Plan
Premium
Country
Malaysia
Device
Samsung S10e
Operating System
Android 10
My Question or Issue
It's been happening for quite a few weeks now, almost every single time I open my Spotify on my phone especially around 1300 to 1800 (GMT+8) I always saw songs playing on some Web Browser (Mozilla or Chrome)on my account; Furthermore, the songs that been played is some weird acoustic, background song type of music. Then I realize that I have my account not logged out on my laptop browser, so I changed my password and logged out of everything, hopefully it helped. But this issue is still repeating, I felt creepy initially, now I just felt annoyed. I think it's like a bot or something playing it on repeat for listening count? Don't know if this make sense since I saw some post about people creating bot or fake account to boost their listening count,I dont know... Please Help.
Hello @been98,
Thank you for reaching out here in the Community!
If you see suspicious activity on your account, make sure to follow all the steps provided in this support article.
Take a look at this article as well on how to protect your Spotify account.
I hope it helps!
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