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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83422 Views

40 replies

68 likes

  • 83422 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790990 Views

503 replies

64 likes

  • 790990 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22733 Views

24 replies

7 likes

  • 22733 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3022 Views

0 replies

4 likes

  • 3022 Views
  • 0 replies
  • 4 likes

Queue disappears after restarting PC

PlanPremiumOperating SystemWindows 10 My Question or IssueWhenever I play an album and restart my PC, the entire queue disappears and the last song I played remains. THe only thing left in the queue are 2 blank songs with a length of NaaN, no artist,...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue Whenever I play an album and restart my PC, the entire queue disappears and the last song I played remains. THe only thing l...

Mr_boombaw

Casual Listener

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
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Black box blocks part of screen (win10 firefox web player)

PlanFreeCountry DeviceLenovo ideapadOperating SystemWindows 10, Firefox My Question or IssueThis is my screen (see attachment). Been like this for a year now, already posted about this. No add-ons or anything activated. Deleting the HTML

gets rid of
...

Casual Listener

  Plan Free Country   Device Lenovo ideapad Operating System Windows 10, Firefox   My Question or Issue This is my screen (see attachment). Been like this for a year now, al...

500 Views

0 replies

0 likes

  • 500 Views
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Solved!! My account was hacked, and now I can't download music.

PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) These devices aren't mine, the only devices I have on my account are my Windows 10 PC and my Samsung Galaxy S10e. All of the ones shown are from whoever hac...

Visitor

Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) These devices aren't mine, the only devices I have on my account are my Windows 10 PC and my Sa...

OneByBoo

Roadie

851 Views

1 replies

0 likes

Won't download music
  • 851 Views
  • 1 replies
  • 0 likes

Random weird playlist appeared on my account and obstruct with my play time

PlanPremiumCountryMalaysiaDeviceSamsung S10eOperating SystemAndroid 10 My Question or IssueIt's been happening for quite a few weeks now, almost every single time I open my Spotify on my phone especially around 1300 to 1800 (GMT+8) I always saw songs...

Visitor

  Plan Premium Country Malaysia Device Samsung S10e Operating System Android 10   My Question or Issue It's been happening for quite a few weeks now, almost every single time I o...

Emilia_8

Community Legend

855 Views

1 replies

0 likes

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  • 1 replies
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Can't play Local Files/Windows Error

PlanPremiumCountryChile DeviceHP 250 G6 Notebook PCOperating SystemWindows 10 My Question or IssueSo, as the title says, I can't play Local Files from my computer: I can see them on the Local Files Tab, I can add them to a playlist, I can listen to t...

Visitor

Plan Premium Country Chile   Device HP 250 G6 Notebook PC Operating System Windows 10   My Question or Issue So, as the title says, I can't play Local Files from my computer: I c...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
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EQ on Desktop

Lets face it: an integral part of listening to music is adjusting the equalizer. The mobile app has an equalizer, and it is about time the desktop version has an equalizer too. Even if it doesn't come with presets, it should be customize-able for the...

Newbie

Lets face it: an integral part of listening to music is adjusting the equalizer. The mobile app has an equalizer, and it is about time the desktop version has an equalizer too. Even if it doesn't com...

925 Views

0 replies

5 likes

Desktop
eq
Equalizer
  • 925 Views
  • 0 replies
  • 5 likes

Songs being skipped Rapidly

PlanPremiumCountryUSADevicePC and iPhone XOperating SystemWindows 10 iOS 13.4.1 My Question or IssueWhen spotify opens up on my PC songs start to skip rapidly for no reason and I'm not able to skip songs myself. I have Signed out of all devices, Unin...

Casual Listener

  Plan Premium Country USA Device PC and iPhone X Operating System Windows 10 iOS 13.4.1   My Question or Issue When spotify opens up on my PC songs start to skip rapidly for no ...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Spotify PC no reproduce ninguna cancion

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueTengo spotify en PC desde hace años y hoy ha dejado de reproducir todas las canciones, en las playlist o radio, cuando le doy a reproducir una canción, empieza a pasar de una e...

Casual Listener

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Tengo spotify en PC desde hace años y hoy ha dejado de reproducir todas las canciones, en las p...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

No longer able to stream to Musicast speakers "Can't play this right now"

PlanPremiumCountryAustraliaDeviceWindows + iPhoneOperating SystemWindows 10 and iOS 13.4.1 My Question or IssueSpotify seems to have lost its ability to stream to the Musicast devices I have which has been working fine for a couple of years now. Ther...

Visitor

  Plan Premium Country Australia Device Windows + iPhone Operating System Windows 10 and iOS 13.4.1   My Question or Issue Spotify seems to have lost its ability to stream to the...

393 Views

0 replies

0 likes

Musicast
Yamaha
  • 393 Views
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Superuser Contribution Windows Desktop player always starts my Liked songs from recently added regardless of sort order

Plan: PremiumCountry: USADevice: desktop computerOperating System: Windows 7/10 My Question or IssueI have more than 1000 songs in my Liked list. I can sort the list by tittle, artist, album, time added and duration. Desktop player keeps playing song...

Newbie

Plan: Premium Country: USA Device: desktop computer Operating System: Windows 7/10  My Question or Issue I have more than 1000 songs in my Liked list. I can sort the list by tittle, ar...

Elena

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution problem with ads on spotify web player

PlanFreeCountryEurope Device(Laptop)Operating System(Windows 10) My Question or IssueHello, I have a problem with spotify web player..I'm a FREE user and i'm using a laptop windows 10...I have tried every available browser (chrome,mozilla,opera,drago...

Regular

Plan Free Country Europe   Device (Laptop) Operating System (Windows 10)   My Question or Issue Hello,   I have a problem with spotify web player..I'm a FREE user and...

verygoodnews201

Regular

4853 Views

7 replies

1 likes

banner
free account
  • 4853 Views
  • 7 replies
  • 1 likes

WIndows desktop app gets stuck: won't play complete song, won't change songs

PlanPremiumCountryUSADeviceDell workstation, dual Xeon E5-2663, 2.8 GHz, 64 GB RAM, 1.5 TB free disk spaceOperating SystemWindows 10 Pro My Question or IssueI can use the spotify android app on my phone and spotify web player on my desktop computer (...

Regular

Plan Premium Country USA Device Dell workstation, dual Xeon E5-2663, 2.8 GHz, 64 GB RAM, 1.5 TB free disk space Operating System Windows 10 Pro   My Question or Issue I can use the...

780 Views

0 replies

3 likes

  • 780 Views
  • 0 replies
  • 3 likes

'Hide this song' is not consistent with the IOS smartphone version

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhy is 'Hide this song' not consistent with the IOS smartphone version, e.g. on Iphone > 'Your Library' > 'Albums' tab > any song > '...' icon gives the option to 'Hid...

Music Fan

Plan Premium Country UK Device Desktop PC Operating System Windows 10   My Question or Issue Why is 'Hide this song' not consistent with the IOS smartphone version, e.g. on Iphone >...

377 Views

0 replies

2 likes

  • 377 Views
  • 0 replies
  • 2 likes

Superuser Contribution Playlists not syncing across multiple devices

PlanPremiumCountryUSADevice2 Windows PCs, iPhone8Operating SystemWindows 10, iOS13 My Question or IssueI use Spotify on two Windows 10 PCs and iPhone. All the 40+ playlists Ive created in the past 7+ years are visible on all devices. My main personal...

Newbie

Plan Premium Country USA Device 2 Windows PCs, iPhone8 Operating System Windows 10, iOS13   My Question or Issue I use Spotify on two Windows 10 PCs and iPhone.  All the 40+ playl...

Xenia

Moderator

3109 Views

1 replies

0 likes

  • 3109 Views
  • 1 replies
  • 0 likes

Unable to play music due to ads not playing

I use the windows 10 desktop app and recently whenever I get an ad (I use the free version) the ad will NOT play, this means that in order to resume my music I have to completely restart Spotify to continue playing my music. The ad timer displays 0:0...

Newbie

I use the windows 10 desktop app and recently whenever I get an ad (I use the free version) the ad will NOT play, this means that in order to resume my music I have to completely restart Spotify to c...

RTWBart

Visitor

3534 Views

2 replies

0 likes

  • 3534 Views
  • 2 replies
  • 0 likes

Playlist mudando sozinha

PlanFree/PremiumCountryBRAZILDeviceNotebook WIN10 Operating SystemWindowsMy Question or IssueOlá,Preciso de ajuda a respeito da reprodução de playlists. Diversas vezes, quando estou ouvindo qualquer playlist salva, ela muda para uma playlist que não ...

Visitor

Plan Free/Premium Country BRAZIL Device Notebook WIN10  Operating System Windows My Question or Issue Olá, Preciso de ajuda a respeito da reprodução de playlists. Diversas vezes, quand...

OneByBoo

Roadie

2987 Views

1 replies

0 likes

  • 2987 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I prevent a playlist from auto playing when clicking it

I don't know if it's a new 'feature' or bug, but when I click a playlist it automatically starts playing from start, even if another playlist is already playing. How can I prevent this?

Casual Listener

I don't know if it's a new 'feature' or bug, but when I click a playlist it automatically starts playing from start, even if another playlist is already playing. How can I prevent this?  

esault05

Regular

912 Views

5 replies

1 likes

  • 912 Views
  • 5 replies
  • 1 likes

Superuser Contribution [BUG] Dot menu overlays other windows

DeviceWindow 10 PC in the Spotify Application My Question or IssueThe little 3-dot menu in the top left of the Spotify app (contains File, Edit, View, Playback, Help) will persist over other windows, see picture. When it does this, the menu can still...

Visitor

Device Window 10 PC in the Spotify Application   My Question or Issue The little 3-dot menu in the top left of the Spotify app (contains File, Edit, View, Playback, Help) will persist over o...

Elena

Moderator

656 Views

1 replies

0 likes

bug
  • 656 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Profile name

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueHow to change this to display my exact username because I find it's very annoying , or is this a feature I have to live with as a Premium user ?

Casual Listener

  Plan Premium Device PC Operating System Windows 10   My Question or Issue How to change this to display my exact username because I find it's very annoying , or is this a featu...

Mario

Spotify Legend

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

When selecting a song or playlist the music will skip repeatedly

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueEvery time I click a song the song skips repeatedly. For example, in a playlist each song will be listed for less than a second before moving to the next one. Yes, I've resta...

Casual Listener

  Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Every time I click a song the song skips repeatedly. For example, in a playlist each song ...

TaTHEj

Composer

1072 Views

6 replies

0 likes

  • 1072 Views
  • 6 replies
  • 0 likes