Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
70262 Views
79 replies
27 likes

70262 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86660 Views
279 replies
22 likes

86660 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6260 Views
1 replies
6 likes

6260 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146656 Views
0 replies
26 likes
Mac
Windows

146656 Views
0 replies
26 likes

Spotify just play for 30 seconds then stop

Hi, unfortunatly it was immpossible to send a message with your **bleep** system. I decided after more than one hour spent for nothing here to change. I'll stop using Spotify and will go to Deezzer.Bye

Zargos_Lord
Visitor
Hi, unfortunatly it was immpossible to send a message with your **bleep** system. I decided after more than one hour spent for nothing here to change. I'll stop using Spotify and will go to Deezzer. ...
2020-03-20 5:31:48 PM
2020-03-21 2:40:32 PM
OneByBoo
Roadie
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Superuser Contribution Can no longer organize the songs in my playlists

PlanFamilyCountryUSDeviceCrappy windows surfaceOperating SystemWindows 10 My Question or IssueI used to use my computer to reorganize my playlists by clicking and dragging the songs in the playlist. Now I can't figure out how to move them. Multiple p...

Silentblackbird
Regular
Plan Family Country US Device Crappy windows surface Operating System Windows 10 My Question or Issue I used to use my computer to reorganize my playlists by clicking and dr...
2020-03-19 1:48:40 PM
2020-03-21 1:42:13 PM
Peter
Spotify Legend
924 Views
3 replies
1 likes
order
organization
organize

924 Views
3 replies
1 likes

Solved!! [Windows] Giant album covers

PlanPremium (family pack)CountryBelgiumDeviceAcer LaptopOperating SystemWindows 10 (desktop app) My Question or IssueAll of the album covers in the app are giant. I've added an example of the homescreen in the attachments but it's like this everywher...

Thijsk1
Casual Listener
Plan Premium (family pack) Country Belgium Device Acer Laptop Operating System Windows 10 (desktop app) My Question or Issue All of the album covers in the app are giant. I've added ...
2020-03-21 10:55:21 AM
2020-03-21 11:43:27 AM
Emilia_8
Community Legend
789 Views
1 replies
0 likes
Desktop
Windows

789 Views
1 replies
0 likes

Solved!! Specific device not recognized

PlanPremiumCountryIsraelDeviceThinkPad laptopOperating SystemWindows 10 My Question or IssueI have Spotify installed on my home computer, my phone, my iPad and my work laptop.The home computer, phone, and iPad all work great and I can control any dev...

TomerS
Casual Listener
Plan Premium Country Israel Device ThinkPad laptop Operating System Windows 10 My Question or Issue I have Spotify installed on my home computer, my phone, my iPad and my work laptop...
2020-03-17 1:27:32 PM
2020-03-20 7:24:52 PM
TomerS
Casual Listener
685 Views
2 replies
0 likes

685 Views
2 replies
0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumOperating SystemWindows 10 My Question or IssueI can't play songs on the desktop app. I press play and nothing happens. After a while I get the "Spotify can't play this right now. If you have the file on your computer you can import it." e...

user-removed
Visitor
Plan Premium Operating System Windows 10 My Question or Issue I can't play songs on the desktop app. I press play and nothing happens. After a while I get the "Spotify can't play this ri...
2020-03-19 12:24:23 PM
2020-03-20 12:53:20 PM
user-removed
Not applicable
851 Views
2 replies
0 likes

851 Views
2 replies
0 likes

How can I add podcast episodes to a playlist with the with the desktop app?

How can I add podcast episodes to a playlist with the with the desktop app? (The rest has been deleted because I had to refresh the page due to the stupid reCAPTCHA enforcement. )

ZsoyZ
Casual Listener
How can I add podcast episodes to a playlist with the with the desktop app? (The rest has been deleted because I had to refresh the page due to the stupid reCAPTCHA enforcement. )
2020-03-19 4:43:57 PM
2020-03-19 8:50:28 PM
OneByBoo
Roadie
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

Superuser Contribution music pause and resume randomly

PlanPremiumCountryisraelDevicepcOperating SystemWindows 10 My Question or Issuefor the past two days the music just randomly stops, i get the "cant play this song" massage and it automaticly resumesI have changed my password, loged out of al the conn...

shaharbl
Casual Listener
Plan Premium Country israel Device pc Operating System Windows 10 My Question or Issue for the past two days the music just randomly stops, i get the "cant play this song" ma...
2020-03-18 4:11:55 PM
2020-03-19 8:47:45 PM
shaharbl
Casual Listener
671 Views
4 replies
0 likes
problem

671 Views
4 replies
0 likes

Unexpected music playback while listening to my music

PlanPremiumCountryFranceDeviceSamsung Galaxy S7, Iphone 5sOperating SystemWindows 10 My Question or IssueUnexpected music playback while listening to my music. Have changed my password in order to disconnect potential hackers, but still the same.Any ...

yochanaaan
Newbie
Plan Premium Country France Device Samsung Galaxy S7, Iphone 5s Operating System Windows 10 My Question or Issue Unexpected music playback while listening to my music. Have changed m...
2020-03-18 10:26:45 AM
2020-03-19 12:21:06 PM
Sebasty
Community Legend
253 Views
1 replies
0 likes

253 Views
1 replies
0 likes

Solved!! No longer able to customize playlist cover and description

PlanFree OperatingChrome OS My Question or IssueI am not sure how to edit descriptions and photos for my playlists: a few days ago, I was able to tap on the current image and a pencil icon would appear so that I could edit them, but now, when I tap t...

donutholes
Casual Listener
Plan Free Operating Chrome OS My Question or Issue I am not sure how to edit descriptions and photos for my playlists: a few days ago, I was able to tap on the current image and ...
2020-03-19 1:22:59 AM
2020-03-19 10:16:51 AM
Emilia_8
Community Legend
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

Superuser Contribution Spotify Freezes on startup

PlanPremiumCountryUSDeviceDell WorkstationOperating SystemWindows 10 Pro with latest updates My Question or IssueAfter the latest Spotify update, I can no longer launch Spotify. It immediately freezes (with the window turning black) after a few secon...

mackhax0r
Casual Listener
Plan Premium Country US Device Dell Workstation Operating System Windows 10 Pro with latest updates My Question or Issue After the latest Spotify update, I can no longer launch Spoti...
2020-03-16 5:14:25 PM
2020-03-18 6:57:29 PM
mackhax0r
Casual Listener
374 Views
2 replies
0 likes

374 Views
2 replies
0 likes

Spotify error code 4, I've tried everything help please!

PlanFreeCountryLebanonDeviceLenovo, ThinkPad, Yoga 12Operating SystemWindows 8.1 My Question or IssueI have recently downloaded Spotify, it worked fine, yet now it for some reason says its "offline", and isn't allowing me to play music, browse or do ...

YamiSeif
Visitor
Plan Free Country Lebanon Device Lenovo, ThinkPad, Yoga 12 Operating System Windows 8.1 My Question or Issue I have recently downloaded Spotify, it worked fine, yet now it for some r...
2020-03-18 1:44:42 AM
2020-03-18 6:19:13 PM
OneByBoo
Roadie
657 Views
1 replies
2 likes

657 Views
1 replies
2 likes

Superuser Contribution Can't play album - tracks are skipping

I tried to listen to the album Diamonds by Enforcer, but every track of the album starts to stutter after a couple of seconds and skips to the next song after about 10 seconds. When I try to play a specific song from this album, I sometimes get the e...

Alsweider
Gig Goer
I tried to listen to the album Diamonds by Enforcer, but every track of the album starts to stutter after a couple of seconds and skips to the next song after about 10 seconds. When I try to pla...
2019-11-04 3:33:11 PM
2020-03-18 3:04:03 PM
Alsweider
Gig Goer
903 Views
3 replies
5 likes

903 Views
3 replies
5 likes

Playback Issue

PlanFreeCountryIndiaDeviceWindows PavillionOperating SystemWindows 10 My Question or IssueWhenever I try to play a song, the app says 'Spotify can't play this right now. If you have the file on your computer you can import it.' And whenever i try to ...

Vthechamp
Casual Listener
Plan Free Country India Device Windows Pavillion Operating System Windows 10 My Question or Issue Whenever I try to play a song, the app says 'Spotify can't play this right now. If y...
2020-03-18 11:21:06 AM
497 Views
0 replies
0 likes

497 Views
0 replies
0 likes

Solved!!Superuser Contribution Solved

Solved ty!

user-removed
Visitor
Solved ty!
2020-03-17 8:34:10 PM
2020-03-18 9:28:47 AM
Ivan
Spotify Legend
482 Views
1 replies
0 likes

482 Views
1 replies
0 likes

Issue to remove My playlists

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceLaptop Dell InspironOperating SystemWindows 10 My Question or IssueI couldn't remove My playlists.

Noguri
Roadie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Laptop Dell Inspiron Operating Syste...
2020-03-16 9:49:10 PM
2020-03-17 12:56:30 AM
Noguri
Roadie
737 Views
8 replies
0 likes

737 Views
8 replies
0 likes

Solved!!Superuser Contribution Spotify crashes when I change output

Seriously how long it will take them to fix this? The program is unusable!!!!!!!!!!! I need to be able to switch between output devices since I have speakers and headphones. So always i do that spotify freezes and says: Spotify is not responding. Win...

Testotapsa
Music Fan
Seriously how long it will take them to fix this? The program is unusable!!!!!!!!!!! I need to be able to switch between output devices since I have speakers and headphones. So al...
2019-01-11 1:55:47 PM
2020-03-17 6:49:59 PM
SolomonGrundy
Casual Listener
1304 Views
2 replies
2 likes

1304 Views
2 replies
2 likes

Superuser Contribution Will not play local files

I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??

Vishera
Regular
I have the premium plan, and recently added a folder of local .mp3 files. Spotify will not play on of them. The play button blinks to "pause" and back to play again and nothing. what gives??
2020-03-17 1:52:36 AM
2020-03-17 11:43:01 AM
Ivan
Spotify Legend
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Stop Win10 and Tesla from synching with each other

I am a new user, Premium Plan, in the United StatesTwo devices - a Win10 desktop in my office, and a Tesla. I have an "Office" playlist and some "Car" playlists. If I listen in my car, when I go to my office, I have to change playlists (Because it au...

MachiavelliF
Visitor
I am a new user, Premium Plan, in the United States Two devices - a Win10 desktop in my office, and a Tesla. I have an "Office" playlist and some "Car" playlists. If I listen in my ca...
2020-03-16 9:46:13 PM
245 Views
0 replies
0 likes
Help

245 Views
0 replies
0 likes

Spotify No Longer Working

PlanFreeCountryUnited StatesDeviceChromebookOperating SystemDell My Question or IssueI have been using Spotify for years and I have never really had an troubles with it besides a few times where it's glitched out and I've gotten it fixed pretty quick...

vicesgerard
Casual Listener
Plan Free Country United States Device Chromebook Operating System Dell My Question or Issue I have been using Spotify for years and I have never really had an troubles with it besid...
2020-03-16 3:03:08 PM
2020-03-16 7:26:12 PM
Emilia_8
Community Legend
844 Views
3 replies
1 likes

844 Views
3 replies
1 likes

Spotify not scrobbling Album Artists on Local Files songs correctly

Operating SystemWindows 10 My Question or IssueI think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I try to scrobble a Local Files song from my playlist, e.g: "I MIS...

syyng1
Visitor
Operating System Windows 10 My Question or Issue I think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I ...
2020-03-16 6:55:24 PM
858 Views
0 replies
2 likes
album artist
album artists
scrobble
scrobbles
scrobbling
tag
Tags

858 Views
0 replies
2 likes

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