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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2171 Views

0 replies

4 likes

  • 2171 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151963 Views

83 replies

27 likes

  • 151963 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140502 Views

294 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11343 Views

1 replies

6 likes

  • 11343 Views
  • 1 replies
  • 6 likes

Same Ads

Free VersionUnited StatesPCWindows 10----------------------------------------I finally found how to submit a problem... so here goes... (I would like to clarify, since I use an ad blocker I am not getting the normal ads you click on, just the sound o...

Casual Listener

Free Version United States PC Windows 10 ---------------------------------------- I finally found how to submit a problem... so here goes...      (I would like to clarify, s...

Jayeen

Casual Listener

818 Views

1 replies

4 likes

  • 818 Views
  • 1 replies
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Bugged on my desktop speakers (auto-skips songs, and right channel audio muted)

My Question or IssueEverything works fine when i listen on my connected headphones, however, if i start the desktop app with my desktop speakers as the default output, pressing play will make spotify skip every song in playlist then close my playlist...

Visitor

My Question or Issue Everything works fine when i listen on my connected headphones, however, if i start the desktop app with my desktop speakers as the default output, pressing play will make spoti...

Sebasty

Community Legend

1879 Views

1 replies

2 likes

Audio Channels
Auto-skip
bug
muted
Speakers
  • 1879 Views
  • 1 replies
  • 2 likes

Cannot connect to another device

PlanPremiumDeviceOnePlus5 Hi all,I'm having an issue with connecting from my PC to my Android. I don't see my Phone/PC in the connect to a device window (while music is running).Both are connected to the same network and both are updated.It worked be...

Newbie

Plan Premium Device OnePlus5   Hi all, I'm having an issue with connecting from my PC to my Android. I don't see my Phone/PC in the connect to a device window (while music is running). Bo...

OneByBoo

Roadie

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Browse all playlists on Desktop

PlanPremiumWindows 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn my Iphone I can see a complete list of all the playlists that I have created in alphabetical order. I don't see anyway this can be done on the desktop...

Regular

Plan Premium Windows 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On my Iphone I can see a complete list of all the playlists that I have create...

Sebasty

Community Legend

1994 Views

1 replies

0 likes

  • 1994 Views
  • 1 replies
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Radio from Song Greyed out and Radio from Playlists has 80% songs not playable

PlanPremiumCountry USA Device(PC/client)Operating System(Windows 10) My Question or IssueRadio from Song Greyed out and Radio from Playlists has 80% songs not playable

Roadie

Plan Premium Country  USA   Device (PC/client) Operating System (Windows 10)   My Question or Issue Radio from Song Greyed out and Radio from Playlists has 80% songs not pla...

402 Views

0 replies

0 likes

  • 402 Views
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Music stops playing after 5 seconds! Help!

PlanFreeCountrySpainDevicePCOperating System(Windows 10) My Question or IssueI am having issues when playing music on Spotify (desktop version). I play a song and after 5 seconds, it stops and a blue bar with the text "Can't play the current song". I...

Casual Listener

Plan Free Country Spain Device PC Operating System (Windows 10)   My Question or Issue I am having issues when playing music on Spotify (desktop version). I play a song and after 5 sec...

Koruleo

Casual Listener

672 Views

2 replies

0 likes

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Spotify Connect

Hey Spotify-Team, we need the option to deny spotifyconnect for some devices.My Question or IssueOften i got the problem, that my Spotify connects with some random devices from other people i dont know. Its sad, that i cant shut down spotify connect....

Visitor

Hey Spotify-Team,   we need the option to deny spotifyconnect for some devices. My Question or Issue Often i got the problem, that my Spotify connects with some random devices from other peo...

MauriceMV

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
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Plötzlich Random Play

PlanFreeCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueHallo zusammen,seit ein paar Tagen springt mein Spotify immer wieder von Alphabetischer Reihenfolge auf Random-Play. Meist nach der Werbung.Dabei ist auch seltsam, dass...

Casual Listener

Plan Free Country Germany Device Desktop Operating System Windows 10   My Question or Issue Hallo zusammen, seit ein paar Tagen springt mein Spotify immer wieder von Alphabetischer Re...

Emilia_8

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
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[playlists or radio] Not Playing.

Plan FreeCountry USADeviceHP SPECTRE LAPTOPOperating SystemWindows 10 ProVersion1.120.510.0My Question or IssueI've been using Spotify on new computer for 1 1/2 years. Suddenly 2 wks ago when I opened Spotify, chose a playlist, hit PLAY : Instead of ...

Newbie

Plan    Free Country   USA Device HP SPECTRE LAPTOP Operating System Windows 10 Pro Version 1.120.510.0 My Question or Issue I've been using Spotify on new computer for 1 1/...

Sebasty

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Friends missing from Friend Activity

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueOver the past few days, I am randomly missing friend in my friend activity. I know they have been on and listening to music. I have tried reinstalling spotify, unfollowi...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Over the past few days, I am randomly missing friend in my friend activity. I know th...

xxt07d

Casual Listener

710 Views

3 replies

1 likes

  • 710 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify offline despite working wifi connection

PlanPremiumCountry DeviceAsus NotebookOperating SystemWindows 7 My Question or Issue Hello, after the update to version 1.1.18.611.g9cc9bdc9, Spotify is stuck to offline (the offline mode is disabled from the settings menu) and doesn't connect to the...

Casual Listener

  Plan Premium Country   Device Asus Notebook Operating System Windows 7   My Question or Issue   Hello, after the update to version 1.1.18.611.g9cc9bdc9, Spotify is s...

Peter

Spotify Legend

796 Views

4 replies

2 likes

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Superuser Contribution filtered playback of liked songs not working properly

Hey, Normally when you enter like a certain word or artist name into the filter on the liked songs page, and then click a song from the results, after that song finishes, it'll play one of the other results. i.e. if I search for "love", then select "...

Casual Listener

Hey,   Normally when you enter like a certain word or artist name into the filter on the liked songs page, and then click a song from the results, after that song finishes, it'll play one of t...

Katerina

Spotify Legend

1025 Views

3 replies

2 likes

  • 1025 Views
  • 3 replies
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Superuser Contribution Audio problems on fresh install

PlanFree/PremiumCountryUSA Device(New HP Intel i5 laptop)Operating SystemWindows 10 My Question or IssueI just got a new pc and downloaded the desktop version (which I used on my old pc) and I am having an issue where it will not play from my default...

Casual Listener

Plan Free/Premium Country USA   Device (New HP Intel i5 laptop) Operating System Windows 10   My Question or Issue I just got a  new pc and downloaded the desktop version (w...

Sebasty

Community Legend

1458 Views

5 replies

0 likes

  • 1458 Views
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[Desktop] Can't see track duration column

PlanPremiumOperating SystemWindows 10My Question or IssueThis is what my spotify desktop client looks likeHow do I add track duration as a column ?

Casual Listener

Plan Premium Operating System Windows 10 My Question or Issue This is what my spotify desktop client looks like How do I add track duration as a column ?

AeroZ

Composer

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
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Solved!! Song length Column

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been a user for a while but I went on to spotify today and have found that the song le...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

AeroZ

Composer

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Solved!! Escape key skips to next song

PlanPremium StudentCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueRecently, whenever I have Spotify open and play music from it, whenever I press the escape key, Spotify switches to the next song in my playlist. As far as I'm awa...

Casual Listener

Plan Premium Student Country Norway Device PC Operating System Windows 10   My Question or Issue Recently, whenever I have Spotify open and play music from it, whenever I press the esc...

Rubble155

Casual Listener

3138 Views

4 replies

0 likes

escape key
HotKey
Next Song
Skipping songs
  • 3138 Views
  • 4 replies
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Spotify Portable for Win 10

Hi,Im running Win10 x64 and wanted to know if Spotify plan on releasing an official portable version? My main reason for asking is because the Win version after installing creates many files and folders as one plays different songs in the application...

Visitor

Hi, Im running Win10 x64 and wanted to know if Spotify plan on releasing an official portable version?    My main reason for asking is because the Win version after installing creates ma...

2802 Views

0 replies

4 likes

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Spotify is Crazily Slow and I'm Microsoft Windows Whizz Kid...

My Question or Issue The latest version of Spotify is Crazily Slow and I'm Microsoft Windows Whizz Kid... It also often just gives a permanent black screen at start-up too. The Microsoft Store version is also even more buggy than the Windows standalo...

Roadie

My Question or Issue   The latest version of Spotify is Crazily Slow and I'm Microsoft Windows Whizz Kid...   It also often just gives a permanent black screen at start-up too.   ...

OneByBoo

Roadie

1527 Views

4 replies

2 likes

slow
Spotify
  • 1527 Views
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Sorting massive playlist by specific terms (artists, words)

Hi all, I have a massive miscellaneous playlist with more than 7000 tracks.In previous Spotify's versions, let's say I wanted to listen to Radiohead in shuffle mode and I just needed to do CTRL+F in order to only have their tracks played.This functio...

Casual Listener

Hi all,   I have a massive miscellaneous playlist with more than 7000 tracks. In previous Spotify's versions, let's say I wanted to listen to Radiohead in shuffle mode and I just needed to do...

AeroZ

Composer

585 Views

3 replies

1 likes

  • 585 Views
  • 3 replies
  • 1 likes