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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84522 Views

40 replies

68 likes

  • 84522 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800687 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25115 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3131 Views

0 replies

4 likes

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Humming is...not fun anymore

PlanPremiumCountryCanadaDeviceWindows (App and Web), AndroidOperating SystemAndroid Oreo, Windows 10, Ubuntu 20.04 My Question or IssueHi everyone, I wonder if someone can help me. I don't why but I'm the only one in my friends group that the lyrics ...

Regular

  Plan Premium Country Canada Device Windows (App and Web), Android Operating System Android Oreo, Windows 10, Ubuntu 20.04   My Question or Issue Hi everyone,   I wo...

523 Views

0 replies

2 likes

  • 523 Views
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Can't fix "Error code 4" no matter what I try

PlanPremiumDevicePC (connected to LAN)Operating SystemWindows 10 My Question or Issue Hello Spotify community, This is the second or third time I am returning to the forum with this issue.My Spotify keeps giving me the famous "No internet connection ...

Regular

Plan Premium Device PC (connected to LAN) Operating System Windows 10   My Question or Issue   Hello Spotify community,   This is the second or third time I am returning to ...

OneByBoo

Roadie

1069 Views

2 replies

1 likes

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Windows 10 app won't update the recently played artists at all.

Windows 10 app (version 1.1.31.703.g256add22) hasn't updated the front-page where it's supposed to show recently listened at all lately (gone actually for many months, I think this started late last year).First of all, whenever I used my iPhone or iP...

Roadie

Windows 10 app (version 1.1.31.703.g256add22) hasn't updated the front-page where it's supposed to show recently listened at all lately (gone actually for many months, I think this started late last ...

Samppa3

Roadie

1022 Views

5 replies

2 likes

  • 1022 Views
  • 5 replies
  • 2 likes

Spotify Desktop app won't play when music is connected to bluetooth devices

PlanFree/PremiumCountryGermanyDeviceLenovo Yoga Operating SystemWindows 10 My Question or IssueWhen my airpods pro are connected to my Lenovo Yoga 310 running on windows 10 the music on my spotify desktop app will play but without playing the song, m...

Newbie

Plan Free/Premium Country Germany Device Lenovo Yoga  Operating System Windows 10   My Question or Issue When my airpods pro are connected to my Lenovo Yoga 310 running on windows...

403 Views

0 replies

1 likes

  • 403 Views
  • 0 replies
  • 1 likes

Superuser Contribution 'Spotify can't play this right now. If you have the file on your computer you can import it.' Error

So I know a lot of people have encountered this error before and I have checked all the possible solutions online. I hope someone can provide me a new solution that I haven't tried. I really love those songs, they are important to me (actually evey s...

Casual Listener

So I know a lot of people have encountered this error before and I have checked all the possible solutions online. I hope someone can provide me a new solution that I haven't tried. I really love tho...

Elena

Moderator

1467 Views

5 replies

0 likes

Desktop
Mobile use
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Solved!! Drag songs to sort in own list

PremiumCountryArgentinaDevicewindows 10 My Question or Issuei can t drag songs to order them in my own created list, but in other list that it s mine i can, i don t know why with 1 can do it and with the other not. In both i can arrenge by theme or a...

Casual Listener

Premium Country Argentina Device windows 10     My Question or Issue i can t drag songs to order them in my own created list, but in other list that it s mine i can, i don t know wh...

dinomight

Spotify Star

1875 Views

3 replies

0 likes

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  • 3 replies
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[Desktop][Connect] Error code while logging in to my desktop app (error code 5)

Hi community!After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log into my account. I've logged out but when I've tried to ...

Visitor

Hi community! After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log int...

760 Views

0 replies

0 likes

Connect
Desktop
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Spotify Issue

PlanFree/Premium Operating SystemWindows 10 Home My Question or Issue so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up. usually theres a picture on the left to the song. i was wondering if theres a ...

Visitor

Plan Free/Premium   Operating System Windows 10 Home   My Question or Issue  so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up...

OneByBoo

Roadie

546 Views

1 replies

0 likes

song icon
song icon not showing up
  • 546 Views
  • 1 replies
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Songs skip to queued songs

PlanPremiumCountryunited kingdom Operating System(Windows 10) My Question or IssueWhen I play a song that is in a playlist or an album it will always stop half way through the first song and skip to my queued songs. When there’s nothing in my queue i...

Visitor

Plan Premium Country united kingdom    Operating System (Windows 10)   My Question or Issue When I play a song that is in a playlist or an album it will always stop half way t...

446 Views

0 replies

0 likes

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Solved!!Superuser Contribution Spotify's taskbar icon on the wrong monitor every single time (dual monitors)

We had a five page thread; Spotify closed it because "nobody responded in a long time". That's because, Spotify, ya never fixed it. How to reproduce (you need two monitors): 1. Open Spotify and close it on the second monitor.2. Open Spotify again. Th...

Roadie

We had a five page thread; Spotify closed it because "nobody responded in a long time". That's because, Spotify, ya never fixed it.   How to reproduce (you need two monitors):   1. Open...

Xenia

Moderator

34830 Views

120 replies

80 likes

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  • 120 replies
  • 80 likes

Statistics for local songs I listen to

Operating SystemWindows 10 My Question or IssueHi,Spotify unfortunately doesn't provide statistics of your local songs you listen to(those musics that are from your laptop and that you listen on Spotify, but that ain't proposed by Spotify).Do you kno...

Regular

Operating System Windows 10   My Question or Issue Hi, Spotify unfortunately doesn't provide statistics of your local songs you listen to(those musics that are from your laptop and that you...

655 Views

0 replies

0 likes

  • 655 Views
  • 0 replies
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[Desktop] Windows Desktop App Missing All Artwork (except now playing)

Windows desktop is missing all artwork except the now playing artwork. Web browser shows everything. Tried on Windows 7, Windows 10, deleted app and all traces and reinstalled, fresh install on brand new machine that never has Spotify. Nothing makes ...

Regular

Windows desktop is missing all artwork except the now playing artwork.   Web browser shows everything.   Tried on Windows 7, Windows 10, deleted app and all traces and reinstalled, fres...

OneByBoo

Roadie

773 Views

3 replies

0 likes

Desktop
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Superuser Contribution [Desktop][Connect] Easy solution to error 4

After looking on google and the community forum to solve the famous error 4, the easiest way in my case, was just to disable the firewall of windows, just go to settings- update and security- windows security- virus protection- firewall and network p...

Visitor

After looking on google and the community forum to solve the famous error 4, the easiest way in my case, was just to disable the firewall of windows, just go to settings- update and security- windows...

Palace

Regular

657 Views

2 replies

0 likes

Connect
Desktop
  • 657 Views
  • 2 replies
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System Search Broken

PlanFree Operating SystemWindows 10 My Question or Issue:For some reason, I can't search for the Spotify Desktop App on my Windows Computer. When I type "Spotify" into Windows search, I either get results for a setting in the OS or a web search of th...

Visitor

Plan Free   Operating System Windows 10   My Question or Issue: For some reason, I can't search for the Spotify Desktop App on my Windows Computer. When I type "Spotify" into Windows...

398 Views

0 replies

0 likes

  • 398 Views
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Superuser Contribution Spotify hangs up on commercials

PlanFreeCountry USDeviceHP DesktopOperating SystemWindows 10 64-bit My Question or Issue Spotify hangs up between the music and commercials. You have to hit 'pause' and 'play' to get it to play the commercial so it will play music afterward. There is...

Newbie

Plan Free Country  US Device HP Desktop Operating System Windows 10 64-bit   My Question or Issue  Spotify hangs up between the music and commercials. You have to hit 'pause'...

dowlingm

Casual Listener

825 Views

2 replies

0 likes

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  • 2 replies
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Spotify can't play this right now if you have the file on your computer you can import it.

PlanPremiumCountryCanadaDeviceWindows 10 PCOperating SystemWindows 10My Question or IssueWhenever I try to play any song. I get the above message "Spotify can't play this right now if you have the file on your computer you can import it." I can't pla...

Visitor

Plan Premium Country Canada Device Windows 10 PC Operating System Windows 10 My Question or Issue Whenever I try to play any song. I get the above message "Spotify can't play this right now ...

392 Views

0 replies

2 likes

  • 392 Views
  • 0 replies
  • 2 likes

Problems with windows store app

Hi whenever I try to install your app from the windows store and then use it I get notification "Data Area Passed to a System Call Is Too Small". I've tried resolving the issue with Windows community but they only recommended trying using the app on ...

Newbie

Hi whenever I try to install your app from the windows store and then use it I get notification "Data Area Passed to a System Call Is Too Small". I've tried resolving the issue with Windows community...

cachou1

Visitor

8616 Views

8 replies

5 likes

Windows
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  • 8 replies
  • 5 likes

[Desktop] Spotify Randomly Goes Offline

PlanFreeDevicePCOperating SystemWindows 7My Question or IssueSpotify randomly goes offline. I've tried searching it up, I've tried looking at previous topics pertaining to why it goes offline and how to fix it, I've tried allowing it through the fire...

Visitor

Plan Free Device PC Operating System Windows 7 My Question or Issue Spotify randomly goes offline. I've tried searching it up, I've tried looking at previous topics pertaining to why it goes o...

882 Views

0 replies

2 likes

  • 882 Views
  • 0 replies
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Solved!! New headphone issues

PlanPremiumCountry(Residing in Japan, but subscribed in Australia)DevicePCOperating SystemWindows 10 My Question or IssuePurchased a new set of headphones which do Bluetooth and are also wired with a 3.5mm headphone jack. (Brand: OneOdio, Wireless Pr...

Casual Listener

Plan Premium Country (Residing in Japan, but subscribed in Australia) Device PC Operating System Windows 10   My Question or Issue Purchased a new set of headphones which do Bluetooth ...

LazarusJames

Casual Listener

1070 Views

2 replies

0 likes

  • 1070 Views
  • 2 replies
  • 0 likes