Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
ipanasenko
Newbie
46093 Views
77 replies
26 likes

46093 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
72733 Views
268 replies
21 likes

72733 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5104 Views
1 replies
6 likes

5104 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145167 Views
0 replies
26 likes
Mac
Windows

145167 Views
0 replies
26 likes

Spotify won't open - Windows 10 - App or exe version

PlanPremiumCountryU.K.DeviceDell Latitude 5580Operating SystemWindows 10 Enterprise v1909 (OS Build 18363.592) My Question or IssueSpotify won't open on my laptop regardless of whether it is the app version via Microsoft Store or the downloadable Win...

Pheeal
Music Fan
Plan Premium Country U.K. Device Dell Latitude 5580 Operating System Windows 10 Enterprise v1909 (OS Build 18363.592) My Question or Issue Spotify won't open on my laptop regardless ...
2020-01-27 3:11:47 PM
473 Views
0 replies
0 likes

473 Views
0 replies
0 likes

Windows 10 app crashes upon launch

Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and then it crashes again and so on. Is there a fix for it...

Fra_V
Casual Listener
Since a few weeks Windows 10 app crashes upon launch; I uninstall it, restart the pc, reinstall it and it works for a few days. Then it starts crashing again, I repeat the procedure, it works and the...
2020-01-27 10:56:39 AM
414 Views
0 replies
6 likes

414 Views
0 replies
6 likes

Some (not all) local files are missing

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi all. I've noticed recently that some (but not all) of my local files are missing from my playlists. They're not available in the list of local files either, despit...

kemenios
Visitor
Plan Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue Hi all. I've noticed recently that some (but not all) of my local files are missing from m...
2020-01-27 5:29:34 AM
322 Views
0 replies
0 likes

322 Views
0 replies
0 likes

Superuser Contribution Wont post my playlist on music sharing :(

So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again." The only issue is the playlist URlI've tried:spotify:playlist:6gKFDsWOJEzCssnXt7rhpw"spotify:pla...

ClayL
Casual Listener
So I'm trying to share my oldies playlist to the community, but every time I try to share my playlist it says "Correct highlighted issues and try again." The only issue is the playlist URl ...
2020-01-25 7:07:51 PM
2020-01-26 12:34:21 PM
Mario
Spotify Legend
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Solved!! I can't post my Playlist on "Playlist Exchange"

Hello I want to post my playlist in the "Playlist Exchange" but I alway get the message:"You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange" The links I tried:spotify:playlist:17Am1okFR5AKecaNtrNibf&https://open.sp...

InfiniteRcrds
Casual Listener
Hello 🙂 I want to post my playlist in the "Playlist Exchange" but I alway get the message: "You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange" The l...
2020-01-25 2:30:35 PM
2020-01-25 6:40:11 PM
AdamDam
Spotify Star
751 Views
1 replies
0 likes
Playlist Exchange

751 Views
1 replies
0 likes

Chinese display BUG

PlanPremiumCountryTaiwanOperating SystemWindows 10 My Question or IssueThe text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this issue ASAP!!!

changkenyu
Visitor
Plan Premium Country Taiwan Operating System Windows 10 My Question or Issue The text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this is...
2020-01-25 5:17:16 PM
356 Views
0 replies
0 likes
bug

356 Views
0 replies
0 likes

Spotify skips songs and doesn't even play them

Spotify skips songs and doesn't play em . I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service , even tried rebooting the system and updating the windows and drivers (also reinstalled the audio drivers)....

ArfenielRivian
Visitor
Spotify skips songs and doesn't play em . I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service , even tried rebooting the system and updati...
2020-01-25 4:00:06 PM
307 Views
0 replies
0 likes
Bugs issues

307 Views
0 replies
0 likes

Friend's activity not showing

friend's activity doesn't show up even after i've zoom out till the maxPlanPremiumCountry: Malaysia DeviceAcer Aspire OneOperating SystemWindows 7 ultimate My Question or IssueHow can I solve this issue? My friend's activity won't show up even after ...

indra7
Visitor
friend's activity doesn't show up even after i've zoom out till the max Plan Premium Country: Malaysia Device Acer Aspire One Operating System Windows 7 ultimate My Question o...
2020-01-25 11:03:54 AM
360 Views
0 replies
0 likes

360 Views
0 replies
0 likes

Solved!! [Desktop] Windows Desktop taskbar buttons

The desktop app doesn't support the media mouseover buttons like windows media player has. The windows API for adding taskbar mouseover controls is trivially simple. I would really apprecate the ability to mouse over the taskbar icon and see the albu...

DiamondDrake
Casual Listener
The desktop app doesn't support the media mouseover buttons like windows media player has. The windows API for adding taskbar mouseover controls is trivially simple. I would really apprecate the...
2015-07-29 8:43:46 PM
2020-01-25 10:55:59 AM
pawelje
Visitor
31402 Views
11 replies
1 likes
Desktop

31402 Views
11 replies
1 likes

spotify playing on another device AND on original device

I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10)I Select the Win10 device to listen on and all good......... EXCEPT the music plays on the original Win7 PC as well.Also if i close Spotify...

lynchies_shed
Casual Listener
I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10) I Select the Win10 device to listen on and all good......... EXCEPT the music plays on...
2020-01-25 1:22:23 AM
2020-01-25 3:06:22 AM
lynchies_shed
Casual Listener
510 Views
2 replies
0 likes

510 Views
2 replies
0 likes

Error 4 No Connection when Windows store is blocked

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueOur SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Internet Connection), wich of course is present and working.Any suggestions?Tank...

tigaaa
Roadie
Plan Premium Country Germany Device Desktop Operating System Windows 10 My Question or Issue Our SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Inte...
2020-01-24 10:41:44 AM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Superuser Contribution Audio Playback skipping on desktop app

PlanPremiumCountryCanadaDeviceAMD Ryzen 7 2700, 16GB Ram, Installed to an SSDOperating SystemWindows 10 Version 1909 OS Build 18363.535 My Question or IssueWhen using the desktop app from the windows store or downloaded from the website the app will ...

robvyvey
Casual Listener
Plan Premium Country Canada Device AMD Ryzen 7 2700, 16GB Ram, Installed to an SSD Operating System Windows 10 Version 1909 OS Build 18363.535 My Question or Issue When using the des...
2020-01-15 1:27:29 AM
2020-01-24 5:18:24 AM
robvyvey
Casual Listener
564 Views
3 replies
1 likes

564 Views
3 replies
1 likes

desktop sort ascending/descending does not work when Itry to sort a list of songs, this is not a pla

Desktop; sort ascending/descending does not work when I try to sort a list of songs, this is not about a playlist or lbrary sort. Hello again I uploaded a screenshot showing the arrow next to the song title as requested, which as you can see is not s...

user-removed
Visitor
Desktop; sort ascending/descending does not work when I try to sort a list of songs, this is not about a playlist or lbrary sort. Hello again I uploaded a screenshot showing the arrow next t...
2020-01-23 9:49:51 PM
446 Views
0 replies
0 likes
sort ascending

446 Views
0 replies
0 likes

Undesired download folder

Plan Premium FamilyFree/PremiumCountry Denmark Device Desktop OC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I start Spotify it creates a folder call...

bimbobo1
Music Fan
Plan Premium Family Free/Premium Country Denmark Device Desktop OC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 7 (iOS 10, Android Oreo, Windows 10,...
2020-01-23 5:24:26 PM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

[All Platforms][Connect] Please fix the Connect, details below

About 2 months ago the Sporify Connect worked so well, it was amazing, and then it got back to the it's previous form.For example: I have an Iphone 8 Plus, let's say I opened the Sporify in the afternoon, I used it, listened to some music, and then I...

Dawe24
Visitor
About 2 months ago the Sporify Connect worked so well, it was amazing, and then it got back to the it's previous form. For example: I have an Iphone 8 Plus, let's say I opened the Sporify in the aft...
2020-01-23 4:59:54 PM
469 Views
0 replies
0 likes
All Platforms
Connect

469 Views
0 replies
0 likes

Corporate VPN on laptop

Dears,I work for Dell Technologies, we all use Cisco Anyconnect for VPN connection to the corporate network, and when the VPN is established, Spotify app loses the connection on the laptop (error 4), so my subscription is pretty much useless. I think...

ali_hmdan
Visitor
Dears, I work for Dell Technologies, we all use Cisco Anyconnect for VPN connection to the corporate network, and when the VPN is established, Spotify app loses the connection on the laptop (error 4...
2019-09-25 11:37:02 AM
2020-01-23 4:54:20 PM
ruipalmeira
Visitor
2128 Views
3 replies
0 likes
VPN

2128 Views
3 replies
0 likes

Solved!!Superuser Contribution Private session and Friend activity question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, another question about the Private sessions and Friend Activity. Sorry, if it was aske...

Aislynn
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2020-01-23 2:47:17 PM
2020-01-23 4:47:00 PM
Aislynn
Casual Listener
2007 Views
2 replies
0 likes

2007 Views
2 replies
0 likes

Searching in Offline Mode

PlanPremiumCountryGermanyDeviceHP NotebookOperating SystemWindows 10 My Question or IssueI have an Issue with the Windows App.Since I am without Internet all the time I download a lot of Songs.On my Huawei Phone I can use the search function to find ...

Nadiwald
Regular
Plan Premium Country Germany Device HP Notebook Operating System Windows 10 My Question or Issue I have an Issue with the Windows App. Since I am without Internet all the time I dow...
2020-01-23 3:41:45 PM
444 Views
0 replies
0 likes
Offline modus
search function

444 Views
0 replies
0 likes

ERROR 4 - SOLUCIONADO - SOLVED

English explanation in the video link belowDejo acá la solución que para mi fue definitiva después de meses de buscar y probar diferentes soluciones en todos lados.Quien la pruebe y le resulte por favor si esta en sus posibilidades pasarla al ingles ...

jdp2020
Newbie
English explanation in the video link below Dejo acá la solución que para mi fue definitiva después de meses de buscar y probar diferentes soluciones en todos lados. Quien la pruebe y le resulte po...
2020-01-23 2:36:34 PM
4688 Views
0 replies
1 likes

4688 Views
0 replies
1 likes

Solved!!Superuser Contribution Música não toca no aplicativo desktop

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 7 My Question or Issue Olá!O aplicativo do spotify não está funcionando corretamente. Ele visualmente carrega tudo mas quando seleciono uma música para reproduzir não toca e não aparece apa...

gabideboni
Casual Listener
Plan Premium Country Brazil Device Desktop Operating System Windows 7 My Question or Issue Olá! O aplicativo do spotify não está funcionando corretamente. Ele visualmente ca...
2019-12-19 7:50:05 AM
2020-01-23 8:34:06 AM
Peter
Spotify Legend
38427 Views
37 replies
14 likes

38427 Views
37 replies
14 likes

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