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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83425 Views

40 replies

68 likes

  • 83425 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791019 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22750 Views

24 replies

7 likes

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  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3022 Views

0 replies

4 likes

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[Desktop][Connect] Error code while logging in to my desktop app (error code 5)

Hi community!After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log into my account. I've logged out but when I've tried to ...

Visitor

Hi community! After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log int...

756 Views

0 replies

0 likes

Connect
Desktop
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Spotify Issue

PlanFree/Premium Operating SystemWindows 10 Home My Question or Issue so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up. usually theres a picture on the left to the song. i was wondering if theres a ...

Visitor

Plan Free/Premium   Operating System Windows 10 Home   My Question or Issue  so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up...

OneByBoo

Roadie

545 Views

1 replies

0 likes

song icon
song icon not showing up
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Songs skip to queued songs

PlanPremiumCountryunited kingdom Operating System(Windows 10) My Question or IssueWhen I play a song that is in a playlist or an album it will always stop half way through the first song and skip to my queued songs. When there’s nothing in my queue i...

Visitor

Plan Premium Country united kingdom    Operating System (Windows 10)   My Question or Issue When I play a song that is in a playlist or an album it will always stop half way t...

442 Views

0 replies

0 likes

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Solved!!Superuser Contribution Spotify's taskbar icon on the wrong monitor every single time (dual monitors)

We had a five page thread; Spotify closed it because "nobody responded in a long time". That's because, Spotify, ya never fixed it. How to reproduce (you need two monitors): 1. Open Spotify and close it on the second monitor.2. Open Spotify again. Th...

Roadie

We had a five page thread; Spotify closed it because "nobody responded in a long time". That's because, Spotify, ya never fixed it.   How to reproduce (you need two monitors):   1. Open...

Xenia

Moderator

34519 Views

120 replies

80 likes

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  • 120 replies
  • 80 likes

Statistics for local songs I listen to

Operating SystemWindows 10 My Question or IssueHi,Spotify unfortunately doesn't provide statistics of your local songs you listen to(those musics that are from your laptop and that you listen on Spotify, but that ain't proposed by Spotify).Do you kno...

Regular

Operating System Windows 10   My Question or Issue Hi, Spotify unfortunately doesn't provide statistics of your local songs you listen to(those musics that are from your laptop and that you...

652 Views

0 replies

0 likes

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[Desktop] Windows Desktop App Missing All Artwork (except now playing)

Windows desktop is missing all artwork except the now playing artwork. Web browser shows everything. Tried on Windows 7, Windows 10, deleted app and all traces and reinstalled, fresh install on brand new machine that never has Spotify. Nothing makes ...

Regular

Windows desktop is missing all artwork except the now playing artwork.   Web browser shows everything.   Tried on Windows 7, Windows 10, deleted app and all traces and reinstalled, fres...

OneByBoo

Roadie

769 Views

3 replies

0 likes

Desktop
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Superuser Contribution [Desktop][Connect] Easy solution to error 4

After looking on google and the community forum to solve the famous error 4, the easiest way in my case, was just to disable the firewall of windows, just go to settings- update and security- windows security- virus protection- firewall and network p...

Visitor

After looking on google and the community forum to solve the famous error 4, the easiest way in my case, was just to disable the firewall of windows, just go to settings- update and security- windows...

Palace

Regular

650 Views

2 replies

0 likes

Connect
Desktop
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System Search Broken

PlanFree Operating SystemWindows 10 My Question or Issue:For some reason, I can't search for the Spotify Desktop App on my Windows Computer. When I type "Spotify" into Windows search, I either get results for a setting in the OS or a web search of th...

Visitor

Plan Free   Operating System Windows 10   My Question or Issue: For some reason, I can't search for the Spotify Desktop App on my Windows Computer. When I type "Spotify" into Windows...

395 Views

0 replies

0 likes

  • 395 Views
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Superuser Contribution Spotify hangs up on commercials

PlanFreeCountry USDeviceHP DesktopOperating SystemWindows 10 64-bit My Question or Issue Spotify hangs up between the music and commercials. You have to hit 'pause' and 'play' to get it to play the commercial so it will play music afterward. There is...

Newbie

Plan Free Country  US Device HP Desktop Operating System Windows 10 64-bit   My Question or Issue  Spotify hangs up between the music and commercials. You have to hit 'pause'...

dowlingm

Casual Listener

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
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Spotify can't play this right now if you have the file on your computer you can import it.

PlanPremiumCountryCanadaDeviceWindows 10 PCOperating SystemWindows 10My Question or IssueWhenever I try to play any song. I get the above message "Spotify can't play this right now if you have the file on your computer you can import it." I can't pla...

Visitor

Plan Premium Country Canada Device Windows 10 PC Operating System Windows 10 My Question or Issue Whenever I try to play any song. I get the above message "Spotify can't play this right now ...

392 Views

0 replies

2 likes

  • 392 Views
  • 0 replies
  • 2 likes

Problems with windows store app

Hi whenever I try to install your app from the windows store and then use it I get notification "Data Area Passed to a System Call Is Too Small". I've tried resolving the issue with Windows community but they only recommended trying using the app on ...

Newbie

Hi whenever I try to install your app from the windows store and then use it I get notification "Data Area Passed to a System Call Is Too Small". I've tried resolving the issue with Windows community...

cachou1

Visitor

8600 Views

8 replies

5 likes

Windows
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[Desktop] Spotify Randomly Goes Offline

PlanFreeDevicePCOperating SystemWindows 7My Question or IssueSpotify randomly goes offline. I've tried searching it up, I've tried looking at previous topics pertaining to why it goes offline and how to fix it, I've tried allowing it through the fire...

Visitor

Plan Free Device PC Operating System Windows 7 My Question or Issue Spotify randomly goes offline. I've tried searching it up, I've tried looking at previous topics pertaining to why it goes o...

879 Views

0 replies

2 likes

  • 879 Views
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  • 2 likes

Solved!! New headphone issues

PlanPremiumCountry(Residing in Japan, but subscribed in Australia)DevicePCOperating SystemWindows 10 My Question or IssuePurchased a new set of headphones which do Bluetooth and are also wired with a 3.5mm headphone jack. (Brand: OneOdio, Wireless Pr...

Casual Listener

Plan Premium Country (Residing in Japan, but subscribed in Australia) Device PC Operating System Windows 10   My Question or Issue Purchased a new set of headphones which do Bluetooth ...

LazarusJames

Casual Listener

1061 Views

2 replies

0 likes

  • 1061 Views
  • 2 replies
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spotify pc

CountryItalyDeviceWindows PCOperating SystemWindows 10 My Question or IssueI attached an image. Why do I see this when I open Spotify on my PC (Windows)? How can I fix it?

Visitor

Country Italy Device Windows PC Operating System Windows 10   My Question or Issue I attached an image. Why do I see this when I open Spotify on my PC (Windows)? How can I fix it?

356 Views

0 replies

0 likes

  • 356 Views
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Spotify not outputting sound

PlanPremiumCountryUnited KingdomDevicePC with a GTX970, 16GB RAM & an Intel i5-4960k processorOperating SystemWindows 10My Question or IssueRecently my Spotify has stopped playing any sound even when a song is playing. I have tried other apps and eve...

Newbie

Plan Premium Country United Kingdom Device PC with a GTX970, 16GB RAM & an Intel i5-4960k processor Operating System Windows 10 My Question or Issue Recently my Spotify has stopped ...

653 Views

0 replies

1 likes

no sound
Windows 10
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Skipping through all songs...

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10 My Question or IssueAll of a sudden when I go to play a track on my Spotify application, it'll skip through all my tracks or all the songs on the album I tried to play and my Spotify will ...

Casual Listener

  Plan Premium Country UK Device HP Laptop Operating System Windows 10   My Question or Issue All of a sudden when I go to play a track on my Spotify application, it'll skip thro...

TaTHEj

Composer

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Solved!! Username instead of Displayname

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe top right of the app on desktop shows my username string instead of my display name. is there a solution to revert it back to showing my display name? because i know ...

Casual Listener

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue The top right of the app on desktop shows my username string instead of my display name. is th...

Naphe

Casual Listener

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

My songs pasue randomly.

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10 home My Question or IssueUsually, it doesn't happen, but as of now, my songs pause while I'm in-game every 5 minutes. It is really annoying. Please help.

Visitor

Plan Premium Country Israel Device PC Operating System Windows 10 home   My Question or Issue Usually, it doesn't happen, but as of now, my songs pause while I'm in-game every 5 minute...

FabienT

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
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Disable desktop overlay media keys

PlanPremiumCountry USADeviceHP laptop Operating SystemWindows 10 My Question or IssueWhenever I use my keyboard media keys to pause a song, change songs, or change volumes, an overlay appears in the upper left-hand corner and remains there for a few ...

Casual Listener

Plan Premium Country  USA Device HP laptop  Operating System Windows 10  My Question or Issue Whenever I use my keyboard media keys to pause a song, change songs, or change vo...

Rick-Anthony

Newbie

1750 Views

4 replies

0 likes

  • 1750 Views
  • 4 replies
  • 0 likes