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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 114909 Views
  • 82 replies
  • 27 likes
  • 114909 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 111860 Views
  • 291 replies
  • 22 likes
  • 111860 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8584 Views
  • 1 replies
  • 6 likes
  • 8584 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149530 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149530 Views
  • 0 replies
  • 26 likes

Delete Playlist only works from one place

PlanPremium FamiliarCountrySpainDeviceDesktopOperating SystemWindows 10 My Question or IssueI have noticed this issue for a long time. When I try to delete one of my playlist I only can done it from playlist menu. It doesn't work from the options of ...

  • Songwriter
  • Plan Premium Familiar Country Spain Device Desktop Operating System Windows 10   My Question or Issue I have noticed this issue for a long time. When I try to delete one of my playlist...
  • 393 Views
  • 0 replies
  • 0 likes
  • Delete Playlist
    PC
    remove playlist
    Windows 10
  • 393 Views
  • 0 replies
  • 0 likes

Library auto scroll not working + no multiple select

Plan: PremiumCountry: NZ DeviceSurface Laptop, model no. 1769Operating SystemWindows 10 1909 My Question or IssueWhen moving playlists up or down on the sidebar, the panel does not auto scroll, which is a problem when working with large numbers of pl...

  • Casual Listener
  • Plan: Premium Country: NZ   Device Surface Laptop, model no. 1769 Operating System Windows 10 1909   My Question or Issue When moving playlists up or down on the sidebar, the ...
  • 419 Views
  • 0 replies
  • 0 likes
  • Playlists
    selection
    UI
  • 419 Views
  • 0 replies
  • 0 likes

All songs skip/don't play on Windows 10 pc

I have tried reading some of the forums here and did try a uninstall and re-install, same result. Then I tried a complete clean (refresh) of spotify and same result. I get this error on the app in the top bar "Spotify can't play this right now. If yo...

  • Casual Listener
  • I have tried reading some of the forums here and did try a uninstall and re-install, same result. Then I tried a complete clean (refresh) of spotify and same result. I get this error on the app in th...
  • Big_AL6
  • Casual Listener
  • 705 Views
  • 3 replies
  • 1 likes
  • 705 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify not recognizing internet connection

PlanPremiumCountryUSA DeviceEverything. Multiple people, multiple devices: Windows 10, Samsung Galaxy8, 10, iPhone 10, etc. On and on. Operating SystemName it. My Question or IssueSpotify often times doesn't recognize that there's an internet connect...

  • Regular
  • Plan Premium Country USA   Device Everything.  Multiple people, multiple devices: Windows 10, Samsung Galaxy8, 10, iPhone 10, etc.  On and on.     Operating Syst...
  • gecko7
  • Regular
  • 4838 Views
  • 14 replies
  • 4 likes
  • 4838 Views
  • 14 replies
  • 4 likes

Superuser Contribution Block / Dislike button missing for some songs and artists, -why?

PlanFree/PremiumCountry DevicePCOperating SystemWindows 8.1 and Windows 10 Hi!Why is the 'dislike/block'-button not there for some songs? (The Heart or 'Like'-button is still there..)These songs are not in any of my lists, so it can't be that.And thi...

  • Casual Listener
  • Plan Free/Premium Country   Device PC Operating System Windows 8.1 and Windows 10   Hi! Why is the 'dislike/block'-button not there for some songs? (The Heart or 'Like'-button i...
  • HumanReplicant
  • Casual Listener
  • 2883 Views
  • 5 replies
  • 9 likes
  • artists
    Block
    button
    cant
    Certain
    dislike
    heart
    like
    songs
  • 2883 Views
  • 5 replies
  • 9 likes

Solved!!Superuser Contribution Spotify keeps on Loading Screen

PlanPremiumCountryBrazilDeviceAcer ES1Operating SystemWindows 10 My Question or IssueMy Spotify keeps on loading screen for about 10-20 minutes in random times of the day. This usually happens when I click on an artist's profile, but It also happened...

spotify.jpg
  • Casual Listener
  • Plan Premium Country Brazil Device Acer ES1 Operating System Windows 10   My Question or Issue My Spotify keeps on loading screen for about 10-20 minutes in random times of the day. Th...
  • mariovictorlima
  • Casual Listener
  • 2370 Views
  • 4 replies
  • 0 likes
  • Loading Screen
    problem
  • 2370 Views
  • 4 replies
  • 0 likes

bug: switching audio output devices

PlanPremiumCountryUSADeviceDesktop PC: Asus-Realtek audio, and usb focusrite scarlettOperating SystemWindows 10 My Question or IssueSpotify desktop AND windows store version, while playing a song about a month ago, I changed my audio device output de...

  • Regular
  • Plan Premium Country USA Device Desktop PC: Asus-Realtek audio, and usb focusrite scarlett Operating System Windows 10   My Question or Issue Spotify desktop AND windows store version,...
  • 701 Views
  • 0 replies
  • 4 likes
  • 701 Views
  • 0 replies
  • 4 likes

Spotify for Win10 creats logs when i close the app i think

Hey support! So back when i used my mom's account till i started with my own account , os a fresh start. So the problem starts: So i accidently pressed on something in the setting in the , afformentioned Win10 version , and it creats kinda like some ...

idk.png
  • Visitor
  • Hey support! So back when i used my mom's account till i started with my own account , os a fresh start. So the problem starts:    So i accidently pressed on something in the setting in t...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

[Windows][Bose] Can't see Bose Sound Touch until i select it on Android phone

Hi everyone, and thank you for your ideas ! My Bose SoundTouch is working fine, and Spotify to. But, when i start spotify on the PC (app or Chome), and try to send music on my Bose, i do not see anything on Spotify Connect.At that moment, If i launch...

  • Visitor
  • Hi everyone, and thank you for your ideas !   My Bose SoundTouch is working fine, and Spotify to.   But, when i start spotify on the PC (app or Chome), and try to send music on my Bose,...
  • 463 Views
  • 0 replies
  • 0 likes
  • 463 Views
  • 0 replies
  • 0 likes

Will not open....

PlanFree/PremiumCountry USA DeviceDell LaptopOperating SystemWindows 10 My Question or IssueI keep getting an error message when I attempt to open the app. I completely uninstalled and reinstalled and same message (included in attached screenshot).

  • Visitor
  • Plan Free/Premium Country USA   Device Dell Laptop Operating System Windows 10   My Question or Issue I keep getting an error message when I attempt to open the app. I comple...
  • OneByBoo
  • Roadie
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Issues with Pausing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay. so for the past few days for some reason when I have tried to listen to music on deskto...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Okay. s...
  • OneByBoo
  • Roadie
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

sound quality goes way down when also using discord or skype

PlanPremiumCountryThe NetherlandsDeviceHP ProBook 440 G6Operating SystemWindows 10 My Question or IssueWhen i use spotify in combination with a dicord or skype call the sound quality of spotify goes down significantly. I tried using different headset...

  • Visitor
  • Plan Premium Country The Netherlands Device HP ProBook 440 G6 Operating System Windows 10   My Question or Issue When i use spotify in combination with a dicord or skype call the sound...
  • 762 Views
  • 0 replies
  • 1 likes
  • 762 Views
  • 0 replies
  • 1 likes

App opens but doesn't start songs

PlanPremiumCountryBrazilDevice(Dell Desktop)Operating SystemWindows 7 SP1 My Question or IssueHi Folks.My spotify program has presenting a weird behaving. Every weekday I try to listen to songs/podcasts, but it just doesn't start the songs, looks lik...

  • Newbie
  • Plan Premium Country Brazil Device (Dell Desktop) Operating System Windows 7 SP1   My Question or Issue Hi Folks. My spotify program has presenting a weird behaving. Every weekday I t...
  • 410 Views
  • 0 replies
  • 0 likes
  • 410 Views
  • 0 replies
  • 0 likes

friend activity not updating, showing selected friends

hello, my friend activity has been acting up lately. it was only showing 3 people out of 5, and those 3 people's activity had not updated in like 6 days, even though they've been listening to spotify consistently. now there is only 1 person showing, ...

  • Casual Listener
  • hello, my friend activity has been acting up lately. it was only showing 3 people out of 5, and those 3 people's activity had not updated in like 6 days, even though they've been listening to spotify...
  • suma1yyax
  • Visitor
  • 7623 Views
  • 21 replies
  • 16 likes
  • 7623 Views
  • 21 replies
  • 16 likes

Information and Statistics Artists

No longer visible [+ where music is played].What can I do about it [technically]?Country = Belgium - Premium user.

  • Regular
  • No longer visible [+ where music is played]. What can I do about it [technically]? Country = Belgium - Premium user.
  • MariusVA
  • Regular
  • 546 Views
  • 2 replies
  • 0 likes
  • 546 Views
  • 2 replies
  • 0 likes

Problema con cola de reproduccion!!!!!

PlanPremiumCountryColombiaOperating SystemWindows 10 Llevo ya casi un mes con este problema con la cola de reproduccion. Resulta que cuando escucho una cancion cualquiera de mi lista de canciones favoritas, en la cola de reproduccion primero me pone ...

Mel6g0_2-1587156853459.png Mel6g0_3-1587156875279.png Mel6g0_4-1587156907923.png
  • Visitor
  • Plan Premium Country Colombia Operating System Windows 10   Llevo ya casi un mes con este problema con la cola de reproduccion. Resulta que cuando escucho una cancion cualquiera de mi lis...
  • 4364 Views
  • 0 replies
  • 3 likes
  • 4364 Views
  • 0 replies
  • 3 likes

Album artwork shown at wrong position

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10 My Question or IssueI clicked on the album artwork in the Recently played section after loading open.spotify.com site, and the album artwork was in shown at a wrong position, a bit translate...

  • Newbie
  • Plan Premium Country Hungary Device PC Operating System Windows 10   My Question or Issue I clicked on the album artwork in the Recently played section after loading open.spotify....
  • OneByBoo
  • Roadie
  • 542 Views
  • 3 replies
  • 0 likes
  • Artwork translated wrong position location Bug
  • 542 Views
  • 3 replies
  • 0 likes

Spotify skip all songs with my sound cards.

PlanPremiumCountrySpainDeviceAnyone of my PCsOperating SystemWindows 10 Pro 64 Bits My Question or IssueI have two sound cards (Pioneer DDJ SX2 and Akiyama Ares SC4), when I use them, no matters which one of them, the desktop app of Spotify skips all...

  • Visitor
  • Plan Premium Country Spain Device Anyone of my PCs Operating System Windows 10 Pro 64 Bits   My Question or Issue I have two sound cards (Pioneer DDJ SX2 and Akiyama Ares SC4), when I ...
  • 555 Views
  • 0 replies
  • 0 likes
  • 555 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify desktop app and future direction

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueWhat in the **bleep** is going on with the UI on the Spotify desktop? and why not spice it up a bit, the app too. First of all, why try to make the desktop program so damn sim...

  • Music Fan
  • Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue What in the **bleep** is going on with the UI on the Spotify desktop? and why not spice it up a bit, the a...
  • twdll
  • Music Fan
  • 1675 Views
  • 2 replies
  • 2 likes
  • 1675 Views
  • 2 replies
  • 2 likes

Advanced search operator OR not working

When I search using the OR operator, it doesn't work. e.g. Zeppelin OR Floyd (example used here) only returns a Karaoke album whose name contains the two words. artist:Zeppelin OR artist:Floyd returns blank search.

  • Visitor
  • When I search using the OR operator, it doesn't work.   e.g. Zeppelin OR Floyd (example used here) only returns a Karaoke album whose name contains the two words.   artist:Zep...
  • OneByBoo
  • Roadie
  • 458 Views
  • 1 replies
  • 1 likes
  • 458 Views
  • 1 replies
  • 1 likes