Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
LukaMatsunoki
Visitor
43820 Views
76 replies
26 likes

43820 Views
76 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
cour10e22
Regular
71234 Views
268 replies
21 likes

71234 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5012 Views
1 replies
6 likes

5012 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145032 Views
0 replies
26 likes
Mac
Windows

145032 Views
0 replies
26 likes

Podcasts not marked finished; podcast length incorrect

PlanPremiumCountry USOperating SystemWindows 10 My Question or IssueI've been listening to a bunch of podcasts lately and frequently some episodes will not mark as listened even if I get to the very end. Sometimes I can replay it and skip to the end ...

Oneironaut
Casual Listener
Plan Premium Country US Operating System Windows 10 My Question or Issue I've been listening to a bunch of podcasts lately and frequently some episodes will not mark as l...
2020-01-22 8:15:45 PM
675 Views
0 replies
4 likes

675 Views
0 replies
4 likes

Every time I try to embed song, I gets HTML error

Operating SystemWindows 10 My Question or IssueSince past few days I am constantly trying to embed the song on my website, but every time I get the unusual error saying HTML is changed, now what does that mean? Is this the problem with my website? I ...

tabiashiloh
Visitor
Operating System Windows 10 My Question or Issue Since past few days I am constantly trying to embed the song on my website, but every time I get the unusual error saying H...
2020-01-22 1:53:25 PM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Superuser Contribution I Cant open the Spotify App Double Click and no response

PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueI Cant open the Spotify App Double Click and no response

bluekong
Visitor
Plan Premium Country Hong Kong Device PC Operating System Windows 10 My Question or Issue I Cant open the Spotify App Double Click and no response
2020-01-22 3:58:26 AM
2020-01-22 10:05:03 AM
Petya
Community Legend
338 Views
1 replies
2 likes
cant open

338 Views
1 replies
2 likes

Solved!! Can you see what other people playing songs from their local files in friend activity?

Can you see what other people playing songs from their local files in friend activity?

candsad
Visitor
Can you see what other people playing songs from their local files in friend activity?
2020-01-22 3:48:59 AM
2020-01-22 4:54:09 AM
AdamDam
Spotify Star
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Adding a source?

Operating SystemWindows 10 My Question or IssueI have quite a bit of music that I've ripped from CDs and vinyl over the years. I did most of that a long time ago, when the software, including all of Microsoft's, organized it by "Drive:\Whatever\Artis...

PlettB
Visitor
Operating System Windows 10 My Question or Issue I have quite a bit of music that I've ripped from CDs and vinyl over the years. I did most of that a long time ago, when the software...
2020-01-22 3:16:46 AM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Very poor audio w/ desktop application.

Why is the audio quality so bad with the dekstop application? Everything else on my desktop sounds fine, but Spotify sounds horrible. I have High Quality Streaming checked and I've cleared the cache folder and restarted, no help.

ds53652
Casual Listener
Why is the audio quality so bad with the dekstop application? Everything else on my desktop sounds fine, but Spotify sounds horrible. I have High Quality Streaming ...
2014-08-25 8:28:10 PM
2020-01-22 1:40:51 AM
Paul333
Newbie
580 Views
4 replies
1 likes
Windows

580 Views
4 replies
1 likes

Cant remove recently played from the HOME page.

this one random album that ive never listened to is stuck on my page and its driving me up the wall as i cant find a single way to remove it. is there anything i can do because i like everything to be organised and have its own place, this really bug...

cjmee99
Casual Listener
this one random album that ive never listened to is stuck on my page and its driving me up the wall as i cant find a single way to remove it. is there anything i can do because i like everything to b...
2020-01-19 4:07:48 PM
2020-01-21 11:29:48 PM
cjmee99
Casual Listener
553 Views
2 replies
0 likes

553 Views
2 replies
0 likes

sort ascending

I am using win desktop. I am trying to sort in the songs list {not a playlist} for some time now when I click on the up or down arrow next to title, artist or ion of a clock it fails to work. Why has this sort ascending/descending been blocked? What ...

user-removed
Visitor
I am using win desktop. I am trying to sort in the songs list {not a playlist} for some time now when I click on the up or down arrow next to title, artist or ion of a clock it fails to work. W...
2020-01-14 10:16:15 PM
2020-01-21 9:26:49 PM
user-removed
Not applicable
627 Views
2 replies
0 likes

627 Views
2 replies
0 likes

Solved!!Superuser Contribution What has happened to the ability to copy the playlist url in Spotify Premium?

What has happened to the ability to copy the playlist url in Spotify Premium? It was such a good function. Why has it been removed?

user-removed
Visitor
What has happened to the ability to copy the playlist url in Spotify Premium? It was such a good function. Why has it been removed?
2017-03-25 10:42:18 AM
2020-01-21 3:05:51 PM
Petya
Community Legend
4178 Views
11 replies
1 likes
Windows

4178 Views
11 replies
1 likes

Superuser Contribution Spotify open and kind of stop work but does'nt close

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 7 My spotify simple open, load everything but never plays, it's like he simple turn off, he don't show up in devices and nothing, i can click anything i want, nothing happens and my friends time...

callorda
Casual Listener
Plan Premium Country Brazil Device PC Operating System Windows 7 My spotify simple open, load everything but never plays, it's like he simple turn off, he don't show up in devices and...
2019-12-19 2:49:13 AM
2020-01-21 2:29:45 PM
gabrigomez15
Casual Listener
1625 Views
10 replies
2 likes

1625 Views
10 replies
2 likes

Customization? Like SKINS? How can Spotify not have this??

Plan - PremiumUsing Windows 10 on Lenovo LaptopBeen a Subscriber forever! My question is:Why can't we CUSTOMIZE Spotify like with different SKINS or PLAYERS? Especially those who have been paying premium for years? There has to be people readily avai...

Snshiny77
Visitor
Plan - Premium Using Windows 10 on Lenovo Laptop Been a Subscriber forever! My question is: Why can't we CUSTOMIZE Spotify like with different SKINS or PLAYERS? Especially those wh...
2020-01-20 11:06:22 PM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

Scrobble to last.fm via Proxy VPN not working on windows10 pc client

Scrobbling to last.fm via Proxy/VPN is not working on my windows10 machine.If I switch off the proxy and establish a direct network connection (not via VPN) it does work, it even scrobbles the cached songs.Back to VPN/Proxy no scrobbles. As playback ...

MrBlubber
Casual Listener
Scrobbling to last.fm via Proxy/VPN is not working on my windows10 machine. If I switch off the proxy and establish a direct network connection (not via VPN) it does work, it even scrobbles the cach...
2020-01-06 1:09:41 PM
2020-01-20 5:14:01 PM
MrBlubber
Casual Listener
1553 Views
3 replies
0 likes
last.fm
proxy
scrobble
scrobbling

1553 Views
3 replies
0 likes

Clicking album art goes to a random song on playlist

On Desktop client, when you clicked album art in the bottom left corner, it used to jump to that song entry in the current playlist. Now it just jumps to a random song in the Playlist and not the one playing. Can you guys fix this? Some of my playlis...

Madferret
Gig Goer
On Desktop client, when you clicked album art in the bottom left corner, it used to jump to that song entry in the current playlist. Now it just jumps to a random song in the Playlist and not the one...
2020-01-20 5:04:12 PM
340 Views
0 replies
1 likes

340 Views
0 replies
1 likes

My phone dont show up on my Spotify at my computer

PlanPremium DeviceiPhone 8 Operating System(Windows 10, iOS13.3.1) My Question or IssueMy phone does not come up on my computer and not opposite. I am conected at the same network as well and it shows up in the web version? Anyone knows the reason wh...

JoWe7
Visitor
Plan Premium Device iPhone 8 Operating System (Windows 10, iOS13.3.1) My Question or Issue My phone does not come up on my computer and not opposite. I am conected at t...
2020-01-20 4:46:21 PM
362 Views
0 replies
0 likes

362 Views
0 replies
0 likes

It might just be me, slightly slower audio.

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 64 bit My Question or IssueI rebooted my PC and upon opening Spotify, I swear for the life of me the music just seems like it was ever so slightly slower, I wouldn't notice it normally if...

Insidia
Visitor
Plan Premium Country UK Device Desktop PC Operating System Windows 10 64 bit My Question or Issue I rebooted my PC and upon opening Spotify, I swear for the life of me the music just...
2020-01-20 4:43:07 PM
357 Views
0 replies
0 likes

357 Views
0 replies
0 likes

Superuser Contribution Desktop app doesn't updated recently played artists

PlanPremiumCountryUnited StatesDeviceDell Latitude 7490Operating SystemWindows 10 My Question or IssueWhen playing music on the Windows 10 app, my recently played artists/songs doesn't update. When I play music through the online player (open.spotify...

alzh12345
Visitor
Plan Premium Country United States Device Dell Latitude 7490 Operating System Windows 10 My Question or Issue When playing music on the Windows 10 app, my recently played artists/son...
2020-01-19 10:18:52 PM
2020-01-20 4:26:25 PM
Mario
Spotify Legend
448 Views
1 replies
1 likes

448 Views
1 replies
1 likes

Solved!!Superuser Contribution Unable to uninstall/install

Spotify tried updating itself on startup and gave the error code 18, so I uninstalled it to reinstall again.After uninstalling I used the install again but it gave me the same error, now my computer says Spotify is still an app on my computer despite...

flufkyn
Casual Listener
Spotify tried updating itself on startup and gave the error code 18, so I uninstalled it to reinstall again. After uninstalling I used the install again but it gave me the same error, now my compute...
2020-01-20 1:56:35 PM
2020-01-20 3:29:23 PM
Mario
Spotify Legend
1206 Views
3 replies
0 likes
error code 18

1206 Views
3 replies
0 likes

Cannot change profile picture

Plan - PremiumCountry - NetherlandsDevice - Windows 10 pc If I change my picture in the desktop app it shows it changed on the page but does not update at the top, see attachments as example. If I go in incognito mode in chrome and open my spotify I ...

b3r3ndd
Newbie
Plan - Premium Country - Netherlands Device - Windows 10 pc If I change my picture in the desktop app it shows it changed on the page but does not update at the top, see attachme...
2020-01-19 10:43:34 PM
2020-01-20 7:57:23 AM
OneByBoo
Roadie
399 Views
1 replies
1 likes

399 Views
1 replies
1 likes

Solved!! Changing primary device/ Usernames

I tried to change my profile picture on my desktop app but when I close and reopen it, my picture didnt appear. After some research, I learned that apperently in order to change my profile picture, I need to be on my primary device. I tried to log ou...

feso60
Casual Listener
I tried to change my profile picture on my desktop app but when I close and reopen it, my picture didnt appear. After some research, I learned that apperently in order to change my profile picture, I...
2020-01-18 10:17:58 PM
2020-01-19 6:15:25 PM
Emilia_8
Community Legend
1160 Views
3 replies
1 likes

1160 Views
3 replies
1 likes

Liked Songs playlist appearing as empty on laptop

PlanPremiumCountryIndonesiaDeviceDell Inspiron 5437Operating SystemWindows 10 My Question or IssueMy Liked Songs playlist shows up as empty whenever I try to open it on my laptop. It works fine whenever I open it on my phone. I can look through the a...

TheoJW
Casual Listener
Plan Premium Country Indonesia Device Dell Inspiron 5437 Operating System Windows 10 My Question or Issue My Liked Songs playlist shows up as empty whenever I try to open it on my la...
2020-01-19 4:45:40 PM
308 Views
0 replies
1 likes

308 Views
0 replies
1 likes

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