows 10 pc)     My Question or Issue Why is there no Dislike or equivolent button on the desktop platform.... I dont want to have...

Jaggana69

Newbie

25837 Views

34 replies

18 likes

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Solved!! Spotify won't play on desktop or web player

PlanFreeCountryuk Operating Systemwindows 10 My Question or IssueI can't get any songs to play on my personal computer except ones which I already have downloaded. I have reinstalled multiple times, cleared cache etc, disabled hardware accelleration ...

Casual Listener

Plan Free Country uk   Operating System windows 10   My Question or Issue I can't get any songs to play on my personal computer except ones which I already have downloaded. I have ...

trace_hunter

Casual Listener

2246 Views

3 replies

0 likes

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Clicking on album cover links to wrong song in playlist

PlanPremium DevicePCOperating SystemWindows 10 - 64 bit 1903 - 18362.418spotify 1.1.17.545.g74ed9ff1 My Question or IssueWhen clicking on the album cover it links to the wrong song in a playlist.See photo.

Visitor

Plan Premium   Device PC Operating System Windows 10 - 64 bit 1903 - 18362.418 spotify 1.1.17.545.g74ed9ff1   My Question or Issue When clicking on the album cover it links to the...

eltoch

Composer

543 Views

1 replies

0 likes

Windows
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Show ALL SONGS by an Artist

This problem exists in Windows 10, Premium Version. Problem: 1) Search for an artist (e.g. Ray Charles)2) There's no way to view ALL SONGS by that artist. You can however search based on album, but there's no way in Spotify (that I can see) to show a...

Casual Listener

This problem exists in Windows 10, Premium Version.   Problem:   1) Search for an artist (e.g. Ray Charles) 2) There's no way to view ALL SONGS by that artist.   You can however...

Arikabeth

Roadie

3751 Views

5 replies

3 likes

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Solved!! Can´t see spotify its invisible.

PlanFreeCountrySlovakia DeviceWindowsOperating SystemWindows 7 Ultimate My Question or IssueWhen i launch spotify the spotify turn on but i cant see the spotify, its invisible so i cant change tracks .. i just cant see (right now its black) . some ph...

Casual Listener

  Plan Free Country Slovakia   Device Windows Operating System Windows 7 Ultimate   My Question or Issue When i launch spotify the spotify turn on but i cant see the spotif...

A_Musicophile

Community Legend

3388 Views

3 replies

0 likes

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Some local files missing.

PlanPremiumCountrySpainDevicePCOperating SystemWindows 7 My Question or Issue My spotify don't load some local files. I add all in settings, and they are mp3 files. (Sorry for my english.)

Casual Listener

Plan Premium Country Spain Device PC Operating System Windows 7   My Question or Issue   My spotify don't load some local files. I add all in settings, and they are mp3 files.&nb...

337 Views

0 replies

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  • 337 Views
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