Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83648 Views

40 replies

68 likes

  • 83648 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793156 Views

503 replies

64 likes

  • 793156 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23353 Views

25 replies

7 likes

  • 23353 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3040 Views

0 replies

4 likes

  • 3040 Views
  • 0 replies
  • 4 likes

A firewall may be blocking Spotify

PlanPremiumCountryUSADeviceAsus Zenbook ProOperating SystemWindows 10 (dual partition with Ubuntu) My Question or IssueI recently decided to switch from using Linux (Ubuntu) on my Zenbook to Windows. However, I am getting this error message when tryi...

Casual Listener

Plan Premium Country USA Device Asus Zenbook Pro Operating System Windows 10 (dual partition with Ubuntu)   My Question or Issue I recently decided to switch from using Linux (Ubun...

1233

Casual Listener

4406 Views

1 replies

1 likes

authentication
firewall
proxy
  • 4406 Views
  • 1 replies
  • 1 likes

If I try to skip a song Spotify skips multiple songs

PlanPremiumOperating SystemWindows 10My Question or IssueIf I try to skip one song with a shortcut on my keyboard Spotify either skips two or multiple songs. Mostly it happens when I'm in a videogame or if I open Teamspeak 3.Sometimes Spotify just st...

Visitor

Plan Premium Operating System Windows 10 My Question or Issue If I try to skip one song with a shortcut on my keyboard Spotify either skips two or multiple songs.  Mostly it happens when I...

785 Views

0 replies

0 likes

  • 785 Views
  • 0 replies
  • 0 likes

can't login into computer ?

can't login into spotify via computer. firewall error keeps popping up. any ideas?PlanPremiumCountryGermanyDevice / Operating System(Win10 Version, Desktop Version)

Casual Listener

can't login into spotify via computer. firewall error keeps popping up. any ideas? Plan Premium Country Germany Device / Operating System (Win10 Version, Desktop Version)  

OneByBoo

Roadie

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Clicking the playlist on the left doesn't start at the beginning of the playlist.

When I click on the left, it always starts about halfway down the list. The worst part is that it's ALWAYS the same song that it starts on. No matter how many songs I add to the playlist. Something I have just noticed whilst writing this, however, is...

Regular

When I click on the left, it always starts about halfway down the list. The worst part is that it's ALWAYS the same song that it starts on. No matter how many songs I add to the playlist. Something I...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Unable to shuffle liked songs on Windows 10

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue Up until a day or two ago, when I selected "liked songs" in my library, I could select the shuffle icon to shuffle all the songs there. Now the shuffle icon is greyed out an...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue  Up until a day or two ago, when I selected "liked songs" in my library, I could select the sh...

Mendocino

Casual Listener

2329 Views

4 replies

1 likes

  • 2329 Views
  • 4 replies
  • 1 likes

keyboard shortcut to play 'next track' is now the 'shift' key??????? HELP

I don't know how this happened but now everytime I press shift my song changes and it's really annoying to the point I'm about to say byebye spotify and your stupid shortcuts that I can't even disable????? Does anyone know if I could've mistakenly pr...

Newbie

I don't know how this happened but now everytime I press shift my song changes and it's really annoying to the point I'm about to say byebye spotify and your stupid shortcuts that I can't even disabl...

Zedkan

Casual Listener

2795 Views

1 replies

2 likes

  • 2795 Views
  • 1 replies
  • 2 likes

Spotify windows app need help deleting recently played album/playlist

PlanFree/PremiumCountryAustralia Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to delete an album/playlist from in recently played from my home page but it doesn't work. I tried deleting it using the left hand...

Casual Listener

Plan Free/Premium Country Australia   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm trying to delete an album/playlist from in recently p...

Shorn

Casual Listener

743 Views

2 replies

0 likes

Delete albums
Recently Played
  • 743 Views
  • 2 replies
  • 0 likes

Spotify can't play this right now.

PlanPremiumCountryTurkeyDeviceDesktop DeviceOperating SystemWindows 10My Question or IssueNo songs play after downloading Netflix. I'm getting an error called Spotify can't play this right now. Since I don't have an internet connection, I am looking ...

Casual Listener

Plan Premium Country Turkey Device Desktop Device Operating System Windows 10 My Question or Issue No songs play after downloading Netflix. I'm getting an error called Spotify can't play thi...

nihatmvardar

Casual Listener

589 Views

2 replies

0 likes

  • 589 Views
  • 2 replies
  • 0 likes

Se reproduce música en el web player sin yo haberla puesto

Se reproduce música que yo no pongo. PlanPremiumCountrySpainDeviceHuawei P10Operating SystemWindows 8 My Question or IssueSe reproducen canciones en web player que yo no he puesto. Lo veo en el movil cuando yo no estoy reproduciendo nada en ningún di...

Visitor

Se reproduce música que yo no pongo.  Plan Premium Country Spain Device Huawei P10 Operating System Windows 8   My Question or Issue Se reproducen canciones en web player que yo ...

OneByBoo

Roadie

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Unknown Webplayer randomly starts playing

I have only ever used the spotify application. Never once have I touched a webplayer and lately I've had someone listening to terrible music on my spotify. Sometimes they will even interrupt my session. I haven't given my account details to anyone. I...

Newbie

I have only ever used the spotify application. Never once have I touched a webplayer and lately I've had someone listening to terrible music on my spotify. Sometimes they will even interrupt my sessi...

OneByBoo

Roadie

412 Views

1 replies

0 likes

help unknown webplayer stupid
  • 412 Views
  • 1 replies
  • 0 likes

Spotify Strip Getting Cut

PlanPremiumCountryIndia DeviceHP Envy 13tOperating SystemWindows 10 My Question or IssueThe strips on my Home menu when I switch on Spotify appears to cut the Album/Playlist art randomly and I cannot even scroll left or right. I have attached a pictu...

Newbie

Plan Premium Country India   Device HP Envy 13t Operating System Windows 10   My Question or Issue The strips on my Home menu when I switch on Spotify appears to cut the Album/Pl...

407 Views

0 replies

1 likes

  • 407 Views
  • 0 replies
  • 1 likes

Can't delete local files that are in "liked songs" playlist.

So i saw that there are multiple posts on this already, but i've tried all resolutions and can't find a fix for it. To my Problem: in my "liked songs" there it shows local files some from 2018 some from 2019 that were once added to spotify but as of ...

Newbie

So i saw that there are multiple posts on this already, but i've tried all resolutions and can't find a fix for it.  To my Problem: in my "liked songs" there it shows local files some from 20...

dinomight

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Playing the wrong playlist that

Through out the day, my Spotify account has been acting strange. Ever time I click a playlist it always takes a while to load the song. This is not on my part because my internet is perfectly fine. When ever I click shuffle my playlist, it always pla...

Visitor

     Through out the day, my Spotify account has been acting strange. Ever time I click a playlist it always takes a while to load the song. This is not on my part because my internet ...

OneByBoo

Roadie

1078 Views

1 replies

0 likes

  • 1078 Views
  • 1 replies
  • 0 likes

How do you organise your playlists/library?

Hi there all. So, as the subject says, how do you organise your playlists? I find spotify's ability to manage playlist incredibly subpar, and I don't believe they're about to do anything about it soon, instead focusing on crappy social features, rath...

Roadie

Hi there all.   So, as the subject says, how do you organise your playlists?   I find spotify's ability to manage playlist incredibly subpar, and I don't believe they're about to do...

mindecosta

Regular

16445 Views

13 replies

9 likes

Linux
Mac
Windows
  • 16445 Views
  • 13 replies
  • 9 likes

Superuser Contribution Why is my Spotify randomly playing music?

PlanPremium CountryFinland My Question or IssueMy Spotify starts randomly playing certain music that I don't listen to, turns the shuffle and repeat buttons on, likes certain songs and follows certain artists and playlists. I know that no one has con...

Visitor

Plan Premium   Country Finland   My Question or Issue My Spotify starts randomly playing certain music that I don't listen to, turns the shuffle and repeat buttons on, likes certain ...

RPF

Visitor

6977 Views

3 replies

0 likes

  • 6977 Views
  • 3 replies
  • 0 likes

Humming is...not fun anymore

PlanPremiumCountryCanadaDeviceWindows (App and Web), AndroidOperating SystemAndroid Oreo, Windows 10, Ubuntu 20.04 My Question or IssueHi everyone, I wonder if someone can help me. I don't why but I'm the only one in my friends group that the lyrics ...

Regular

  Plan Premium Country Canada Device Windows (App and Web), Android Operating System Android Oreo, Windows 10, Ubuntu 20.04   My Question or Issue Hi everyone,   I wo...

521 Views

0 replies

2 likes

  • 521 Views
  • 0 replies
  • 2 likes

Can't fix "Error code 4" no matter what I try

PlanPremiumDevicePC (connected to LAN)Operating SystemWindows 10 My Question or Issue Hello Spotify community, This is the second or third time I am returning to the forum with this issue.My Spotify keeps giving me the famous "No internet connection ...

Regular

Plan Premium Device PC (connected to LAN) Operating System Windows 10   My Question or Issue   Hello Spotify community,   This is the second or third time I am returning to ...

OneByBoo

Roadie

1062 Views

2 replies

1 likes

  • 1062 Views
  • 2 replies
  • 1 likes

Windows 10 app won't update the recently played artists at all.

Windows 10 app (version 1.1.31.703.g256add22) hasn't updated the front-page where it's supposed to show recently listened at all lately (gone actually for many months, I think this started late last year).First of all, whenever I used my iPhone or iP...

Roadie

Windows 10 app (version 1.1.31.703.g256add22) hasn't updated the front-page where it's supposed to show recently listened at all lately (gone actually for many months, I think this started late last ...

Samppa3

Roadie

1019 Views

5 replies

2 likes

  • 1019 Views
  • 5 replies
  • 2 likes

Spotify Desktop app won't play when music is connected to bluetooth devices

PlanFree/PremiumCountryGermanyDeviceLenovo Yoga Operating SystemWindows 10 My Question or IssueWhen my airpods pro are connected to my Lenovo Yoga 310 running on windows 10 the music on my spotify desktop app will play but without playing the song, m...

Newbie

Plan Free/Premium Country Germany Device Lenovo Yoga  Operating System Windows 10   My Question or Issue When my airpods pro are connected to my Lenovo Yoga 310 running on windows...

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

Superuser Contribution 'Spotify can't play this right now. If you have the file on your computer you can import it.' Error

So I know a lot of people have encountered this error before and I have checked all the possible solutions online. I hope someone can provide me a new solution that I haven't tried. I really love those songs, they are important to me (actually evey s...

Casual Listener

So I know a lot of people have encountered this error before and I have checked all the possible solutions online. I hope someone can provide me a new solution that I haven't tried. I really love tho...

Elena

Moderator

1457 Views

5 replies

0 likes

Desktop
Mobile use
  • 1457 Views
  • 5 replies
  • 0 likes