Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
14255 Views
111 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1990 Views
15 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4972 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hi, I would really like an answer please from a human... I have a Premium account with 1 extra person as a member, when I use my main login I get a watered down version that does not include.. Discovered on Fans Also Like More info links Play Counts ...
Hi, I would really like an answer please from a human... I have a Premium account with 1 extra person as a member, when I use my main login I get a watered down version that does not i...
1012 Views
0 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountrySlovakiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10) My Question or I...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Slovakia Device (iPhone 8, Samsung Galax...
Roadie
999 Views
2 replies
0 likes
PlanPremium CountryBrazil DeviceDesktop Windows Operating SystemWindows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the whole software will basically freeze. When I open the Task Manager, I see four or five instance...
Plan Premium Country Brazil Device Desktop Windows Operating System Windows 7 So, a couple days ago my Spotify stopped playing tracks. I'll press play and the ...
Gig Goer
5398 Views
4 replies
2 likes
I had Spotify Premium installed and working fine on my desktop computeruntil last Thursday when it crashed. I took the machine into my usual tech and he fixed it *but* Spotify isn't working now. It said the path wasn't valid. So after a bit of diffic...
I had Spotify Premium installed and working fine on my desktop computeruntil last Thursday when it crashed. I took the machine into my usual tech and he fixed it *but* Spotify isn't working now. It s...
Regular
749 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI connected to the US via VPN for privacy reasons, but I am from the US and my account is linked to the US. I have never signed in from another country, VPN or not....
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I connected to the US via VPN for privacy reasons, but I am from the US and my account i...
965 Views
0 replies
0 likes
When I use Spotify on a Windows machine, the two actions I use heavily are:1. FF, Pause, Play, Go back 12. Add track to playlist.Since I usually have 3394723 windows open, I don't want to constantly call upon the minimized app to appear top-most and ...
When I use Spotify on a Windows machine, the two actions I use heavily are: 1. FF, Pause, Play, Go back 1 2. Add track to playlist. Since I usually have 3394723 windows open, I don't want to c...
4283 Views
0 replies
1 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHow do I disable auto-update on desktop? I've been seeing the A/B testing update they're rolling out and if I get it, I'm going to quit using Spotify and switch to another se...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue How do I disable auto-update on desktop? I've been seeing the A/B testing update they're rolling o...
1777 Views
0 replies
1 likes
PlanPremiumCountryHong Kong DevicePCOperating SystemWindows 10 My Question or IssueMy Spotify doesn't show anything when I open it.
Plan Premium Country Hong Kong Device PC Operating System Windows 10 My Question or Issue My Spotify doesn't show anything when I open it.
Regular
2806 Views
9 replies
0 likes
I have been seeking help on this previously and have tried all the recommended solutions. I am being pushed ever closer to dumping Spotify. Too many problems and it's just not worth it. I really don't want to, but I am just so p***ed off. God forbid ...
I have been seeking help on this previously and have tried all the recommended solutions. I am being pushed ever closer to dumping Spotify. Too many problems and it's just not worth it. I really don'...
Community Legend
1102 Views
3 replies
0 likes
PlanFree/PremiumCountry U.S. DeviceGalaxyOperating SystemAll devices My Question or IssueI usually navigate to my sister's profile on Spotify via the search bar by typing in her name as it's faster than going through 3 different menus to find it. Tod...
Plan Free/Premium Country U.S. Device Galaxy Operating System All devices My Question or Issue I usually navigate to my sister's profile on Spotify via the search bar by typ...
Music Fan
1345 Views
1 replies
0 likes
Hello , I 'd like to know , does my playlist songs get recommended to my friends ? and if yes , if I make my playlist secret will songs from it still get recommended to my friends ? (there are some bands wich have no more than 500 listeners and after...
Hello , I 'd like to know , does my playlist songs get recommended to my friends ? and if yes , if I make my playlist secret will songs from it still get recommended to my friends ?  ...
Community Legend
2865 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevicelaptopOperating System Windows 10 My Question or IssueOn the desktop app I can't edit anything. I can't edit my profile pic, name, playlist cover, or absolutely anything. I have restarted my laptop and reinstalled the...
Plan Premium Country Australia Device laptop Operating System Windows 10 My Question or Issue On the desktop app I can't edit anything. I can't edit my profile pic, name, playl...
Spotify Legend
831 Views
1 replies
0 likes
PlanFree/PremiumCountryMexicoDeviceHP laptopOperating SystemWindows 10 My Question or IssueStarting Monday May 11 2020 and new version updated it is missing1) multiple select of tracks to eaither add to or delete from a playlist2) if I add a repeated...
Plan Free/Premium Country Mexico Device HP laptop Operating System Windows 10 My Question or Issue Starting Monday May 11 2020 and new version updated it is missing 1) multiple sele...
Community Legend
552 Views
1 replies
0 likes
PlanFreeCountryFranceDeviceAcer Aspire 5 A515-51-56VNOperating SystemWindows 10My Question or IssueFor about a month, Spotify isn't working on my Windows 10 laptop.Playlists are all empty, songs dont play at all, like if there was any music on Spotif...
Plan Free Country France Device Acer Aspire 5 A515-51-56VN Operating System Windows 10 My Question or Issue For about a month, Spotify isn't working on my Windows 10 laptop. Playlists are a...
Regular
2189 Views
11 replies
0 likes
Hi, I would like to point out the following bug in the Windows desktop app. PlanPremiumCountryBelgiumDeviceDell Latitude 5580Operating SystemWindows 10 Enterprise My Question or IssueI just noticed playlists cannot be deleted in the Windows desktop a...
Hi, I would like to point out the following bug in the Windows desktop app. Plan Premium Country Belgium Device Dell Latitude 5580 Operating System Windows 10 Enterprise &nb...
Spotify Legend
677 Views
1 replies
0 likes
PlanPremiumCountryTaiwanDeviceDesktopOperating SystemWindows 10 My Question or IssueHi, my Spotify shows a very strange way after login like this.Any suggestments? please, this really bothers me.
Plan Premium Country Taiwan Device Desktop Operating System Windows 10 My Question or Issue Hi, my Spotify shows a very strange way after login like this. Any suggestments? plea...
Spotify Legend
749 Views
3 replies
0 likes
Plan: PremiumCountry: UKDevice: Surface / AndroidOperating System: (Windows 10) Please can anyone answer me this?When I choose a play list and right click, Add to Queue, the list content is added immediately to the Next in Queue section rather than t...
Plan: Premium Country: UK Device: Surface / Android Operating System: (Windows 10) Please can anyone answer me this? When I choose a play list and right click, Add to...
Visitor
1485 Views
1 replies
4 likes
PlanPremiumCountryswedenDevicedesktop Operating SystemWindows 10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it." When i try to play a song "Spotify can't play this right now. If you ha...
Plan Premium Country sweden Device desktop Operating System Windows 10 My Question or Issue "Spotify can't play this right now. If you have the file on your computer you can im...
Visitor
524 Views
1 replies
1 likes
The instructions for connecting/syncing local files seem super simple, but on my wife's Windows 10 desktop "Local Files" doesn't even show up in the Settings menu (see pics). I created our family account and if I go to the desktop app on my Windows 1...
The instructions for connecting/syncing local files seem super simple, but on my wife's Windows 10 desktop "Local Files" doesn't even show up in the Settings menu (see pics). I created our family acc...
Visitor
1013 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDevicePCOperating SystemWindowsMy Question or IssueConstructive criticism. Posted under problem/issue as I can't sort nor filter in my playlists anymore.I don't understand why we have lost so many features with this new upd...
Plan Premium Country Australia Device PC Operating System Windows My Question or Issue Constructive criticism. Posted under problem/issue as I can't sort nor filter in my playlists anymore. ...
Spotify
1163 Views
3 replies
8 likes
