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Random weird playlist appeared on my account and obstruct with my play time

Random weird playlist appeared on my account and obstruct with my play time

been98

 

Plan

Premium

Country

Malaysia

Device

Samsung S10e

Operating System

Android 10

 

My Question or Issue

It's been happening for quite a few weeks now, almost every single time I open my Spotify on my phone especially around 1300 to 1800 (GMT+8) I always saw songs playing on some Web Browser (Mozilla or Chrome)on my account; Furthermore, the songs that been played is some weird acoustic, background song type of music. Then I realize that I have my account not logged out on my laptop browser, so I changed my password and logged out of everything, hopefully it helped. But this issue is still repeating, I felt creepy initially, now I just felt annoyed. I think it's like a bot or something playing it on repeat for listening count? Don't know if this make sense since I saw some post about people creating bot or fake account to boost their listening count,I dont know... Please Help.

WhatsApp Image 2020-04-23 at 14.26.27.jpg
WhatsApp Image 2020-04-23 at 14.26.38.jpg
Reply
1 Reply

Emilia_8

Hello @been98

 

Thank you for reaching out here in the Community!

If you see suspicious activity on your account, make sure to follow all the steps provided in this support article

 

Take a look at this article as well on how to protect your Spotify account. 

 

I hope it helps!

Emilia_8Spotify Star
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