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Queue keeps disappearing

Queue keeps disappearing

Plan

Free

Country

USA

 

Device

 

Operating System

Windows 10

 

My Question or Issue

After an ad plays, all the songs in queue keep getting erased. Very annoying bug

Reply
2 Replies

Hey there @ws1482

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your PC. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

 

If it doesn’t do the trick, we’ll provide you with further help. 

 

We'll look out for your reply. 

Hi, I installed the client last week and it's happening to me all the time... 😞

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