Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't play Local Files/Windows Error

Can't play Local Files/Windows Error

Plan

Premium

Country

Chile

 

Device

HP 250 G6 Notebook PC

Operating System

Windows 10

 

My Question or Issue

So, as the title says, I can't play Local Files from my computer: I can see them on the Local Files Tab, I can add them to a playlist, I can listen to them on my phone, but not on my actual PC.

 

As soon as I select the song and click the play button, Spotify shows the 'Spotify can't play this right now. If you have the file on your computer you can import it' message at the top, and then a few Windows errors start to appear, being part of the 0xc000012f error, with the files mfsrcsnk.dll and MSFlacDecoder.dll involved. I already tried reinstalling Spotify on the machine, and I supposedly fixed the Windows error with some solutions that I saw online, so I don't really know how to fix this now.

 

errorspotify2.png
errorspotify1.png
errorspotify3.png
Reply
0 Replies

Suggested posts