Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39202 Views
75 replies
26 likes

39202 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67282 Views
265 replies
21 likes

67282 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4701 Views
1 replies
6 likes

4701 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144684 Views
0 replies
26 likes
Mac
Windows

144684 Views
0 replies
26 likes

Superuser Contribution Can't Play Music In 2 Locations On My Echo Dot

I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I start mine it kicks her off. Is there a way we can...

robtjack2782
Visitor
I have a Echo Dot (3rd Gen) at work and at home. I have noticed the last few days while my wife has been at home she has been trying to listen to music and it will turn off my Dot and likewise when I...
2019-12-23 9:39:09 PM
2020-01-09 9:16:27 AM
Peter
Spotify Legend
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Spotify will not play on desktop computer

PlanPremiumCountryUSDeviceDell PCOperating SystemWindows 10 My Question or IssueI am unable to play music in the spotify app or the web player. It works fine on my android phone. I press play and nothing happens. I have tried restarting with the same...

hudsongk
Newbie
Plan Premium Country US Device Dell PC Operating System Windows 10 My Question or Issue I am unable to play music in the spotify app or the web player. It works fine on my an...
2020-01-08 3:52:09 PM
2020-01-09 7:19:05 AM
OneByBoo
Roadie
488 Views
1 replies
0 likes

488 Views
1 replies
0 likes

Superuser Contribution Spotify Won't Change Profile Picture

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueI have been trying to change my profile picture on Spotify and it will not change or update. When I "change" my profile picture it shows the image at first, but then imme...

cyberkittay
Visitor
Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue I have been trying to change my profile picture on Spotify and it will not change or update. W...
2019-12-16 8:14:18 AM
2020-01-09 6:11:14 AM
playlistsunite
Regular
610 Views
2 replies
0 likes
Desktop
profile picture
Windows 10

610 Views
2 replies
0 likes

Solved!!Superuser Contribution Profile Picture

Hello. I was have been trying to change my profile pictue on my spotify account but it refuses to change. It goes back to spotify's standard one. Why is that and how can I fix it?PlanPremium DevicePC, Windows

LordMenace
Regular
Hello. I was have been trying to change my profile pictue on my spotify account but it refuses to change. It goes back to spotify's standard one. Why is that and how can I fix it? Plan Premium &nb...
2019-12-18 3:06:31 PM
2020-01-09 6:09:35 AM
playlistsunite
Regular
655 Views
2 replies
0 likes

655 Views
2 replies
0 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryBelgium DeviceHP PavilionOperating SystemWindows 10 My Question or IssueMy Spotify all of the sudden refuses to play anything. it doesn't play any song, podcasts, downloaded songs, local files, nothing. It cycles through a few songs...

rocktailer
Casual Listener
Plan Premium Country Belgium Device HP Pavilion Operating System Windows 10 My Question or Issue My Spotify all of the sudden refuses to play anything. it doesn't play any so...
2020-01-07 8:41:09 PM
2020-01-08 9:09:02 PM
rocktailer
Casual Listener
1615 Views
6 replies
0 likes

1615 Views
6 replies
0 likes

Local Files

PlanPremiumCountryUnited KingdomDeviceHuawei P20 Pro CLT-L09Operating SystemAndroid 9 My Question or IssueSo essentially, I have tried to get local files on my phone. It used to work perfectly fine, around 400 songs, they all imported and I could add...

Danieltorim
Visitor
Plan Premium Country United Kingdom Device Huawei P20 Pro CLT-L09 Operating System Android 9 My Question or Issue So essentially, I have tried to get local files on my phone. It used...
2020-01-08 8:16:10 PM
411 Views
0 replies
0 likes
local files sync mobile phone

411 Views
0 replies
0 likes

Playlist Desynchronization

PlanPremiumCountryNetherlandsDeviceDesktop PC // Macbook Pro, Samsung Galaxy A70Operating SystemWindows 10 My Question or IssueMy playlist, which is currently about 1500 songs long, is desynched. This is only on my desktop PC. It's only 1 song behind...

WessTheMess
Casual Listener
Plan Premium Country Netherlands Device Desktop PC // Macbook Pro, Samsung Galaxy A70 Operating System Windows 10 My Question or Issue My playlist, which is currently about 1500 song...
2020-01-08 7:40:59 PM
424 Views
0 replies
0 likes
Playlist Stats

424 Views
0 replies
0 likes

Superuser Contribution Can't Uninstall Spotify Windows 10

I can't bare this shitty app on windows I can't even uninstall it via the settings, after I uninstall it pops back up. And yes its the shitty windows store version for some reason even tho I downloaded it from their website.

Gvladik
Casual Listener
I can't bare this shitty app on windows I can't even uninstall it via the settings, after I uninstall it pops back up. And yes its the shitty windows store version for some reason even tho I download...
2019-12-21 1:13:57 PM
2020-01-08 7:18:24 PM
Gvladik
Casual Listener
7936 Views
2 replies
1 likes

7936 Views
2 replies
1 likes

Superuser Contribution My music don't play, windows 7

PlanPremiumCountryBrazilOperating SystemWindows 7My Question or IssueMy Spotify does not work AT ALL, it doesnt even play the song, I already tried reinstall but nothing works, what can I do?

RereNascimento
Newbie
Plan Premium Country Brazil Operating System Windows 7 My Question or Issue My Spotify does not work AT ALL, it doesnt even play the song, I already tried reinstall but nothing works, what can...
2019-12-23 11:24:01 PM
2020-01-08 4:25:26 PM
Peter
Spotify Legend
1063 Views
3 replies
5 likes

1063 Views
3 replies
5 likes

Superuser Contribution after update desktop app for windows 7 DOES NOT WORK AT ALL

PlanPREMIUMCountryBRAZILDeviceDESKTOP COMPUTER Operating SystemWINDOWS7 My Question or IssueAfter update desktop app for Windows 7 the software does not work at all - completely out of order / MALFUNCTION. I tried to reinstall the desktop app softwar...

lamigli
Visitor
Plan PREMIUM Country BRAZIL Device DESKTOP COMPUTER Operating System WINDOWS7 My Question or Issue After update desktop app for Windows 7 the software does not work a...
2019-12-20 7:06:18 PM
2020-01-08 4:22:30 PM
Peter
Spotify Legend
1005 Views
5 replies
1 likes
app desktop
UPDATE MALFUNCTION
Windows 7

1005 Views
5 replies
1 likes

Solved!!Superuser Contribution "Back" button (mouse shortcut) no longer works on desktop version

Up until recently I could use the back button from my mouse to go one page back in the Spotify desktop program, just like I can go one page back in my internet browser. This has stopped working for 1-2 weeks now.

jarjarblinks
Music Fan
Up until recently I could use the back button from my mouse to go one page back in the Spotify desktop program, just like I can go one page back in my internet browser. This has stopped working for 1...
2019-12-23 8:11:18 PM
2020-01-08 3:53:02 PM
Peter
Spotify Legend
877 Views
1 replies
8 likes

877 Views
1 replies
8 likes

Superuser Contribution Shuffle is still useless

After all this years, the shuffle function is still not working properly.Does this look like a good playlist?First Screenshot is with four artists. It doesn't matter how often i hit the shuffle button, the result is always the same. The same two arti...

zersetzung
Regular
After all this years, the shuffle function is still not working properly. Does this look like a good playlist? First Screenshot is with four artists. It doesn't matter how often i hit the shuff...
2019-12-23 11:56:26 AM
2020-01-08 3:43:05 PM
Peter
Spotify Legend
312 Views
1 replies
0 likes

312 Views
1 replies
0 likes

Superuser Contribution I can't play song except from recent search

PlanFreeCountryIndonesiaDevice(PC)Operating System(Windows 8.1) My Question or IssueI can't play song except from recent search

The_reds
Visitor
Plan Free Country Indonesia Device (PC) Operating System (Windows 8.1) My Question or Issue I can't play song except from recent search
2019-12-22 5:38:25 PM
2020-01-08 3:38:53 PM
Peter
Spotify Legend
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

Superuser Contribution Spotify Not Active on this device

PlanPremiumCountry UK DeviceWindows 10, Samsung S9, Alexa devicesOperating SystemWindows 10, plus android and Alexa My Question or IssueThis applies to all my platforms (i.e. Windows/Android/Alexa The last few days, all of my devices are greyed out s...

coldbobt
Music Fan
Plan Premium Country UK Device Windows 10, Samsung S9, Alexa devices Operating System Windows 10, plus android and Alexa My Question or Issue This applies to all my platforms ...
2019-12-22 2:01:09 PM
2020-01-08 3:33:47 PM
Peter
Spotify Legend
1075 Views
1 replies
0 likes

1075 Views
1 replies
0 likes

Superuser Contribution Not displaying "Listening to " on Discord when using desktop app

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI linked my discord to my Spotify and I can get the "Listening to " status to appear when using the web player, but using the desktop app the status does not appear...

Technotron
Newbie
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I linked my discord to my Spotify and I can get the "Listening to " status to appear whe...
2019-12-21 10:03:51 PM
2020-01-08 2:08:16 PM
Peter
Spotify Legend
799 Views
1 replies
0 likes

799 Views
1 replies
0 likes

Superuser Contribution Error while embedding song from spotify on my website

CountryUnited statesDeviceLenovo s510pOperating SystemWindows 10 My Question or IssueHi, I'm trying to embed the song from spotify to my this site's page. But I'm continously getting the error "Your post has been changed because invalid HTML was foun...

jwren2
Visitor
Country United states Device Lenovo s510p Operating System Windows 10 My Question or Issue Hi, I'm trying to embed the song from spotify to my this site's page. But I'm continously get...
2019-12-21 3:15:21 PM
2020-01-08 2:00:10 PM
Peter
Spotify Legend
372 Views
1 replies
0 likes

372 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify opening on startup

I'm on version 1.1.21.1654.g282a2807, on Windows 10.Despite turning off the option to 'Open Spotify automatically when I log into the computer', it still loads. How do I stop this?

countyfan52
Casual Listener
I'm on version 1.1.21.1654.g282a2807, on Windows 10. Despite turning off the option to 'Open Spotify automatically when I log into the computer', it still loads. How do I stop this?
2019-12-16 10:21:39 PM
2020-01-08 1:57:04 PM
Peter
Spotify Legend
637 Views
3 replies
0 likes

637 Views
3 replies
0 likes

Solved!!Superuser Contribution When is a Spotify light theme coming?

PlanPremiumCountryAustraliaOperating SystemWindows 10My Question or IssueI see in the Spotify community over the years that a lot of people have requested the ability to choose a light theme for Spotify. I was wondering if Spotify has been listening ...

musicalhaggis
Music Fan
Plan Premium Country Australia Operating System Windows 10 My Question or Issue I see in the Spotify community over the years that a lot of people have requested the ability to choose a light ...
2019-04-25 1:35:07 PM
2020-01-08 1:52:54 PM
Peter
Spotify Legend
81767 Views
5 replies
99 likes

81767 Views
5 replies
99 likes

Solved!!Superuser Contribution I can’t open spotify app on windows 10

Operating SystemWindows 10 My Question or IssueI can’t open spotify app, i tried uninstall and reinstall but it still doesn’t work . Sorry for my bad english.

NTHDM
Casual Listener
Operating System Windows 10 My Question or Issue I can’t open spotify app, i tried uninstall and reinstall but it still doesn’t work . Sorry for my bad english.
2020-01-07 3:15:29 PM
2020-01-08 1:29:38 PM
Mario
Spotify Legend
2696 Views
3 replies
0 likes

2696 Views
3 replies
0 likes

Problem - spotify "shuts down" on sound system but not on laptop.

I need help with the following situation: I attach my laptop (playing spotify) to my sound system.The sound comes out beautifully.THEN, after about 10 minutes, the sound system no longer plays spotify.Spotify continues to play on the laptop, but oh s...

roselieberman
Casual Listener
I need help with the following situation: I attach my laptop (playing spotify) to my sound system. The sound comes out beautifully. THEN, after about 10 minutes, the sound system no longer p...
2020-01-06 6:12:18 PM
2020-01-08 1:25:57 PM
Sebasty
Community Legend
492 Views
3 replies
0 likes

492 Views
3 replies
0 likes

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